Technical Writing Steps
Technical Writing Steps
responsible for ensuring the proper formatting, publishing, distribution, and archiving of controlled
documents.
documentation will be maintained electronically on the server
5.6 QMS documentation in hardcopy form will be valid for one day after pr
Policies
Policies are clear, simple statements of how your organisation intends to conduct its services,
actions or business. They provide a set of guiding principles to help with decision making.
Policies don't need to be long or complicated a couple of sentences may be all you need for
each policy area.
Procedures
Procedures describe how each policy will be put into action in your organisation. Each
procedure should outline:
Procedures might just be a few bullet points or instructions. Sometimes they work well as
forms, checklists, instructions or flowcharts.
What is a policy?
A policy is a statement of agreed intent that clearly and unequivocally sets out an organisations views with
respect to a particular matter. It is a set of principles or rules that provide a definite direction for an organisation.
Policies translate the philosophy, mission or purpose of the organisation (and their commitment to volunteer
participation) into work practices by acting as a guide to decision-making.
Technical communicators (often called technical writers) produce welldocumented materials that are essential for the medical, business, technology,
and scientific industries, as well as many others. They create instructional
manuals, business communications, informational materials and other
documents ranging from 1 page to thousands of pages.
Traditionally, technical writing jobs carry a good salary because of the extra
skill required to effectively produce technical materials; however, there is
strong competition in the field. You will need to find an entry level job, in
order to gain the experience needed to command higher salaries or become a
contractor. Find out how to land an entry level technical writing job:
Attend a college or university with a diverse writing program. While programs in
technical writing and communication are somewhat rare, you may be able to get a
degree in creative writing or English with an emphasis in technical writing and
communication. Most people who work in technical writing have a college degree,
and it will be easier to get a job if you have specific training in the field.
Choose your technical writing track. People who get degrees in technical
writing and communication usually choose between technical, medical and scientific
tracks for their degrees. Choose the track that seems more interesting to you, so that
you can learn the style, terminology and best practices of that specific trade.
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Enroll in a technical writing course at a local university, community college or at
the Society for Technical Communication, STC.org. Make sure that the course
provides you with all the skills needed to produce a technical document, a certification
and some kind of specialization.
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Hone your computer skills. Although you should enroll in the necessary computer
science classes at school, you should make sure you are proficient in Microsoft Office
Suite, Adobe FrameMaker, Adobe Creative Suite, Madcap Flare, Author-it, Microsoft
Visio, Lotus Notes and HTML coding. These are all used in technical writing
environments and may be prerequisites for job applications.
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Add an associate's degree or certification in a new subject. This will give you
added relevance in the technical writing market, allowing you to expand your job
search and land a job more easily.
Join the Society for Technical Communication (STC). Read the "Intercom"
and "Technical Communication Journal" to get a background on what is currently
being published in the technical writing field.
1. Volunteer to do technical writing jobs, if you don't have writing samples. You will
need samples of professional technical writing to create a portfolio. The following are
ways you can volunteer your time in order to produce these samples:
o Call or e-mail your local STC chapter. Ask if they have volunteer projects
available to help you gain experience.
o Call local businesses and ask them if they need help creating an instructional
manual or technical document. Most businesses will jump at the chance to
have someone with a writing education do a manual for free. Make sure to
specify the hours you are willing to work, your time line and what you can
produce.
o Work on an open source project. Open Office, WordPress, LDS Tech are all
open source projects that are available for free on the Internet. Volunteer and
track your hours spent improving their instructional or technical text.
o Learn new programs or skills and write an instructional manual for them. Take
some initiative to produce a professional looking document, even if you are not
contracted to do so. Offer it for free on a website or blog, so that your work has
an audience.
1. Create your portfolio. Make sure your samples are impeccable. Then, make
attractive, well designed digital and physical versions of your portfolio.
o You should change your resume for every job application. Highlight the skills
that apply to the job posting and industry, rather than producing a general
resume for every job.
Consider starting a blog about technical communication. Showing passion
and drive for the industry can set you apart from the competition. Post regularly
with an emphasis on your best technical subjects.