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ACTION CODES (Action Control Panel) And/or Sys:Actions

This document contains definitions for action codes and statuses used to track the progress of workflows and processes. It defines codes for different workflow types including incidents, problems, changes, maintenance, tasks, releases, and projects. It also provides indexes and descriptions for statuses within each workflow type to indicate current phase and status, such as new, assigned, in progress, solved, closed, and more.

Uploaded by

Rodian Lupu
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
56 views

ACTION CODES (Action Control Panel) And/or Sys:Actions

This document contains definitions for action codes and statuses used to track the progress of workflows and processes. It defines codes for different workflow types including incidents, problems, changes, maintenance, tasks, releases, and projects. It also provides indexes and descriptions for statuses within each workflow type to indicate current phase and status, such as new, assigned, in progress, solved, closed, and more.

Uploaded by

Rodian Lupu
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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ACTION CODES (Action Control Panel) and/or Sys:Actions

Workflow
Process
Current
phase
Current
status
Action
Actioncode
New phase
New status

Normal
Change
Build

Inde
x
10
03
16

In progress

19

Built
10031619271718
Acceptance
Assigned

27
17
18

10031619271718

Phase
Index
00
01
02
03
04

SYS:Actions
New
Assigned
Scheduled
Accepted
In Progress

CHG
New
Assigned
Scheduled
Accepted
In Progress

INM
New
Assigned
Scheduled
Accepted
In Progress

TSK
New
Assigned
Scheduled
Accepted
In Progress

PRB
New
Assigned
Scheduled
Accepted
In Progress

PRJ
Idea
Intra Approval
Feasibility Study
Detailed Design
Realization

05

Solved

Solved

Solved

Solved

Solved

06

Closed

Closed

Closed

Closed

Closed

Launch &
Concession
Clearing
Deployed

07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23

Rejected
Hold
Approved
Completed
Cancelled
Registration
Investigate
Approval
Plan/Design
Build
Acceptance
Implement
Evaluation
PreProd
Production
FS
FS Approval

Rejected
Hold
Approved
Completed
Cancelled
Registration
HLD
HLD Approval
DD
RE Build
RE Acceptance
RE Cut Over
CC
PreProd
Production
FS
FS Approval

Rejected
Hold
Approved
Completed
Cancelled
Registration
Investigate
Approval
Plan/Design
Build
Acceptance
Implement
Evaluation
PreProd
Production

Rejected
Hold
Approved
Completed
Cancelled
Registration
Investigate
Approval
Plan/Design
Build
Acceptance
Implement
Evaluation
PreProd
Production

Rejected
Hold
Approved
Completed
Cancelled
Registration
Investigated
Approval
Plan/Design
Build
Acceptance
Implement
Evaluation
PreProd
Production

Stopped
High-Level Design

WKO
New
Scheduled
Pending
Assigned
Work in
Progress
Closed
Not
Approved

PFM
Open
Closed

Status
Inde
x
00

SYS:Actions
Group

CHG
Group

INM
Group

TSK
Group

PRB
Group

PRJ
Active

01

Person

Person

Person

Person

Person

02

Reported

Reported

Reported

Reported

03
04
05
06
07
08
09

Not Approved
Pending
Developing
Testing
Implementing
Work Done
Evaluating
Under
Investigation
Known Error
Solved
Left Open
No Solve
Rejected
Task Assigned
New
Assigned
In Progress
Hold
Investigated
Approved
Designed
Planned/Designe
d
Built
Tested
Implemented
Evaluated
Stopped
Duplicate

Not Approved
Approval
Developing
Testing
Implementing
Work Done
Evaluating
Under
Investigation
Known Error
Solved
Left Open
No Solve
Rejected
Task Assigned
New
Assigned
In Progress
Hold
Review
Approved
Designed
Planned/Designe
d
Built
Tested
Deployed
Evaluated
Stopped
Duplicate

Reported
Requester
Information
Pending
Developing
Testing
Implementing
Work Done
Evaluating

Hold
Close
d

Not Approved
Pending
Developing
Testing
Implementing
Work Done
Evaluating
Under
Investigation
Known Error
Solved
Left Open
No Solve
Rejected
Task Assigned
New
Assigned
In Progress
Hold
Investigated
Approved
Designed
Planned/Designe
d
Built
Tested
Implemented
Evaluated
Stopped
Duplicate

Not Approved
Pending
Developing
Testing
Implementing
Work Done
Evaluating
Under
Investigation
Known Error
Solved
Left Open
No Solve
Rejected
Task Assigned
New
Assigned
In Progress
Hold
Investigated
Approved
Designed
Planned/Designe
d
Built
Tested
Implemented
Evaluated
Stopped
Duplicate

10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30

Under Investigation
Known Error
Solved
Left Open
No Solve
Rejected
Task Assigned
New
Assigned
In Progress
Hold
Investigated
Approved
Designed
Planned/Designed
Built
Tested
Implemented
Evaluated
Stopped
Duplicate

WKO
Approval
Implementati
on
Work Done
Not Done
Rejected
Unauthorised
Active

PFM
Active
Hold
Close
d

31
32
33
34
35
36

Obsolete
Unauthorised
Pending Release
Observed
Withdrawn
PendingRFC

Obsolete
Unauthorised
Pending Release
Observed
Withdrawn
PendingRFC

Workflow/Process
Inde
x
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21

SYS:Actions
Incident
Problem
Known Error
Change
Maintenance
Task
Urgent
Standard
Routine
Release
Normal
Project
Analyse
Approval Task
Test Finding
Rvw Coor Task
Rvw Participant
Task
Retrospective
Predefined
Service Request
NT Change
Test Log

Obsolete
Unauthorised
Pending Release
Observed
Withdrawn
PendingRFC

Obsolete
Unauthorised
Change Impl
Observed
Withdrawn
PendingRFC

Obsolete
Unauthorised
Pending Release
Observed
Withdrawn
PendingRFC

Schema
Inde
x
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14

SYS:Actions
Incident
Problem
Known Error
Change
Maintenance
Task
Test Finding
Release
Project
RFC
Workorder
NTSI
NT Change
Test Log
Portfolio

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