ZXMSG 5200

Multiplex Service Gateway

Routine Maintenance
Version 3.1

ZTE CORPORATION
NO. 55, Hi-tech Road South, ShenZhen, P.R.China
Postcode: 518057
Tel: (86) 755 26771900
Fax: (86) 755 26770801
URL: http://ensupport.zte.com.cn
E-mail: [email protected]

LEGAL INFORMATION
Copyright 2010 ZTE CORPORATION.
The contents of this document are protected by copyright laws and international treaties. Any reproduction or distribution of
this document or any portion of this document, in any form by any means, without the prior written consent of ZTE CORPORATION is prohibited. Additionally, the contents of this document are protected by contractual confidentiality obligations.
All company, brand and product names are trade or service marks, or registered trade or service marks, of ZTE CORPORATION
or of their respective owners.
This document is provided as is, and all express, implied, or statutory warranties, representations or conditions are disclaimed, including without limitation any implied warranty of merchantability, fitness for a particular purpose, title or non-infringement. ZTE CORPORATION and its licensors shall not be liable for damages resulting from the use of or reliance on the
information contained herein.
ZTE CORPORATION or its licensors may have current or pending intellectual property rights or applications covering the subject
matter of this document. Except as expressly provided in any written license between ZTE CORPORATION and its licensee,
the user of this document shall not acquire any license to the subject matter herein.
ZTE CORPORATION reserves the right to upgrade or make technical change to this product without further notice.
Users may visit ZTE technical support website http://ensupport.zte.com.cn to inquire related information.
The ultimate right to interpret this product resides in ZTE CORPORATION.

Revision History
Revision No.

Revision Date

Revision Reason

1.0

31/10/2009

First Edition

1.1

10/07/2010

Updated Edition (V3.1 P01)

Serial Number: sjzl20096165

Contents

About This Manual............................................. I

Declaration of RoHS Compliance ....................... I
Safety Descriptions ...........................................1
Safety Instructions ......................................................... 1
Safety Signs .................................................................. 1

Maintenance Overview ......................................3

Common Maintenance Methods ........................................ 3
Routine Maintenance Precautions ..................................... 5

Daily Maintenance .............................................7

Daily Maintenance Items ................................................. 7
Power Voltage Check....................................................... 8
Equipment Room Temperature Check ................................ 8
Equipment Room Humidity Check ..................................... 8
Air Conditioner Operational Status Check ........................... 9
Dust-Proof Measures Check ............................................. 9
Fan Running Status Check ..............................................10
Card LED Status Check...................................................10
Querying Current Alarms ................................................11

Weekly Maintenance ....................................... 13

Weekly Maintenance Items .............................................13
Cable Distribution Module Check ......................................13
Equipment Room Environment Check ...............................14

Monthly Maintenance ...................................... 15

Monthly Maintenance Items ............................................15
Cabinet Cleaning ...........................................................15
Power and Ground Cables Check .....................................16

Quarterly Maintenance .................................... 17

Quarterly Maintenance Items ..........................................17
GIS Changeover Test .....................................................17
Maintaining Storage Battery............................................18

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ZXMSG 5200 Routine Maintenance

Ground Resistance Testing..............................................18

Reference Charts for Maintenance................... 19

System Networking Diagram ...........................................19
System Resource Allocation Table ....................................20

Common Maintenance Tables .......................... 23

Common Maintenance Tables ..........................................23

Board Replacement ......................................... 25

Overview......................................................................25
GIS Card Replacement ...................................................25
Power Card Replacement ...............................................26
Other Card Replacement.................................................27

Tables ............................................................. 29
Index .............................................................. 31
Glossary .......................................................... 33

II

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About This Manual

Purpose

At first, thank you for choosing ZXMSG 5200 Multiplex Service

Gateway of ZTE Corporation!
ZXMSG 5200 Multiplex Service Gateway is an access device in the
NGN system. It communicates with the SS through the H.248,
SIP, or MGCP protocol. The ZXMSG 5200 equipment consists of the
control switching card, media resource card, test card, power card,
and subscriber cards, integrating the narrowband and broadband
access. The SS provides the call service and the Internet provides
the broadband service.
This manual provides procedures and guidelines that support the
maintenance of ZXMSG 5200 Multiplex Service Gateway.

Intended
Audience

This document is intended for the engineers and technicians who

perform installation, operation and maintenance activities on
ZXMSG 5200 Multiplex Service Gateway.

Prerequisite Skill
and Knowledge

To use this document effectively, users should have a general understanding of the network technology. Familiarity with the following is helpful:

What Is in This
Manual

The ZXMSG 5200 system and its various components

Maintenance procedures

Local operating procedures

This manual contains the following chapters:

Chapter

Summary

Chapter 1, Safety
Descriptions

Describes safety signs and instructions.

Chapter 2, Maintenance
Overview

Describes maintenance classifications,

common maintenance methods, and
daily maintenance precautions.

Chapter 3, Daily
Maintenance

Describes daily maintenance methods.

Chapter 4, Weekly
Maintenance

Describes weekly maintenance methods.

Chapter 5, Monthly
Maintenance

Describes monthly maintenance

methods.

Chapter 6, Quarterly
Maintenance

Describes quarterly maintenance

methods.

Chapter 7, Reference
Charts for Maintenance

Describes system networking diagram

and system resource allocation table.

Appendix A, Common
Maintenance Tables

Describes daily maintenance table,

weekly maintenance table, monthly
maintenance table, and quarterly
maintenance table.

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ZXMSG 5200 Routine Maintenance

Related
Documentation

Conventions

II

Chapter

Summary

Appendix B, Board
Replacement

Describes control card replacement,

power card replacement, and other card
replacements.

The following documentation is related to this manual:

ZXMSG 5200 (V3.1) Multiplex Service Gateway Documentation

Guide

ZXMSG 5200 (V3.1) Multiplex Service Gateway Feature Description

ZXMSG 5200 (V3.1) Multiplex Service Gateway Hardware Description

ZXMSG 5200 (V3.1) Multiplex Service Gateway Hardware Installation Manual (19D06H20)

ZXMSG 5200 (V3.1) Multiplex Service Gateway Hardware Installation Manual (OUT60)

ZXMSG 5200 (V3.1) Multiplex Service Gateway Hardware Installation Manual (OUT40F)

ZXMSG 5200 (V3.1) Multiplex Service Gateway Product Information

ZXMSG 5200 (V3.1) Multiplex Service Gateway Command

Manual(Volume I)

ZXMSG 5200 (V3.1) Multiplex Service Gateway Command

Manual(Volume II)

ZXMSG 5200 (V3.1) Multiplex Service Gateway Command

Manual(Volume III)

ZXMSG 5200 (V3.1) Multiplex Service Gateway Command

Manual(Volume IV)

ZXMSG 5200 (V3.1) Multiplex Service Gateway Command

Manual(Volume V)

ZXMSG 5200 (V3.1) Multiplex Service Gateway Configuration

Manual(CLI)

ZXMSG 5200 (V3.1) Multiplex Service Gateway Configuration

Manual(NetNumen)

ZXMSG 5200 (V3.1) Multiplex Service Gateway Troubleshooting Manual

ZTE documents employ the following typographical conventions.

Typeface

Meaning

Italics

References to other Manuals and documents.

Quotes

Links on screens.

Bold

Menus, menu options, function names, input fields,

radio button names, check boxes, drop-down lists,
dialog box names, window names.

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About This Manual

Typeface

Meaning

CAPS

Keys on the keyboard and buttons on screens and

company name.
Note: Provides additional information about a certain
topic.
Checkpoint: Indicates that a particular step needs to
be checked before proceeding further.
Tip: Indicates a suggestion or hint to make things
easier or more productive for the reader.

Mouse operation conventions are listed as follows:

Typeface

Meaning

Click

Refers to clicking the primary mouse button (usually the

left mouse button) once.

Doubleclick

Refers to quickly clicking the primary mouse button

(usually the left mouse button) twice.

Right-click

Refers to clicking the secondary mouse button (usually

the right mouse button) once.

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III

ZXMSG 5200 Routine Maintenance

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IV

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Declaration of RoHS
Compliance
To minimize the environmental impact and take more responsibility
to the earth we live, this document shall serve as formal declaration that ZXMSG 5200 manufactured by ZTE CORPORATION are in
compliance with the Directive 2002/95/EC of the European Parliament - RoHS (Restriction of Hazardous Substances) with respect
to the following substances:

Lead (Pb)

Mercury (Hg)

Cadmium (Cd)

Hexavalent Chromium (Cr (VI))

PolyBrominated Biphenyls (PBBs)

PolyBrominated Diphenyl Ethers (PBDEs)

The ZXMSG 5200 manufactured by ZTE CORPORATION meet

the requirements of EU 2002/95/EC; however, some assemblies
are customized to client specifications. Addition of specialized,
customer-specified materials or processes which do not meet the
requirements of EU 2002/95/EC may negate RoHS compliance of the
assembly. To guarantee compliance of the assembly, the need for
compliant product must be communicated to ZTE CORPORATION in
written form. This declaration is issued based on our current level
of knowledge. Since conditions of use are outside our control, ZTE
CORPORATION makes no warranties, express or implied, and assumes
no liability in connection with the use of this information.

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ZXMSG 5200 Routine Maintenance

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II

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Chapter

Safety Descriptions
Table of Contents
Safety Instructions ............................................................. 1
Safety Signs ...................................................................... 1

Safety Instructions
During the installation, operation and maintenance of the equipment, to avoid body injuries or equipment damages, all the safety
rules and related operation procedures on the site must be strictly
followed. The safety precautions in this manual can only be used
as a supplement to local safety regulations.
ZTE Corporation shall not bear any liability incurred by violation
of the universal safety operation requirements, or violation of
the safety standards for designing, manufacturing and using the
equipment.

Safety Signs
Table 1 lists the safety signs used in this manual. These signs remind users of the safety precautions to be observed in equipment
installation, operation and maintenance.
TABLE 1 SAFETY SIGNS AND MEANINGS
Safety Sign

Meaning
Danger
Caution against static electricity
Caution against electroshock
Caution against scald
Caution against laser
Caution against microwave

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ZXMSG 5200 Routine Maintenance

The safety reminders are classified into four levels: Danger, Warning, Caution and Note. The statement for safety level is on the
right of the safety symbol, while the detailed description of the
safety contents is below the sign, as shown below.

Danger:
Indicates an imminently hazardous situation which, if not avoided,
could result in death or serious injury.

Warning:
Indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injury.

Caution:
Indicates a potentially hazardous situation which, if not avoided,
could result in minor or moderate injury.

Note:
A Note statement is used to notify people of installation, operation,
or maintenance information that is important, but not hazard-related.

Tip:
Indicates a suggestion or hint to make things easier or more productive for the reader.

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Chapter

Maintenance Overview
Table of Contents
Common Maintenance Methods ............................................ 3
Routine Maintenance Precautions ......................................... 5

Common Maintenance
Methods
Routine maintenance involves the following methods:

Observation

Observation

Unplugging/plugging

Replacement

Self-loop

Step-by-step

Self-check

Cross-connection

Pressing

Alarm log analysis

Subscriber line test

Online test

Ping

The observation is as follows:

Observe the status of indicator LEDs on the panel, such as the

RUN and ALM LEDs.

Observe the status of alarm indicators on the alarm box.

Observe alarm messages on the NMS (maintenance console).

Note:
Correct judgment based on observation is the key for fault analysis
and handling.

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ZXMSG 5200 Routine Maintenance

Unplugging
/Plugging

For a circuit card fault, plug/unplug the circuit card and external
connectors to clear the poor contact fault or processor abnormality.

Note:
Make sure that the card is hot-pluggable. Remember to wear antistatic wrist strap.
Replacement

Replace the suspected card with a new one to judge whether the
card is faulty or not. If the plugging/unplugging method does not
work, replacement method can be used. For the precautions during plugging/unplugging or replacing a card, refer to Chapter 7,
Card Replacement.

Self-loop

When the system is partially faulty, isolate the faulty part from
the related circuit cards or shelves to judge whether the fault is
due to mutual influence. For the card with both input and output
interface, take the self-loop test on the input/output interface to
isolate and remove the related problems.

Step-by-step

Pull out all cards except the power card. First, insert the control
card. After the control card works normally, insert the subscriber
cards in sequence. If the fault occurs again when one card is inserted, it is sure that this card or the card slot causes the fault.
Replace this card or backplane.

Self-check

When the system or the circuit card is powered ON again, the

system can verify the fault through self-test. In the power-ON
self-test of a common card, the panel indicators flash regularly,
which tells whether it has problem or not.

Cross-connection

If it fails to locate a sub-node fault, cross connect lines with signals

of the same nature to determine the fault point and fault type. For
instance, to judge whether 2M cable is faulty or not, use the normal
2M cable to have a check.

Pressing

Press chips, cable connectors, etc. to remove faults resulting from

poor contacts.

Alarm log analysis

View the current alarm and history alarm messages shown on the
NMS terminal. Judge whether the system runs normally and is
locating the faults. The current alarm message disappears after a
fault is removed.

Subscriber line
test

Measure the parameters of subscriber internal line, external line

and terminal through the subscriber line test system, to judge subscriber status.

Online test

Perform online test to trace the service flow, for judging and locating the faults.

Ping

For the narrowband service, use a line tester and a signal analyzer to test the line status and signaling interaction flow.

For the broadband service, use a line tester to test the ADSL
port and line.

To locate the faults of the service network and the NMS network,
ping the IP addresses of the nodes.

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Chapter 2 Maintenance Overview

Routine Maintenance
Precautions
Follow some precautions during routine maintenance:

Keep the equipment room temperature and humidity normal.

Keep the environment clean and clear. Protect the equipment
from dust and dampness. Prevent rodents from entering the
equipment room.

Ensure stability and reliability of the primary power supply

of the system. Check the grounding and lightning protection
ground of the system periodically. In particular, check the lightning protection system before and after storm. Make sure it is
in good condition.

Establish a complete set of maintenance regulations for the

equipment room and standardize the routine maintenance
work. An exhaustive duty log is available to provide details
about system operation, version, data change, upgrading and
troubleshooting on day-to-day basis for follow-up analysis and
troubleshooting in the event of a fault. Prepare a work-shift
record to specify the responsibility clearly.

Never play games on the computer terminals. Do not install,

run or load any other software unrelated to the system on the
terminals. Do not use the computer terminals for other purposes.

Set different NMS passwords for different access rights. Place

them under rigid management and make changes to them periodically. In addition, keep the NMS passwords only accessible
to maintenance personnel.

To help the maintenance personnel get certain knowledge

about the equipment and network, arrange trainings for
them before they take the post. During maintenance operations, they need follow the instructions described in the
relevant ZXMSG 5200 manuals. To avoid any damage to the
equipment, wear antistatic wrist straps before touching the
equipment hardware.

Do not reset the equipment, load or change data casually, especially, the data of the NMS database. Back up the data before
any change. Do not delete the backup data until the equipment runs properly for some time (usually a week) after any
data modification. Take the record after any data change in
time.

Prepare commonly used tools and meters. Check meters regularly to ensure they work properly. Commonly used tools and
meters are as follows:

Straight screwdrivers and cross screwdrivers

Signal tester

Diagonal pliers

Network cable pliers

Multimeter

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ZXMSG 5200 Routine Maintenance

AC power supply for maintenance purpose

Extended power caber and sockets

Telephone line

Ethernet cable

Check the spare parts regularly. Ensure that they are in a sufficient inventory and good condition. Keep them away from
moisture and mould. Keep the spare parts separately away
from those damaged parts. Label the spare parts for distinction.

Place the software packages and documents which might be

used during maintenance in an easily accessible place.

Make sure that the illumination in the equipment room meets

the maintenance requirements. Fix the damaged light as soon
as possible.

Handle the fault promptly. If the maintenance personnel are

failed to solve the problem, contact the local office of ZTE Corporation immediately.

Ensure all maintenance personnel know the contact information of the local ZTE office. Thus, they can contact ZTE for
support in time. Remember to update the contact periodically.

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Chapter

Daily Maintenance
Table of Contents
Daily Maintenance Items ..................................................... 7
Power Voltage Check........................................................... 8
Equipment Room Temperature Check .................................... 8
Equipment Room Humidity Check ......................................... 8
Air Conditioner Operational Status Check ............................... 9
Dust-Proof Measures Check ................................................. 9
Fan Running Status Check ..................................................10
Card LED Status Check.......................................................10
Querying Current Alarms ....................................................11

Daily Maintenance Items

Table 2 lists daily maintenance items.
TABLE 2 DAILY MAINTENANCE ITEMS
Category

Item

Environment supervision
maintenance check

Power voltage
Temperature in the equipment room

Humidity in the equipment room

Operational status of the air conditioner
Dust-proof measures
Maintenance check on
active equipment running
status

Fan running status

Card operation
Alarm information

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ZXMSG 5200 Routine Maintenance

Note:
Maintenance personnel can add other related maintenance items
if necessary.

Power Voltage Check

Meter

Multimeter

Procedure

Measure the AC and DC voltages of the input power with a multimeter and keep a record.

Result

The AC voltage range is 200 V ~ 240 V and the DC voltage range

is -57 V ~ -40 V.

Handling

Check the input power in time if the test result is abnormal or the
parameters are out of the range.

Equipment Room
Temperature Check
Meter
Procedure
Result

Thermometer
Check the temperature reading on the thermometer equipped in
the equipment room every day and keep a record.
Temperature to guarantee performance: 5 C 40 C
Temperature to guarantee operation: 0 C 45 C

Handling

It is suggested to install an air-conditioner in the equipment room

for stable operation of the equipment. If the test result is abnormal
or a parameter is out of range, adjust the temperature of the airconditioner.

Equipment Room Humidity

Check
Meter
Procedure
Result

Hygrometer
Check the humidity reading on the hygrometer equipped in the
equipment room and keep a record.
Humidity to guarantee performance: 20% ~ 80%
Humidity to guarantee operation: 10 % ~ 90 %

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Chapter 3 Daily Maintenance

Handling

It is recommended to install a humidity regulator in the place

where the humidity is above the requirement. The damping-proof
equipment is recommended in the southern area where the humidity is high, and antistatic floor is recommended in the northern
area where the humidity is low.

Air Conditioner Operational

Status Check
Procedure

If the ZXMSG 5200 is installed in an attended equipment room, the

maintenance personnel need check the operation status of the airconditioner (or other temperature/humidity regulation equipment)
every day. In case of any fault, contact the maintenance personnel
and handle the problem in time. If the ZXMSG 5200 is installed
in an unattended equipment room or outdoors, the maintenance
personnel need check the running status of the air-conditioner at
least once a month and keep a record.

Result

The ZXMSG 5200 works properly at the preset temperature (humidity).

Handling

If the air-conditioner is faulty, contact the related maintenance

personnel in time for repair.

Dust-Proof Measures Check

Procedure

Observe dust concentration in the equipment room.

Result

The concentration of dust particles with diameter over 5 m 3

104 particles/m3. The dust particles are non-conductive, non-magnetic and non-corrosive. Since it is hard to measure the concentration of dust particles, the maintenance personnel can only observe with their naked eyes. If the ZXMSG 5200 is installed in
the attended equipment room, the maintenance personnel need
make sure the dust-proof measures are under way every day. If
the ZXMSG 5200 is installed in the unattended equipment or outdoors, the maintenance personnel need check the dust deposit and
perform dust-proof measures once a month to ensure that dust is
cleaned up timely.

Handling

It is recommended that the door and windows of the equipment

room be installed with dust-proof seals. Sealed double-layer glass
windows are recommended. Those who enter the equipment room
should wear frocks and change shoes so as not to bring dust. In
addition, keep the equipment room far from intense electromagnetic field and free from any strongly corrosive materials to avoid
any harmful dust.

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ZXMSG 5200 Routine Maintenance

Fan Running Status Check

Procedure

Result
Handling

If the ZXMSG 5200is installed in an attended equipment room,

the maintenance personnel need check the running status of the
fans every day. If it is installed in an unattended equipment room
or outdoors, the maintenance personnel need check the running
status of the fans at least once a month, and keep a record.
Fans are in normal running.
If the fan is faulty, check whether the power cable to the fan tray is
connected properly. Or, replace the fan tray. If the fault persists,
contact the maintenance personnel for troubleshooting.

Card LED Status Check

Procedure

If the ZXMSG 5200is installed in an attended equipment room, the

maintenance personnel need check the LEDs on the cards regularly. If an alarm indicator is ON, contact the technical personnel
timely for troubleshooting.

Result

Below is a reference for the normal status of each card indicator

of the ZXMSG 5200.

POWER H card
In normal running, the -48V, +5V, +5VJ and -5V indicators are
ON.
The RING indicator flashes.

GIS card
In normal running, the RUN indicator flashes.

MPRB card
In normal running, the RUN indicator flashes.
The DSP1/DSP2 indicator flashes.

ALC card
In normal running, the RUN indicator is ON.
When any subscriber connected to this card hooks-off, the
HOOK indicator is ON.

GADLC/GAGLC card
In normal running, the RUN indicator flashes. If one ADSL
indicator is ON, it indicates that its corresponding link is established successfully.

TSLC card
In normal running, the RUN indicator is ON.
The ALM indicator is OFF.
During the test, the TEST indicator is ON.

10

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Chapter 3 Daily Maintenance

Handling

If the indicator is in abnormal status, judge the cause. If the

fault still exists, contact the technical personnel in time for troubleshooting.

Querying Current Alarms

Procedure
Result
Handling

On the NMS terminal, click Alarm Management > Current

Alarm Management to view all the alarms of the current NE.
No alarms.
Take a detailed record on the alarm information. Contact the technical personnel in time for troubleshooting.

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ZXMSG 5200 Routine Maintenance

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Chapter

Weekly Maintenance
Table of Contents
Weekly Maintenance Items .................................................13
Cable Distribution Module Check..........................................13
Equipment Room Environment Check ...................................14

Weekly Maintenance Items

Table 3 lists the weekly maintenance items.
TABLE 3 WEEKLY MAINTENANCE ITEMS
Category

Item

Running status of auxiliary

equipment

Cable distribution module

Equipment room

Equipment room environment

Note:
The user can add other maintenance items as required.

Cable Distribution Module

Check
Procedure

Check the cable distribution module.

Result

The cable distribution module is clean. Cables are in orderly arrangement and they are grounded properly.

Handling

If the cable distribution module is faulty, contact the maintenance

personnel for troubleshooting.

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ZXMSG 5200 Routine Maintenance

Equipment Room
Environment Check
Procedure

Result

Handling

14

Check whether the equipment room environment meets the requirements (this item is for indoor devices such as ZXA10-ONUBIN/1500).

Critical passages of the equipment room are smooth and are

not installed together with water or gas pipelines. Three kinds
of lighting facilities (for common use, for assurance and for
emergency) are in good condition. Fire control equipment is
available. The floor is paved as required without any damage.
The supports are well grounded.

The holes between rooms and the outlets, and the gaps along
the cable channel are well sealed. The sealing material is free
of deformation or break. The cable trough is moisture-proof
and the cable protection layer is free of mil dew.

If the equipment room does not meet the specified requirement,

contact the relevant department.

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Chapter

Monthly Maintenance
Table of Contents
Monthly Maintenance Items ................................................15
Cabinet Cleaning ...............................................................15
Power and Ground Cables Check .........................................16

Monthly Maintenance Items

Table 4 presents the monthly maintenance items of the ZXMSG
5200.
TABLE 4 MONTHLY MAINTENANCE ITEMS
Category

Item

Hardware check

Cabinet
Power cables and ground wires

Note:
The user can add other maintenance items as required.

Cabinet Cleaning
Procedure
Result
Handling

Observe the inside and outside surface of the cabinet.

The cabinet is clean without dust, stains and foreign matter.
Clean the surface of the cabinet with absolute alcohol. Be cautious
not to pollute the cards or components inside. Disassemble the
dust-proof nets at the bottom and side of the cabinet. Wash them
with neutral detergent. Dry them thoroughly. Check whether any
foreign matter remains in the cabinet. If any, remove it. For any
problem which is difficult to handle, report the relevant department in time.

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ZXMSG 5200 Routine Maintenance

Power and Ground Cables

Check
Procedure

Check whether the power cable and ground wires are connected
properly and are free of rust.

Result

Both power cables and ground wires are in proper connection and
are free of rust.

Note:
As the ZXMSG 5200 cabinet is directly connected to the external line, it is forbidden to combine the distribution frame ground
(lightning protection ground) with the working ground and the protection ground, avoiding equipment damage due to the increase
of abnormal voltage and current. In addition, remember to equip
the related lightning protection device before connecting the 220
V mains supply directly to the primary power supply.
Handling

16

If there is anything wrong with a power cable or ground cable,

reconnect or replace it.

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Chapter

Quarterly Maintenance
Table of Contents
Quarterly Maintenance Items ..............................................17
GIS Changeover Test .........................................................17
Maintaining Storage Battery................................................18
Ground Resistance Testing..................................................18

Quarterly Maintenance Items

Table 5 presents the quarterly maintenance items of the ZXMSG
5200.
TABLE 5 QUARTERLY MAINTENANCE ITEMS
Category

Item

Changeover test

GIS changeover test

Battery maintenance

Storage battery

Grounding resistance test

Grounding resistance

Note:
The user can add other maintenance items as required.

GIS Changeover Test

Procedure
Result
Handling

Pull one of the GIS cards out of the ZXMSG 5200 shelf.
All subscribers on the whole shelf still work normally.
If changeover fails, replace the GIS card. If the fault is still there,
contact the technical personnel in time for troubleshooting.

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ZXMSG 5200 Routine Maintenance

Note:
Carry out this operation at night when there is less traffic. Report
to the superior authority before carrying out the changeover.

Maintaining Storage Battery

Floating Charging

Normally, the storage battery is in the status of float charging. Be

sure to regularly check the float charge voltage and maintain it
within a specified range. The storage battery needs an equalized
charge quarterly.

Procedure

Disable the AC input and supply power with the storage battery.
Execute the MML command to collect real-time power parameters.
When the voltage of the storage battery drops to -46 V, restore
the AC input. Use the MML command to set the charging mode
as equalized charge. When the battery is fully charged, set the
charging mode as float charge with the MML command.

Maintenance

Keep the temperature in the battery room under 30 C. Keep the

storage battery clean, dry and away from the fire source.

Note:
Read the storage battery guide carefully before using any kind of
storage battery.

Ground Resistance Testing

Meter
Procedure
Result

Handling

18

Grounding resistance tester

Test the grounding resistance of the ZXMSG 5200 with a grounding
resistance tester.
The measured values should meet the following conditions:

The grounding resistance of the ZXMSG 5200 with a capacity

of over 10,000 lines must not be greater than 1 .

The grounding resistance of the ZXMSG 5200 with a capacity

of less than 2,000 lines must not be greater than 5 .

The grounding resistance of the ZXMSG 5200 with a capacity

of 2,000 ~ 10,000 lines must not be greater than 3 .

If the grounding resistance value is too high, check the ground

wires and ground posts.

Confidential and Proprietary Information of ZTE CORPORATION

Chapter

Reference Charts for

Maintenance
Table of Contents
System Networking Diagram ...............................................19
System Resource Allocation Table ........................................20

System Networking Diagram

Suggestion

It is suggested to get the System Networking Diagram from the

engineering document.

Contents

Table 6 contains the basic information about the equipment networking in the office. Mark the information such as the equipment
room name, telephone, attendants, and actual installation conditions that may be of help to the maintenance personnel.
TABLE 6 SYSTEM NETWORKING DIAGRAM
Equipment Room:

Telephone:

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19

ZXMSG 5200 Routine Maintenance

note:

Note:
The user can replicate this page as required.

System Resource Allocation

Table
The subscriber resource allocation table is listed in Table 7.
TABLE 7 SYSTEM RESOURCE ALLOCATION TABLE
NE
Name

20

Shelf No.

Office

Number Range

Confidential and Proprietary Information of ZTE CORPORATION

Remarks

Chapter 7 Reference Charts for Maintenance

NE
Name

Shelf No.

Office

Number Range

Remarks

Note:
The user can reproduce this page as required.

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ZXMSG 5200 Routine Maintenance

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Appendix

Common Maintenance
Tables
Table of Contents
Common Maintenance Tables ..............................................23

Common Maintenance
Tables
This part presents the following maintenance tables:

Table 8 lists daily maintenance table.

Table 9 lists weekly maintenance table.

Table 10 lists monthly maintenance table.

Table 11 lists quarterly maintenance table.

TABLE 8 DAILY MAINTENANCE TABLE

Office:

Time:

Category

Item

Environment
supervision
maintenance
check

Power voltage

Result

Engineer

Remarks

Temperature in the
equipment room
Humidity in the
equipment room
Operational status of
the air conditioner
Dust-proof measures

Maintenance
check on active
equipment
running status

Fan running status

Card operation
Alarm information

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ZXMSG 5200 Routine Maintenance

Category

Item

Running status
of auxiliary
equipment

Transmission system

Result

Engineer

Remarks

The user can add other maintenance items as required.

TABLE 9 WEEKLY MAINTENANCE TABLE

Office:

Time:

Category

Item

Running status
of auxiliary
equipment

Cable distribution
module

Equipment room

Equipment room
environment

Result

Engineer

Remarks

The user can add other maintenance items as required.

TABLE 10 MONTHLY MAINTENANCE TABLE

Office:

Time:

Category

Item

Hardware check

Cabinet

Result

Engineer

Remarks

Power cables and

ground wires

The user can add other maintenance items as required.

TABLE 11 QUARTERLY MAINTENANCE TABLE

Office:

Category

Item

Changeover test

GIS changeover test

Battery
maintenance

Storage battery

Grounding
resistance test

Grounding resistance
test

24

Time:

Result

Engineer

The user can add other maintenance items as required.

Confidential and Proprietary Information of ZTE CORPORATION

Remarks

Appendix

Board Replacement
Table of Contents
Overview..........................................................................25
GIS Card Replacement .......................................................25
Power Card Replacement ...................................................26
Other Card Replacement.....................................................27

Overview
Replacement of faulty cards is a commonly used and very important maintenance method during daily maintenance. We recommend that the equipment maintenance personnel, before replacing a card, should contact the related technical personnel or ZTEs
local service engineers for technical support and guidance.

GIS Card Replacement

Introduction

The GIS cards are hot-swappable. It means that it is possible

to replace the GIS card when the equipment is power ON. It is
not required to turn OFF the power supply of the sub-shelf. The
GIS card works in the active/standby status. When a GIS card
becomes faulty, there is no influence on the service of the unit.
The maintenance personnel can replace the faulty GIS card at any
time.

Preparation

Based on fault observation and analysis, verify that the card is

faulty and needs to be replaced. Verify that the spare part is well
functioning, and the model and program of the spare card are
identical to those of the faulty card. Prepare an anti-static bag, an
anti-moisture bag, a classified cartoon, and some adhesive labels
for labeling.

Procedure

To replace the GIS card, perform the following steps:

1. Wear an anti-static wrist strap.
2. Pull the clips of the fault card outward and downward with one
hand using moderate force. When the card detaches with the
slot and ejects, hold the lower edge of the card with the other
hand, and gently pull the card out. During this process, avoid
touching components or circuits on the card with the hand.

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ZXMSG 5200 Routine Maintenance

3. Place the removed faulty card into an anti-static bag lined with
an anti-moisture bag, and label the bag to indicate the card
model, program version and the word Faulty. Place the faulty
card into a carton as per the classification. Label the carton to
facilitate consequent identification.
4. Verify the name of the spare card and insert it into the corresponding slot in the shelf by pressing the clips on the card with
a thumb and push the card with moderate force until the clips
are tight, which means that the card is in position.
Verification

After the card is inserted, there will be a self-test process which

may take some time. If the self-test succeeds, the indicators start
normal indication and the service resumes, indicating that the replacement has succeeded. If the card self-test fails, namely if the
self-test does not stop, the final indication is abnormal, and the
service of the related unit does not resume, the replacement has
failed. Check whether the spare card is damaged or whether the
fault is on another card.

Note:
Copy the above data to the GIS card.

Power Card Replacement

Introduction

For the ZXMSG 5200 system, the power cards POWER H and
POWER K are available. For the two types of power cards, the
replacement procedures and precautions are the same. Here,
POWER H card is taken as an example.
The POWER H card does not support hot swapping; namely, it is
strictly forbidden to replace the POWER H card when the equipment is power ON. Be sure to turn OFF the power switch before
replacing the card.

Preparation

Procedure

Based on fault observation and analysis, verify that the card is

faulty and needs to be replaced. Verify that the spare card is well
functioning, and the model and program of the spare card are
identical to those of the faulty card. Prepare an anti-static bag, an
anti-moisture bag, a classified cartoon, and some adhesive labels
for labeling.
To replace the Power H card, perform the following steps:
1. Wear an anti-static wrist strap.
2. Turn OFF the switch of the faulty POWER H.
3. Pull the extractor of the faulty card outward and downward with
one hand using moderate force. When the card detaches with
the slot and ejects, hold the lower edge of the card with the
other hand, and gently pull the card out. During this process,
avoid touching components or circuits on the card with the
hand.
4. Put the removed faulty card into an anti-static bag lined with an
anti-moisture bag, and label the bag to indicate the card model,

26

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Appendix B Board Replacement

program version and the word Faulty. Place the faulty card
into a carton as per the classification. The carton should also
be labeled to facilitate consequent identification and proposal.
5. Verify the name of the spare card and insert it into the corresponding slot in the shelf by pressing the extractor on the
card with a thumb and push the card in with moderate force
until the extractor is caught, which means that the card is in
position.
6. After inserting the POWER H, turn ON its power switch.
Verification

Check whether the indicators are in normal status and whether the
service has resumed. To minimize influence on services, the card
should be replaced in the time section when the traffic load in the
lowest.
If the final indicators are in abnormal status after the replacement,
the replacement has failed. Check whether the spare card is in
good condition.

Other Card Replacement

Introduction

For the ZXMSG 5200 system, the other cards refer to the service cards and subscriber cards, such as the GADLC, GVDLC, ALC,
DLCC, GPOI and CEE cards.
All the other cards are hot-swappable. It means that it is possible to replace the card when the equipment ower is ON. It is not
required to turn OFF the power supply of the sub-shelf.

Preparation

Procedure

Based on fault observation and analysis, verify that the card is

faulty and needs to be replaced. Verify that the spare card is well
functioning, and the model and program of the spare card are
identical to those of the faulty card. Prepare an anti-static bag, an
anti-moisture bag, a classified carton, and some adhesive labels
for labeling.
To replace the card, perform the following steps:
1. Wear an anti-static wrist strap.
2. Pull the extractor of the faulty card outward and downward with
one hand using moderate force. When the card detaches with
the slot and ejects, hold the lower edge of the card with the
other hand, and gently pull the card out. During this process,
avoid touching components or circuits on the card with the
hand.
3. Put the removed faulty card into an anti-static bag lined with
an anti-moisture bag, and label the bag to indicate the card
model, program version and the word Faulty. Place the fault
card into a carton as per the classification. The carton should
also be labeled to facilitate consequent identification.
4. Verify the name of the spare card and insert it into the corresponding slot in the shelf by pressing the extractor on the
card with a thumb and push the card in with moderate force
until the extractor is caught, which means that the card is in
position.

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ZXMSG 5200 Routine Maintenance

Verification

28

After the card is inserted, there is a self-test process which may

take some time. If the self-test succeeds, the indicators start normal indication and the service resumes, indicating that the replacement has succeeded. If the card self-test fails, namely if the
self-test does not stop, the final indication is abnormal, and the
service of the related unit does not resume, the replacement has
failed. Check whether the spare card is damaged or whether the
fault is on another card.

Confidential and Proprietary Information of ZTE CORPORATION

Tables

Table 1 Safety Signs And Meanings ....................................... 1

Table 2 Daily Maintenance Items........................................... 7
Table 3 Weekly Maintenance Items.......................................13
Table 4 Monthly Maintenance Items .....................................15
Table 5 Quarterly Maintenance Items ...................................17
Table 6 System Networking Diagram ....................................19
Table 7 System Resource Allocation Table .............................20
Table 8 Daily Maintenance Table ..........................................23
Table 9 Weekly Maintenance Table .......................................24
Table 10 Monthly Maintenance Table.....................................24
Table 11 Quarterly Maintenance Table...................................24

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ZXMSG 5200 Routine Maintenance

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Index
A

air conditioner.....................9

Quarterly Maintenance
Items ............................. 17
Querying Current Alarms..... 11

C
Cabinet Cleaning ............... 15
Cable Distribution Module
Check............................. 13
Card LED Status Check....... 10
Common Maintenance
Tables............................. 23

R
Routine Maintenance............3
Routine Maintenance
Precautions .......................5

D
Daily Maintenance Items ......7
Dust Proof ..........................9

Safety Instructions ..............1

Safety Signs .......................1
System Resource
Allocation Table................ 20

E
Equipment Room
Humidity Check .................8
Equipment Room
Temperature Check ............8

T
Temperature .......................8

F
fan .................................. 10

G
GIS Changeover Test ......... 17
Ground Resistance
Testing ........................... 18

H
Humidity ............................8

M
Maintaining Storage
Battery ........................... 18

P
Power and Ground Cables
Check............................. 16
Power Card Replacement..... 26
Power Voltage .....................8

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Glossary
DC
- Direct Current
LED
- Light Emitting Diode

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33