Decentralization and Democratic Local Governance Programming Handbook 2000
Decentralization and Democratic Local Governance Programming Handbook 2000
...promoting the transition to and consolidation of democratic regimes throughout the world.
May 2000
Please reference the document title (Decentralization and Democratic Local Governance Programming
Handbook) and document identification number (PN-ACH-300).
USAID employees, USAID contractors overseas, and USAID sponsored organizations overseas may
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ABOUT THIS PUBLICATION
This handbook serves as a practical guide to USAID officers who are faced with the task of developing
program activities in the areas of decentralization and democratic local governance. Drawing on 15 years of
USAID experience in democracy promotion and on four decades of municipal development work, this
publication provides a conceptual framework; guidance for choosing successful programming strategies,
for selecting entry points and tactics in program design and implementation, and for mission monitoring and
evaluation; and a discussion of key lessons learned and future programming issues.
Comments regarding this publication and inquiries regarding decentralization and democratic local
governance should be directed to
Neil Levine, Team Leader
Governance Team
Tel: (202) 712-0121
Fax: (202) 216-3232
[email protected]
Gary Bland
Governance Team
Tel: (202) 712-1523
Fax: (202) 216-3232
[email protected]
C
C
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Rule of Law
Elections and Political Processes
Civil Society
Governance
ACKNOWLEDGMENTS
USAIDs Center for Democracy and Governance would like to acknowledge the work that its staff and
the contractor, Research Triangle Institute (RTI), devoted to the completion of this handbook. As this
publication was developed, through the various stages and drafts, many of the Centers staff and the staff
at RTI contributed their time, energy, and expertise to ensure that readers would have the best possible
product. RTI staff to whom we would like to extend a particular note of appreciation are listed, along with
short biographies, in the paragraphs below. We also received the valuable input and assistance of staff in
other bureaus of the Agency, particularly the Office of Environment and Urban Programs in the Global
Environment Center.
This handbook owes much to the outstanding work of Gary Bland. Gary, a Democracy Fellow who serves
as advisor on decentralization and democratic local governance for the Center, developed the handbooks
conceptual and strategic approach and provided its clear, reader-friendly style. He holds a Ph.D. from the
Johns Hopkins University School of Advanced International Studies. Prior to joining the Center, Gary
was senior program associate at the Latin American program of the Woodrow Wilson International
Center for Scholars, where his research and writing focused on democratic development and
decentralization in Latin America.
Also deserving of special mention are Harry Blair and Pat Isman-FnPiere, who were involved with the
handbook from its inception; Jennifer Windsor, Jim Vermillion, and Diana Swain who made substantive
contributions during the final stages of the handbooks completion; and our editor, Karen Farrell.
The Center would like to acknowledge those individuals in USAIDs Missions overseas and other donor
organizations, as well as those among our implementing partners and host-country counterparts, with
whom we have had the privilege of working on this handbook and from whom we have learned so much.
C. Stark Biddle
C. Stark Biddle holds an MBA from the Wharton School of Business at the University of Pennsylvania.
For over 35 years, he has provided policy analysis and management consulting services in both the public
and private sector in Asia, Africa, Latin America, and Central and Eastern Europe. Stark focuses on
democracy and governance issues, strategic planning, budgeting, evaluation, and finance.
Rebecca Gadell
Rebecca Gadell, a senior local government communications specialist at RTI, has worked in public and
private sector communication, marketing, public relations, and technology for over 25 years. She worked
with communications and community involvement in several Texas municipalities to promote, from
within city hall, improved city services and citizen involvement. Since 1996, Becky, who is presidentelect of the City-County Communications and Marketing Association, has worked in Ghana, Poland,
Russia, and Bulgaria, where she served in the Local Government Initiative as deputy chief-of-party and
resident advisor for communication and citizen participation.
Hal Minis
Hal Minis, a senior development planner at RTI, has worked on decentralization policy and local
government issues in the United States and abroad for the past 25 years. He served as resident director of
the West Africa Municipal Management Training program from 1986 to 1988. Hal developed the
governance strategy for USAID/Tunisia and subsequently was involved in the Local Government Support
project to implement that strategy. He recently developed the West Africa Decentralization Dialogue, an
Internet-based discussion among several West African countries and is assisting the USAIDs Local
Government Initiative in Bulgaria.
INTRODUCTION ......................................................................................................................... 5
A.
B.
C.
D.
II.
III.
VI.
V.
IV.
VII.
VIII.
REFERENCES
EXECUTIVE SUMMARY
This handbook serves as a practical guide to USAID officers who are faced with the task of developing
program activities in the areas of decentralization and democratic local governance. At a time when
decentralization and democratic local governance have become global interests of public policy and
program priorities of USAID and many other donors, this publicationdrawing on 15 years of USAID
experience in democracy promotion and on four decades of municipal development workprovides
Guidance, based largely on USAID experience, for choosing successful programming strategies
Guidance and examples for selecting entry points and tactics in program design and implementation
Guidance and examples for mission monitoring and evaluation of decentralization and local
governance activities
Discussion of key lessons learned and future programming issues in decentralization and the
strengthening of democratic local governance
Bibliographic and web site references for democracy and governance (DG) officers who wish to
examine these issues in greater depth
This publication aims to help DG officers decide if, when, and how to initiate or enhance programs in
decentralization and democratic local governance. It is intended as a subsector-specific follow-up to the
Center for Democracy and Governances Conducting a DG Assessment: A Framework for Strategy
Development (Advance Copy) [December 1999]. The Center also hopes that it will enhance awareness
and engender productive debate about the dynamics of decentralization and democratic local governance
in host countries and about the ways USAID can most effectively focus its interventions.
The following pages provide myriad programming possibilities, country experiences, and a host of
additional resources to assist USAID officers. It is the Centers hope that, with the aid of this handbook,
officers will be much better prepared to determine where the greatest opportunities for change lie; if,
when, and where to begin programming; what activities offer the best prospects for results; and how to
design and implement an effective performance monitoring system for decentralization and democratic
local governance programming.
Decentralization and Democratic Local Governance
The handbook is a testament to the Centers recognition of decentralization and the development of
democratic local governance as fundamentally political processes. Absent a clear understanding of the
host countrys national and local politics and of the import of USAID activities within that political
context, decentralization and democratic local governance programming will undoubtedly be less
successful. Thus, the handbook begins by developing the conceptual framework.
Decentralization and democratic local governance are defined by the Center as follows:
Decentralization is a process of transferring power to popularly elected local governments. Transferring
power means providing local governments with greater political authority (e.g., convene local elections or
establish participatory processes), increased financial resources (e.g., through transfers or greater tax
authority), and/or more administrative responsibilities.
Democratic local governance is the process of governing democratically at the local level, viewed
broadly to include not only the machinery of government, but also the community at-large and its
interaction with local authorities. (Use of the term local refers to all subnational levels of government.)
When effective decentralization and democratic local governance advance in tandem, local
governmentsand the communities they governgain the authority, resources, and skills to make
responsive choices and to act on them effectively and accountably. Advancing the capacity of local
governments to act effectively and accountably requires promoting the desire and capacity of civil
society organizations and individual citizens to take responsibility for their communities, participate in
local priority-setting, assist in the implementation of those decisions, and then monitor their effectiveness.
A Three-phase Program Planning Process
In an effort to be as clear as possible, this handbook applies a three-phase approach for decentralization
and democratic local governance planning. It recommends that DG officers, first, assess the environment
for decentralization and democratic local governance activities. Second, with the help of the assessment,
the program officer should define a strategy that targets the greatest opportunity. Third, the officer will
need to select programming tactics.
STEP ONE: Assessing the Environment
The question of the environment, or country context, is a prime consideration in determining whether to
begin or extend decentralization or democratic local governance programming. The handbook takes DG
officers through an assessment methodology based on two key criteria: the extent of political will to
decentralize and the local governance tradition of the host country. The two terms are defined as follows:
Political will is the level of commitment that the countryparticularly, but not exclusively, national
government leadersdemonstrates to decentralization and the development of democratic local
governance.
Local governance tradition is the developing countrys degree of decentralization and the effectiveness
and responsiveness of its formal local government institutions to the community at-large.
With the guidance provided in this handbook, the DG officer or any partner can determine the degree of
political will and the strength of the countrys tradition of local governance. As the handbook
subsequently points out, each countrys combination of political will and local governance tradition
carries general programming implications. In a country with strong political will to change and a weak
local governance tradition, for example, the programming environment can be considered excellent
because the desire to reform is coupled with a system in which there are many areas that need work. The
assessment process gives officers a clearer idea of the prospects for the success of program activities in
this area and of the level at which the mission should intervene. Conducting the assessment provides,
moreover, a wealth of information and insight for the subsequent strategic and tactical stages of
programming. The handbook also provides a number of country examples of USAID experiences where
combinations of political will and local governance tradition vary widely.
STEP TWO: Defining Programming Strategy
To define a strategy, once it is determined that a decentralization and democratic local governance
program has merit for a country, DG officers will need to address the central question: Given limited
resources, in how many of three focus areas should USAID strategically intervene to maximize its impact
on the development of a democratic local system of government? Strategy options are organized
according to the areas of strategic focus:
1) Creating a favorable enabling environment: The objective is to encourage the national government to
enact and implement an effective decentralization initiative, including regularly convening free and fair
local elections. These activities are focused primarily at the national level of government, although they
also address the ability of local government to represent their interests in the national capital.
2) Developing democratic local governance: The objective is to assist local government and community
efforts to create local government that operates in a more responsive, accountable, participatory, and
increasingly effectiveor more democraticmanner. These activities are primarily focused on the local
level.
3) Building local government capacity: The objective is to help local governments perform better,
primarily by improving their ability to deliver public services and their financial standing. These activities
are primarily focused on the local level.
In this section, the handbook presents a variety of programming options and the strategic considerations
associated with each. DG officers are asked to consider, for example, the level(s) of government at which
programming is most likely to succeed (depending on available resources), prospects for success, and
other factors. Officers are also called on to consider their ability to capitalize on openings within the
national government, the particular value of democratic local governance activities, and activities with an
inter-governmental impact, such as support for local government associations. A series of questions aimed
at stimulating strategic discussion for each of the three focus areas is also provided.
STEP THREE: Selecting Entry Points and Tactics
Next, the DG officer must select the tacticsor toolsthat match USAIDs comparative advantages with
a countrys best prospects for change. In this stage, DG officers will choose from among many possible
options to ensure impact and sustain program efforts.
The program officer is asked to consider the program entry point(s), which is the initial programming
opportunitythe strategic doorwaythat will allow the mission to anchor its program and optimize
overall impact. Ideally, the entry point offers a tangible focus for both local attention and donor
assistance. In the Philippines, for example, where reform of the local government law was under
consideration, the mission chose support for policy reform at the national level as an entry point.
The handbook subsequently describes a series of potential programming tools from which the DG officer
may wish to choose. The list of tools is organized according to the three strategic focus areas and
discussion centers on the objectives and potential drawbacks associated with each tactic.
Decentralization and Democratic Local Governance Programming Handbook
Performance Monitoring and Evaluation, Lessons Learned, and Key Issues in Programming
A number of issues, if adequately addressed, can greatly improve programming in decentralization and
democratic local governance. Performance monitoring and evaluation, of course, help the DG officer
determine whether programming is achieving the desired results. This handbook provides considerable
detail on how to monitor and evaluate decentralization and democratic local governance programming in
particular. It provides dos and donts, information on how to use performance information, and sample
indicators and target scales in each of the three strategic focus areas.
Major lessons learned from USAIDs years of experience in decentralization and democratic local
governance programming are detailed. These lessons are coupled with several examples of mission
programming that serve to demonstrate the relevant lesson learned. By taking these lessons into account,
DG officers may be able to avoid the pitfalls of the past.
The final section of the handbook provides a list and supporting discussion of major programming issues
for the future. These issues address a variety of critical concerns, from decentralizations potential
disadvantages to program design, that are likely to arise in any country. How to resolve these concerns is
certainly not clear. By raising these issues, the handbook gives USAID officers a broader understanding
and a more forward-looking perspective on decentralization and democratic local governance
programming. The Center also seeks to engage the field in a dialogue to gain a better understanding of its
experiences in these areas.
Although this handbook is specifically directed toward DG officers, the Center seeks to advocate a
participatory program planning approach throughout so as to engage a wide variety of mission and hostcountry stakeholders. Finally, and most important, this handbook represents an effort to help USAID
officers develop successful programming activities in decentralization and democratic local governance.
The publication is not the final word on this topic, nor will all the ideas and advice provided in these
pages apply to every country in which USAID has a mission: Developing a handbook to cover the great
diversity of country situations inevitably leads to a level of generalization. We do hope, however, that this
product proves valuable to program officers in USAID Missions across the globe.
I.
INTRODUCTION
A.
Current Trends
a. Decentralization
Decentralization is a process of transferring
power to popularly elected local governments. It
brings about change in the operation of
institutions and almost invariably occurs
gradually. Decentralization requires the
existence of elected local governments because
local officials do not have meaningful autonomy
unless they answer to their constituents.
Appointed local officials must ultimately act
according to the interests of those in the national
capital who gave them their jobs; they are
effectively agents of the national government. A
local system in which government officials are
appointed, then, is a centralized system that has
not begun to decentralize.
It should be noted there are a variety of
definitions of decentralization. One often-used
definitional framework is drawn from the
economic development or public
administrationas opposed to democracy
literature. This approach recognizes three types
of decentralization: devolution, deconcentration,
and delegation. In the past, USAID relied
heavily on this formulation.
Devolution is closest to the term we consider, in
this handbook, decentralization. Formally,
devolution is the creation or increased reliance
upon subnational levels of government, with
some degree of political autonomy, that are
substantially outside direct central government
control yet subject to general policies and laws,
such as those regarding civil rights and rule of
law.
Deconcentration is the transfer of power to an
administrative unit of the central government,
usually a field or regional office. With
deconcentration, local officials are not elected.
Delegation is the transfer of managerial
responsibility for a specifically defined function
outside the usual central government structure.
b. Local governance
Local governance is governing at the local level
viewed broadly to include not only the
machinery of government, but also the
community at-large and its interaction with
local authorities.
c. Democratic local governance
Democratic local governance is, in turn, local
governance carried out in a responsive,
participatory, accountable, and increasingly
effective (i.e., democratic) fashion.
Decentralization gives the local governance
system the opportunity to become increasingly
democratic. It helps position local officials to
work for the benefit of the community at-large.
Without decentralization, the development of
democratic local governance is much more
difficult.
As decentralization opens avenues for the
development of democratic local governance,
local governments gain the authority, resources,
and skills; make responsive choices with citizen
input; and operate effectively and accountably.
2. Clarifications
The above short definitional framework is
perhaps clear enough, but a deeper
understanding of these concepts requires further
elaboration. The following clarifications of
decentralization and democratic local
governance are provided with the hope that they
not only complement the points made above,
but also highlight the close link between the two
concepts.
a. Decentralization is about power and is,
therefore, a fundamentally political process.
Specifically, decentralization is about handing
power over to the local level, typically from the
f.
Handbook Organization
II.
SUCCESSFUL
PROGRAMMING
1. Effective Decentralization
In an ideal scenario, the national government
has shifted a significant measure of new
authority to the local level. The government has
clearly demonstrated the political will to
decentralize. Reforms to the constitution or legal
code have been enacted. These reforms,
moreover, are being implemented in accordance
with the law or at least in a gradual but steady
fashion in response to the new legal mandates or
regulations.
In the ideal political realm, as required by law,
the chief executive (i.e., the mayor) and local
council are regularly elected by the local
populace. The country may be electing local
officials for the first time and, if so, the elections
are run as openly and fairly as possible. The
political party system allows the participation of
local citizen groups and independents and,
therefore, the development of pluralistic
representation. Local officials are, moreover,
accorded authority to pass laws or other legal
norms on local affairs. New community
leadership is able to emerge. Local governments
have the authority to design and use
participatory mechanisms to receive community
input. Citizen access to governmental authorities
and decision-making processes is legally
protected through, for example, access to public
documents.
In the administrative area, under the ideal
scenario the central government is granting local
government clearly defined responsibilities that
significantly concern communities and generate
public interest in local affairs. Local
governments are being accorded functions of
fundamentally local scope. Local governments
are doing more than merely cleaning streets;
they are taking on a variety of non-traditional
service responsibilities, such as assuring primary
health care, basic education, public security,
public utilities, environmental protection, and
building regulation.
11
13
14
15
A. Fundamental Concepts
Political will
16
17
Political conviction
Is decentralization a top political priority? If so, why? Who are its primary advocates
or opponents (executive branch, legislature, local officials, etc.)?
Was the decision to begin decentralizing broadly based?
Is there broad support for or opposition to decentralization among various political
parties? Other elite or powerful groups?
Is the commitment to decentralization rooted in stated doctrine of the dominant
political coalition?
Are there key and influential central government personnel who have taken a
personal, strong, and favorable interest in the proposed decentralization initiatives?
Are there key and influential central government personnel who have taken a
personal, strong, and unfavorable view of the proposed initiative?
How prominent is the commitment to decentralization in relation to other major
reforms?
Is decentralization required by constitutional reform, a new law, or simply policy
change?
Ancillary support
Degree of
understanding
Local political
environment
Hidden political
agendas
Are there apparent political agendas that could undermine the decentralization effort
and erode central confidence in the willingness to proceed?
Political
controversy
Could the effort become a lightning rod for political controversy, leading to diminished
support for decentralization?
Is support for decentralization likely to continue if the power balance begins to shift?
Alignment with
regional and local
opinion
Fiscal context
Danger of capture
by local elites
18
A decentralized or decentralizing
democratic system of national
government
19
Ethnic or indigenous
governance
Do ethnic or indigenous forms of local governance exist and, if so, how do these relate to the formal local-level
state structures? Is this relationship stable/institutionalized or conflict-ridden?
Revenue-raising authority
Does local government have adequate authority to raise revenue commensurate with increased responsibilities
after decentralization? Does it use that authority?
Does local government have the authority to take effective collection actions against tax evasion?
Resource retention
Legislative authority
Do local governments have the autonomy to pass and enforce laws or ordinances necessary to carry out their new
responsibilities?
Do local governments have third parties to whom they can turn who are likely to impartially adjudicate disputes
between local and central governments and who can issue binding decisions?
Is there a planning and budgeting system in place that allocates resources on the basis of program goals and a
balanced mix of national and local policy priorities?
Are resources that are due local governments from regional and national authorities (tax or revenue sharing, rents,
fees) automatically and regularly transferred to local authorities?
Decision-making structures
Are clear decision-making patterns consistent with decentralization delineated at the local level?
Juridical status
Can local governments engage in contracts and bring suit in the judicial system?
To what degree are local government actions subject to review in the courts and by other levels of government?
Do local officials actively participate in the work of professional organizations whose mission is to promote better
and more responsive local government?
Do local governments demonstrate the ability to work with organizations in civil society?
Are officials trained and mechanisms in place to elicit citizen input into the formation of local policy priorities?
Communication and
accountability
Is useful information about the government made broadly available in regular and predictable ways, and do
citizens follow and act on such information?
Do citizens and the news media have free and unrestrained access to public records and meetings, and do they
use this access?
Do the news media operate freely and work effectively with elected officials and staff, and do the media share
accurate, comprehensive local government information?
Citizen participation
Are there established, well-understood systems for ensuring informed, effective citizen input before decisions are
made? Do citizens participate in decision-making and, if so, how do they participate?
Does the system provide for direct, face-to-face encounters between citizens and officials?
Management authority
Is the authority to hire and fire personnel clearly and completely vested in local government?
Do local governments have management autonomy in personnel decisions, organizational structure, and budget
procedures?
Expenditure controls
Self-evaluation
Do governments have use systems and structures to evaluate performance and share findings with public?
Capacity
Do local governments effectively assure basic public services required by the local population?
Are there national or regional institutions that have the human resource development capacity required for
decentralization?
Is funding for human resource development budgeted at the national and/or local levels?
Local government
association(s)
Is there an effective association of local governments in place to advocate for local autonomy and improve
representation in national policy decisions? How strong is local government vis--vis the center?
Capture by bureaucracy
Is civil service bureaucracy such that it will not co-opt and capture the system?
Are the status differentiations among political leaders, bureaucrats, and civil servants, on the one hand, and typical
citizens, on other hand, such that the latter are intimidated by the former?
Is the labor market such that professional personnel are likely (and able) to accept jobs with local governments? Is
a local government civil service law in place and enforced?
Do local governments recognize the value of training for newly elected local officials? Are public or private training
resources available?
20
B. An Assessment Methodology
The next step is to develop a model that
promotes a better understanding of how the
concepts of political will and local governance
tradition provide insight into the prospects for
programming in decentralization and democratic
local governance. One can fairly claim that
every country in the world lies somewhere along
the continuum between the two extremes
strong and weakof political will and local
governance tradition. Considering the two
factors together, one can illustrate the realm of
possibilities to describe any developing
countrys combination of political will and local
governance tradition.
Figure 2 is designed to help DG officers
examine the possible country combinations of
political will and local governance tradition. The
level of political will is gauged on the (vertical)
y-axis, increasing as one moves away from the
origin. The level of local governance tradition is
gauged on the (horizontal) x-axis, also
increasing from weak to strong as one moves
away form the origin. Divided into four
quadrants, the graph allows general
categorization of each country:
Quadrant A: Countries with strong political will
and weak local governance tradition
Quadrant B: Countries with strong political will
and strong local governance tradition
Quadrant C: Countries with weak political will
and weak local governance tradition
Quadrant D: Countries with weak political will
and strong local governance tradition
21
y-axis
Strong
POLITICAL WILL
B
z
D
Strong
Weak
0
Weak
x-axis
Quadrant A: Strong Will, Weak Tradition. The environment for programming is likely to be excellent.
Developing countries located in this quadrant demonstrate the desire to decentralize and strengthen local
governance. Given the weak local governance tradition, the local system also has much to improve. There
are likely to be many areas at all levels of government in which to work.
23
Quadrant B: Strong Will, Strong Tradition. The environment for programming is good, but USAID may
not want to get involved, as the needs may not be as good as in other areas. The country has the will to
move ahead with decentralization and the strengthening of local governance. Given the relative strength
of the local system, some sectors will probably have more assistance needs than others. These cases are
unusual in the developing world and, as seen below, a countrys strong will/strong tradition character may
be limited in scope.
Quadrant C: Weak Will, Weak Tradition. Although the environment for programming is poor, USAID
may want to get involved. These developing countries lack the will to decentralize and elected local
governments, if they exist, are so weak that they have little lobbying force at the national level. Countries
that have weak local governance tradition, however, do offer a variety of opportunities for programming.
Under some circumstances, USAID may want to work on a limited scale with the aim of building
momentum or pressure for change at the national level, especially if a change in political will is
foreseeable or the prospects for local elections in the near future are good.
25
Quadrant D: Weak Will, Strong Tradition. The environment for programming is likely to be poor. The
national government shows little or no desire to decentralize and strengthen local autonomy and the
country already has a relatively strong local government system. Relative to other areas of support, this
country probably does not need substantial decentralization and democratic local governance assistance.
There may be, nonetheless, some targets of opportunity that can benefit the local system.
27
IV. DEFINING
PROGRAMMING
STRATEGY
The next programming step is to develop a
strategyto examine the country context,
various stakeholders and their interests, and,
among other factors, the nature of potential
interventionsto help ensure that resources
dedicated to the program achieve the missions
stated objectives. Defining a strategy involves
developing an approach that can maximize
impact on democratic development.
In this section, we assume the USAID Mission
has assessed the environment and other relevant
factors and decided to proceed with a DG
program in decentralization and/or democratic
local governance.
A. Options for Strategic Focus
Following the organizational framework
mentioned above and reflecting the nature of
existing USAID programming, strategy options
can be grouped into three areas of focus:
Creating a favorable enabling environment:
Activities focused primarily at the national level,
although they may include working with locallevel interests to influence the center. The
objective is to encourage the national
government to enact and/or institute, assuming
the circumstances are right, an effective
decentralization program, including free and fair
local elections.
Developing democratic local governance:
Activities focused primarily at the local level.
The objective is to assist local government and
community efforts to create local government
that operates in a more responsive, participatory,
accountable, and increasingly effectiveor
more democraticfashion.
29
30
Is decentralization a clear and publicly stated objective of the national government or of key political
groups? Have key elected or administrative officials expressed a desire for USAID assistance with
decentralization?
Have local government officials expressed the need for reforms that allow them to raise and manage ownsource revenue? Have national government officials expressed or demonstrated a desire to accord local
government such authority?
Has a recent election shifted political priorities toward centralization or decentralization? Has a recent
election put decentralization proponents in positions that would allow them to develop and promote a
strategic legislative agenda?
Have local governments formed (or are they forming) a broad-based national municipal association that
could serve as the voice of local government in development and implementation of a decentralization
legislative agenda, laws, and regulations? Is the association influential with key elected and administrative
officials at the national level? Are those key officials favorable or hostile to decentralization?
Does national reform in economic, social, or other areas allow opportunities for the decentralization and
democratic local governance activities? How does existing mission programming benefit from program
initiatives in this area?
Do national laws governing CSOs, access to information, open meetings, freedom of the press, ethical
standards, or civil service exist or, in their current form, inhibit local government accountability and
responsiveness?
What is the nature of activities in this area of other bilateral and multilateral donors? What is the level of
their interest in decentralization?
Have local officials initiated some programs to improve accountability and responsiveness of senior and
front-line municipal officials and requested additional assistance in this area?
Have legal reforms established processes for increasing citizen involvement in local decision-making, such
as participatory budgeting, mandatory public meetings, referenda on key local issues, recall, etc.? Are these
being used?
Are NGOs and private businesses actively developing the skills necessary to partner or contract with local
government to deliver services or promote community initiatives, but stymied by lack of opportunities to
work with local governments? Or are local governments stymied in efforts to engage NGOs and businesses
in effective partnerships?
Are news media reports on local government accurate and comprehensive? Are reporters covering local
government affairs and citizen input in a responsible manner? Have local government officials developed
programs for working effectively with the news media to deliver accurate, timely information to citizens?
Or are government-media relationships strained?
Are local government budgets available to the community and media? Do local governments inform
citizens of budget issues and provide opportunities for citizens to become involved in budget decisions?
What is the level of citizen oversight of local operations and are citizens making use of legal access to
public documents?
Do local governments have planning and budgeting systems that allocate resources on the basis of preestablished priorities and goals? Have recent local government budget problems called attention to the need
for improved fiscal planning, revenue forecasting, budgeting, expenditure control, and accounting? Does
such inexperience undermine decentralization?
Can local governments engage in contracts, and do they use this authority? Does lack of experience in
contracting and procurement contribute to perceived corruption, inhibit economic development, or limit
infrastructure and service improvements? Has local government inability to act on contracting
opportunities undermined the transfer of additional responsibilities?
How do local governments ensure that their personnel is well-trained and performs well? Can they hire and
fire staff in all sectors?
Is the inadequate performance of local governments as result of insufficient autonomy or inability to take
advantage of the authority they currently hold?
What are the primary public services local governments provide and why are these not optimally provided?
Is public dissatisfaction with service provision a major issue of the local system?
Have local officials asked for help in developing their management capacity?
31
B. Programming Considerations
DG officers should consider various factors
when determining whether to work in just one of
the three areas, in two or more areas, or
simultaneously in all three.
Again, the level of the governments political
will to reform is a primary issue in determining
whether programming at the national level is a
wise investment of resources. Completion of the
environmental assessment outlined in SectionIII
will help DG officers decide if any nationallevel activity is warranted, if certain central
government ministries or legislative body should
receive particular attention, or if a local-level
focus holds the most promise.
The following general strategy options holds the
most potential to support advancement of
democratic local governance:
1. Programming at All Levels of
Government
A multi-pronged approach is the ideal,
particularly in an environment in which action
by the central government is necessary and a
real possibility. In these cases, national-level
program activities should reinforce local
activities and vice versa. Programming targets
the enabling environment, democratic local
32
33
34
V.
SELECTING ENTRY
POINTS AND TACTICS
35
37
38
f.
2
For more information about this model, see the
National League of Cities publication, Connecting
Citizens and Their Government: Civility, Responsibility,
and Local Democracy (NLC, 1996).
39
40
41
Constitutional reform
New legislation
43
44
Technical studies:
45
46
47
48
planning
Bring together representatives of local government, NGOs, business, the news media, and
others for training and action planning to enhance
results through improved relationships and
communication
Conduct training needs assessment(s) in a
consensus-building manner to build understanding of and support for training
Develop useful, priority training modules that
integrate new approaches and new training
techniques
Financial assistance:
Assist in establishing technical twinning relationships with other local government organizations
49
Do
Encourage ownership and
champions at all
management levels.
Train agency staff not
accustomed to using
performance data.
Use a small number of
meaningful indicators to
keep the system simple.
Focus on the vital few.
Use presentations that
are understandable to
both internal and external
audiences.
Dont
Underestimate the need
for visible backing from
key agency and/or
mission officials.
Overwhelm managers;
each point of
management
responsibility should focus
on a few key-results
areas.
Create a data
bureaucracy; program
managers should be
involved in developing
data-gathering efforts.
Exclude any stakeholders
or partners.
A. Performance Monitoring
Performance management is not only a central
element of USAIDs results focus, but also a
key element of effective governance. Indeed,
assisting local governments with performance
management is a potential entry point in efforts
to help them become more responsive and
effective. Table7 summarizes ways in which
performance information can be used by
USAID, partners, and various local
stakeholders. In light of the potential benefits,
there is real value in USAID involving
counterparts and other stakeholders in the
design and implementation of performance
monitoring for governance activities.
B. Performance Evaluation
DG program managers should consider several
tenets that guide the formulation of a framework
for evaluating DG activities. The evaluation
framework must be user-centered, generating
information that stakeholders can use to make
decisions. Stakeholders may be donors, program
staff, program beneficiaries, citizens,
community groups, or local government
officials. The framework, therefore, should
emphasize participation to guarantee that all
stakeholders have a meaningful say in DG
program design and implementation.
The evaluation framework should be
comprehensive, covering implementation and
impact issues. Implementation problems, for
example, can be detected early on through
comprehensive data monitoring. Having the
flexibility to adjust to changing conditions
such as a change in national leadershipis
important. It is also appropriate to think of the
framework as an interactive rather than a linear,
step-by-step process. One must approach the
evaluation framework with the idea: Learn as
you go and adjust.
51
Contractors
Citizens
Municipal Staff
Improve
Understand the
performance focus budget process
and constraints
of local
government
Understand how
actions contribute to
organizational
objectives
Use performance
reports as a focal
point for legislative
oversight
Focus on outcomes
rather than inputs
Support allocation
of resources to
programs that are
producing results
Track progress
on SO, IR, and
activity
indicators
Benchmark and
compare
performance
over time and
against targets
Communicate
results to
USAID/W,
Congress,
partners, and
counterparts
Provide early
warning of
management or
performance
problems
Identify program
Mobilize financial Lobby for or
support for
against projects improvements to
increase customer
effective programs or programs
satisfaction
that directly
affect them
Provide
information for
the Results
Review and
Resources
Request (R4)
52
Elected Officials
Strengthen
information
management and
analysis capacity
Make more
targeted and
realistic
demands on
local resources
Compare
governments
performance
with similar
cities and towns
Enhance
communication
between units to
improve the servicedelivery process
Propose
adjustments to the
missions,
objectives, or
strategies of public
agencies
Gather information
about the needs
and priorities of
constituents
Manage complex
problems generated
by competing
interests of citizens
C. Performance Indicators
Successful performance monitoring and
evaluation require clearly articulated results
against which performance will be assessed.
Results provide a basis for collecting data on the
need for a service, the inputs to that service, the
service outputs, and the results. Indicators of
these results can be used to measure important
dynamics such as the quality of governance or
effectiveness of decentralization.
In their performance monitoring plans, USAID
Missions must define in detail the performance
measures they will track to monitor the strategic
objectives and intermediate results, together with
53
54
55
56
57
Stage 3
Local governments exercise significant autonomy
in investment decisions. Commitment by central
governments to expand autonomy is incorporated
into national policy.
Stage 4
Local governments act autonomously in making
investment decisions with support from central
government consistent with national policy.
Sample Democratic Local Governance Indicator: Extent to which women and disenfranchised
groups are represented in local governments and other decision-making bodies.
Stage 1
No women or disenfranchised groups are represented in local government.
Stage 3
Women or disenfranchised groups are on the
ballots to be elected as local government officials.
Stage 2
NGOs or other numbers of the public have indicated that women or disenfranchised groups are
under-represented in local government.
Stage 4
The percentage of women or disenfranchised
groups in local government positions and other
decision-making bodies has increased and continues to grow.
Sample Local Government Capacity Indicator: Degree to which public budget and decision-making
processes are effectively carried out.
Stage 1
No public meetings or printed materials on budget
are available.
Stage 2
Budget is properly prepared and printed in newspapers or available at local or central government
ministry offices.
Stage 3
City council includes one citizen at-large seat or
other formal community representation mechanism
at annual budget hearings.
Stage 4
Citizen initiatives or positions are gathered and
incorporated into budget documents and the
planning and approval process.
This scale is adapted from the 1998 Results Framework, an operational document of the Office of Environment
and Urban Programs of the USAIDs Global Environment Center.
4
58
TABLE 10: Municipal Finance and Management in the New Independent States
Performance Monitoring
Goals
1.
2.
3.
4.
Strengthen accountability and control by keeping track of results compared with plans and objectives
Improve decision-making by clarifying information on objectives, alternatives, and consequences
Enhance performance by improving implementation and methods
Build understanding of municipal finance and management by providing information of significance to
various stakeholders and audiences
Indicators/Measurement
59
TABLE 10 (continued)
Goals
1.
2.
3.
4.
Strengthen accountability and control by keeping track of results compared with plans and objectives
Improve decision-making by clarifying information on objectives, alternatives, and consequences
Enhance performance by improving implementation and methods
Build understanding of municipal finance and management by providing information of significance to
various stakeholders and audiences
Intermediate Results
3.1 Improved public service delivery
Quality improvements
Increases in service levels and number served
Cost-effectiveness improvements
Fee-based service levels improved
Increased citizen access to selected services
Result 4: Sustainability
4.1 Project innovations incorporated into local
government organizational structure, legal
framework, practices, and budget
Process Issues
1. Make defining of standards and indicators a collaborative effort with local government counterparts
2. Place identification of benchmark status in each city on early agenda of field teams working with
counterparts
3. Build ownership and capacity among municipal counterparts around defining and implementing
monitoring agenda
4. Involve league of cities in baseline data collection and analysis (benchmarking) and in reporting of
progress
60
61
63
64
VIII. PROGRAMMING
ISSUES
65
66
Cross-sectoral programming.
Increasing numbers of USAID Missions
appear to be addressing democratic local
governance from a sectoral vantage
point. Missions are pursuing local
sectoral programming and local
government democratic process
togethercombining DG resources with
resources in areas such as health care,
education, and water and sanitation.
There seems to be an increasing
recognition of the practical value of
supporting improved, more
democratically operated local service
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