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Website Requirements - Draft

The document outlines requirements for a new e-commerce website called Mahsyuk. It includes details about the client such as contact information and business details. It describes desired site features such as e-commerce functionality, user accounts, secure payments, forums, and social media integration. It also lists desired design elements and outlines the interactions first time and registered visitors would have on the site including browsing products, accounts, and purchasing. Sellers would be able to list products for sale, view orders and analytics. The site aims to be an online shopping community for Malaysian entrepreneurs.

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ChongWee
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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0% found this document useful (0 votes)
403 views

Website Requirements - Draft

The document outlines requirements for a new e-commerce website called Mahsyuk. It includes details about the client such as contact information and business details. It describes desired site features such as e-commerce functionality, user accounts, secure payments, forums, and social media integration. It also lists desired design elements and outlines the interactions first time and registered visitors would have on the site including browsing products, accounts, and purchasing. Sellers would be able to list products for sale, view orders and analytics. The site aims to be an online shopping community for Malaysian entrepreneurs.

Uploaded by

ChongWee
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 19

WEBSITE

REQUIREMENTS

COMPANY DETAILS
Organisation Name: Mahsyuk
Area of Business: Online Shopping
Primary Contact Name: Nur Azlina
Position Held: Founder
Business Address: TBD
City: Kuala Lumpur
Country: Malaysia
Telephone Number: 012 2657785
Email Address: [email protected]
How large is your organisation: 1-5
Do you have an in house technical staff: No
What level of technical knowledge do you have access to (1-5): 3
EXISTING SITE DETAILS
Company Domain: www.mahsyuk.com
Company Name: MAHSYUK (still in the midst of registration)
Contact Name: Nur Azlina
Contact Phone: 012 2657785
Contact Email: [email protected]
SITE FEATURES
1)
2)
3)
4)
5)
6)
7)

Interactive Site (User can provide feedback using web form)


E-Commerce (Shopping basket/Internat payments can be made)
User Accounts based (Users of the site have user accounts for free)
Secure Site
Discussion, Forum, Blog, based site
Photo and Video Advertisements
Testimonial with Rating Based for Seller and Buyer (Sellers and Buyers can
give feedback and rated to boost more confidence in future transaction)
8) Promote your business (sellers can buy premium advert/increase priority
to be recognised)
9) Recommendation (for Top Sellers, High Ratings, Positive feedbacks, Quick
Turnaround Time)
10)
Buyers request (buyers can put up advert to search for products
and services)
11)
Linkage to Social Networks (No of likes is aligned to main site. Users
can click on social network icon in main website and be directed to official
page in FB, Insta, Twitter etc. They can share and Like!)
12)
Affiliate Programme
13)
Anybody can register as seller/buyer in a single user ID

DESIGN

1) Logo

2) Color Schemes
Wooden Brown + Tropical Green (earth colours)
3) Design mock-ups

4) Font styles
LOGO FONT : Odin Rounded REGULAR
TAG LINE FONT : Nexa Light REGULAR

Visitor Interaction: what will visitors be able to do on this website? All the
activities they will complete while visiting.
First Time Visitor (Without Registration)

1) Upon typing www.mahsyuk.com, the first time visitors will be taken to the
main landing page which carries simple messaging about MAHSYUK and
its function/purpose.
2) Main Objective is to get them to sign up (as call to action) but its not
mandatory, they can close the page which lead them to the home page
3) Feature on Landing Page:
- Welcome to the first Made in Malaysia online shopping community for
Malaysian entrepreneurs
- Email registration/free sign up
- Get started will direct them to the home page (for seller and buyer to
start their activity)

4) Also to put in web registration form to increase subscribers

5) Once visitor is being routed to Home Page (for those who has not signed
up/sign in), they will be able to see and click which will bring them to a
new page
1) Mahsyuk Logo & Tagline
2) Find services (Route to Category of Product, Services, Blogs, Forums,
Premium Advertising)
3) User Profile (Picture)
4) Shopping Cart
5) Join
6) Sign In/ Sign Up/ Register
7) Start Selling
8) Trending in Malaysia (those who are rated top sellers/popular services)
9) Top Brand/Premium product (paid advertising)
10)
Share & Earn
11)
Big picture covering half of the main home page
12)
Join Mahsyuk now Register
13)
Footer Each button will take them to another explainer page

14)
Very bottom footer - Each button will take them to another
explainer page
- Directory
- Legal
- Privacy
- Forum
- Blog
- Help
- Contact
- Icon Facebook, Instagram Twitter, pint interest

6) For Visitors who has signed up, the page will recognize their name and
wish them welcome back to Mahsyuk! They will see the same feature as
the above and can do the below:
- Search for products and services (based on category, industry, price
range, location, shipping)
- View top category in top panel, the rest can be viewed on other
services/find services
- View top rated sellers, popular on mahsyuk, feature of the week/month,
news and stories
- View recently viewed
- View last purchase/buy it again (if any)
- View favourite seller
- Invite friends
- Other also viewed.
7) Buyer can also be a seller with the same Id. While seller can register under
start selling now and focus on selling their products and services as well:
They can:
1) Advertise their products (unlimited) one advert with several pictures
(colours)
2) It can be advertised using pictures/video linkage to youtube
3) Offer sales to request buyers who is looking for specific product or
services
4) Buyer rate sellers rating (1-5 stars)
5) Seller rate buyer (1-5)
6) Buyer and Seller can monitor deliverable shipping and deliverable or
services
7) Do business analytics to calculate their gross sales and revenue
8) Upon registration as seller start selling. They will be asked to fill in
below details:
-

Name/User ID
Establishment Sdn Bhd, contractor, freelancer, entrepreneur
Type of products/category

Brand Name
Gallery (Pictures/Videos)
Description
Tags: keywords
Price (add shipping charges)
Duration: of advertisement
Time to deliver
Sellers policy (Refund/no refund)
Publish and promote (choose drop down list for additional marketing
campaign)
Monitor Progress of delivery (in progress, shipping (approx. reach time),
late, very late, return/refund, completed)
Agree to T&C
Filling Bank Info

- Industry that they are in:


ARTS & ENTERTAINMENT

Arts & Crafts-Materials & Supplies


Art Galleries & Dealers
Art Goods-Retail
Artists-Fine Arts
Audio-Visual Equipment & Supplies
Entertainment Bureaus
Music Instruction
Musical Instruments-Dealers
Sound Systems & Equipment
BUSINESS & PROFESSIONAL SERVICES

Carpet & Rug Cleaners


Employment Agencies
Freight Forwarding
Movers & Storage Service

Management Consultants
Packaging Materials
Secretarial Services
Toilets-Washroom Hygiene Service
CLOTHING & ACCESSORIES

Children's & Infants Wear-Retail


Clothing
Clothing Designers
Clothing-Used
Tee-Shirts
Tee-Shirts-Printing
Tee-Shirts-Wholesale & Manufacturers
Uniforms
Uniforms-Retail
Uniforms-Wholesale & Manufacturers
COMPUTERS & ELECTRONICS

Air Conditioning Equipment & Systems


Air Conditioning Equipment & Systems-Repairing & Cleaning
Computers
Computer Accessories & Supplies
Computer Networking
Computer Software-Business Solution

Computers Software Development & Packages


Copying Machines & Supplies
Printers
Telecommunication Equipment & Supplies
CONSTRUCTION & CONTRACTORS

Air Conditioning Contractors


Building Materials
Constructions
Contractors-Building, General
Cranes
Doors
Engineering Works
Electric Contractors
Hardware-Wholesale
Material Handling Equipment
Stainless Steel
EDUCATION

Aircraft Flying Schools


Child Therapy/Learning Programs
Educational Consultants
Educational Aids
Management Training & Development

Schools-Academic-Colleges & Universities


Schools-Academic-Elementary & Secondary
Schools-Tailoring
Schools-Fashion & Designing
Tutoring
EVENT, MEDIA & COMMUNICATIONS

Advertising Agencies & Counsellors


Advertising-Digital Printing
Advertising-Outdoor
Balloons
Canopies-Renting
Event Management Consultants
Events Support Services
Exhibitions-Display, Expositions & Trade Shows
Signs
Tents
FOOD & DINING

Cafes
Cafeterias
Caterers
Coffee Dealers-Wholesale
Coffee Houses

Food Ingredients & Additives


Food Products
Foods-Ready To Serve
Restaurants
Seafoods
HEALTH & MEDICINE

Clinics
Dental Surgeons
Dentists
Health Care Products &/Or Services
Hearing Aids
Hospitals
Hospital Equipment & Supplies
Medical Practitioners Equipment & Supplies
Medical Practitioners-Registered
Safety Equipment & Clothing
HOME & GARDEN

Awnings & Canopies


Carpet & Rug Dealers-New
Cleaning Equipment
Cleaning Service
Fumigation

Gates-Automatic
Interior Decorators & Designers
Kitchen Equipment & Supplies-Commercial
Landscape Contractors
Office Furniture & Equipment Dealers
Pest Control
Renovation-Office & Home
Termite Control
INDUSTRY & AGRICULTURE

Aluminium
Chemicals
Machinery
Oil & Gas Companies-Support Services
Paper Products
Plastic Products
Plastics-Products (Finished)-Wholesale & Manufacturers
Pumps-Manufacturers & Distributors
Laboratory Equipment & Supplies
Steel Products
LEGAL & FINANCIAL

Accountants
Accountants-Chartered

Accounting-Services
Accounting/Financial (Computer Software & Packages)
Advocates & Solicitors
Banks
Insurance
Lawyers
Legal Support Services
Tax Consultants
OFFICE SUPPLIES

Cash Registers & Supplies


Carpet & Rug Distributors & Manufacturers
Document Storage
Office Furniture & Equipment-Wholesale & Manufacturers
Office Supplies
Printing Equipment
Racks
Stationers Supplies
Stationers-Retail
Stationery-Wholesale
PERSONAL CARE & SERVICES

Barbers
Beauty Aromatherapy

Beauty Salons
Beauty Salons-Slimming
Cosmetic Supplies
Hearing Care
Massage-Traditional
Physical Fitness
Psychologists
Reflexology
SECURITY SERVICES

Burglar Alarm Systems


Fire Protection Equipment
Guard Dogs
Guard & Patrol Service
Locksmiths
Safes & Vaults
Security Consultants
Security Control Equipment & Systems
SHOPPING

Curtains-Retail
Florists-Retail
Gift Shops
Hampers

Premium Goods
Shopping Centres
Souvenirs-Wholesale & Manufacturers
TRAVEL & TRANSPORTATION

Car Rental & Leasing


Hotels (In Peninsular Malaysia)
Hotel & Resorts
Hotels (In Sabah & Sarawak)
Hotel-Apartments & Suites
Logistics
Motorcar Renting & Leasing
Resorts
Tour Operators
Tourist Attractions
Transport Agents
Transportation
Travel Bureaus

Additional Tab:
User Profile
- General for Buyers and Sellers: My contacts, my favourites, My profiles,
Invite friends, Settings, Help, Log Out
- Buyers: My Purchase (drop down: Orders, Request a product,
payments)
- Sellers: Manage Sales, buyer request, revenue, analytics, my sales,
promote your business, create sales

1) To do -> My Tasks (For sellers & buyers)


Account Info Complete your profile
Security Settings set a security question
Invite Friends earn commission for you
Feedback for sellers how was your experience with seller/buyer
Invoice for billing information set your billing informations
Promote your business choose your advertising plan
2) My Orders (seller can do filtering on analytics and list of those in the
progress list as below)
Missing details/need more details
Active
In progress
Delivered
Completed
Cancelled
Awaiting review

My Order (Buyer can review how many number of sellers have offered their
product and services to you). You can see:
Active Offer
Withdraw Offer
Accepted Offer
In progress
Delivered
Completed
Cancelled
Awaiting review
Payments/Transaction (can filter to: All, paid, refund, payment,
cancelled payment)
For Buyers can filter the following:
Purchase Amount
Sellers Name
Services
Days of delivery (On Time/not on time?)
For sellers can filter the following:
Revenue amount
Buyers name
Completed order
Active Orders

Transaction
Paid
Refund
Shopping Analytics
TBD
3) MY SALES
Manage Sales (Give them seller an overview about their quality of
delivery).
- New
- Active
- Late delivery
- Delivered
- Completed
- Cancelled
- They can also see the list/name of buyer, purchase, due on, total,
status, channel (buyer request/direct purchase)
Revenues
-earned
Withdrawals
Fund used to order other services
Pending clearance 9bankk, paypal, etc)
Available funds
Sales Analytics
Earning (by weekly, monthly, for the past 1 year)
All reviews (average rating, negative, positive)
Total Orders (total delivered, orders cancelled, late)
Responsiveness (sellers response time)
Active advert
Page views
Number of buyers favourite
Repeat order
Conversion
Number of days active
Tracking my Advertisement. Each advertisement can be monitored by
(clicks, views, order, successful, cancelled, refund)
Active
Suspended
Required modification
Pending approval
Denied
Promote Your/My Business To boost brand presence, marketing campaign

Package a,b,c,d,e,f,g,h,i
Click package and route to e-commerce
Route for approval (3 days business days)

4) Message/Conversations
Inbox
Draft
Sent

Payment Process
-Ecommerce/paypal Payment is only released after confirmed receipt
Administrator role to have special access to monitor below indicators,
performance, edit, manage the CMS system

Generate and update website content (products, content, promotions)

Work with agencies to build traffic & sales via the website (PPC agency, email marketing provider, e-

commerce provider, etc)


Maintain and update the online marketing plan for the website
Monitor KPI, payment, shipping time, fraud, and act as customer service to receive enquiries

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