ELEVATOR AND ESCALATOR MONITORING AND COMMAND SYSTEM

KONE E-Link

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KONE E-Link

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A complete view at a glance

KONE E-Link enables you to monitor
your elevator and escalator systems in
one or several buildings from a single
location. It is a full-featured facilities
management tool designed to ensure
the best possible tenant service quality,
reliability and efficiency of the elevators
and escalators in your building.
KONE E-Link can be utilized as a stand-

Maximizing performance
The E-Link system uses the buildings
standard Local Area Network (LAN),
and the connected elevators and
escalators can be monitored and
managed using easy-to-use graphical
software running on a standard PC.
KONE E-Link traffic displays and
reports provide an accurate view of
the transportation status, demand,

traffic performance, and availability

of the elevators and escalators in the
building. This information helps you
ensure that the elevators and escalators
deliver the best possible performance
at all times. Additionally, KONE E-Link
has an optional building management
system with an open interface allowing
easy integration to other facility
management systems.

alone supervisory tool to enhance the

management of virtually any type of
installations, new or existing.

Faster reaction and control

KONE E-Link offers
the following benefits:
n

n
n

R
 eal-time view of equipment status
locally and remotely
L arge building complexes or
geographically remote buildings
can be monitored and managed
from a single location
T
 raffic history playback of elevator and
escalator events for security, event
history and legal purposes
Faster reaction to malfunctions, possible
vandalism and troubleshooting
F aster rescue in emergency situations
C
 ommand equipment, change call
locking status and time scheduling
of commands can be controlled locally,
similar to mode changes, or from
a remote location

The facility manager has instant review of operational status of all elevators
and escalators. A wide variety of reports and statistics are available in real-time.

E asy integration with other facility

management systems in the building
E asy to use and intuitive user
interface, short learning curve even
for occasional users

n 

KONE E-Link

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Operational monitoring
Maps, aerial photographs and building
layout drawings can be used as a
reference to locate groups or individual
equipment over large geographical
areas or building complexes. Any
deviation from normal operation is
logged instantly. An audible and visual
alert signal is sent to specified
monitors to ensure quick attention.
Logged events are stored and compiled
in a report. The analysis of this
information helps the building owner
in liability cases and enables building
maintenance personnel to react
to minor malfunctions and possible
misuse or vandalism.
Deviation monitoring summary showing the operational status of each unit

Aerial view of city blocks and buildings

Close aerial view of the building complex with equipment status indicated

Aerial view using map as background

Aerial view over large geographical area

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KONE E-Link

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Traffic monitoring
Real-time traffic monitoring makes
it possible to keep in contact with
all elevators and escalators even in
a large building. The display can be
configured to suit particular needs.
Maps and building layouts can be
used as guides for easy identification of
equipment in large building complexes.
Traffic history playback
The history playback capability is
a unique KONE E-Link feature. The
need for playback may arise due to
suspected misuse, reported incidents
or complaints by tenants. This feature
facilitates reruns and study of elevator
and escalator operating events and
status changes, as if on a video
recorder. All data can be retrieved
and analyzed using normal office
software tools, such as Microsoft Excel.

Traffic display

Escalator summary graph

Elevator availability summary graph

Landing call time distribution per time

unit graph

Access control
KONE E-Link enables calls and
commands to be issued by an
authorized user to individual elevators
or groups of elevators. Access control
commands enable locking of car and
hall call buttons either individually
or in specified groups. The system
carries out the locking automatically
in accordance with a user-configurable
weekly program.

Reports
KONE E-Link offers a comprehensive
set of reports in a graphical, easy-toread format to allow thorough analysis
of equipment performance, availability
and operational quality.

Availability reports
The availability report reflects the
operational quality of the equipment
and the maintenance as a whole. It
provides a precise reading of the
systems operation, including deviations
from the normal operating mode.

KONE E-Link

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References

CAPITAL AIRPORT, BEIJING

The worlds most modern airports, such as Beijing Capital
Airport, utilize the latest technology to meet the challenges
of transporting over 40 million passengers annually.
The 192 elevators and escalators in 9,687,519 ft2 area
were linked to the KONE E-Link monitoring system
to guarantee high service level and productivity. The
OPC interface was utilized to integrate elevators and
escalators to a building management system.

201 BISHOPSGATE AND BROADGATE TOWER, LONDON

KONE E-Link is used to monitor the performance and traffic
of the 32 elevators and 8 escalators in the 201 Bishopsgate
and Broadgate Tower complex in London including the
first double-deck elevators with destination control.
The customer has interest to track the performance
and service level of this unique, state-of-the-art elevator
configuration.

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ENCH CITE INTERNATIONAL, NANJING

KONE E-Link is also ideally suited for managing the portfolio
of residential buildings in a customers property. Via VPN
Internet access, the facility manager can log into KONE
E-Link from anywhere and enable the remote monitoring
of valuable system information in big residential complexes.

KONE E-Link

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Typical connections and

access to KONE E-Link

KONE
ELEVATOR

KONE
ELEVATOR

KONE
ELEVATOR

NONKONE
ELEVATOR

KONE
ELEVATOR

KONE
ELEVATOR

NONKONE
ELEVATOR

1 KONE equipment

2 Other manufacturers
equipment


3 Any authorized computer
in building LAN

WLAN

Firewall

Remote
Access
Server

Statistics
Server

6
internet

Building LAN 100 MB/s TCP/IP

RS (provided by KONE)

Maximum system size

n Total number of elevators: unlimited
n Total number of escalators: unlimited
n Total number of user interface
computers: unlimited
n Maximum number of KONE Interface
Control(ler) (KICs): unlimited
n Maximum distance between KIC and elevator:
1,640 ft. (RS bus) or 3,281 ft. (KONE CAN bus)
n Maximum distance between KIC and escalator:
1,640 ft.

Elevator statistics
Number of hall calls
n Hall call time
n Number of starts
n Start load
n Stop time
n Run time
n Cycle time
n Re-levelings
n Number of starts in bank
n Availability
n Operational time
n

Double-decker elevator statistics

Lower deck load
n Upper deck load
n Both decks serving time
n

DCS elevator statistics

Number of passenger calls
n Waiting time
n Time to destination
n Transit time
n

Escalator statistics
Availability
n Run time
n Number of starts
n Number of emergency stops
n Number of disturbances
n

Elevator calls and commands

Car calls
n Priority landing calls
n Attendant service
n Independent service
n Simplex service
n Out of service
n Special parking
n Scheduling possibility
n Escalator remote control
n

Elevator access control commands

Scheduled locking
n Manual locking
n

NOTE! Elevator calls, commands and access

control commands are only available if the
corresponding options are ordered with the
elevator control system.
Operational event history
Alarms
n Deviations
n Status changes
n

Remote monitoring
Remote user interface
n Standard analog telephone line, mode
n

System configuration
Languages: call for availability

Playback
Display of traffic history
n Linked with operational event history
n

KONE E-Link

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OPC Server
BMS

CAN (provided by KONE)

Interface to Building Management System

OPC Data Access

Reports
Calls per hour
n Calls per floor
n Waiting times per hour
n Waiting times per floor
n Elevator availability
n Elevator operation summary
n Escalator operation summary
n Number of alarms, alarm log

RS
KIC

LAN (ethernet)

RS
KIC

E-Link functions and features

n Traffic monitoring
n Deviation alarms
n Elevator and escalator operation reporting
n Operational event history
n Traffic history playback
n Elevator calls and commands
n Elevator access control
n Remote monitoring

Monitoring
User configurable real-time traffic displays
n 2D-, 3D- and status displays
n Building layouts

CAN


5 Monitoring from Internet
through remote access
server

CAN


4 LAN network through
WLAN wireless
connection


6 Connection to building
automation system
through OPC server

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U.S. Offices
U.S. Operations Center
One KONE Court
Moline, Illinois 61265
1-800-956-KONE (5663)
Canadian Operations Centre
6696 Financial Drive, Unit 2
Mississauga, Ontario L5N 7J6
1-905-858-8383
KONE Mexico, S.A. de C.V.
Clavel 227
Colonia Atlampa
Mexico City, D.F. 06450
+52.55.1946.0100
For the latest product information
and interactive design tools, visit
www.kone.us

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design and specifications without

prior notice.to People Flow
Dedicated

and
are trademarks
of of
KONEE-Link
is a registered
trademark
KONE Inc.
KONE
Inc.Dedicated to People Flow
and XXXXXXXXXX are trademarks of
KONE Inc. and related logo is a
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2011
2012 KONE
KONE Inc.
Inc.
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