On Risks From: Establishing A Dialogue Electromagnetic Fields
On Risks From: Establishing A Dialogue Electromagnetic Fields
ISBN 92 4 154571 2
ON RISKS FROM
ELECTROMAGNETIC FIELDS
ACKNOWLEDGEMENTS
WE ALSO ARE INDEBTED TO THE FOLLOWING PEOPLE FOR THEIR HELPFUL COMMENTS
The WHO thanks all individuals who contributed to this handbook, which was initiated by two conferences:
Risk Perception,Risk Communication and its Application to Electromagnetic Field Exposure, organized by the World
Health Organization (WHO) and the International Commission for Non-Ionizing Radiation Protection
(ICNIRP), in Vienna, Austria (1997); and Electromagnetic Fields Risk Perception and Communication, organized by
WHO, in Ottawa, Canada, (1998). Working Group meetings were held to finalize the publication in Geneva
(1999, 2001) and in New York (2000).
SPECIAL THANKS ARE DUE TO THE PRINCIPAL CONTRIBUTORS WHO DRAFTED THIS DOCUMENT
Dr William H. Bailey, Exponent Health Group, New York, New York, USA
Dr Ulf Bergqvist, University of Linkping, Linkping, Sweden ()
Dr Caron Chess, Rutgers University, New Brunswick, New Jersey, USA
Mr Michael Dolan, Federation of the Electronics Industry, London, United Kingdom
Dr Marilyn Fingerhut, WHO, Geneva, Switzerland
Mr Matt Gillen, National Institute of Occupational Safety and Health, Washington, DC, USA
Dr Gordon Hester, Electric Power Research Institute, Palo Alto, California, USA
Ms Shaiela Kandel, Ministry of the Environment, Israel
Dr Holger Kastenholz, Centre for Technology Assessment, Stuttgart, Germany
Dr Alastair McKinlay, National Radiological Protection Board, UK
Dr Tom McManus, Department of Public Enterprise, Dublin, Ireland
Dr Vlasta Mercier, Swiss Federal Office of Public Health, Bern, Switzerland
Mr Holger Schtz, Research Centre Jlich, Germany
Dr Daniel Wartenberg, Rutgers University, New Brunswick, New Jersey, USA
Dr Mary Wolfe, National Institute of Environmental Health Sciences, North Carolina, USA
Funding was kindly provided by the World Health Organization,Department of Protection of the Human
Environment, the Austrian Ministry of Health, the German Ministry for the Environment,Nature Conservation and
Nuclear Safety, the German Bavarian Ministry for Regional Development and Environmental Affairs, and the U.S.
National Institute of Environmental Health Sciences.
PHOTO CREDITS
Agence France Presse (p.52,bottom) Getty Images (p.26) Narda Safety Test Solutions GmbH (p.52,top)
Photospin (pp. vi, viii, xii, 8, 10, 50) Photodisc (pp. 2, 18, 58) UK National Radiological Protection Board
(pp. 2, 4, 6, 22)
TABLE OF CONTENTS
ACKNOWLEDGEMENTS
FOREWORD
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GLOSSARY
FURTHER READING
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FOREWORD
viii
B
FIGURE 2. A Electric fields do not penetrate
DEFINING RISK
MULTIPLE DETERMINANTS OF
THE EMF RISK ISSUE
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WHEN TO COMMUNICATE
KEY QUESTIONS
When should you enter into a dialogue?
Is there sufficient planning time?
Can you quickly research who and what influences
community opinions?
When do you include the stakeholders? When do
you plan the process, set the goals and outline the
options? When are decisions made?
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WHEN TO COMMUNICATE
The communication process passes through
different stages.At the beginning of the
dialogue,there is a need to provide
information and knowledge.This will
increase awareness,and sometimes concern,
on the part of the different stakeholders.At
this stage,it will become important to
continue communication,through an open
dialogue,with all parties involved before
setting policies.When it comes to planning
a new project,for example,building a power
line or installing a mobile phone base
station,the industry should start immediate
communication with regional and local
authorities as well as interested stakeholders
(landowners,concerned citizens,
environmental groups).
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WHEN TO COMMUNICATE
communication with the public. As the
problem reaches crisis proportions, a
decision must be taken but a hurried
outcome can leave all sides dissatisfied. As
the problem begins to diminish in
importance on the public agenda, time
should be made for a follow-up evaluation
of the issue and decisions made. The
transition between different phases within
the life cycle of an issue is dependent upon
the levels of awareness and pressure from
various stakeholders (Figure 6).
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WHEN TO COMMUNICATE
opportunity to influence the life cycle can
arise from the timely publication of
scientific results. While international
scientific bodies have to respond publicly
to recent scientific discoveries in an
ADAPTING TO A DYNAMIC PROCESS
unbiased manner, decision-makers can
Throughout the life cycle of the issue, the prove to the stakeholders that their
concerns are taken seriously by adopting a
communication strategy will need to be
similar strategy. Indeed, risk surveillance is
tailored to the groups or individuals
a key component to ensure proper risk
concerned on an ad-hoc basis, and may
take a variety of forms to be most effective. management, as continuing information
The means of communication and actions is essential for monitoring and providing
should be appropriately modified, as new feedback to the ongoing risk management
process.
information becomes available. An
become even more critical in periods of
elections and other political events,it is
advisable to prepare strategies and have
options at hand for action.
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WHAT TO COMMUNICATE
KEY QUESTIONS
Do the stakeholders have access to sufficient and
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WHAT TO COMMUNICATE
guidance and standards. Continuous
monitoring and review of technical findings
is important to ensure that any residual
uncertainties are addressed and minimized
in the medium to long term, and to provide
reassurance to the public.
However, while scientific information has
proven to be valuable in making public
health decisions, it is not error-free. The
contributions of scientists can fail for
several reasons. For example, the available
information may be presented in a way that
is not useful to the decision-makers (either
because it is too complex or oversimplified)
and leads to incorrect conclusions or
decisions (possibly because of the
uncertainty inherent in the data or
problems in communicating), or is
erroneous.
FIGURE 8. THE COMPONENTS OF THE MESSAGE
WHAT TO COMMUNICATE
extrapolation from animal studies to
humans is often questionable. The
weight-of-evidence determines the
degree to which available results support or
refute a given hypothesis. For estimates of
small risks in complex areas of science and
of society, no single study can provide a
definitive answer. Strengths and
weaknesses of each study should be
evaluated and results of each study should
be interpreted as to how it alters the
weight-of-evidence. Uncertainty is
therefore inherent in the process and
should be an integral part of planning any
risk management or communication task.
Indeed, the public commonly interprets
uncertainties in scientific knowledge on
EMF health effects as a declaration of the
existence of real risks.
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WHAT TO COMMUNICATE
the available evidence when disseminating
scientific information even if research is
showing opposing results. Only then can
scientists be seen to be truly independent.
Scientific reasoning can always be used to
argue against a particular finding.
of your audience
Explain concepts in simple language, and if
WHAT TO COMMUNICATE
disproportionately influence public
opinion. For the public, often the best
sources of information are from panels of
independent experts who periodically
provide summaries of the current state of
knowledge.
WHAT TO COMMUNICATE
responses in the form of decisions and
actions through public policies. On the
other hand, the general public evaluates the
risk incurred by EMF technologies at the
individual level (risk perception). The
LAYPERSON S EVALUATION
(RISK PERCEPTION)
Intuitive approach to quantify risk
distributions,)
Depends on technical information transmitted
through well-defined channels (scientific studies)
Product of scientific teams
Importance given to objective scientific facts
Focused on benefits versus costs of technology
Seeks to validate information
anecdotal evidence
Depends on information from multiple channels
(media, general considerations and impressions)
Individual process
Importance of emotions and subjective perceptions
Focused on safety
Seeks to deal with individual circumstances and
preferences
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WHAT TO COMMUNICATE
COMPARISON: A TOOL FOR COMMUNICATION
Risk comparison should be used to raise awareness and be educational in a neutral way. It is an advanced tool
that requires careful planning and experience. While a comparison puts facts into an understandable context, be
careful not to use it to gain acceptance or trust. Inappropriate use of risk comparison may lower the
effectiveness of your communication and even damage your credibility in the short-term.
NOTE: Never compare voluntary exposure (such as smoking or driving) to involuntary exposure. For a mother with
three children who has to live close to a mobile phone base station, the risk she is taking is not voluntary. If you were
to compare her exposure to EMF with her choice to drive on the freeway at 140 km/h, you may offend her.
Take into account the social and cultural characteristics of the audience and make your comparison relevant
WHAT TO COMMUNICATE
When quantitative information is used,it may
be most useful when compared with readily
understood quantities. This has been used
effectively to explain the risk associated with
commercial air travel by comparing it with
familiar activities such as driving,or to explain
the risk of radiation exposure from routine
diagnostic X-rays by comparing the exposure
to that coming from natural background
radiation.However,care has to be taken when
using risk comparison (see Box,page 40).It is
indeed important to quantify different risks to
health in a comparable framework,
particularly for setting policy agendas and
research priorities.
Recognise that if your comparison creates more questions than it answers, you need to find another example
Be prepared for others to use comparisons to emotionalise or to dramatise
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WHAT TO COMMUNICATE
factors,) and how they were established,
i.e. what scientific facts were used, what
assumptions were made, what
administrative resources are needed to
implement them, and what mechanisms are
in place to ensure compliance by product
manufacturers (e.g. mobile phones) or
utilities providers (e.g. electricity or
telecommunications supplier).
HOW TO COMMUNICATE
KEY QUESTIONS
In order to ensure human safety, fences, barriers or other protective measures are used for some facilities
to preclude unauthorised access to areas where exposure limits may be exceeded.
Often, but not in all standards, the exposure limits are lower for the general public than for workers.
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HOW TO COMMUNICATE
be required to encourage stakeholders to
suspend that distrust.As acknowledged in the
Phillips Report for the UK Government on
the BSE crisis,to establish credibility it is
necessary to generate trust Trust can only be
generated by openness Openness requires
recognition of uncertainty,where it exists.
Decision-makers need to ensure that all
individuals involved in communicating with
the public are kept up to date with
developments in the debate and are prepared
to discuss,rather than dismiss,public fears.
Some of the necessary components of
communication under conditions of
distrust are:
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BUILDING EFFECTIVE
COMMUNICATION SKILLS
INSPIRE TRUST
Be competent
Be calm and respectful
Be honest and open
Show your human side, personalise
Use clear language, and be careful not to sound or
be condescending
Explain the consequences of the assumptions used
Demonstrate your own values
BE ATTENTIVE
Choose your words carefully
Watch emotions, yours and those of your audience
Be an attentive listener
Be attentive to body language
MAINTAIN AN OPEN DIALOGUE
Seek input from all
Share information
Provide means for frequent communication,
e.g. publication of findings on the Web with
opportunity to comment
HOW TO COMMUNICATE
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HOW TO COMMUNICATE
HOW TO COMMUNICATE
KEY STEPS TO ENGAGING STAKEHOLDERS
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1. PLANNING
2. IMPLEMENTING
3. EVALUATING
Use feedback from stakeholders for continuous evaluation:
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HOW TO COMMUNICATE
For a large group of stakeholders, one could
circulate response sheets to gain
information on public concern and
EXAMPLES OF ALTERNATIVES
PASSIVE ENGAGEMENT TECHNIQUES
Printed materials (fact sheets, brochures, reports)
Websites and list servers
Newspaper advertisement, insertions or solicited stories
Press releases
Radio or television reporter interviews
ACTIVE ENGAGEMENT TECHNIQUES
HOW TO COMMUNICATE
population for attitudes towards specific
aspects of the project. Surveys and polls
done on the Internet will provide useful
information, but may not represent a
statistically valid sample. They will only be
that part of the group that uses the
Internet. A much more efficient method of
performing surveys, albeit much more
expensive, is to use a trained professional
or a specialized polling organization.
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in addition to the already existing sciencebased limits, they should be aware that this
undermines the credibility of the science and
the exposure limits.
WHAT IS THE
WORLD HEALTH ORGANIZATION DOING?
KEY OBJECTIVES
WHO INTERNATIONAL EMF PROJECT
1. Provide a coordinated international response to concerns about
possible health effects of exposure to EMF,
2. Assess the scientific literature and makes status reports on
health effects,
3. Identify gaps in knowledge needing further research to make better health
risk assessments,
4. Encourage focused, high quality research programmes,
5. Incorporate research results into WHOs Environmental Health Criteria monographs
where formal health risk assessments will be made of EMF exposure,
6. Facilitate the development of internationally acceptable standards for EMF exposure,
International
EMF Project
7. Provide information on the management of EMF protection programmes for national and
other authorities, including monographs on EMF risk perception, communication and
management, and
8. Provide advice to national authorities and others on EMF health and environmental
effects and any protective measures or actions needed.
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GLOSSARY
GLOSSARY
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61
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GLOSSARY
63
FURTHER READING
US EPA (1989): Risk Assessment Guidance for Superfund (RAGS). Volume 1, Human Health Evaluation Manual, Part A.
http://www.epa.gov/superfund/programs/risk/ragsa/index.htm
FURTHER READING
US EPA (1989): Risk Assessment Guidance for Superfund (RAGS). Volume 1, Human Health Evaluation Manual, Part C.
http://www.epa.gov/superfund/programs/risk/ragsc/index.htm
Windahl, S., Signitzer, B., and Olson, J.T. 2000. Using Communication Theory: An Introduction to Planned Communication.
SAGE, London.
International Agency for Research on Cancer (2002): Non-Ionizing Radiation, Part 1: Static and Extremely Low-Frequency (ELF)
Electric and Magnetic Fields. Monograph Volume 80, Lyon, France
Kammen, D.M., Hassenzahl, D.M. (1999): Should we risk it? Princeton, NJ: Princeton University Press.
Lundgren, R.E., McMakin, A.H. (1998): Risk communication: A handbook for communicating environmental, safety & health
risks. Battelle Press.
EMF Risk Perception and Communication, 1999. Proceedings from the International Seminar on EMF Risk Perception and
Communication, Ottawa, Ontario, Canada. M.H. Repacholi and A.M. Muc, Editors, World Health Organization, Geneva,
Switzerland.
National Research Council (1989): Improving risk communication. Washington, DC: National Academy Press.
http://www.riskworld.com/Nreports/1998/STAKEHOLD/HTML/nr98aa01.htm
National Research Council (1994): Science and judgment in risk assessment. Washington, DC: National Academy Press.
Phillips Report for the UK Government on the BSE crisis (2000), Volume 1, Findings & Conclusions, Chapter 14,
Risk Perception, Risk Communication and its Application to EMF Exposure, 1998. Proceedings from the International Seminar
on EMF Risk Perception and Communication, Vienna, Austria. R. Matthes, J. H. Bernhardt, M.H. Repacholi, Editors,
International Commission on Non-Ionizing Radiation Protection.
http://www.bse.org.uk/pdf/index.htm
http://www.icnirp.org/
Presidential/Congressional Commission on Risk Assessment and Risk Management (1997): Final report, Vol. 1: Framework for
environmental health risk assessment. Washington, DC.
Presidential/Congressional Commission on Risk Assessment and Risk Management (1997): Final report, Vol. 2: Risk assessment
and risk management in regulatory decision-making. Washington, DC.
Rodericks, J.V. (1992): Calculated risks. Cambridge, MA: Cambridge University Press.
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The Department of Health of the United Kingdom on: Communicating About Risks to Health: Pointers to Good Practice
http://www.doh.gov.uk/pointers.htm
The annotated guide on literature about risk assessment, risk management and risk communication of the Research Center
Jelich/Germany
http://www.fz-juelich.de/mut/rc/inhalt.html
A description of current national guidelines can be found on the WHO web page at
http://www.who.int/docstore/peh-emf/EMFStandards/who-0102/Worldmap5.htm
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WWW.WHO.INT
RADIATION & ENVIRONMENTAL HEALTH
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