RSM260 Syllabus
RSM260 Syllabus
RSM 260H1 F
Organizational Behaviour
Fall 2015
Course meets:
L0101 Monday 9am-11am Christianson (WO25)
L0201 Tuesday 1-3pm Oesch (WO30)
L0301 Wednesday 2-4pm Radie (WO25)
Instructor:
Office Hours:
For L0101, office hours (Christianson) on Wednesday from 1:30-2:30pm & by appointment
(South Rotman building, RT 6028). Please note that I will also be more readily available by
phone and email at this time.
For L0201, office hours (Oesch) on Tuesdays noon-1:00pm in Rotman 6030.
For L0301, office hours (Radie) on Wednesdays from 4:305:30 pm
Course website:
Text website:
http://portal.utoronto.ca
http://www.pearsoned.ca/highered/divisions/myOBlab/index.html
The text contains useful information that complements lectures. In
particular, the text includes definitions of the key concepts, and practice
essay/application questions for each chapter. Please note that My OB
Lab is a supplemental study guide that comes with the text. Previous
students have not found it particularly helpful and it is not required for the
course. [if you need the course ID for the website it is: christianson19866]
Please note: If you have questions about the class, please check the syllabus first, as we
have tried to answer as many questions as possible here.
Value
Definition
90-100
85-89
80-84
A+
A
A-
4.0
4.0
3.7
Excellent
77-79
73-76
70-72
B+
B
B-
3.3
3.0
2.7
Good
67-69
63-66
60-62
C+
C
C-
2.3
2.0
1.7
Adequate
57-59
53-56
50-52
D+
D
D-
1.3
1.0
0.7
Marginal
0-49
0.0
Wholly inadequate
b. Establish a contact person. Find someone in the organization who can grant you
access to organizational information and members. Explain how you wish to study
their organization for class and obtain written permission to do so. We strongly
suggest you write a letter that the contact person will sign stating that you are allowed
access to the organization to collect information for your project. Please give us a
copy of the letter for our files. If you have a problem or issue in mind, see if your
contact person is comfortable letting you study it. If your contact person says no or
you do not have a problem or issue in mind, ask the contact person for suggestions.
Consent form is posted on Portal.
d. Write a proposal. Finally, turn in the project proposal, worth 5% of your total grade,
online through Portal by 5pm Oct 9, 2015. The proposal should list the class section,
group number, group members, the organization(s) you are studying, the name and
job title of your contact person(s), and a one-page description of the issue you will
study. The proposal should clearly describe why your study will help to improve our
understanding of how people act and work in organizations this is the information
that you will summarize in a one page description. In addition, you can include an
appendix which describes how you will gather the information and the data that is,
indicate the expected number of respondents and include the survey and/or interview
questions. Your instructor will give feedback to help you conduct the best project
possible. The proposal must be on 8.5x11 paper, with 1-inch margins, in 12pt Times
New Roman font. The group proposal can be single spaced. Your appendices are not
graded, but will provide the opportunity for the instructor to give you feedback on
these attachments.
a. Prepare for a short in-class presentation: All groups will present their group projects
during class (Week 11). This type of assignment is a way to practice presentation
skills, which are important in the workplace, in a safe and supportive environment.
More information about the format of this presentation will be shared with students
during lectures leading up to the group presentations. The presentations will be
graded on a pass/fail basis (for 2% of final grade) in order to minimize the pressure
associated with public speaking. Many students find this one of the most enjoyable
and rewarding aspects of the course.
a. Gather relevant information and data. You have several options for gathering
information and data. You may create and administer a survey or you may interview
key informants from the organization you are studying. You may observe workers.
Use any data collection procedure that will help you achieve your goals.
b. Analyze your problem or issue. Using the information you have gathered about the
organization, draw some conclusions about the issue you are studying. Draw on the
organizational behaviour literature relevant to your topic to help you analyze it. Your
analysis should be clear, logical, and based on what you have learned from your
data, the class, the text, and other readings. It is often helpful to include tables and
figures in the report to clarify your analyses.
c. Generate suggested solutions. Given your analysis of the problem, generate key
steps an organization can take to improve any problems and build on any strengths.
Your suggestions should involve things an organization could actually do given
constraints. It might be helpful to first lay out all possible solutions, including ideal
ones in a world without constraints, and then select from those, attempting to
approximate the ideal ones. Your suggestions should be based whenever possible on
general and guiding principles of organizational behaviour learned in the course.
d. Final paper formatting. The final project report should be up to 10 typed, doublespaced, and numbered pages of text, plus references, tables, figures, and
appendices. The paper must have 1-inch margins on 8.5x11 paper, with 12pt
Times New Roman font. Please write clearly and concisely and follow APA
guidelines when it comes to the format of your paper, including how you format your
references. The following website is a great resource for the APA guidelines:
http://owl.english.purdue.edu/owl/resource/560/01/.
More precise grading criteria will be posted on the course website. Below are the
main sections to be covered in the paper I encourage you to use these italicized
labels as headers for each section of the paper. The introduction, method, results,
and discussion sections are the most important (and these sections together can be
at most 10 pages). Typically, students fail to put sufficient information in the
introduction and discussion sections.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Note. Do not put page breaks between Introduction, Method, Results, and Discussion
sections.
e. Submit final paper: Please submit both a hard copy and an electronic copy (through
Portal) by the beginning of the lecture on Week 12.
IMPORTANT NOTE ON MANAGING YOUR GROUP:
Your group project requires students to work in teams. Learning to work together in teams is an
important aspect of your education and preparation for your future careers. That said, project-
based teamwork is often new to students; to work well in teams, it helps to follow a set of core
expectations to best succeed at your team projects.
1. Read the document entitled, Working in Teams: Guidelines for Rotman Commerce Students
which is available on the RC portal under the Academic Services tab.
2. When working in a team, Rotman Commerce students are expected to:
3. Resolving conflicts:
Conflicts are part of the teams process of learning how to work together. When handled well, it
can generate creativity and bring-multiple perspectives to the solution.
Student teams are expected to work through their misunderstandings as soon as they arise (and
prior to submission of the final project). When teams are unable to arrive at a solution that works
for all members, the team must meet with the Rotman Commerce Team Coach** as soon as
possible. The Coach will listen to the team and help develop options for improving the team
process. All members of the project team must commit to, and, utilize their action plans.
** For an appointment with a Rotman Commerce Team Coach, please contact Elaine
Zapotoczny at [email protected]. Elaine is highly skilled at facilitating team
dynamics and collaboration. Note that the Team Coachs role is to provide guidance, support
and advice on team matters not to formally evaluate or assess teamwork for academic
purposes.
4. Coordinating activities in the team: There are often difficulties in coordinating tasks within
teams. To help your team stay "on track, you should assign multiple assignments to each
individual due at regular intervals during the semester. A problem arises if you assign one
person to do the theoretical work, another to collect information, two people to analyze data and
to write your results, and one person to put the whole package together. You can tell how well
the first few people are working out early on, but you cannot tell how the final person is doing
until it is much too late! So, try not to organize the work like that.
During the last week of class, we will collect confidential information from each of you about the
contribution of each group member. In cases where it is clear that an individual has made little or
no contribution to the group work, we will adjust that individual's mark on the project to a mark
less than that given to the group as a whole.
Note: the group project requires that you undertake research with human participants. Please
note that research of this nature requires treating participants ethically, according to established
standards and practices. Please consult with your instructor before commencing your research
to ensure that your research activities comply with the applicable policy and procedure.
Examinations (70% = 30% midterm exam + 40% final exam)
Midterm Exam (30%): It will be a two hour common midterm (Oct 15, 2015 7-9pm)
covering material from readings and lectures up to and including the lecture in Week 4,
and will be common for all sections. There will be NO class the week of the exam. If you
cannot complete the midterm exam because of an approved absence (see pp. 9-10 of
syllabus), the value of the midterm exam (30% of your final grade) will be transferred to
the final exam that will then account for 70% of your final grade.
Final Exam (40%): The exam will be a two hour exam covering material from readings
and lectures for the entire semester. The final exam will take place during the Faculty of
Arts & Science Final Examination period.
Please be prompt for class and expect to stay for the entire period.
Lecture outlines will be posted on Blackboard but please note that these are only
guidelines, and they are meant to be supplemented with your own note-taking.
Please note that clear, concise, and correct writing will be considered in the evaluation of
all written assignments. That is, you may lose points for writing that impedes
communication: poor organization, weak paragraph development, excessive wordiness,
hard-to-follow sentence structure, spelling mistakes, and grammatical errors. Students
who require additional support and/or tutoring with respect to their writing skills are
encouraged to visit the Academic Success Centre (www.asc.utoronto.ca) or one of the
College Writing Centres (www.writing.utoronto.ca/writing-centres). These centres are
teaching facilities not editing services where trained staff can assist students in
developing their academic writing skills. There is no charge for the instruction and
support.
Submission of Assignments
Assignments are due as indicated in the syllabus both in hard copy at the time of class as well
as electronically through Turnitin.com (through Portal). Normally, students will be required to
submit their course essays to Turnitin.com for a review of textual similarity and detection of
possible plagiarism. In doing so, students will allow their essays to be included as source
documents in the Turnitin.com reference database, where they will be used solely for the
purpose of detecting plagiarism. The terms that apply to the University's use of the Turnitin.com
service are described on the Turnitin.com web site.
POLICY AND PROCEDURE
Missed Tests and Assignments (including midterm examinations)
Students who miss a test or assignment for reasons entirely beyond their control (e.g. illness)
may submit a request for special consideration. Provided that notification and documentation are
provided in a timely manner, and that the request is subsequently approved, no academic
penalty will be applied.
In such cases, students must notify Rotman Commerce on the date of the missed test (or due
date in the case of course work) and submit supporting documentation (e.g. Verification of
Student Illness or Injury form) to the Rotman Commerce Program Office within 48 hours of the
originally scheduled test or due date. Students who do not provide Rotman Commerce or the
instructor with appropriate or sufficient supporting documentation will be given a grade of 0
(zero) for the missed test or course deliverable.
Note that the physicians report must establish that the patient was examined and
diagnosed at the time of illness, not after the fact. Rotman Commerce will not accept a
statement that merely confirms a report of illness made by the student and documented
by the physician.
If a student misses the midterm exam for an approved absence, the final exam will be
reweighted and will count for 70% of the total grade. Any other issues that arise will be
addressed on an individual basis at the discretion of the instructor.
Late Assignments
Assignment grades will normally be reduced by 5 percentage points (e.g., from a 75% to a 70%)
if the assignment is not received by the specified time, and by an additional 5% points for each
additional day late. However, late submission by itself will not result in a grade being reduced
below 50%. The instructor reserves the right to refuse to grade any assignment that is more than
two weeks late, in which case a grade of 0% will be assigned for that part of the course grade. If
the delay is the result of illness or domestic affliction, the individual involved must contact the
instructor BEFORE the due date of the assignment and explain the position. A medical certificate
or other supporting evidence will be required, although if necessary these may follow after the
due date.
Students who, for reasons beyond their control, are unable to submit an assignment by its
deadline must obtain approval from the instructor for an extension. Supporting documentation
will be required as per the policy on missed tests and assignments.
Accessibility Needs
The University of Toronto is committed to accessibility. If you require accommodations for a
disability, or have any accessibility concerns about the course, the classroom or course
materials, please contact Accessibility Services as soon as possible:
[email protected] or http://www.accessibility.utoronto.ca/.
Academic Integrity
Academic Integrity is a fundamental value essential to the pursuit of learning and scholarships at
the University of Toronto. Participating honestly, respectively, responsibly, and fairly in this
academic community ensures that the UofT degree that you earn will continue to be valued and
respected as a true signifier of a student's individual work and academic achievement. As a
result, the University treats cases of academic misconduct very seriously.
The University of Torontos Code of Behaviour on Academic Matters
http://www.governingcouncil.utoronto.ca/policies/behaveac.htm outlines the behaviours that
constitute academic misconduct, the process for addressing academic offences, and the
penalties that may be imposed. You are expected to be familiar with the contents of this
document. Potential offences include, but are not limited to:
In papers and assignments:
Using someone else's ideas or words without appropriate acknowledgement.
Submitting your own work in more than one course without the permission of the
instructor.
Making up sources or facts.
Obtaining or providing unauthorized assistance on any assignment (this includes
collaborating with others on assignments that are supposed to be completed individually).
On test and exams:
Using or possessing any unauthorized aid, including a cell phone.
Misrepresentation:
Falsifying institutional documents or grades.
Falsifying or altering any documentation required by the University, including (but not
limited to), medical notes.
All suspected cases of academic dishonesty will be investigated by the following procedures
outlined in the Code of Behaviour on Academic Matters. If you have any question about what is
or is not permitted in the course, please do not hesitate to contact the course instructor. If you
have any questions about appropriate research and citation methods, you are expected to seek
out additional information from the instructor or other UofT resources such as College Writing
Centres or the Academic Success Centre.
Email
At times, the course instructor may decide to communicate important course information by
email. As such, all UofT students are required to have a valid UTmail+ email address. You are
responsible for ensuring that your UTmail+ email address is set up AND properly entered on the
ROSI system. For more information please visit http://help.ic.utoronto.ca/category/3/utmail.html.
Forwarding your utoronto.ca email to a Hotmail, Gmail, Yahoo or other type of email account is
not advisable. In some cases, messages from utoronto.ca addresses sent to Hotmail, Gmail or
Yahoo accounts are filtered as junk mail, which means that important messages from your
course instructor may end up in your spam or junk mail folder.
Blackboard and the Course Page
The online course page for this course is accessed through Blackboard. To access the course
page, go to the UofT Portal login at https://portal.utoronto.ca/ and log in using your UTORid and
password. Once you have logged in, look for the My Courses module where youll find the link to
all your course websites. If you dont see the course listed here but you are properly registered
for the course in ROSI, wait 48 hours. If the course does not appear, go to the Information
Commons Help Desk in Robarts Library, 1st floor, for help, or explore the Portal Information and
Help at www.portalinfo.utoronto.ca/students and review the Frequently Asked Questions.
Recording Lectures
Lectures and course materials prepared by the instructor are considered by the University to be
an instructors intellectual property covered by the Canadian Copyright Act. Students wishing to
record a lecture or other course material in any way are required to ask the instructors explicit
permission, and may not do so unless permission is granted (note: students who have been
previously granted permission to record lectures as an accommodation for a disability are, of
course, excepted). This includes tape recording, filming, photographing PowerPoint slides,
Blackboard materials, etc.
If permission is granted by the instructor (or via Accessibility Services), it is intended for the
individual students own study purposes and does not include permission to publish them in
anyway. It is absolutely forbidden for a student to publish an instructors notes to a website or
sell them in any other form without formal permission.
Weekly Schedule
(Tentative subject to change depending on the progress of the class)
Week
Date
Topic
Sept 14/15/16
Sept 21/22/23
Introduction to Organizational
Behaviour
Job Satisfaction, Motivation,
and Job Design
Sept 28/29/30
Oct 5/6/7
Oct 15
Readings and
deliverables*
Ch 1 and Appendix
(pp. 603-618)
Ch 4 and 5
Ch 6 (only pp. 200210)
Ch 2 (only pp. 41-51)
and Ch 3
Group membership
due by Oct 2nd (5pm)
Group proposal due
Oct 9th(5pm)
Oct 19/20/21
Note: You will have time in class in Week 3 to select your own group (see syllabus for details). If you miss this class,
you must email your instructor and indicate group membership by Oct 2nd 5pm at the latest. Group proposals will be
submitted online through Portal and will be due Oct 9that 5pm. Group papers are due at the beginning of class in
Week 12 (hard copy + electronic copy on Portal).
*Assignments are due both in hard copy to your instructor at the BEGINNING OF CLASS time as well as an electronic
copy (posted on Portal) unless indicated otherwise. If you do not meet or exceed this deadline, you are subject a zero
without sufficient documentation of legitimate excuses (i.e., documented illness or emergency).