RTL Cycl: Business Plan Generation Model
RTL Cycl: Business Plan Generation Model
Rtl Cycl
All in one BYCYCLE RETAIL STORE
By
Mustahid Ali
MBA 3, 1334
Instructor: Prof. Bibhas Basumatray
Universal Business School, Karjat
Acknowledgement
I have taken efforts in this project. However, it would not have been possible without the kind
support and help of many individuals. I would like to extend my sincere thanks to all of them.
I am highly indebted to Professor Bibhas for their guidance and constant supervision as well as for
providing necessary information regarding the project & also for their support in completing the
project.
I would like to express my gratitude towards my siblings for their kind co-operation and
encouragement which help me in completion of this project.
My thanks and appreciations also go to my colleague in developing the project and people who
have willingly helped me out with their abilities.
Table of contents
Particulars
Executive Summary
Page No.
.
1. Objective
2.1. Start-up Summary
..
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10
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7. Marketing Strategy
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8. Marketing Mix
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9. Pricing Strategy
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Executive Summary
Indian Bicycle Industry is very large with India producing almost 10% of total Bicycle production of
the world and exporting around RS200 million of it. Out of the complete sales of bicycle, around
13% is constituted by the kids segment with CAGR (Compounded Annual Growth Rate) of around
20%. With many brands present in the bicycle industry, a new approach towards marketing is
needed and also to penetrate competitive market cost competitiveness is required. The kids
segment of bicycle is mostly unorganized with very few companies focussing on this quickly
growing and lucrative section. Most of the parents who have higher purchasing power and less
time to spend with their kids are mostly looking towards buying things online. This provides a good
opportunity to provide various designs of hi quality kids bicycles online for the parents to buy and
free them off of going to the market themselves as free home delivery is provided by the company.
Also since many of the kids are very choosy and would like to customize the cycle with various
models, designs and also different accessories, the online portal will provide a platform for the
various people to come and select their unique cycle in terms of colour and accessories. Currently
in the marketplace, a prospective customer usually goes out on their own to hunt for a bicycle
either for themselves or for the kids. This usually involves dedicating some time and energy along
with the money spent in transportation to and from the market and home respectively. Also
transportation of the cycle to home is also a major problem. But with home delivery of the cycle
along with customization of accessories and an option of Cash On Delivery with almost the same
price as that with the retailer, this service provides an additional value that customer can drive out
of the company. Although the online e-portal is a good way to enter the marketplace, the bulk
sales in the beginning will have to be made by the retailers dealer network where both a discount
and a credit period will have to be provided to the retailer to promote the sales. But in the long
run it not only creates a valuable dealer network but also a loyal direct sales network with benefit
of both the models.
This report explains the business plan for launching a bicycle retail shop name as Rtl Cycl I have
chosen bisociation technique (bicycle and retailing). To knowing the target customers I have used
segmentation and targeting .I have also tried to find out its competitors. I have also paid special
attention to the price, product, place, promotion and its design. I have also decided how to
promote it and where.
1. Objectives
The objectives of this business plan are:
1. Continue to provide the high quality of sales and services.
2. Manage a seamless transfer of ownership.
3. Maintain a financially healthy business and validate the trust and advocacy of other people
in support of this business purchase.
4. Repay the start-up loan provided by family members within the first year.
5. Achieve monthly and yearly sales equal to or better than the previous year under the
former owner.
6. Aim to improve sales of bicycle specific garments and rainwear over the year.
7. Focus marketing on new student influx to maintain current growth in sales and service
revenue.
Start-up Expenses
Legal
Stationery
Promotional Materials
Consultants
Insurance
Down Payment
Total Start-up Expenses
Start-up Assets Cash Required
Start-up Inventory
Other Current Assets
Total Assets
Total Requirements
(In Rupees)
96000
15000
18000
48000
21000
600000
798000
5500000
1020000
480000
5000000
13596000
Retail Sales
1. Bicycles. We sell new bicycles, predominantly in the mountain bike style, retro-cruiser is a
close second, and sport/touring/racing road bikes a distant third. We also sell some used
bikes which we take in on trade as a service to our customers who are buying new bikes.
2. Accessories. We offer a wide variety of accessories. Locks, computer speedometers,
fenders, cargo racks, comfortable seats, headlights, helmets, water bottles, panniers/back
packs/messenger bags, child seats and trailers, bike storage racks, and auto roof rack
systems all fall in this category. It is not possible to carry every possible accessory, so we
try to carefully choose those which will be most useful or desired by our target markets.
When we receive special requests for a new item, we'll often order several to test the local
demand, and if adequate, will add it to our regular stock.
3. Clothing. Clothing appeals to all cyclists, whether it is a logo emblazoned T-shirt or a piece
of waterproof rainwear. We rotate our clothing based on the season. Just before the
autumn rains we stock jackets and Gore-Tex. Come winter we offer helmet covers and
liners, insulated jerseys and pants, gloves, and shoe covers. And when spring arrives and
the first crocus appears through the melting snow, we start displaying summer jerseys, and
racing shorts.
4. Parts. Parts generally refers to pieces or materials necessary to the basic functioning of the
bicycle. Generally, parts are installed during service and are an additional charge beyond
the service fees. Some, like crank sets, pedals, tires, derailleurs or brakes, are both integral
parts and upgrade accessories. Others, such as headsets, bottom brackets, spokes, chains,
cables, and cable housings are strictly maintenance, though some will be sold to cyclists
who prefer to work on their bikes themselves.
4.2.
Service
Rtl Cycl is a full-service specialized bicycle shop. Our service offering includes, but is not limited
to:
4.3.
The bicycle industry is a mix of old and new technologies. Frame sets are made of various
lightweight materials: T-6 aluminium, 4130 chromium-molybdenum steel, titanium, and/or carbon
fibre matrix mixes. And yet the drive train is still a linked chain moving over cog gears, on axles
supported by ball bearings.
Wheels can be anything from wire spokes to aerodynamic discs. Clothes range from high-tech
moisture wicking synthetic fibre jerseys and Gore-Tex rainwear to traditional wool or cotton
shorts.
Each year the major component companies such as Shimano, Mavic, and Campanology introduce
new parts groups. The marketing has become as strident as that of the automobile industry. This
means that the bike shop must maintain replacement parts to repair old groups, stock parts for
early replacements of new models, and have an inventory of high priced groups for the equipmentfocused bike nobs who want to upgrade their bikes with the newest and greatest. Additionally, the
shop must regularly order manuals and specialty tools to service the new bikes and components.
Following the trends in technology and futuristic products is as much fun as it is work for Hub and
his staff. They work on bicycles because they love bicycling.
5.1.
The predominant market segment for Rtl Cycl is the university student population, sport person,
adventures population, kids. We also cater to the university staff, local business employees, and,
along with every other bicycle shop in town, the greater Metro population.
In part the local market is driven by the lack of parking. Bicycle transportation is more economical,
as well as time and space efficient in the university neighbourhood. Part of the market is price
constrained and another part is hooked on the latest fad, be it frame style, number of gears, or
portrayed image. As long as new students arrive each year at the small metro city, our market
segment growth is assured.
Increasing rivalry expected as more firms enter the attractive market (both
domestic and foreign import).
Expectation of long term demand for bicycles for kids segment remain strong
However, increased competition into the market from imports from the China
makes it less profitable for new entrants
Threat of Substitutes
Different styles and makes are widely available through many outlets
Buyers demand depends on level of real disposable income and health of household
More than 90% of its exports are directed towards other developing countries where the basic
transportation needs of large numbers of less affluent people are far from being satisfied.
Weaknesses
The Indian share in the global bicycle business is around one percent, this too is in the low cost
and low quality products. For producing higher end bicycle for global and domestic market, there
is need for overall improvement in vendor base as well as in the basic infrastructure and resolution
of logistic issues. The Indian Industry, however, recognizes that the quality of its bicycles has to be
improved in order to increase its competitiveness in foreign markets. Upgradation of technology
and quality has to b3 built in every part, every dimension of bicycle within this context,
opportunities for foreign collaboration exists, although mainly for the production of certain types
of
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components.
Opportunities
Enormous potential to operate in a global market, though challenges of quality, cost delivery are
equally large. Germany will source its tyre requirements for global market from Metro Tyres in
Ludhiana.
Many of the Cycle entrepreneurs are aware or the emerging global challenges and are in the
process of leveraging and upgrading their units by undertaking value addition, instituting cost
cutting measures and setting up websites. The United Cycle & Parts Manufacturing Association
(UCPMA) is organizing a virtual exhibition on Internet as a part of its upgradation mission. The
online exhibition will also feather a virtual buyer-seller meet.
Threats
Increased competition from foreign producers especially China, which competes on the basis of
lower costs of production. Fluctuating demands as a result of economical changes. The specials
would be majorly affected , as they are priced higher.
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2. The lack of parking in the university area and the general ease of bike mobility & motivates
them to use bicycles as inexpensive transport. Athletic pursuits draw them, and the nearby
areas for use of mountain and trail bikes provides a great place to ride.
3. There is a new enthusiasm for retro Cruiser bikes, and higher tech cruiser-style bikes with
multiple gears, good brakes, etc. among the college age population.
4. Also, main market for racks, locks, throughout, pannier/bags, fenders, rainwear, etc.
5. They want convenience for sales and service.
Employees/ Working professionals
1.
2.
3.
4.
Small growth and turnover, but on the whole, the group is pretty stable.
Are willing to commute by bicycle to work.
They want a stable, comfortable bike and a full range of accessories.
When their bikes need service and maintenance, local drop off/pickup convenience is
important.
5. They have families who ride bicycles also, and will patronize a shop that gives personal
service.
The Indian bicycle market comprises two segments: standards and specials. Standards are the
workhorses of the rural economy. These cheap and rugged bicycles have remained unchanged for
decades. The specials or fancy segment comprises new generation bicycles, which are more
expensive. Differentiation is the name of the game here.
Specials Out-pacing Standards: Standards, which accounted for over 90% of the market in the early
2000s today account for only 66% of cycle sales in the country. This is mainly because:
A new class of bicycles called juveniles, which are categorized in the specials segment, have overtaken the standards. The juvenile is, in effect, a standard bicycle with a more urban look, which is
targetted at the rural and semi-urban youth. Its popularity can be gauged from the fact that while
standard bicycles registered a compound annual growth rate (CAGR) of 2.7% between 2006-2007 and
2012-2013, juveniles raced ahead at 12.6% in the same period.
Manufacturers have also increasingly attempted to wean away consumers to the specials segment
through greater marketing push and by attractively pricing specials. This has, to an extent, hurt
standard sales in semi-urban areas.
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20,000-85,000. Firefox Bikes claim that they plan to capture 2.5-5% of the total bicycle market in
India by growing at the rate of 40% per year.
7. Marketing Strategy
Our marketing strategy seeks to optimize our advantage of prime location. We want the university
population to see us as their bike shop, even our name says so Rtl Cycl We want them to see us
as part of their daily experience, and a shop they can depend on for quick repair and maintenance
service.
8. MARKETING MIX:
A. PRODUCT:
In the first year of operation we would be launching cycles for kids up to the age of 9 years. We
will have special bicycle ranges for boys (superhero series) and girls (bubbles series). Superhero
series will have Batman Black, Spiderman Red, Hulk green etc and bubbles series will have bubble
red, bubble blue and bubble green etc.
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B. PRICE:
Our strategy is to be cost leaders in the bicycle business but we wont be compromising on quality
and our prices would be the best prices available in the market.
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C. PLACE:
Initially our target market would be concentrated in northern India especially Ludhiana and Delhi.
We would be selling our bicycles through retailers and through our online portal. Amongst the
retailers our main targets would be exclusive multi brand cycle stores, sports good stores etc.
D. PROMOTION:
Since our budget is limited we will go for cost effective promotion strategy.
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Facebook: With millions of members with most being young and thus our potential
customers, Facebook is must to advertise about our products. Easiest way is to create a
Facebook page of the company and constantly update it with all the events and new
products.
Twitter: Twitter is yet another social media tool which can be used for protmotion of our
products. Our company can make an account and people can follow it to know about the
latest happenings in the company.
D.9 Website:
E-portal - Our website will host an e-portal for dealing directly with customers and to cater
to people who want to buy bicycles online. It will provide customization options and 360
degree view of final selection. Users will have the option to pay online or opt for Cash on
Delivery.
Blog Another section of the website will incorporate a blog which will provide bicycle
enthusiasts to communicate with each other, share their experiences and offer help to
newbies.
9. Pricing Strategy
Retail
Pricing of bicycles is very tight with a markup of between 30% and 40% depending upon the brand
and model. Many people believe that bicycles are priced like automobiles and are open for
negotiation, and make almost insulting offers. The shops have little leeway here.
Parts and accessories are generally keystone priced. Some small items cost more in handling and
sales than they do to buy from supplier. These can be double and triple keystoned, because
customers won't buy them if they don't have a minimum perceived value. On the plus side, these
are great "throw-in" items used to close the sale of a bike. When new technology arrives in
bicycles, and if the supply is limited, almost any price can be demanded. This was the case in the
mid-1990s when RockShox introduced suspension forks for mountain bikes. The bike nobs would
pay whatever was asked just to get those forks. Of course, in this type of situation the price, both
wholesale and retail, lowers.
Other accessories, such as step-in pedals, pannier racks, helmets, or headlights are sometimes
heavily marketed by the manufacturers. While this drives demand and brings people into the shop
to get these items, the suggested manufacturer's retail price may limit markup.
The markup on clothes, shoes, jackets, gloves can vary from keystone to triple keystone,
depending upon product, manufacturer, country of origin, and customer perception of value. Pearl
Izumi and Burley Design rainwear can demand premium prices as top-of-the-line garments, but
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many budget conscious students can only afford a RS35 nylon windbreaker. It has been and always
will be a demanding job for us to adequately stock garments at the various price points.
Service
We try to maintain a basic "Hourly shop rate" at Rs200/hour. Standard repairs are then priced
based upon an average time for completion. Some repairs, such as a flat tire, are limited by
customer perception of difficulty.
All parts used in repairs are priced at keystone, and added to the labor service charge.
With several other bicycle shops in the city, there are some price constraints based on competition.
Coupons and specials can balance price ceilings by drawing in customers.
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Key Resources
Customer
Relationship
SUPPLIERS
MANAGING
TEAM/ENGINEER
ORDER THROUGH
WEBSITE/ FREE
DELIVERY
HELPER
PUBLIC AND
PRIVATE PARKING
PARKING
NETWORK
INFORMATION
Channels
OWN STORE
WEB SITES
TV/NEWSPA
PER
WORKER
PROMOTION &
FORUMS/
BIKERS EVENTS
WHOLESALERS
DELIVERY STAFF
FRONT STORE
HOME
DELIVERY
AD AGENCY
RAW MATERIAL
SAFETY
WHOLESALE
R
JOINT VENTURE
SPORTS CELEBRITIES
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SUPPLIER
GIFT/ LOYALTY
PLANS
BUS/CAR
Value
Propositions
NEW PRODUCT
CHEAP PRICE
BELONGING TO A
CYCLIST
COMMUNITY
SUSTAINABLE
BRANDING AND
VALUES
BRAND
DEMO
Customer Segment
Revenue
Stream
ADVENTURES
PURCHASES BY SALARIES
THE NEW
TARGET
DELIVERY
KIDS
USAGE/ONLINE DELIVERY
SALES
SELLING THE
SERVICES
TEENAGER
WORD OF
MOUTH
RENT/PROMOTION
& CAMPAIGN
COSTS
SPORTY
SALES/ PARTS
&
ACCESSORIES
SALES
MARKETING
MARKETING
UNIVERSITY/COLLEGE
GOING
PERSONAL
SALES
RAW MATERIAL
AWARENESS
BRAND
AWARENESS
SUPPLIERS
PAYMENT
AVAILABILITY MAP
EMPLOYEES/WORKING
PROFESSIONAL
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Cost Structure
Key Activity
Important Assumptions
Payment days are averaged at 45. This is an average figure used for planning purposes. Bicycle
manufacturers and some accessories suppliers offer dating programs where shops order product
at the annual trade show in September for delivery in February or March so that new product will
be available to customers at the beginning of the cycling season. Shops are invoiced for payment
due, depending upon the program, somewhere between May and July.
The financial projections presented here are based on the assumption that suppliers will continue
their current invoicing programs with University Cycle Works. We are thankful for the active
support and advocacy of the various sales representatives who deal with us.
Other products are ordered on a monthly basis to replace items sold, such as tires, tubes, aptitude
and cages, ball bearings, drive chains, etc. These are invoiced at net 30. Some special orders are
C.O.D.
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Year 2
Year 3
Sales
RS501,200
RS576,380
RS662,837
RS177,680
RS204,332
RS234,982
RS0
RS0
RS0
RS177,680
RS204,332
RS234,982
Gross Margin
RS323,520
RS372,048
RS427,855
64.55%
64.55%
64.55%
RS123,900
RS135,450
RS162,828
RS24,866
RS27,420
RS30,521
Depreciation
RS12,000
RS13,500
RS15,000
Leased Equipment
RS1,800
RS1,800
RS1,800
Utilities
RS3,600
RS3,600
RS3,780
Insurance
RS4,200
RS4,500
RS4,725
Rent
RS88,000
RS88,000
RS88,000
Payroll Taxes
RS30,975
RS33,863
RS40,707
RS0
RS0
RS0
RS289,341
RS308,132
RS347,361
RS34,179
RS63,916
RS80,494
EBITDA
RS46,179
RS77,416
RS95,494
Interest Expense
RS8,433
RS6,730
RS5,040
Taxes Incurred
RS6,445
RS14,296
RS19,178
RS19,302
RS42,889
RS56,276
3.85%
7.44%
8.49%
Other
Gross Margin %
Expenses
Payroll
Other
Total Operating Expenses
Net Profit
Net Profit/Sales
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This business plan is giving a sustainable profit per year, even giving the
net profit of 3.85% to 8.49 % within first three year, so it is a feasible and
viable model, investor can invest in this model.
AAA
Phase I
First and very important during the Launch all primary activities of retail store , would be taken
care off, as in matter of location, space, design of store, Contract with Vendor, logistics, Website
Development, and all primary requirements. The store will primarily serve as a bicycle retail store,
but with a whole lot of Augmented Activities.
Even the Promotional Part would be kept simple with the main focus on sponsherships, games
events and also online promotions using IMC.
The Duration of the Phase I Action Plan is around One Year. The main objective here is to create
as much awareness as possible for store and its Touchpoints, and also Customer Retention and
Loyalty.
Phase II
In Phase II the plan is to take Store to another level. This will happen with the Launch of the online
and mobile application to make sales easy, then providing the demo. The Mobile App and online
videos demos will add more Value to Customers.
In Phase II we are also increasing our work force and as such Man Power Cost is increasing.
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Promotional Activities are same as that in Phase I with a little addition of Events into the scheme
of things. Some more time in the future store has plans to tie up with cycling sport celebrities and
collaboration with top cycling and accessories companies like Shimano gears, Cycleurope , Accell
Group to handle national and international Delivery. At this moment it is happy with Chandigarh
being the prime Business Location as it is a sport hub, having enormous number of universities and
colleges and near to hilly areas like Uttarakhand, Himachal etc, to make easy in distribution. Store
can also create a more user friendly platform to make it a social media channel and also start up
its own Sports and Training Academy.
References
Philip Kotler- Marketing Management
Business Plan Generation Model
Google
www.entreprenuership.com
www.bplans.com
www.Canvasbm.com
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