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Thinkcentre User Guide: Machine Types: 3308, 3317, 4013, 4478, 5043, 5237, 5393, 5526

Lenovo products, data, computer software, and services are sold to governmental entities with limited and restricted rights to use, reproduction and disclosure. Gsa contracts may restrict use, reproduction, or disclosure. Before using this information and the product it supports, be sure to read and understand the ThinkCentre safety and Warranty Guide and "notices" on page 79.

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0% found this document useful (0 votes)

106 views94 pages

Thinkcentre User Guide: Machine Types: 3308, 3317, 4013, 4478, 5043, 5237, 5393, 5526

Uploaded by

Anonymous Z1HYPSE

We take content rights seriously. If you suspect this is your content, claim it here.

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You are on page 1/ 94

ThinkCentre

User Guide

Machine Types: 3308, 3317, 4013, 4478, 5043, 5237, 5393, 5526,
and 6674

ThinkCentre
User Guide

Note
Before using this information and the product it supports, be sure to read and understand the ThinkCentre Safety and
Warranty Guide and Notices, on page 79.

First Edition (January 2010)

Copyright Lenovo 2010.
LENOVO products, data, computer software, and services have been developed exclusively at private expense and
are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted
rights to use, reproduction and disclosure.
LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered
pursuant a General Services Administration GSA contract, use, reproduction, or disclosure is subject to restrictions
set forth in Contract No. GS-35F-05925.

Contents
Important safety information . . . . . . v
Chapter 1. Product overview . . . . . . 1
Features . . . . . . . . . . . . . . . . 1
Specifications . . . . . . . . . . . . . . 4
Software overview . . . . . . . . . . . . 5
Software provided with your Windows operating
system . . . . . . . . . . . . . . . 5
Locations . . . . . . . . . . . . . . . 8
Locating connectors on the front of your computer 8
Locating connectors on the rear of your computer 9
Locating components . . . . . . . . . . 11
Locating parts on the system board . . . . . 12
Locating internal drives . . . . . . . . . 12

Chapter 2. Installing or replacing

hardware . . . . . . . . . . . . . . 15
Handling static-sensitive devices . . . . . .
Installing or replacing hardware . . . . . .
Installing external options . . . . . . .
Removing the computer cover . . . . . .
Removing and reinstalling the front bezel . .
Installing or replacing a PCI card . . . . .
Installing or replacing a memory module . .
Replacing the power supply assembly . . .
Replacing the heat sink and fan assembly . .
Replacing the microprocessor . . . . . .
Replacing the optical drive . . . . . . .
Replacing the primary hard disk drive . . .
Replacing the secondary hard disk drive . .
Replacing the card reader. . . . . . . .
Replacing the front fan assembly . . . . .
Replacing the rear fan assembly . . . . .
Replacing the keyboard . . . . . . . .
Replacing the mouse . . . . . . . . .
Completing the parts replacement . . . . .
Obtaining device drivers . . . . . . . .
Installing security features . . . . . . . .
Integrated cable lock . . . . . . . . .
Padlock. . . . . . . . . . . . . .
Password protection . . . . . . . . .
Erasing a lost or forgotten password (clearing
CMOS) . . . . . . . . . . . . . .

Chapter 3. Recovery information

Creating and using recovery media . . .
Creating recovery media . . . . . .
Using recovery media . . . . . . .
Performing backup and recovery operations
Performing a backup operation . . . .
Performing a recovery operation . . .
Using the Rescue and Recovery workspace .
Creating and using rescue media . . . .
Creating rescue media . . . . . . .
Using rescue media. . . . . . . .
Copyright Lenovo 2010

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Creating and using a recovery repair diskette .

Creating a recovery repair diskette . . .
Using a recovery repair diskette . . . .
Installing or reinstalling device drivers . . .
Setting a rescue device in the startup sequence
Solving recovery problems . . . . . . .

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Chapter 4. Using the Setup Utility

program . . . . . . . . . . . . . . 59
Starting the Setup Utility program . . . . . . .
Viewing and changing settings . . . . . . . .
Using passwords . . . . . . . . . . . .
Password considerations . . . . . . . . .
Set Power-On Password . . . . . . . . .
Set Administrator Password . . . . . . . .
Setting, changing, or deleting a password . . .
Enabling or disabling a device . . . . . . . .
Selecting a startup device. . . . . . . . . .
Selecting a temporary startup device . . . . .
Viewing or changing the startup device sequence
Exiting from the Setup Utility program . . . . .

Chapter 5. Updating system programs

Using system programs . . . . . . . .
Updating (flashing) BIOS from a disc . . . .
Updating (flashing) BIOS from your operating
system . . . . . . . . . . . . . .
Recovering from a POST/BIOS update failure .

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Chapter 6. Troubleshooting and

diagnostics . . . . . . . . . . . . . 67
Basic troubleshooting . . . . . .
Diagnostic programs . . . . . .
Lenovo ThinkVantage Toolbox . .
Lenovo System Toolbox . . . .
PC-Doctor for Rescue and Recovery
PC-Doctor for DOS . . . . . .
Cleaning the mouse . . . . . .
Optical mouse . . . . . . .
Non-optical mouse . . . . . .

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Chapter 7. Getting information, help,

and service . . . . . . . . . . . . . 73
Information resources . . . . . . . . .
Online Books folder . . . . . . . .
Lenovo ThinkVantage Tools . . . . . .
ThinkVantage Productivity Center . . . .
Lenovo Welcome . . . . . . . . .
Access Help . . . . . . . . . . .
Safety and warranty . . . . . . . .
Lenovo Web site (http://www.lenovo.com).
Help and service . . . . . . . . . .
Using the documentation and diagnostic
programs . . . . . . . . . . . .

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Calling for service . . . . .

Using other services . . . .
Purchasing additional services .

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Appendix. Notices . . . . . . . . . . 79

User Guide

Television output notice . . . .

European conformance CE mark .
Trademarks . . . . . . . .

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Index . . . . . . . . . . . . . . . 81

Important safety information

CAUTION:
Before using this manual, be sure to read and understand all the related safety
information for this product. Refer to the ThinkCentre Safety and Warranty Guide
that you received with this product for the latest safety information. Reading
and understanding this safety information reduces the risk of personal injury
and or damage to your product.
If you no longer have a copy of the ThinkCentre Safety and Warranty Guide, you can
obtain a Portable Document Format (PDF) version from the Lenovo Support Web
site at:
http://www.lenovo.com/support

Copyright Lenovo 2010

User Guide

Chapter 1. Product overview

This chapter provides information about the computer features, specifications,
preinstalled software programs, and locations of connectors, components, parts on
the system board, and internal drives.
This chapter contains the following sections:
v Features: This section provides information about the computer features.
v Specifications on page 4: This section lists the physical specifications for your
computer.
v Software overview on page 5: This section provides information about the
software programs provided with your computer.
v Locations on page 8: This section provides information to help you locate your
computer connectors, components, parts on the system board, and internal
drives.

Features
This section provides information about the computer features.

System information
The following information covers a variety of models. For information about
your specific model, use the Setup Utility program. See Chapter 4, Using the
Setup Utility program, on page 59.
Microprocessor
Your computer comes with one of the following microprocessors (internal cache
size varies by model type):
v AMD Athlon II microprocessor
v AMD Phenom II microprocessor
v AMD Sempron microprocessor
Memory
v Supports up to two double data rate 3 dual inline memory modules (DDR3
DIMMs)
Internal drives
v Card reader (available in some models)
v Optical drive
v Serial Advanced Technology Attachment (SATA) hard disk drive
Video subsystem
v Integrated graphics card for a Video Graphics Array (VGA) connector and a
Digital Visual Interface (DVI) connector
v Peripheral Component Interconnect (PCI) Express x16 graphics card slot on the
system board for a discrete graphics card

Copyright Lenovo 2010

Audio subsystem
v Integrated high-definition (HD) audio
v Microphone connector and headphone connector on the front panel
v Audio line-in connector, audio line-out connector, and microphone connector on
the rear panel
v Internal speaker (available in some models)
Connectivity
v 10/100/1000 Mbps integrated Ethernet controller
v Modem (available in some models)
System management features
v Ability to store power-on self-test (POST) hardware test results
v
v
v
v
v
v

Advanced Configuration and Power Interface (ACPI) support

Automatic power-on startup
Desktop Management Interface (DMI)
Preboot Execution Environment (PXE)
System Management (SM) Basic Input/Output System (BIOS) and SM software
Wake on LAN

v Wake on Ring (in the Setup Utility program, this feature is called Serial Port
Ring Detect for an external modem)
Input/Output (I/O) features
v 9-pin serial port (one standard and one optional)
v
v
v
v
v

25-pin parallel port (optional through your PCI card in some models)
Ethernet connector
PS/2 keyboard connector
PS/2 mouse connector
Six Universal Serial Bus (USB) connectors
(two on the front panel and four on the rear panel; there might also be two
optional USB connectors on the rear panel)

v Two audio connectors on the front panel

(headphone connector and microphone connector)
v Three audio connectors on the rear panel
(audio line-in connector, audio line-out connector, and microphone connector)
v VGA monitor connector and DVI monitor connector
Expansion
v One drive bay for a card reader
v Two hard disk drive bays (one standard and one optional)
v
v
v
v

User Guide

Two optical drive bays

One PCI card slot
Two PCI Express x1 card slots
One PCI Express x16 graphics card slot

Power supply
Your computer comes with one of the following power supplies:
v 280-watt power supply with manual voltage-selection switch
v 280-watt auto-sensing power supply
Security features
v Cover presence switch (also called intrusion switch) (available in some models)
v
v
v
v
v

Enabling or disabling SATA devices

Enabling or disabling the serial port
Enabling or disabling USB connectors individually
Keyboard with fingerprint reader (shipped with some models)
Power-On Password (POP) and Administrator Password for BIOS access

v Startup sequence control

v Startup without keyboard or mouse
v Support for the addition of an integrated cable lock (Kensington lock)
v Support for the addition of a padlock
Preinstalled software programs
Your computer is preinstalled with some software programs to help you work. For
more information, see Software overview on page 5.
Preinstalled operating system
Your computer is preinstalled with one of the following operating systems:
v Microsoft Windows 7
v Microsoft Windows Vista
v Microsoft Windows XP Professional
(preinstalled through downgrade rights in Windows 7 Professional, Windows 7
Ultimate, Windows Vista Business, or Windows Vista Ultimate)
Operating system(s), certified or tested for compatibility1 (varies by model type)
v Linux

1. The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press.
Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this
manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the
Web site of the operating system vendor.
Chapter 1. Product overview

Specifications
This section lists the physical specifications for your computer.
Dimensions
Width: 175 mm (6.9 inches)
Height: 412 mm (16.2 inches)
Depth: 442 mm (17.4 inches)
Weight
Maximum configuration as shipped: 11 kg (24.3 lbs)
Environment
Air temperature:
Operating: 10 to 35C (50 to 95F)
Non-operating: -40 to 60C (-40 to 140F) (with package)
Non-operating: -10 to 60C (14 to 140F) (without package)
Humidity:
Operating: 20% to 80% (10% per hour, non condensing)
Non-operating: 20% to 90% (10% per hour, non condensing)
Altitude:
Operating: -50 to 10 000 ft (-15.2 to 3 048 m)
Non-operating: -50 to 35 000 ft (-15.2 to 10 668 m)
Electrical input
Input voltage:
Low range:
Minimum: 100 V ac
Maximum: 127 V ac
Input frequency range: 50 to 60 Hz
Voltage-selection switch setting: 115 V ac
High range:
Minimum: 200 V ac
Maximum: 240 V ac
Input frequency range: 50 to 60 Hz
Voltage-selection switch setting: 230 V ac

User Guide

Software overview
The computer comes with a preinstalled operating system and several preinstalled
applications.

Software provided with your Windows operating system

This section provides information about the software provided with your Windows
operating system.

Software provided by Lenovo

The following software programs are provided by Lenovo to help you improve
productivity and reduce the cost associated with maintaining your computer.
Software programs provided with your computer might vary depending on your
model type and preinstalled operating system.
Lenovo ThinkVantage Tools: The Lenovo ThinkVantage Tools program guides
you to a host of information sources and provides easy access to various tools to
help you work more easily and securely. For more information, see Lenovo
ThinkVantage Tools on page 73.
Note: The Lenovo ThinkVantage Tools program is only available on computers
with the Windows 7 operating system from Lenovo.
ThinkVantage Productivity Center: The ThinkVantage Productivity Center
program guides you to a host of information sources and tools to help you set up,
understand, and maintain your computer, and enhance your computer
performance. For more information, see ThinkVantage Productivity Center on
page 74.
Note: The ThinkVantage Productivity Center program is only available on
computers preinstalled with the Windows Vista operating system or the
Windows XP operating system from Lenovo.
Lenovo Welcome: The Lenovo Welcome program introduces some innovative
built-in features of Lenovo to you and guides you through some important setup
tasks to help you make the most of your computer.
Note: The Lenovo Welcome program is only available on computers preinstalled
with the Windows 7 operating system or the Windows Vista operating
system from Lenovo.
Product Recovery: The Product Recovery program enables you to restore the
contents of the hard disk drive to the factory default settings.
ThinkVantage Rescue and Recovery: The ThinkVantage Rescue and Recovery
(RnR) program is a one button recovery and restore solution that includes a set of
self-recovery tools to help you diagnose computer problems, get help, and recover
from system crashes, even if you cannot start the Windows operating system.
Password Manager: The Password Manager program helps you automatically
capture and fill in authentication information for Windows applications and Web
sites.
ThinkVantage Client Security Solution: The ThinkVantage Client Security
Solution (CSS) program helps you protect your information, including vital

Chapter 1. Product overview

security information like passwords, encryption keys, and electronic credentials,

while guarding against unauthorized user access to data.
Note: The ThinkVantage Client Security Solution program is only available on
computers preinstalled with the Windows Vista operating system or the
Windows XP operating system from Lenovo.
Power Manager: The Power Manager program provides convenient, flexible, and
complete power management for your ThinkCentre computer. By using the Power
Manager program, you can adjust your power settings to achieve the best balance
between system performance and power saving.
ThinkVantage System Update: The ThinkVantage System Update (TVSU)
program helps you keep the software on your computer up-to-date by
downloading and installing software packages (ThinkVantage applications, device
drivers, BIOS updates, and other third party applications). Some examples of
software that you should keep updated are programs provided by Lenovo, such as
the Rescue and Recovery program and the ThinkVantage Productivity Center
program.
ThinkVantage System Migration Assistant: The ThinkVantage System Migration
Assistant (SMA) program helps you migrate the work environment from one
computer to another. System administrators can use SMA either to set up a
standard work environment for a company or to upgrade the computer of an
individual user. Individual users can use SMA either to back up a computer or to
migrate settings and files from one computer to another.
Note: The ThinkVantage System Migration Assistant program is only available on
certain computers.
Fingerprint Software: The integrated fingerprint reader provided on some
keyboards works with the Fingerprint Software program to enable you to enroll
your fingerprint and associate it with your Windows password. As a result,
fingerprint authentication can replace your password and enable simple and secure
user access. A fingerprint reader keyboard is available with certain computers or
can be purchased for computers that support this option.

Lenovo ThinkVantage Toolbox

The Lenovo ThinkVantage Toolbox program helps you maintain your computer,
improve computing security, diagnose computer problems, get familiar with the
innovative technologies provided by Lenovo, and get more information about your
computer. For more information, see Lenovo ThinkVantage Toolbox on page 68.
Note: The Lenovo ThinkVantage Toolbox program is only available on computers
preinstalled with the Windows 7 operating system from Lenovo.

Lenovo System Toolbox

The Lenovo System Toolbox diagnostic program is preinstalled on your computer.
This diagnostic program works through the Windows operating system to
diagnose hardware problems and report operating-system-controlled settings that
can cause hardware failures. For more information, see Lenovo System Toolbox
on page 68.
Note: The Lenovo System Toolbox program is only available on computers
preinstalled with the Windows Vista operating system or the Windows XP
operating system from Lenovo.

User Guide

PC-Doctor for Rescue and Recovery

The PC-Doctor for Rescue and Recovery diagnostic program is preinstalled on
your ThinkCentre computer as part of the Rescue and Recovery workspace. It
helps you diagnose hardware problems and report operating-system-controlled
settings that can cause hardware failures. Use the PC-Doctor for Rescue and
Recovery program if you are unable to start the Windows operating system. For
more information, see PC-Doctor for Rescue and Recovery on page 69.

Adobe Reader
The Adobe Reader program is a tool used to view, print, and search PDF
documents.
See Online Books folder on page 73 for more information about accessing and
viewing the publications.

Antivirus software
Your computer comes with antivirus software that you can use to detect and
eliminate viruses. Lenovo provides a full version of antivirus software on your
computer with a free 30-day subscription. After 30 days, you must renew the
license to continue receiving the antivirus software updates.
For more information about how to use your antivirus software, refer to the help
system of your antivirus software.

Chapter 1. Product overview

Locations
This section provides information to help you locate your computer connectors,
components, parts on the system board, and internal drives.

Locating connectors on the front of your computer

Figure 1 shows the locations of the connectors on the front of your computer.

Figure 1. Front connector locations

1 USB connector
2 Headphone connector

User Guide

3 Microphone connector

4 USB connector

Locating connectors on the rear of your computer

Figure 2 shows the locations of the connectors on the rear of your computer. Some
connectors on the rear of your computer are color-coded to help you determine
where to connect the cables on your computer.

Figure 2. Rear connector locations

1
2
3
4
5
6
7
8

Voltage-selection switch
Power cord connector
PS/2 mouse connector
PS/2 keyboard connector
DVI monitor connector
Serial port
VGA monitor connector
USB connectors (4)

9 Microphone connector

10 Audio line-out connector
11 Audio line-in connector
12 PCI Express x16 graphics card slot
13 PCI Express x1 card slots (2)
14 PCI card slot
15 Ethernet connector
16 Serial port (available in some models)

Chapter 1. Product overview

Connector

Audio line-in connector

Used to receive audio signals from an external audio device,

such as a stereo system. When you attach an external audio
device, a cable is connected between the audio line-out
connector of the device and the audio line-in connector of the
computer.

Audio line-out connector

Used to send audio signals from the computer to external

devices, such as powered stereo speakers (speakers with
built-in amplifiers), headphones, multimedia keyboards, the
audio line-in connector on a stereo system, or other external
recording devices.

DVI monitor connector

Used to attach a DVI monitor or other devices that use a DVI

monitor connector.

Ethernet connector

Used to attach an Ethernet cable for a local area network

(LAN).
Note: To operate the computer within FCC Class B limits, use
a Category 5 Ethernet cable.

Microphone connector

Used to attach a microphone to your computer when you want

to record sound or if you use speech-recognition software.

PS/2 keyboard connector

Used to attach a keyboard that uses a PS/2 keyboard

connector.

PS/2 mouse connector

Used to attach a mouse, a trackball, or other pointing devices

that use a PS/2 mouse connector.

Serial port

Used to attach an external modem, a serial printer, or other

devices that use a 9-pin serial port.
Used to attach a device that uses a USB connector, such as a
USB keyboard, a USB mouse, a USB scanner, or a USB printer.
If the USB connectors on your computer are not enough for
you to connect all your USB devices, you can purchase a USB
hub, which you can use to connect additional USB devices.

USB connector

VGA monitor connector

User Guide

Description

Used to attach a VGA monitor or other devices that use a VGA

monitor connector.

Locating components
Figure 3 shows the locations of the various components in your computer. To
remove the computer cover and gain access to the inside of the computer, see
Removing the computer cover on page 16.

Figure 3. Component locations

1 Heat sink and fan assembly
2 Memory modules (2)
3 Battery

4 PCI Express x16 graphics card slot

5 PCI card

6 PCI card slot

7 PCI Express x1 card slots (2)
8 Cover presence switch
(Intrusion switch) (available in some
models)
9 Rear fan assembly
10 Power supply assembly

Chapter 1. Product overview

Locating parts on the system board

Figure 4 shows the locations of the parts on the system board.

Figure 4. System board part locations

1 Microprocessor

11 Cover presence switch connector

(also called intrusion switch connector)
12 Front USB connector
13 Serial (COM 2) connector
14 PCI card slot
15 Power fan connector
16 Internal speaker connector
17 Front audio connector

2 Microprocessor fan connector

3 Memory slots (2)
4 Thermal sensor connector
5 24-pin power connector
6 Battery
7 Clear CMOS (Complementary Metal
Oxide Semiconductor) /Recovery jumper
8 SATA connectors (4)
18 PCI Express x1 card slots (2)
9 Front panel connector
19 PCI Express x16 graphics card slot
10 Front USB connector
20 System fan connector
21 4-pin power connector

Locating internal drives

Internal drives are devices that your computer uses to read and store data. You can
add drives to your computer to increase storage capacity and enable your
computer to read other types of media. Internal drives are installed in bays. In this
manual, the bays are referred to as bay 1, bay 2, and so on.
When installing or replacing an internal drive, it is important to note the type and
size of the drive that you can install or replace in each bay and correctly connect
the cables to the drive installed. Refer to the appropriate section in Chapter 2,
Installing or replacing hardware, on page 15 for instructions on how to install or
replace internal drives for your computer.

User Guide

Figure 5 shows the locations of the drive bays in your computer.

Figure 5. Drive bay locations

1 Bay 1 2 Bay 2 3 Bay 3 4 Bay 4 installed in
5 Bay 5 installed)

Optical drive bay (with an optical drive installed)

Optical drive bay
Card reader (available in some models)
Secondary SATA hard disk drive bay (with a 3.5-inch SATA hard disk drive
some models)
Primary SATA hard disk drive bay (with a 3.5-inch SATA hard disk drive

Chapter 1. Product overview

User Guide

Chapter 2. Installing or replacing hardware

This chapter provides instructions on how to install or replace hardware for your
computer.

Handling static-sensitive devices

Do not open the static-protective package containing the new part until the
defective part has been removed from the computer and you are ready to install
the new part. Static electricity, although harmless to you, can seriously damage
computer components and parts.
When you handle parts and other computer components, take these precautions to
avoid static-electricity damage:
v Limit your movement. Movement can cause static electricity to build up around
you.
v Always handle parts and other computer components carefully. Handle PCI
cards, memory modules, system boards, and microprocessors by the edges.
Never touch exposed circuitry.
v Prevent others from touching the parts and other computer components.
v Before you replace a new part, touch the static-protective package containing the
new part to a metal expansion-slot cover or other unpainted metal surface on
the computer for at least two seconds. This reduces static electricity from the
package and your body.
v If possible, remove the new part from the static-protective package and install it
directly in the computer without setting it down. If this is not possible, place the
static-protective package of the new part on a smooth, level surface, and then
place the new part on the static-protective package.
v Do not place the part on the computer cover or other metal surface.

Installing or replacing hardware

This section provides instructions on how to install or replace hardware for your
computer. You can expand the capabilities of your computer by adding memory
modules, PCI cards, or drives, and maintain your computer by replacing the failing
hardware.
Notes:
1. Use only computer parts provided by Lenovo.
2. When installing or replacing an option, use the appropriate instructions in this
section along with the instructions that come with the option.

Installing external options

You can install external options to your computer, such as external speakers, a
printer, or a scanner. For some external options, you must install additional
software in addition to making the physical connection. When you install an
external option, see Locating connectors on the front of your computer on page 8
and Locating connectors on the rear of your computer on page 9 to identify the
required connector. Then, use the instructions that come with the option to help
you make the connection and install software or device drivers that are required
for the option.
Copyright Lenovo 2010

Removing the computer cover

Attention
Do not open your computer or attempt any repair before reading and understanding the
Important safety information in the ThinkCentre Safety and Warranty Guide that came with
your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to:
http://www.lenovo.com/support

This section provides instructions on how to remove the computer cover.

CAUTION:

Turn off the computer and wait three to five minutes to let the computer cool
before removing the computer cover.
To remove the computer cover, do the following:
1. Remove all media from the drives. Then, turn off all attached devices and the
computer.
2. Disconnect all power cords from electrical outlets.
3. Disconnect the power cord, Input/Output (I/O) cables, and all other cables that
are connected to the computer.
4. Remove any locking device that secures the computer cover, such as an
integrated cable lock or a padlock. See Integrated cable lock on page 48 or
Padlock on page 49.
5. Remove the thumbscrews that secure the computer cover.

User Guide

6. Press the cover-release button on the side of the computer cover and slide the
computer cover to the rear to remove.

Figure 6. Removing the computer cover

Removing and reinstalling the front bezel

This section provides instructions on how to remove and reinstall the front bezel.
To remove and reinstall the front bezel, do the following:
1. Remove all media from the drives and turn off all attached devices and the
computer. Then, disconnect all power cords from electrical outlets and
disconnect all cables that are connected to the computer.
2. Remove the computer cover. See Removing the computer cover on page 16.

Chapter 2. Installing or replacing hardware

3. Remove the front bezel by releasing the three plastic tabs on the left side and
pivoting the front bezel outward.

Figure 7. Removing the front bezel

4. To reinstall the front bezel, align the other three plastic tabs on the right side of
the front bezel with the corresponding holes in the chassis, then pivot the front
bezel inward until it snaps into position on the left side.

Figure 8. Reinstalling the front bezel

User Guide

5. Go to Completing the parts replacement on page 46.

Installing or replacing a PCI card

This section provides instructions on how to install or replace a PCI card.

Your computer has one standard PCI card slot, two PCI Express x1 card slots, and
one PCI Express x16 graphics card slot.
To install or replace a PCI card, do the following:
1. Remove all media from the drives and turn off all attached devices and the
computer. Then, disconnect all power cords from electrical outlets and
disconnect all cables that are connected to the computer.
2. Remove the computer cover. See Removing the computer cover on page 16.
3. Remove all parts and disconnect all cables that might prevent your access to
the PCI card slots.
4. At the rear of the computer, press the release button 1 to open the PCI card
latch 2.

Figure 9. Opening the PCI card latch

Chapter 2. Installing or replacing hardware

5. If you are installing a PCI card, remove the appropriate PCI card slot cover. If
you are replacing a PCI card, locate the appropriate PCI card slot on the system
board and remove the old PCI card that is currently installed. See Locating
parts on the system board on page 12.
Notes:
a. The PCI card fits tightly into the PCI card slot. If necessary, alternate
moving each side of the PCI card a small and equal amount until it is
completely removed from the PCI card slot.
b. If the PCI card is secured in place by a retaining latch 1, press the
retaining latch to release the PCI card from the latch. Then, grasp the PCI
card by the edges and carefully pull it out of the slot.

Figure 10. Removing the PCI card

6. Remove the new PCI card from its static-protective package.

User Guide

7. Install the new PCI card into the appropriate PCI card slot on the system
board. Then, pivot the PCI card latch to the closed position to secure the PCI
cards.

Figure 11. Installing the PCI card

8. Reinstall all parts and reconnect all cables that have been removed.

What to do next:
v To work with another piece of hardware, go to the appropriate section.
v To complete the installation or replacement, go to Completing the parts
replacement on page 46.

Installing or replacing a memory module

This section provides instructions on how to install or replace a memory module.

Your computer has two slots for installing or replacing DDR3 DIMMs that provide
up to a maximum of 4 GB system memory. When installing or replacing a memory
module, use 1 GB or 2 GB DDR3 DIMMs in any combination up to a maximum of
4 GB.

Chapter 2. Installing or replacing hardware

To install or replace a memory module, do the following:

1. Remove all media from the drives and turn off all attached devices and the
computer. Then, disconnect all power cords from electrical outlets and
disconnect all cables that are connected to the computer.
2. Remove the computer cover. See Removing the computer cover on page 16.
3. Lay the computer on its side for easier access to the system board.
4. Locate the memory slots on the system board. See Locating parts on the
system board on page 12.
5. Remove all parts and disconnect all cables that might prevent your access to
the memory slots.
6. If you are replacing a memory module, open the retaining clips and remove the
old memory module that is currently installed. If you are installing a memory
module, go to step 7.

Figure 12. Removing the memory module

7. Open the retaining clips of the memory slot into which you want to install the
new memory module.

Figure 13. Opening the retaining clips of the memory slot

User Guide

8. Position the new memory module over the memory slot. Make sure that the
notch 1 on the new memory module is aligned with the key 2 in the
memory slot. Then, press the new memory module straight down into the
memory slot until the retaining clips close and the new memory module snaps
into position.

Figure 14. Installing the memory module

9. Reinstall all parts and reconnect all cables that have been removed.

What to do next:
v To work with another piece of hardware, go to the appropriate section.
v To complete the installation or replacement, go to Completing the parts
replacement on page 46.

Replacing the power supply assembly

This section provides instructions on how to replace the power supply assembly.
To replace the power supply assembly, do the following:
1. Remove all media from the drives and turn off all attached devices and the
computer. Then, disconnect all power cords from electrical outlets and
disconnect all cables that are connected to the computer.
2. Remove the computer cover. See Removing the computer cover on page 16.
3. Disconnect the power supply assembly cables from the system board and all
drives. See Locating parts on the system board on page 12.

Chapter 2. Installing or replacing hardware

4. Lay the computer on its side and remove the four screws that secure the power
supply assembly, as shown in the following illustration:

Figure 15. Removing the screws that secure the power supply assembly

5. Remove the old power supply assembly out of the chassis.

6. Make sure that the new power supply assembly is the correct replacement.
Some power supply assemblies automatically sense the voltage, some power
supply assemblies are voltage specific, and some power supply assemblies have
a voltage-selection switch. If your power supply assembly has a
voltage-selection switch, make sure that you set the voltage-selection switch to
match the voltage available at your electrical outlet. If necessary, use a ballpoint
pen to slide the voltage-selection switch to a different position.
v If the voltage supply range in your local country or region is 100127 V ac,
set the voltage-selection switch to 115 V.
v If the voltage supply range in your local country or region is 200240 V ac,
set the voltage-selection switch to 230 V.
7. Install the new power supply assembly into the chassis so that the screw holes
in the new power supply assembly are aligned with the corresponding holes in
the chassis.
8. Install the four screws to secure the new power supply assembly in place.
Note: Use only screws provided by Lenovo.
9. Connect the new power supply assembly cables to the system board and all
drives.

What to do next:
v To work with another piece of hardware, go to the appropriate section.
v To complete the replacement, go to Completing the parts replacement on
page 46.

User Guide

Replacing the heat sink and fan assembly

This section provides instructions on how to replace the heat sink and fan
assembly.
CAUTION:

The heat sink and fan assembly might be very hot. Turn off the computer and
wait three to five minutes to let the computer cool before removing the
computer cover.
To replace the heat sink and fan assembly, do the following:
1. Remove all media from the drives and turn off all attached devices and the
computer. Then, disconnect all power cords from electrical outlets and
disconnect all cables that are connected to the computer.
2. Remove the computer cover. See Removing the computer cover on page 16.
3. Lay the computer on its side for easier access to the system board.
4. Locate the heat sink and fan assembly. See Locating components on page 11.
5. Disconnect the heat sink and fan assembly cable from the microprocessor fan
connector on the system board. See Locating parts on the system board on
page 12.

Chapter 2. Installing or replacing hardware

6. Remove the four screws 1 that secure the heat sink and fan assembly to the
system board.
Note: Carefully remove the four screws from the system board to avoid any
possible damage. The four screws cannot be removed from the heat
sink and fan assembly.

Figure 16. Screws that secure the heat sink and fan assembly

7. Lift the heat sink and fan assembly off the system board.
Notes:
a. You might have to gently twist the heat sink and fan assembly to free it
from the microprocessor.
b. When handling the heat sink and fan assembly, do not touch the thermal
grease on the bottom of the heat sink and fan assembly.
8. Place the new heat sink and fan assembly on the system board so that the
four screws are aligned with the corresponding holes in the system board.
Make sure that you place the new heat sink and fan assembly correctly so that
you can easily connect the heat sink and fan assembly cable to the
microprocessor fan connector on the system board.
9. Alternate tightening each screw a small and equal amount until the heat sink
and fan assembly is secured to the system board. Do not over-tighten the
screws.
10. Connect the new heat sink and fan assembly cable to the microprocessor fan
connector on the system board. See Locating parts on the system board on
page 12.

User Guide

What to do next:
v To work with another piece of hardware, go to the appropriate section.
v To complete the replacement, go to Completing the parts replacement on
page 46.

Replacing the microprocessor

This section provides instructions on how to replace the microprocessor.

CAUTION:

The heat sink and microprocessor might be very hot. Turn off the computer and
wait three to five minutes to let the computer cool before removing the
computer cover.
To replace the microprocessor, do the following:
1. Remove all media from the drives and turn off all attached devices and the
computer. Then, disconnect all power cords from electrical outlets and
disconnect all cables that are connected to the computer.
2. Remove the computer cover. See Removing the computer cover on page 16.
3. Lay the computer on its side for easier access to the system board.
4. Note the part and connector locations on the system board. See Locating
parts on the system board on page 12. Then, remove all parts and disconnect
all cables that might prevent your access to the heat sink and fan assembly.
5. Remove the heat sink and fan assembly. See Replacing the heat sink and fan
assembly on page 25.
6. Place the heat sink and fan assembly on its side so that the thermal grease on
the bottom of it does not get in contact with anything.

Chapter 2. Installing or replacing hardware

7. Lift the small handle 1 to release the microprocessor 2 secured on the
system board.

8. Lift the microprocessor straight up and out of the socket. As shown in

Figure 17 on page 29.
Notes:
a. Your microprocessor and socket might look different from the one
illustrated.
b. Note the orientation of the microprocessor in the socket. You can look for
the small triangle 1 on one corner of the microprocessor. This is
important when installing the new microprocessor on the system board.

c. Touch only the sides of the microprocessor. Do not touch the gold contacts
on the bottom.

User Guide

d. Do not drop anything onto the microprocessor socket while it is exposed.

The socket pins must be kept as clean as possible.

Figure 17. Removing the microprocessor

9. Make sure that the small handle is in the raised position.

10. Remove the protective cover that protects the gold contacts of the new
microprocessor.
11. Hold the new microprocessor by its sides and align the small triangle on one
corner of the new microprocessor with the corresponding small triangle on
one corner of the microprocessor socket.
12. Lower the new microprocessor straight down into the microprocessor socket
on the system board.
13. Lower the small handle to secure the new microprocessor in the socket.
14. Reinstall the heat sink and fan assembly. See Replacing the heat sink and fan
assembly on page 25.
15. Reinstall all parts and reconnect all cables that have been removed.

What to do next:
v To work with another piece of hardware, go to the appropriate section.
v To complete the replacement, go to Completing the parts replacement on
page 46.

Chapter 2. Installing or replacing hardware

Replacing the optical drive

This section provides instructions on how to replace the optical drive.

To replace the optical drive, do the following:
1. Remove all media from the drives and turn off all attached devices and the
computer. Then, disconnect all power cords from electrical outlets and
disconnect all cables that are connected to the computer.
2. Remove the computer cover. See Removing the computer cover on page 16.
3. Remove the front bezel. See Removing and reinstalling the front bezel on
page 17.
4. Disconnect the signal cable and the power cable from the rear of the optical
drive.
5. Press the blue release button 1 and slide the optical drive out of the optical
drive bay.

Figure 18. Removing the optical drive

User Guide

6. Install the optical drive retainer 1 on the side of the new optical drive. Then,
slide the new optical drive into the optical drive bay from the front until it
snaps into position.

Figure 19. Installing the optical drive

7. Connect the signal cable and the power cable to the rear of the new optical
drive. See Connecting a SATA drive.
8. Reinstall the front bezel. See Removing and reinstalling the front bezel on
page 17.

What to do next:
v To work with another piece of hardware, go to the appropriate section.
v To complete the replacement, go to Completing the parts replacement on
page 46.

Connecting a SATA drive

You can connect a SATA optical drive or a SATA hard disk drive to an available
SATA connector on the system board.
To connect a SATA drive, do the following:
1. Connect one end of the signal cable to the SATA drive and the other end to an
available SATA connector on the system board. See Locating parts on the
system board on page 12.

Chapter 2. Installing or replacing hardware

2. Locate an available five-wire power connector and connect it to the SATA drive.

Figure 20. Connecting a SATA optical drive

Figure 21. Connecting a SATA hard disk drive

Replacing the primary hard disk drive

This section provides instructions on how to replace the primary hard disk drive.
To replace the primary hard disk drive, do the following:
1. Remove all media from the drives and turn off all attached devices and the
computer. Then, disconnect all power cords from electrical outlets and
disconnect all cables that are connected to the computer.
2. Remove the computer cover. See Removing the computer cover on page 16.
3. Locate the primary hard disk drive. See Locating internal drives on page 12.
4. Disconnect the signal cable and the power cable from the rear of the primary
hard disk drive.

User Guide

5. Press the blue release tab 1 downwards, slide the hard disk drive cage 2
to the rear of the computer, and pivot it outward to completely remove it
from the chassis. Then, carefully pull on the blue handle 3 to slide the hard
disk drive out of the drive cage.

Figure 22. Removing the primary hard disk drive

6. Flex the sides of the blue bracket properly to remove the hard disk drive from
the bracket.
7. To install a new hard disk drive into the blue bracket, flex the sides of the
bracket properly and align pin 1, pin 2, pin 3, and pin 4 on the
bracket with the corresponding holes in the hard disk drive. Do not touch the
circuit board 5 on the bottom of the hard disk drive.

Figure 23. Installing the hard disk drive into the bracket

8. Slide the new hard disk drive with the bracket into the drive cage until it
snaps into position.

Chapter 2. Installing or replacing hardware

9. Align the pivot pin on the hard disk drive cage with the slot 1 in the upper
drive cage, as shown in Figure 24. Then, slide the drive cage with the new
hard disk drive into the chassis.
10. Connect the signal cable and the power cable to the rear of the new hard disk
drive. See Connecting a SATA drive on page 31.
11. Press down on the metal latch 2 and pivot the drive cage into place. Then,
slide the drive cage to the front of the computer until it snaps into position.
Note: There are two arrows, one on the hard disk drive cage and one on the
upper drive cage. The arrows are aligned when the hard disk drive
cage is in the proper position.

Figure 24. Installing the primary hard disk drive

User Guide

What to do next:
v To work with another piece of hardware, go to the appropriate section.
v To complete the replacement, go to Completing the parts replacement on
page 46.

Replacing the secondary hard disk drive

Note: Depending on the model type, your computer might come with a secondary
hard disk drive bay for installing or replacing a secondary hard disk drive.
This section provides instructions on how to replace the secondary hard disk drive.
To replace the secondary hard disk drive, do the following:
1. Remove all media from the drives and turn off all attached devices and the
computer. Then, disconnect all power cords from electrical outlets and
disconnect all cables that are connected to the computer.
2. Remove the computer cover. See Removing the computer cover on page 16.
3. Locate the secondary hard disk drive. See Locating internal drives on page
12.
4. Disconnect the signal cable and the power cable from the secondary hard disk
drive.

Chapter 2. Installing or replacing hardware

5. Press the blue release button 1 to release the hard disk drive cage from the
chassis. Then, lift the hard disk drive cage and completely remove it out of
the chassis.

Figure 25. Removing the secondary hard disk drive

6. Carefully pull on the blue handle to slide the hard disk drive out of the drive
cage.
7. Flex the sides of the blue bracket properly to remove the hard disk drive from
the bracket.
8. To install a new hard disk drive into the blue bracket, flex the sides of the
bracket properly and align pin 1, pin 2, pin 3, and pin 4 on the
bracket with the corresponding holes in the hard disk drive. Do not touch the
circuit board 5 on the bottom of the hard disk drive.

Figure 26. Installing the hard disk drive into the bracket

9. Slide the new hard disk drive with the bracket into the drive cage until it
snaps into position.

User Guide

10. Slide the hard disk drive cage with the new hard disk drive into the chassis
until it is directly underneath the metal tab 1.

Figure 27. Installing the secondary hard disk drive

11. Press the hard disk drive cage downwards until it snaps into position.

Figure 28. Securing the secondary hard disk drive in place

12. Connect the signal cable and the power cable to the rear of the new hard disk
drive. See Connecting a SATA drive on page 31.

Chapter 2. Installing or replacing hardware

What to do next:
v To work with another piece of hardware, go to the appropriate section.
v To complete the replacement, go to Completing the parts replacement on
page 46.

Replacing the card reader

Depending on the model type, your computer might have a card reader installed.
This section provides instructions on how to replace the card reader.
To replace the card reader, do the following:
1. Remove all media from the drives and turn off all attached devices and the
computer. Then, disconnect all power cords from electrical outlets and
disconnect all cables that are connected to the computer.
2. Remove the computer cover. See Removing the computer cover on page 16.
3. Remove the front bezel. See Removing and reinstalling the front bezel on
page 17.
4. Disconnect the card reader cable from the front USB connector on the system
board. See Locating parts on the system board on page 12.
Note: If your computer has a secondary hard disk drive installed, remove the
secondary hard disk drive to get easier access to the front USB connector
on the system board. See Replacing the secondary hard disk drive on
page 35.

User Guide

5. Press the release button 1 and slide the card reader out of the front of the
computer.

Figure 29. Removing the card reader

6. Remove the retaining bracket 1 from the old card reader and install it on the
new card reader. Then, slide the new card reader into the drive bay until it
snaps into position.

Figure 30. Installing the card reader

Chapter 2. Installing or replacing hardware

7. Connect the new card reader cable to one of the front USB connectors on the
system board. See Locating parts on the system board on page 12.
8. Reinstall the secondary hard disk drive if you have removed it. See Replacing
the secondary hard disk drive on page 35.
9. Reinstall the front bezel. See Removing and reinstalling the front bezel on
page 17.

What to do next:
v To work with another piece of hardware, go to the appropriate section.
v To complete the replacement, go to Completing the parts replacement on
page 46.

Replacing the front fan assembly

Depending on the model type, your computer might have a front fan assembly
installed. This section provides instructions on how to replace the front fan
assembly.
To replace the front fan assembly, do the following:
1. Remove all media from the drives and turn off all attached devices and the
computer. Then, disconnect all power cords from electrical outlets and
disconnect all cables that are connected to the computer.
2. Remove the computer cover. See Removing the computer cover on page 16.
3. Remove the front bezel. See Removing and reinstalling the front bezel on
page 17.
4. Disconnect the front fan assembly cable from the power fan connector on the
system board. See Locating parts on the system board on page 12.

User Guide

5. Release the two tabs 1 that secure the front fan assembly to the chassis, and
then completely remove the front fan assembly off the chassis.

Figure 31. Removing the front fan assembly

Chapter 2. Installing or replacing hardware

6. Insert the two tabs 2 of the new front fan assembly into the corresponding
holes in the front of the chassis. Then, press the other two tabs 1 through the
other two holes until the new front fan assembly is secured in place.

Figure 32. Installing the front fan assembly

7. Connect the new front fan assembly cable to the power fan connector on the
system board. See Locating parts on the system board on page 12.

What to do next:
v To work with another piece of hardware, go to the appropriate section.
v To complete the replacement, go to Completing the parts replacement on
page 46.

User Guide

Replacing the rear fan assembly

This section provides instructions on how to replace the rear fan assembly.
To replace the rear fan assembly, do the following:
1. Remove all media from the drives and turn off all attached devices and the
computer. Then, disconnect all power cords from electrical outlets and
disconnect all cables that are connected to the computer.
2. Remove the computer cover. See Removing the computer cover on page 16.
3. Locate the rear fan assembly. See Locating components on page 11.
4. Disconnect the rear fan assembly cable from the system fan connector on the
system board. See Locating parts on the system board on page 12.
5. The rear fan assembly is attached to the chassis by four rubber mounts.
Remove the rear fan assembly by cutting the rubber mounts and gently pulling
the rear fan assembly out of the chassis.

Figure 33. Removing the rear fan assembly

6. Install the new rear fan assembly by aligning the new rubber mounts that came
with the new rear fan assembly with the corresponding holes in the rear of the
chassis, and then push the rubber mounts through the holes.
Note: The new rear fan assembly will have four new rubber mounts attached.

Chapter 2. Installing or replacing hardware

7. Carefully pull on the tips of the rubber mounts until the new rear fan assembly
is secured in place.

Figure 34. Installing the rear fan assembly

8. Connect the new rear fan assembly cable to the system fan connector on the
system board. See Locating parts on the system board on page 12.

What to do next:
v To work with another piece of hardware, go to the appropriate section.
v To complete the replacement, go to Completing the parts replacement on
page 46.

Replacing the keyboard

This section provides instructions on how to replace the keyboard.

User Guide

To replace the keyboard, do the following:

1. Remove all media from the drives. Then, turn off all attached devices and the
computer.
2. Disconnect all power cords from electrical outlets.
3. Disconnect the old keyboard cable from the computer.
4. Connect a new keyboard to the appropriate connector on the computer. Your
keyboard might be connected to a PS/2 keyboard connector 1 or a USB
connector 2. Depending on where you want to connect your keyboard, see
Locating connectors on the front of your computer on page 8 or Locating
connectors on the rear of your computer on page 9.

Figure 35. Keyboard connectors

What to do next:
v To work with another piece of hardware, go to the appropriate section.
v To complete the replacement, go to Completing the parts replacement on
page 46.

Replacing the mouse

This section provides instructions on how to replace the mouse.

To replace the mouse, do the following:
1. Remove all media from the drives. Then, turn off all attached devices and the
computer.
2. Disconnect all power cords from electrical outlets.
3. Disconnect the old mouse cable from the computer.

Chapter 2. Installing or replacing hardware

4. Connect a new mouse to the appropriate connector on the computer. Your

mouse might be connected to a PS/2 mouse connector 1 or a USB connector
2. Depending on where you want to connect your mouse, see Locating
connectors on the front of your computer on page 8 or Locating connectors
on the rear of your computer on page 9.

Figure 36. Mouse connectors

What to do next:
v To work with another piece of hardware, go to the appropriate section.
v To complete the replacement, go to Completing the parts replacement.

Completing the parts replacement

After completing the installation or replacement for all parts, you need to reinstall
the computer cover and reconnect cables.
To reinstall the computer cover and reconnect cables to your computer, do the
following:
1. Make sure that all components have been reassembled correctly and that no
tools or loose screws are left inside your computer. See Locating components
on page 11 for the locations of the various components in your computer.
2. If you have removed the front bezel, reinstall it. See Removing and reinstalling
the front bezel on page 17.

User Guide

3. Position the computer cover on the chassis so that the rail guides on the bottom
of the computer cover engage the rails. Then, slide the computer cover closed
until it snaps into position.

Figure 37. Reinstalling the computer cover

4. Install the screws to secure the computer cover.

5. Lock the computer cover if you have a computer cover lock. See Integrated
cable lock on page 48 or Padlock on page 49.
6. Reconnect the external cables and power cords to the computer. See Locating
connectors on the front of your computer on page 8 and Locating connectors
on the rear of your computer on page 9.
7. Depending on the parts you installed or replaced, you might need to confirm
the updated information in the Setup Utility program. See Chapter 4, Using
the Setup Utility program, on page 59.
Note: In most areas of the world, Lenovo requires the return of the defective
Customer Replaceable Units (CRUs). Information about this will come with
the new CRUs or will come a few days after you receive the new CRUs.

Obtaining device drivers

You can obtain device drivers for operating systems that are not preinstalled at
http://www.lenovo.com/support. Installation instructions are provided in readme
files with the device-driver files.

Installing security features

There are several security options available to help you prevent hardware theft and
unauthorized access to your computer. In addition to physical locks, you can also
prevent unauthorized use of your computer by a software lock that locks the
keyboard until a correct password is typed in.

Chapter 2. Installing or replacing hardware

Integrated cable lock

An integrated cable lock, sometimes referred to as the Kensington lock, can be
used to secure your computer to a desk, table, or other non-permanent fixture. The
cable lock attaches to a security slot at the rear of your computer and is operated
with a key. The cable lock also locks the computer cover. See Figure 38. This is the
same type of lock used with many notebook computers. You can order an
integrated cable lock directly from Lenovo by searching for Kensington at:
http://www.lenovo.com/support
Note: Make sure that the integrated cable lock you installed does not interfere
with other computer cables.

Figure 38. Installing an integrated cable lock

User Guide

Padlock
Your computer is equipped with a padlock loop so that the computer cover cannot
be removed when a padlock is installed.

Figure 39. Installing a padlock

Password protection
To deter unauthorized use of your computer, you can use the Setup Utility
program to set a password. When you turn on your computer, you are prompted
to type the password. The computer cannot be used until a valid password is
typed in. Refer to Chapter 4, Using the Setup Utility program, on page 59 for
more information.

Erasing a lost or forgotten password (clearing CMOS)

This section provides instructions on how to erase a lost or forgotten password,
such as a user password.
To erase a lost or forgotten password, do the following:
1. Remove all media from the drives and turn off all attached devices and the
computer. Then, disconnect all power cords from electrical outlets and
disconnect all cables that are connected to the computer.
2. Remove the computer cover. See Removing the computer cover on page 16.
3. Locate the Clear CMOS /Recovery jumper on the system board. See Locating
parts on the system board on page 12.
4. Remove all parts and disconnect all cables that might prevent your access to
the Clear CMOS /Recovery jumper.
5. Move the jumper from the standard position (pin 1 and pin 2) to the
maintenance position (pin 2 and pin 3).
6. Reinstall all parts and reconnect all cables that have been removed.
Chapter 2. Installing or replacing hardware

7. Reinstall the computer cover and reconnect the power cords for the computer
and monitor. See Completing the parts replacement on page 46.
8. Turn on the computer and leave it on for approximately 10 seconds. Then,
turn off the computer by holding the power switch for approximately five
seconds.
9. Repeat step 1 through step 4.
10. Move the Clear CMOS /Recovery jumper back to the standard position (pin 1
and pin 2).
11. Reinstall all parts and reconnect all cables that have been removed.
12. Reinstall the computer cover and reconnect all cables. See Completing the
parts replacement on page 46.
13. Turn on the computer. Your password has been erased and you can use the
Setup Utility program to set a new password. See Chapter 4, Using the Setup
Utility program, on page 59 for more information.

User Guide

Chapter 3. Recovery information

This chapter provides information about the recovery solutions provided by
Lenovo.
This chapter contains the following topics:
v Creating and using recovery media
v Performing backup and recovery operations on page 53
v
v
v
v
v
v

Using the Rescue and Recovery workspace on page 54

Creating and using rescue media on page 55
Creating and using a recovery repair diskette on page 56
Installing or reinstalling device drivers on page 57
Setting a rescue device in the startup sequence on page 58
Solving recovery problems on page 58

Notes:
1. There are a variety of methods to choose from when considering how to
recover in the event of a software- or hardware-related problem. Some methods
vary depending on the type of your operating system.
2. The product on the recovery media may be used only for the following
purposes:
v Restore the product preinstalled on your computer
v Reinstall the product
v Modify the product using the Additional Files

Creating and using recovery media

You can use recovery media to restore the hard disk drive to the factory default
settings. Recovery media are useful if you transfer the computer to another area,
sell the computer, recycle the computer, or put the computer in an operational state
after all other methods of recovery have failed. As a precautionary measure, it is
important to create recovery media as early as possible.
Note: The recovery operations you can perform using recovery media vary
depending on the operating system from which the recovery media were
created. The recovery media might contain a boot medium and a data
medium. Your Microsoft Windows license permits you to create only one
data medium, so it is important that you store the recovery media in a safe
place after you have made them.

Creating recovery media

This section provides instructions on how to create recovery media on different
operating systems.
Note: On the Windows 7 operating system, you can create recovery media using
discs or external USB storage devices. On the Windows Vista operating
system and the Windows XP operating system, you can create recovery
media using discs only.

Copyright Lenovo 2010

v To create recovery media on the Windows 7 operating system, click Start All
Programs Lenovo ThinkVantage Tools Factory Recovery Disks. Then,
follow the instructions on the screen.
v To create Product Recovery discs on the Windows Vista operating system, click
Start All Programs ThinkVantage Create Product Recovery Media. Then,
follow the instructions on the screen.
v To create Product Recovery discs on the Windows XP operating system, click
Start All Programs ThinkVantage Create Recovery Media. Then, follow
the instructions on the screen.

Using recovery media

This section provides instructions on how to use recovery media on different
operating systems.
v On the Windows 7 operating system and the Windows Vista operating system,
you can use recovery media to restore the computer to the factory default
settings only. You can use recovery media to put the computer in an operational
state after all other methods of recovery have failed.
Attention: When you use recovery media to restore the computer to the factory
default settings, all the files currently on the hard disk drive will be deleted and
replaced by the factory default settings.
To use recovery media on the Windows 7 operating system or the Windows
Vista operating system, do the following:
1. Depending on the type of your recovery media, connect the boot medium
(memory key or other USB storage device) to the computer, or insert the boot
disc into the optical drive.
2. Repeatedly press and release the F12 key when turning on the computer.
When the Startup Device Menu opens, release the F12 key.
3. Select the desired startup device and press Enter. The restore process begins.
4. Follow the instructions on the screen.
After restoring the computer to the factory default settings, you might have to
reinstall some software programs or device drivers. See Using the Rescue and
Recovery workspace on page 54 for details.
v On the Windows XP operating system, you can use Product Recovery discs to
restore your computer to the factory default settings, perform a custom factory
recovery, or perform other rescue and recovery operations such as rescuing
individual files. You will be given the option to enter the Rescue and Recovery
workspace and choose from a variety of recovery operations.
Attention: When you use Product Recovery discs to restore the computer to
the factory default settings, all the files currently on the hard disk drive will be
deleted and replaced by the factory default settings. During the restore process,
you will be given the option to save one or more files currently on the hard disk
drive to other media before the data is deleted.
To use Product Recovery discs on the Windows XP operating system, do the
following:
1. Repeatedly press and release the F12 key when turning on the computer.
When the Startup Device Menu opens, release the F12 key.
2. Insert the boot disc into the optical drive.
3. Select the optical drive you want to use as the startup device and press
Enter. After a short delay, the Rescue and Recovery workspace opens.
4. On the Rescue and Recovery menu, click Restore your system.

User Guide

5. Follow the instructions on the screen. Insert the appropriate Product

Recovery disc when prompted.

Performing backup and recovery operations

The Rescue and Recovery program enables you to back up all your hard disk drive
contents including the operating system, data files, software programs, and
personal settings. You can designate where the Rescue and Recovery program
stores the backup:
v In a protected area of your hard disk drive
v On a secondary hard disk drive installed in your computer
v On an attached external USB hard disk drive
v On a network drive
v On recordable CDs or DVDs (a recordable CD or DVD drive is required for this
option)
After you have backed up the contents on the hard disk drive, you can restore the
complete contents of the hard disk drive, restore only the selected files, or restore
only the Windows operating system and applications.

Performing a backup operation

This section provides instructions on how to perform a backup operation using the
Rescue and Recovery program on different operating systems.
v To perform a backup operation using the Rescue and Recovery program on the
Windows 7 operating system, do the following:
1. From the Windows desktop, click Start All Programs Lenovo
ThinkVantage Tools Enhanced Backup and Restore. The Rescue and
Recovery program opens.
2. From the Rescue and Recovery main window, click the Launch advanced
Rescue and Recovery arrow.
3. Click Back up your hard drive and select backup operation options. Follow
the instructions on the screen.
v To perform a backup operation using the Rescue and Recovery program on the
Windows Vista operating system or the Windows XP operating system, do the
following:
1. From the Windows desktop, click Start All Programs ThinkVantage
Rescue and Recovery. The Rescue and Recovery program opens.
2. From the Rescue and Recovery main window, click Launch advanced Rescue
and Recovery Back up your hard drive, and select backup operation
options.
3. Follow the instructions on the screen.

Performing a recovery operation

This section provides instructions on how to perform a recovery operation using
the Rescue and Recovery program on different operating systems.
v To perform a recovery operation using the Rescue and Recovery program on the
Windows 7 operating system, do the following:
1. From the Windows desktop, click Start All Programs Lenovo
ThinkVantage Tools Enhanced Backup and Restore. The Rescue and
Recovery program opens.

Chapter 3. Recovery information

2. From the Rescue and Recovery main window, click the Launch advanced
Rescue and Recovery arrow.
3. Click the Restore your system from a backup icon.
4. Follow the instructions on the screen.
v To perform a recovery operation using the Rescue and Recovery program on the
Windows Vista operating system or the Windows XP operating system, do the
following:
1. From the Windows desktop, click Start All Programs ThinkVantage
Rescue and Recovery. The Rescue and Recovery program opens.
2. From the Rescue and Recovery main window, click Launch advanced Rescue
and Recovery.
3. Click the Restore your system from a backup icon.
4. Follow the instructions on the screen.
For more information about performing a recovery operation from the Rescue and
Recovery workspace, see Using the Rescue and Recovery workspace.

Using the Rescue and Recovery workspace

The Rescue and Recovery workspace resides in a protected, hidden area of your
hard disk drive that operates independently from the Windows operating system.
This enables you to perform recovery operations even if you cannot start the
Windows operating system. You can perform the following recovery operations
from the Rescue and Recovery workspace:
v Rescue files from your hard disk drive or from a backup
The Rescue and Recovery workspace enables you to locate files on your hard
disk drive and transfer them to a network drive or other recordable media, such
as a USB device, a disc, or a diskette. This solution is available even if you did
not back up your files or if changes were made to the files since your last
backup operation. You can also rescue individual files from a Rescue and
Recovery backup located on your local hard disk drive, a USB device, or a
network drive.
v Restore your hard disk drive from a Rescue and Recovery backup
If you have backed up your hard disk drive using the Rescue and Recovery
program, you can restore the hard disk drive from a Rescue and Recovery
backup, even if you cannot start the Windows operating system.
v Restore your hard disk drive to the factory default settings
The Rescue and Recovery workspace enables you to restore the complete
contents of your hard disk drive to the factory default settings. If you have
multiple partitions on your hard disk drive, you have the option to restore the
factory default settings to the C: partition and leave the other partitions intact.
Because the Rescue and Recovery workspace operates independently from the
Windows operating system, you can restore the factory default settings even if
you cannot start the Windows operating system.
Attention: If you restore the hard disk drive from a Rescue and Recovery backup
or restore the hard disk drive to the factory default settings, all files on the
primary hard disk drive partition (usually drive C:) will be deleted in the recovery
process. If possible, make copies of important files. If you are unable to start the
Windows operating system, you can use the Rescue files feature of the Rescue and
Recovery workspace to copy files from your hard disk drive to other media.

User Guide

To
1.
2.
3.
4.

start the Rescue and Recovery workspace, do the following:

Make sure the computer is turned off.
Repeatedly press and release the F11 key when turning on the computer.
When you hear beeps or see a logo screen, release the F11 key.
If you have set a Rescue and Recovery password, type your password when
prompted. The Rescue and Recovery workspace opens after a short delay.

Note: If the Rescue and Recovery workspace fails to open, see Solving
recovery problems on page 58.
5. Do one of the following:
v To rescue files from your hard disk drive or from a backup, click Rescue
files and follow the instructions on the screen.
v To restore your hard disk drive from a Rescue and Recovery backup or to
restore your hard disk drive to the factory default settings, click Restore your
system and follow the instructions on the screen.
For more information about the features of the Rescue and Recovery workspace,
click Help.
Notes:
1. After restoring a hard disk drive to the factory default settings, you might have
to reinstall device drivers for some devices. See Installing or reinstalling
device drivers on page 57.
2. Some computers come with Microsoft Office or Microsoft Works preinstalled. If
you need to recover or reinstall your Microsoft Office or Microsoft Works
applications, you must use the Microsoft Office CD or Microsoft Works CD. These
CDs are provided only with computers preinstalled with Microsoft Office or
Microsoft Works.

Creating and using rescue media

With rescue media, such as a disc or a USB hard disk drive, you can recover the
computer from failures that prevent you from gaining access to the Rescue and
Recovery workspace on your hard disk drive.
Notes:
1. The recovery operations you can perform using rescue media vary depending
on the operating system.
2. The rescue discs can be started in all types of CD or DVD drive.
3. You can also run the PC-Doctor for Rescue and Recovery diagnostic program,
after using a rescue medium to recover the computer from failures and gaining
access to the Rescue and Recovery workspace.

Creating rescue media

This section provides instructions on how to create rescue media on different
operating systems.
v To create a rescue medium on the Windows 7 operating system, do the
following:
1. From the Windows desktop, click Start All Programs Lenovo
ThinkVantage Tools Enhanced Backup and Restore. The Rescue and
Recovery program opens.
2. From the Rescue and Recovery main window, click the Launch advanced
Rescue and Recovery arrow.
Chapter 3. Recovery information

3. Click the Create Rescue Media icon. The Create Rescue and Recovery Media
window opens.
4. In the Rescue Media area, select the type of rescue media you want to
create. You can create a rescue medium using a disc, a USB hard disk drive,
or a secondary internal hard disk drive.
5. Click OK and follow the instructions on the screen.
v To create a rescue medium on the Windows Vista operating system or the
Windows XP operating system, do the following:
1. From the Windows desktop, click Start All Programs ThinkVantage
Create Recovery Media. The Create Rescue and Recovery Media window
opens.
2. In the Rescue Media area, select the type of rescue media you want to
create. You can create a rescue medium using a disc, a USB hard disk drive,
or a secondary internal hard disk drive.
3. Click OK and follow the instructions on the screen.

Using rescue media

This section provides instructions on how to use the rescue media you have
created.
Note: Make sure your rescue device (optical drive, USB device, or the secondary
internal hard disk drive) is set as the first boot device in the startup device
sequence before doing this procedure. See Viewing or changing the startup
device sequence on page 62.
To use the rescue medium you have created, do one of the following:
v If you have created the rescue medium using a disc, make sure that your
computer is turned on and insert the rescue disc into the optical drive. Then,
restart the computer. The rescue medium starts.
v If you have created the rescue medium using a USB hard disk drive, attach the
USB hard disk drive to one of the USB connectors on your computer. Then, turn
on the computer. The rescue medium starts.
v If you have created the rescue medium using a secondary internal hard disk
drive, set the secondary internal hard disk drive as the first boot device in the
startup device sequence. Then, the rescue medium starts.
When the rescue medium starts, the Rescue and Recovery workspace opens. The
help information for each feature is available from the Rescue and Recovery
workspace. Follow the instructions to complete the recovery process.

Creating and using a recovery repair diskette

If you are unable to access the Rescue and Recovery workspace or the Windows
environment, use a recovery repair diskette to repair the Rescue and Recovery
workspace or repair a file needed to enter the Windows environment. It is
important to create a recovery repair diskette as early as possible and store it in a
safe place as a precautionary measure.
Note: You need to have a diskette drive for creating and using a recovery repair
diskette.

User Guide

Creating a recovery repair diskette

This section provides instructions on how to create a recovery repair diskette.
To create a recovery repair diskette, do the following:
1. Turn on the computer, and make sure that your computer has Internet access.
2. Follow the instructions on the Web site at:
http://www.lenovo.com/think/support/site.wss/document.do?lndocid=MIGR-54483

3. After the recovery repair diskette is created, take out the diskette from the
diskette drive and label it Recovery Repair Diskette. Then, store it in a safe place
for future use.

Using a recovery repair diskette

This section provides instructions on how to use a recovery repair diskette.
To use the recovery repair diskette you created, do the following:
Note: Make sure your external diskette drive is set as the first boot device in the
startup device sequence before doing this procedure. See Viewing or
changing the startup device sequence on page 62.
1. Insert the recovery repair diskette into the diskette drive.
2. Turn on the computer and follow the instructions on the screen.
Notes:
1. If the repair operation finishes without any error, you will be able to access the
Rescue and Recovery workspace by repeatedly pressing the F11 key while you
restart your computer. When you hear beeps or see a logo screen, release the
F11 key. You will also be able to access the Windows environment after the
repair operation finishes.
2. If an error message appears during the repair operation and the repair
operation cannot be completed, you might have a problem with the partition
that contains the Rescue and Recovery workspace. Use a rescue medium to
access the Rescue and Recovery workspace. For information about creating and
using a rescue medium, see Creating and using rescue media on page 55.

Installing or reinstalling device drivers

Before installing or reinstalling device drivers, make sure that you have a
preinstalled operating system and the documentation and software media for the
device.
Device drivers for factory-installed devices are located on the computer hard disk
drive (usually drive C:) in the SWTOOLS\DRIVERS subdirectory. The latest device
drivers for factory-installed devices are also available at http://www.lenovo.com/
support. Other device drivers are on the software media that come with individual
devices.
To install or reinstall a device driver for a factory-installed device, do the
following:
1. Turn on the computer.
2. Use Windows Explorer or My Computer to display the directory structure of
your hard disk drive.
Chapter 3. Recovery information

3. Go to the C:\SWTOOLS directory.

4. Open the DRIVERS folder. Within the DRIVERS folder, there are several
subfolders named for various devices installed in your computer, such as
AUDIO or VIDEO.
5. Open the appropriate device subfolder.
6. Do one of the following:
v In the device subfolder, look for a SETUP.exe file. Double-click the file and
follow the instructions on the screen.
v In the device subfolder, look for a README.txt file or a file with the .txt
extension. This file might be named after the operating system, such as
WIN98.txt. The TXT file contains information about how to install the device
driver. Follow the instructions to complete the installation.
v If the device subfolder contains a file with the .inf extension and you want to
install the device driver using the INF file, refer to your Windows Help and
Support information system for detailed information about how to install the
device driver.

Setting a rescue device in the startup sequence

Before you start the Rescue and Recovery program from an internal hard disk
drive, a disc, a USB hard disk drive, or other external devices, you must first make
sure that your rescue device is set as the first boot device in the startup device
sequence in the Setup Utility program. Refer to Selecting a startup device on
page 61 for detailed information about temporarily or permanently changing the
startup sequence.
Note: If you use an external device, you must first turn off your computer before
connecting the external device.
For more information about the Setup Utility program, see Chapter 4, Using the
Setup Utility program, on page 59.

Solving recovery problems

If you are unable to access the Rescue and Recovery workspace or the Windows
environment, do one of the following:
v Use a rescue medium to start the Rescue and Recovery workspace. See Creating
and using rescue media on page 55.
v Use a recovery repair diskette to repair the Rescue and Recovery workspace or
repair a file needed to enter the Windows environment. See Creating and using
a recovery repair diskette on page 56.
v Use recovery media if all other methods of recovery have failed and you need to
restore the hard disk drive to the factory default settings. See Creating and
using recovery media on page 51.
Note: If you are unable to access the Rescue and Recovery workspace or the
Windows environment from a rescue medium, a recovery repair diskette, or
recovery media, you might not have the rescue device (external diskette
drive, CD drive, DVD drive, or USB hard disk drive) set as the first boot
device in the startup device sequence. For more information, see Setting a
rescue device in the startup sequence.
It is important to create a rescue medium, a recovery repair diskette, and recovery
media as early as possible and store them in a safe place.

User Guide

Chapter 4. Using the Setup Utility program

You can use the Setup Utility program to view and change the configuration
settings of your computer, regardless of which operating system you are using.
However, the operating system settings might override any similar settings in the
Setup Utility program.
This chapter provides information on the following topics to help you use the
Setup Utility program:
v Starting the Setup Utility program
v
v
v
v
v

Viewing and changing settings

Using passwords
Enabling or disabling a device on page 61
Selecting a startup device on page 61
Exiting from the Setup Utility program on page 62

Starting the Setup Utility program

To start the Setup Utility program, do the following:
1. Make sure your computer is turned off.
2. Repeatedly press and release the F1 key when turning on the computer. When
you hear multiple beeps or see a logo screen, release the F1 key.
Note: If a password has been set, the Setup Utility program menu will not be
displayed until you type the correct password. For more information, see
Using passwords.

Viewing and changing settings

The Setup Utility program menu lists various items about the system configuration
settings. To view or change the settings, start the Setup Utility program. See
Starting the Setup Utility program. Then, follow the instructions on the screen.
When working with the Setup Utility program, you must use the keyboard. The
keys used to perform various tasks are displayed at the bottom of each screen.

Using passwords
By using the Setup Utility program, you can set a password to prevent
unauthorized access to your computer and data. The following options are
available to help you set a power-on password or an administrator password:
v Set Power-On Password
v Set Administrator Password
You do not have to set a password to use your computer. However, using a
password improves computing security. If you decide to set a password, read the
following sections.

Password considerations
A password can be any combination of up to 16 (1 to 16) alphabetic and numeric
characters. For security reasons, it is recommended to use a strong password that
cannot be easily compromised. To set a strong password, use the following
guidelines:
v Have at least eight characters in length and contain at least one alphabetic
character and one numeric character
v Setup Utility program passwords are not case sensitive
v Not be your name or your user name
v Not be a common word or a common name
v Be significantly different from your previous passwords

Set Power-On Password

After you have set a power-on password using the Set Power-On Password
option, the user is prompted to type a valid password each time the computer is
turned on. The computer cannot be used until a valid password is typed in. For
more information on how to set a password, see Setting, changing, or deleting a
password.

Set Administrator Password

The Set Administrator Password option enables you to set an administrator
password, which deters unauthorized users from changing configuration settings.
If you are responsible for maintaining the settings of several computers, you might
want to set an administrator password. For more information on how to set a
password, see Setting, changing, or deleting a password.
After you have set an administrator password, a password prompt is displayed
each time you try to access the Setup Utility program. You cannot access the Setup
Utility program until a valid password is typed in.
If you have set both power-on password and administrator password, you can
type either password to use your computer. However, to change any configuration
settings, you must use your administrator password.

Setting, changing, or deleting a password

To set, change, or delete a password, do the following:
1. Start the Setup Utility program. See Starting the Setup Utility program on
page 59.
2. From the Setup Utility program main menu, select Security Set Power-On
Password or Set Administrator Password.
3. Follow the instructions on the screen to set, change, or delete a password.
Note: A password can be any combination of up to 16 (1 to 16) alphabetic and
numeric characters. For more information, see Password
considerations.

User Guide

Enabling or disabling a device

This section provides instructions on how to enable or disable user access to a
device.
SATA Controller

Serial Port1 Address

USB Setup

When this option is set to Disabled, all devices connected to the

SATA connectors (such as hard disk drives or the optical drive)
are disabled and will not be displayed in the system
configuration.
Use this option to control the Input/Output of the serial port.
Use this option to set up USB connectors.

To enable or disable a device, do the following:

1. Start the Setup Utility program. See Starting the Setup Utility program on
page 59.
2. From the Setup Utility program main menu, select Devices.
3. Depending on the device you want to enable or disable, do one of the
following:
v Select ATA Drives Setup SATA Controller to enable or disable the devices
connected to the SATA connectors.
v Select Serial Port Setup Serial Port1 Address to enable or disable the serial
port.
v Select USB Setup and follow the instructions on the screen to enable or
disable the USB connector(s) of your choice.
4. Select the desired settings and press Enter.
5. Press Esc to return to the Setup Utility program main menu. You might have to
press Esc several times.
6. Press F10 to save and exit the Setup Utility program.
Notes:
a. If you do not want to save the settings, select Exit Discard Changes and
Exit.
b. If you want to return to the default settings, press F9 or select Exit Load
Optimal Defaults.

Selecting a startup device

If your computer does not start up from a device such as a hard disk drive or the
disc in an optical drive as expected, do one of the following to select the startup
device of your choice.

Selecting a temporary startup device

This section provides instructions on how to select a temporary startup device. Use
the instructions in this section to start up from any startup device.
Note: Not all discs and hard disk drives are bootable.
To select a temporary startup device, do the following:
1. Turn off your computer.
2. Repeatedly press and release the F12 key when turning on the computer. When
the Startup Device Menu opens, release the F12 key.

Chapter 4. Using the Setup Utility program

3. Select the desired startup device on the Startup Device Menu and press Enter
to begin.
Note: Selecting a startup device on the Startup Device Menu does not
permanently change the startup device sequence.

Viewing or changing the startup device sequence

This section provides instructions on how to view or permanently change the
configured startup device sequence.
To view or permanently change the configured startup device sequence, do the
following:
1. Start the Setup Utility program. See Starting the Setup Utility program on
page 59.
2. Select Startup Primary Boot Sequence. Read the information displayed on
the right side of the screen.
3. Select the first boot device, second boot device, and so on.
4. Press Esc to return to the Startup menu. Then, select the devices for the
Automatic Boot Sequence and Error Boot Sequence.
5. Press Esc to return to the Setup Utility program main menu. You might have to
press Esc several times.
6. Press F10 to save and exit the Setup Utility program.
Notes:
a. If you do not want to save the settings, select Exit Discard Changes and
Exit.
b. If you want to return to the default settings, press F9 or select Exit Load
Optimal Defaults.

Exiting from the Setup Utility program

After you finish viewing or changing settings, press Esc to return to the Setup
Utility program main menu. You might have to press Esc several times. Then, you
can do one of the following:
v If you want to save the new settings, press F10 to save and exit the Setup Utility
program. Otherwise, your changes will not be saved.
v If you do not want to save the settings, select Exit Discard Changes and Exit.
v If you want to return to the default settings, press F9 or select Exit Load
Optimal Defaults.

User Guide

Chapter 5. Updating system programs

This chapter provides information about updating POST/BIOS and how to recover
from a POST/BIOS update failure.
This chapter provides information about the following topics:
v Using system programs
v Updating (flashing) BIOS from a disc
v Updating (flashing) BIOS from your operating system on page 64
v Recovering from a POST/BIOS update failure on page 64

Using system programs

System programs are the basic layer of software built into your computer. System
programs include the POST, the BIOS code, and the Setup Utility program. POST is
a set of tests and procedures that are performed each time you turn on your
computer. BIOS is a layer of software that translates instructions from other layers
of software into electrical signals that the computer hardware can execute. You can
use the Setup Utility program to view and change the configuration and setup of
your computer.
Your computer system board has a module called electrically erasable
programmable read-only memory (EEPROM, also referred to as flash memory).
You can easily update POST, BIOS, and the Setup Utility program by starting your
computer with a flash update disc or running a special update program from your
operating system.
Lenovo might make changes and enhancements to the POST and BIOS. When
updates are released, they are available as downloadable files on the Lenovo Web
site at http://www.lenovo.com. Instructions for using the POST/BIOS updates are
available in a TXT file that is included with the update files. For most models, you
can download either an update program to create a system-program-update (flash)
disc or an update program that can be run from the operating system.
Note: You can download a self-starting bootable CD/DVD image, known as an
ISO image, of the diagnostics program to support computers without a
diskette drive. Go to:
http://www.lenovo.com

Updating (flashing) BIOS from a disc

This section provides instructions on how to update (flash) BIOS from a disc.
System program updates are available at:
http://www.lenovo.com/support
To update (flash) BIOS from a disc, do the following:
1. Turn off your computer.
2. Repeatedly press and release the F12 key when turning on the computer. When
the Startup Device Menu opens, release the F12 key.
3. On the Startup Device Menu, select the optical drive of your choice as the first
boot device.
Copyright Lenovo 2010

4. Insert the disc into the optical drive and press Enter. The update begins.
5. When prompted to change the serial number, press N. If you want to change
the serial number, press Y when prompted. Type in the serial number and press
Enter.
6. When prompted to change the machine type/model, press N. If you want to
change the machine type/model, press Y when prompted. Type in the machine
type/model and press Enter.
7. Follow the instructions on the screen to complete the update. After the update
is completed, remove the disc from the optical drive.

Updating (flashing) BIOS from your operating system

Note: Because Lenovo makes constant improvements to the Web site, the Web
page contents are subject to change without notice, including the contents
referenced in the following procedure.
To update (flash) BIOS from your operating system, do the following:
1. Go to http://www.lenovo.com/support.
2. Do the following to locate the downloadable files for your machine type:
a. In the Enter a product number field, type your machine type and click Go.
b. Click Downloads and drivers.
c. Select BIOS in the Refine results field to easily locate all the BIOS related
links.
d. Click the BIOS update link.
3. Click the TXT file that contains the instructions for updating (flashing) BIOS
from your operating system.
4. Print these instructions. This is very important because these instructions are
not on the screen after the download begins.
5. Follow the printed instructions to download, extract, and install the update.

Recovering from a POST/BIOS update failure

If the power to your computer is interrupted while POST/BIOS is being updated
(flash update), your computer might not restart correctly. If this happens, perform
the following procedure that is commonly called Boot-block Recovery.
1. Remove all media from the drives and turn off all attached devices and the
computer. Then, disconnect all power cords from electrical outlets and
disconnect all cables that are connected to the computer.
2. Remove the computer cover. See Removing the computer cover on page 16.
3. Locate the Clear CMOS /Recovery jumper on the system board. See Locating
parts on the system board on page 12.
4. Remove all parts and disconnect all cables that might prevent your access to
the Clear CMOS /Recovery jumper.
5. Move the jumper from the standard position (pin 1 and pin 2) to the
maintenance position (pin 2 and pin 3).
6. Reinstall all parts and reconnect all cables that have been removed.
7. Reinstall the computer cover and reconnect the power cords for the computer
and monitor. See Completing the parts replacement on page 46.
8. Repeatedly press and release the F12 key when turning on the computer.
When the Startup Device Menu opens, release the F12 key.

User Guide

9. On the Startup Device Menu, select the optical drive of your choice as the
first boot device.
10. Insert the POST/BIOS update (flash update) disc into the optical drive and
press Enter. The recovery begins. The recovery session will take two to three
minutes. During this time, you will hear a series of beeps.
11. After the recovery session is completed, there will be no video, the series of
beeps will end, and the system will automatically turn off.
12. Repeat step 1 through step 4.
13. Move the jumper back to the standard position (pin 1 and pin 2).
14. Reinstall all parts and reconnect all cables that have been removed.
15. Reinstall the computer cover and reconnect power cords and other cables. See
Completing the parts replacement on page 46.
16. Turn on the computer and remove the disc from the optical drive.

Chapter 5. Updating system programs

User Guide

Chapter 6. Troubleshooting and diagnostics

This chapter provides information about some basic troubleshooting and diagnostic
programs. If your computer problem is not described here, see Chapter 7, Getting
information, help, and service, on page 73 for additional troubleshooting
resources.

Basic troubleshooting
The following table provides some basic information to help you troubleshoot your
computer problems.
Note: If you cannot solve the problem after doing the basic troubleshooting, have
the computer serviced. Refer to the ThinkCentre Safety and Warranty Guide
that came with your computer for the safety and warranty information and
the list of service and support phone numbers.
Symptom
The computer does not start
when you press the power
switch.

Action
Verify that:
v The power cord is correctly connected to the rear of the computer and to a
working electrical outlet.
v If there is a secondary power switch on the back of your computer, make sure
that it is switched on.
v The power indicator on the front of the computer is on.
v The computer voltage matches the voltage available at the electrical outlet for
your country or region.

The monitor screen is blank.

Verify that:
v The monitor signal cable is correctly connected to the monitor and to the
appropriate monitor connector on the computer.
v The monitor power cord is correctly connected to the monitor and to a
working electrical outlet.
v The monitor is turned on and the brightness and contrast controls are set
correctly.
v The computer voltage matches the voltage available at the electrical outlet for
your country or region.
v If your computer has two monitor connectors, be sure to use the connector on
the graphics card.

The keyboard does not work.

Verify that:
v The computer is turned on.
v The monitor is turned on and the brightness and contrast controls are set
correctly.
v The keyboard is correctly connected to an appropriate keyboard connector (the
PS/2 keyboard connector or one of the USB connectors) on the computer.
v No keys are stuck.

The mouse does not work.

Verify that:
v The computer is turned on.
v The mouse is correctly connected to an appropriate mouse connector (the PS/2
mouse connector or one of the USB connectors) on the computer.
v The mouse is clean. Refer to Cleaning the mouse on page 70.

Symptom

Action

The operating system does not

start.

Verify that you list the device where the operating system resides in the startup
device sequence. Usually, the operating system is on the hard disk drive. For
more information, see Selecting a startup device on page 61.

The computer beeps multiple

times before the operating
system starts.

Verify that no keys are stuck.

Diagnostic programs
Diagnostic programs are used to test hardware components of your computer and
report operating-system-controlled settings that can cause hardware failures. There
are two programs preinstalled on your computer to help you diagnose computer
problems:
v Lenovo ThinkVantage Toolbox or Lenovo System Toolbox, depending on your
operating system (used when you are running the Windows operating system)
v PC-Doctor for Rescue and Recovery (used when you cannot start the Windows
operating system)
Notes:
1. You can also download the PC-Doctor for DOS diagnostic program from
http://www.lenovo.com/support. See PC-Doctor for DOS on page 69 for
detailed information.
2. If you are unable to isolate and repair the problem yourself after running the
programs, save and print the log files created by the programs. You will need
the log files when you speak to a Lenovo technical support representative.

Lenovo ThinkVantage Toolbox

Note: The Lenovo ThinkVantage Toolbox program is only available on computers
preinstalled with the Windows 7 operating system from Lenovo.
The Lenovo ThinkVantage Toolbox program helps you maintain your computer,
improve computing security, diagnose computer problems, get familiar with the
innovative technologies provided by Lenovo, and get more information about your
computer. You can use the Diagnostics feature of the Lenovo ThinkVantage Toolbox
program to test devices, diagnose computer problems, create bootable diagnostic
media, update system drivers, and view system information.
To run the Lenovo ThinkVantage Toolbox program, click Start All Programs
Lenovo ThinkVantage Tools System Health and Diagnostics. Follow the
instructions on the screen.
For additional information about running the Lenovo ThinkVantage Toolbox
program, refer to the Lenovo ThinkVantage Toolbox help system.

Lenovo System Toolbox

Note: The Lenovo System Toolbox program is only available on computers
preinstalled with the Windows Vista operating system or the Windows XP
operating system from Lenovo.

User Guide

The Lenovo System Toolbox diagnostic program works through the Windows
operating system to enable you to view symptoms and solutions for computer
problems, access the Lenovo troubleshooting center, update system drivers, and
view system information.
To run the Lenovo System Toolbox program, click Start All Programs Lenovo
Services Lenovo System Toolbox. Follow the instructions on the screen.
For additional information about running the Lenovo System Toolbox program,
refer to the Lenovo System Toolbox help system.

PC-Doctor for Rescue and Recovery

The PC-Doctor for Rescue and Recovery diagnostic program is part of the Rescue
and Recovery workspace on your Lenovo computer. Use the PC-Doctor for Rescue
and Recovery program if you are unable to start the Windows operating system.
To run the PC-Doctor for Rescue and Recovery program from the Rescue and
Recovery workspace, do the following:
1. Turn off the computer.
2. Repeatedly press and release the F11 key when turning on the computer. When
you hear beeps or see a logo screen, release the F11 key. The Rescue and
Recovery workspace opens after a short delay.
3. From the Rescue and Recovery workspace, select Launch advanced Rescue and
Recovery Diagnose hardware. The PC-Doctor for Rescue and Recovery
program opens.
4. Select the diagnostic test of your choice. Then, follow the instructions on the
screen.
For additional information about running the PC-Doctor for Rescue and Recovery
program, refer to the PC-Doctor for Rescue and Recovery help system.
Note: If you encounter failures that prevent you from gaining access to the Rescue
and Recovery workspace, you can run the PC-Doctor for Rescue and
Recovery program after using a rescue medium to recover the computer
from failures and gaining access to the Rescue and Recovery workspace. See
Creating and using rescue media on page 55.

PC-Doctor for DOS

You can also download the latest version of the PC-Doctor for DOS diagnostic
program from http://www.lenovo.com/support. The PC-Doctor for DOS
diagnostic program runs independently of the Windows operating system. Use the
PC-Doctor for DOS diagnostic program if you are unable to start the Windows
operating system. You can run the PC-Doctor for DOS diagnostic program from a
diagnostic disc that you created.

Creating a diagnostic disc

This section provides instructions on how to create a diagnostic disc.
To create a diagnostic disc, do the following:
1. Download a self-starting bootable CD/DVD image (known as an ISO image) of
the diagnostic program from:
http://www.lenovo.com/support
2. Use any CD/DVD burning software to create a diagnostic disc with the ISO
image.
Chapter 6. Troubleshooting and diagnostics

Running the diagnostic program from the diagnostic disc

This section provides instructions on how to run the diagnostic program from the
diagnostic disc that you created.
To run the diagnostic program from the diagnostic disc that you created, do the
following:
1. Repeatedly press and release the F12 key when turning on the computer. When
the Startup Device Menu opens, release the F12 key.
2. Insert the diagnostic disc into the optical drive.
3. Select the optical drive with the diagnostic disc as the startup device and press
Enter. The diagnostic program opens.
4. Follow the instructions on the screen to select the diagnostic test of your choice.
For additional help, press the F1 key.
5. Remove the diagnostic disc from the optical drive when you complete the
diagnostic process.

Cleaning the mouse

This section provides instructions on how to clean an optical or non-optical mouse.

Optical mouse
An optical mouse uses a light-emitting diode (LED) and an optical sensor to
navigate the pointer. If the pointer on the screen does not move smoothly with the
optical mouse, you might need to clean the mouse.
To clean the optical mouse, do the following:
1. Turn off your computer.
2. Disconnect the mouse cable from the computer.
3. Turn the mouse upside down to look at the lens.
a. If there is a smudge on the lens, gently clean the area with a plain
cotton-tipped swab.
b. If there is debris in the lens, gently blow the debris away from the area.
4. Check the surface on which you are using the mouse. If you have a very
intricate picture or pattern beneath the mouse, it may be difficult for the digital
signal processor (DSP) to determine changes in the mouse position.
5. Reconnect the mouse cable to the computer.
6. Turn your computer back on.

User Guide

Non-optical mouse
The following illustration shows the components of a non-optical mouse.
Note: The illustration might be slightly different from your mouse.

1
2
3
4

Retainer ring
Ball
Plastic rollers
Ball cage

The non-optical mouse uses a ball to navigate the pointer. If the pointer on the
screen does not move smoothly with the mouse, you might need to clean the
mouse.
To clean the non-optical mouse, do the following:
1. Turn off your computer.
2. Disconnect the mouse cable from the computer.
3. Turn the mouse upside down. Twist the retainer ring 1 to the unlocked
position to reveal the ball.
4. Place your hand over the retainer ring and ball 2, and then turn the mouse
bottom-side down, so that the retainer ring and ball fall out into your hand.
5. Wash the ball in warm, soapy water. Then, dry it with a clean cloth.
6. Carefully blow air into the ball cage 4 to dislodge dust and lint.
7. Look for a buildup of dirt on the plastic rollers 3 inside the ball cage. This
buildup usually appears as a stripe running across the middle of the rollers.
8. If the rollers are dirty, clean them by using a cotton swab soaked in isopropyl
(rubbing) alcohol. Turn the rollers with your finger and continue swabbing
them until all the dirt is removed. Be sure the rollers are still centered in their
channels after you clean them.
9. Remove any fibers from the swab that might be remaining on the rollers.
Chapter 6. Troubleshooting and diagnostics

10. Reinstall the ball and the retainer ring. Twist the retainer ring to the locked
position.
11. Reconnect the mouse cable to the computer.
12. Turn your computer back on.

User Guide

Chapter 7. Getting information, help, and service

This chapter provides information about help, service, and technical assistance for
products manufactured by Lenovo.

Information resources
You can use the information in this section to access useful resources relating to
your computing needs.

Online Books folder

The Online Books folder preinstalled on your computer contains the ThinkCentre
User Guide, which provides information about your computer to help you set up,
use, and maintain your computer. It requires no Internet access to view the
publications.
To view the publications, click Start All Programs Online Books Online
Books, then double-click the appropriate publication for your computer. The
publications are also available on the Lenovo Support Web site at:
http://www.lenovo.com/support
Notes:
1. The publications are in PDF version. To view the publications, you need to
have the Adobe Reader program preinstalled on your computer. If the Adobe
Reader program has not been installed on your computer, a message will
appear when you attempt to view the PDF file and you will be guided through
the Adobe Reader installation.
2. The publications are available in other languages on the Lenovo Support Web
site at:
http://www.lenovo.com/support
3. If you want to install a different language version of the Adobe Reader
program rather than the version preinstalled on your computer, download the
language version of your choice from the Adobe Web site at:
http://www.adobe.com

Lenovo ThinkVantage Tools

Note: The Lenovo ThinkVantage Tools program is only available on computers
with the Windows 7 operating system from Lenovo.
The Lenovo ThinkVantage Tools program helps you work more easily and securely
by providing easy access to various tools, such as:
v Lenovo ThinkVantage Toolbox
v Password Manager
v
v
v
v

Power Manager
Product Recovery
Rescue and Recovery
ThinkVantage System Update

To access the Lenovo ThinkVantage Tools program, click Start All Programs
Lenovo ThinkVantage Tools.

ThinkVantage Productivity Center

Note: The ThinkVantage Productivity Center program is only available on
computers preinstalled with the Windows Vista operating system or the
Windows XP operating system from Lenovo.
The ThinkVantage Productivity Center program contains information sources and
tools designed to make computing easy and secure. It provides easy access to
various technologies, such as:
v Client Security Solution or Password Manager
v Power Manager
v Product Recovery
v Rescue and Recovery
To access the ThinkVantage Productivity Center program, click Start All
Programs ThinkVantage Productivity Center.

Lenovo Welcome
Note: The Lenovo Welcome program is only available on computers preinstalled
with the Windows 7 operating system or the Windows Vista operating
system from Lenovo.
The Lenovo Welcome program introduces some innovative built-in features of
Lenovo to you and guides you through some important setup tasks to help you
make the most of your computer.

Access Help
The Access Help information system provides information about getting started,
doing basic tasks, customizing settings for your personal preference, protecting
data, expanding and upgrading, and troubleshooting.
v To open the Access Help information system on the Windows 7 operating
system, click Start Help and Support Lenovo Access Help.
v To open the Access Help information system on the Windows Vista operating
system or the Windows XP operating system, click Start All Programs
ThinkVantage Access Help.
After you have opened the Access Help information system, use the left panel to
make a selection from the Contents tab or the Index tab, or use the Search tab to
find a particular word or phrase.

Safety and warranty

The ThinkCentre Safety and Warranty Guide that came with your computer contains
information about safety, warranty, service and support phone numbers, CRUs,
and other notices and information resources.
Before using the information in this manual and the product it supports, be sure to
read and understand the ThinkCentre Safety and Warranty Guide and Notices, on
page 79.

User Guide

Lenovo Web site (http://www.lenovo.com)

The Lenovo Web site provides up-to-date information and services to help you
buy, upgrade, and maintain your computer. You can also do the following:
v Shop for desktop and notebook computers, monitors, projectors, upgrades and
accessories for your computer, and special offers.
v Purchase additional services, such as support for hardware, operating systems,
software programs, network setup and configuration, and custom installations.
v Purchase upgrades and extended hardware repair services.
v Download the latest device drivers and software updates for your computer
model.
v Access the online manuals for your products.
v Access the Lenovo Limited Warranty.
v Access troubleshooting and support information for your computer model and
other supported products.
v Find the service and support phone numbers for your country or region.
v Find a Service Provider located near you.

Help and service

This section provides information about obtaining help and service.

Using the documentation and diagnostic programs

If you experience problems with your computer, see Chapter 6, Troubleshooting
and diagnostics, on page 67. For information about additional resources to help
you troubleshoot your computer problems, see Information resources on page 73.
If you suspect a software problem, see the documentation that came with the
operating system or software program, including readme files and online help.
Most computers come with a set of diagnostic programs that you can use to help
you identify hardware problems. For instructions on how to use the diagnostic
programs on your computer, see Diagnostic programs on page 68.
You can get the latest technical information and download device drivers and
updates from the Lenovo Support Web site at:
http://www.lenovo.com/support

Calling for service

During the warranty period, you can get help and information from the Customer
Support Center by telephone.
The following services are available during the warranty period:
v Problem determination - Trained service personnel are available to assist you
with determining a hardware problem and deciding what action is necessary to
solve the problem.
v Hardware repair - If the problem is caused by hardware under warranty, trained
service personnel are available to provide the applicable level of service.
v Engineering Change management - There might be changes that are required
after a product has been sold. Lenovo or your reseller will make selected
Engineering Changes (ECs) that apply to your hardware available.

Chapter 7. Getting information, help, and service

The following items are not covered by the warranty:

v Replacement or use of parts not manufactured for or by Lenovo or
non-warranted Lenovo parts
v Identification of software problem sources
v Configuration of BIOS as part of an installation or upgrade
v Changes, modifications, or upgrades to device drivers
v Installation and maintenance of network operating systems (NOS)
v Installation and maintenance of application programs
Refer to the safety and warranty information that is provided with your computer
for a complete explanation of warranty terms. You must retain your proof of
purchase to obtain warranty service.
For a list of the Lenovo Support phone numbers for your country or region, go to
http://www.lenovo.com/support and click Support phone list or refer to the
ThinkCentre Safety and Warranty Guide that is provided with your computer.
Note: The service and support phone numbers are subject to change without
notice. If the number for your country or region is not provided, contact
your Lenovo reseller or Lenovo marketing representative.
If possible, be at your computer when you call and have the following information
available:
v Machine type and model
v Serial numbers of your hardware products
v Description of the problem
v Exact wording of any error messages
v Hardware and software configuration information

Using other services

If you travel with your computer or relocate it to a country where your desktop or
notebook computer machine type is sold, your computer might be eligible for
International Warranty Service, which automatically entitles you to obtain warranty
service throughout the warranty period. Service will be performed by authorized
Service Providers.
Service methods and procedures vary by country, and some services might not be
available in all countries. International Warranty Service is delivered through the
method of service (such as depot, carry-in, or on-site service) that is provided in
the servicing country. Service centers in certain countries might not be able to
service all models of a particular machine type. In some countries, fees and
restrictions might apply at the time of service.
To determine whether your computer is eligible for International Warranty Service
and to view a list of the countries where service is available, go to
http://www.lenovo.com/support, click Warranty, and follow the instructions on
the screen.
For technical assistance with the installation of or questions related to Service
Packs for your preinstalled Microsoft Windows product, refer to the Microsoft
Product Support Services Web site at http://support.microsoft.com/directory or
you can contact the Customer Support Center. Some fees might apply.

User Guide

Purchasing additional services

During and after the warranty period, you can purchase additional services, such
as support for hardware, operating systems, and application programs; network
setup and configuration; upgraded or extended hardware repair services; and
custom installations. Service availability and service name might vary by country
or region. For more information about these services, go to the Lenovo Web site at:
http://www.lenovo.com

Chapter 7. Getting information, help, and service

User Guide

Appendix. Notices
Lenovo may not offer the products, services, or features discussed in this
document in all countries. Consult your local Lenovo representative for
information on the products and services currently available in your area. Any
reference to a Lenovo product, program, or service is not intended to state or
imply that only that Lenovo product, program, or service may be used. Any
functionally equivalent product, program, or service that does not infringe any
Lenovo intellectual property right may be used instead. However, it is the users
responsibility to evaluate and verify the operation of any other product, program,
or service.
Lenovo may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you
any license to these patents. You can send license inquiries, in writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some
jurisdictions do not allow disclaimer of express or implied warranties in certain
transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. Lenovo may make improvements
and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.
The products described in this document are not intended for use in implantation
or other life support applications where malfunction may result in injury or death
to persons. The information contained in this document does not affect or change
Lenovo product specifications or warranties. Nothing in this document shall
operate as an express or implied license or indemnity under the intellectual
property rights of Lenovo or third parties. All information contained in this
document was obtained in specific environments and is presented as an
illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those Web
sites. The materials at those Web sites are not part of the materials for this Lenovo
product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled
environment. Therefore, the result obtained in other operating environments may
Copyright Lenovo 2010

vary significantly. Some measurements may have been made on development-level

systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been
estimated through extrapolation. Actual results may vary. Users of this document
should verify the applicable data for their specific environment.

Television output notice

The following notice applies to models that have the factory-installed
television-output feature.
This product incorporates copyright protection technology that is protected by
method claims of certain U.S. patents and other intellectual property rights owned
by Macrovision Corporation and other rights owners. Use of this copyright
protection technology must be authorized by Macrovision Corporation, and is
intended for home and other limited viewing uses only unless otherwise
authorized by Macrovision Corporation. Reverse engineering or disassembly is
prohibited.

European conformance CE mark

Trademarks
Lenovo, the Lenovo logo, PS/2, Rescue and Recovery, ThinkCentre, and
ThinkVantage are trademarks of Lenovo in the United States, other countries, or
both.
Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of
companies.
AMD, AMD Athlon, AMD Phenom, AMD Sempron, and combinations thereof are
trademarks of Advanced Micro Devices, Inc.
Linux is a trademark of Linus Torvalds in the United States, other countries, or
both.
Other company, product, or service names may be trademarks or service marks of
others.

User Guide

Index
A

Access Help 74
antivirus software 7
audio line-in connector 10
audio line-out connector 10
audio subsystem 2

environment, operating 4
Ethernet 2
Ethernet connector 10
exiting, Setup Utility program 62
expansion 2
external options, installing 15

backup and recovery operations 53

basic troubleshooting 67
BIOS, updating (flashing) 63, 64
Boot-block Recovery 64

failure, recovering from POST/BIOS

features 1
flashing BIOS 63
front bezel
removing, reinstalling 17
front connectors 8
front fan assembly
replacing 40

C
cable lock, security 48
card reader
replacing 38
changing
startup device sequence 62
cleaning the mouse 70
CMOS, clearing 49
components, internal 11
computer cover
removing 16
computer cover, reinstalling 46
connector description 10
connectors
front 8
rear 9
considerations, password 60
creating
and using a recovery repair diskette
and using rescue media 55
creating and using
recovery media 51
CRU
completing the installation 46
completing the replacement 46
Customer Support Center 75

G
getting
help 73
information
service 73

H
heat sink and fan assembly
replacing 25
help
Access Help 74
and service 75
getting 73

D
device drivers 47
installing 57
reinstalling 57
devices, handling static-sensitive 15
diagnostic programs, using 75
diagnostics, troubleshooting 67
diskette, creating and using a recovery repair
documentation, using 75
drivers, device 47
drives
internal 12
DVI monitor connector 10

important safety information v

information
getting 73
important safety v
resources 73
safety 74
warranty 74
Input/Output (I/O) features 2
installing
device drivers 57
installing options
security features 47
installing, replacing
memory module 21
PCI card 19
internal
drives 12
internal drives 1

K
keyboard
replacing

primary hard disk drive

replacing 32
programs, updating system 63
protection, password 49
PS/2 keyboard connector 10
PS/2 mouse connector 10
purchasing additional services 77

L
Lenovo System Toolbox 68
Lenovo ThinkVantage Toolbox 68
Lenovo ThinkVantage Tools 73
Lenovo Web site 75
Lenovo Welcome 5
locating components 11

M
media, creating and using recovery media
media, creating and using rescue 55
memory module 21
installing, replacing 21
microphone connector 10
microprocessor
replacing 27
mouse
cleaning 70
non-optical 71
optical mouse 70
replacing 45

N
non-optical mouse 71
notice, television output
notices 79

O
Online Books folder 73
operations, backup and recovery
optical drive
replacing 30
optical mouse 70

P
padlock 49
parts replacement, completing 46
password
considerations 60
erasing 49
lost or forgotten 49
setting, changing, deleting 60
password protection 49
PC-Doctor for Rescue and Recovery
PCI card 19
installing, replacing 19
slots 19
PCI card latch 19
physical specifications 4
power supply
features 3
power supply assembly
replacing 23
power-on self-test (POST) 63

User Guide

rear connectors 9
rear fan assembly
replacing 43
recovering
from a POST/BIOS update failure 64
software 51
recovery
Boot-block Recovery 64
operations, backup and 53
problems, solving 58
recovery repair diskette, creating and using
recovery media, creating and using 51
reinstalling
device drivers 57
removing
computer cover 16
removing, reinstalling
front bezel 17
replacing
card reader 38
front fan assembly 40
heat sink and fan assembly 25
keyboard 44
microprocessor 27
mouse 45
optical drive 30
power supply assembly 23
primary hard disk drive 32
rear fan assembly 43
secondary hard disk drive 35
Rescue and Recovery 51
workspace, Rescue and Recovery 54
Rescue and Recovery workspace 54
rescue device, startup sequence 58
rescue media, creating and using 55
resources, information 73

safety v
safety information 74
secondary hard disk drive
replacing 35
security
cable lock 48
enabling or disabling 61
features 3, 47
padlock 49
selecting
startup device 61
temporary startup device 61
serial port 10
service
and help 75
Customer Support Center 75
getting 73

workspace, backup and recovery

services
other 76
purchasing additional 77
Set Administrator Password 60
Set Power-On Password 60
setting
rescue device 58
settings
changing 59
viewing 59
Setup Utility program 59
Setup Utility program, exiting 62
Setup Utility program, starting 59
software
recovering 51
software overview 5
solving recovery problems 58
starting the Setup Utility program 59
startup device 61
sequence, changing 62
temporary, selecting 61
static-sensitive devices, handling 15
system
management 2
programs 63
system board
connectors 12
locating parts 12
location 12

T
television output notice 80
temporary startup device 61
ThinkVantage Productivity Center
trademarks 80
troubleshooting, basic 67
troubleshooting, diagnostics 67

U
updating
(flashing) BIOS 63
system programs 63
updating (flashing) BIOS 64
USB connector 10
using
diagnostic programs 75
documentation 75
other services 76
passwords 59
recovery repair diskette, creating and using
rescue media, creating and 55
Setup Utility program 59

V
VGA monitor connector 10
video subsystem 1
viewing and changing settings

W
warranty information 74
Web site, Lenovo 75
Index

User Guide

Part Number: 71Y9118

Printed in USA

(1P) P/N: 71Y9118

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