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Arcus Hadwick: Customer Service Security Public Relations

Marcus Chadwick has over 10 years of experience in customer service, security, and facility maintenance roles. He currently works as a team member at Taco Time in Clearfield, UT, where he focuses on customer service, food preparation, purchasing, and staff training. Previously, he was a forklift operator at Jacksonville Steel, performing transportation and loading/unloading of steel products. He also served as a security officer at Bogeys nightclub, where he demonstrated excellent physical security and maintained safety.

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31 views

Arcus Hadwick: Customer Service Security Public Relations

Marcus Chadwick has over 10 years of experience in customer service, security, and facility maintenance roles. He currently works as a team member at Taco Time in Clearfield, UT, where he focuses on customer service, food preparation, purchasing, and staff training. Previously, he was a forklift operator at Jacksonville Steel, performing transportation and loading/unloading of steel products. He also served as a security officer at Bogeys nightclub, where he demonstrated excellent physical security and maintained safety.

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© © All Rights Reserved
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MARCUS E.

CHADWICK
5471 S 3450 W • Roy, UT 84067
[email protected] • (801) 814-6694

EMPLOYMENT PROFILE
Customer Service  Security  Public Relations

Highly accomplished professional with proven success in customer service, location and personnel security,
maintenance and warehouse within the public and private sectors. Ability to adapt and develop within any
atmosphere. Executed standard operating procedures for business establishments and customer service functions.
Strong team abilities on many levels. Track record of contributions to company growth, change management, and
customer satisfaction.
CORE COMPETENCIES
• Customer Service • Facility Security • Staff Mentoring
• Fork Lift Operations • Inventory Control • Personnel Training
• Shrink and Cost Control • Facility & Equipment Maintenance • Team Building
• Cashiering and Daily Balance

PROFESSIONAL EXPERIENCE
TACO TIME – Clearfield, UT 04/2009 to Present
Team Member
I serve as a front end team member for restaurant retailer with 8 employees.
Concentrated customer service in the restaurant/food service environment assisting with sales and food preparation.
Work closely with management in staff training and purchasing. Communicate with owner and management to
address inquiries regarding facility projects. Facility and equipment maintenance. Key Achievements:
➢ Customer service
➢ Food Preparation and sales
➢ Purchasing
➢ Staff Training

JACKSONVILLE STEEL – Beebe, AR 09/2008 to 04/2009


Fork Lift Operator
Served as fork lift operator for a steel manufacturing yard with 86 employees.
Performed daily transportation, loading and unloading of steel products utilizing large and small forklifts. Conducted
daily maintenance and detailing of yard and equipment. Demonstrated excellent physical security of facility and
warehouse to insure safe working environment. Secured facility at closing including the securing of equipment and
product. Completed daily activity reports outlining product control, equipment maintenance, safety checks and any
incidences that occurred within the facility.
Key Achievements:
➢ Forklift Operations
➢ Instrumental in the facility safety and security
➢ Customer service

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MARCUS E. CHADWICK
5471 S 3450 W • Roy, UT 84067
[email protected] • (801) 814-6694

BOGEYS – Clearfield, UT 05/2006 to 08/2009


Security Officer
Served as facility security for a night club with 26 employees.
Demonstrated excellent physical security of facility, staff and patrons. In accordance with local, state and government
laws checked identification of patrons seeking entrance to location and permit or deny entrance according to
established policies and procedures. Performed parking and traffic control duties. Secured facility at closing including
the securing of funds, personal safety of staff and facility. Completed daily and nightly activity reports (DAR’s,
NAR’s) outlining any and all incidences that occurred within the facility. Contacted and assisted local authorities with
elevated situations with patrons. Evaluated intoxication levels of patrons to maintain personal safety of staff as well
as guests. Key Achievements:
➢ Instrumental in the facility security
➢ Customer service
➢ Participated in extensive public relation efforts with patrons, vendors and management
* * * * *

EDUCATION AND CREDENTIALS


High School Graduate (2003) • Murray High – Murray, UT
Computer Skills: Windows XP and Vista, Microsoft Office, Photo Shop, Netscape, and Internet Explorer.

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