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Key Result Area

KRA defines the crucial outcomes expected from a job role, while KPA defines all the activities an individual must perform on the job. KRAs fall within the scope of the KPAs and focus on results, whereas KPAs are not always result-focused and include all job responsibilities. A job description separates responsibilities into KRAs and KPAs, with KRAs being critical functions tied to goals and KPAs being important but not critical functions that support overall team performance. In an example, a product manager's KRAs are customer satisfaction, product management, cost control and quality check, while KPAs include maintaining work conditions, resource use, process improvement and safety compliance.

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170 views

Key Result Area

KRA defines the crucial outcomes expected from a job role, while KPA defines all the activities an individual must perform on the job. KRAs fall within the scope of the KPAs and focus on results, whereas KPAs are not always result-focused and include all job responsibilities. A job description separates responsibilities into KRAs and KPAs, with KRAs being critical functions tied to goals and KPAs being important but not critical functions that support overall team performance. In an example, a product manager's KRAs are customer satisfaction, product management, cost control and quality check, while KPAs include maintaining work conditions, resource use, process improvement and safety compliance.

Uploaded by

VARSHA
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Key Result Area(KRA) and Key Performance Area(KPA)

Key Result Area(KRA) and Key Performance Area(KPA) , though the terms hold different
meaning but are often used interchangeably and more or less assumed to have same
applicability . The purpose of this post is to underline the basic differences between the
concept of KRA and KPA.
In relation to a job role, KRA defines the outcome or end result expected to be delivered
while KPA defines all the activities, not always result oriented, an individual has to perform
being on job.
Key Result Area
Key = crucial/main
Result = outcome/end/consequence
Area = space/range
KEY RESULT AREA = crucial outcome space
Point to note
-KRA is not the result.
-KRA is the area identified as important or crucial where a result will assist in the
achievement of the set objectives or goal.
-KRA defines what a job is expected to accomplish.
-KRAs might fall within the scope of Key Performance Areas (KPA)
Key Performance Area
Key = crucial/main
Performance = Achievement/Attainment
Area = space/range/field of operation
KEY PERFORMANCE AREA = Main achievement space
Point to Note
-KPA is the overall scope of activities that an individual on a job role has to perform.

-KPA is not always result focused.


-KPAs can be inclusive of KRAs
In organizations, each role or job has a Job Description (JD) which consist of all the
responsibilities the person on job has to perform. All the activities listed in JD falls in two
categories:
Category A List of functions and activities crucial or critical for the job role. These
activities form the KRA of the job.
Category B List of functions and activities associated with the job role but not truly
critical for the role. These functions are important for overall performance of the team,
department or organization as a whole and form the KPA for the job
Example :
Role Product Manager
Goal Ensuring delivery of quality product within schedule.
Key Result Area
1. Customer Satisfaction.
2. Product Management.
3. Operational Cost Control.
4. Quality Check.
5. . Record keeping.
Key Performance Areas
1. Maintaining good working condition in plant.
2. Optimum Resource Utilization.
3. Process Improvement.
4. Safety and Prevention planning and control.
5. Working within the companys SLA(Service Level Agreement), GRC(Governance,
Risk Management and Compliance) policies
Business Definitions
Key Result Areas refer to general areas of outputs or outcomes for which the departments
role is responsible.

Key Performance Areas are the areas within the business unit, for which an individual or
group is logically responsible

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