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SW2014 Datasheet SubService

SolidWorks(r) Subscription Service Program gives you immediate access to new SolidWorks software releases and upgrades. The Program also gives you enhancement request privileges, live technical support, and comprehensive online resources. The SolidWorks network supports customers from nearly 400 resellers in 71 countries.

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34 views

SW2014 Datasheet SubService

SolidWorks(r) Subscription Service Program gives you immediate access to new SolidWorks software releases and upgrades. The Program also gives you enhancement request privileges, live technical support, and comprehensive online resources. The SolidWorks network supports customers from nearly 400 resellers in 71 countries.

Uploaded by

Thabo
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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SOLIDWORKS SUBSCRIPTION SERVICE PROGRAM

Optimize your investment in SolidWorks applications

The SolidWorks Subscription Service Program gives you immediate access to new SolidWorks software releases
and upgrades, enhancement request privileges, live technical support, and comprehensive online resources to
ensure you get the most from your 3D design experience.
Why subscribe?

SolidWorks Subscription Service Program provides:

Optimize your 3D experience and support your design team


with resources to help them work faster and smarter, and
transform your product development into business success.
Support, upgrades, new versions, special releases, add-on
features, webcastsall designed exclusively for SolidWorks
Subscription Service membersimprove your performance and
productivity with an intuitive 3D design experience, giving you
a competitive advantage.

Automatic upgrades for your licensed SolidWorks software


Live technical support from your local authorized
Value-Added Reseller (VAR)
Software enhancements designed for Subscription
Service members
Access to the web-based Customer Portal for SolidWorks
products and resources
Access to privileged content on My.SolidWorks.com,
where users can find resources and expertise from the
entire SolidWorks Community

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SolidWorks Subscription Service resources allow me to participate fully as a member of


the SolidWorks Community.
SOLIDWORKS CUSTOMER PORTAL

LOCAL TECHNICAL SUPPORT

Gain full access to a broad, easy-to-search, web-based


repository of in-depth information and resources, with
multiple language support, to maximize your productivity.

Access live technical support from your local authorized


SolidWorks reseller, including telephone assistance with
product features, commands, installation, and troubleshooting.
The SolidWorks network supports customers from nearly 400
resellers in 71 countries, delivering the highest level of service.

Service Requests (SRs)


Send incident reports directly to Technical Support for quick
resolution. View status with SR tracking numbers.

Software Performance Reports (SPRs)


Submit incident reports of confirmed software issues to our
development team. View status with SPR tracking numbers
and monitor issue resolution in documented service packs.

Knowledge Base

NEW SOFTWARE RELEASES


Receive the latest SolidWorks software to improve your
performance and productivity. Leverage innovative tools
and leading-edge techniques to create designs faster and
more accurately.

SUPPORT FOR PREVIOUS VERSION

Find answers to your questions quickly and easily. Our


powerful search engine explores an extensive library of
technical data, such as solutions, help topics, tech tips,
and best practices.

With SolidWorks Subscription Service, you are welcome to


continue to run and receive support for the prior and the
current SolidWorks releases. This policy minimizes production
delays and eases your transition to the latest release.

Customer Experience Programs

SOFTWARE UPGRADES

Access programs that invite your opinions and preview


SolidWorks beta versions and upcoming SolidWorks Early
Visibility (EV) Service Packs.

Stay current with SolidWorks service pack upgrades that


address important issues reported by the SolidWorks
Community.

Enhancement Requests

CSWP AND CSWA EXAMS

Influence development of SolidWorks software. Some 90 percent


of new enhancements come from customer suggestions. Based
on requests, we add enhancements and functionality to address
trends and provide exactly what you need.

Technical Content
Access all our archives, from webcasts and tech tips to
administrative guides and technical presentations.

Discussion Forums
Connect with the SolidWorks Community in a broad range of
discussion topics on virtually all facets of SolidWorks software.

The CSWP (Certified SolidWorks Professional) and CSWA


(Certified SolidWorks Associate) exams validate user proficiency
and help managers highlight areas for training. SolidWorks
Subscription Service Program members can take one free exam
to help your design team maximize SolidWorks capabilities.

LEARN MORE
To learn more about SolidWorks Subscription Service
Program, visit www.solidworks.com/subscription or contact
your local authorized SolidWorks reseller.

Our 3DEXPERIENCE Solutions powered by our brand applications serving 12 industries


Dassault Systmes, the 3DExperience Company, provides business and people with virtual universes to imagine sustainable innovations. Its world-leading
solutions transform the way products are designed, produced, and supported. Dassault Systmes collaborative solutions foster social innovation, expanding
possibilities for the virtual world to improve the real world. The group brings value to over 150,000 customers of all sizes in all industries in more than 80
countries. For more information, visit www.3ds.com.

Visit us at 3DS.COM/SOLIDWORKS

Americas
Dassault Systmes
175 Wyman Street
Waltham, Massachusetts
02451-1223
USA

a1751_DS_SubService.indd 2

Europe/Middle East/Africa
Dassault Systmes
10, rue Marcel Dassault
CS 40501
78946 Vlizy-Villacoublay Cedex
France

SolidWorks is a registered trademark of Dassault Systmes SolidWorks Corporation in the U.S. and other countries. Other brand and product names are trademarks of their respective owners. 2013 Dassault Systmes. All rights reserved. MKSUBDSENG0713

R. Mark Achtner, Engineering Manager, Miller Electric Mfg. Co.

Asia-Pacific
Dassault Systmes
Pier City Shibaura Bldg 10F
3-18-1 Kaigan, Minato-Ku
Tokyo 108-002
Japan

7/24/13 12:28 PM

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