Chapter 1

INTRODUCTION

What is Bank?
Definition of Bank
History
Profile
Vision
Mission
Objective

SYNDICATE BANK Page. 60

 What is bank?

Bank is profile seeking business firm dealing in money and credit. it is

fanatical institution dealing in the money in the sense that it accept deposits
of money from the public to keep them in the its custody for safety, so also
it deals in credit that is creates credit by making advance out of fund
received as deposits to needy peoples. It, thus function as a mobilize saving
in the economy.
A bank is, there for like the reservoir in to the which flow saving,
the idle surplus money of household, and from which loans are given on
interest to business man and other who needs them for investment or
productive uses.
A bank is an important institution of money market as it gives
short term loans to its customers.

Definition of bank

Accepting for the purpose of lending or investment of deposits of money

for the public, repayable on demand or otherwise withdrawable by
cheque’s, drafts or order or otherwise.

SYNDICATE BANK Page. 60

 HISTORY

Syndicate Bank was established in 1925 in Udupi , the abode of Lord

Krishna in coastal Karnataka with a capital of Rs.8000/- by three
visionaries - Sri Upendra Ananth Pai, a businessman, Sri Vaman Kudva, an
engineer and Dr.T M A Pai, a physician - who shared a strong commitment
to social welfare. Their objective was primarily to extend financial
assistance to the local weavers who were crippled by a crisis in the
handloom industry through mobilising small savings from the community.
The bank collected as low as 2 annas daily at the doorsteps of the
depositors through its Agents under its Pigmy Deposit Scheme started in
1928. This scheme is the Bank's brand equity today and the Bank collects
around Rs. 2 crore per day under the scheme.

SYNDICATE BANK Page. 60

The progress of Syndicate Bank has been synonymous with the phase of
progressive banking in India. Spanning over 80 years of pioneering
expertise, the Bank has created for itself a solid customer base comprising
customers of two or three generations. Being firmly rooted in rural India
and understanding the grassroot realities, the Bank's perception had vision
of future India.

It has been propagating innovations in Banking and also has been receptive
to new ideas, without however getting uprooted from its distinctive socio-
economic and cultural ethos. Its philosophy of growth by mutual sustenance
of both the Bank and the people has paid rich dividends.

The Bank has been operating as a catalyst of development across the

country with particular reference to the common man at the individual level
and in rural/semi urban centres at the area level.

The Bank is well equipped to meet the challenges of the 21st century in the
areas of information technology, knowledge and competition. A
comprehensive IT plan is being put in place and the skills and knowledge of
the Bank's personnel are being upgraded through a variety of training
programmes to promote customer delight in every sphere of its activity.

The Bank has launched an ambitious technology plan called Centralised

Banking Solution (CBS) whereby 500 of our strategic branches with their
ATMs are being networked nationwide over a 4 year period.

SYNDICATE BANK Page. 60

 PROFILE

“The difference between a successful person and others is not a lack of

strength, not a lack of knowledge, but rather lack of will”

Syndicate Bank was established in 1925 in Udupi, and was originally

known as Canara Industrial and Banking Syndicate Limited. It was
renamed as Syndicate Bank Limited with effect from Jan 1, 1964 and was
nationalized in 1969. It was started with a capital of Rs.8000/- by three
visionaries - Sri.Upendra Ananth Pai, a businessman, Sri Vaman Kudva, an
engineer and Dr. T M A Pai, a physician. Their objective was primarily to
extend financial assistance to the local weavers who were crippled by a
crisis in the handloom industry through mobilizing small savings from the
community. The bank collected as low as 2 annas daily at the doorsteps of
the depositors through its Agents under its Pigmy Deposit Scheme started
in 1928. This scheme is the Bank's brand equity today and the Bank collects
around Rs. 2 crore per day under the scheme.

Syndicate Bank has introduced a wide range of credit schemes at attractive

interest rates, which has become very popular, especially among the
middle-class in view of the easy repayment plans. Bank offers attractive
interest rates on deposits and also various add on features at very market
competitive rates .

SYNDICATE BANK Page. 60

 MISSION

"To emerge as one of the premier and most preferred banks in the country
by adopting highest standards of professionalism and excellence in all the
areas of working !!!"

The bank continuously envisages to:

• Add core deposits continuously

• Offer better customer service

• Enhance tolerance level in dealing with customers and get better

understanding of their requirements

• Design and deliver the products and services according to its

customer’s needs so as to give them an exhilarating and enthusiastic
experience.

• Acquire accounts aggressively

SYNDICATE BANK Page. 60

• Year of NPA resolutio
VISION

• Consolidating position as a premier public sector bank with increased

global outreach.
• Emerging as a strong, vibrant, responsive, competitive bank.
• Embracing state-of-art technology harnessing human potential and
effectively participating in the process of nation building.
• Serving its constituents and shareholders’ as a faithful friendly
financial partner.

OBJECTIVES

• To have an overview of the organization.

• To study the departments of the organization in detail.
• To know about all the products and services being offered by the
company
• To gather study the organizational hierarchy of the company.
• To gather sufficient information about the comoany so as to do its
swot analysis.

SYNDICATE BANK Page. 60

 Chapter 2

ORGANISATION STRUCTURE

SYNDICATE BANK Page. 60

 ORGANISATIONAL STRUCTURE

BOARD OF
DIRECTORS

CHAIRMAN & MANAGING

DIRECTOR

EXECUTIVE DIRECTOR
EXECUTIVE DIRECTOR

General Managers

Portfolios

1. Corporate Credit Division – I (CCD-I) 9. Priority Sector Credit Dept

2. Corporate Credit Division – II (CCD-II) 10. Premises & Maintenance Dept
3. Retail Banking Department 11. General Administration Dept
Board Secretariat,
Chief Compliance Officer
4. Planning & Development Dept 12. Central Accounts & Legal Dept
5. Recoveries Dept 13. Personnel Department
6. Dept. of Information Technology 14. Inspection Department
7. Risk Management & Monitoring Dept. 15 Vigilance Department
8. Treasury & International Banking Division

SYNDICATE BANK Page. 60

 Regional Offices – 35

Branches – 2221

Chapter 3

Syndicate e- banking
&
Special Products of Syndicate e- banking

SYNDICATE BANK Page. 60

 Syndicate-e-banking
Syndicate Bank has always recognized that Information Technology is an essential part
of Banking. The Bank has been in the forefront amongst Public Sector Banks in
deploying the latest available technology, in a way that technology acts as an enabler in
the development of business and ensures that customers are benefited and delighted.

Core Banking Solution (Syndicat-e-banking)

• The Bank is the first among the Public Sector Banks to implement
Core Banking Solution (CBS), way back in 2001. During the financial
year 2007-2008, CBS was further consolidated and the overall CBS
network of the Bank increased to 1829 branches/offices spread across
1033 centres and accounted for about 96% of the Bank's business.

• As on 17.03.2009, all our Branches are in the CBS fold.

SYNDICATE BANK Page. 60

 • The CBS Project has enabled the Bank to deliver banking products

and services over multiple delivery channels like networked ATMs,

Telebanking, Internet Banking and Mobile Banking, so as to provide
Anywhere Anytime Anyhow (AAA) banking service to customers

Special Products of Syndicate e- banking

Special Premium Savings Account

The Bank has introduced a Special Premium Savings Account at e-banking

branches that combines full safety, easy liquidity and highest possible
interest. The salient features of the scheme are as under

• A unique 'Sweep out, Sweep in' facility offered at our e-banking

branches ensures that while the customer's money earns solid interest as
a fixed deposit, it turns liquid to meet his urgent needs. That too at no
extra cost.

SYNDICATE BANK Page. 60

• Average monthly balance of Rs.20000/-to be maintained in the
Special Premium Savings Account.

• Balance available in the account in excess of Rs.20000/- on any day

gets automatically swept out into a fixed deposit for 1 year 1 day in units
of Rs.5000/-. Rs.100/-per month is levied as service charges whenever
the monthly average balance in the Special Premium Savings Account
goes below Rs.20000/- In the event of shortfall in SB for meeting your
clearing cheques or for other urgent needs, the fixed deposit is swept
back into the Special Premium Savings Account in required number of
units of Rs. 5000/- free of cost.

• No penalty is charged for breaking the fixed deposit prematurely.

However, the amount swept out earns interest for the period run at the
applicable rate.

• Only those amounts swept out of your Special Premium Savings

Account are eligible for sweep in and not other fixed deposits.

• The interest accrued will be paid out Quarterly on 1st working day of
the succeeding quarter and on Maturity to the Savings Account.

• When fixed deposits mature at the end of 1 year 1 day, the Bank will
renew the principal for the same term (1 year 1 day).

SYNDICATE BANK Page. 60

 Multi-City Current Account

The following are the 2 variants of Multi-City Current Accounts

S.No Name Monthly Minimum

. Average
Balance (MAB) Rs.
I Synd 25,000
Silver
Current
Account
II Synd 2,00,000
Platinum
Current
Account

SYNDICATE BANK Page. 60

• Multicity Payable at par cheques.

• Cash withdrawal by self at non-home branches free (limits apply).

• No upper limit for payment of crossed third party cheques upcountry.

• Cash deposited upcountry by the customer for credit of his home-

branch account remitted free of charge.

• Collection of outstation cheques free (limits apply for Synd Silver

Current Account).

• Online remittances free for Synd Platinum Current Account & at

concessional rates for Synd Silver Current Account.

SYNDICATE BANK Page. 60

 SyndFlexi Current Account

“SyndFlexi Current Account” combines the liquidity of Current Account

with the earning capacity of Term Deposits. The account is available at
CBS Branches and provides for Sweep-out Sweep-in Facility. Amounts in
excess of the prescribed threshold amount of Rs. 1.00 lakh is automatically
swept out to Term Deposit and funds from the Term Deposit is Swept in to
the Flexi Current Account as and when there is a shortfall in the balance in
the account.

The essential features are as under:-

Monthly Rs. 1,00,000/-

Minimum
Average
Balance
Minimum Rs. 25000/- and
Amounts of multiples there
Sweep-out /in of

SYNDICATE BANK Page. 60

 Tenure of the Between 15 to
Term Deposit 45 days as the
customer may
specify (one
time option)
At card rate for
Payment of the period the
interest amount has
remained in TD.
No interest will
be paid for
amounts
withdrawn
before the
completion of 15
days
Penalty for
premature Nil
withdrawal
Nomination Available
Facility
TD As applicable
Multi-City SB Account

This facility is to be offered to high net-worth Savings Bank customers of

the Bank.

SYNDICATE BANK Page. 60

• The minimum average balance(MAB) to be maintained in the account
is Rs.25,000/-.

• All third party cheques shall be crossed ‘Account Payee’ and will be
payable at par at all our CBS branch centres.

• No upper limit for transaction through A/C Payee cheques.

Chapter 4

Planning & Development

SYNDICATE BANK Page. 60

 PLANNING AND DEVELOPMENT

“Planning unfolds the unexpectedness of the future well in advance to

strategize actions for continuation of journey against odds”

Planning is a strategic tool of the management to chart out the future course
of action. The plan for the year 2008-09 is:

1. Acquire accounts aggressively :- It is a bad patch currently , still it

aims to increase its customer base. This theme is a conscious effort to

replicate its outstanding performance under “1 million accounts
“campaign launched in the previous year.

2. Add core deposits continuously :- core deposits are cost effective

deposits that help the bank to overcome the effect of reduced spread.
More of core should be the “mantra” of this year. This would enable the
bank to post higher profits.

SYNDICATE BANK Page. 60

 3. Year of NPA resolution :- The qualities of assets decide the quality

of profits. It is the responsibility of every employee to commit

himself/herself fully to the task of increasing the recovery and reduce
the NPAs.

4. Targets :- The targets set by the bank are :

o Global deposits to reach Rs. 102000 crore with a growth of 29.71%

o Domestic deposits are projected to grow at 30.43% to reach Rs. 97000
crore.
o Core deposits are projected to grow at 41.17% to reach Rs. 64000 crore.
o Current deposits are projected to grow at 26.75% to reach Rs. 9500
crore.
o Security deposits are projected to grow at 30.52% to reach Rs. 21500
crore.
o Low cost deposits are projected to grow at 29.34% to reach Rs. 31000
crore.
o Pigmy deposits are projected to increase from Rs. 1530 crore to
o Rs. 2400 crore.
o NRI deposits are projected to grow at 22% to reach Rs. 3100 crore.
o Customer base to increase by 3 million to 22 million.

SYNDICATE BANK Page. 60

The strategies to be followed to achieve the plan are:

1. Low cost deposits and core-term deposits campaign with total staff
involvement.
2. Focus on increased pigmy deposit level through reinvented pigmy
plus 07. Appointment of new pigmy agents
3. Leverage new accounts added during 2007-08 to increase low cost
deposit.
4. Bringing younger generation to banks’ fold to turn available
production and brand image.
5. Cross selling of our full range of technology driven products,
optimum utilization of our delivery channels.
6. Focused marketing approach to broad base our clientele.
7. Opening of new branches to increases business.
8. Popularization of our products like SyndSamanya, SyndVidyarthi and
SyndSenior to increase customer base.

SYNDICATE BANK Page. 60

 Chapter 5

Swot Analysis

SYNDICATE BANK Page. 60

 SWOT ANALYSIS

STRENGTHS :-

1. The bank is a pioneer in introducing several initiatives such as

agricultural financing and door-to-door banking, which are now
recognized as benchmarks by the industry.
2. So far, the bank has won 25 awards for its excellence in providing
banking services. It also offers a wide range of products to serve various
needs of its customers.
3. The bank is the first public sector bank to provide BPO services and is
also ISO certified.
4. The bank is well aware of its social responsibility and has been
actively involved in the development of the society since its inception.

SYNDICATE BANK Page. 60

WEAKNESSES :-

1. Increasing NPA.
2. Poor qualification of many employees.
3. It has just started implementing its core banking solutions across
many of its branches. Many public sector banks have made much
progress in this area.

OPPORTUNITIES :-

1. It has created a good customer base and it is time that it leverages on

this strength to cross sell and up sell its various products to them.
2. Expansion prospects in retail, SME and agricultural sector.
3. The Bank should enhance its technological capabilities to differentiate

products and services from those of its competitors and continue to

implement its Core Banking Solutions plan.
4. The Bank should also expand its presence in international markets.

THREATS :-

1. Increasing competition posed by global and private sector banks.

SYNDICATE BANK Page. 60

2. The excessive time taken by the government to give compensation

because of the recent loan waiver announced in the March 2009 Finance
Budget.
3. Better performance by private sector banks as well as some of its
public sector counterparts.

Chapter 6

Deposits Products

Fixed Deposit
Synd 500 Plus

SYNDICATE BANK Page. 60

 Exchange Earner’s Foreign Currency Accounts
SyndTaxShield Deposit Scheme
Vikas Cash Certificate
Syndicate Suvidha Deposit
Social Security Deposit
Senior Citizens' Security Deposit

Fixed Deposit

• Minimum deposit Rs.1000/-

• Deposits accepted for periods ranging from 15 days to 120 months.

• Option available for receiving monthly interest at discounted rates or

quarterly interest.

SYNDICATE BANK Page. 60

• Premature withdrawal of deposit is permitted any time subject to
payment of prescribed penalty.

• Loans available upto a maximum of 95% of the deposit amount

depending on the length of the unexpired period of the deposit.

• Senior Citizens (above 60 years of age) are eligible for an additional

interest of 1%.

• Nomination facility available.

• The rates of interest on deposits are as fixed by the Bank from time to
time

Synd 500 Plus

The salient features of Synd 500 Plus Term Deposit Scheme.

Name of Synd 500 Plus

1 the
. Products
Individuals / Firms /
Eligibility Companies / Trust
2 etc., who are eligible
. to open an account
with the Bank.
Minimum Rs.1,000/- in a single

SYNDICATE BANK Page. 60

3 Deposit deposit account.
.
Tenure of 500 days exact
4 the deposits
.
Premature Permitted.
5 withdrawal Penalty clause
. applicable, as per
rules in force.

Nomination Av
6 Facility ailable
.
Inter Compounded every
7 est quarter. Deposits are
. to be accepted only
under reinvestment
plan.
Loan Available upto 95%
8 facility of deposit value
. depending upon
residual maturity
value
TDS Tax Deducted at
9 Source (TDS) etc., as
. per prevalent taxation
rules

SYNDICATE BANK Page. 60

Exchange Earner’s Foreign Currency Accounts (EEFC A/cs)

 EEFC a/c can also be opened as Term deposit.

Exporters to earn interest on EEFC accounts to the extent of

outstanding of USD 1 Mio per exporter.

Term Deposits are opened as per RBI guidelines from time to time.
At present the maturity period of Term Deposits are upto 31st
October2008 only.

Loans against this Term Deposits are not permitted

SYNDICATE BANK Page. 60

 The Designated currencies are US Dollars (USD), Great Britain
Pounds (GBP) and Euro.

 Interest Rates on EEFC Term Deposits are notified 1st of every month.

A/c holders to give declaration, confirming that the outstanding

balances under EEFC A/cs maintained by him/them with all the banks
does not exceed the value of USD 1 mio.

SyndTaxShield Deposit Scheme

The new product SyndTaxShield is drawn on the lines of the Union

Government notification on Bank Term Deposit Scheme, 2006 for the
purpose of Sec 80C(2)(xxi) of the Income Tax Act.

• Eligibility – Individuals / HUF eligible to open an account with the

Bank.

• Minimum Deposit – Rs. 100/- and multiples of thereof.

Maximum Deposit – Rs. 1,00,000/- per person per annum.

• Tenure – Minimum of 5 Years.

• Withdrawal Facility – No premature withdrawal facility available

upto 5 years from the date of deposit.

SYNDICATE BANK Page. 60

• Nomination Facility available.

Vikas Cash Certificate

• Minimum deposit Rs.1000/- and thereafter in multiples of Rs.100/-.

• Period of deposit ranges from 6 months to 10 years in completed

quarters.

• Interest compounded every quarter.

• Senior Citizens (above 60 years of age) are eligible for an additional

interest of 1%.

• Premature withdrawal of the deposit is permitted any time on payment

of the prescribed penalty.

• Loans upto a maximum of 95% of the balance available depending on

the length of the unexpired period of the deposit.

• Nomination facility available.

SYNDICATE BANK Page. 60

• The rates of interest are as fixed by the Bank from time to time.

Syndicate Suvidha Deposit

• Deposit accepted for periods ranging from 15 days to 120 months.

• Deposit accepted in multiples of Rs.1000/- with a minimum of

Rs.1000/-

• Interest is payable every quarter.

• Option is available to withdraw a portion of the deposit in multiples of

Rs.1000/- whenever needed.

• No penalty is payable on such partial withdrawals.

• Senior Citizens (above 60 years of age) are eligible for an additional

interest of 1%.

• Nomination facility available.

• The rates of interest are as fixed by the Bank from time to time.

SYNDICATE BANK Page. 60

 Social Security Deposit

• Minimum amount of deposit is Rs.1000/-

• Deposits accepted from 1 year to 10 years in completed quarters.

• Option to earn interest either at discounted rates at the end of every

calendar month or on quarterly basis during the period of the deposit.

• Loan available upto 95% of the deposit amount depending on the

length of the unexpired period of the deposit.

• Senior Citizens (above 60 years of age) are eligible for an additional

interest of 1%.

SYNDICATE BANK Page. 60

 • Nomination facility available.

• Rate of interest are as fixed by the Bank from time to time.

Senior Citizens' Security Deposit

A highly beneficial value added scheme, specifically designed for the

benefit of our respected Senior Citizens ( above 60 years of age), this
deposit scheme is truly special in character, carrying an interest of 0.5%
over and above the normal rate besides offering numerous value additions.

Salient features of the scheme are:-

• Minimum amount of deposit is Rs.1000/-

• Period of Deposits is 12 to 120 months.

• Interest on the deposit is 1% above the normal rate.

• Interest payable at monthly (discounted rates) or quarterly intervals.

• Premature withdrawal of deposit is permitted any time without levy of

penalty. Accounts closed before completion of 12 months are not
eligible for additional interest of 1%.

SYNDICATE BANK Page. 60

• Exemption from maintaining prescribed minimum balance in savings
Bank account.

• Free Remittance Facility to any of our branches upto a specified limit.

• Nomination facility available.

• The rates of interest are subject to change and are as fixed by the Bank
from time to time.

Chapter 7

LOAN PRODUCTS

SyndSaral
SyndSenior
Medical Loan
SyndVahan
SyndKisan
SyndNivas Plus
SyndVidyarthi
Gold loan

SYNDICATE BANK Page. 60

 Finance for professionals

SyndSaral

Purpose :- To meet urgent personal credit requirements

Eligibility :- Permanent employees of Central / State Government Offices /

Undertakings / reputed companies / firms / educational institutions. Non-
salaried class like Doctors / Engineers / Lawyers / Chartered Accountants /
Architects / Consultants and Pensioners

Repayment :- Maximum 60 months in case of loans and overdraft against

Govt. securities. to be renewed once in 2 years.

Pensioners :-

• Aged < 65 yrs:- 10 months gross pension with a maximum of Rs. 2

lakhs.

• Aged 65-70 yrs:- 6 months gross pension with a maximum of Rs. 1

lakh.

SYNDICATE BANK Page. 60

 • Aged > 70 yrs:- 5 months gross pension-max. Rs.50000/-

SyndSenior
An exclusive personal loan scheme for pensioners

Purpose:- Any bonafide personal / business credit requirement.

Eligibility:- Pensioners in receipt of regular monthly pension from

Central / State Governments / Public Sector Units / Defence Establishments
and other government or quasi government institutions whose pensions are
being routed through accounts held with our Bank.

Cutback norms :- 50% of income from verifiable sources

SYNDICATE BANK Page. 60

Security :- Unsecured

Nature of facility and documentation :-Demand Loan (Clean).

Quantum:-
Details of the quantum of loan that can be sanctioned based upon age
profile of the borrower are as follows:

SYNDICATE BANK Page. 60

 Age Basis of Maximum
Range Arriving permissibl
at e loan
Quantum Amount
(Rs. Lakh)

60 – 65 18 times 3.00
years the gross
monthly
pension
being
routed
through
our Bank

65 – 70 18 times 1.50
years the gross
monthly
pension
being
routed
through
our Bank

Over 70 5 months 0.50

years gross
pension
being
routed
SYNDICATE BANK
through Page. 60

our Bank
Repayment :- In EMI’s not exceeding 72 months.

Medical Loan

Purpose : Term
Loan for acquiring Nucleus Cochlear Implant

Eligibilty : Hearing Impaired individual OR their Parents

limit of loan: Rs 10 lacs

SYNDICATE BANK Page. 60

 SyndVahan

Purpose : To buy new / second hand 4-wheeler or new 2-wheeler

Eligibility : Persons having minimum annual income of Rs. 1 lakh for 4

wheeler and Rs.50000/- for 2 wheeler.

Quantum :

4-wheeler (New)

SYNDICATE BANK Page. 60

95% of on-Road price (inclusive of insurance, Road Tax and Registration
Charges) plus accessories (max. 10000/-) or 3 times gross annual income,
whichever is less, for new 4 wheelers.

New 2-wheeler

95% of on-Road price (inclusive of insurance, Road Tax and Registration

Charges) of the new two wheeler and accessories (max. Rs.500/-) or 12
months gross salary, whichever is less, subject to a maximum of Rs.60000/-
for all category of new two wheelers.

SyndKisan

Purpose :- To meet urgent personal needs / purchase consumer durables

like TV, Fridge, Washing Machine, Audio / Video Equipment etc.

Eligibility : Agriculturists

Repayment : Not exceeding 3 years

Requirements : a) Proof of income.

SYNDICATE BANK Page. 60

 b) Third party guarantee acceptable to the Bank.

SyndNivas Plus

A Pre approved personal loan for Housing Loan customers with good
payment record

Purpose :-To meet any genuine personal or business credit requirement

Eligibility :- Housing Loan customers who have demonstrated a

satisfactory repayment record of 2 years or more

SYNDICATE BANK Page. 60

Surety :- All the persons who had joined the mortgage transaction under
the Housing Loan, shall jointly execute the documents for this facility also.

Repayment :-In not more than 60 EMIs

Processing Fees :-No processing fees.

SyndVidyarthi

A Standby Overdraft facility for students of professional courses

Purpose :- To meet the recurring expenses of contingent nature that may

have to be incurred by students pursuing professional courses

Eligibility:-
1)Students of 18 years and above of age pursuing professional courses

SYNDICATE BANK Page. 60

 2)All professional and management courses listed in our educational
loan scheme would be eligible for coverage
3)Coverage under this scheme can be provided to all eligible students
irrespective of whether or not they have availed an Education Loan from
our Bank / other banks.

Quantum :- Not exceeding Rs.10000/-

Nature of facility:- Overdraft subject to renewal every year.

Gold Loan Scheme

Type of Customer: Individuals

Limits of Loans:
Maximum Rs. 25.00 lacs for TL depending on the repaying capacity and
existing banking relations.
Basis of Advance/ Eligibility :
70% of valuation. Valuation should be done by banks approved valuer.

SYNDICATE BANK Page. 60

 Finance for Professionals

Purpose :- Personal Expenses

Eligibilty :-
a) Three times of net profit
b) I.T.Returns for last three years reflecting net profit of Rs.1.50 lakhs
c) At least 5 years in practice.

SYNDICATE BANK Page. 60

Limit of Loan :-
Maximum loan up to Rs.5.00 lakhs

Chapter 8
OTHER SERVICES

Tele Banking

Internet Banking

Synd Bill Pay

On-Line Collection of Direct Taxes

SYNDICATE BANK Page. 60

 On-line Railway Ticket Booking

Online Booking of Indian Airlines Ticket

Automated Teller Machines (ATMs)

Syndicate Debit / Credit Card

ATM Network

NRI Services

OTHER SERVICES

Tele Banking

Round the clock access regarding account details, balance enquiries,

transfer of funds can be made from one a/c to another and utility bills like
electricity, telephone, etc., can also be paid.

SYNDICATE BANK Page. 60

 Internet Banking

The Bank is accessible from your home, office or while you are traveling.
A login password and transaction password has to be obtained, with these
passwords you can login and (a) view a/c transactions (b) effect transfer of
funds (c) open a Term Deposit (d) place requests for issue of cheque books,
demand drafts, etc.

Synd Bill Pay

A hassle free utility payment product wherein utility bills can be paid
directly by the Bank. The modes of payment by registering with the Bank –
all for no charges.

a. Autopay – where the Bank pays the bill on due date

b. On line pay – where you can view the bills that are due and authorize
payment on line.

SYNDICATE BANK Page. 60

 On-Line Collection of Direct Taxes

Our Bank collects Central Board Direct Taxes from the customer at the
selected branches identified for this purpose.

On-line Railway Ticket Booking

We have joined hands with Indian Railway Catering & Tourism

Corporation Ltd (IRCTC) to offer online booking of railway tickets for
all Internet-banking customers of our Bank. This facility is offered to the
customers absolutely free of cost.

Online Booking of Indian Airlines Ticket

SYNDICATE BANK Page. 60

Travel Ticket booking made easy. Select your flight, provide necessary
details and pay through Bank of India Internet Banking.

Automated Teller Machines (ATMs)

Bank is having its own 500 ATMs (both on-site & off-site). The Bank is
member of Cashtree and BANCS network. The Bank is the Settlement
and Nodal Bank for Cashtree ATM network having 13 member Banks
and BANCS network having 14 member banks. The Bank has also
entered into bilateral agreement with State bank of India and its
associates. Our Bank has joined National Financial Switch (NFS)
which enables our Customers to access more than 35,000 ATMs across
the country.

SYNDICATE BANK Page. 60

 Syndicate Debit / Credit Card

Syndicate Debit / ATM Card

• It is accepted in over 5000 ATMs in India.

• It is accepted to 56000 Merchant Establishments in India.

SYNDICATE BANK Page. 60

• It is accepted by 8,50,000 ATMs worldwide and support cash
withdrawal in local currency While the account is debited in Rupees.
• Golbally 10 million Merchant Establishments accepts the card.

• It brings rewards whenever it is used. The rewards are subject to

various promotional schemes launched by VISA / Bank from time to
time.

Syndicate Credit Card

Types of Credit Cards

Syndicate Bank issues two types of photo cards. They are as

mentioned:

• Classic Card
• Gold Card

SYNDICATE BANK Page. 60

Card Highlight

• Card Class :- Standard

• Card Type :- Classic

• Issuer :- Syndicate Bank

• Offered Type :- Visa

Features of the Credit Cards

• Syndicate Bank Global Credit Card is issued in tie up with VISA.

• It is acceptable at over 8000 ATMs in India and over 8.5 Lakh ATMs
across the Globe.

• Syndicate Bank Global Credit Card is accepted at over 1,10,000

Merchant Establishments in India and over 2 Crore Merchant
Establishments across the Globe.

• Revolving Credit facility with minimum payment due of 10% of

balance.

• Free accident insurance cover of 2-5 Lakhs.

SYNDICATE BANK Page. 60

 • Cash withdrawal facility of upto 10% of the credit limit through their
ATMs.

• Rewards points of one point for every Rs 100 spend with the Card.

• Limited lost card liability of maximum Rs 1000/-

• Add on Cards to near relatives such as spouse, father, mother, brother,

sister, son, daughter.

Charges of Credit Cards :-

Fee
Classi
Structu Gold
c
re
Entranc
100 500
e
Annual 300 500
Add on
150 250
Card

SYNDICATE BANK Page. 60

 ATM Network

• The Bank has rapidly expanded the ATM network considering the fact
that ATMs have become the most acceptable delivery channels the Bank
has got a network of 1119 ATMs, spread across 519 centres.
• The Bank is a member of VISA International, which extends the
usage reach of our ATM/Debit Card holders to over 28700 ATMs in the
country and over 1.2 million ATMs across the globe. Our cardholders
can also transact at Member Establishments (MEs) numbering over 3.5
lakhs in the country and over 2.84 crores across the globe.

SYNDICATE BANK Page. 60

 NRI

The Syndicate Bank is the only Urban Bank having a permanent licence
from RBI to deal in foreign exchange. This division plays an active role in
the Forex operations through its B-category branches. The Bank continues
its relationship with more than 125 correspondents spread over 45 countries
covering nine currencies. Our International Banking Division monitors
the flow of export credit and has taken a number of initiatives to provide a
fillip to this sector.

SYNDICATE BANK Page. 60

You can go through the details of various activities performed by our
International Banking Division (IBD) in sections

Chapter 9
CONCLUSION

SYNDICATE BANK Page. 60

 CONCLUSION

Syndicate Bank is one of the famous banks in India. It has various

objectives and also provides various types of services. It also provides
various types of deposit schemes to customer and also various types of

SYNDICATE BANK Page. 60

loans to customers and also other facilities. This Banks are going global and
providing advanced services to their customer such as ATM and Phone
Banking. Here Banks have to need to concentrate on the development of
their workforce, as the employees are the main assets of the banks.

SYNDICATE BANK Page. 60

 Chapter 10
Questionnaire

Questionnaire :-

SYNDICATE BANK Page. 60

1. What is Introduction of Syndicate Bank ?

2. What is the Vision of Bank ?

3. What are the Objectives of Bank ?

4. What are the Special Products Offered ?

5. What are your future planning and development ?

6. What are the Deposits Products provided by Bank ?

7. What are the Personal Loans provided by the Bank ?

8. What are the Other Services provided by the Bank ?

SYNDICATE BANK Page. 60