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Cable Operator Management System (System)

The Cable Operator Management System (COM System) is software that automates the operations of cable operators. It allows cable operators to manage customer and staff details and track collections. The system divides service areas into micro-parts and assigns staff to specific areas. Staff can log collection details daily. The system provides reports on equipment, active/inactive customers, collections, expenses and more to help operators manage their business. Previously, cable operators managed these functions manually using books and cards. The proposed system aims to automate all cable operator operations for improved management and accuracy.

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sanjaykumarguptaa
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6K views

Cable Operator Management System (System)

The Cable Operator Management System (COM System) is software that automates the operations of cable operators. It allows cable operators to manage customer and staff details and track collections. The system divides service areas into micro-parts and assigns staff to specific areas. Staff can log collection details daily. The system provides reports on equipment, active/inactive customers, collections, expenses and more to help operators manage their business. Previously, cable operators managed these functions manually using books and cards. The proposed system aims to automate all cable operator operations for improved management and accuracy.

Uploaded by

sanjaykumarguptaa
Copyright
© © All Rights Reserved
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Cable Operator Management System

Project Description :
Cable Operator Management System is integrated and automation
software for cable operators. Cable operators will distribute TV
channels to their customers for that they charge some money monthly.
To maintain their customers and number of users this software
provides automation. In this COM System they can main their staf
members details and their customer details. By using this COM
System they can divide their areas macro parts to micro parts. By
using this system they can meet their business requirements. Cable
Operators once they divided their areas into micro parts then they can
assign their staf members to take care about their micro part areas.
Cable operators they can maintain their staf members like collection
boys, helpers and technicians. All the collection boys will have user id
and password. At the end of the every day they will login to the COM
System they will feed their collection details and remarks.
By using this COM System they can know about their equipments
located on which areas. How many active / non active customers are
there? all these details they can view it by using the reports. MIS
reports were generated for the month of collections, expenses,
pending amount, complaints area wise and date wise, month wise.
Existing system :
All the work cable operator used to maintain manually in books ,
vouchers, collection cards etc.,

Proposed System:
To Automate entire operations of the Cable Operator to maintain their
customers list and collections. In this COM System they can maintain
their staf members details and their customer details. By using this
COM System they can divide their areas macro parts to micro parts. By
using this system they can meet their business requirements. Cable
Operators once they divided their areas into micro parts then they can
assign their staf members to take care about their micro part areas.
By using this COM System they can know about their equipments
located on which areas. How many active / non active customers are
there? all these details they can about it by using the reports. MIS
reports were generated for the month of collections, expenses,
pending amount, complaints area wise and date wise, month wise.

Scope :
To maintain entire operations of the cable operator to be Automated.

System Design:
COM System (COMS) is an integrated software deals with
Cable Operators. Helps the Cable Operators manage their customers
and provides the information about various channels. It makes easy to
all operations of the Cable Operators and accurate.

Masters :
The information specified in the Master is regarded static, in the sense
that it is Permanent or non-changing or stable. The updates are
infrequent and may be regarded as permanently stored in the
Database. The Master Group has functionality to View / Change.
The master pages will have access to administrator only.
1. Area Master

-- Cable Operators they will divide their areas

macro parts to micro parts like huge area will be divided in to


small areas, divisions. In this module admin will add areas and
code numbers.
2. Employee Master -- Admin will add the staf and will provide the
privileges as per the staf designation. All the staf members
cannot access all the modules. He can add or delete the staf
accounts.
3. Customer Master -- Admin will add the new customers those who
come in their areas and take new connection. Admin can add or
delete the customers and they can view the entire customers list
in area wise.
4. Monthly Charges

-- Admin will add or modify the monthly

charges depends on the areas. Some areas they will charge more
and some areas less depends on the channels they provide.

Transaction:
Transactions deal with dynamic or transient data.
Transactions do not afect the MASTER Data.
The TRANSACTION Group of functionality is as follows:
1. Collection Screen -- In this module Cable operators will

generate the monthly wise collection statement for their


particular areas and customer wise. They can generate the date
to date collection statements. Staf wise collection statements
and area wise statements will generate by using this module.
2. Customer Status Customer can take connection and remove
connection due to various reasons at any point of time. Once is
disconnected we make him inactive . We can change customer
status any point of time.

Reports Module
In this module we can generate the various MIS Reports to keep
track of the revenue, customer statistics area wise, month wise, during
the days and year wise etc.,
1. Area List
2. Employee List
3. Customer List
4. Collections Area wise
5. Total Collections
6. Collections between Dates
7. Customer A/c

Software and Hardware Requirement :

Software Requirements :
OPERATING SYSTEM

: WIN NT

FRONT END

: VB.NET

BUSINESS LOGIC

: VB.NET

DATABASE

: MS.Access

Hardware Requirements :
PROCESSOR
RAM
HARD DISK

: P3 OR HIGHER
: 512MB
: 20GB

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