Legends

Instruction: Additional instruction for software.

Note: The problems which may occur during your using of the board and how
to resolve and avoid them.
Warning: Harm to human body may occur in the course of using, or damage
to the product may occur due to the improper use of the product.

Caution Note

To avoid electric shock, please do not install the interactive whiteboard at humid
locations or locations with smoke!
After the interactive whiteboard is installed, do not touch its power cable or data
cable!

Keep the interactive whiteboard away from the equipment with strong magnetic filed!

Keep the interactive whiteboard away from fire, electric shock and direct sunlight!

After the interactive whiteboard is installed, make sure the whiteboard is firmly fixed!

When the interactive whiteboard is used together with the projector, do not directly
watch the light beam sent from the projector.

Important note
Only erasable interactive whiteboard can be written on with pen of color (including
normal whiteboard markers and so on), while for other kinds of boards only using the
electronic pens of the interactive whiteboard.
For Dual-pens function, users have to use both pens simultaneously.
Please make sure the whiteboard is correctly connected with the computer, and
normally powered. It is preferable that the connection cables and power cables be
hidden for the wiring so as to prevent the cables from being pulled or drawn.

General note
Environment around: there must be no intense magnetic field.
If the interactive whiteboard is fixed on the wall surface, it must be vertical to the wall
surface. If the wall is made of metal and magnetic materials, there should be 10
meters distance between the whiteboard and wall.
Do not scratch the surface or frame of the board with sharp or hard objects.
When writing on the board with the electronic pen, please keep the pen upright to the
board and write lightly.

Contents

Legends ......................................................................................................................................................................
....
1
Caution Note............................................................................................................................................................
......
1
Contents......................................................................................................................................................................
....
3
Introduction ................................................................................................................................................................
....
4

Brief Introduction .........................................................................................................................................

......
4
Features........................................................................................................................................................
......
4
Topological Diagram ....................................................................................................................................
......
4
System Requirements ...................................................................................................................................
......
5
Unpacking Interactive Whiteboard............................................................................................................................
.....
6

1. The interactive whiteboard components .................................................................................................

........
6
2. Standard Accessories ................................................................................................................................
......
6

3. Optional Accessories ................................................................................................................................

......
8
Description of Appearance .......................................................................................................................................
......
9
Installation .................................................................................................................................................................
...
10

1. Install Interactive Whiteboard .................................................................................................................

.....
10
2. Connect Interactive Whiteboard ..............................................................................................................
.....
12
3. Install Battery of Electronic Pen..............................................................................................................
.....
12
4. Express Installation of InterACT DualPen Software..............................................................................
......
13
5. Step-by-step Installation of InterACT DualPen Software
............................................................................
19
6. Uninstall InterACT DualPen Software ....................................................................................................
.....
24
7. Install USBRS232 connection cable Driver
.............................................................................................
24
Run the Software ......................................................................................................................................................
....

25

1. Startup driver of interactive whiteboard .................................................................................................

......
25
2. Orient the interactive whiteboard ............................................................................................................
.....
26
3. Startup application software of interactive whiteboard ..........................................................................
......
27
4. Create an individual account and password...........................................................................................
......
28
5. Dual Pens Function Setup......................................................................................................................
......
30
Function Keys..........................................................................................................................................................
....
31
Trouble Shooting ........................................................................................................................................................
..
32
Performance Index ....................................................................................................................................................
...
34

Introduction

Brief Introduction
As a new generation of digital educational device that will finally substitute traditional blackboard
s
and chalks, Interactive whiteboard is a combination of edge electronic technologies, software
technologies and Internet technologies. It is a revolution to the old blackboard-and-chalk pattern that
has
lasted for hundreds of years.
Interactive whiteboard is a PC-based input equipment, which, when connected with projector and
PC,
can realized functions such as writing , noting, drawing geometric graphics, editing, printing and stor
ing.
Interactive whiteboard will become mainstream equipment for teaching, meeting, remote education a
nd
information exchange in the future.
Features

Applying special techniques as well as advanced and reliable technologies such as

electromagnetic
induction and digital locating, it can create interactive environment for teaching and demonstrati
on if
connected with PC and projector under the support of dedicated software.
Electronic pen can operate your PC instead of mouse.
Using electronic pen, you can write, note, erase, copy, clone, replay and save files.
The upgradeable and expandable software can offer functions such as partially magnifying,
partially
editing, searchlight, replaying, calligraphy effect, camera, screen and customized template.
It also features high tracking accuracy, quick response and sensitive operation. The advanced
processing algorithm adopted in this device results much better response speed and the operat
ion
sensitivity compared to pressure sensitive whiteboard and infrared-ultrasonic whiteboard.
It also boasts of low reflection, high wear-proof, accurate focus, excellent projection effect and
suitability for long time watching. The long-life panel can endures. 10 million times of scribing.
High precision locating: resolution up to 40964096.You can write fine Chinese character,
English
words, digitals and fine lines on it.
Adopting independent IP and proprietary production techniques.
Topological Diagram

Minimal Configuration

Suggested Configuration

Hardware
Configuration

CPU: 1GHz

CPU: 1.7 GHz or more

RAM: 256 MB

RAM: 512 MB or more

Software
Configuration

Windows2000, XP, Vista, Win 7

Windows2000, XP, Vista, Win 7

Microsoft Internet Explorer 6.0.0

Microsoft Internet
later versions
4

Explorer

6.0.0

or

System Requirements

Unpacking Interactive Whiteboard

1. The interactive whiteboard components

A set of Interactive whiteboard contains the following components:

Interactive whiteboard

(Color of the product shall in accordance with the product in kind)

2. Standard Accessories

Description

Electronic
whiteboard pen

Quantity

Purpose

The pen specially

designed for
interactive
whiteboard, with
Type-7#
batteries of 1.5V.

The dedicated
cables connecting
computer and
interactive
whiteboard

USB-RS232
connecting cable
10 meters

InterACT
DualPen Software
Install Disc

Picture

Driver and
1

application
software

Interactive
InterACT User
Guide

Installation Hanger

User

Guide

For wall mounted

1

(Top)

installation

Installation Hanger

For wall mounted

2

(Bottom)

installation

For balancing the

Gasket

interactive
whiteboard while
wall mounted.
6

Standard Accessories include:

3. Optional Accessories
If the interactive is not installed on wall, you may choose to install it by mobile floor stand.
As follow:

Description of Appearance

Appearance of whiteboard

(Color of the product shall in accordance with the product in kind

:Writing Area
:Function Keys
:Interface Board
:Pen Container

Power Socket
Serial Port

Installation

1. Install Interactive whiteboard

Hanging type

1 Select proper wall surface and fix hanging parts on wall surface according to size of int
eractive
whiteboard.
2 Then hang the interactive whiteboard onto the hanging parts. The walls must be straight edge.
Fix the hangers onto the wall according to the measurements provided as follows:

(85-inch size map of installed whiteboard)

(77-inch size map of installed whiteboard)

10

3 Hitch the interactive whiteboard to the fixed hangers.

Note: Stick gasket to the back of the interactive whiteboard, please refer to figure belo
w.

11

2. Connect Interactive whiteboard

Connect it to USB port of PC , USB supply DC Power

1)
2)

Fix interactive whiteboard.

Connect interactive whiteboard to PC using gorge line.
Interactive whiteboard and PC should be power off when processing all
connections!!!

3. Install Battery of Electronic Pen

Turn the rear cap of the electronic pen counter-clockwise to open it, load one 7# 1.5V battery
according
to the following figure, then tighten the rear cap clockwise.

12

4. Express Installation of InterACT DualPen Software

This installation option is recommended for first time installation of the software.
4.1) Insert InterACT DualPen Software disc.
4.2) Click program logo.

4.3) Proceed to Installation Guide window.

4.4) Click
ualPen

to install InterACT DualPen Driver and InterACT D

Software for Interactive Whiteboard.

4.5) Click Next to select the language you want to install. Choose the language that needed
to be

13

installed.

4.6) Select the setup type of installation. The setup type of Complete and Custom can be ch
osen. If
select setup type Complete , you can install all the program features. If select setup type Custom,
you
can select the program features you want to install and set the installation path for InterACT Du
alPen
Software.

(1) Select Complete, and click Next Install to start installation.

14

2Select setup type Custom, click Next to enter Custom dialog, and you can click Chan
ge to
modify the installation path.

(3) Click Next to select the features you want to install -- Picture Library, Screen
Recorder,
TB3124Plugin, WBGeneralPlugin, WBDualPenPlugin, TB2015Plugin and TB2015RIIPlugin.

15

(4) Click Next Install to begin the installation. After the successful installation of InterACT Dua
lPen
Software, the prompt for installing FTDI USB driver or Silicon USB driver appears:

4.7) Installing USB Driver.

(1) If the USB cable provided with the interactive whiteboard is white, select Install FTDI Driver now
,
then click Finish to complete the installation of the USB driver.
(2) If the USB cable is black, select Install Silicon Driver now, then begin to install the Silicon Drive
r on
your system.

16

(3) Click Next, enter into installation license agreement: select I accept the terms of the
license
agreement, and then click Next.

(4) Select folder where setup will install files. Click Browse to set the destination location, the
n click
Next.

17

(5) Click Install to start the installation.

(6) Select Launch the CP210x VCP Driver Installer, then click Finish.

18

(7) Click Install to start the driver installation.

4.8) Complete installation.

5. Step-by-step Installation of InterACT DualPen Software
This installation option is recommended when upgrading InterACT DualPen Software or replacin
g the
USB cable.
5.1) Follow 4.1) 4.3) to enter installation guide window.
5.2) Click

to install InterACT DualPen Driver, InterACT DualPen Soft

ware
and USB cable by following the step-by-step guide.

19

5.3) Install InterACT DualPen Driver

5.3.1) Click

to install driver for Interactive Whiteboard.

5.3.2) Choose the language that needed to be installed.

20

5.3.3) Select the setup type of installation. The setup type of Complete and Custom can be chos
en. If
select setup type Complete, you can install all the program features. If select setup type Custom,
you
can select the program features you want to install and set the installation path for InterACT Du
alPen
Driver..

(1) If select the Complete, and then click Next Install to start the installation.

21

(2) Select Custom, and then click Next to enter setup type Custom dialog, and you can click
Change to modify the installation path.

5.3.4) Click Next, select the driver(s) you want to install (TB3124Plugin, WBGeneralPlugin,
WBDualPenPlugin, TB2015Plugin and TB2015RIIPlugin).

22

5.3.5) Click Next Install to start the installation.

5.3.6) After installation, the prompt for installing FTDI USB driver and Silicon USB driver appears.

23

5.4)

Install InterACT DualPen Software.

Click

and follow

4.4) 4.6) to complete the installation.

6. Uninstall InterACT DualPen Software

Click Start Control Panel Add or Remove Programs, and select InterACT
DualPen

Software, and then click Add/Remove. (Or insert the software disk, click
for
guidance of software uninstalling, and process step-by-step as per the instruction.
7. Install USBRS232 connection cable Driver
There is no need to repeat this step when using Express Installation. This step is only require
d when
using Step-by-step Installation.

If USB-RS232 connection cable is used, the corresponding driver m

ust be
installed.

Click
to install the driver for USB-RS232 cable.
7.1) Installation of white USB-RS232 cable
If the USB cable provided with the whiteboard is white, click
driver. For

to install the

24

more information on the installation steps for FTDI Driver, see section 4.7.1).
After installing correctly My Computer ->Properties -> Hardware -> Device
Manager
-> Port are shown as the device USB Serial Port .

to

After installation of USB-RS232 cable is completed, plug-in the USB cable, and
check the COM number of the USB Serial Port in My Computer ->
Properties -> Hardware -> Device Manager -> Port and to

make
sure that the COM number is less then 10 and the baud rate is 57600.
7.2) Installation of black USB-RS232 cable
If the cable provided with the interactive whiteboard black, click
install the

to

driver.
For more information on the installation steps for Silicon Driver, see section 4.7.2)-4.7.8).
After installing correctly in My Computer -> Properties -> Hardware ->
Device
Manager -> Port can see the device CP210X USB to UART Bridge Controller.

to

After installation of USB-RS232 cable is completed, plug-in the USB cable, and
check the COM number of the CP210X USB to UART Bridge Controller
in My Computer -> Properties -> Hardware -> Device Manag

er
-> Port and to make sure that the COM number is less then 10 and the
baud
rate is 57600.

Run the Software

1. Startup driver of interactive whiteboard

Click Start->All programs->

->

, or double-click the shortcut icon

on the desktop to

start
InterACT DualPen Driver. It will show a tray icon of communication module

, in status bar lower

-right
corner of desktop.

25

If it showsCommunication the white board failed, please make sure that the
connecting cable and Interactive whiteboard is correctly connected and the driver for
the USB cable has been correctly installed.
2. Orient the interactive whiteboard
1) Click tray icon

of interactive InterACT DualPen Driver by left key of mouse, select

on the popup menu to enter locating

interface of InterACT DualPen Driver, and select one locating mode required, as shown below.

Orient according to the Previous re-orientation record: select this option if there is no h
ardware
modification (default option) after the previous use;
Use Default orientation: select this option if precise orientation is not needed;

to

Re-orientation: select this option if precise orientation is needed (it is strongly recommended
select this option for the first time).

2) If precise positioning is needed, you may left click "Re-orientation", it will popup win
dow of
Orientation, as shown below:

3) There are three positioning means 6-point position, 9-point position and 12-point position. After
select
the orientation which you needed, click central position of the flashing sign"" using electroni
c pen.
Please click it according the prompt of the system. The orientation is completed after all the points
are
clicked.

26

Please select Re-orientation when the first time to install interactiv

InterACT DualPen Driver or position of hardware unit (projector and interactive

whiteboard) has been changed.
You can have a fast orientation by selecting Previous re-

orientation
record so as to ensure accuracy, if there are no hardware changes sinc
e

last time.
When no need for accurate
orientation.

orientation,

3. Startup application software of interactive whiteboard

(1) ClickStart->Allprograms->
->

you can select

default

, or double-click the shortcut icon of InterACT DualPen Software

V4.0

up a

on the desktop to startup application program, else or click driver icon

, then it will pop

Logon window as shown below:

(2) Users can use default user account or their individual accounts to log-in InterACT DualPen
Software.
Users are able to create customized toolbar, resources and templates if they are using their indivi
dual
27

accounts.
4. Create an individual account and password
1) Click Start ->All Programs ->

->

and will pop-up the following window:

Key-in the administrator account to enter the software. Default administrator account is:
administrator
Password: 123.
2) Enter the User Manager window.

3) Click

or select Edit -> New User, also can right-click the margin, then select the New

User from the pop-up window to create an individual account.

28

4) Key-in the user name and password and select Create.

5) The new user will be displayed in the window after the process is completed.

29

5. Dual Pens Function Setup

Click Options
as the
graph.

, and you can see the below window, and start the dual pens function

Function
keys

Definition

Control Mode

Window Mode

Annotation Mode

Orientation

Orientation

Orientation

Orientation

Control
Mode
Annotation

Window

No Effect

Mode

blank page

to

control Switch

mode

Switch to annotation mode

Mode

Create

Switch

No Effect

Switch to
annotation mode

Create

No Effect

Head Page

blank

page

Create a blank page

Page Up

No Effect

Page Up

Page Up

Page Down

No Effect

Page Down

Page Down

Normal Pen

Normal Pen

Normal Pen

Switch to annotation mode

and use Normal Pen

Transparent

Switch to annotation mode

Pen

and use

Eraser

Eraser

Replay

Replay

Print

Print

Function Keys

Transparent

Pen

Transparent

Pen

Eraser

Pages

Replay

Print

control

mode

Head Page

Create a blank page

to

Transparent

Pen

Eraser

Pages

Replay

Print

Pages

31

Trouble Shooting
1.

If it shows Failed to verify the whiteboard, the program can't run further! please check
whether there is a good connection between whiteboard and PC.
Please check whether having used special-purpose gorge line of whiteboard, and whether

there is
a good connection for gorge line.
When connection is made through the USB2.0 to RS232C cable, check whether it is c
orrectly
connected with special-purpose gorge line.
Check whether the whiteboard is power-on (It is normal only when the red indicator lamp on
plug
socket of power lightening).
Check whether serial ports from COM1 to COM10 have been occupied, and you must select
one
serial port from COM1 to COM10 for whiteboard.
Check whether driver of whiteboard has been setup correctly.
2.

When startup software, it shows Error happen when Loading XML File.

Check the version of Internet Explorer, upgrade IE to version 6.0 when it is 5.0 or lower.
3.

Only part of whiteboard can be written on.

Check whether orientation of whiteboard is correct.

4.

Some orientation points can not found when orienting the whiteboard.

Check whether lateral deviation and vertical offset of projector are correct. Ensure all content on
PC
screen can be projected wholly to whiteboard.
5.

Electronic pen cannot write normally.

Check current working mode of software. Writing is effective only under Draw Mode or

Annotation

6.

Mode, and not effective under Control Mode.

Do not press button on electronic pen when writing.
Please keep the neb of electronic pen is vertical to panel of whiteboard.
You should not press the electronic pen tightly.
Check whether the battery is full of power, if not, replace new ones.

How to exit from software of InterACT DualPen

Click Operation Round Plate of control mode

, click Exit in the pop up menu.

Or click File( on main menu) Exit.

or click the " Master Toolbar "
7.

icon, on the prompt menu, click "exit".

Why image Projected is shape of trapezium? why to adjust it, and how to adjust it?

It may be that projector is not level (like, the front is higher than the back or the back is higher

than

normal

For

the front),so a trapezium appears.

The image will be in distortion when a trapezium appears, so you must adjust it to
condition.
Generally, it can be adjusted by using a remote manipulator or to adjust height of projector.
details, please refer to user's manual of projector.

32

8.

Trapezia

Rectangle

What type of projector is needed to match with the interactive whiteboard?

The
1)
2)
3)
refer to

projector shall satisfy with three items as below.

Front projector;
Support resolution of PC;
Least luminous power shall be more than 500 Lumina, for detail requirements, please

size of room.
9.

How to do it when serial port is occupied.

Both table model and notebook PC allow to add some new serial port. Install a serial port card o
n PC
(Note: generally, PCMCIA serial port card for notebook PC) can solve this problem.
10. Can 25-pin serial port replace 9-pin serial port?
Yes, but only you have installed an adapter from 25 to 9 pins on PC.
11. What to do when having used an un-erasable and unctuosity color pen to write on
whiteboard
Never use unctuosity color pen writing on InterACT DualPen! Once you have done it, clean it li
ghtly
using absorbent cotton dipped with alcohol.
12. How to clean the panel of whiteboard?
Clean the panel lightly using a piece of cleanly damping cloth.
Attention: you have to wring out the damping cloth, there are must not be floating water, and you
must
prevent some water infiltrating into internal side of whiteboard.
13.

Why the network function can not be applied?

If the DualPen function is chosen on the parameter setting, the network function can not work.

Click Operation Round Plate -> Option to change the parameter setting of dual
pen if
network function is needed.

Hardware Platform

Common PC, notebook PC

Operation System

Windows 2000/XP/Vista/Win 7

Transmission Interface

RS-232C/USB

Resolution

254lines

Precision

0.05mm

Data-signaling Rate

57600 Baud Rate

Operating Principle

Wireless electromagnetic induction

Operate Mode

Control Mode/ Window Mode / Annotation Mode/ Full-screen

/ Wireless Module

Mode/ Transparent Annotation Mode

USB Power Supply

DC 5V 100mA Or Powered by external 5V adapter

Service life of battery

Different service life for different battery, common alkaline

of electronic pen

battery can endures three months

Working Temperature

-20 +55

Working Humidity

30%~80%

Power Capability

< 2W

Performance Index

34