Product:

GenX Mobile 5p Device

Installation Guide
Version 1.1
Date: April 29, 2013
Distribution: GPS Customers

DQTechnologies,Inc.,phone:512.248.8324fax:757.886.0831www.dqtech.com

GPSGenXInstallation

NOTE: PLEASE READ INSTALLATION INSTRUCTIONS CAREFULLY AS
CHANGES HAVE BEEN MADE IN AN EFFORT TO IMPROVE QUALITY &
SERVICES

***Thisfreeguideisprovidedasareferenceandsuggestedmethodofinstallationonly.GenXMobile
orDQTechnologieswillnotbeliableforanydamagesarisingfrominstallationofunits.Testing,
operationandapprovalofinstallation/devicewillbesoleresponsibilityofcustomer.

DQTechnologies,Inc.,phone:512.248.8324fax:757.886.0831www.dqtech.com

GPSGenXInstallation

Contents
InstallationGuide.......................................................................................................................................1
1.Introduction..........................................................................................................................................4
2.Safety statement..................................................................................................................................4
3.SelectingtheGenX5pDeviceLocation.................................................................................................4
4.Antenna Description.............................................................................................................................4
4.1External Antenna............................................................................................................................4
5.Locating Vehicle Power........................................................................................................................4
6.Powering theGenX5pDevicefortheFirstTime...............................................................................5
7.System Testing......................................................................................................................................5
1Xerrorcodes:GNXspecificerrors...................................................................................................5
2Xerrorcodes:Modemrelatederrorcodes......................................................................................6
3Xerrorcodes:GPSrelatederrorcodes.............................................................................................6
4Xerrorcodes:endendapplicationerrorcodes...............................................................................6
WiringSchematicDiagram........................................................................................................................7
DQTechnologiesInstallDiagram...............................................................................................................8
AntennaPlacementExamples...................................................................................................................8

DQTechnologies,Inc.,phone:512.248.8324fax:757.886.0831www.dqtech.com

GPSGenXInstallation

1. Introduction

Thisinstallation manual coverstheinstallation oftheGenXMobile5pDevice.Thismanual isfor

theprofessional installer andshouldbeusedtoensureasafeandfunctionalinstall ofthe5p
Device.

2. Safety statement

***Always disconnect thevehicle battery whileinstalling thisoranyother automotiveelectronic

product.

Thisproduct isconnected directly tothevehicles 12volt system. Thereisnoonoffswitch ontheunit.

Theinstalledunitoperates 24hoursadayand should beenergized tologvehicle eventsorsenddataas
required byanyoneusingtheservice.

The5PDevice isshipped withinline3amp fuse(s) attached tothepower cable.Thisfusemustbeinstalled

ascloseaspossible totheprimary 12volt source connection. Thefuseprotects thepower cableshould
therebeashortinthe cablebetween thefuseandthemodule. Thisfusemustbeinstalled properly. Ifthe
fuseisreplaced, itshould beofthesametypeasoriginally supplied fromthefactory.Theoriginal fuse
supplied isa3amp125volt type3AG.

Failure tousetheproper fuseortoinstallthefuseintherecommended location couldcauseavehicle

firehazard.Thefuseprovides overload protection forthepower cableandGenX5pDevice.Thewiring
installed betweenthefuseandprimary vehicle power isnotprotected fromoverheating ifashort
should occur. Usecare whenroutingthepowercableandfuse.Routethecableswheretheywillbe
protected anduses commonlyaccepted install practices for aftermarket automotive electronic devices.

Therearetwoacceptable methods ofmakingawireconnection:Soldering yourconnections or

using crimp connectors (withtheuseofthepropercrimping tool).Regardless ofthemethod you
choose, ensurethatconnection ismechanically soundandproperly insulated.

3. Selecting the GenX 5p Device Location

The5pDevice should bemounted soitwillnotbeexposed todamage frompeople orobjects.The

cablesthatconnect tothe5pshouldalsoberouted toprotect themfrompossible damage. The5p
devicehasamounting baseor flangewith mounting holes.Normal installation iswiththese fourholes
and#6or#8sheet metal screws. Insomecasesadhesive tapeand/orziptiesmaybeused.Itis
important thatthatunitbe fixedfirmly.Thecontrol module mustbemounted whereitwillnotbe
exposed todirectsunlight or excessive heatgenerated bythevehicle operation.

DQTechnologies,Inc.,phone:512.248.8324fax:757.886.0831www.dqtech.com

GPSGenXInstallation

4. Antenna Description

4.1 External Antenna

The5pdevicetypicallyusesoneantenna. Theantenna isforreceiving GPSsignalsfromthe
Navistar GPS satellites andforcommunication withthecellular networks. Theantenna doesnot
requireaground planetofunction properly.

Therearetwoantenna cablesinaddition tothemaincableharnessthatmustbeconnected tothe

module, sobesurethereisroomtoaccesstheconnectors forinstallationandservice. Satellitesare
ina12hour orbitat12,000milesabovetheearth. Thereare29
Navistar GPS satellites inthesystemandgenerally thereareatleast5satellites orbitingoverhead
atanyonetime.Thisantenna mustbepositioned toreceivesignalsfromthesesatellites. The
antenna location mustbeselected carefully sothattheantenna canreceivethesatellite signals.

Note: Theideallocation isinaplacethatallowslineofsightreception fromtheGPSsatellites

inorbit above.Thesatellite signalswillpassthroughglass orplasticifnotcoated withafilmor
metallic obstruction.

Thecovert combination radiotransceiver antenna andGPSantenna istobemountedinside

thevehiclenotexposedtotheweather.(Seelastpageforexamples)

5. Locating Vehicle Power

The5pdevicehasaninternal power management programthatmonitors thevehiclepoweratall

times. Themanagement program iscontinuously looking atthecondition ofthevehiclebattery in
ordertodetectthestateofthevehicleoperation. Themoduledetermines thestateofthevehicle
power bydetecting changesinthebatteryvoltage overtime.Itiscriticalinthisinstallation that
thevehiclepower betakenfromasourceasclosetothebatteryaspossible. Possible sources
besidesthedirect connection tothebatteryarethemainfuseblock panelorthepoint wherethe
vehiclecharging circuits areconnected tothe12volt system.

Connect theREDleadorfuseendofthepower cableto+12voltconstant vehicle power.Connect

theWHITEleadto+12voltswitched vehicleIGNITION. (Notaccessory)Connect theBLACK lead
tothevehiclechassis(GROUND).

***DQTechnologiesinstall***Installonlythe3bundledwiresonthelongblackcordwiththe3AMP
inlinefuse(Red,Black,andWhite)needtobeconnected.

Page 4 of 7

6. Powering the GenX 5p Device for the First Time

Connect thetwo coaxorFAKRA cablesfromthecomboantenna securely,thenconnect thevehicles 12volt

power totheredwireonharness, nextconnect theblack wireontheharness toconstant ground,then
connect whiteignition wireonharnesstoignition,finallyturnvehicle ignition onandobservetheDiagnostic
TestLEDs.

Note: Power,Ground andIgnition arealways required foroperation ofthe

GenX 5pDevice

7. System Testing

The Diagnostic LEDs will indicate if the GenX mobile device is having issues with
communication, GPS fixing and more. It is also recommended that the data server be checked to
confirm that report data is arriving.

Green & Red LED reference

ThegreenandredLEDsareintendedtotroubleshootinstallations.Belowisasummaryoftheirbehavior.

Green LED
WhentheignitionisfirstturnedontheGNXwillpowerup.TheGreenLEDwillshowsolidfor
approximately30seconds(theremaybesomebriefflickersinitiallywhiletheprocessorinitializes).Atno
othertimeshouldthegreenLEDremainonsolidforsuchalongperiod.After30secondsthegreenLED
willstarttoflashatthefollowingrates:
25timesonoffevery10secondswhentheignitionison(thisisquiterapid)
8timesonoffevery10secondswhentheignitionisoff(thisisquiteslow)
Veryshortbliponceevery3secondswheninsleepmode
ThegreenLEDwillalsoshowifthereisaPTO(a.k.a.input)activebyflashinganumberoftimes
correspondingtothePTO(1,2,3,4).ForexampleifPTO4isactivethentherewillbe4
shortflashesevery3seconds.

Red LED
The RED LED flashes 2digit codes. Roughly speaking the first digit tells you what general area is
having a problem (hardware, modem, GPS, endend service). The second digit gives specific error
information. Since there can be more than one error condition the GNX rotates through the error
codes (for example if GPS is tracking no satellites and the modem is not registered).

1 X error codes : GNX specific errors

11TheGNXhasanexpiredlicensekeyduetofailuretoresyncwiththeGenXMobileconfiguration
server.ContactGenXwiththeserialnumberofthedevice.

DQTechnologies,Inc.,phone:512.248.8324fax:757.886.0831www.dqtech.com

GPSGenXInstallationGuide
12Lowsupplyvoltage.Thiscouldbecausedbyatruelowvoltagecondition(<8v)orahighimpedance
supplythatdipsinvoltagewhenthecurrentdrawspikesduetomodemtransmit.Thisfeaturewas
introducedin1.x.53firmware.
13Allocateddatausageexhausted.Resynctheunittorestore(seeMAXDATAUSAGE)

2 X error codes: Modem related error codes

21Modemmodulefault.RMAunittoGenXMobileforfailureanalysisandrepair.
22NoSIMinserted.MakesureSIMdrawercontainsSIMandiscorrectlyseatedinthesocket.
IfitisthenRMAunittoGenXMobileforfailureanalysisandrepair.
23Nosignal.Checkthatthecellularantennaiscorrectlyattached.Trytosubstitutea
knowngood cellular antenna to see if the antenna may be broken. If this cures the
problem then reinstall new antenna. If not then RMA unit to GenXMobile for failure
analysisandrepair.
24Networknotfound.ForGSMremovetheSIMcardandtryinaknowngoodGNX.If
thatGNXdisplaysthesameproblemthentheSIMcardoraccountmaybethesourceofthe
problem.ForCDMAcheckthattheaccountisstillactive.IfitisthenRMAtheunitandtransfer
theaccounttothenewESN.
25Lastdatasessionfailed.Thismeansthatanattempttoestablishadatasession
(GPRS,CDMA1x)failed.Thiscouldbebecauseofanaccountproblem,anincorrectAPN,
usernameorpassword,orsimplyduetonetworkloading,temporarynetworkoutage,orpoor
radiocoverage.Thisfailurewilloccasionallyhappeninaworkingunit,butiftheproblemis
persistentthenfurtherinvestigationisrequired.
26GPRSisnotattached,orCDMA1xRTTdataisnotavailable.

3 X error codes: GPS related error codes

31GPSmodulefault:RMAtheGNXtoGenXMobileforfailureanalysis.
32GPSantennafault:TryreplacingtheGPSantennawithaknowngoodantenna.Ifthe
conditionisnotcorrected(wait2minutesfortheLEDtoupdate)thenRMAtoGenXMobilefor
failureanalysis.
33GPSnottrackinganysatellites.CheckthattheGPSantennahasaclear,unobstructedviewofthesky,
andhasbeenoperatingforatleast5minutes.CheckthattheGPSantennaisfacingthecorrectwayup.If
theconditionpersistsRMAtoGenXMobileforfailureanalysis.
34GPSnofix(<3satellites).Ifantennahasonlypartialviewofskyduetothepositionofthevehicle
(underacover,closeproximitytoabuilding)thentrytomovethevehicletoensurethatitwillbeableto
makefixeswhenstandingintheopen.Ifthevehiclehasafullviewoftheskyandtheerrorcondition
persiststhentrytorepositiontheGPSantennatogetlesobstructedviewofthesky.
35GPShasnotime.TheGPSreceiversetsitsinternalclockfromthesatellitesignals.IftheGPSreceiver
hasnotimethenithasneverseenasinglesatellitesincetheGNX5/10waslastpowercycled.

4 X error codes : endend application error codes

42Datatransferfailed.ThiscouldbeaTFTP,FTP,SMTPfiletransferoradatatransferviaTCPorUDP
socket.ItcouldindicateafailuretoresyncwiththeGenXMobileserver,orafailuretouploadposition
datatothecustomerserver.IftheconditionpersiststhencontactGenXwiththeserialnumberandthe
phonenumberorIP.Notethatsincemobiledatacommunicationisinherentlyunreliablethiscodecan
appearfromtimetotimeevenonaperfectlyhealthyGNX,andisnotnecessarilyindicativeofa
hardware,firmware,orinstallationproblem.

DQTechnologies,Inc.,phone:512.248.8324fax:757.886.0831www.dqtech.com

GPSGenXInstallationGuide
***DQTechnologiesinstall***Onlythe3bundledwiresonthelongblackcordwiththe3AMPinline
fuse(Red,Black,andWhite)needtobeconnected.
The6inchcoloredwiresarenotusedatthistime.

Wiring Schematic Diagram

DQTechnologies,Inc.,phone:512.248.8324fax:757.886.0831www.dqtech.com

GPSGenXInstallationGuide

DQ Technologies Install Diagram

***Onlythe3bundledwiresonthelongblackcordwiththe3AMPinlinefuse(Red,Black,and
White)needtobeconnected.The6inchcoloredwiresarenotusedatthistime.***

Antenna Placement Examples

TheantennashouldbeplacedwiththewordBottomfaceddown.

OK

OK

Wrongsidefacingup

DQTechnologies,Inc.,phone:512.248.8324fax:757.886.0831www.dqtech.com