Answer Mute: Cisco Unified IP Phone 8941 and 8945
Uploaded by
sankifkoAnswer Mute: Cisco Unified IP Phone 8941 and 8945
Uploaded by
sankifko3 Answer
Note
For best results, print on 8.5 x 14
(legal-sized) paper.
To answer a ringing call
4 Mute
, lift the handset. Or:
Press the flashing amber line button
Quick Start For Executives
Press the (unlit) headset
button.
1 Dial
To dial, lift the handset and enter a number. Or:
Press an unlit line button
or speakerphone
Press the Select button in the Navigation pad.
5 Divert
Press the (unlit) headset button
speakerphone button
.
or
Use Divert to redirect a ringing or active call to
voicemail or to another phone number (set up in
advance by your system administrator). You must
resume a held call before you can use Divert.
Dial from Call History
1. Press the down arrow on the Navigation bar.
Divert affects the highlighted call only. If necessary,
scroll to the call before pressing Divert.
2. Scroll to the number and press the Select
button in the Navigation pad or Call Softkey.
Call Waiting
If you get a second call while the first call is active,
the second line displays.
Cisco Unified IP Phone
8941 and 8945
Dial
Hang up
Answer
Mute
Divert
Forward All
Hold
Do Not Disturb
Conference
10 Transfer
11 Call History
12 Directories
15 Tips
6 Forward All
1. Press the Forward All softkey.
2. Enter a phone number, select a number from
Call History, or press the Messages button
(to forward to voicemail).
3. Look for Forward All icon
on your screen.
4. To cancel call forwarding, press the
Forward Off softkey.
Your system administrator can help you forward
calls remotely from your User Options web pages.
Redial the last number
Press the Redial softkey.
Speed dial
Enter a speed-dial code while on-hook (no dial
tone), then press the Speed Dial softkey.
Your system administrator can help you set up
speed dials from your User Options web pages.
13 Shared Lines
14 Voicemail
Press the Video Mute button
to toggle
Video Mute on and off. When Video Mute is
on, the Video Mute button glows red.
Press the New Call softkey.
Press the Mute button
to toggle Mute
on and off. When Mute is on, the Mute button
glows red.
2 Hang up
To end a call, replace the handset. Or:
Press the End Call softkey.
Press the (lit) headset button
speakerphone button
.
or
To connect the second call and put the first call on
hold automatically, press the flashing amber line
.
button
Multiple lines
If you use multiple lines, press the All Calls softkey
to see all calls on all lines (oldest first). Otherwise,
your phone displays calls that are on the selected
line only.
To see which line is selected, look for a blue icon
on the line label (left side of screen) and the line
extension in the header bar (top of screen).
All Calls uses your primary extension.
7 Hold
1. Press the Hold button
The hold icon
pulses green.
displays and the line button
2. To resume the highlighted call, press the
, the Resume
pulsing green button
softkey, or the Select button in the Navigation
pad. (Note that pressing the Hold button again
does not resume a call from hold.)
8 Do Not Disturb
10 Transfer
Press the DND button (if available) to toggle DND
or off
.
on
1. From a connected call
the Transfer button
When on, Do Not Disturb (DND) mutes the ringer
and may block visual notification for new calls.
2. Call the transfer recipient.
9 Conference
1. From a connected call
the Conference button
(not on hold), press
.
3. Press the Transfer button (before or after the
party answers).
The transfer is complete. Confirmation
displays on your phone screen.
(not on hold), press
.
2. Make a new call.
11 Call History
3. Press the Conference button (before or after
the party answers).
Press the Applications button
Call History.
The conference begins and the phone displays
Conference instead of caller ID.
and select
The last 150 calls display:
When your coworker has a call on the shared
is solid red
line, your shared line button
and the call displays on your screen.
When your coworker puts a call on hold, the
on your phone pulses red.
line button
You or your coworker can resume the call.
Privacy & Barge
You or your coworker can use Privacy to block
calls from displaying on the other persons screen.
If your coworker is not using Privacy, you can press
on your phone to barge
the red line button
(add yourself to) a call on the shared line, creating
a conference.
Missed calls
14 Voicemail
Placed calls
New message indicators:
To dial, scroll to a call and press the Select button
in the Navigation pad or the Call softkey.
To view details for a call, highlight the call and
press these softkeys: More > Details.
Where are my softkeys?
You have four softkeys buttons below the screen.
Press the More softkey to see additional softkeys.
How do I silence my ringing phone?
Press the left side of the volume button
one time while the phone is ringing.
2. Select a ringtone and press Play, then press Set.
A stutter dial tone on the line (if enabled).
A voicemail icon
next to the line button
(may include message count).
What does the Back button do?
Press the Back softkey to back out of applications
and menus.
Where can I find a complete User Guide?
http://www.cisco.com/en/US/products/ps10451/
products_user_guide_list.html
View new missed calls
1. View your call history.
4. Repeat these steps to add more participants.
What are the buttons next to my screen?
The buttons on the left side of your screen are line
(and feature) buttons. Line buttons change line
views but do not affect active calls.
How do I change my ringtone?
1. Select Applications
> Preferences >
Ringtone, then select a line and press Open.
A solid red light on your handset.
Received calls
15 Tips
2. Press the Missed Calls softkey.
The conference ends when all participants hang up.
Conference in a held call
1. From a connected call
(not on hold), press
the Conference button
.
2. Press the pulsing green line button
held call that you want to add.
for the
Or, if the held call is on another line, press the
Active Calls softkey, choose a call from the list,
and press the Conference button.
The conference ends when all participants hang up.
View & remove conference participants
During a conference, press the View Details
softkey. To remove a participant from the
conference, highlight a name and press Remove.
12 Directories
1. Press the Contacts button
directory.
and select a
2. Enter search criteria and press Submit.
3. To dial, scroll to a listing and press the Select
button in the Navigation pad or the Dial
softkey.
13 Shared Lines
If you share a line with a coworker or an
administrative assistant:
Either you or your coworker can answer a
ringing call on the shared line.
Listen to messages
Press the Messages button
voice prompts.
and follow the
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the
U.S. and other countries. To view a list of Cisco trademarks, go to this URL:
www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their
respective owners. The use of the word partner does not imply a partnership relationship between
Cisco and any other company. (1110R)
2011 Cisco Systems, Inc. All rights reserved.
Published February 14, 2011, OL-20436-01
