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Mary Lucera is seeking a challenging position utilizing her computer, management, office, and accounting skills. She has over 15 years of professional experience including roles as an Accounts Receivable Coordinator, Senior Account Representative, Administrative Assistant to Executives, and Administrative Assistant to the President where she performed duties such as customer service, account management, administrative tasks, and project coordination.

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Emily Carr
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53 views

ML Resume'

Mary Lucera is seeking a challenging position utilizing her computer, management, office, and accounting skills. She has over 15 years of professional experience including roles as an Accounts Receivable Coordinator, Senior Account Representative, Administrative Assistant to Executives, and Administrative Assistant to the President where she performed duties such as customer service, account management, administrative tasks, and project coordination.

Uploaded by

Emily Carr
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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MARY LUCERA

1961 Valley Road


Trevose, PA 19053
(215) 357-7992
(215)801-2651
[email protected]

OBJECTIVE: To obtain a challenging position which fully utilizes my computer, management, office, and
accounting skills in a career oriented professional environment. As a motivated, self-starter who is very
astute at learning new skills, I will provide a smooth transition into your company.

PROFESSIONAL EXPERIENCE:

NYTEF PLASTICS, 330 Dunksferry Rd, Bensalem, PA (2004-2008)


Accounts Receivable Coordinator/Administrative Assistant

 All duties pertained to 3 Nytef Locations across the USA


 Received, posted and deposited customer checks
 Invoiced customers
 Answered overflow of incoming calls and distributed
 Mailed, faxed or emailed invoices to customer
 Answered overload incoming calls and distriburtided
 Stapled and filed all information that pertains to the invoice
 Worked with Sales Associate on items that were back ordered to customer
 Had the authority to override sales for customers that were on hold
 Set up and maintained customer accounts including credit and bank references
and DNB. Transpired all information to CFO for approval
 Processed credits to customers due to bad material or material not received etc.
 Made collection calls to customers that were past due
 Update excel spread sheet on status of collection call and forward to CFO
 Maintain a daily MDIR (managers daily inventory report)
 Run EOM (end of month) financial and sales status
 Process customer requests (i.e. supplying copy of invoice, checking status of
credit, etc.)
 Maintained postage equipment
 Ordered supplies for office
 Provided administrative work for warehouse associates

SEARS, Six Neshaminy Interplex, Trevose, PA (2000-2003)


Senior Account Representative

 Direct one on one contact with customers/handled escalated calls


 Creating and producing letters, excel spread sheets and other clerical
duties
 Scheduled appointments for field service technicians
 Coordinated and designed special projects and promotions
 Engaged in telephone conference calls with credit services departments
 Removing or adjusting finance charges and late fees
 Adjusted credit bureau reports
 Assisted store associates with processing of sales, credit applications and
account adjustments from credit central unit
 Trained fellow employees with various computer programs, account
adjustments, daily job duties, etc.
 Directed incoming calls to proper departments
 Reported daily logs
 Processed balance transfers, credit line increases, new applications, lost or
stolen credit cards and sale disputes
 Board Member of the Goodwill Committee

GE FINANCIAL ASSURANCE, 4800 Street Rd, Trevose, PA (1996-1999)


Administrative Assistant to Executives & Vice President

 Facilitated meetings, tracked minutes and documented discussed issues


 Worked closely with legal department and vendors on compliance issues
 Created and maintained spreadsheets, log books & filing system
 Assisted upper management with presentations
 Reconciled vendor invoices and tracked monies from blanket PO
 Close working relationships with company warehouse and vendors
 Saved GE thousands of dollars by streamlining forms and certificates
 Implemented processes and procedures
 Coordinated process mapping to improve processes in operation and
documented processes and changes/SIG SIMA
 Special project coordinator and controller
 Expedited certificate and form orders for clients and general agents
 Produced, proofed and approved stock order forms and state certificates
with vendors
 Made preparations for year 2000 on state certificates and forms for
compliance

SECOND OPINION SERVICES, Lumberton, NJ (1990-1996)


Administrative Assistant to President

 Assisted President with internal and external office presentations


 Worked diligently with clients
 Set doctor appointments for client employees
 Expedited billing to clients
 Processed letters produced by President
 Faxed, copied and filed
 Travel arrangements for President and clients
 Coordinate itinerary and meeting schedules

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