Users Manual

Satellite C660/C665/C660D/C665D
Satellite Pro C660/C660D
Series

Table of Contents
Copyright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
FCC information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
EU Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Canadian regulatory information (Canada only) . . . . . . . . . . . . . . . . viii
VCCI Class B Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Video Standard notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Following information is only valid for EU-member States:. . . . . . . . ix
Disposing of the computer and the computer's batteries . . . . . . . . . . x
REACH - Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Following information is only for Turkey: . . . . . . . . . . . . . . . . . . . . . . . x
Optical disc drive safety instructions. . . . . . . . . . . . . . . . . . . . . . . . . . xi
Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Preface
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

General Precautions
Provide adequate ventilation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Creating a computer-friendly environment . . . . . . . . . . . . . . . . . . . xviii
Stress injury . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
Heat injury . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
Pressure or impact damage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix
Mobile phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix
Instruction Manual for Safety and Comfort . . . . . . . . . . . . . . . . . . . . xix
Chapter 1

Getting Started
Equipment checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
System Recovery Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
System Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

Chapter 2
Users Manual

The Grand Tour

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Front with the display closed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Left side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Underside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Front with the display open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Optical disc drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
AC adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Chapter 3

Hardware, Utilities and Options

Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Special features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Utilities and Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Optional devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Bridge media slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Optional accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24

Chapter 4

Operating Basics
Using the Touch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Web Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Using the TOSHIBA Face Recognition . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Using optical disc drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Writing CD/DVDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
TOSHIBA DVD PLAYER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Media care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Sound System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Wireless communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Computer Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
Heat dispersal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25

Chapter 5

The Keyboard
Typewriter keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Function keys: F1 F9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Soft keys: FN key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hot keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Windows special keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Generating ASCII characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 6

5-1
5-2
5-2
5-2
5-4
5-5

Power and Power-Up Modes

Power conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Monitoring of power condition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Password Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Starting the computer by password . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Power-up modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10

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Panel power on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11

System automatic Sleep/Hibernation . . . . . . . . . . . . . . . . . . . . . . . . 6-11
Chapter 7

HW Setup
Accessing HW Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
HW Setup window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Chapter 8

Troubleshooting
Problem solving process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Hardware and system checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
TOSHIBA support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-17

Appendix A

Specifications
Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Appendix B

Display Controller and Video mode

Display controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Video mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Appendix C

Information for Wireless Devices

Wireless LAN Interoperability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bluetooth wireless technology Interoperability . . . . . . . . . . . . . . . .
CAUTION about Wireless Devices . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wireless Devices and your health . . . . . . . . . . . . . . . . . . . . . . . . . . .
Radio Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Device Authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Radio approvals for wireless devices . . . . . . . . . . . . . . . . . . . . . . . .

Appendix D

C-1
C-1
C-2
C-2
C-3
C-8
C-8

AC Power Cord and Connectors

Certification agencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1

Appendix E

Legal Footnotes
Non-applicable Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory (Main System) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hard Disk Drive (HDD) Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Graphics Processor Unit ("GPU") . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Copy Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

E-1
E-1
E-2
E-3
E-3
E-3
E-3
E-4
E-4

Glossary
Index

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Copyright
2010 by TOSHIBA Corporation. All rights reserved. Under the copyright
laws, this manual cannot be reproduced in any form without the prior
written permission of TOSHIBA. No patent liability is assumed, with respect
to the use of the information contained herein.
TOSHIBA Satellite C660/C665/C660D/C665D/Satellite Pro C660/C660D
Series Users Manual
First edition November 2010
Copyright authority for music, movies, computer programs, databases and
other intellectual property covered by copyright laws belongs to the author
or to the copyright owner. Copyrighted material can be reproduced only for
personal use or use within the home. Any other use beyond that stipulated
above (including conversion to digital format, alteration, transfer of copied
material and distribution on a network) without the permission of the
copyright owner is a violation of copyright or author's rights and is subject to
civil damages or criminal action. Please comply with copyright laws in
making any reproduction from this manual.

Disclaimer
This manual has been validated and reviewed for accuracy. The
instructions and descriptions it contains are accurate for the TOSHIBA
Satellite C660/C665/C660D/C665D/Satellite Pro C660/C660D Series
Portable Personal Computer at the time of this manuals production.
However, succeeding computers and manuals are subject to change
without notice. TOSHIBA assumes no liability for damages incurred directly
or indirectly from errors, omissions or discrepancies between the computer
and the manual.

Trademarks
Intel, Intel SpeedStep, Intel Core and Centrino are trademarks or registered
trademarks of Intel Corporation.
AMD, the AMD Arrow logo, AMD Athlon, AMD Turion, PowerPlay, VariBright and combinations thereof are trademarks of Advanced Micro
Devices, Inc.
Windows, Microsoft and Windows logo are registered trademarks of
Microsoft Corporation.
Bluetooth is a trademark owned by its proprietor and used by TOSHIBA
under license.
Photo CD is a trademark of Eastman Kodak Company.
ConfigFree is a trademark of Toshiba Corporation.
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
Secure Digital and SD are trademarks of SD Card Association.
MultiMediaCard and MMC are trademarks of MultiMediaCard Association.
Users Manual

Satellite C660/C665/C660D/C665D/Satellite Pro C660/C660D

Labelflash is a trademark of YAMAHA CORPORATION.

WinDVD is a trademark of the Corel Corporations.
Other trademarks and registered trademarks not listed above may be used
in this manual.

FCC information
FCC notice "Declaration of Conformity Information"
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Only peripherals complying with the FCC class B limits may be attached to
this equipment. Operation with non-compliant peripherals or peripherals
not recommended by TOSHIBA is likely to result in interference to radio
and TV reception. Shielded cables must be used between the external
devices and the computers external monitor port, Universal Serial Bus
(USB 2.0) ports and microphone jack. Changes or modifications made to
this equipment, not expressly approved by TOSHIBA or parties authorized
by TOSHIBA could void the users authority to operate the equipment.

FCC conditions
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.

Contact
Address:

Users Manual

TOSHIBA America Information Systems, Inc.

9740 Irvine Boulevard

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Satellite C660/C665/C660D/C665D/Satellite Pro C660/C660D

Telephone:

Irvine, California 92618-1697

(949) 583-3000

EU Declaration of Conformity
This product is carrying the CE-Mark in accordance with the related
European Directives. Responsible for CE-Marking is TOSHIBA Europe
GmbH, Hammfelddamm 8, 41460 Neuss, Germany. The complete and
official EU Declaration of Conformity can be found on TOSHIBAs web site
http://epps.toshiba-teg.com on the Internet.

CE compliance
This product is labelled with the CE Mark in accordance with the related
European Directives, notably Electromagnetic Compatibility Directive
2004/108/EC for the notebook and the electronic accessories including the
supplied power adaptor, the Radio Equipment and Telecommunications
Terminal Equipment Directive 1999/5/EC in case of implemented
telecommunication accessories and the Low Voltage Directive 2006/95/EC
for the supplied power adaptor. Furthermore the product complies with the
Ecodesign Directive 2009/125/EC (ErP) and its related implementing
measures.
This product and the original options are designed to observe the related
EMC (Electromagnetic Compatibility) and safety standards. However,
TOSHIBA cannot guarantee that this product still observes these EMC
standards if options or cables not produced by TOSHIBA are connected or
implemented. In this case the persons who have connected/implemented
those options/cables have to provide assurance that the system (PC plus
options/cables) still fulfils the required standards. To avoid general EMC
problems, the following guidance should be noted:
Only CE marked options should be connected/implemented
Only best shielded cables should be connected

Working environment
This product was designed to fulfil the EMC (Electromagnetic Compatibility)
requirements to be observed for so-called Residential, commercial and
light industry environments. TOSHIBA do not approve the use of this
product in working environments other than the above mentioned
Residential, commercial and light industry environments.
For example, the following environments are not approved:
Industrial Environments (e.g. environments where a mains voltage of
380 V three-phase is used)
Medical Environments
Automotive Environments
Aircraft Environments
Any consequences resulting from the use of this product in working
environments that are not approved are not the responsibility of TOSHIBA.
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The consequences of the use of this product in non-approved working

environments may be:
Interference with other devices or machines in the near surrounding
area.
Malfunction of, or data loss from, this product caused by disturbances
generated by other devices or machines in the near surrounding area.
Therefore TOSHIBA strongly recommend that the electromagnetic
compatibility of this product should be suitably tested in all non-approved
working environments before use. In the case of automobiles or aircraft, the
manufacturer or airline respectively should be asked for permission before
use of this product.
Furthermore, for general safety reasons, the use of this product in
environments with explosive atmospheres is not permitted.

Canadian regulatory information (Canada only)

This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus as set out in the Radio Interference
Regulation of the Canadian Department of Communications.
Note that Canadian Department of Communications (DOC) regulations
provide, that changes or modifications not expressly approved by
TOSHIBA Corporation could void your authority to operate this equipment.
This Class B digital apparatus meets all requirements of the Canadian
Interference-Causng Equipment Regulations.
Cet appareil numrique de la class B respecte toutes les exgences du
Rglement sur le matriel brouileur du Canada.

VCCI Class B Information

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Video Standard notice

THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND
MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL
AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING
VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO")
AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS
ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A
VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH
VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY
OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT
RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES
AND LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE
HTTP://WWW.MPEGLA.COM.

Following information is only valid for EU-member States:

Disposal of products
The crossed out wheeled dust bin symbol indicates that products must be
collected and disposed of separately from household waste. Integrated
batteries and accumulators can be disposed of with the product. They will
be separated at the recycling centres.
The black bar indicates that the product was placed on the market after
August 13, 2005.
By participating in separate collection of products and batteries, you will
help to assure the proper disposal of products and batteries and thus help
to prevent potential negative consequences for the environment and
human health.
For more detailed information about the collection and recycling
programmes available in your country, please visit our website
(http://eu.computers.toshiba-europe.com) or contact your local city office or
the shop where you purchased the product.

Disposal of batteries and/or accumulators

The crossed out wheeled dust bin symbol indicates that batteries and/or
accumulators must be collected and disposed of separately from
household waste.
If the battery or accumulator contains more than the specified values of
lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery
Directive (2006/66/EC), then the chemical symbols for lead (Pb), mercury
(Hg) and/or cadmium (Cd) will appear below the crossed out wheeled dust
bin symbol.
By participating in separate collection of batteries, you will help to assure
the proper disposal of products and batteries and thus help to prevent
potential negative consequences for the environment and human health.
For more detailed information about the collection and recycling
programmes available in your country, please visit our website
(http://eu.computers.toshiba-europe.com) or contact your local city office or
the shop where you purchased the product.
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These symbols may not stick depending on the country and region where
you purchased.

Disposing of the computer and the computer's batteries

Discard this computer in accordance with applicable laws and
regulations. For further information, contact your local government.
This computer contains rechargeable batteries. After repeated use, the
batteries will finally lose their ability to hold a charge and you will need
to replace them. Under certain applicable laws and regulation, it may be
illegal to dispose of old batteries by placing them in the trash.
Please be kind to our shared environment. Check with your local
government authority for details regarding where to recycle old batteries
or how to dispose of them properly.

REACH - Compliance Statement

The new European Union (EU) chemical regulation, REACH (Registration,
Evaluation, Authorization and Restriction of Chemicals), entered into force
on 1 June 2007. Toshiba will meet all REACH requirements and is
committed to provide our customers with information about the chemical
substances in our products according to REACH regulation.
Please consult the following website
www.toshiba-europe.com/computers/info/reach for information about the
presence in our articles of substances included on the candidate list
according to article 59(1) of Regulation (EC) No 1907/2006 (REACH) in a
concentration above 0.1 % weight by weight.

Following information is only for Turkey:

Compliant with EEE Regulations: Toshiba meets all requirements of
Turkish regulation 26891 Restriction of the use of certain hazardous
substances in electrical and electronic equipment.
The number of possible pixel failures of your display is defined
according to ISO 13406-2 standards. If the number of pixel failures is
less than this standard, they will not be counted as defect or failure.
Battery is a consumption product, since the battery time depends on the
usage of your computer. If the battery can not be charged at all, then it
is a defect or failure. The changes in battery time is not a defect or
failure.

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Optical disc drive safety instructions

Be sure to check the precautions at the end of this section.

The DVD Super Multi drive model employs a laser system. To ensure
proper use of this product, please read this instruction manual carefully
and retain for future reference. Should the unit ever require
maintenance, contact an authorized service location.
Use of controls, adjustments or the performance of procedures other
than those specified may result in hazardous radiation exposure.
To prevent direct exposure to the laser beam, do not try to open the
enclosure.

Panasonic System Networks

DVD Super Multi UJ890

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Satellite C660/C665/C660D/C665D/Satellite Pro C660/C660D

HITACHI-LG Data Storage, Inc.

DVD Super Multi GT30N/GT30F

Hitachi-LG Data Storage, Inc.

22-23,KAIGAN 3-CHOME,
MINATO-KU,TOKYO,108-0022
JAPAN

TOSHIBA SAMSUNG STORAGE TECHNOLOGY

DVD Super Multi TS-L633C/TS-L633Y

TOSHIBA SAMSUNG STORAGE

TECHNOLOGY KOREA
CORPORATION 416, MEATAN-3
DONG, YEONGTONG-GU, SUWON
CITY, GYEONGGI, 443-742, KOREA

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Satellite C660/C665/C660D/C665D/Satellite Pro C660/C660D

Precautions
CAUTION: This appliance contains a
laser system and is classified as a
CLASS 1 LASER PRODUCT. To use
this model properly, read the instruction
manual carefully and keep this manual
for your future reference. In case of any
trouble with this model, please contact
your nearest AUTHORIZED service
station. To prevent direct exposure to the
laser beam, do not try to open the
enclosure.

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Preface
Congratulations on your purchase of the Satellite
C660/C665/C660D/C665D/Satellite Pro C660/C660D series computer.
This powerful notebook computer provides excellent expansion capability,
includes multimedia functionality, and is designed to provide years of
reliable, high-performance computing.
This manual tells how to set up and begin using your Satellite
C660/C665/C660D/C665D/Satellite Pro C660/C660D computer. It also
provides detailed information on configuring your computer, basic
operations and care, using optional devices and troubleshooting.
If you are a new user of computers or if youre new to portable computing,
first read over the Chapter 1, Getting Started and Chapter 3, Hardware,
Utilities and Options chapters to familiarize yourself with the computers
features, components and accessory devices. Then read Chapter 1,
Getting Started for step-by-step instructions on setting up your computer.
If you are an experienced computer user, please continue reading the
preface to learn how this manual is organized, then become acquainted
with this manual by browsing through its pages. Be sure to read the Special
features section in Chapter 3, Hardware, Utilities and Options to learn
about features that are uncommon or unique to this computer, as well as
the section on Chapter 7, HW Setup, to understand how to setup and
configure these features.
Read Chapter 3, Hardware, Utilities and Options if connecting optional
products or external devices.

Conventions
This manual uses the following formats to describe, identify, and highlight
terms and operating procedures.

Abbreviations
On first appearance, and whenever necessary for clarity, abbreviations are
enclosed in parentheses following their definition. For example: Read Only
Memory (ROM). Acronyms are also defined in the Glossary.

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Icons
Icons identify ports, dials, and other parts of your computer. The indicator
panel also uses icons to identify the components it is providing information
on.

Keys
The keyboard keys are used in the text to describe many computer
operations. A distinctive typeface identifies the key top symbols as they
appear on the keyboard. For example, ENTER identifies the ENTER key.

Key operation
Some operations require you to simultaneously use two or more keys. We
identify such operations by the key top symbols separated by a plus sign
(+). For example, CTRL + C means you must hold down CTRL and at the
same time press C. If three keys are used, hold down the first two and at
the same time press the third.
ABC

When procedures require an action such as

clicking an icon or entering text, the icon's name
or the text you are to type in is represented in the
typeface you see to the left.

Display

ABC

Names of windows or icons or text generated by

the computer that appear on its display screen
are presented in the type face you see to the left.

Messages
Messages are used in this manual to bring important information to your
attention. Each type of message is identified as shown below.
Indicates a potentially hazardous situation, which could result in death or
serious injury, if you do not follow instructions.
Pay attention! A caution informs you that improper use of equipment or
failure to follow instructions may cause data loss or damage your
equipment.
Please read. A note is a hint or advice that helps you make best use of
your equipment.

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Terminology
This term is defined in this document as follows:

Users Manual

Start

The word "Start" refers to the "

Windows 7.

" button in

HDD or Hard disk

drive

Some models are equipped with a "Solid State

Drive (SSD)" instead of a hard disk drive.
In this manual, the word "HDD" or "Hard disk
drive" also refers to the SSD unless otherwise
stated.

xvi

General Precautions
TOSHIBA computers are designed to optimize safety, minimize strain and
withstand the rigors of portability. However, certain precautions should be
observed to further reduce the risk of personal injury or damage to the
computer.
Be certain to read the general precautions below and to note the cautions
included in the text of the manual.

Provide adequate ventilation

Always make sure your computer and AC adaptor have adequate
ventilation and are protected from overheating when the power is
turned on or when an AC adaptor is connected to a power outlet (even if
your computer is in Sleep Mode). In this condition, observe the
following:
Never cover your computer or AC adaptor with any object.
Never place your computer or AC adaptor near a heat source, such
as anelectric blanket or heater.
Never cover or block the air vents including those located at the
base of the computer.
Always operate your computer on a hard flat surface. Using your
computer on a carpet or other soft material can block the vents.
Always provide sufficient space around the computer.
Overheating your computer or AC adaptor could cause system failure,
computer or AC adaptor damage or a fire, possibly resulting in serious
injury.

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Creating a computer-friendly environment

Place the computer on a flat surface that is large enough for the computer
and any other items you are using, such as a printer.
Leave enough space around the computer and other equipment to provide
adequate ventilation. Otherwise, they may overheat.
To keep your computer in prime operating condition, protect your work area
from:
Dust, moisture, and direct sunlight.
Equipment that generates a strong electromagnetic field, such as
stereo speakers (other than speakers that are connected to the
computer) or speakerphones.
Rapid changes in temperature or humidity and sources of temperature
change such as air conditioner vents or heaters.
Extreme heat, cold, or humidity.
Liquids and corrosive chemicals.

Stress injury
Carefully read the Instruction Manual for Safety and Comfort. It contains
information on the prevention of stress injuries to your hands and wrists
that can be caused by extensive keyboard use. Instruction Manual for
Safety and Comfort also includes information on work space design,
posture and lighting that can help reduce physical stress.

Heat injury
Avoid prolonged physical contact with the computer. If the computer is
used for long periods, its surface can become very warm. While the
temperature will not feel hot to the touch, if you maintain physical
contact with the computer for a long time, for example if you rest the
computer on your lap or if you keep your hands on the palm rest, your
skin might suffer a low-heat injury.
If the computer has been used for a long time, avoid direct contact with
the metal plate supporting the various interface ports as this can
become hot.
The surface of the AC adaptor can become hot when in use but this
condition does not indicate a malfunction. If you need to transport the
AC adaptor, you should disconnect it and let it cool before moving it.
Do not lay the AC adaptor on a material that is sensitive to heat as the
material could become damaged.

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Pressure or impact damage

Do not apply heavy pressure to the computer or subject it to any form of
strong impact as this can damage the computer's components or otherwise
cause it to malfunction.

Mobile phones
Please be aware that the use of mobile phones can interfere with the audio
system. The operation of the computer will not be impaired in any way, but
it is recommended that a minimum distance of 30cm is maintained between
the computer and a mobile phone that is in use.

Instruction Manual for Safety and Comfort

All important information on the safe and proper use of this computer is
described in the enclosed Instruction Manual for Safety and Comfort. Be
sure to read it before using the computer.

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Chapter 1
Getting Started
This chapter provides an equipment checklist, and basic information to start
using your computer.
Some of the features described in this manual may not function properly if
you use an operating system that was not pre-installed by TOSHIBA.

Equipment checklist
Carefully unpack your computer, taking care to save the box and packaging
materials for future use.

Hardware
Check to make sure you have all the following items:
Satellite C660/C665/C660D/C665D/Satellite Pro C660/C660D Series
Portable Personal Computer
AC adaptor and power cord (2-pin plug or 3-pin plug)
Battery pack (installed in the computer)

Documentation
Satellite C660/C665/C660D/C665D/Satellite Pro C660/C660D
Series User Information Guide
Instruction Manual for Safety and Comfort
If any of the items are missing or damaged, contact your dealer
immediately.

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Getting Started

Software
The following Windows operating system and utility software are preinstalled.
Windows 7
Windows XP (for Satellite Pro series)
TOSHIBA Value Added Package
TOSHIBA Recovery Media Creator
TOSHIBA DVD PLAYER (Is preinstalled with some models)
Corel Label@Once (Is preinstalled with some models.)
TOSHIBA Assist
TOSHIBA ConfigFree
TOSHIBA Disc Creator
TOSHIBA Face Recognition (Is preinstalled with some models)
TOSHIBA Bulletin Board
TOSHIBA ReelTime
TOSHIBA Speech System (Is preinstalled with some models.)
TOSHIBA Media Controller
Online Manual
Satellite C660/C665/C660D/C665D/Satellite Pro C660/C660D
Series User's Manual (This manual)
You may not have all the softwares listed above depending on the
model you purchased.

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Getting Started

Getting Started
All users should be sure to read the section Starting up for the first time.
Be sure to read the enclosed Instruction Manual for Safety and Comfort
for information on the safe and proper use of this computer. It is
intended to help you be more comfortable and productive while using a
notebook computer. By following the recommendations in it you may
reduce your chance of developing a painful or disabling injury to your
hand, arms, shoulders or neck.
This section provides basic information to start using your computer. It
covers the following topics:
Connecting the AC adaptor
Opening the display
Turning on the power
Starting up for the first time
Turning off the power
Restarting the computer
System Recovery Options
Creating Recovery Media
Restoring the pre-installed software from the Recovery hard disk drive
Restoring the pre-installed software from your created Recovery Media
Use a virus-check program and make sure it is updated regularly.
Never format storage media without checking its content - formatting
destroys all stored data.
It is a good idea to periodically back up the internal hard disk drive or
other main storage device to external media. General storage media is
not durable or stable over long periods of time and under certain
conditions may result in data loss.
Before you install a device or application, save any data in memory to
the hard disk drive or other storage media. Failure to do so may result
in the loss of data.

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Getting Started

Connecting the AC adaptor

Attach the AC adaptor when you need to charge the battery or you want to
operate from AC power. It is also the fastest way to get started, because
the battery pack will need to be charged before you can operate from
battery power.
The AC adaptor can be connected to any power source supplying from 100
to 240 volts and 50 or 60 hertz. For details on using the AC adaptor to
charge the battery pack, refer to Chapter 6, Power and Power-Up Modes.
Always use the TOSHIBA AC adaptor that was included with your
computer, or use AC adaptors specified by TOSHIBA to avoid any risk
of fire or other damage to the computer. Use of an incompatible AC
adaptor could cause fire or damage to the computer possibly resulting
in serious injury. TOSHIBA assumes no liability for any damage caused
by use of an incompatible adaptor.
Never plug the AC adaptor into a power source that does not
correspond to both the voltage and the frequency specified on the
regulatory label of the unit. Failure to do so could result in a fire or
electric shock, possibly resulting in serious injury.
Always use or purchase power cables that comply with the legal
voltage and frequency specifications and requirements in the country of
use. Failure to do so could result in a fire or electric shock, possibly
resulting in serious injury.
The supplied power cord conforms to safety rules and regulations in
the region the product is bought and should not be used outside this
region. For use in other regions, please buy power cords that conform
to safety rules and regulations in the particular region.
Do not use a 3-pin to 2-pin conversion plug.
When you connect the AC adaptor to the computer, always follow the
steps in the exact order as described in the Users Manual. Connecting
the power cable to a live electrical outlet should be the last step
otherwise the adaptor DC output plug could hold an electrical charge
and cause an electrical shock or minor bodily injury when touched. As
a general safety precaution, avoid touching any metal parts.
Never place your computer or AC adaptor on a wooden surface,
furniture, or any other surface that could be marred by exposure to heat
since the computer base and AC adaptor's surface increase in
temperature during normal use.
Always place your computer or AC adaptor on a flat and hard surface
that is resistant to heat damage.
Refer to the enclosed Instruction Manual for Safety and Comfort for
detailed precautions and handling instructions.

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Getting Started

1. Connect the power cord to the AC adaptor.

Figure 1-1 Connecting the power cord to the AC adaptor (2-pin plug)

Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug)

Either a 2-pin or 3-pin adaptor/cord will be included with the computer

depending on the model.
2. Connect the AC adaptors DC output plug to the DC IN 19V jack on the
right of the computer.

1
2

1. DC IN 19V jack

2. DC output plug

Figure 1-3 Connecting the DC output plug to the computer

3. Plug the power cord into a live wall outlet - the DC IN/Battery indicator
on the front of the computer should glow.

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Getting Started

Opening the display

The display panel can be opened to a wide range of angles for optimal
viewing.
While holding down the palm rest with one hand so that the main body of
the computer is not raised, slowly lift the display panel - this will allow the
angle of the display panel to be adjusted to provide optimum clarity.

1. Display panel
Figure 1-4 Opening the display panel

Use reasonable care when opening and closing the display panel. Opening
it vigorously or slamming it shut could damage the computer.
Be careful not to open the display panel too far as this could put stress
on the display panels hinges and cause damage.
Do not press or push on the display panel.
Do not lift the computer by the display panel.
Do not close the display panel with pens or any other objects left in
between the display panel and the keyboard.
When opening or closing the display panel, place one hand on the
palm rest to hold the computer in place and use the other hand to
slowly open or close the display panel (Do not use excessive force
when opening or closing the display panel).

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Getting Started

Turning on the power

This section describes how to turn on the power - the Power indicator will
then indicate the status. Please refer to the Monitoring of power condition
section in Chapter 6, Power and Power-Up Modes for more information.
After you turn on the power for the first time, do not turn it off until you
have set up the operating system. Please refer to the section Starting
up for the first time for more information.
Volume cannot be adjusted during Windows Setup.
1. Open the display panel.
2. Press and hold the computer's power button for two or three seconds.

1. Power button
Figure 1-5 Turning on the power

Starting up for the first time

The Windows 7 Startup Screen will be the first screen displayed when you
turn on the power. Follow the on-screen instructions on each screen in
order to properly install the operating system.
When it is displayed, be sure to read the Software License Terms
carefully.

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Getting Started

Turning off the power

The power can be turned off in one of three modes, either Shut Down
Mode, Hibernation Mode or Sleep Mode.

Shut Down Mode

When you turn off the power in Shut Down Mode no data will be saved and
the computer will boot to the operating system's main screen the next time
it is turned on.
1. If you have entered data, either save it to the hard disk drive or to other
storage media.
2. Make sure all disk/disc activity has stopped before removing the
CD/DVD or floppy diskette.
Never turn off the power while an application is running. Doing so could
cause loss of data.
Never turn off the power, disconnect an external storage device or
remove storage media during data read/write. Doing so can cause data
loss.
3. Click Start.
4. Click the Shut down button (

).

5. Turn off any peripheral devices connected to your computer.

Do not turn the computer or peripheral devices back on immediately - wait
a short period to avoid any potential damage.

Sleep Mode
If you have to interrupt your work, you are able to turn off the power without
exiting from your software by placing the computer into Sleep Mode. In this
mode data is maintained in the computer's main memory so that when you
turn on the power again, you can continue working right where you left off.
When you have to turn off your computer aboard an aircraft or in places
where electronic devices are regulated or controlled, always completely
shut down the computer. This includes turning off any wireless
communication functionalities or devices, and cancelling settings that
reactivate the computer automatically, such as a timer recording function.
Failure to completely shut down the computer in this way could allow the
operating system to reactivate and run pre-programmed tasks or preserve
unsaved data, which could interfere with aviation or other systems,
possibly causing serious injury.

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Before entering Sleep Mode, be sure to save your data.

Do not install or remove a memory module while the computer is in
Sleep Mode. The computer or the memory module could be damaged.
Do not remove the battery pack while the computer is in Sleep Mode
(unless the computer is connected to an AC power source). Data in
memory could be lost.
When the AC adaptor is connected, the computer will go into Sleep
Mode according to the settings in the Power Options (to access it, click
Start -> Control Panel -> System and Security -> Power Options).
To restore the operation of the computer from Sleep Mode, press and
hold the power button or any key on the keyboard for a short amount of
time. Please note that keyboard keys can only be used if the Wake-up
on Keyboard option is enabled within the HW Setup utility.
If the computer enters Sleep Mode while a network application is
active, the application might not be restored when the computer is next
turned on and the system returns from Sleep Mode.
To prevent the computer from automatically entering Sleep Mode,
disable Sleep Mode within the Power Options (to access it, click Start
-> Control Panel -> System and Security -> Power Options).
To use the Hybrid Sleep function, configure it in the Power Options.

Benefits of Sleep Mode

The Sleep Mode feature provides the following benefits:
Restores the previous working environment more rapidly than does the
Hibernation Mode feature.
Saves power by shutting down the system when the computer receives
no input or hardware access for the time period set by the System
Sleep Mode feature.
Allows the use of the panel power off feature.

Executing Sleep Mode

You can also enable Sleep Mode by pressing FN + F3 - please refer to
Chapter 5, The Keyboard, for further details.
You can enter Sleep Mode in one of the following ways:
Click Start, point to the arrow icon (
) and then select
Sleep from the menu.
Close the display panel. Please note that this feature must be enabled
within the Power Options (to access it, click Start -> Control Panel ->
System and Security -> Power Options).
Press the power button. Please note that this feature must be enabled
within the Power Options (to access it, click Start -> Control Panel ->
System and Security -> Power Options).

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Getting Started

When you turn the power back on, you can continue where you left when
you shut down the computer.
When the computer is in Sleep Mode, the power indicator will blink
green.
If you are operating the computer on battery power, you can lengthen
the overall operating time by turning it off into Hibernation Mode - Sleep
Mode will consume more power while the computer is off.

Sleep Mode limitations

Sleep Mode will not function under the following conditions:
Power is turned back on immediately after shutting down.
Memory circuits are exposed to static electricity or electrical noise.

Hibernation Mode
The Hibernation Mode feature saves the contents of memory to the hard
disk drive when the computer is turned off so that, the next time it is turned
on, the previous state is restored. Please note that the Hibernation Mode
feature does not save the status of any peripheral devices connected to the
computer.
Save your data. While entering Hibernation Mode, the computer saves
the contents of memory to the hard disk drive. However, for safety
sake, it is best to save your data manually.
Data will be lost if you remove the battery or disconnect the AC adaptor
before the save is completed.
Do not install or remove a memory module while the computer is in
Hibernation Mode. Data will be lost.

Benefits of Hibernation Mode

The Hibernation Mode feature provides the following benefits:
Saves data to the hard disk drive when the computer automatically
shuts down because of a low battery condition.
You can return to your previous working environment immediately when
you turn on the computer.
Saves power by shutting down the system when the computer receives
no input or hardware access for the time period set by the System
Hibernate feature.
Allows the use of the panel power off feature.

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Starting Hibernation Mode

You can also enable Hibernation Mode by pressing FN + F4 - please refer
to Chapter 5, The Keyboard, for further details.
To enter Hibernation Mode, follow the steps below.
1. Click Start.
2. Point to the arrow icon (
from the menu.

) and then select Hibernate

Automatic Hibernation Mode

The computer can be configured to enter Hibernation Mode automatically
when you press the power button or close the lid. In order to define these
settings, you can follow the steps as described below:
1. Click Start and click the Control Panel.
2. Click System and Security and click Power Options.
3. Click Choose what the power button does or Choose what closing
the lid does.
4. Enable the desired Hibernation Mode settings for When I press the
power button and When I close the lid.
5. Click the Save changes button.

Data save in Hibernation Mode

When you turn off the power in Hibernation Mode, the computer will take a
moment to save the current data in memory to the hard disk drive.
After you turn off the computer, and the content of memory has been saved
to the hard disk drive, turn off the power to any peripheral devices.
Do not turn the computer or devices back on immediately. Wait a moment
to let all capacitors fully discharge.

Restarting the computer

Certain conditions require that you reset the computer, for example if:
You change certain computer settings.
An error occurs and the computer does not respond to your keyboard
commands.
If you need to restart the computer, there are three ways this can be
achieved:
Click Start, point to the arrow icon (
) and then select
Restart from the menu.
Press CTRL, ALT and DEL simultaneously (once) to display the menu
window, then select Restart from the Shut down options.
Press the power button and hold it down for five seconds. Once the
computer has turned itself off, wait between ten and fifteen seconds
before turning the power on again by pressing the power button.
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Getting Started

System Recovery Options

There is a hidden partition allocated on the hard disk drive for the System
Recovery Options.
This partition stores files which can be used to repair the system in the
event of a problem.
The System Recovery Options feature will be unusable if this partition is
deleted.

System Recovery Options

The System Recovery Options feature is installed on the hard disk when
shipped from the factory. The System Recovery Options menu includes
tools to repair startup problems, run diagnostics or restore the system.
See the Windows Help and Support content for more information about
Startup Repair.
The System Recovery Options can also be run manually to repair
problems.
The procedure is as follows. Follow the instructions shown on the onscreen menu.
1. Turn off the computer.
2. While holding the F8 key, turn on the computer.
3. The Advanced Boot Options menu will be displayed.
Use the arrow keys to select Repair Your Computer and press
ENTER.
4. Follow the on-screen instructions.
Check your Windows manual for more information on backing up your
system (including the system image backup feature).

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Getting Started

System Recovery
This section describes the creation of Recovery Media and their use.

Creating Recovery Media

This section describes how to create Recovery Media.
Be sure to connect the AC adaptor when you create Recovery Media.
Be sure to close all other software programs except the Recovery
Media Creator.
Do not run software such as screen savers which can put a heavy load
on the CPU.
Operate the computer at full power.
Do not use power-saving features.
Do not write to the media when the virus check software is running.
Wait for it to finish, then disable virus detection programs including any
software that checks files automatically in the background.
Do not use utilities, including those intended to enhance hard disk drive
access speed. They may cause unstable operation and damage data.
Do not shut down/log off or Sleep/Hibernate while writing or rewriting
the media.
Set the computer on a level surface and avoid places subjected to
vibrations such as airplanes, trains, or cars.
Do not use on an unstable surface such as a stand.
A recovery image of the software on your computer is stored on the hard
disk drive, and can be copied to either DVD or USB Flash Memory by using
the following steps:
1. Select either blank DVD or USB Flash Memory.
The application will allow you to choose from a variety of different media
onto which the recovery image can be copied including DVD-R, DVD-R
DL, DVD-RW, DVD+R, DVD+R DL, DVD+RW and USB Flash Memory.
Please note that some of the above media may not be compatible with
the optical disc drive installed into your computer. You should therefore
verify the optical disc drive supports the blank media you have chosen
before proceeding.
USB Flash Memory will be formatted and all the data in the USB Flash
Memory will be lost when proceeding.
2. Turn on your computer and allow it to load the Windows 7 operating
system from the hard disk drive as normal.
3. Insert the media into the computer.
Insert the first blank disc into the optical disc drive tray, or
Insert the USB Flash Memory into one available USB port
4. Double click the Recovery Media Creator icon on the Windows 7
desktop, or select the application from Start Menu.
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5. After Recovery Media Creator starts, select the type of media and the
title you wish to copy, and then click the Create button.

Restoring the pre-installed software from the Recovery hard disk

drive
A portion of the total hard disk drive space is configured as a hidden
recovery partition. This partition stores files which can be used to restore
pre-installed software in the event of a problem.
If you subsequently set up your hard disk drive again, do not change,
delete or add partitions in a manner other than specified in the manual,
otherwise you may find that space for the required software is not available.
In addition, if you use a third-party partitioning program to reconfigure the
partitions on your hard disk drive, you may find that it becomes impossible
to setup your computer.
When the sound mute feature has been activated by pressing the FN +
ESC key, be sure to disable this to allow sounds to be heard before starting
the restore process. Please refer to Chapter 5, The Keyboard, for further
details.
You can not use System Recovery Options if restoring the pre-installed
software without System Recovery Options.
When you reinstall the Windows operating system, the hard disk will be
reformatted and all data will be lost.
1. Turn off your computer.
2. While holding down 0 (zero) key on the keyboard, turn on your
computer.
3. A menu will be displayed from which you should follow the on-screen
instructions.

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Restoring the pre-installed software from your created Recovery

Media
If the pre-installed files are damaged, you are able to either use the
Recovery Media you have created or the hard disk drive recovery process
to restore the computer to the state it was in when you originally received it.
To perform this restoration, follow the steps below:
When the sound mute feature has been activated by pressing the FN +
ESC key, be sure to disable this to allow sounds to be heard before starting
the restore process. Please refer to Chapter 5, The Keyboard, for further
details.
You can not use System Recovery Options if restoring the pre-installed
software without System Recovery Options.
When you reinstall the Windows operating system, the hard disk will be
reformatted and all data will be lost.
1. Load the Recovery Media into the computer and turn off the computer's
power.
2. While holding down F12 key on the keyboard, turn on your computer when the TOSHIBA Leading Innovation >>> logo screen
appears, release the F12 key.
3. Use the up and down cursor key to select the appropriate option from
the menu according to your actual recovery media. Please refer to the
Boot Priority section in Chapter 7, HW Setup for further information.
4. A menu will be displayed from which you should follow the on-screen
instructions.
When drivers/utilities are installed, you can setup the respective
drivers/utilities from the following place. To open the setup files, Click Start
-> All Programs -> TOSHIBA -> Applications and Drivers.

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Chapter 2
The Grand Tour
This chapter identifies the various components of the computer - it is
recommended that you become familiar with each before you operate the
computer.

Legal Footnote (Non-applicable Icons)

For more information regarding Non-applicable Icons, please refer to the
Legal Footnotes section in Appendix E.
Please handle your computer carefully to avoid scratching or damaging the
surface.

Front with the display closed

The following figure shows the computers front with its display panel in the
closed position.

1. System indicators

2. Bridge media slot

Figure 2-1 Front of the computer with display panel closed

System indicators

Users Manual

These LED indicators allow you to monitor the

status of various computer functions and are
described in more detail within the System
indicators section.

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The Grand Tour

Bridge media slot

This slot lets you insert an

SD/SDHC/SDXC memory card,
miniSD/microSD Card, and
MultiMediaCard. Refer to the Optional devices
section in Chapter 3, Hardware, Utilities and
Options.

Keep foreign metal objects, such as screws, staples and paper clips, out of
the Bridge media slot. Foreign metal objects can create a short circuit,
which can cause damage and fire, possibly resulting in serious injury.

Left side
The following figure shows the computers left side.

1. Cooling vents
2. External monitor port
3. LAN jack

5 6

4. Universal Serial Bus (USB 2.0) ports

5. Microphone jack
6. Headphone jack

Figure 2-2 The left side of the computer

Cooling vents

The cooling vents help keep the processor from

overheating.

Do not block the cooling vents. Keep foreign metal objects, such as
screws, staples and paper clips, out of the cooling vents. Foreign metal
objects can create a short circuit, which can cause damage and fire,
possibly resulting in serious injury.

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The Grand Tour

External monitor
port

This port provides 15-pin, analog VGA port.

This port allows you to connect an external
monitor to the computer.

LAN jack

This jack lets you connect to a LAN. The adaptor

has built-in support for Ethernet LAN (10
megabits per second, 10BASE-T), Fast Ethernet
LAN (100 megabits per second, 100BASE-TX).
Some models are equipped with a Gigabit
Ethernet LAN (1000 megabits per second,
1000BASE-T). Refer to Chapter 4, Operating
Basics, for details.

Do not connect any cable other than a LAN cable to the LAN jack. It
could cause damage or malfunction.
Do not connect the LAN cable to a power supply. It could cause
damage or malfunction.
Universal Serial Bus
(USB 2.0) ports

Two Universal Serial Bus ports, which comply to

the USB 2.0 standard, are provided on the left
hand side of the computer.

Keep foreign metal objects, such as screws, staples and paper clips, out of
the USB connectors. Foreign metal objects can create a short circuit,
which can cause damage and fire, possibly resulting in serious injury.
Please note that it is not possible to confirm the operation of all functions of
all USB devices that are available. In view of this it may be noted that some
functions associated with a specific device might not operate properly.

Users Manual

Microphone jack

A 3.5 mm mini microphone jack enables

connection of a three-conductor mini jack for
monaural microphone input.

Headphone jack

A 3.5 mm mini headphone jack enables

connection of stereo headphones.

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Right side
The following figure shows the computers right side.

1. Optical disc drive

2. DC IN 19V jack

3. Security lock slot

Figure 2-3 The right side of the computer

Optical disc drive

The computer is configured with a DVD Super

Multi drive.

DC IN 19V jack

The AC adaptor connects to this jack in order to

power the computer and charge its internal
batteries. Please note that you should only use
the model of AC adaptor supplied with the
computer at the time of purchase - using the
wrong AC adaptor can cause damage to the
computer.

Security lock slot

A security cable can be attached to this slot and

then connected to a desk or other large object in
order to deter theft of the computer.

Back
The following figure shows the computers back.

Figure 2-4 The back of the computer

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The Grand Tour

Underside
The following figure shows the underside of the computer. You should
ensure that the display is closed before the computer is turned over to
avoid causing any damage.
1

1. Battery lock
2. Battery pack
3. Battery release latch

4. Memory module slot

5. Cooling vents

Figure 2-5 The underside of the computer

Users Manual

Battery lock

Slide the battery lock to release the battery pack

ready for removal.

Battery pack

The battery pack provides power to the computer

when the AC adaptor is not connected. For more
detailed information on the use and operation of
the battery pack please refer to Chapter 6, Power
and Power-Up Modes.

Battery release latch

Slide and hold this latch into its "Unlock" position

in order to release the battery pack for removal.
For more detailed information on removing the
battery pack please refer to Chapter 6, Power
and Power-Up Modes.

Memory module slot

The memory module slot allows for the

installation, replacement and removal of
additional memory module.
Refer to the Additional memory module section in
Chapter 3, Hardware, Utilities and Options.

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The Grand Tour

Front with the display open

This section shows the computer with the display panel open. In order to
open the display, lift the display panel up and position it at a comfortable
viewing angle for you.

1
3 2

5
7
8

6
7

10

8
11

Figure 2-6 The front of the computer with the display panel open
1. Web Camera*
2. Web Camera LED*
3. Microphone*
4. Wireless LAN antennas (not shown)*
5. Display screen
6. Power button

7. Display hinges
8. Stereo speakers
9. Keyboard
10. Touch Pad
11. Touch Pad control buttons

* Provided with some models.

Product appearance depends on the model you purchased.

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The Grand Tour

Users Manual

Web Camera

Web Camera is a device that allows you to

record video or take photographs with your
computer. You can use it for video chatting or
video conferences using a communication tool
such as Windows Live Messenger. TOSHIBA
Web Camera Application will help you to add
various video effects to your video or photograph.
Enables the transmission of video and use of
video chat via the internet using specialized
applications.
Some models are equipped with a Web Camera.
Please refer to the Web Camera section in
Chapter 4, Operating Basics.

Web Camera LED

The Web Camera LED glows when the Web

Camera is operating.

Microphone

A built-in microphone allows you to import and

record sounds for your application - please refer
to the Sound System section in Chapter 4,
Operating Basics for more information.
Some models are equipped with a built-in
microphone.

Wireless LAN
antennas

Some computers in this series are equipped with

the Wireless LAN antennas.

Display screen

Please be aware that, when the computer is

operating on the AC adaptor, the image
displayed on the internal screen will be
somewhat brighter than when it operates on
battery power. This difference in brightness
levels is intended to save power when operating
on batteries. For more information on the
computer's display, please refer to the Display
Controller and Video mode section in Appendix
B.

Power button

Press this button to turn the computer's power on

and off.

Display hinges

The display hinges allow the display panel to be

position at a variety of easy-to-view angles.

Stereo speakers

The speakers emit sound generated by your

software as well as audio alarms, such as low
battery condition, generated by the system.

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The Grand Tour

Keyboard

The internal keyboard provides dedicated

numeric keys, dedicated cursor control keys, and
and
Keys. Refer to Chapter 5, The
Keyboard, for details.

Touch Pad

The Touch Pad located in the palm rest is used to

control the movement of the on-screen pointer.
For more information, please refer to the Using
the Touch Pad section in Chapter 4, Operating
Basics.

Touch Pad control

buttons

The control buttons located below the Touch Pad

allow you to select menu items or manipulate text
and graphics as designated by the on-screen
pointer.

Indicators
This section explains indicator functions.

System indicators
LED system indicators next to their respective icons, glow when specific
computer operations are in progress.

Figure 2-7 System indicators

Users Manual

DC IN/Battery

The DC IN/Battery indicator shows the condition

of the DC IN and the battery's charge - green
indicates the battery is fully charged while the
power is being correctly supplied from the AC
power adaptor. Please refer to Chapter 6, Power
and Power-Up Modes for more information on
this feature.

Power

The Power indicator normally glows green when

the computer is turned on. However, if you turn
the computer off into Sleep Mode, this indicator
will flash green - approximately two seconds on,
two seconds off - both while the system is
shutting down and while it remains turned off.

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The Grand Tour

Keyboard indicators
The following figures show the positions of the CAPS LOCK indicator and
the NUM LOCK indicator which show the following conditions:
When the CAPS LOCK indicator glows, the keyboard will produce
capitals when any letter is typed.
When the NUM LOCK indicator glows, the ten key allows you to enter
numbers.
2

1. CAPS LOCK indicator

2. NUM LOCK indicator

Figure 2-8 Keypad indicators

Users Manual

CAPS LOCK

This indicator glows green when letter keys are

locked into their uppercase format.

NUM LOCK

When the NUM LOCK indicator glows, you can

use the number keys on the keyboard for number
entry.

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The Grand Tour

Optical disc drives

The computer is installed with a DVD Super Multi drive. A Serial ATA
interface controller is used for optical disc operation. When the computer is
accessing a optical disc, an indicator on the drive glows.
For information on loading and unloading discs refer to the Using optical
disc drives section in Chapter 4, Operating Basics.

Region codes for DVD drives and media

DVD Super Multi drives and their associated media are manufactured
according to the specifications of six marketing regions. When you
purchase DVD-Video, make sure it matches your drive, otherwise it will not
play properly.
Code

Region

Canada, United States

Japan, Europe, South Africa, Middle East

Southeast Asia, East Asia

Australia, New Zealand, Pacific Islands, Central

America, South America, Caribbean

Russia, Indian Subcontinent, Africa, North Korea,

Mongolia

China

Writable discs
This section describes the types of writable CD/DVD discs. Check the
specifications of your drive to see the types of discs it can write. Use
TOSHIBA Disc Creator to write compact discs. Refer to Chapter 4,
Operating Basics.

CDs
CD-R discs can be written only once. The recorded data cannot be
erased or changed.
CD-RW discs including multi speed CD-RW discs, high-speed CD-RW
discs and ultra-speed CD-RW discs can be recorded more than once.

DVDs
DVD-R, DVD+R, DVD-R (Dual Layer) and DVD+R (Double Layer) discs
can be written only once. The recorded data cannot be erased or
changed.
DVD-RW, DVD+RW and DVD-RAM discs can be recorded more than
once.
Users Manual

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The Grand Tour

DVD Super Multi drive

The full-size DVD Super Multi drive module lets you record data to
rewritable CD/DVDs as well as run either 12 cm (4.72") or 8cm (3.15")
CD/DVDs without using an adaptor.
The read speed is slower at the center of a disc and faster at the outer
edge.
DVD read
8 speed (maximum)
DVD-R write
8 speed (maximum)
DVD-R DL write
6 speed (maximum)
DVD-RW write
6 speed (maximum)
DVD+R write
8 speed (maximum)
DVD+R DL write
6 speed (maximum)
DVD+RW write
8 speed (maximum)
DVD-RAM write
5 speed (maximum)
CD read
24 speed (maximum)
CD-R write
24 speed (maximum)
CD-RW write
24 speed (maximum, Ultra-speed media)

AC adaptor
The AC adaptor can automatically adjust to any voltage ranging from 100 to
240 volts and to a frequency of either 50 or 60 hertz, enabling you to use
this computer in almost all country/region. The adaptor converts AC power
to DC power and reduces the voltage supplied to this computer.
To recharge the battery, simply connect the AC adaptor to a power source
and to the computer. Please refer to Chapter 6, Power and Power-Up
Modes for further information.

Figure 2-9 The AC adaptor (2-pin plug)

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The Grand Tour

Figure 2-10 The AC adaptor (3-pin plug)

Depending on the model in question, either a 2-pin or 3-pin

adaptor/power lead will be bundled with the computer.
Do not use a 3-pin to 2-pin conversion plug.
The supplied power cord conforms to safety rules and regulations in
the region the product is bought and should not be used outside of this
region. In order to use the adaptor/computer in other regions, you
should please buy a power cord that conforms to the safety rules and
regulations in that particular region.
Always use the TOSHIBA AC adaptor that was included with your
computer, or use AC adaptors specified by TOSHIBA to avoid any risk of
fire or other damage to the computer. Use of an incompatible AC adaptor
could cause fire or damage to the computer possibly resulting in serious
injury. TOSHIBA assumes no liability for any damage caused by use of an
incompatible adaptor.

Users Manual

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Chapter 3
Hardware, Utilities and Options
Hardware
This section describes the hardware of your computer.
The actual specifications may vary depending on the model you
purchased.

Processor
CPU

Your computer is equipped with one processor

and processor type varies depending on model.
To check which type of processor is included in
your model, open the TOSHIBA PC Diagnostic
Tool Utility by clicking Start -> All Programs ->
TOSHIBA -> Utilities -> PC Diagnostic Tool.

Legal Footnote (CPU)

For more information on the CPU, please refer to the Legal Footnotes
section in Appendix E.

Users Manual

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Hardware, Utilities and Options

Memory
Memory slots

1 GB, 2 GB or 4 GB memory modules can be

installed in the computer's two memory slots for a
maximum of 8 GB system memory.
This computer can be equipped with memory
modules of a maximum size of 8 GB. The actual
amount of useable system memory will be less
than the installed memory modules.
It depends on the model you purchased.

Video RAM

The memory in a computer's graphics adaptor,

used to store the image displayed on a bitmap
display.
The amount of Video RAM available is
dependent on the computer's system memory.
Start -> Control Panel -> Appearance and
Personalization -> Display -> Adjust
resolution.
The amount of Video RAM can be verified by
clicking the Advanced Settings button in the
Screen Resolution window.

If your computer is configured with more than 3 GB memory, the memory

might be displayed as approximately 3 GB only (depending on the
computers hardware specifications).
This is correct because the operating system usually displays the available
memory instead of the physical memory (RAM) built into the computer.
Various system components (like the video adaptors GPU and PCI
devices like Wireless LAN, etc.) require their own memory space. Since a
32-bit operating system cannot address more than 4 GB of memory, these
system resources overlap the physical memory. It is a technical limitation
that the overlapped memory is not available to the operating system. Even
though some tools might display the actual physical memory built into your
computer, the memory available to the operating system will still be
approximately 3 GB only.
Computers configured with a 64-bit operating system can address 4 GB or
more of system memory.

Legal Footnote (Memory (Main System))

For more information regarding Memory (Main System), please refer to the
Legal Footnotes section in Appendix E.

Power
Battery pack

Users Manual

The computer is powered by one rechargeable

lithium-ion battery pack.
3-2

Hardware, Utilities and Options

Legal Footnote (Battery Life)

For more information regarding Battery Life, please refer to the Legal
Footnotes section in Appendix E.
RTC battery

The internal RTC battery backs up the Real Time

Clock (RTC) and calendar.

AC adaptor

The AC adaptor provides power to the system

and recharges the batteries when they are low. It
comes with a detachable power cord which will
either have a 2-pin or 3-pin plug enclosure.
As the AC adaptor is universal, it can receive a
range of AC voltages from 100 to 240 volts,
however you should note that the output current
varies among different models. Using the wrong
adaptor can damage your computer. Refer to the
AC adaptor section in Chapter 2, The Grand
Tour.

Disks
Hard disk drive or
Solid state drive

The size of the hard disk drive or Solid State

Drive varies depending on the model.
To check which type of HDD/SSD is included in
your model, open the TOSHIBA PC Diagnostic
Tool Utility by clicking Start -> All Programs ->
TOSHIBA -> Utilities -> PC Diagnostic Tool.
Please note that part of the hard disk or Solid
state drive's overall capacity is reserved as
administration space.

In this manual, the word "HDD" or "Hard disk drive" also refers to the
SSD unless otherwise stated.
SSD is a large-capacity storage media which uses Solid-State Memory
in place of a magnetic disk of the hard disk.
Under certain unusual conditions of prolonged non-use and/or exposure to
high temperatures, the SSD may be vulnerable to data retention errors.

Legal Footnote (Hard Disk Drive (HDD) Capacity)

For more information regarding Hard Disk Drive (HDD) Capacity, please
refer to the Legal Footnotes section in Appendix E.

Users Manual

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Hardware, Utilities and Options

Optical disc drive

Drive

The following optical disc drives may be preinstalled in this computer.

DVD Super Multi drive

2.6GB and 5.2GB DVD-RAM media cannot be read from or written to.

Display
The computer's internal display panel supports high-resolution video
graphics and can be set to a wide range of viewing angles for maximum
comfort and readability.
Display panel

39.6cm (15.6) TFT LCD screen, 16 million

colors, with the following resolution:
HD, 1366 horizontal x 768 vertical pixels

Display Power Saving Technology

Your model may include the Display Power Saving Technology feature that
can save the computer's power consumption by optimizing picture contrast
on the internal LCD. This feature can be used if the computer is:
configured with Intel HM55 Express Chipset
running under battery mode
using the internal LCD display only
The Display Power Saving Technology feature can be enabled in the Intel
Graphics and Media Control Panel.
To access this control panel in one of the following ways:
Click Start -> Control Panel. Select Large icons or Small icons in
View by, and then click Intel(R) Graphics and Media.
Right-click on the desktop and click Graphics Properties....
In this control panel,
1. Click Power and then click Power Features.
2. Select On battery from the drop-down menu in Graphics Power Plan
Settings and then select the Display Power Saving Technology
check box.
If you want to improve the picture quality under the conditions mentioned
above, adjust the setting towards Maximum Quality or disable this feature.
*Please visit your region's web site or refer to the catalog for the
configuration details of the model that you have purchased.

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Hardware, Utilities and Options

AMD Vari-Bright
Your model may include the AMD Vari-Bright feature that can save the
computer's power consumption by optimizing picture contrast on the
internal LCD. This feature can be used if the computer is:
running under battery mode
using the internal LCD display only
The Vari-Bright feature can be enabled in the Catalyst Control Center.
To access this center, go to
Start -> All Programs -> Catalyst Control Center -> CCC - Advanced
In this control center,
1. Click Graphics at the upper left, and then select PowerPlay from the
drop-down menu.
2. Select the Enable PowerPlay check box, and then select the Enable
Vari-Bright check box.
If you want to improve the picture quality under the conditions mentioned
above, adjust the setting towards Maximize Quality or disable this feature.

Legal Footnote (LCD)

For more information regarding the LCD, please refer to the Legal
Footnotes section in Appendix E.
Graphics controller

The graphics controller maximizes display

performance. Refer to Display Controller and
Video mode section in Appendix B for more
information.

Legal Footnote (Graphics Processor Unit ("GPU"))

For more information regarding the Graphics Processor Unit ("GPU"),
please refer to the Legal Footnotes section in Appendix E.

Sound
Sound system

Users Manual

The integrated sound system provides support

for the computer's internal speakers and
microphone, as allowing an external microphone
and headphones to be connected via the
appropriate jacks.

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Hardware, Utilities and Options

Multimedia
Web Camera

Web Camera is a device that allows you to

record video or take photographs with your
computer. You can use it for video chatting or
video conferences using a communication tool
such as Windows Live Messenger. TOSHIBA
Web Camera Application will help you to add
various video effects to your video or photograph.
Please refer to the Web Camera section in
Chapter 4, Operating Basics.

Communications
LAN

Some computers in this series have built-in

support for Ethernet LAN (10 megabits per
second, 10BASE-T), Fast Ethernet LAN (100
megabits per second, 100BASE-TX) and Gigabit
Ethernet LAN (1000 megabits per second,
1000BASE-T).

Bluetooth

Some computers in this series have Bluetooth

wireless communication function which
eliminates the need for cables between
electronic devices such as computers, printers
and mobile phones. When it is enabled,
Bluetooth provides the wireless personal area
network environment which is safe and
trustworthy, that is quick and easy.

Wireless LAN

Some computers in this series are equipped with

a Wireless LAN module that is compatible with
other Wireless LAN systems based on Direct
Sequence Spread Spectrum/Orthogonal
Frequency Division Multiplexing radio technology
that complies with the IEEE 802.11 Standard.

Legal Footnote (Wireless LAN)

For more information regarding Wireless LAN, please refer to the Legal
Footnotes section in Appendix E.

Special features
The following features are either unique to TOSHIBA computers or are
advanced features which make the computer more convenient to use.
Access each function using the following procedures.
*1 To access the Power Options, click Start -> Control Panel -> System
and Security -> Power Options.
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Hardware, Utilities and Options

Hot keys

Hot keys are specific key combinations that let

you quickly change the system configuration
directly from the keyboard without running a
system program.

Display automatic
power off *1

This feature automatically cuts off power to the

computer's display panel when there is no
keyboard input for a specified time, with power
being restored the next time a key is pressed.
This can be specified in the Power Options.

HDD automatic
power off *1

This feature automatically cuts off power to the

hard disk drive when it is not accessed for a
specified time, with power being restored when
the hard disk drive is next accessed. This can be
specified in the Power Options.

System automatic
Sleep/Hibernation
Mode *1

This feature automatically shuts down the system

into either Sleep Mode or Hibernation Mode when
there is no input or hardware access for a
specified time. This can be specified in the Power
Options.

Power on password

Two levels of password security, supervisor and

user, are available to prevent unauthorized
access to your computer.

Instant security

A specific hot key function automatically locks the

system providing data security.

Intelligent power
supply *1

A microprocessor in the computer's intelligent

power supply detects the battery's charge,
automatically calculates the remaining battery
capacity and protects electronic components from
abnormal conditions such as a voltage overload
from the AC adaptor. This can be specified in the
Power Options.

Battery save mode *1 This feature lets you configure the computer in
order to save battery power. This can be specified
in the Power Options.
Panel power on/off
*1

Low battery
automatic
Hibernation Mode *1

Users Manual

This feature automatically turns power to the

computer off when the display panel is closed,
and turns it back on when the display panel is
opened. This can be specified in the Power
Options.
When battery power is exhausted to the point that
computer operation cannot be continued, the
system automatically enters Hibernation Mode
and shuts itself down. This can be specified in the
Power Options.
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Hardware, Utilities and Options

Heat dispersal *1

Users Manual

To protect against overheating, the processor has

an internal temperature sensor so that, if the
computer's internal temperature rises to a certain
level, the cooling fan is turned on or the
processing speed is lowered. This can be
specified in the Power Options.
Maximum
Performance

Turns on fan first, then if

necessary lowers the
processing speed.

Battery Optimized

Turns on fan first, then if

necessary lowers the
processing speed early than
Maximum Performance
mode for battrey life saving.

Hibernation Mode

This feature lets you turn off the power to the

computer without exiting from your software. The
contents of main memory are automatically saved
to the hard disk drive so that when you next turn
the power on again, you can continue working
right where you left off. Refer to the Turning off
the power section in Chapter 1, Getting Started,
for more details.

Sleep Mode

If you have to interrupt your work, you can use

this feature to allow you to turn off power to the
computer without exiting from your software. Data
is maintained in the computer's main memory so
that when you next turn on the power, you can
continue working right where you left off.

USB Wakeup
function

This function restores the computer from Sleep

Mode depending on the external devices
connected to the USB ports.
For example, if a mouse or USB keyboard is
connected to a USB port, clicking the mouse
button or pressing the keyboard will wakeup the
computer.

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Hardware, Utilities and Options

Utilities and Applications

This section describes the pre-installed utilities that come with the
computer and details how to start them. For further information on their
operation, you may refer to each utility's online manual, help files or
README.TXT file (if applicable).
You may not have all the utilities or applications listed below depending on
the model you purchased.

Users Manual

TOSHIBA Power
Saver

TOSHIBA Power Saver provides you with the

features of more various power supply
managements.

TOSHIBA Zooming
Utility

This utility allows you to enlarge or reduce the

icon size on the Windows Desktop, or the zoom
factor associated with specific supported
applications.

TOSHIBA PC
Diagnostic Tool

The TOSHIBA PC Diagnostic Tool will display

basic system configuration information and allow
the functionality of some of the computer's builtin hardware devices to be tested.

TOSHIBA Flash
Cards

The TOSHIBA Flash Cards provide a quick way

to modify selected system functions and to
launch applications.
Hot key function
TOSHIBA utility launcher function

HW Setup

This utility allows you to customize your

hardware settings according to the way you work
with the computer and the peripherals you use.

TOSHIBA
Accessibility

The TOSHIBA Accessibility utility provides

support to movement impaired users when they
need to use the TOSHIBA Hot-key functions. In
use, the utility allows you to make the FN key
'sticky', that is you can press it once, release it,
and they press one of the "Function" keys in
order to access its specific function. When set,
the FN key will remain active until another key is
pressed.

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Hardware, Utilities and Options

TOSHIBA Face
Recognition

TOSHIBA Face Recognition uses a face

verification library to verify the face data of users
when they log in to Windows. If the verification is
successful, the user will be logged into Windows
automatically. The user can thus avoid having to
enter a password or the like, which makes the
login process easier.
For more information, please refer to the Using
the TOSHIBA Face Recognition section in
Chapter 4, Operating Basics.

TOSHIBA DVD
PLAYER

This software is provided for playback of DVD

Video.
It has an on-screen interface and functions. Click
Start -> All Programs -> TOSHIBA DVD
PLAYER -> TOSHIBA DVD PLAYER.
For more information, please refer to the
TOSHIBA DVD PLAYER section in Chapter 4,
Operating Basics.

TOSHIBA Assist

TOSHIBA Assist is a graphical user interface that

provides access to specific tools, utilities and
applications that make the use and configuration
of the computer easier.

TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that

improve the ease and control of communication
devices and network connections, help in the
identification of communication problems and
allow the creation of profiles if you need to switch
between different locations and communication
networks. To access this utility, click Start -> All
Programs -> TOSHIBA -> ConfigFree.

Users Manual

TOSHIBA Disc
Creator

You can create CDs and DVDs in a number of

formats including audio CDs that can be played
on a standard CD player, and data CDs/DVDs
which can store copies of the files and folders on
your computer's hard disk drive. This software
can be used on models with a DVD Super Multi
drive.
To start this utility, click Start -> All Programs ->
TOSHIBA -> CD&DVD Applications -> Disc
Creator.

TOSHIBA DVD-RAM
Utility

This utility has the function of Physical Format

and Write-Protect to DVD-RAM. This utility is
contained the setup module of TOSHIBA Disc
Creator. To start this utility, click Start -> All
Programs -> TOSHIBA -> CD&DVD
Applications -> DVD-RAM Utility.
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Hardware, Utilities and Options

TOSHIBA HDD/SSD
Alert Utility

This utility includes wizard functions to monitor

the Disk Drive operating status and execute the
system backup.
To access the utility, click Start -> All Programs
-> TOSHIBA -> Utilities -> HDD SSD Alert.

TOSHIBA Service
Station

This application allows your computer to

automatically search for TOSHIBA software
updates or other alerts from TOSHIBA that are
specific to your computer system and its
programs. When enabled, this application
periodically transmits to our servers a limited
amount of system information, which will be
treated in strict accordance with the rules and
regulations as well as applicable data protection
law.
To access this utility, click Start -> All Programs
-> TOSHIBA -> Utilities -> Service Station.

Corel Label@Once

Label@Once allows users to design and print the

label of discs.
The Labelflash feature is also supported which
allows text and images to be printed on the label
surface of Labelflash compatible media without
using a printer.

Labelflash features cannot be used in models that do not have a DVD

Super Multi drive with Labelflash.
In order to determine if the optical disc drive installed in your computer
supports Labelflash follow the steps as detailed below:
1. Launch Corel Label@Once (the operation varies depending on the
models you purchased):
Click Start -> All Programs -> Corel Label@Once -> Corel
Label@Once.
2. Click the General tab.
3. Choose optical disc drive for Printer.
If the drive name is displayed in Step 3, your computer's optical disc drive
supports Labelflash.

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Users Manual

TOSHIBA Bulletin
Board

Bulletin Board is a convenient place to pin things

to visually organize in a fun and creative way.
Simply drag and drop your favorite pictures, files
or notes to pin them on the Board. You can use it
to create thumbnail shortcuts, reminders, to-do
list and so on according to your personal style.
To access this utility, click Start -> All Programs
-> TOSHIBA -> TOSHIBA Bulletin Board.

TOSHIBA ReelTime

This application is a graphical history/indexing

tool that enables you to view recently accessed
files in a fun and easy-to-use format. View and
scroll through your history of opened or imported
files via thumbnails in an intuitive user interface.
To access this utility, click Start -> All Programs
-> TOSHIBA -> TOSHIBA ReelTime.

TOSHIBA Media
Controller

This application allows you to control your music,

pictures and videos by streaming content to any
compatible device in your home.
To access this utility, click Start -> All Programs
-> TOSHIBA -> TOSHIBA Media Controller ->
TOSHIBA Media Controller.
For more information, please refer to the
TOSHIBA Media Controller Help.

TOSHIBA Speech
System

The TOSHIBA Speech System consists of a

voice-composition application (text-to-speech)
that analyzes documents and reads them aloud,
and a speech-recognition application that
recognizes the words you speak into a
microphone. This allows you to control and
operate various Windows programs by voice
command rather than using the keyboard or a
mouse.
To access this utility, click Start -> All Programs
-> TOSHIBA -> Speech System.
For more information, please refer to the
TOSHIBA Speech System Help.

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Optional devices
Optional devices can expand the computer's capabilities and its versatility.
This section describes the connection or installation of the following
devices:

Cards/memory
Bridge media slot
Secure Digital (SD) Card (SD memory card, SDHC memory card,
SDXC memory card, miniSD Card, microSD Card)
MultiMediaCard
Additional memory module

Peripheral devices
Hard disk drive pack
External monitor

Other
Security lock

Bridge media slot

The computer is equipped with a Bridge media slot that can accommodate
some kinds of memory media with various memory capacities so that you
can easily transfer data from devices, such as digital cameras and
Personal Digital Assistants.
Keep foreign objects out of the Bridge media slot. Never allow metal
objects, such as screws, staples and paper clips, to enter the computer
or Keyboard. Foreign metal objects can create a short circuit, which
can cause computer damage and fire, possibly resulting in serious
injury.
This Bridge media slot supports the following memory media.
Secure Digital (SD) Card (SD memory card, SDHC memory card,
SDXC memory card, miniSD Card, microSD Card)
MultiMediaCard (MMC)
Please note that an adaptor is required to use miniSD/microSD Card.
Please note that not all memory media have been tested and verified to
work correctly. Therefore, it is not possible to guarantee that all
memory media will operate properly.
The slot does not support Magic Gate functions.

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Secure Digital (SD) Card

microSD card adaptor and microSD card

MultiMediaCard
(MMC)

Figure 3-1 Examples of memory media

Memory media
This section provides the important safety precautions in order to handle
your memory media.

Points to note about the SD/SDHC/SDXC memory card

SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music
Initiative), which is a technology adopted to prevent unlawful copy or
playback of digital music. For this reason, you cannot copy or playback
protected material on another computer or other device, and you may not
reproduce any copyrighted material except for your personal enjoyment.
Below is a simple explanation for distinguishing SD memory cards from
SDHC and SDXC memory cards.
SD, SDHC and SDXC memory cards appear the same externally.
However, the logo on SD, SDHC and SDXC memory cards is different,
so pay careful attention to the logo when purchasing.
The SD memory card logo is (

).

The SDHC memory card logo is (

The SDXC memory card logo is (

).
TM

).

The maximum capacity of SD memory cards is 2GB. The maximum

capacity of SDHC memory cards is 32GB. The maximum capacity of
SDXC memory cards is 64GB.

Users Manual

Card Type

Capacities

SD

8MB, 16MB, 32MB, 64MB, 128MB, 256MB,

512MB, 1GB, 2GB

SDHC

4GB, 8GB, 16GB, 32GB

SDXC

64GB

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Memory media format

New media cards are formatted according to specific standards. If you wish
to reformat a media card, be sure to do so with a device that uses media
cards.

Formatting an SD/SDHC/SDXC memory card

SD/SDHC/SDXC memory cards are sold already formatted in conformity to
specific standards. If you reformat an SD/SDHC/SDXC memory card, be
sure to reformat it with a device such as digital camera or digital audio
player that uses the SD/SDHC/SDXC memory cards, not with the format
command provided within Windows.
Should you need to format all areas of the memory card, including the
protected area, you will need to obtain an appropriate application that
applies the copy protection system.

Media care
Observe the following precautions when handling the card.

Card care
Do not twist or bend cards.
Do not expose cards to liquids or store in humid areas or lay media
close to containers of liquid.
Do not touch the metal part of a card or expose it to liquids or let it get
dirty.
After using card, return it to its case.
The card is designed so that it can be inserted only one way. Do not try
to force the card into the slot.
Do not leave a card partially inserted in the slot. Press the card until you
hear it click into place.

Memory card care

Set the write-protect switch to the lock position, if you do not want to
record data.
Memory cards have a limited lifespan, so it is important to backup
important data.
Do not write to a card if the battery power is low. Low power could affect
writing accuracy.
Do not remove a card while read/write is in progress.
For more details on using memory cards, see manuals accompanying the
cards.

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About the write-protect

The following memory media have a function for protect.
SD Card (SD memory card, SDHC memory card, SDXC memory card)
MultiMediaCard (MMC)
Set the write-protect switch to the lock position, if you do not want to record
data.

Inserting a memory media

The following instructions apply to all types of supported media devices. To
insert a memory media, follow the steps as detailed below:
1. Turn the memory media so that the contacts (metal areas) are face
down.
2. Insert the memory media into the Bridge media slot on the side of the
computer.
3. Press the memory media gently to ensure a firm connection is made.
1

1. Bridge media slot

2. Memory media
Figure 3-2 Inserting a memory media

Make sure memory media is oriented properly before you insert it. If
you insert the media in wrong direction, you may not be able to remove
it.
When inserting memory media, do not touch the metal contacts. You
could expose the storage area to static electricity, which can destroy
data.
Do not turn the computer off or switch to Sleep Mode or Hibernation
Mode while files are being copied - doing so may cause data to be lost.

Removing a memory media

The following instructions apply to all types of supported media devices. To
remove a memory media, follow the steps as detailed below:
1. Open the Safely Remove Hardware and Eject Media icon on the
Windows Taskbar.
2. Point to memory media and click the left Touch Pad control button.
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3. Press the memory media to partially extend it out of the computer.

4. Grasp the media and remove it.

1
2
1. Bridge media slot

2. Memory media
Figure 3-3 Removing memory media

If you remove the memory media or turn off the power while the
computer is accessing the memory media, you may lose data or
damage the media.
Do not remove the memory media while the computer is in Sleep or
Hibernation Mode. The computer could become unstable or data in the
memory media could be lost.
Do not remove only the miniSD/microSD Card while leaving the
adaptor in the Bridge Media slot.

Additional memory module

You can install additional memory into the computer in order to increase the
amount of system memory that is available. This section describes how to
install and remove optional memory modules.
You should place a mat beneath the computer in order to prevent the
computer's lid from becoming scratched or damaged when you are
installing/replacing the memory module. In this instance you should
avoid mats that are made of materials that hold or generate static
electricity.
When installing or removing a memory module, you must ensure that
you do not touch any other internal areas of the computer.
Insert the two memory modules into Slot A and Slot B respectively. The
computer will operate in dual channel mode.
You can access the inserted memory modules efficiently in dual
channel.
Use a point size 0 Phillips screwdriver to remove and fasten the screws
- the use of an incorrect screwdriver can damage the screw heads.

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Use only memory modules approved by TOSHIBA.

Do not try to install or remove a memory module under the following
conditions.
a. The computer is turned on.
b. The computer was shut down in either Sleep or Hibernation Mode.
c. Wake-up on LAN is enabled.
d. The wireless communication function is on.
Be careful not to let screws or other foreign matter fall into the
computer. It could cause malfunction or electric shock.
Additional memory module is a precision electronic component that
may be fatally damaged by static electricity. Since the human body can
carry static electricity, it is important that you discharge yourself before
touching or installing any additional memory modules. To discharge
your bodys static electricity, simply touch any metal close to you with
bare hands.

Installing a memory module

To install a memory module, follow the steps as detailed below:
1. Shut down the computer - make sure the Power indicator is off (refer to
the Turning off the power section in Chapter 1, Getting Started if
required).
2. Remove the AC adaptor and all cables and peripherals connected to
the computer.
3. Close the display panel.
4. Turn the computer upside down and remove the battery pack (refer to
Replacing the battery pack section in Chapter 6, Power and Power-Up
Modes, if required).
5. Loosen the screws securing the memory module cover in place - please
note that this screw is attached to the cover in order to prevent it from
being lost.
Use a point size 0 Phillips screwdriver.

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6. Slide your fingernail or a thin object under the cover and lift it off.

1
2
1. Memory module cover

2. Screws

Figure 3-4 Removing the memory module cover

7. Align the notch of the memory module with that of the memory slot and
gently insert the module into the slot at about a 45 degree angle before
holding it down until the latches on either side snap into place.

1
3

1. Notch

3. Slot B

2. Slot A
Figure 3-5 Seating the memory module

Never allow metal objects, such as screws, staples and paper clips, to
enter the computer. Foreign metal objects can create a short circuit,
which can cause computer damage and fire, possibly resulting in
serious injury.
Do not touch the connectors on the memory module or on the
computer. Debris on the connectors may cause memory access
problems.

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The slot A is reserved for the first memory module. Use the slot B for
expanded memory. If only one module is installed, use the slot A. When
inserting or removing memory modules, use the A and B marked on the
computer chassis to determine which slot is A and which is B.
Align the grooves along the edges of the memory module with the
locking tabs on the connector and insert the module into the connector
firmly - if you find it difficult to install the memory module, gently prise
the locking tabs outwards using the tip of your finger.
Please also ensure that you hold the memory module along its left and
right hand edges - the edges with the grooves in.
8. Seat the memory module cover in place and secure it with the screws.
Take care to ensure that the memory module cover is firmly closed.

1
2
1. Memory module cover

2. Screws

Figure 3-6 Seating the memory module cover

9. Install the battery pack - refer to Replacing the battery pack section in
Chapter 6, Power and Power-Up Modes, if required.
10. Turn your computer over.
11. Turn the computer on and make sure the added memory is recognized to confirmed it, Start -> Control Panel -> System and Security ->
System icon.

Removing a memory module

To remove the memory module, follow the steps as detailed below:
1. Shut down the computer - make sure the Power indicator is off (refer to
the Turning off the power section in Chapter 1, Getting Started if
required).
2. Remove the AC adaptor and all cables and peripherals connected to
the computer.
3. Close the display panel.

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4. Turn the computer upside down and remove the battery pack (refer to
Replacing the battery pack section in Chapter 6, Power and Power-Up
Modes, if required).
5. Loosen the screw securing the memory module cover in place - please
note that this screw is attached to the cover in order to prevent it from
being lost.
6. Slide your fingernail or a thin object under the cover and lift it off.
7. Push the latches away from the module in order to release it - a spring
will force one end of the module up at an angle.
8. Grasp the module by its edges and remove it from the computer.
If you use the computer for a long time, the memory modules and the
circuits locating close to the memory modules will become hot. In this
case, let them cool to room temperature before you replace them. Or
you will get burnt if you touch any of them.
Do not touch the connectors on the memory module or on the
computer. Debris on the connectors may cause memory access
problems.

1. Latches
Figure 3-7 Removing the memory module

9. Seat the memory module cover in place and secure it with the screw.
Take care to ensure that the memory module cover is firmly closed.
10. Install the battery pack - refer to Replacing the battery pack section in
Chapter 6, Power and Power-Up Modes, if required.
11. Turn your computer over.

External monitor
An external analog monitor can be connected to the external monitor port
on the computer. To connect a monitor, follow the steps as detailed below:

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Connecting the monitor cable

1. Turn the computer's power off.
2. Connect the monitor cable to the external monitor port.

1
2

1. External monitor port

2. Monitor cable

Figure 3-8 Connecting the monitor cable to the external monitor port

3. Turn the external monitor's power on.

4. Turn the computer's power on.
When you turn on the power, the computer will automatically recognize the
monitor and determine whether it is a color or monochrome device. In the
event that you find that there are issues getting an image displayed on the
correct monitor, you should consider using the FN + F5 hot key to change
the display settings (if you then disconnect the external monitor before you
turn the computer's power off, be sure to press FN + F5 hot key again to
switch to the internal display).
Please refer to Chapter 5, The Keyboard, for further details on using hot
keys to change the display setting.
Do not disconnect the external monitor while in Sleep or Hibernation Mode.
Turn off the computer before disconnecting the external monitor.
When displaying desktop at external analog monitor, desktop is sometimes
displayed on the center of the monitor with black bars around desktop (with
small size).
At that time, please read the manual of the monitor and set the display
mode which is supporting at the monitor. Then it will be displayed with
suitable size with correct aspect ratio.

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Security lock
A security locks enable you to anchor your computer a desk or other heavy
object in order to help prevent unauthorized removal or theft. The computer
has a security lock slot on its right side into which you can attach one end of
the security cable, while the other end attaches to a desk or similar object.
The methods used for attaching security cables differ from product to
product. Please refer to the instructions for the product you are using for
more information.

Connecting the security lock

In order to connect a security cable to the computer, follow the steps as
detailed below:
1. Turn the computer so its right side faces you.
2. Align the security cable with the lock slot and secure it in place.

1. Security lock slot

Figure 3-9 Security lock

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Optional accessories
You are able to add a number of options and accessories in order to make
your computer even more powerful and convenient to use. For reference,
the following list details some of the items that are available from your
reseller or TOSHIBA dealer:

Users Manual

DDR3-1066/1333
Memory Kit

A 1 GB, 2 GB or 4 GB memory module (DDR31066/1333) can easily be installed in the

computer.

Universal AC
Adaptor

If you frequently use your computer at more than

one site, it may be convenient to purchase an
additional AC adaptor to be kept at each site in
order to remove the need to always carry the
adaptor with you.

Battery Pack

An additional battery pack can be purchased for

use as either a spare or replacement. Please
refer to Chapter 6, Power and Power-Up Modes
for further information.

High Capacity
Battery Pack

An additional battery pack can be purchased for

use as either a spare or replacement.

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Chapter 4
Operating Basics
This chapter describes the basic operations of your computer, highlights
the precautions that should be taken when using it.

Using the Touch Pad

To use the Touch Pad, simply touch and move your fingertip across it in the
direction you want the on-screen pointer to go.

1. Touch Pad

2. Touch Pad control buttons

Figure 4-1 Touch Pad and Touch Pad control buttons

The two buttons below the Touch Pad are used like the buttons on a
standard mouse - press the left button to select a menu item or to
manipulate text or graphics designated by the pointer, and press the right
button to display a menu or other function depending on the software you
are using.

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You can also tap the Touch Pad to perform functions similar to those of the
left button on a standard mouse.
Click: Tap once
Double-click: Tap twice
Drag and drop: Tap to select the item(s) you want to move, leave your
finger on the Touch Pad after the second tap and then move the item(s)
to their new destination.

Web Camera
Web Camera is a device that allows you to record video or take
photographs with your computer. You can use it for video chatting or video
conferences using a communication tool such as Windows Live
Messenger. TOSHIBA Web Camera Application will help you to add
various video effects to your video or photograph.
Enables the transmission of video and use of video chat via the internet
using specialized applications.
The effective pixel count for this web camera is 0.3 million (maximum
photograph size: 640x480 pixels) or 1.3 million (maximum photograph size:
1280x1024 pixels).
Some models are equipped with a Web Camera.
Please refer to the Web Camera Application Online Help for details.

3
1. Web Camera
2. Web Camera LED

3. Microphone
Figure 4-2 Web Camera

Do not point the web camera directly at the sun.

Do not touch or press strongly on the web camera lens. Doing so may
reduce image quality. Use an eyeglass cleaner (cleaner cloth) or other
soft cloth to clean the lens if it becomes dirty.
Setting the [Size] to more than "800x600" will cause a larger amount of
data to be written to the hard disk drive and may interfere with smooth
recording.
When recording in dimly lit environments, select "Night Mode" which
allows for brighter images with less noise.
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Using the TOSHIBA Face Recognition

TOSHIBA Face Recognition uses a face verification library to verify the
face data of users when they log in to Windows. The user can thus avoid
having to enter a password or the like, which makes the login process
easier. This software is preinstalled with some models.
TOSHIBA Face Recognition does not guarantee the correct
identification of a user. Changes to the likeness of a registrant, such as
hair style changes, wearing a cap, or wearing glasses may effect the
recognition rates when such changes occur after the registrant had
registered.
TOSHIBA Face Recognition may incorrectly recognize faces that are
similar to a registrant.
For high security purposes, TOSHIBA Face Recognition is not a
suitable substitute for Windows passwords. When security is a high
priority, use your established Windows passwords to log in.
Bright background light and/or shadows may prevent a registrant from
being recognized correctly. In that case, log in using your Windows
password. If recognition of a registrant fails repeatedly, refer to your
computer documentation to learn ways to improve recognition
performance.
TOSHIBA Face Recognition records face data in a log when face
recognition fails. When transferring ownership or disposing of your
computer, please uninstall the application or delete all the logs created
by the application. For details on how to do this, see help file.
TOSHIBA Face Recognition can be used only in Windows Vista and
Windows 7.

Disclaimer
Toshiba does not guarantee that the face recognition utility technology will
be completely secure or error-free. Toshiba does not guarantee that the
face recognition utility will accurately screen out unauthorized users at all
times. Toshiba is not liable for any failure or damage that might arise out of
the use of the face recognition software or utility.
TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO
RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS,
PROFITS, PROGRAMS, DATA, NETWORK SYSTEMS OR REMOVABLE
STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE
OF THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY
THEREOF.

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How to register the Face Recognition Data

Take a picture for facial verification purposes, and register the data needed
when you log in. To register the data needed when you log in, follow the
steps as described below:
1. To launch this utility, click Start -> All Programs -> TOSHIBA ->
Utilities -> Face Recognition.
The Registration screen is displayed for a logged-in user whose
face has not been registered.
The Management screen is displayed for a logged-in user whose
face has already been registered.
2. Click the Register button. The Registration screen is displayed.
If you wish to practice, click on the Next button in the Registration
screen.
If you do not wish to practice, click on the Skip button in the
Registration screen.
3. Click the Next button to start the guide. Please follow the guide to
practice.
Click the Back button to practice the guide once more.
4. Click the Next button to start image-capturing process.
Adjust the position of your face so that it fits within the face-shaped
frame.
5. Once your face has been positioned properly, the recording will
commence.
Start moving your neck very slightly to the left and right, and then move
your neck down and up.
6. Registration will end after you have repeatedly moved your neck left,
right, down and up.
When the register succeeds, below message will be displayed on the
screen:
"Registration successful. Now well do the
verification test. Click the Next button."
Click the Next button to perform the verification test.
7. Perform the verification test. Face the screen as you do when you
register.
If verification fails, click the Back button and re-register. Please refer
to step 6 from step 4.
8. If verification is successful, click the Next button and register an
account.
9. Register the account.
Fill in all the fields.
10. The Management screen is displayed.
The registered account name will be displayed. Clicking on it will cause
the captured image of your face to be displayed on the left.

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How to Delete the Face Recognition Data

Delete image data, account information, and personal record data created
during registration. To delete the Face Recognition Data, follow the steps
as described below:
1. To launch this utility, click Start -> All Programs -> TOSHIBA ->
Utilities -> Face Recognition.
The Management screen is displayed.
2. Select a user which is displayed in the Management screen.
3. Click the Delete button. "You are about to delete the user
data. Would you like to continue?" will be displayed on the
screen.
If you do not want the data to be deleted, click the No button and
you will then be returned to the Management screen.
Clicking on the Yes button will remove the selected user from the
Management screen.

How to launch the help file

For further information on this utility, please refer to help file.
1. To launch the help file, click Start -> All Programs -> TOSHIBA ->
Utilities -> Face Recognition Help.

Windows Logon via TOSHIBA Face Recognition

This section explains how to login to Windows with TOSHIBA Face
Recognition. Two authentication modes are provided.
1:N Mode Login screen: If the face authentication tile is selected by
default, you can log in without using the keyboard or mouse.
1:1 Mode Login screen: This mode is essentially the same as AUTO
mode, but the Select Account screen will appear before the Display
Captured Image screen, and you will need to select the user account
to be authenticated in order to start the authentication process.

1:N Mode Login screen

1. Turn on the computer.
2. The Select Tiles screen will be displayed.
3. Select Start face recognition (

).

4. "Please face the camera" will be displayed.

5. Verification will be performed. If the authentication is successful, the
image data taken in step 4 will be faded in and placed over one another.
If an error occurs during authentication, you will be returned to the
Select Tiles screen.
6. The Windows Welcome screen will be displayed, and will be logged in
automatically to Windows.

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Operating Basics

1:1 Mode Login screen

1. Turn on the computer.
2. The Select Tiles screen will be displayed.
3. Select Start face recognition (

).

4.
5.
6.
7.

The Select Account screen will be displayed.

Select the account, and click the arrow button.
"Please face the camera" will be displayed.
Verification will be performed. If the authentication is successful, the
image data taken in step 6 will be faded in and placed over one another.
If an error occurs during authentication, you will be returned to the
Select Tiles screen.
8. The Windows Welcome screen will be displayed, and will be logged in
automatically to Windows.
If authentication was successful, but an authentication error
subsequently occurred during the login to Windows, you will be
asked to provide your account information.

Using optical disc drives

The full-size drive provides high-performance execution of CD/DVD-based
programs. You can run either 12 cm (4.72") or 8 cm (3.15") CD/DVDs
without an adaptor. A Serial ATA interface controller is used for CD/DVD
operation.
Use the DVD playback application to view DVD-Video discs.
For precautions on writing to CD/DVDs, refer to the Important message
section.

Loading discs
To load a disc, follow the steps as detailed below:
1. When the computers power is on, press the eject button to open the
disc tray slightly.

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Operating Basics

2. Grasp the disc tray gently and pull until it is fully opened.

1. Disc tray

2. Eject button

Figure 4-3 Pressing the eject button and pulling the disc tray open

3. Lay the disc, label side up, in the disc tray.

1. Laser lens
Figure 4-4 Inserting a disc

When the disc tray is fully opened, the edge of the computer will extend
slightly over the disc tray. Therefore, you will need to turn the disc at an
angle when you place it in the disc tray. After seating the disc, however,
make sure it lies flat.
Do not touch the laser lens or any portion of its surrounding casing as
this could cause misalignment.
Prevent foreign objects from entering the drive. Check the surface of
the disc tray, especially the area behind the front edge of the disc tray,
to make sure there are no such objects before closing the drive.
4. Press gently at the center of the disc until you feel it click into place. The
disc should lie below the top of the spindle, flush with the spindle base.
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5. Push the center of the disc tray to close it. Press gently until it locks into
place.
If the disc is not seated properly when the disc tray is closed, the disc
might be damaged. Also, the disc tray might not open fully when you press
the eject button.

How to remove discs when the disc tray will not open
Pressing the eject button will not open the disc tray when the computer
power is off. If the power is off, you can open the disc tray by inserting a
slender object (about 15 mm) such as a straightened paper clip into the
eject hole near the eject button.

1. Eject hole
Figure 4-5 Manual release with the eject hole

Turn off the power before you use the eject hole. If the disc is spinning
when you open the disc tray, the disc could fly off the spindle and cause
injury.

Writing CD/DVDs
You can use the DVD Super Multi drive to write data to either CD-R, CDRW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double
Layer), DVD+RW or DVD-RAM discs.
TOSHIBA Disc Creator is provided as writing software with this computer.
TOSHIBA Disc Creator can be used to write data.

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Please refer to the Writable discs, Chapter 2 for details about the types
of writable CD and DVD discs that can be supported by this computer.
Do not turn off the power to the optical disc drive while the computer is
accessing it as this may cause you to lose data.
CD-R/RW media cannot be accessed using the burn cd/dvd option in
Media Center.
To write data to CD-R/-RW media, use the TOSHIBA Disc Creator
feature that is installed on your computer.
When writing information to media using an optical drive, you should
always ensure that you connect the AC adaptor to a live power socket. It is
possible that, if data is written while powered by the battery pack, the write
process may sometimes fail due to low battery power - in these instances
data loss may occur.

Important message
Before you write or rewrite to any of the media supported by the DVD
Super Multi drive, please read and follow all of the setup and operating
instructions in this section. If you fail to do so, you may find that the DVD
Super Multi drive may not function properly, and you may fail to write or
rewrite information successfully - this may cause you to either lose data or
incur other damage to the drive or media.

Disclaimer
TOSHIBA does not bear responsibility for the following:
Damage to any CD-R, CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW,
DVD+R, DVD+R (Double Layer), DVD+RW or DVD-RAM disc that may
be caused by writing or rewriting with this product.
Any change or loss of the recorded contents of CD-R, CD-RW, DVD-R,
DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer),
DVD+RW or DVD-RAM media that may be caused by writing or
rewriting with this product, or for any business profit loss or business
interruption that may be caused by the change or loss of the recorded
contents.
Damage that may be caused by using third party equipment or
software.
Given the technological limitations of current optical disc writing drives, you
may experience unexpected writing or rewriting errors due to disc quality or
problems with hardware devices. In view of this, it is good practice to make
two or more copies of important data, in case of any undesired change or
loss of the recorded contents.

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Before writing or rewriting with the DVD Super Multi drive

Based on TOSHIBA's limited compatibility testing, we suggest the
following manufacturers of CD-R, CD-RW, DVD-R, DVD-R (Dual
Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW or DVDRAM media, however, it must be noted that disc quality can affect write
or rewrite success rates. Please also be aware that in no event does
TOSHIBA guarantee the operation, quality or performance of any disc.
CD-R:
TAIYO YUDEN CO., Ltd.
MITSUBISHI KAGAKU MEDIA CO., LTD.
Hitachi Maxell,Ltd.
CD-RW: (Multi-Speed and High-Speed)
MITSUBISHI KAGAKU MEDIA CO., LTD.
CD-RW: (Ultra-Speed)
MITSUBISHI KAGAKU MEDIA CO., LTD.
DVD-R:
DVD Specifications for Recordable Disc for General Version 2.0
TAIYO YUDEN Co.,Ltd. (for 8x and 16x speed media)
MITSUBISHI KAGAKU MEDIA CO.,LTD. (for 8x and 16x speed media)
Hitachi Maxell,Ltd. (for 8x and 16x speed media)
DVD-R (Dual Layer):
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media)
DVD-R for Labelflash:
FUJIFILM CORPORATION (for 16x speed media)
DVD+R:
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed
media)
TAIYO YUDEN Co.,Ltd. (for 8x and 16x speed media)
DVD+R (Double Layer):
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2.4x and 8x speed
media)
DVD+R for Labelflash:
FUJIFILM CORPORATION (for 16x speed media)

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DVD-RW:
DVD Specifications for Recordable Disc for Version 1.1 or version
1.2
Victor Company of Japan, Ltd. (JVC) (for 4x and 6x speed media)
MITSUBISHI KAGAKU MEDIA CO.,LTD. (for 4x and 6x speed media)
DVD+RW:
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media)
DVD-RAM:
DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1
or Version 2.2
Panasonic Corporation (for 3x and 5x speed media)
Hitachi Maxell,Ltd. (for 3x and 5x speed media)
Some types and formats of DVD-R (Dual Layer) and DVD+R (Double
Layer) discs may be unreadable.
2.6GB and 5.2GB DVD-RAM media cannot be read from or written to.
Disc created in DVD-R (Dual Layer) format4 (Layer Jump Recording)
cannot be read.
If the disc is poor in quality, or is dirty or damaged, writing or rewriting
errors may be noted - ensure that you check all discs for dirt or damage
before you use them.
The actual number of rewrites to CD-RW, DVD-RW, DVD+RW or DVDRAM media will be affected by the quality of the disc itself and the way
in which it is used.
There are two types of DVD-R media available, authoring discs and
general use discs. Do not attempt to use authoring discs as only
general use discs can be written to by a computer drive.
You can use both DVD-RAM discs that can be removed from a cartridge
and DVD-RAM discs designed without a cartridge.
You may find that other computer DVD-ROM drives or other DVD
players may not be able to read DVD-R, DVD-R (Dual Layer), DVD-RW,
DVD+R, DVD+R (Double Layer) or DVD+RW discs.
Data written to a CD-R, DVD-R, DVD-R (Dual Layer), DVD+R or
DVD+R (Double Layer) discs cannot be deleted either in whole or in
part.
Data deleted/erased from a CD-RW, DVD-RW, DVD+RW or DVD-RAM
disc cannot be recovered. You must check the content of the disc
carefully before you delete it, taking care that, if multiple drives that can
write data to discs are connected, you do not delete data from the
wrong one.
In writing to DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R
(Double Layer), DVD+RW or DVD-RAM media, some space is required
for file management, so you may not be able to write to the full capacity
of the disc.
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Since the disc is based on the DVD standard, it might be filled with
dummy data if the written data is less than about 1GB. Therefore, in
these circumstance, even if you write only a small amount of data, it
might take additional time to fill in the dummy data.
When multiple drives that can write data to discs are connected, be
sure that you do not write to or delete data from the wrong drive.
Be sure to connect the AC adaptor to the computer before you write or
rewrite any information.
Before you enter either Sleep Mode or Hibernation Mode, take care to
ensure that any DVD-RAM writing has been completed. In this instance,
writing is finished if you can eject the DVD-RAM media.
Be sure to close all other software programs except for the writing
software itself.
Do not run software such as a screen saver which can put a heavy load
on the processor.
Operate the computer at its full power settings - do not use any powersaving features.
Do not write information while virus checking software is running,
instead wait for it to finish, then disable the virus protection applications,
including any software that checks files automatically in the
background.
Do not use any hard disk utilities, including those that are intended to
enhance hard disk drive access speeds, as they may cause unstable
operation and damage data.
CD-RW (Ultra Speed +) media should not be used as data may be lost
or damaged.
You should always write from the computer's hard disk drive onto the
CD/DVD - do not try to write from shared devices such as a server or
any other network device.
Writing with software other than TOSHIBA Disc Creator has not been
confirmed, therefore operation with other software applications cannot
be guaranteed.

When writing or rewriting

Please observe the following points while you write or rewrite data to CD-R,
CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double
Layer), DVD+RW or DVD-RAM media:
Always copy data from the hard disk drive to the optical media - do not
use the cut-and-paste function as the original data will be lost if there is
a write error.
Do not perform any of the following actions:
Change users in the Operating System.
Operate the computer for any other function, including such tasks as
using a mouse or Touch Pad, or closing/opening the display panel.
Start a communication application.
Apply impact or vibration to the computer.
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Install, remove or connect external devices, including such items as

a SD/SDHC/SDXC memory card, miniSD/microSD Card,
MultiMediaCard, USB device, external monitor, or an optical digital
device.
Use the audio/video control button to reproduce music or voice.
Open the optical disc drive.
Do not use shut down, log off, Sleep Mode or Hibernation Mode
functions while writing or rewriting.
Make sure that the write/rewrite operation is completed before going
into either Sleep Mode or Hibernation Mode (writing is completed if you
can remove an optical media on the DVD Super Multi drive).
If the media is of poor quality, or is dirty or damaged, writing or rewriting
errors may occur.
Set the computer on a level surface and avoid places subject to
vibration such as airplanes, trains or cars. In addition, do not use the
computer on an unstable surface such as a stand.
Keep mobile phones and other wireless communication devices away
from the computer.

TOSHIBA Disc Creator

Please be aware of the following limitations when you use the TOSHIBA
Disc Creator:
DVD Video cannot be created using TOSHIBA Disc Creator.
DVD Audio cannot be created using TOSHIBA Disc Creator.
You cannot use TOSHIBA Disc Creator's "Audio CD" function to record
music to DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R
(Double Layer) or DVD+RW media.
Do not use the "Disc Backup" function of TOSHIBA Disc Creator in
order to copy DVD Video or DVD-ROM material that has copyright
protection.
DVD-RAM discs cannot be backed up using the "Disc Backup" function
of TOSHIBA Disc Creator.
You cannot back up CD-ROM, CD-R or CD-RW media to DVD-R, DVDR (Dual Layer) or DVD-RW media using the "Disc Backup" function of
TOSHIBA Disc Creator.
You cannot back up CD-ROM, CD-R or CD-RW media to DVD+R,
DVD+R (Double Layer) or DVD+RW media using the "Disc Backup"
function of TOSHIBA Disc Creator.
You cannot back up DVD-ROM, DVD Video, DVD-R, DVD-R (Dual
Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW to CDR or CD-RW media using the "Disc Backup" function of TOSHIBA Disc
Creator.
TOSHIBA Disc Creator cannot record in packet format.

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You might not be able to use the "Disc Backup" function of TOSHIBA
Disc Creator to back up a DVD-R, DVD-R (Dual Layer), DVD-RW,
DVD+R, DVD+R (Double Layer) or DVD+RW disc that was made with
other software on a different optical media recorder.
If you add data to a DVD-R, DVD-R (Dual Layer), DVD+R or DVD+R
(Double Layer) disc that you have already recorded to, you might not be
able to read the added data under some circumstances. For example, it
cannot be read under 16-bit operating systems, such as Windows 98SE
and Windows Me, while in Windows NT4 you will need Service Pack 6
or later, and in Windows 2000, you will need Service Pack 2. In addition
to this, some DVD-ROM and DVD-ROM / CD-R/RW drives cannot read
this added data regardless of the operating system.
TOSHIBA Disc Creator does not support recording to DVD-RAM discs to achieve this you should use Windows Explorer or another similar
utility.
When you back up a DVD disc, be sure that the source drive supports
recording to DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R
(Double Layer) or DVD+RW media - if this is not the case then the
source disc might not be backed up correctly.
When you back up a DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R,
DVD+R (Double Layer) or DVD+RW disc, be sure to use the same type
of disc.
You cannot partially delete any data written to a CD-RW, DVD-RW or
DVD+RW disc.

Data Verification
To verify that data has been written or rewritten correctly to a data CD/DVD
you should follow the steps below before you begin the write/rewrite
process:
1. Display the setting dialog box by one of the following two steps:
Click the Recording settings button (
) for writing on the main
toolbar in the Data CD/DVD mode.
Select Settings for Each Mode -> Data CD/DVD in the Settings
menu.
2. Mark the Verify Written Data check box.
3. Select File Open or Full Compare mode.
4. Click the OK button.

How to learn more about TOSHIBA Disc Creator

Please refer to the Help files for additional TOSHIBA Disc Creator
information.

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TOSHIBA DVD PLAYER

Please be aware of the following limitations when you use the TOSHIBA
DVD PLAYER:

Notes on use
"TOSHIBA DVD PLAYER" software is supported for playback of DVDVideo and DVD-VR.
Frame dropping, audio skipping or out of synch audio and video may
occur during playback of some DVD-Video titles.
Close all other applications when using the TOSHIBA DVD PLAYER.
Do not open any other applications or carry out any other operations
during DVD-Video playback. Playback may stop or not function properly
in some situations.
Unfinalized DVDs created on home DVD recorders may not be playable
on the computer.
Use DVD-Video discs with a region code which is either "the same as
the factory default setting" or "ALL".
Do not playback DVD discs Video while watching or recording television
programs using other applications. Doing so may cause DVD-Video
playback or television program recording errors. In addition, if prescheduled recording starts during DVD-Video playback it may cause
DVD-Video playback or television program recording errors. Please
view DVD-Video during times when there is no recording prescheduled.
The resume function cannot be used with some discs on the "TOSHIBA
DVD PLAYER".
It is recommended the AC adaptor be connected when playing DVDVideo. Power saving features may interfere with smooth playback.
When playing DVD-Video using battery power, set the Power Options to
"Balance".
Screen savers will not display while playing a movie in the "TOSHIBA
DVD PLAYER". The computer will also not go into Sleep Mode,
Hibernation Mode or shutdown while using "TOSHIBA DVD PLAYER".
Do not configure the Display automatic power off function to run while
the "TOSHIBA DVD PLAYER" is running.
Do not switch to Hibernation or Sleep Mode when running the
"TOSHIBA DVD PLAYER".
Do not lock the computer using the Windows logo ( ) + L keys or the
FN + F1 keys when running the "TOSHIBA DVD PLAYER".
Do not change Windows Users while "TOSHIBA DVD PLAYER" is
running.
The "TOSHIBA DVD PLAYER" does not have a parental control
function.
In order to protect copyrights, the Windows Print Screen function is
disabled when "TOSHIBA DVD PLAYER" is running.
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(Print Screen functions are disabled even when running other

applications besides "TOSHIBA DVD PLAYER" and when "TOSHIBA
DVD PLAYER" is minimized.) Please close the "TOSHIBA DVD
PLAYER" to use the Print Screen function.
For some DVD-Video discs, using the control window to change the
audio track will also change the subtitle track.
Carry out the installation/uninstallation of the "TOSHIBA DVD PLAYER"
under a user account with administrator rights.
If you see the screen blinking while playing DVD with subtitle on at
Media Player, please use "TOSHIBA DVD PLAYER" or "Media Center"
to play DVD.

Display Devices & Audio

"TOSHIBA DVD PLAYER" will only run when "Colors" is set to "True
color (32 bit)". Click Start -> Control Panel -> Appearance and
Personalization -> Display -> Adjust resolution, click "Advanced
settings", select "Monitor" tab, set "colors" to "True color (32 bit)".
If the DVD-Video image is not displayed on an external display or
television, stop the "TOSHIBA DVD PLAYER", and change the screen
resolution. To change the screen resolution, click Start -> Control
Panel -> Appearance and Personalization -> Display -> Adjust
resolution. However, video cannot be output to some external displays
and televisions due to output or playback conditions.
When viewing DVD-Video on an external display or TV, change the
display device before playing. DVD-Video cannot be displayed
simultaneously (in clone mode) on both the computer's display panel
and an external display.
Do not change the screen resolution while running the "TOSHIBA DVD
PLAYER".
Do not change the display device while running the "TOSHIBA DVD
PLAYER".

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Starting TOSHIBA DVD PLAYER

Use the following procedure to start "TOSHIBA DVD PLAYER".
1. Insert a DVD-Video in the DVD Super Multi drive while Windows 7 is
running.
When a DVD-Video disc is set in the DVD drive, the following
application selection screen may appear.
If this occurs, select Play DVD movie (using TOSHIBA DVD PLAYER)
to launch the TOSHIBA DVD PLAYER.

Figure 4-1 Application selection screen

2. Select Start -> All Programs -> TOSHIBA DVD PLAYER -> TOSHIBA
DVD PLAYER to start "TOSHIBA DVD PLAYER".

Operating TOSHIBA DVD PLAYER

Notes on Using "TOSHIBA DVD PLAYER".
Screen display and available features may vary amongst DVD-Videos
and scenes.
If the menu is opened in the Display Area using the Control window's
Top Menu or Menu buttons, touch pad and mouse menu operations
may not be able to be used.

Open TOSHIBA DVD PLAYER HELP

TOSHIBA DVD PLAYER features and instructions are also explained in
detail in "TOSHIBA DVD PLAYER Help".
Use the following procedure to open "TOSHIBA DVD PLAYER Help".
Click the "Help" button (

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Media care
This section provides tips on protecting data stored on your CDs and
DVDs. Handle your media with care. Following the simple precautions
listed below will increase the lifetime of your media and protect the data
stored on it.
1. Store your CD/DVDs in the containers they originally came in to protect
them and keep them clean.
2. Do not bend the CD/DVDs.
3. Do not write on, apply a sticker to, or otherwise mar the surface of the
CD/DVD that contains the data.
4. Hold the CD/DVD by its outside edge or the edge on the center hole any fingerprints on the surface of the disc can prevent the drive from
properly reading data.
5. Do not expose the CD/DVD to direct sunlight, extreme heat or cold.
6. Do not place heavy objects on your CD/DVDs.
7. If your CD/DVDs become dusty or dirty, wipe them with a clean dry cloth
from the center hole outwards - do not wipe in a circular direction. If
necessary, you can use a cloth that has been lightly dampened in water
or a neutral cleaner but you must not use benzine, thinner or any similar
cleaning solution.

Sound System
This section describes some of the audio control functions.

Adjusting System Volume

You can control the overall level of sound using Windows Volume Mixer.
To launch Volume Mixer, follow the steps below.
1. Right-click the Speakers icon on the Taskbar.
2. Select Open Volume Mixer from the menu.
Adjust speaker volume by moving the slider up or down under Device to
raise or lower the volume of your speakers. Click the Mute button to mute
the volume.
You may see another control under Applications in Volume Mixer. It is the
control for an application which is currently running. The System Sounds
is always displayed since it controls the volume of the system sounds.

Changing System Sounds

System sounds are assigned to inform you when certain events happen.
This section explains how to select an existing scheme or save one you
have modified.

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To launch the configuration dialog window for system sounds, follow the
steps below.
1. Right-click the Speakers icon on the Taskbar.
2. Select Sounds from the menu.

Adjusting Microphone Level

Follow the steps below to change the microphone recording level.
1. Right-click on the speaker icon on the Taskbar, and select Recording
devices from the sub menu.
2. Select Microphone, and click Properties.
3. On the Levels tab move the Microphone slider to increase or decrease
the microphone volume level.
If you feel the microphone volume level is inadequate, move the
Microphone Boost slider to a higher level.

Notes on Using the Microphone

You can use the built-in or an external microphone that connects to the
microphone jack to record monaural sounds into your applications. It can
also be used to issue voice commands to applications that support such
functions (built-in microphone is provided with some models).
Since your computer has a microphone and speaker, "feedback" may be
heard under certain conditions. Feedback occurs when sound from the
speaker is picked up in the microphone and amplified back to the speaker,
which amplifies it again to the microphone.
This feedback occurs repeatedly and causes a very loud, high-pitched
noise. It is a common phenomenon that occurs in any sound system when
the microphone input is output to the speaker (throughput) and the speaker
volume is too loud or too close to the microphone. You can control
throughput by adjusting the volume of your speaker or through the Mute
function in the Master Volume panel. Refer to your Windows documentation
for details on using the Master Volume panel.

Wireless communications
The computers wireless communication function supports some wireless
communication devices.
Only some models are equipped with both Wireless LAN and Bluetooth
functions.

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Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a

microwave oven or in areas subject to radio interference or magnetic
fields. Interference from a microwave oven or other source can disrupt
Wi-Fi or Bluetooth operation.
Turn all wireless functionalities off when near a person who may have a
cardiac pacemaker implant or other medical electric device. Radio
waves may affect pacemaker or medical device operation, possibly
resulting in serious injury. Follow the instruction of your medical device
when using any wireless functionality.
Always turn off wireless functionality if the computer is near automatic
control equipment or appliances such as automatic doors or fire
detectors. Radio waves can cause malfunction of such equipment,
possibly resulting in serious injury.
It may not be possible to make a network connection to a specified
network name using the ad hoc network function.
If this occurs, the new network(*) will have to be configured for all
computers connected to the same network in order to re-enable
network connections.
* Please be sure to use new network name.

Wireless LAN
The Wireless LAN is compatible with other LAN systems based on Direct
Sequence Spread Spectrum / Orthogonal Frequency Division Multiplexing
radio technology that complies with the IEEE802.11 Wireless LAN
standard.
Frequency Channel Selection of 5GHz for IEEE 802.11a or/and
IEEE802.11n
Frequency Channel Selection of 2.4GHz for IEEE 802.11b/g or/and
IEEE802.11n
Roaming over multiple channels
Card power management
Wired Equivalent Privacy (WEP) data encryption based on an 128-bit
encryption algorithm
Wi-Fi Protected Access (WPA)
The transmission speed over the wireless LAN, and the distance over
which the wireless LAN can reach, may vary depending on surrounding
electromagnetic environment, obstacles, access point design and
configuration, client design and software/hardware configurations. The
transmission rate described is the theoretical maximum speed as specified
under the appropriate standard - the actual transmission speed will be
lower than the theoretical maximum speed.

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Setting
1. Please make sure that the Wireless Communication function is on.
2. Click Start -> Control Panel -> Network and Internet -> Network and
Sharing Center.
3. Click Set up a new connection or network.
4. Follow the wizard. You will need the name of the wireless network
together with security settings. Consult the documentation
accompanied with your router or ask your wireless network
administrator for the settings.

Security
TOSHIBA strongly recommend that you enable encryption functionality,
otherwise your computer will be open to illegal access by an outsider
using a wireless connection. If this occurs, the outsider may illegally
access your system, eavesdrop, or cause the loss or destruction of
stored data.
TOSHIBA is not liable for the loss of data due to eavesdropping or
illegal access through the wireless LAN and the damage thereof.

Bluetooth wireless technology

Bluetooth wireless technology eliminates the need for cables, such as
desktop computers, between your PC and other electronic devices,
example of printers and mobile phones.
You cannot use the computer's built-in Bluetooth functions and an external
Bluetooth adaptor simultaneously. For reference, Bluetooth wireless
technology has the following features:

Worldwide operation
The Bluetooth radio transmitter and receiver operate in the 2.4GHz band,
which is license-free and compatible with radio systems in most countries
in the world.

Radio links
You can easily establish links between two or more devices, with these
links being maintained even if the devices are not within a line-of-sight of
each other.

Security
Two advanced security mechanisms ensure a high level of security:
Authentication prevents access to critical data and makes it impossible
to falsify the origin of a message.
Encryption prevents eavesdropping and maintains link privacy.

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Enable/Disable Wireless communication

You can enable or disable Wireless communication functions by pressing
FN + F8. No transmissions are sent or received when wireless
communication is turned off.
If you used the Taskbar to disable the wireless LAN, restart the computer or
perform the following procedure to re-enable it: Start -> Control Panel
-> System and Security -> System -> Device Manager -> Network
adapters and right click the wireless device then choose enable.

LAN
The computer has built-in support for Ethernet LAN (10 megabits per
second, 10BASE-T), Fast Ethernet LAN (100 megabits per second,
100BASE-TX) and Gigabit Ethernet LAN (1000 megabits per second,
1000BASE-T).
This section describes how to connect/disconnect to a LAN.
Do not install or remove a memory module while Wake-up on LAN is
enabled.
The Wake-up on LAN function consumes power even when the system
is off. Leave the AC adaptor connected while using this feature.
The Link speed (10/100/1000 megabits per second) changes
automatically depending on the network conditions (connected device,
cable or noise and so on).

LAN cable types

The computer must be configured properly before connecting to a LAN.
Logging onto a LAN using the computers default settings could cause a
malfunction in LAN operation. Check with your LAN administrator
regarding set-up procedures.
If you are using Gigabit Ethernet LAN (1000 megabits per second,
1000BASE-T), be sure to connect with a CAT5E cable or higher. You
cannot use a CAT3 or CAT5 cable.
If you are using Fast Ethernet LAN (100 megabits per second, 100BASETX), be sure to connect with a CAT5 cable or higher. You cannot use a
CAT3 cable.
If you are using Ethernet LAN (10 megabits per second, 10BASE-T), you
can connect with a CAT3 or higher cable.

Connecting the LAN cable

To connect the LAN cable, follow the steps as detailed below:

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Connect the AC adaptor before connecting the LAN cable. The AC

adaptor must remain connected during LAN use. If you disconnect the
AC Adaptor while the computer is accessing a LAN, the system may
hang up.
Do not connect any other cable to the LAN jack except the LAN cable.
Otherwise, malfunctions or damage may occur.
Do not connect any power supplying device to the LAN cable that is
connected to the LAN jack. Otherwise, malfunctions or damage may
occur.
1. Turn off the power to the computer and to all external devices
connected to the computer.
2. Plug one end of the cable into the LAN jack. Press gently until you hear
the latch click into place.

1
2

1. LAN jack

2. LAN cable
Figure 4-6 Connecting the LAN cable

3. Plug the other end of the cable into a LAN hub connector or router.
Check with your LAN administrator and hardware or software vendor
before using or configuring a network connection.

Disconnecting the LAN cable

To disconnect the LAN cable, follow the steps as detailed below:
1. Pinch the lever on the connector in the computers LAN jack and pull
out the connector.
2. Disconnect the cable from the LAN hub or router in the same manner.
Check with your LAN administrator and hardware or software vendor
before disconnecting from the hub.

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Computer Handling
This section explains computer handling and maintenance.

Cleaning the computer

To help ensure long, trouble-free operation, keep the computer free of dust
and dirt, and use care with all liquids around it.
Be careful not to spill liquids into the computer. If the computer does get
wet, turn the power off immediately and let the computer dry completely
- in these circumstance you should get the computer inspected by an
authorized service provider in order to assess the scope of any
damage.
Clean the plastics of the computer using a slightly water dampened
cloth.
You can clean the display screen by spraying a small amount of glass
cleaner onto a soft, clean cloth and then wiping the screen gently with
the cloth.
Never spray cleaner directly onto the computer or let liquid run into any
part of it. Never use harsh or caustic chemical products to clean the
computer.

Moving the computer

While the computer is designed for flexible day-to-day usage you should
exercise a few simple precautions when moving it in order to help ensure
trouble-free operation.
Make sure all disk/disc activity has ended before moving the computer check that the HDD and other indicators on the front of the computer
are off.
Turn off (shut down) the computer.
Disconnect the AC adaptor and all peripherals before moving the
computer.
Close the display panel.
Do not pick up the computer by its display panel.
Before carrying your computer, shut it down, disconnect the AC adaptor
and allow it to cool down - a failure to follow this instruction may result in
minor heat injury.
Be careful not to subject the computer to impact or shock - a failure to
follow this instruction could result in damage to computer, computer
failure or loss of data.
Never transport your computer with any cards installed - this may cause
damage to either the computer and/or the card resulting in product
failure.
Always use a suitable carry case when transporting the computer.
When carrying your computer, be sure to hold it securely so that it does
not fall or hit anything.
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Operating Basics

Do not carry your computer by holding any of its protruding elements.

Heat dispersal
To protect against overheating, the processor is equipped with an internal
temperature sensor which activates a cooling fan or lowers the processing
speed if the computer's internal temperature rises to a certain level. You are
able to select whether to control this temperature by either turning on the
fan first, then if necessary lowering the processor speed, or by lowering the
processor speed first, then if necessary turning on the fan. Both of these
functions are controlled through the Power Options.
When the processor's temperature falls within normal range, the fan will be
turned off and the processor operation returned to its standard speed.
If the processor's temperature reaches an unacceptably high level with
either setting, the computer automatically shuts down to prevent any
damage. In this instance all unsaved data in memory will be lost.

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Chapter 5
The Keyboard
The computers keyboard layouts are compatible with a 104/105-key
enhanced keyboard - by pressing some keys in combination, all of the
104/105-key enhanced keyboard functions can be performed on the
computer.
The number of keys available on your keyboard will depend on which
country/region your computer is configured for, with keyboards being
available for numerous languages.
In use there are six different types of keys, specifically typewriter keys,
function keys, soft keys, Hot keys, Windows special keys and the keypad
overlay.

Typewriter keys
The typewriter keys produce the upper-case and lower-case letters,
numbers, punctuation marks, and special symbols that appear on the
screen. However, there are some differences between using a typewriter
and using a computer keyboard:
Letters and numbers produced in computer text vary in width. Spaces,
which are created by a "space character" may also vary depending on
line justification and other factors.
The lowercase l (el) and the number 1 (one), together with the
uppercase O (oh) and the 0 (zero), are not interchangeable on
computers as they are on a typewriter.
The CAPS LOCK function key locks only the alphabetic characters into
upper-case while the Shift Lock function on a typewriter places all keys
in the shifted position.
The SHIFT keys, the Tab key, and the BACK SPACE key perform the
same function as their typewriter counterparts but also have special
computer functions.
Never remove the key caps on your keyboard. Doing so could cause
damage to the parts under the key caps.
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Function keys: F1 F9
The function keys (not to be confused with the special FN key) are the nine
keys at the top of your keyboard - these keys function differently from other
keys.

F1 through F9 are called function keys because they execute programmed

functions when pressed and, when used in combination with the FN key,
those keys marked with icons also execute specific functions on the
computer. Please refer to the section, Soft keys: FN key combinations, in
this chapter for further information, taking care to note that the function
executed by individual keys will depend on the software you are using.

Soft keys: FN key combinations

The FN (function) is unique to TOSHIBA computers and is used in
combination with other keys to form soft keys. Soft keys are key
combinations that enable, disable or configure specific features.
Please note that some software may disable or interfere with soft-key
operations, and that the soft-key settings are not restored when the
computer returns from Sleep Mode.
This computer's keyboard is designed to provide all the features of the 104key enhanced keyboard.
Since the keyboard is smaller and has fewer keys, some of the enhanced
keyboard functions must be simulated using two keys instead of one on the
larger keyboard.
The FN key can be combined with the following keys to simulate functions
similar to those of keys on the 104/105 key enhanced keyboard which are
not on this computer's keyboard.

Hot keys
Hot keys (pressing FN + a function or ESC key) let you enable or disable
certain features of the computer.


Mute: Pressing FN + ESC turns the volume on and off.


Lock: Pressing FN + F1 enters ''Lock computer mode''. To restore your
desktop, you need to log on again.
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The Keyboard


Power Plan: Pressing FN + F2 changes the power settings.


Sleep: Pressing FN + F3 switches the system to Sleep Mode.


Hibernate: Pressing FN + F4 switches the system to Hibernation Mode.


Output: Pressing FN + F5 changes the active display device.
To use a simultaneous mode, you must set the resolution of the internal
display panel to match the resolution of the external display device.


Brightness Down: Pressing FN + F6 decreases the computer's display
panel brightness in individual steps.


Brightness Up: Pressing FN + F7 increases the computer's display panel
brightness in individual steps.


Wireless: Pressing FN + F8 switches the active wireless devices.
If no wireless communication device is installed, no dialog box will appear.


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The Keyboard

Touch Pad: Pressing FN + F9 enables or disables the Touch Pad function.


Zoom: Pressing FN + Space changes the display resolution.


TOSHIBA Zooming Utility (reduce): Pressing FN + 1 reduces the icon
size on the desktop or the font sizes within one of the supported application
windows.


TOSHIBA Zooming Utility (enlarge): Pressing FN + 2 enlarges the icon
size on the desktop or the font sizes within one of the supported application
windows.


Volume down: Pressing FN + 3 decreases the volume in increment .


Volume up: Pressing FN + 4 increases the volume in increment.

FN Sticky key
You can use the TOSHIBA Accessibility Utility to make the FN key sticky,
that is, you can press it once, release it, and then press an "F Number"
key. To start the TOSHIBA Accessibility utility, click Start -> All Programs
-> TOSHIBA -> Utilities -> Accessibility.

Windows special keys

The keyboard provides two keys that have special functions in Windows,
the Windows Start Button key activates the Start menu while the
application key has the same function as the secondary (right) mouse
button.

This key activates the Windows Start menu.

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The Keyboard

This key has the same function as the secondary (right) mouse button.

Generating ASCII characters

Not all ASCII characters can be generated using normal keyboard
operation, but you are able to generate these characters using their specific
ASCII codes.
1. Hold down ALT key.
2. Using the numeric keypad, type the ASCII code of the character you
require.
3. Release ALT - the ASCII character will appear on the display screen.

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Chapter 6
Power and Power-Up Modes
The computer's power resources include the AC adaptor, battery pack and
any internal batteries. This chapter provides details on making the most
effective use of these resources, and includes information on charging and
changing batteries, tips for saving battery power, and information on the
different power-up modes.

Power conditions
The computer's operating capability and battery charge status are affected
by different power conditions, including whether an AC adaptor is
connected, whether a battery pack is installed and what the charge level is
for that battery.
The LED in the table below refers to the DC IN/Battery indicator.
Table 6-1 Power conditions

AC
adaptor
connected

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Power on

Power off
(no operation)

Battery fully
charged

Operates
No charge
LED: green

No charge
LED: green

Battery partially
charged or no
charge

Operates
Charge
LED: amber

Quick charge
LED: amber

No battery
installed

Operates
No charge
LED: green

No charge
LED: green

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Table 6-1 Power conditions continued

Power on
AC
adaptor
not
connected

Battery charge
is above low
battery trigger
point

Operates
LED: off

Battery charge
is below low
battery trigger
point

Operates
LED: flashes amber

Battery charge
is exhausted

Computer shuts down

No battery
installed

No operation

Power off
(no operation)

LED: off

Monitoring of power condition

As shown in the below table, the DC IN/Battery and Power indicators on
the system indicator alert you to the computers operating capability and
battery charge status.

DC IN/Battery indicator
Check the DC IN/Battery indicator to determine the status of the battery
pack and the power status with the AC adaptor connected. The following
indicator conditions should be noted:

Users Manual

Green

Indicates the AC adaptor is connected while

correctly supplying power to the computer and the
battery is fully charged.

Amber

Indicates the AC adaptor is connected and the

battery is charging.

Flashing amber

The battery charge is low, the AC adaptor must be

connected in order to recharge the battery.
Or, indicates a problem with the power supply. You
should initially try plugging the AC adaptor into
another power outlet - if it still does not operate
properly, you should contact your reseller or dealer.

No light

Under any other conditions, the indicator does not

light.

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Power and Power-Up Modes

If the battery pack becomes too hot while it is being charged, the charge
will stop and the DC IN/Battery indicator will go out. When the battery
pack's temperature falls to a normal range, charging will resume - this
process will occur regardless of whether the computer's power is on or off.

Power indicator
Check the Power indicator to determine the power status of the computer the following indicator conditions should be noted:
Green

Indicates power is being supplied to the computer

and the computer is turned on.

Blinking green

Indicates that the computer is in Sleep Mode and

that there is sufficient power available (AC adaptor
or battery) to maintain this condition. In Sleep
Mode, this indicator will turn on for two seconds
and off for two seconds.

No light

Under any other conditions, the indicator does not

light.

Battery
This section explains battery types, use, recharging methods and handling.

Battery types
The computer has different types of batteries.

Battery pack
When the AC adaptor is not connected, the computer's main power source
is a removable lithium ion battery pack, also referred to in this manual as
the main battery. You can purchase additional battery packs for extended
use of the computer away from an AC power source although you should
not change the battery pack while the AC adaptor is connected.
Before you remove the battery pack, save your data and shut down the
computer, or place the computer into Hibernation Mode. Please be aware
that, when placing the computer into Hibernation Mode, the contents of
memory will be saved to the hard disk drive, although for safety sake, it is
best to also save your data manually.

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Real Time Clock (RTC) battery

The Real Time Clock (RTC) battery provides power for the internal real
time clock and calendar function and also maintains the system
configuration while the computer is turned off. If the RTC battery becomes
completely discharged, the system will lose this information and the real
time clock and calendar will stop working - in this instance the following
message will be displayed when you turn on the power:

ERROR 0271: Check data and time settings

WARNING 0251: System CMOS checksum bad - Default
configuration used
Press <F1> to resume, <F2> to Setup

You can change the Real Time Clock settings by turning the computer on
while pressing the F2 key and then release the F2 key when the TOSHIBA
Leading Innovation >>> screen appears. Please refer to Chapter 8
Troubleshooting for further information.
The RTC battery does not charge while the computer is turned off even if
the AC adaptor is attached.

Care and use of the battery pack

This section provides the important safety precautions in order to handle
your battery pack properly.
Refer to the enclosed Instruction Manual for Safety and Comfort for
detailed precautions and handling instructions.
Make sure the battery is securely installed in the computer before
attempting to charge the battery pack. Improper installation could
generate smoke or fire, or cause the battery pack to rupture.
Keep the battery pack out of reach of infants and children. It can cause
injury.

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The battery pack and high capacity battery pack are lithium ion
batteries, which can explode if not replaced, used, handled or disposed
of properly. Dispose of the battery as required by local ordinances or
regulations. Use only batteries recommended by TOSHIBA as
replacements.
The computer's RTC battery is a Ni-MH battery and should be replaced
only by your dealer or by a TOSHIBA service representative. The
battery can explode if not properly replaced, used, handled or
disposed. Dispose of the battery as required by local ordinances or
regulations.
Charge the battery pack only in an ambient temperature between 5 and
35 degrees Celsius. Otherwise, the electrolyte solution might leak,
battery pack performance might deteriorate and the battery life might
be shortened.
Never install or remove the battery pack without first turning off the
power and disconnecting the AC adaptor. Never remove the battery
pack while the computer is in Sleep Mode. Data could be lost.
When the High Capacity Battery Pack is connected to the computer, do
not hold on only to the High Capacity Battery Pack when lifting the
computer up. The High Capacity Battery Pack may separate from the
computer, causing it to fall and cause injuries.
Never remove the battery pack while the Wake-up on LAN function is
enabled. Data will be lost. Before you remove a battery pack, disable the
Wake-up on LAN function.

Charging the batteries

When the power in the battery pack becomes low, the DC IN/Battery
indicator will flash amber to indicate that only a few minutes of battery
power remain. If you continue to use the computer while the DC IN/Battery
indicator flashes, the computer will enable Hibernation Mode so that you do
not lose any data, and automatically turn itself off.
You must recharge a battery pack when it becomes discharged.

Procedures
To recharge a battery pack while it is installed in the computer, connect the
AC adaptor to the DC IN 19V jack and plug the other end into a working
outlet - the DC IN/Battery indicator will glow amber while the battery is
being charged.
Use only the computer connected to an AC power source or optional
TOSHIBA Battery charger to charge the battery pack. Never attempt to
charge the battery pack with any other charger.

Time
Refer to User Information Guide about Charging time.
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Battery charging notice

The battery may not begin charging immediately under the following
conditions:
The battery is extremely hot or cold (if the battery is extremely hot, it
might not charge at all). To ensure the battery charges to its full capacity,
you should charge it at room temperature of between 5C to 35C (41F
to 95F).
The battery is nearly completely discharged. In this instance you should
leave the AC adaptor connected for a few minutes and the battery
should begin charging.
The DC IN/Battery indicator may show a rapid decrease in battery
operating time when you try to charge a battery under the following
conditions:
The battery has not been used for a long time.
The battery has completely discharged and been left in the computer for
a long time.
A cool battery is installed in a warm computer.
In such cases you should follow the steps as detailed below:
1. Fully discharge the battery by leaving it in the computer with the power
on until the system automatically turns itself off.
2. Connect the AC adaptor to the DC IN 19V jack of the computer, and to a
wall outlet that is supplying power.
3. Charge the battery until the DC IN/Battery indicator glows amber.
Repeat these steps two or three times until the battery recovers normal
capacity.

Monitoring battery capacity

Remaining battery power can be monitored using the following methods.
Clicking the battery icon on the Taskbar
Via the Battery Status in the Windows Mobility Center window
You should wait at least 16 seconds after turning on the computer
before trying to monitor the remaining operating time. This is because
the computer needs this time to check the battery's remaining capacity
and then calculate the remaining operating time, based on this together
with the current power consumption.
Please be aware that the actual remaining operating time may differ
slightly from the calculated time.
With repeated discharges and recharges, the battery's capacity will
gradually decrease. In view of this it will be noted that an often used,
older battery will not operate for as long as a new battery even when
both are fully charged.

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Maximizing battery operating time

A battery's usefulness depends on how long it can supply power on a
single charge, while how long the charge lasts in a battery depends on:
Processor speed
Screen brightness
System Sleep Mode
System Hibernation Mode
Display power off period
Hard disk drive power off period
How often and for how long you use the hard disk drive and external
disk(c) drives, for example, optical disc and floppy diskette drive.
How much charge the battery contained to begin with.
How you use optional devices, such as a PC Cards, to which the
battery supplies power.
Whether you enable Sleep Mode, which can conserve battery power if
you are frequently turning the computer off and on.
Where you store your programs and data.
Whether you close the display panel when you are not using the
keyboard - closing the display saves power.
The environmental temperature - operating time decreases at low
temperatures.
The condition of the battery terminals - you should always ensure the
terminals stay clean by wiping them with a clean dry cloth before
installing the battery pack.

Retaining data with power off

Refer to User Information Guide about Retaining time.

Extending battery life

To maximize the life of your battery packs:
At least once a month, disconnect the computer from a power source
and operate it on battery power until the battery pack fully discharges.
Before doing so, follow the steps as detailed below.
1. Turn off the computer's power.
2. Disconnect the AC adaptor and turn on the computer's power - if it
does not turn on then go to Step 4.
3. Operate the computer on battery power for five minutes. If you find
that the battery pack has at least five minutes of operating time,
continue operating until the battery pack is fully discharged,
however, if the DC IN/Battery indicator flashes or there is some
other warning to indicate a low battery condition, go to Step 4.

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4. Connect the AC adaptor to the DC IN 19V jack of the computer, and

to a wall outlet that is supplying power. The DC IN/Battery indicator
should glow amber to indicate that the battery pack is being
charged, however, in the event that DC IN/Battery indicator does
not glow this indicates that power is not being supplied - check the
connections for the AC adaptor and the power cord.
5. Charge the battery pack until the DC IN/Battery indicator glows
green.
If you have extra battery packs, rotate their use.
If you will not be using the system for an extended period, for example
for more than one month, remove the battery pack from the computer.
Store spare battery packs in a cool dry place out of direct sunlight.

Replacing the battery pack

Please be aware that the battery pack is classified as a consumable item.
The operating life of the battery pack will gradually reduce through
repeated charging and discharging, and will need to be replaced when it
reaches the end of its operating life. In addition to this, you might also
replace a discharged battery pack with a charged spare when you are
operating your computer away from an AC power source for an extended
period of time.
This section explains how to remove and install the battery pack, and
begins with the removal process which is detailed through the following
steps.
Do not remove the battery pack while the computer is in Sleep Mode.
Data is stored in RAM, so if the computer loses power it could be lost.
In Hibernation Mode, data will be lost if you remove the battery pack or
disconnect the AC adaptor before the save is completed.
Do not touch the battery release latch while holding the computer or the
battery pack might fall out due to the unintentional release of the
battery release latch and cause injuries.

Removing the battery pack

To remove a discharged battery, follow the steps as detailed below:
1. Save your work.
2. Turn the computer's power off - ensure that the Power indicator is off.
3. Remove all cables and peripherals that are connected to the computer.
4. Close the display panel and turn the computer upside down.
5. Slide the battery lock (1) into its (
) position.

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Power and Power-Up Modes

6. Slide and hold the battery release latch (2) to disengage the battery
pack and then remove it from the computer (3).

1. Battery lock
2. Battery release latch

3. Battery pack
Figure 6-1 Releasing the battery pack

Installing the battery pack

To install a battery pack, follow the steps as detailed below:
Do not touch the battery release latch while holding the computer or the
battery pack might fall out due to the unintentional release of the battery
release latch and cause injuries.
1. Insert the battery pack as far as it will go into the computer.
2. Ensure that the battery pack is securely in place and the battery lock is
in its locked position.
3. Turn your computer over.

Password Utility
The password utility allows you to maintain an additional level of security
and provides two levels of password security: User and Supervisor.
Passwords set in TOSHIBA Supervisor Password Utility are different from
the Windows login password.

User Password
To start the utility, point to or click the following items:
Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Assist ->
SECURE -> User password
Registered
Click to register a password. After a password is set, you will be
prompted to enter it when you start the computer.

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Not Registered
Click to delete a registered password. Before you can delete a
password, you must first enter the current password correctly.
Owner String (text box)
You can use this box to associate text with the password. After you
enter text, click Apply or OK, then, each time the computer is switched
on, this text will be displayed along with the prompt for the password.

Supervisor password
If you set a supervisor password, some functions will be restricted when a
user logs on with the user password. To set a supervisor password:
Click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Assist
-> SECURE -> Supervisor password
This utility lets you do the following:
Register or delete the supervisor password.
Specify restrictions for general users.

Starting the computer by password

To start up the computer with the user password, follow these steps:
1. Turn on the power as described in Chapter 1, Getting Started. The
following message will appear in the screen:
Enter Password [ ]

At this point, the hotkeys FN + F1 to F9 do not work. They will function after
you enter the password.
2. Enter the Password.
3. Press ENTER.
If you enter the password incorrectly three times in a row, the computer
shuts off. In this case, you must turn the computer back on to retry
password entry.

Power-up modes
The computer has three different power-up modes as follows:
Shut Down Mode: The computer will shut down without saving data - in
view of this you must always save your work before you turn the
computer off.
Hibernation Mode: Data in memory will be saved to the hard disk drive.
Sleep Mode: Data will be maintained in the computer's memory.

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Please refer to the sections Turning on the power and Turning off the
power in Chapter 1, Getting Started for further information.

Windows utilities
You can configure various settings associated with both Sleep Mode and
Hibernation Mode within the Power Options (to access it, Start -> Control
Panel -> System and Security -> Power Options).

Hot keys
You can use the FN + F3 hot key to enter Sleep Mode or FN + F4 to enter
Hibernation Mode - please refer to Chapter 5, The Keyboard for further
details.

Panel power on/off

You can set up your computer so that power is turned off automatically
when you close the display panel, and turned on again when you open it.
Please note that this function is only available for Sleep Mode or
Hibernation Mode, not for Shut Down Mode.
If the panel power off function is enabled, and you manually shut down
Windows, do not close the display panel until the shut down process has
been completed.

System automatic Sleep/Hibernation

This feature automatically turns off the system in Sleep or Hibernation
Mode if the computer is not used for a set duration. Refer to Special
features, in Chapter 3 for an explanation of how to set the duration.

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Chapter 7
HW Setup
This chapter explains how to use the TOSHIBA HW Setup program to
configure your computer, and provides information on settings for various
functions.

Accessing HW Setup
To run the HW Setup program, click Start -> All Programs -> TOSHIBA ->
Utilities -> HWSetup.

HW Setup window
The HW Setup window contains a number of tabs (General, Password,
Display, Boot Priority, Keyboard, LAN, SATA and USB) to allow specific
functions of the computer to be configured.
In addition there are also three buttons: OK, Cancel and Apply.
OK

Accepts your changes and closes the HW Setup

window.

Cancel

Closes the window without accepting your

changes.

Apply

Accepts all your changes without closing the HW

Setup window.

General
This window displays the BIOS/EC version and contains two buttons:
Default and About.

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Default

Return all HW Setup values to the factory

settings.

About

Display the HW Setup version.

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HW Setup

Setup
This field displays the installed BIOS version, date and EC version.

Password
This option allows you to set or reset the user password for power on.

User Password
Lets you register a new password or change/remove an existing password.
Not Registered

Remove the password. (Default)

Registered

Set the password. A dialogue box will appear to

allow you to set the password.

To enter a user password:

1. Select Registered to display the following prompt:
Enter Password:
Enter a password. The character string you enter is displayed as a string of
asterisk.
2. Click OK. The following message appears, allowing you to verify the
password.
Verify Password:
3. If character strings match, the password is registered. Click OK. If they
do not match, the following message appears. You must repeat from
step 1.
Entry Error!!!
To delete a user password:
1. Select Not Registered to display the following prompt:
Enter Password:
2. Enter the currently registered password. The character string you enter
is displayed as a string of asterisks.
3. Click OK. If the character string you enter matches the registered
password, the password option is reset and the display changes to:
Not registered
If they do not match, the following message appears. You must repeat
from step 1.
Incorrect Password.

Owner String
This blank field is used to display a message when the password field is
displayed on startup. If a password is not registered the message will not
be shown. The maximum length is 511 characters.

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Display
This tab lets you customize your computers display settings for either the
internal display or an external monitor.

Power On Display
This tab allows you to select the display to be used when the computer is
started. Please note that this setting is only available on standard VGA
mode and is not available as part of the Windows Desktop properties.
The Power On Display is supported with some models.
Auto-Selected

Selects an external monitor if one is connected,

otherwise, it selects the internal display (default).

System LCD Only

Selects the internal LCD, even if an external

monitor is connected.

Boot Priority
Boot Priority Options
This tab allows you to set the priority for booting the computer. The Boot
Priority Options setting window will be displayed as shown below. Click the
up and down arrow buttons to adjust the priority.

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HW Setup

You can override the settings and manually select a boot device by
pressing one of the following keys while the computer is booting:
U

Selects the USB diskette drive.

Selects the network.

Selects the built-in hard disk drive.

Selects the CD-ROM*.

Selects the USB memory.

* In this computer, CD-ROM refers to the DVD Super Multi driver.

To change the boot drive, follow the steps below.
1. Hold down F12 and boot the computer. when the TOSHIBA Leading
Innovation >>> screen appears, release the F12 key.
2. Use the up and down cursor keys to select the boot device you want
and press ENTER.
If a Supervisor Password has been set, manual boot device selection
functions may be restricted.
The boot device selection methods described above will not change the
boot priority settings that have been configured in HW Setup. In addition, if
you press a key other than one of those listed, or if the selected device is
not installed, the system will continue to boot according to the current and
available settings in HW Setup.

Boot Speed
This feature allows you to select system boot-up speed. (It depends on the
model you purchased.)
Fast

Reduces system boot-up time. System can boot only

from the built-in HDD and only internal LCD and
keyboard are supported during the boot process.

Normal

System boots up at normal speed. (Default)

Keyboard
Wake-up on Keyboard
When this feature is enabled, and the computer is in Sleep Mode, you can
turn on the system by pressing any key. However, please be aware that this
option will only work with the internal keyboard and only when the computer
is in Sleep Mode.

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Enabled

Enables the Wake-up on Keyboard function.

Disabled

Disables the Wake-up on Keyboard function (Default).

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SATA
SATA Interface setting
Performance

Let HDD/SSD work with maximum performance.

(Default)

Battery life Let HDD/SSD work with battery life mode. If this setting
is selected, this caused performance down.

LAN
Wake-up on LAN
This feature lets the computer's power be turned on from shutdown when it
receives a wake-up packet (Magic packet) from the LAN.
Do not install or remove a memory module while Wake-up on LAN is
enabled.
The Wake-up on LAN function consumes power even when the system
is off. Leave the AC adaptor connected while using this feature.
Regarding Wake-up on LAN from sleep or hibernation, you must check
the "Allow the device to wake the computer" check box within the LAN
Device properties. (This feature does not effect the Wake-up on LAN
from sleep or hibernation.)
Power will be automatically turned on when a signal is received from an
administrator's computer which is connected via a network.
The following settings can be changed when the Built-in LAN is Enabled.
Connect the AC adaptor when using the Wake-up on LAN function. The
battery retention time will be shorter than the times listed in this manual
when this function is enabled. Refer to the section in chapter 6, Retaining
data with power off.
Enabled

Enables Wake-up on LAN from shutdown.

Disabled

Disables Wake-up on LAN from shutdown.

(Default)

Built-in LAN
This feature enables or disables the Built-in LAN.

Users Manual

Enabled

Enables Built-in LAN functions (Default).

Disabled

Disables Built-in LAN functions.

7-5

HW Setup

USB
Legacy USB Support
Use this option to enable or disable USB Legacy Emulation. If your
operating system does not support USB, you can still use a USB mouse
and keyboard by setting the Legacy USB Support item to enabled.

Users Manual

Enabled

Enables the USB Legacy Emulation (Default).

Disabled

Disables the USB Legacy Emulation.

7-6

Chapter 8
Troubleshooting
TOSHIBA have designed this computer for durability, however, should
problems occur you are able to use the procedures detailed in this chapter
to help determine the cause.
All users should become familiar with this chapter as knowing what might
go wrong can help prevent problems from occurring in the first place.

Problem solving process

Resolving problems will be much easier if you observe the following
guidelines:
Stop immediately when you recognize a problem exists as taking further
action may result in data loss or damage, or you may destroy valuable
problem related information that can help solve the problem.
Observe what is happening - write down what the system is doing and
what actions you performed immediately before the problem occurred.
If you have a printer attached, print a copy of the screen using the
computer's PRTSC key.
Please also be aware that the questions and procedures described in this
chapter are meant only as a guide, they are not definitive problem solving
techniques. In reality many problems can be solved simply, but a few may
require help from your reseller, dealer or service provider - if you find you
need to consult others, be prepared to describe the problem in as much
detail as possible.

Preliminary checklist
You should always consider the simplest solution first - the items detailed in
this checklist are easy to fix and yet can cause what appears to be a
serious problem:
Make sure you turn on all peripheral devices before you turn on the
computer - this includes your printer and any other external device you
are using.
Users Manual

8-1

Troubleshooting

Before you attach an external device you should first turn the computer
off, then when you turn the computer back on again it will recognize the
new device.
Make sure all optional accessories are configured properly in the
computer's setup program and that all required driver software has
been loaded (please refer to the documentation included with the
optional accessories for further information on its installation and
configuration).
Check all cables to ensure they are correctly and firmly attached to the
computer - loose cables can cause signal errors.
Inspect all connecting cables for loose wires and all connectors for
loose pins.
Check that your CD/DVD media is correctly loaded and, in the case of a
floppy diskette, that its write protect tab is correctly set.
Always try to make detailed notes of your observations and keep them in a
permanent error log - this will help you to describe your problems to your
reseller, dealer or service provider. In addition, if a problem recurs, the log
you have made will help to identify the problem faster.

Analyzing the problem

Sometimes the computer will give you clues that can help you identify why
it is malfunctioning. In view of this you should keep the following questions
in mind:
Which part of the computer is not operating properly - keyboard, hard
disk drive, display panel, touch pad, touch pad control buttons - as each
device will produce different symptoms.
Check the options within the operating system to ensure that its
configuration is set properly.
What appears on the display? Does it display any messages or random
characters? If you have a printer attached, print a copy of the screen
using the PRTSC key and, if possible, look up the messages in the
documentation included with the computer, software or operating
system.
Check that all connecting cables are correctly and firmly attached as
loose cables can cause erroneous or intermittent signals.
Do any indicators light, if so, which ones, what color are they and do
they stay on or blink? Write down what you see.
Do you hear any beeps, if so how many, are they long or short and are
they high pitched or low pitched? In addition, is the computer making
any unusual noises? Write down what you hear.
Record your observations so you can describe them in detail to your
reseller, dealer or service provider.

Users Manual

8-2

Troubleshooting

Software

Hardware

The problems may be caused by your software or disk. If

you cannot load a software package, the media may be
damaged or the program might be corrupted - in these
instances try loading another copy of the software if
possible.
If an error message appears while you are using a software
package you should refer to the documentation supplied
with it as this will usually include a problem solving section
or a summary of error messages.
Next, you should check any error messages against the
operating system documentation.
If you cannot find a software problem, you should then
check the setup and configuration of your hardware. First
run through the items in the preliminary checklist as
described previously then, if you still cannot correct the
problem, try to identify the source - the next section
provides checklists for individual components and
peripherals.

Before using a peripheral device or application software that is not an

authorized Toshiba part or product, make sure the device or software can
be used with your computer. Use of incompatible devices may cause injury
or may damage your computer.

Hardware and system checklist

This section discusses problems caused by your computers hardware or
attached peripherals. Basic problems may occur in the following areas:

System start-up
Self test
Power
Keyboard
Internal display panel
Hard disk drive
DVD Super Multi drive
Memory Cards: SD/SDHC/SDXC
Card, MultiMediaCard

Pointing device
USB device
Additional memory module
Sound system
External monitor
LAN
Wireless LAN
Bluetooth
Recovery Media

System start-up
When the computer does not start properly, check the following items:
Self Test
Power Sources
Power-on Password

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8-3

Troubleshooting

Self test
While booting up the computer, self test is executed automatically and the
TOSHIBA logo is displayed on the screen.
This message remains on the screen for a few seconds.
If the self test is successful, the computer tries to load the operating system
according to how the Boot Priority option is set within the TOSHIBA HW
Setup program.
If any of the following conditions are present, the self test has failed:
The computer stops and does not proceed to display information or
messages except for the TOSHIBA logo.
Random characters appear on the screen and the system does not
function normally.
The screen displays an error message.
In these instances, turn off the computer, check all cable connections and
then restart it - if the self test fails again, contact your reseller, dealer or
service provider.

Power
When the computer is not plugged into an AC power outlet, the battery
pack is the primary power source. However, your computer also has a
number of other power resources, including an intelligent power supply and
a Real Time Clock (RTC) battery, all of which are interrelated with any one
having the ability to produce apparent power problems.
This section provides checklists for AC power and the battery. If you cannot
resolve a problem after following them, the cause may lie with another
power related resource - in such an instance you should contact your
reseller, dealer or service provider.

Overheating power down

If the processor's temperature reaches an unacceptably high level with
either setting, the computer will automatically shuts down to prevent any
damage - in this instance all unsaved data in memory will be lost.
Problem

Procedure

Computer shuts down

and DC IN/Battery
indicator blinks amber

Leave the computer off until the DC IN/Battery

indicator stops blinking.

It is recommended to leave the computer off until the interior reaches room
temperature even though the DC IN/Battery indicator stops blinking.

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8-4

Troubleshooting

If the computer has reached room temperature

and it still does not start, or if it starts but shuts
down quickly, contact your reseller, dealer or
service provider.
Computer shuts down
and its DC IN/Battery
indicator is flashing
green.

This indicates a problem with the heat dispersal

system - you should contact your reseller, dealer
or service provider.

AC power
If you have trouble turning on the computer with the AC adaptor connected
you should check the status of the DC IN/Battery indicator. Please refer to
Chapter 6, Power and Power-Up Modes for further information.
Problem

Procedure

AC adaptor doesnt
power the computer
(DC IN/Battery
indicator does not glow
green)

Check the connections to make sure that the

power cord/adaptor is firmly connected to the
computer and a working power outlet.
Check the condition of the cord and terminals. If
the cord is frayed or damaged it should be
replaced, while if the terminals are soiled, they
should be cleaned with a clean cotton cloth.
If the AC adaptor still does not power the
computer, you should contact your reseller,
dealer or service provider.

Battery
If you suspect a problem with the battery, you should check the status of
the DC IN/Battery indicator. Please refer to Chapter 6, Power and PowerUp Modes for more information on these indicators, together with general
battery operation.

Users Manual

Problem

Procedure

Battery doesnt power

the computer

The battery may be discharged - connect the AC

adaptor to recharge the battery.

Battery doesnt charge

when the AC adaptor is
attached
(DC IN/Battery
indicator does not glow
amber).

If the battery is completely discharged, it will not

begin charging immediately, in these instances
you should wait a few minutes before trying again.
If the battery still does not charge, you should
check that the power outlet the AC adaptor is
connected to is supplying power - this can be
tested by plugging another appliance into it.

8-5

Troubleshooting

Problem

Procedure
Check whether the battery is hot or cold to the
touch - if so, it will not charge properly and should
be allowed to reach room temperature before
you try again.
Unplug the AC adaptor and remove the battery to
make sure its connecting terminals are clean - if
necessary wipe them with a soft dry cloth lightly
dipped in alcohol.
Connect the AC adaptor and replace the battery,
taking care to ensure that it is securely seated in
the computer.
Check the DC IN/Battery indicator - if it does not
glow, allow the computer to charge the battery for
at least twenty minutes. If the DC IN/Battery
indicator starts to glow after this period, allow the
battery to continue to charge for at least another
twenty minutes before turning on the computer.
However, if the indicator still does not glow, the
battery may be at the end of its operating life and
should be replaced. However, if you do not
believe the battery is at the end of its operating
life, you should speak to your reseller, dealer or
service provider.

Battery doesnt power If you frequently recharge a partially charged

the computer as long as battery, the battery might not charge to its full
potential - in these instances you should fully
expected
discharge the battery and then attempt to charge
it again.
Check the Power saver option under Select a
power plan in the Power Options.

Users Manual

8-6

Troubleshooting

Real Time Clock

Problem

Procedure

The BIOS setting and

system date/time are
lost.

The charge in the Real Time Clock (RTC) battery

has run out - you will need to set the date and
time in the BIOS setup application by using the
following steps:
1. Turn on the computer while pressing the F2
key.
2. Release the F2 key when the TOSHIBA
Leading Innovation >>> screen
appears - the BIOS setup application will
load.
3. Set the date in the System Date field.
4. Set the time in the System Time field.
5. Press F10 - a confirmation message will be
displayed.
6. Press ENTER - the BIOS setup application
will end and the computer will restart.

Keyboard
Keyboard problems can be caused by the setup and configuration of the
computer - please refer to Chapter 5, The Keyboard for further information.

Users Manual

Problem

Procedure

Output to screen is
garbled

Please refer to your software's documentation to

ensure that its is not remapping the keyboard in
any way (remapping involves changing or
reassigning the function of each key).
If you are still unable to use the keyboard, you
should contact your reseller, dealer or service
provider.

8-7

Troubleshooting

Internal display panel

Apparent computer's display panel problems may be related to the
computer's setup and configuration - please refer to Chapter 7, HW Setup,
for further information.
Problem

Procedure

No display

Press the FN + F5 hot keys to adjust the display

priority, and to make sure it is not set for output to
an external monitor.

Markings appear on the These marks may have come from contact with
computer's display
the keyboard and Touch Pad while the display
panel.
panel has been closed. You should try to remove
the marks by gently wiping the display panel with
a clean dry cloth or, if this fails, with a good
quality LCD screen cleaner. In this latter instance
you should always follow the instructions with the
screen cleaner and always ensure you let the
display panel dry properly before closing it.
Problems above remain You should initially refer to the documentation
supplied with you software to determine if it is
unresolved or other
this that is causing the problems. Alternatively
problems occur
you may wish to run the TOSHIBA PC
Diagnostic Tool to check the general operation
of the computer.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.

Hard disk drive

Problem

Procedure

Computer does not boot Check to see whether that is a floppy diskette in
from hard disk drive
the floppy diskette drive or a CD-ROM/DVDROM in the optical disc drive - if so remove it and
try to start the computer again.
If this has no effect, check the Boot Priority
setting within the TOSHIBA HW Setup utility please refer to the Boot Priority section in
Chapter 7, HW Setup for further information.
Please refer to your operating system
documentation in order to determine whether
there is a problem with any of the operating
system files or settings.

Users Manual

8-8

Troubleshooting

Problem

Procedure

Slow performance

The files on the hard disk drive may be

fragmented - in this instance you should run the
disk Defragmentation utility to check the
condition of your files and the hard disk drive.
Please refer to the operating system's
documentation or online Help File for further
information on operating and using the
Defragmentation utility.
As a last resort you should reformat the hard disk
drive and then reload the operating system and
all other files and data. If you are still unable to
resolve the problem, contact your reseller, dealer
or service provider.

DVD Super Multi drive

For more information, refer to Chapter 4, Operating Basics.
Problem

Procedure

You cannot access

a CD/DVD in the drive

Make sure the drives disc tray is securely

closed.
Press gently until it clicks into place.
Open the disc tray and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the disc tray could block laser
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe it
with a clean cloth dipped in water or a neutral
cleaner. Refer to the Media care section in
Chapter 4 for details on cleaning.

Some CD/DVDs run

The software or hardware configuration may be
correctly, but others do causing a problem. Make sure the hardware
not
configuration matches your softwares needs.
Check the CD/DVD's documentation.

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8-9

Troubleshooting

Check the type of CD/DVD you are using. The

drive supports:
DVD-ROM: DVD-ROM, DVD-Video
CD-ROM:
CD-DA, CD-Text, Photo CD
(single/multi-session), CD-ROM
Mode 1, Mode 2, CD-ROM XA
Mode 2 (Form1, Form2), Enhanced
CD (CD-EXTRA), Addressing
Method 2
Recordable DVD: DVD-R/-R DL, DVD+R/+R DL,
DVD-RW, DVD+RW, DVD-RAM
Check the region code on the DVD. It must
match that on the DVD Super Multi drive. Region
codes are listed in the Optical disc drives section
in Chapter 2, The Grand Tour.

Memory Cards: SD/SDHC/SDXC Card, MultiMediaCard

For further information, please refer to Chapter 3, Hardware, Utilities and
Options.

Users Manual

Problem

Procedure

Memory Card error

occurs

Remove the Memory Card from the computer

and then reinsert it in order to ensure it is firmly
connected.
If the problem persists, then you should refer to
the documentation supplied with your Memory
Card for further information.

You cannot write to an

Memory Card

Remove the Memory Card from the computer

and check to ensure that it is not write protected.

You cannot read a file

Check to ensure the required file is actually on

the Memory Card that is inserted into the
computer.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.

8-10

Troubleshooting

Pointing device
If you are using a USB mouse, you should also refer to both the USB
device section in this chapter, and the documentation supplied with your
mouse.

Touch Pad
Problem

Procedure

The Touch Pad does

not work.

Check the Device Select settings.

Click Start -> Control Panel -> Hardware and
Sound -> Mouse.
Pressing FN + F9 to enable.

On-screen pointer does In this instance the system might be busy - Try
not respond to pointing moving the mouse again after waiting a short
while.
device operation

Users Manual

Double-tapping does
not work

In this instance, you should initially try changing

the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click Start -> Control Panel
-> Hardware and Sound -> Mouse.
2. Within the Mouse Properties window, click
the Buttons tab.
3. Set the double-click speed as required and
click OK.

The on-screen pointer

moves too fast or too
slow

In this instance, you should initially try changing

the speed setting within the Mouse Control utility.
1. To access this utility, click Start -> Control
Panel -> Hardware and Sound -> Mouse.
2. Within the Mouse Properties window, click
the Pointer Options tab.
3. Set the pointer speed as required and click
OK.

8-11

Troubleshooting

Problem

Procedure

The reaction of Touch

pad is either too
sensitive or not
sensitive enough.

Adjust the touch Sensitivity.

1. Click Start -> Control Panel -> Hardware
and Sound -> Mouse.
2. Within the Mouse Properties window, click
the Advanced tab.
3. Click the Advanced feature settings...
button.
4. Advanced feature settings is displayed.
5. In the Touch Pad tab, click Settings... button
within the Pointer speed and tapping
settings.
6. Detailed Touch Pad settings window is
displayed.
7. Move the slider bar to adjust the sensitivity in
the Touch Sensitivity.
8. Click OK button.
9. Click the OK button on Advanced feature
setting screen.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.

USB mouse
Problem

Procedure

On-screen pointer does In this instance the system might be busy - Try
not respond to mouse moving the mouse again after waiting a short
operation
while.
Remove the mouse from the computer and then
reconnect it to a free USB port it in order to
ensure it is firmly attached.
Double-clicking does
not work

Users Manual

In this instance, you should initially try changing

the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click Start -> Control
Panel -> Hardware and Sound -> Mouse.
2. Within the Mouse Properties window, click
the Buttons tab.
3. Set the double-click speed as required and
click OK.

8-12

Troubleshooting

Problem

Procedure

The on-screen pointer

moves too fast or too
slow

In this instance, you should initially try changing

the speed setting within the Mouse Control utility.
1. To access this utility, click Start -> Control
Panel -> Hardware and Sound -> Mouse.
2. Within the Mouse Properties window, click
the Pointer Options tab.
3. Set the pointer speed as required and click
OK.

The on-screen pointer

moves erratically

The elements of the mouse responsible for

detecting movement might be dirty - please refer
to the documentation supplied with the mouse for
instructions on how to clean it.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.

USB device
In addition to the information in this section, please also refer to the
documentation supplied with your USB device.
Problem

Procedure

USB device does not

work

Remove the USB device from the computer and

then reconnect it to a free port it in order to
ensure it is firmly attached.
Ensure that any required USB device drivers are
properly installed - to achieve this you should
refer to both the device documentation and the
operating system documentation.
If you are using an operating system that does
not support USB, you are still able to use a USB
mouse and/or USB keyboard by setting the
Legacy USB Support option within the
TOSHIBA HW Setup utility to Enabled.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.

Users Manual

8-13

Troubleshooting

Additional memory module

Please also refer to Chapter 3, Hardware, Utilities and Options, for further
information on installing and removing memory modules.
Problem

Procedure

An error will occur if a

memory module is
inserted into Slot B
while no memory
module is inserted in
Slot A.

Remove the memory module from Slot B and

insert it into Slot A.

Sound system
In addition to the information in this section, please also refer to the
documentation supplied with your audio device.
Problem

Procedure

No sound is heard

Adjust the volume.

To increase the volume click the volume up
button, and to decrease it click the volume down
button.
Check the software volume settings.
Please check to see if Mute is turned to Off
Check to make sure the headphone connection
is secure.
Check within the Windows Device Manager
application to ensure the sound device is
enabled and that the device is properly working.
For further information, please refer to
"Troubleshooting in Windows" section of
Windows Help and Support.

Annoying sound is
heard

Users Manual

In this instance you may be experiencing

feedback from either the internal microphone or
an external microphone connected to the
computer - please refer to Sound System in
Chapter 4, Operating Basics for further
information.
Volume cannot be adjusted during Windows start
up or shut down.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.

8-14

Troubleshooting

External monitor
Please also refer to Chapter 3, Hardware, Utilities and Options, and to the
documentation supplied with your monitor for further information.
Problem

Procedure

Monitor does not turn

on

After confirming that the monitor's power switch

is on, you should check the connections to make
sure that the power cord/adaptor is firmly
connected to the monitor and to a working power
outlet.

No display

Try adjusting the contrast and brightness controls

on the external monitor.
Press the FN + F5 hot key in order to change the
display priority and ensure that it is not set for the
internal display only.
Check to see if the external monitor is connected.
When the external monitor is set as the primary
display device in extended desktop mode, it will
not display when the computer wakes up from
Sleep Mode if the external monitor has been
disconnected while in Sleep Mode.
To keep this from happening, do not disconnect
the external monitor while the computer is in
Sleep or Hibernation Mode.
Remember to turn off the computer before
disconnecting the external monitor.
When the display panel and an external monitor
are set to clone mode and they are turned off by
the timer, the display panel or the external
monitor may not display when turned on again.
If this occurs, press FN + F5 to re-set the display
panel and external monitor to clone mode.

Display error occurs

Users Manual

Check that the cable connecting the external

monitor to the computer is firmly attached.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.

8-15

Troubleshooting

LAN
Problem

Procedure

Cannot access LAN

Check for a firm cable connection between the

LAN jack and the LAN hub.

Wake-up on LAN does

not work

Make sure the AC adaptor is connected. The

Wake-up on LAN function consumes power even
when the system is off.
If problems persist, consult your LAN
administrator.

Wireless LAN
If the following procedures do not restore LAN access, consult your LAN
administrator. For more information on wireless communication, refer to
Chapter 4, Operating Basics.
Problem

Procedure

Cannot access
Wireless LAN

Make sure the computer's Wireless

communication function is on.
If problems persist, contact your LAN
administrator.

Bluetooth
For further information on Bluetooth wireless communication, please refer
to Chapter 4, Operating Basics.

Users Manual

Problem

Procedure

Cannot access
Bluetooth device

Check to ensure the computer's Wireless

Communication function is on.

8-16

Troubleshooting

Recovery Media
Problem

Procedure

The following message

appears when
executing Recovery
Media Creator.
"The Recovery
Media Creator can
not be launched
because there is
no recovery
partition."

You will see this message if you have previously

chosen to remove the partition and are trying to
create "Recovery Media".
When there is no recovery partition, the
Recovery Media Creator cannot make Recovery
Media.
However, if you have already created a
"Recovery Media", you can use it to restore the
recovery partition.
Simply follow the instructions in Restoring the
pre-installed software from your created
Recovery Media section in Chapter1, Getting
Started.
You will be directed to select "Restore Original
Factory Image" from the drop-down menu.
If you have not created "Recovery Media",
please contact TOSHIBA support for assistance.

TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.

Before you call

Some problems you experience may be related to software or the operating
system so it is important that you investigate other sources of assistance
first. Before contacting TOSHIBA, try the following:
Review troubleshooting sections in the documentation supplied with
your software and/or peripheral devices.
If a problem occurs when you are running software applications, consult
the software documentation for troubleshooting suggestions and
consider calling the software company's technical support department
for assistance.
Consult the reseller or dealer from where you purchased your computer
and/or software - they are your best resource for current information
and support.

Users Manual

8-17

Troubleshooting

Where to write
If you are still unable to solve the problem and suspect that it is hardware
related, write to TOSHIBA at the nearest location listed below:

Users Manual

Outside of Europe

In Europe

Australia
TOSHIBA Australia Pty. Ltd.
Information Systems Division
Building C, 12-24 Talavera Rd,
North Ryde, 2113, NSW, Australia.

Germany & Austria

TOSHIBA Europe (I.E.) GmbH
Geschftsbereich,
Deutschland-sterreich
Hammfelddamm 8, D-41460 Neuss,
Germany

Canada
TOSHIBA of Canada Ltd.
191 McNabb Street, Markham,
Ontario L3R 8H2

France
TOSHIBA Systms France S.A.
7, Rue Ampre B.P. 131, 92804
Puteaux Cedex

China
TOSHIBA Personal Computer &
Network (Shanghai) Co., Ltd.
10F, BEA Finance Tower, No.66
Hua Yuan Shi Qiao Road, Pudong,
Shanghai, P.R.China 200120

Netherlands
TOSHIBA Information Systems,
Benelux B.V.
Rivium Boulevard 41 2909 LK
Capelle a/d IJssel

Singapore
TOSHIBA Singapore Pte. Ltd.
438B Alexandra Road #06-01
Alexandra Technopark Singapore
119968

Spain
TOSHIBA Information Systems,
ESPAA
Parque Empresarial San Fernando
Edificio Europa, 1a Planta, Escalera
A 28830 Madrid Espaa

United States of America

TOSHIBA America Information
Systems, Inc.
9740 Irvine Boulevard Irvine,
California 92618 USA

United Kingdom
TOSHIBA Information Systems
(U.K.) Ltd.
TOSHIBA Court Weybridge
Business Park Addlestone Road
Weybridge, Surrey KT15 2UL

India
TOSHIBA India Pvt Ltd.
PC Division 6th Floor, DR Gopal Das
Bhawan Barakhamba Road, Delhi110001, India

The Rest of Europe

TOSHIBA Europe (I.E.) GmbH
Geschftsbereich, Deutschlandsterreich Hammfelddamm 8, D41460 Neuss, Germany

8-18

Appendix A
Specifications
This appendix summarizes the computers technical specifications.

Physical Dimensions
Refer to User Information Guide about Size.

Environmental Requirements
Conditions

Ambient temperature

Relative humidity

Operating

5C (41F) to 35C (95F)

20% to 80%
(noncondensing)

Non-operating

-20C (-4F) to 65C (149F) 10% to 90%

(noncondensing)

Wet-bulb
temperature

26C maximum

Conditions

Altitude (from sea level)

Operating

0 to 3,000 meters

Non-operating

0 to 10,000 meters maximum

Power Requirements
AC adaptor

100-240 volts AC
50 or 60 hertz (cycles per second)

Computer

Users Manual

19V DC

A-1

Appendix B
Display Controller and Video mode
Display controller
The display controller interprets software commands into hardware
commands that turn particular parts on the screen on or off.
Due to the display panel's increased resolution, lines may appear broken in
when displaying images in full-screen text mode.
The display controller also controls the video mode and uses industry
standard rules to govern the screen resolution and the maximum number of
colors that can be displayed at any one time. Therefore, software written for
a given video mode will run on any computer that supports that mode.

Video mode
Video mode settings are configured via the Screen Resolution dialog.
To open the Screen Resolution dialog, click Start -> Control Panel ->
Appearance and Personalization -> Display -> Change display
settings.
If you are running some applications (for example a 3D application or video
playback and so on), you may see some disturbance, flickering or frame
dropping on your screen.
If that occurs, adjust the resolution of display, lowering it until the screen is
displayed properly.
Disabling Windows AeroTM may also help correct this issue.

Users Manual

B-1

Appendix C
Information for Wireless Devices
Wireless LAN Interoperability
The Wireless LAN is compatible with other LAN systems Direct Sequence
Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing
(OFDM) radio technology, and is compliant to:
The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n or
b/g/n), as defined and approved by the Institute of Electrical and
Electronics Engineers.
The Wireless Fidelity (Wi-Fi) certification as defined by the Wi-Fi
Alliance.
The Wi-Fi CERTIFIED logo is a certification mark of the Wi-Fi
Alliance.

Bluetooth wireless technology Interoperability

Bluetooth Cards from TOSHIBA are designed to be interoperable with
any product with Bluetooth wireless technology that is based on Frequency
Hopping Spread Spectrum (FHSS) radio technology, and is compliant to:
Bluetooth Specification Ver. 3.0+HS or Ver. 2.1+EDR (depending on the
model you purchased), as defined and approved by the Bluetooth
Special Interest Group.
Logo certification with Bluetooth wireless technology as defined by the
Bluetooth Special interest Group.

Users Manual

C-1

Information for Wireless Devices

CAUTION about Wireless Devices

The wireless devices have not completed verification of connection and
operation with all devices which are using the Wireless LAN or Bluetooth
radio technology.
Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another. If you use Bluetooth and
Wireless LAN devices simultaneously, you may occasionally experience a
less than optimal network performance or even lose your network connection.
If you should experience any such problem, immediately turn off either one
of your Bluetooth or Wireless LAN.
Please visit http://www.pc.support.global.toshiba.com, if you have any
questions about using Wireless LAN or Bluetooth Card from TOSHIBA.
In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htm
Your Bluetooth product is not compatible with devices using Bluetooth Version 1.0B specifications

Wireless Devices and your health

Wireless products, like other radio devices, emit radio frequency
electromagnetic energy. The level of energy emitted by Wireless products
however is far much less than the electromagnetic energy emitted by
wireless devices like for example mobile phones.
Because Wireless products operate within the guidelines found in radio
frequency safety standards and recommendations, TOSHIBA believes
Wireless products is safe for use by consumers. These standards and
recommendations reflect the consensus of the scientific community and
result from deliberations of panels and committees of scientists who
continually review and interpret the extensive research literature.
In some situations or environments, the use of Wireless products may be
restricted by the proprietor of the building or responsible representatives of
the organization. These situations may for example include:
Using the Wireless products equipment on board of airplanes, or
In any other environment where the risk of interference to other devices
or services is perceived or identified as harmful.
If you are uncertain of the policy that applies on the use of wireless devices
in a specific organization or environment (e.g. airports), you are
encouraged to ask for authorization to use the Wireless device prior to
turning on the equipment.
Users Manual

C-2

Information for Wireless Devices

Radio Regulatory Information

The Wireless device is must be installed and used in strict accordance with
the manufacturers instructions as described in the user documentation that
comes with the product. This product complies with the following radio
frequency and safety standards.

Europe
Restrictions for Use of 2400.0-2483.5MHz Frequencies in
Europe
France:

Outdoor use limited to 10mW

e.i.r.p. within the
band 24542483.5MHz

Military Radiolocation use.Refarming

of the 2.4GHz band has been ongoing in recent years to allow current
relaxed regulation Full implementation planned 2012.

Italy:

For private use, a general authorization is required if WAS/RLANs are

used outside own premises. For public use, a general authorization is
required.

Luxembourg:

Implemented

General authorization required for

network and service supply.

Norway:

Implemented

This subsection does not apply for

the geographical area within a radius
of 20 km from the centre of NyAlesund.

Russian Federa- tion:

Only for indoor applications.

Restrictions for Use of 5150-5350MHz Frequencies in

Europe

Users Manual

Italy:

For private use, a general authorization is required if WAS/RLANs are

used outside own premises.

Luxembourg:

Implemented

General authorization required for

network and service supply.

C-3

Information for Wireless Devices

Russian Federa- Limited

tion:

e.i.r.p 100mW. Permitted to use only

for indoor applications, closed industrial and warehouse areas, and on
board aircraft.
1. Permitted to use for local networks of aircraft crew service
communications on board aircraft
in area of the airport and at all
stages of flight.
2. Permitted to use for public wireless access local networks on
board aircraft during a flight at the
altitude not less than 3000m.

Restrictions for Use of 5470-5725MHz Frequencies in

Europe
Italy:

For private use, a general authorization is required if WAS/RLANs are

used outside own premises.

Luxembourg:

Implemented

General authorization required for

network and service supply

Russian Federa- Limited

tion:

e.i.r.p 100mW. Permitted to use only

for indoor applications, closed industrial and warehouse areas, and on
board aircraft.
1. Permitted to use for local networks of aircraft crew service
communications on board aircraft
in area of the airport and at all
stages of flight.
2. Permitted to use for public wireless access local networks on
board aircraft during a flight at the
altitude not less than 3000m.

To remain in conformance with European spectrum usage laws for

Wireless LAN operation, the above 2.4GHz and 5GHz channel limitations
apply for outdoor usage. The user should use the wireless LAN utility to
check the current channel of operation. If operation is occurring outside of
the allowable frequencies for outdoor use, as listed above, the user must
contact the applicable national spectrum regulator to request a license for
outdoor operation.

Users Manual

C-4

Information for Wireless Devices

Canada - Industry Canada (IC)

This device complies with RSS 210 of Industry Canada. Operation is
subject to the following two conditions: (1) this device may not cause
interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of this device.
The term IC before the equipment certification number only signifies that
the Industry Canada technical specifications were met.

USA-Federal Communications Commission (FCC)

This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
Refer to the FCC information section for the detailed information.

Caution: Exposure to Radio Frequency Radiation

The radiated output power of the Wireless device is far below the FCC
radio frequency exposure limits. Nevertheless, the Wireless device shall be
used in such a manner that the potential for human contact during normal
operation is minimized.
In the usual operating configuration, the distance between the antenna and
the user should not be less than 20cm. Please refer to the computer users
manual for the details regarding antenna location.
The installer of this radio equipment must ensure that the antenna is
Canada limits for the general population; consult Safety Code 6, obtainable
from Health Canadas website www.hc-sc.gc.ca

Caution: Radio Frequency Interference Requirements

This device is restricted to indoor use due to its operation in the 5.15 to
5.25GHz frequency range.

Users Manual

C-5

Information for Wireless Devices

Taiwan
Article 12

Without permission granted by the NCC, any company, enterprise, or user is not allowed to change
frequency, enhance transmitting power or alter original characteristic as well as performance to an
approved low power radiofrequency devices.

Article 14

The low power radio-frequency devices shall not

influence aircraft security and interfere legal communications;
If found, the user shall cease operating immediately
until no interference is achieved.
The said legal communications means radio communications is operated in compliance with the Telecommunications Act.
The low power radio-frequency devices must be
susceptible with the interference from legal communications or ISM radio wave radiated devices.

Using this equipment in Japan

In Japan, the frequency bandwidth of 2,400MHz to 2,483.5MHz for second
generation low-power data communication systems such as this equipment
overlaps that of mobile object identification systems (premises radio station
and specified low-power radio station).

1. Important notice
The frequency bandwidth of this equipment may operate within the same
range as industrial devices, scientific devices, medical devices, microwave
ovens, licensed radio stations and non-licensed specified low-power radio
stations for mobile object identification systems (RFID) used in factory
production lines (Other Radio Stations).
1. Before using this equipment, ensure that it does not interfere with any of
the equipment listed above.
2. If this equipment causes RF interference to other radio stations,
promptly change the frequency being used, change the location of use,
or turn off the source of emissions.
Contact an authorized TOSHIBA service provider if you have problems with
interference caused by this product to Other Radio Stations.

Users Manual

C-6

Information for Wireless Devices

2. Indication for Wireless LAN

The indication shown below appears on this equipment.

(1)
(2)
(3)
(4)
(5)

2.4
DS
OF
4

: This equipment uses a frequency of 2.4GHz.

: This equipment uses DS-SS modulation.
: This equipment uses OFDM modulation.
: The interference range of this equipment is less than
40m.
:This equipment uses a frequency bandwidth from
2,400MHz to 2,483.5MHz. It is possible to avoid the
band of mobile object identification systems.

3. Indication for Bluetooth

The indication shown below appears on this equipment.

1. 2.4 : This equipment uses a frequency of 2.4 GHz.

2. FH : This equipment uses FH-SS modulation.
3. 1 : The interference range of this equipment is less than 10 m.
4.

: This equipment uses a frequency bandwidth from 2,400

MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object
identification systems.

4. About the JEITA

5GHz Wireless LAN supports W52/W53/W56 Channel.

Users Manual

C-7

Information for Wireless Devices

Device Authorization
This device obtains the Technical Regulation Conformity Certification and it
belongs to the device class of radio equipment of low-power data
communication system radio station stipulated in the Telecommunications
Business Law of Japan.
Atheros AR9285 Wireless Network Adapter b/g/n(b/g) module
The Name of the radio equipment: AR5B95
DSP Research, Inc.
Approval Number: D081038003
Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC b/g/n Wireless
LAN
The Name of the radio equipment: RTL8188CE
Japan Approvals Institute for Telecommunications Equipment
Approval Number: D100075001
Broadcom 802.11n Network Adapter b/g/n(b/g) Wireless LAN and
Bluetooth
The Name of the radio equipment: BCM94313HMGB
DSP Research, Inc.
Approval Number: D091214003
Atheros AR9002WB-1NG Wireless Network Adapter b/g/n(b/g)
Wireless LAN and Bluetooth
The Name of the radio equipment: AR5B195
DSP Research, Inc.
Approval Number: D091014003
The following restrictions apply:
Do not disassemble or modify the device.
Do not install the embedded wireless module into other device.
When using the wireless device in any country or region, refer to the
section Approved Countries/Regions for use in the online manual.

Radio approvals for wireless devices

Approved Countries/Regions for the Atheros AR9285 Wireless
Network Adapter b/g/n (b/g) Wireless LAN
This equipment is approved to the radio standard by the countries/regions
in the following table.
Do not use this equipment in the countries/regions which are not listed in
the table below.

Users Manual

C-8

Information for Wireless Devices

Available channel of Peer-to-peer connection by ad-hoc mode is Ch1Ch11.

Connection with an access point by the Infrastructure mode is Ch1Ch13.
As of Oct. 2010
Albania

Australia

Austria

Azerbaijan

Argentina

Bahrain

Belgium

Bolivia

Bosnia and Herzegovina

Bulgaria

Canada

Cambodia

Chile

China

Colombia

Costa Rica

Croatia

Cyprus

Czech Republic Denmark

Dominican Republic

Ecuador

Egypt

El Salvador

Estonia

Finland

France

Germany

Ghana

Greece

Guatemala

Hong Kong

Hungary

Iceland

India

Indonesia

Ireland

Italy

Japan

Jordan

Kazakhstan

Kenya

Kuwait

Kyrgyzstan

Latvia

Lebanon

Liechtenstein

Lithuania

Luxembourg

Macedonia

Malaysia

Malta

Mexico

Monaco

Montenegro

Netherlands

New Zealand

Norway

Oman

Panama

Pakistan

Papua New
Guinea

Paraguay

Peru

Philippines

Poland

Portugal

Puerto Rico

Qatar

Romania

Saudi Arabia

Serbia

Singapore

Slovak Republic

Slovenia

South Africa

South Korea

Spain

Sri Lanka

Sweden

Switzerland

Taiwan

Thailand

Turkey

UAE

UK

Ukraine

USA

Uruguay

Venezuela

Vietnam

Yemen

Zimbabwe

Users Manual

C-9

Information for Wireless Devices

Approved Countries/Regions for the Realtek RTL8188CE Wireless

LAN 802.11n PCI-E NIC b/g/n Wireless LAN
This equipment is approved to the radio standard by the countries/regions
in the following table.
Do not use this equipment in the countries/regions which are not listed in
the table below.
An ad-hoc mode is not available in 802.11n mode.
Available channel of Peer-to-peer connection by ad-hoc mode is Ch1Ch11.
Connection with an access point by the Infrastructure mode is Ch1Ch13.
As of Oct. 2010

Users Manual

Argentina

Australia

Austria

Azerbaijan

Bahrain

Belgium

Bolivia

Bosnia and
Herzegovina

Brazil

Bulgaria

Cambodia

Canada

Chile

China

Colombia

Costa Rica

Croatia

Cyprus

Czech Republic Denmark

Dominican Republic

Ecuador

Egypt

El Salvador

Estonia

Finland

France

Germany

Ghana

Greece

Guatemala

Hong Kong

Hungary

Iceland

India

Indonesia

Ireland

Italy

Japan

Jordan

Kazakhstan

Kenya

Kuwait

Kyrgyzstan

Latvia

Lebanon

Lesotho

Liechtenstein

Lithuania

Luxembourg

Macedonia

Malaysia

Malta

Mexico

Monaco

Montenegro

Mozambique

Namibia

Netherlands

New Zealand

Norway

Oman

Pakistan

Panama

Papua New Guinea

Paraguay

Peru

Philippines

Poland

Portugal

Puerto Rico

Qatar

Romania

Saudi Arabia

Senegal

Serbia

Singapore

Slovak Republic

Slovenia

South Africa

South Korea

Spain

Sri Lanka

Sweden
C-10

Information for Wireless Devices

Switzerland

Taiwan

Thailand

Turkey

Ukraine

UAE

UK

USA

Uruguay

Venezuela

Vietnam

Approved Countries/Regions for the Broadcom 802.11n Network

Adapter b/g/n(b/g) Wireless LAN and Bluetooth
This equipment is approved to the radio standard by the countries/regions
in the following table.
Do not use this equipment in the countries/regions which are not listed in
the table below.
Available channel of Peer-to-peer connection by ad-hoc mode is Ch1Ch11.
Connection with an access point by the Infrastructure mode is Ch1Ch13.
As of Oct. 2010

Users Manual

Albania

Australia

Austria

Argentina

Bahrain

Belgium

Bolivia

Bosnia and Herzegovina

Bulgaria

Cambodia

Canada

Chile

China

Colombia

Costa Rica

Croatia

Cyprus

Czech Republic

Denmark

Dominican Republic

Ecuador

Egypt

El Salvador

Estonia

Finland

France

Germany

Greece

Guatemala

Hong Kong

Hungary

Iceland

India

Indonesia

Ireland

Italy

Japan

Jordan

Kenya

Kuwait

Latvia

Lebanon

Liechtenstein

Lithuania

Luxembourg Macedonia

Malaysia

Malawi

Malta

Mexico

Monaco

Montenegro

Netherlands

New Zealand

Norway

Oman

Panama

Pakistan

Papua New Guinea Paraguay

Peru

Philippines

Poland

Portugal

Puerto Rico

Qatar

Romania

Saudi Arabia

Serbia

Singapore

Slovak Republic

Slovenia

C-11

Information for Wireless Devices

South Africa

South Korea

Spain

Sri Lanka

Sweden

Switzerland

Taiwan

Thailand

Turkey

UAE

UK

Ukraine

USA

Uruguay

Venezuela

Vietnam

Yemen

Zimbabwe

Approved Countries/Regions for the Atheros AR9002WB-1NG

Wireless Network Adapter b/g/n(b/g) Wireless LAN and Bluetooth
This equipment is approved to the radio standard by the countries/regions
in the following table.
Do not use this equipment in the countries/regions which are not listed in
the table below.
Available channel of Peer-to-peer connection by ad-hoc mode is Ch1Ch11.
Connection with an access point by the Infrastructure mode is Ch1Ch13.
As of Oct. 2010

Users Manual

Albania

Algeria

Angola

Argentina

Australia

Austria

Azerbaijan

Bahrain

Bangladesh

Belarus

Belgium

Bolivia

Bosnia and Herzegovina

Botswana

Brazil

Bulgaria

Burkina Faso

Burundi

Cambodia

Cameroon

Canada

Central African
Republic

Chile

China

Colombia

Comoros

Costa Rica

Croatia

Cyprus

Czech Republic Democratic Repub- Denmark

lic of the Congo

Dominican Republic Ecuador

Egypt

El Salvador

Estonia

Finland

France

Georgia

Germany

Ghana

Greece

Guatemala

Honduras

Hong Kong

Hungary

Iceland

India

Indonesia

Ireland

Israel

Italy

Ivory Coast

Japan

Jordan

Kazakhstan

Kenya

Kuwait

Kyrgyzstan
C-12

Information for Wireless Devices

Users Manual

Latvia

Lebanon

Lesotho

Liberia

Liechtenstein

Lithuania

Luxembourg

Lybia

Madagascar

Malawi

Malaysia

Malta

Mauritius

Mexico

Monaco

Montenegro

Morocco

Mozambique

Namibia

Netherlands

New Zealand

Nicaragua

Niger

Nigeria

Norway

Oman

Pakistan

Panama

Paraguay

Peru

Philippines

Poland

Portugal

Puerto Rico

Qatar

Republic of
Chad

Republic of Djibouti

Republic of The Reunion

Gambia

Romania

Rwanda

Saudi Arabia

Senegal

Serbia

Sierra Leone

Singapore

Slovak Republic

Slovenia

South Africa

South Korea

Spain

Sri Lanka

Swaziland

Sweden

Switzerland

Taiwan

Tajikistan

Thailand

Togo

Tunisia

Turkey

Turkmenista

UAE

UK

Ukraine

Uruguay

USA

Venezuela

Vietnam

Yemen

Zambia

Zimbabwe

C-13

Appendix D
AC Power Cord and Connectors
The power cords AC input plug must be compatible with the various
international AC power outlets and the cord must meet the standards for
the country/region in which it is used. All cords must meet the following
specifications:
Length:

Minimum 1.7 meters

Wire size:

Minimum 0.75 mm2

Current rating:

Minimum 2.5 amperes

Voltage rating:

125 or 250 VAC

(depending on country/regions power standards)

Certification agencies
U.S. and Canada: UL listed and CSA certified
No. 18 AWG, Type SVT or SPT-2
Australia:

AS

Japan:

DENANHO

China:

CQC, CEMC

Europe:

Users Manual

Austria:

OVE

Italy:

IMQ

Belgium:

CEBEC

The Netherlands:

KEMA

D-1

AC Power Cord and Connectors

Denmark:

DEMKO

Norway:

NEMKO

Finland:

FIMKO

Sweden:

SEMKO

France:

LCIE

Switzerland:

SEV

Germany:

VDE

United Kingdom:

BSI

In Europe, two conductors power cord must be VDE type, H05VVH2-F or

H03VVH2-F and for three conductors power cord must be VDE type,
H05VV-F.
For the United States and Canada, two pin plug configuration must be a 215P (250V) or 1-15P (125V) and three pin plug configuration must be 615P (250V) or 5-15P (125V) as designated in the U.S. National Electrical
code handbook and the Canadian Electrical Code Part II.
The following illustrations show the plug shapes for the U.S.A. and Canada,
the United Kingdom, Australia, Europe and China.
USA

UL approved
Australia

BS approved
Europe

Canada

Approved by the
appropriate agency
China

CSA approved

CCC approved

AS approved

Users Manual

United Kingdom

D-2

Appendix E
Legal Footnotes
This chapter states the Legal Footnotes information applicable to TOSHIBA
computers.

Non-applicable Icons
Certain computer chassis are designed to accommodate all possible
configurations for an entire product series. Therefore, please be aware that
your selected model may not have all the features and specifications
corresponding to all of the icons or switches shown on the computer
chassis.

CPU
Central Processing Unit ("CPU") Performance Legal Footnotes.
CPU performance in your computer product may vary from specifications
under the following conditions:
use of certain external peripheral products
use of battery power instead of AC power
use of certain multimedia, computer generated graphics or video
applications
use of standard telephone lines or low speed network connections
use of complex modeling software, such as high end computer aided
design applications
use of several applications or functionalities simultaneously
use of computer in areas with low air pressure (high altitude >1,000
meters or >3,280 feet above sea level)

Users Manual

E-1

Legal Footnotes

use of computer at temperatures outside the range of 5C to 30C (41F

to 86F) or >25C (77F) at high altitude (all temperature references are
approximate and may vary depending on the specific computer model please refer to your computer documentation or visit the Toshiba
website at www.pcsupport.toshiba.com for details).
CPU performance may also vary from specifications due to design
configuration.
Under some conditions, your computer product may automatically shutdown. This is a normal protective feature designed to reduce the risk of lost
data or damage to the product when used outside recommended
conditions. To avoid risk of lost data, always make back-up copies of data
by periodically storing it on an external storage medium. For optimum
performance, use your computer product only under recommended
conditions. Read additional restrictions in your product documentation.
Contact Toshiba technical service and support, refer to TOSHIBA support
section in Chapter 8 Troubleshooting for more information.

64-Bit Computing
64-bit processors are designed to take advantage of 32 and 64 bit
computing.
64-bit computing requires that the following hardware and software
requirements are met:
64-bit Operating System
64-bit CPU, Chipset and BIOS (Basic Input/Output System)
64-bit Device drivers
64-bit applications
Certain device drivers and/or applications may not be compatible with a 64bit CPU and therefore may not function properly.

Memory (Main System)

Part of the main system memory may be used by the graphics system for
graphics performance and therefore reduce the amount of main system
memory available for other computing activities. The amount of main
system memory allocated to support graphics may vary depending on the
graphics system, applications utilized, system memory size and other
factors.
Computers configured with a 32-bit operating system can address up to
approximately 3 GB of system memory.
Computers configured with a 64-bit operating system can address 4 GB or
more of system memory.

Users Manual

E-2

Legal Footnotes

Battery Life
Battery life may vary considerably depending on product model,
configuration, applications, power management settings and features
utilized, as well as the natural performance variations produced by the
design of individual components. Published battery life numbers are
achieved on select models and configurations tested by Toshiba at the time
of publication. Recharge time varies depending on usage. Battery may not
charge while computer is consuming full power.
After going through many charge and discharge cycles, the battery will lose
its ability to perform at maximum capacity and will need to be replaced.
This is a normal phenomenon for all batteries. To purchase a new battery
pack, see the accessories information that is shipped with your computer.

Hard Disk Drive (HDD) Capacity

One Gigabyte (GB) means 109 = 1,000,000,000 bytes using powers of 10.
The computer operating system, however, reports storage capacity using
powers of 2 for the definition of 1 GB = 230 = 1,073,741,824 bytes, and
therefore shows less storage capacity. Available storage capacity will also
be less if the product includes one or more pre-installed operating systems,
such as Microsoft Operating System and/or pre-installed software
applications, or media content. Actual formatted capacity may vary.

LCD
Over a period of time, and depending on the usage of the computer, the
brightness of the LCD screen will deteriorate. This is an intrinsic
characteristic of LCD technology.
Maximum brightness is only available when operating in AC power mode.
Screen will dim when the computer is operated on battery power and you
may not be able to increase the brightness of the screen.

Graphics Processor Unit ("GPU")

Graphics processor unit ("GPU") performance may vary depending on
product model, design configuration, applications, power management
settings and features utilized. GPU performance is only optimized when
operating in AC power mode and may decrease considerably when
operating in battery power mode.
Total Available Graphics Memory is the total of, as applicable, Dedicated
Video Memory, System Video Memory and Shared System Memory.
Shared System Memory will vary depending on system memory size and
other factors.

Users Manual

E-3

Legal Footnotes

Wireless LAN
The transmission speed over the wireless LAN and the distance over which
wireless LAN can reach may vary depending on surrounding
electromagnetic environment, obstacles, access point design and
configuration, and client design and software/hardware configurations.
The actual transmission speed will be lower than the theoretical maximum
speed.

Copy Protection
Applicable copy protection standards included in certain media may
prevent or limit recording or viewing of the media.

Users Manual

E-4

Glossary
The terms in this glossary cover topics related to this manual. Alternate
naming is included for reference.
Abbreviations
AC: Alternating current
ACPI: Advanced Configuration and Power Interface
AMT: Intel Active Management Technology
ASCII: American Standard Code for Information Interchange
BD-R: Blu-ray Disc Recordable
BD-RE: Blu-ray Disc Rewritable
BIOS: basic input/output system
bps: bits per second
CD: compact disc
CD-ROM: Compact Disc Read-Only Memory
CD-RW: Compact Disc-ReWritable
CMOS: complementary metal-oxide semiconductor
CPU: central processing unit
CRT: cathode ray tube
DC: direct current
DDC: display data channel
DDR: double data rate
DIMM: dual inline memory module
DVD: digital versatile disc
DVD-R: Digital Versatile Disc-Recordable
DVD-RAM: Digital Versatile Disc-Random Access Memory
DVD-R (Dual Layer): Digital Versatile Disc Recordable Dual Layer
DVD-ROM: Digital Versatile Disc-Read Only Memory
DVD-RW: Digital Versatile Disc-ReWritable
DVD+R (Double Layer): Digital Versatile Disc Recordable Double Layer
eSATA: external Serial ATA
FDD: floppy diskette drive
FIR: fast infrared
GB: gigabyte
Users Manual

Glossary-1

Glossary

HDD: hard disk drive

HDMI: High-Definition Multimedia Interface
IDE: integrated drive electronics
IEEE: Institute of Electrical and Electronics Engineers
I/O: input/output
IRQ: interrupt request
KB: kilobyte
LAN: local area network
LCD: liquid crystal display
LED: light emitting diode
MB: megabyte
MMC: multi media card
OCR: optical character recognition (reader)
PC: personal computer
PCI: peripheral component interconnect
RAM: random access memory
RGB: red, green, and blue
ROM: read only memory
RTC: real time clock
S/P DIF: Sony/Philips Digital Interface Format
SD: Secure Digital
SDHC: Secure Digital High Capacity
SDXC: Secure Digital Extended Capacity
SDRAM: synchronous dynamic random access memory
SLI: Scalable Link Interface
SSD: Solid state drive
TFT: thin-film transistor
USB: Universal Serial Bus
UXGA: ultra extended graphics array
VGA: video graphics array
WAN: wide area network
WSXGA: wide super extended graphics array
WSXGA+: wide super extended graphics array plus
WUXGA: Wide Ultra Extended Graphics Array
WXGA: wide extended graphics array
WXGA+: wide extended graphics array plus
XGA: extended graphics array

Users Manual

Glossary-2

Index
A
AC adaptor 3-3
DC IN 19V jack 2-4
additional 3-24
connecting 1-4
ASCII characters 5-5

B
Battery
charging 6-5
extending life 6-7
monitoring capacity 6-6
real time clock 3-3, 6-4
save mode 3-7
types 6-3
Battery pack 2-5, 3-2
replacing 6-8
Bluetooth 3-6, 4-21
problems 8-16
Boot Priority 7-3
Bridge media slot 2-2, 3-13
using 3-13

C
Cleaning the computer
Cooling vents 2-2

4-24

D
DC IN/Battery
indicator 6-2
DC IN/Battery indicator 2-8
DVD Super Multi drive
problems 8-9
Display 3-4
automatic power off 3-7
brightness down 5-3
Users Manual

brightness up 5-3
controller B-1
hinges 2-7
opening 1-6
screen 2-7
Documentation list 1-1
Dual Pointing Device
Touch Pad 2-8, 4-1
Touch Pad control buttons
using 4-1

4-1

E
Enable/Disable Wireless communication

4-22

Equipment checklist 1-1

External monitor 2-3, 3-21
problems 8-15

F
FN + 1 (TOSHIBA Zooming Utility reduce)

5-4

FN + 2 (TOSHIBA Zooming Utility enlarge)

5-4

FN + ESC (Mute) 5-2

FN + F1 (Lock) 5-2
FN + F2 (Power Plan) 5-3
FN + F3 (Sleep) 5-3
FN + F4 (Hibernate) 5-3
FN + F5 (Output) 5-3
FN + F6 (Brightness Down) 5-3
FN + F7 (Brightness Up) 5-3
FN + F8 (Wireless) 5-3
FN + F9 (Touch Pad) 5-4
FN + space (Zoom) 5-4
Function keys 5-2

Index-1

Satellite C660/C665/C660D/C665D/Satellite Pro C660/C660D

typewriter keys

Graphics controller

3-5

LAN

HW Setup
Boot priority 7-3
LAN 7-5
SATA 7-5
USB 7-6
accessing 7-1
display 7-3
general 7-1
keyboard 7-4
window 7-1
Hard disk drive 3-3
automatic power off 3-7
Heat dispersal 3-8, 4-25
Hibernation Mode 3-8
Hot keys 3-7
Brightness Down 5-3
Brightness Up 5-3
Hibernate 5-3
Lock 5-2
Mute 5-2
Output 5-3
Power Plan 5-3
Sleep 5-3
TOSHIBA Zooming Utility (enlarge)

5-4

TOSHIBA Zooming Utility (reduce)

Touch Pad 5-4

Volume down 5-4
Volume up 5-4
Wireless 5-3
Zoom 5-4

I
Indicators

2-8

K
Keyboard 5-1
FN Sticky key 5-4
Function keys F1...F9
Hot keys 5-2
Windows special keys
problems 8-7
Users Manual

5-1

5-2
5-4

5-

3-6, 4-22

cable types 4-22

connecting 4-22
disconnecting 4-23
jack 2-3
problems 8-16

M
Media care 4-18
Card care 3-15
Memory card care 3-15
Memory 3-2
additional 3-24
installing 3-18
problems 8-14
removing 3-20
Memory media
inserting 3-16
removing 3-16
Moving the computer 4-24
MultiMediaCard 3-13

P
Password
Starting the computer by 6-10
power on 3-7
Pointing Device
Touch Pad 8-11
Power
Hibernation Mode 1-10
Shut Down mode (Boot Mode) 1-8
Sleep Mode 1-8
System Auto Off 6-11
conditions 6-1
indicators 6-2
panel on/off 3-7, 6-11
turning off 1-8
turning on 1-7
Problems
AC power 8-5
Additional memory module 8-14
Analyzing the problem 8-2
Battery 8-5
Bluetooth 8-16
Index-2

Satellite C660/C665/C660D/C665D/Satellite Pro C660/C660D

DVD Super Multi drive 8-9

Dual Pointing device 8-11
External monitor 8-15
Hard disk drive 8-8
Hardware and system checklist
Internal display panel 8-8
Keyboard 8-7
LAN 8-16
Memory Cards 8-10
Overheating power down 8-4
Power 8-4
Real Time Clock 8-7
Recovery Media 8-17
Self test 8-4
Sound system 8-14
System start-up 8-3
TOSHIBA support 8-17
Touch Pad 8-11
USB device 8-13
USB mouse 8-12
Wireless LAN 8-16
Processor 3-1

R
Recovery Media 1-15
problems 8-17
Recovery hard disk drive
Restarting the computer

8-3

TOSHIBA DVD-RAM Utility 3-10

TOSHIBA Disc Creator 3-10, 4-13
TOSHIBA HDD/SSD Alert Utility 3-11
TOSHIBA Media Controller 3-12
TOSHIBA PC Diagnostic Tool 3-9
TOSHIBA ReelTime 3-12
TOSHIBA Service Station 3-11
TOSHIBA Speech System 3-12
TOSHIBA Zooming Utility 3-9

U
USB device
problems 8-13
Utilities and Applications

3-9

V
Video RAM
Video mode

3-2
B-1

W
Web Camera 2-7, 3-6, 4-2
Wireless LAN 3-6, 4-20
problems 8-16
Wireless communication 4-19

1-14
1-11

S
SD/SDHC/SDXC Card
formatting 3-15
note 3-14
Security lock 3-23
Sleep Mode
System automatic 3-7
setting 1-8
Sound system
Stereo speakers 2-7
headphone jack 2-3
microphone jack 2-3
problems 8-14

T
TOSHIBA Assist 3-10
TOSHIBA Bulletin Board 3-12
TOSHIBA ConfigFree 3-10
Users Manual

Index-3