Smes' Survey of Gujranwala District: State Bank of Pakistan
Smes' Survey of Gujranwala District: State Bank of Pakistan
Exploring the SMEs’ Business Dynamics
State Bank of Pakistan
Banking Services Corporation (Bank)
Development Finance Support Department
Head Office Karachi &
SBP‐BSC Gujranwala
The Team
The following students of Punjab College of Information Technology, Gujranwala (PCIT) and
Research Officers of R&D Cell of Gujranwala Chambers of Commerce & Industry (GCC&I)
conducted the field survey
Special thanks are to the members of Gujranwala Chambers of Commerce & Industry (GCC&I)
for their cooperation and facilitation in the conduct of survey.
Table of Contents
Introduction ………………………………………………………………..… 1
Executive Summary …………… ……………………………………………. 2
Survey Methodology ………………………………………………………… 9
General Characteristics of SMEs ………………………………………… ….10
Manufacturing SMEs …………………………………………………………13
Trading Concerns ...…………………………………………………………19
Accounting and Record Keeping Practices. …………………………..……...21
Business Development Services ………………………….…………………. 24
Access to Finance …………………………………………….………………26
Key Issues ….. ……………..………………………………………………. 31
Conclusion……………..…………………………………………………….. 34
Annexures ………………………………………………………………….. 36
SMEs Survey of District Gujranwala 2008
Introduction
The limited information and understanding of banks about the SMEs‟ business dynamics has
been one of the key reasons for their limited penetration in the SMEs sector particularly the
smaller firms that constitutes bulk of the SMEs operating in the country. The banks
traditionally focused on serving the financing needs of corporate sector and larger firms with
absolutely no focus on the medium and smaller sized firms due to perceived high risks,
information asymmetries, high transaction cost due to small tickets and large volumes and no
or limited understanding of the sector. The sector thus, despite contributing significantly in
the country‟s economic development and employment creation, could not fetch due attention
of the banks‟ senior management and as such the banks‟ capacity to effectively serve the
sector remained limited. State Bank of Pakistan and SBP-BSC since the recent past have
taken a number of initiatives to strengthen the banks‟ capacity including training and capacity
building programs for banks‟ SME finance staff and research studies and surveys to broaden
and deepen the banks‟ understanding of the sector.
The SME Surveys of Gujranwala District was initiated as pilot projects to explore the sector
in detail and thus enable SBP and banks to devise market responsive initiatives and products
to bring larger number of SMEs in the fold of banking system. The survey was conducted by
SBP-BSC Gujranwala office through interns of a local Business School under the guidance
and supervision of Development Finance Support Department (DFSD) HOK. The
Gujranwala Chamber of Commerce and Industry also fully supported the conduct of the
survey and lend its 2 young officers of its Research and Development Cell to SBP-BSC
Gujranwala to work as members of the survey teams. The Chamber also provided a list of
trading units operating in the District that helped us a lot in sample selection for the trading
units. The Chamber‟s support also proved extremely useful in minimizing the SMEs‟
apprehensions about the usage and confidentiality of the information being collected as
otherwise it would have been difficult to get the questionnaires filled and collect the SMEs‟
response on the survey questions.
The survey questionnaire comprised 135 questions grouped in 6 parts viz. i) general
information about the SMEs and their proprietors/partners, ii) Manufacturing SMEs,
iii)Trading SMEs, iv)Accounting & Record keeping, v)Access to Business Development
Services, vi)Access to Finance and vii) Key Issues and Challenges.
Responses of 300 SMEs, with a break-up of 210 manufacturing units and 90 trading units,
selected randomly using stratified sampling technique, were collected and compiled. The
survey provides detailed information and insights about the key features, assets base, cash
flow cycles, growth trends and potential thereof, the levels of access to financial services
along with the reasons for the limited access and finally the key issues and challenges faced
by the sector and reasons thereof. While most of the SMEs have more or less similar set-up
and business and economic conditions, the results of the survey however cannot be
generalized for all the SMEs operating across the country. We have plans to cover some more
regions in the near future which would enable us to assess the possibility of generalization of
the survey findings for all SMEs operating across the country.
Page 1 of 41
Executive Summary
Objectives
The survey was aimed at exploring the SME sector of Gujranwala district to facilitate SMEs
stakeholders, particularly the banks in enhancing their understanding of the sector. This will
enable them to expand their outreach in the sector particularly to the smaller firms that have
been remained largely out of the banking services‟ net. It would also help SBP to better
design and focus its policy, regulatory and promotional initiatives to increase the flow of
funds to the SMEs generally and low end SMEs particularly. The survey was conducted as a
pilot project and similar surveys will be conducted for SMEs operating in other regions for
having a better understanding of their business dynamics, risk profiles, growth potentials and
cash flow cycles etc.
Survey Methodology
The survey covered 300 manufacturing & trading SMEs operating across the district. As the
district is a hub of manufacturing SMEs, 70% of the SMEs covered in the survey were
manufacturing concerns and 30% were trading concerns. The manufacturing SMEs were
selected from the directory of industrial establishments Punjab 2006 that gives district-wise
data of industrial establishments in Punjab. Using the directory 30 major industrial clusters
were identified and 4 – 11 units from each cluster were selected randomly. A total of 90
trading units were also selected randomly from the list provided by Gujranwala Chamber of
Commerce and Industry (GCCI).
Two Teams of two surveyors each were constituted comprising an MBA student of a local
Business School and an officer of GCCI R&D Cell. The teams were provided training for
about 10 days on the objectives of the survey and the survey methodology.
Survey Findings
Manufacturing SMEs
Page 3 of 41
Sale Destinations
The goods produced in Gujranwala are in good demand both across the country and in
international markets. About 15% units sale their products within the district, 22% across the
Punjab province and 43% have sales across the country. Further 15% units are serving both
export and local markets and 3% are exporting all their production. Most of the firms thus
have country wide market which is encouraging given the predominantly smaller nature of
firms and is indicative of their capacity to have linkage and connectivity with the markets
across the country.
Cost Structures
The raw material cost constitutes the bulk (62%) of the manufacturing SMEs‟ cost structure
followed by energy charges that make-up 17% of the total cost. The labor cost that used to be
the second major cost after raw material is now the third major cost constituting 14% of the
total cost due to significant rise in energy charges since the recent past. The Industry average
for admin/operating expense is 6.6% whereas the financial charges on average constitutes 4%
of the total cost with minimum and maximum of 2% and 10% respectively.
Sales Growth
About 58% of the manufacturing units opined that they registered no or negative growth in
sales during last three years with 34% registering negative growth. The remaining 48%
however registered positive growth ranging from 25% to over 100%. Of the 30 clusters
covered in the survey, 15 registered positive growth, 9 booked negative growth and 6 clusters
registered no growth. The Marble, Utensils, Sanitary Fittings, Furnace Steel, and Ceramics
registered positive growth whereas Hosiery, Power looms, and Foundry reported negative
growth. These growth estimates are however based on the SMEs‟ response and not on the
review of the SMEs‟ financial statements and thus might have some perception or deliberate
biases. There is a tendency amongst the business community to understate their profits and
sales etc due to deeply ingrained fears of taxation departments.
SMEs Survey of District Gujranwala 2008
Trading SMEs
Legal Type and Firm Size
82% of the trading units were proprietorship firms and remaining 18% partnership concerns;
none of the trading units was a company. Further most of the trading units were very small
with 93% having up to 10 employees. The assets base of most of the firms was also very thin
as only 20% had total assets (excluding land and building) in excess of Rs. 1 million. In terms
of sales, 69% had monthly sales of up to Rs. 0.5 million, 17% Rs. 0.5 – Rs.1 million and 12%
more than Rs.1 million.
Page 5 of 41
Payment Receipt composition
About 38% trading SMEs make/receive payments only in cash and 4% only through cheques.
13% use cheques for up to 10% of the payments/receipt, 29% for 21-50% of the
payments/receipts and 16% make/receive 60-90% of their payments through cheques.
Accounting Training
None of the SMEs that are keeping informal accounting books received any accounting
training from SMEDA or other training institutes. 9% of the SMEs maintaining formal books
of accounts however received accounting and book keeping training from SMEDA. Further
68% of the SMEs would not like to attend training program on accounting and maintenance
of books of accounts even if provided free of cost; only 32% expressed their willingness to
attend such program.
Computer Usage
46% of the total firms covered in the survey (50% of the manufacturing and 38% of the
trading units) have Computers. 57% of the firms having computers are using them for
maintaining books of accounts whereas the remaining 43% for letter writing/email/internet
etc. 65% of the firms that are using computers for maintaining books of accounts have
purchased/developed their own Accounting software whereas the remaining 35% are using
Excel etc for maintaining the accounting records. Further 95% SMEs have no information
about the accounting software developed by SMEDA and only 20% of the SMEs expressed
their willingness to acquire the SMEDA accounting software.
Access to Finance
Bank Accounts
90% SMEs have bank accounts; 50% in the name of SMEs and 40% in the name of their
proprietors and or partners; 10% have no bank account neither in the name of SMEs nor in
the name of their proprietors. Almost all the SMEs not having the bank accounts are small
units having up to 10 employees. Further majority of the SMEs opened the bank accounts
during last 7-8 years, the period during which the banking industry registered fast pace
growth and expansion.
Page 7 of 41
SMEs reluctance to access banks loans rather than general perception that banks deny loans
to smaller firms. The interest (Riba) was quoted by 78% of the SMEs that had not applied for
the bank loans as key reason for their reluctance to access the bank loans.
Key Issues
The energy shortages, high energy cost, the excessive government regulations, the hostile
taxation authorities, increasing competition from Chinese products that are cheap and
attractive in design although inferior in quality, the lack of technical and vocational training
facilities and poor roads and communications infrastructure were reported as the key issues
faced by the SMEs operating in Gujranwala district.
SMEs Survey of District Gujranwala 2008
METHODOLOGY
Questionnaire
The questionnaire designed to explore the SME sector in Gujranwala district had seven
sections viz. A-General, B-Manufacturing SMEs, C-Trading concerns, D-Accounting &
Record keeping, E-Access to Business Development Services, F-Access to Finance and G-
Key Issues/Challenges.
The first section sought information about the nature, type and size of SMEs, the educational
qualification, technical/professional training, work experience etc of proprietor/partner and
skill profiles of workers. The Section-B and C, was aimed at assessing the current position of
business, including size of enterprises, total assets, revenue and income streams and
expenses, nature of product etc. The Section-D tried to assess the Accounting and Record
keeping practices of SMEs and their willingness and capacity to maintain proper books of
accounts and prepare periodic financial statements. The awareness and access to the BDS
was assessed in Section-E which also tried to assess the demand for BDS and role of SMEDA
in improving the capacity of SMEs as well as facilitating their access to BDS. The Section-F
was aimed at assessing the SMEs access to financial services, the correlation between the
SME size/type and access to finance, the reasons for low access, the major sources of
finances for SMEs etc. The last section, a list of common and generally known issues faced
by the sector, was discussed with the respondents to know which of these issues were faced
by them.
Survey Teams
Two teams were constituted for the survey. Each team had two surveyors comprising an
intern and a Researcher of GCCI, R&D Cell. The Survey Teams were provided training for
about 10 days to conduct the survey. Detailed discussions were held on the questionnaire to
ensure clarity on each and every question. The training also included tips for effective
conduct of the survey, including the question asking and recording techniques.
Page 9 of 41
Section -I: General Characteristics
SME Type
As explained in methodology section the sample was
skewed towards manufacturing concerns as the district is
a hub of manufacturing SMEs. Thus 70% or 210 units
covered in the survey were manufacturing concerns and
30% or 90 units were the trading concerns. The
annexure-I gives the total number of units in each of the
30 clusters covered in the survey.
100% 0
62.4 of the manufacturing units were proprietorship 80% 74
16
Manufacturing
31% of manufacturing units were partnerships compared 40%
131
66
13
0%
Proprietorship Partnership Company
manufacturing units covered in the survey though largely small, however were relatively
larger than the trading concerns. 48% of the manufacturing units had upto 10 workers, 30%
had 11-25 workers, 13% 26-50 workers and remaining 9% had more than 50 workers.
Table-1.4: Legal type of SME
The firm size and legal type-wise analysis (table 1.4) Proprietorship Partnership Company Total
No of Freq. % Freq. % Freq. % Freq. %
suggests that most of the proprietorship concerns employees
were small firms with 74% having upto 10 1-10 151 74 33 40 - - 184 61
11-25 41 20 23 28 3 23 67 22
employees, 20% having 11-25 employees and only 26-50 10 5 14 17 4 31 28 9
6% having more than 25 employees. The 51-100
101-150
2
0
1
-
4
6
5
7
3
3
23
23
9
9
3
3
partnership firm were however relatively larger in 151-250 1 - 2 2 - - 3 1
Total 205 100 82 100 13 100 300 100
size; 40% had upto 10 employees, 28% 11-25 % of Total 68.3 27.3 4.3 100.0
employees and 32% more than 25 employees. As
SMEs Survey of District Gujranwala 2008
expected majority of the corporates were larger in size; 77% had over 25 employees while
46% had over 50 employees/workers1.
4% of the SME units surveyed were owned by Illeterate 8 3.8 4 4.4 12 4.0
individuals with no education. 19% units had Primary
Middle
14
31
6.7
14.8
5
8
5.6
8.9
19 6.3
39 13.0
business heads having up to middle level education, Matric 48 22.9 27 30.0 75 25.0
Inter 48 22.9 30 33.3 78 26.0
25% had matriculate level education, 49% had inter Graduate 56 26.7 12 13.3 68 22.7
Masters 5 2.4 4 4.4 9 3.0
or graduate level qualification and only 3% were Total 210 100 90 100 300 100
headed by entrepreneurs having master level % of Total 70 30 100
qualification. Overall the manufacturing units had Table- 1.6: Education Vs. Legal type of SME
Educational Proprietorship Partnership Company Total
better qualified owners/partners than the trading Qualification Freq % Freq % Freq % Freq %
compared to about 17% of the partnership firm having partners/managers below matric.
Similarly 62% of the partnership firms had managers/partners with inter and above
qualification compared to 45% of the proprietorship. Overall the partnership firms had better
qualified owners/partners than the proprietorship firms. In corporates all but one company
had managers with intermediate and above qualification with more than 50% graduates and
above qualification.
1
The sample size of corporates however was very small (just 4 units) and thus the findings may not be
representative of all the corporates operating in the district.
Page 11 of 41
Mode of Entry into the Business
Table 1.8 shows the mode of the entrepreneurs‟ entry into Table 1.8: SME Type and Enter into the Business
the SME business. 64% of the respondent units were self Type
Manufacturing Trading Total
Freq. % Freq. % Freq. %
starters i.e. the entrepreneurs themselves started the Self starter 127 60.5 64 71.1 191 63.7
business whereas 34% had inherited the business and a Inheritance 79 37.6 24 26.7 103 34.3
meager 2% had either acquired a running business or Joined/Acquisition 4 1.0 2 2.2 6 2.0
Total 210 100 90 100 300 100
joined an existing/operative units as partners. The SME % of Total 7.0 30.0 100.0
type wise analysis of entry into business shows that 60% SME Type & Entrance to Business
74% of the SMEs had their own business premises whereas the remaining 26% were working
in the rented premises; the business premises ownership
was more prevalent in as 87% of them had their own Table- 1.9: Employee
Owned
Size & the Kind of Premises
Rented Total
No. of
premises compared to about 44% trading units that Employees Freq. % Freq. % Freq. %
owned their business premises. Further most of the 1-10 116 52.3 68 87.2 184 61.3
larger sized SMEs which were surveyed tend to own 11-25 26-50
59
26
26.6
11.7
8
2
10.3
2.6
67 22.3
28 9.3
(table 1.9).
The ownership of the business premises by majority (74%) of the SMEs is a healthy sign as
the premises could be leveraged to raise funds from banks and financial institutions to expand
the business.
Market Value of Owned Premises Table 1.10: Market Value of SME Premises
premises did not respond to the question about market Rs. 1 - 2.50 mn
2.51 - 5.0 mn
42
31
14.0
10.3
18.9
14.0
value of the premises. The average market value of the 10.1 - 20.0 mn.
5.01 - 10.0 mn 30
13
10.0
4.3
13.5
5.9
land\ buildings owned by the remaining 62% SMEs was 20.01 - 30.0 mn.
30.01 - 50.0 mn. 10
5 1.7
3.3
2.3
4.5
about Rs.12 million with the minimum & maximum of Sub Total
Over Rs. 50 mn.
137
6 2.0
45.7
2.7
61.7
Rs.0.2 million & 80 million. 8% had business premises Not responded
Rented Property
85
78
28.3
26.0 -
38.3
valuing up to Rs.1 million, 19% Rs. 1-2.5 million, 14% Total 300 100 100.0
Rs.2.5-5 million, another 14% Rs. 5-10 million, 15.4% more than Rs.10 million (see table
1.10 for details).
Table 1.11: Monthly Rent of Premises
Rs. 61,000/- p.m. 65% of the SMEs operating in rented More than 20,000 5 1.7
Not responded 9 3.0
premises were small units paying monthly rent of upto Owned 222 74
Rs. 10,000/-, 23% were paying monthly rent of more Total 300 100
than Rs. 10,000/- ; 12% however did not disclose the rent they were paying.
SMEs Survey of District Gujranwala 2008
Sale Destinations
The goods produced in Gujranwala are in good demand within the District, across the country
and in export markets (table 2.4). 15% of the units sell Table 2.4: Sale Destination
their produce within the district; most of such units are Sale Places
Same District
Frequency
30
Percent
14.3
very small having upto 10 workers, 22% of the units are Same Province 46 21.9
selling their production across the Punjab province, 43% Across country
Specific Customer
91
7
43.3
3.3
across the country and 15% serving both export and local Exporting 6 2.9
exports; the larger firms tend to have more inclination towards exports than the smaller firms.
Similarly the firms larger in size are having larger geographic boundaries for sale of their
products i.e. the larger firms have better tendency to serve markets outside the district as well
Page 13 of 41
as outside the province. Further most of the firms are having country wide market which is
encouraging given the predominantly smaller nature of firms and is indicative of their
capacity to have linkage and connectivity with the markets across the country.
Sales Mode
About 47% of the units sell their products both on cash and Table 2.4 A: Sale Mode (Mutually exclusive options)
credit, 18% on cash only and 32% on credit only. 3% Sale Cash
Mode Frequency Percent
38 18.1
manufacturing units display their items on showroom/shops etc Credit 68 32.4
and receive payments only after sale of their products (table Cash and Credit 98 46.7
2.4A). The sale mode is thus largely skewed towards cash & Payment received on Sale 6 2.9
Total 210 100
credit combination which is normally the case for products in
good demand. The products with relatively weaker demand are usually placed on display and
payments are only received on sale of the products to the end consumer.
Cost Structures
The raw material cost, labor charges, gas and Table 2.7: Cost Structure of SME Clusters (% of total cost)
Industry
electricity charges, admin/operating expenses and Description Maximum Minimum
average
financial charges are the major constituents of Raw Material Cost 61.96 77.5 30.71
manufacturing SMEs cost structure. The raw material Labor cost 14.18 30 5.67
cost constitutes the bulk of the total cost; on average Gas/Electricity 16.89 43.57 6.5
Financial charges 3.96 10 2
the manufacturing SMEs covered in the survey Admin/Operating 6.6 13.33 1
incurred 62% of their total cost on raw material
procurement with minimum of 31% for pottery and maximum of 78% for nuts and bolts
sector. The Industry average for labor cost is 14.18% with maximum of 30% in light
engineering cluster and minimum of 5.67% in furnace steel cluster. The second highest
SMEs Survey of District Gujranwala 2008
component in the SMEs cost structure is the
Cost Structure of SME Clusters (% of total cost)
energy (gas and electricity) cost which constitutes
80 Industry average
16.89% of total cost with maximum of 43.57% in 70
60
Pottery cluster and minimum of 6.5% in nuts and 50
Maximum
Percent
Minimum
30
The cluster wise cost structure given at Annexure-IV sheds some light on the nature of
various industrial clusters. For instances light engineering is labor intensive cluster with labor
cost up to 30% of total cost. Hosiery is also labor intensive with labor charges constituting
more than 1/5th of total cost. Pottery, wires and cable, and woolen textiles are energy
intensive and consume huge amount of gas and electricity.
Average Credit Collection Period Table-2.8: Average Credit Collection Period in Days (Manufacturing Concerns)
The credit collection period2 analysis of No. of
Only Cash 15 days 30 days 60 days 90 days & more Total
manufacturing units covered in the survey shows Employees Freq. % Freq. % Freq. % Freq. % Freq. % Freq.
that about 19% of the manufacturing units on 1-10 18 60.0 15 38.5 31 56.4 18 60.0 28 34.48276 100
average collect all their credits within 15 days of the 11-25 8 26.7 14 35.9 11 20.0 6 20.0 35 41.37931 62
26-50 3 10.0 3 7.7 9 16.4 4 13.3 12 13.7931 27
sale and another about 26% within 16-30 days. 51-100 4 10.3 3 5.5 2 3.448276 9
15% of the firms recover all outstanding credit 101-150 1 3.3 3 7.7 1 1.8 2 6.7 2 9
151-250 4 6.896552 3
within 31-60 days; about 27% of the firms however Total 30 100 39 100 55 100 30 100 83 100 210
take 90 days or more in collection and recovery of % of Total 14.29 18.57 26.19 14.29 39.52 100
the credit.
There seems to be positive correlation, though weak, between firm size and collection period.
The credit collection period of the smaller firms tends to be shorter than the larger firms. For
instance 46% firms having upto 10 workers were collecting their credit within 30 days
compared to 40% of the firm having 11-25 employees.
2
Based on response of the SME
Page 15 of 41
growth figures are however based on the response of the SME and not based on the review of
the SMEs books of accounts and financial statements and thus might have some perception
biases. There is a tendency amongst the business community to understate their profits and
sales etc due to deeply ingrained fears of taxation departments.
The cluster wise sales growth, given in annexure V, analysis during last 3 years shows that 15
of the 30 key clusters covered in the survey registered positive growth, 9 booked negative
growth and 6 clusters registered no growth. The industrials clusters that registered positive
growth included Marble, Utensils, sanitary fittings, furnace steel, and ceramics. The major
clusters that responded negative growth in sales during last 3 years were Hosiery, Power
looms, and Foundry. The annexure-II gives cluster-wise growth trends during last 3 years;
however as the cluster wise sample size is very small 4-11 units only, the cluster-wise growth
trends thus may not be representative of the whole cluster.
Investment in Plant & Machinery Table-2.11A: Major Investment in palnt & machnry in last 5 yrs (Rs)
62% manufacturing SMEs did not make any No Investment upto 0.25 mn upto 0.50 mn upto 1.0 mn. Over 1.0 mn.
Total
employing 11-25 workers and 41% of the firms having 26-50 workers. This trend however is
not true for large SMEs having more than 100 workers as 67% of SMEs have plans to invest
further in the plant and machinery. The sample size for this category of SMEs however is too
Page 17 of 41
small (just 12 SMEs out of 210). Further 79% of the SMEs that have plans to invest in plants
and machinery are small firms having upto 50 workers.
finance the future investment plans. Interestingly a % of Total 52.4 8.1 26.2 9.0 4.3 100
% Plans - with17.0 55.0 19.0 9.0
large majority (61%) of those interested in
accessing bank loans for the purpose are small enterprises having upto 10 employees; the
sample size of those interested in accessing the bank loans, however is very small (just 17)
and thus the ratio needs to be interpreted cautiously.
Although the larger and medium sized firms have better capacity to sustain such shocks,
however the survey suggests that the energy crisis has severely affected both the smaller and
larger units across the board (table 2.15).
SMEs Survey of District Gujranwala 2008
1%
1-10
6% 11-25
26-50
70
62
Page 19 of 41
Payment Receipt Composition
About 38% trading SMEs make and receive payments Payment Receipt by Checques
only in cash whereas 4% make receive almost all Valid 90
payments through cheques. 13% trading firms use Mean 1,486,189
cheques for upto 10% of the payments and receipt, Median 42,500
29% have cheque usage for 21-50% of the Minimum 5000
payments/receipts whereas about 16% of the firms Maximum 30,000,000
make/receive 60-90% of their payments through Payment Receipt Ratio (by Cheques)
cheques. The excessive use of cash for payments/ 40
35
34
The Average Account payable Table 3.4: The Avg Account Payable
The Average Account Payables of the trading (in Rs.) Freq. Percent
0 2 2.2
SMEs covered in the survey was Rs.0.891 million 1 – 100,000 50 55.6
with the minimum & maximum of Rs. 10,000/- and 100,001 – 200,000 14 15.6
30 million; only one SME has payables of 30 200,001 – 300,000 6 6.7
300,001 – 500,000 6 6.7
million; about 56% of SMEs have payables of upto Over Rs. 500,000 12 13.3
Rs. 0.1 million, 16% Rs.0.1 – 0.2 million, and the Total 90 100
remaining about 27% had payables of more than
Rs. 0.2 million.
Procurement Composition
30
31
27
30% of the respondent SMEs were having all their 25
8
2
Yes
maintaining formal books of accounts compared to the 40%
155
45 6 No
13
smaller firms. For instance 84% of the firms having 20%
1
1
0%
upto 10 workers were not maintaining the formal books 1-10 11-25 26-50 51-100 101-
150
151-
250
No. of Employees
of accounts compared to 46% of the firms having 26-50
employees.
Formal Books of Accounts and Owners’ Education
There is a strong correlation between entrepreneurs‟ Table-4.2: Maintain Formal Books of Account
educational qualification and maintenance of books of Educational
No Yes
accounts (table 4.2); the SMEs headed by educated Qualification Freq. % Freq. %
respectively. 10%
0%
Monthly Quarterly Half year Annually
Specialized Accountants Table- 4.3: How the Books of Accounts are Maintained?
About 65% of SMEs maintaining Manufacturing Trading Concern Total Total
formal books of accounts had Freq. % Freq. % Freq. % %
Don‟t maintain 15 7.1 17 18.9 32 100 10.7
specialized Accountants for Sub Total 15 7.1 17 18.9 32 100 10.7
maintaining the books whereas the Formal Books by:
proprietors/partners of remaining Specialized Accountant 45 21.4 6 6.7 51 64.6 17.0
Proprietor himself 16 7.6 12 13.3 28 35.4 9.3
the 35% SMEs were themselves Sub Total 61 29.0 18 20.0 79 100 26.3
maintaining the formal books of Informal books by:
accounts. Similarly for 47% of the Munshi 22 10.5 1 1.1 23 12.2 7.7
SMEs having informal books of Proprietor himself 75 35.7 14 15.6 89 47.1 29.7
Lawyer for taxation 37 17.6 40 44.4 77 40.74 25.7
account (Day book/Payment and Sub Total 134 63.8 55 61.11 189 100 63.0
Receipts book), the Total 210 100 90 100 300 300 100
proprietorship/partners were themselves maintaining the books; about 12% had hired Munshi
for the purpose. 41% of SMEs maintaining informal books also hire tax lawyers for
Page 21 of 41
preparation of the tax returns and the accounting books. Interestingly 10% of the SMEs
denied maintaining and having any books of accounts, formal or informal. While this may be
true for very small SMEs, there are chances that the entrepreneur deliberately denied to have
any books due to apprehensions about disclosure of the information to tax authorities.
Accounting Training
None of the SMEs that are keeping informal Table 4.4: If Formal Books Maintained, then any
accounting books received any accounting training Accounting training from SMEDA etc.?
Manufacturing Trading Total
from SMEDA or other training institutes. 9% of the
Freq. % Freq. % Freq. %
SMEs maintaining formal books of accounts however No 55 90.2 17 94.5 72 91.1
received accounting and book keeping training from Yes 6 9.8 1 5.6 7 8.9
SMEDA. The remaining 91% of the SMEs Total 61 100 18 100 79 100
maintaining formal books have either specialized accountants for the purpose or the
proprietorship/partners had the sufficient understanding to keep and maintain the books by
themselves.
are using Excel etc for maintaining the accounting Total 104 100 34 100 138 100
records.
Page 23 of 41
Section – V: Business Development Services
Awareness about BDS
91% SMEs have no awareness about the Business
Table-5.1: Awarness about BDS by SMEDA/others
Development Services (BDS) with almost all the No Yes Total
No. of
smaller firms having no information about the Employess Freq. % Freq. % Freq.
BDS. Even a good number of relatively larger 1-10 178 65.4 6 21.4 184
sized SMEs have no awareness about BDS being 11-25 26-50
56 20.6
23 8.5
11 39.3
5 17.9
67
28
extended by SMEDA or other public/private 51-100 7 2.6 2 7.1 9
organization. This large scale unawareness about 101-150
151-250
7
1
2.6
0.4
2
2
7.1
7.1
9
3
BDS emphasizes the need for review in existing Total 272 100 28 100 300
marketing and information dissemination policy of % of Total 90.7 9.3 100
101-150
151-250
51-100
11-25
26-50
1-10
that can be arranged for the workers to enhance No. of employees
their productivity. Almost all the trading units Table-5.4: Reasons for not conducting training
opined that their workers don‟t need any training programs
due to simple and non-technical nature of their Freq. %
business activities. Further most of the trainings No Need 86 28.7
Lack of awareness 42 14.0
in both manufacturing and trading units are on No Enough Resources 26 8.7
the job wherein the seniors/Ustad imparts On the job training 137 45.7
training to the juniors/Shagirds during live Arranged Training programs 9 3.0
operations. Total 300 100
Page 25 of 41
Section - VI: Access to Finance
Bank Accounts
90% SMEs covered in the survey have bank Does the SME have Bank A/C
10%
accounts; about 50% had the accounts in the name No
The manufacturing SMEs being relatively larger in size, resources and capacity than the
trading SMEs, exhibited greater tendency to use banking facilities and services than the
trading units. 92% manufacturing SMEs have
Table-6.1: Have Bankl Account?
banks accounts as compared to 86% trading SMEs. No Yes Total
Further 53% manufacturing SMEs have accounts No of Freq. % Freq. % Freq.
employees
in their own name compared to 43% of trading
1-10 28 93.3 156 57.8 184
SMEs. Overall more manufacturing SMEs are 11-25 2 6.7 65 24.1 67
routing their business transactions through banks 26-50 28 10.4 28
51-100 9 3.3 9
than the trading SMEs. This may be attributable to 101-150 9 3.3 9
the larger business activity of manufacturing 151-250 3 1.1 3
Total 30 100 270 100 300
concerns and their engagement in import/export % of total 10.0 90.0 100
activity and sale/purchase of finished goods/ raw material across the country where the need
for banking facilities is greater. The trading concerns in addition to normal banking channels
also use parchi system & self collection for making/receiving payments.
Further 43% of the SMEs have opened accounts Table-6.2: If yes, since when Bank Account?
1-5 Yrs 6 - 10 Over 10 Years
Total
during last 05 years, 26% have the bank accounts Frequ Colu
No of
since 6-10 years and the remaining 31% for more employes Freq. % Freq. % Freq. % ency mn
%
than 10 years. The bulk of SMEs thus opened the 1-10 82 71 37 52 38 50 157 58
bank accounts during last 7-8 years, the period 11-25 23 20 21 30 21 33 65 24
during which the banking industry registered fast 26-50 5 4 7 10 15 10 27 10
pace growth and expansion. The opening of 51-100 3 3 3 4 3 6 3
101-150 3 3 6 7 9 3
account however is the first step towards a 151-250 3 4 0 3 1
possible long term banking relationship that needs Total 116 100 71 100 83 100 267 100
nurturing through competitive products and % of total 43.4 26.6 31.1 100
services by banks and responsible attitude of the account holder towards use of banking
facilities.
finding and may be due to depressed business environment in the country for last about one
SMEs Survey of District Gujranwala 2008
and half year, lack of vision of SMEs to expand the business and apprehensions about interest
(Riba) based nature of banking products.
The smaller firms are relatively more reluctant to access the bank loans than the larger firms.
For instance 50% of the firms having 100 or more workers did not need loans for business
expansion compared to about 66% of the SMEs having less than 100 employees. The sample
size of SMEs having 100 or more employees was however very small, only 4% of the total
SMEs covered in the survey; had this sample was larger the ratio of the larger SMEs
interested in accessing bank loan might have further improved.
Further although banks‟ marketing staff had a 160 No. of Times Approached by Banks.
140
relatively greater focus on larger SMEs for 120 0
introduction/promotion of their products however a 100 1-10
substantial proportion (66%) of smaller firms having 80 60 11-20
upto 10 employees were also approached by banks‟ 40 Over 20
Times
marketing staff for introduction of their products and 200
services. This is encouraging and is indicative of 0 1-10 11-20 Over 20
Times
improving interest of banks in small enterprises.
This may however also be due to better repute of SMEs operating in the district and larger
concentration of banks in the urban areas of the district.
Awareness about Banks loan Products Table-6.5: Awarness about Banks' Loan Products
Contrary to general belief that SMEs lack No. of No Yes Total
Employees
awareness about financial services, 73% SMEs had Freq. % Freq. % Freq.
awareness about bank loan products. 43% SMEs 1-10 68 82.9 116 53.2 184
got the information through the bank‟s marketing 11-25 11 13.4 56 25.7 67
26-50 2 2.4 26 11.9 28
staff, 13% through their business colleagues and 51-100 1 1.2 8 3.7 9
another13% through more than one source. 101-150 9 4.1 9
151-250 3 1.4 3
Although majority of the respondent SMEs has Total 82 100 218 100 300
awareness about the banks‟ loan products, however % of Total 27.3 72.7 100
still a handsome proportion (27%) is unaware of the Sources of Information about Bank Services
loan products etc. Further 32% of the SMEs were Bank marketing
staff
applied for bank loans were able to obtain the loans; Not
a pplied for
the loan applications of only 13 SMEs (16% of those loa n
Accepted
21% Rejected
banks. The 84% loan acceptance ratio is
encouraging and is indicative of Banks‟ willingness 75%
Manufac
financing under SBP export finance scheme. 60%
1 6
turing
8
Thus most of the loans extended to the SMEs are 40% 35
short term in nature and the long term loans that 20%
Page 29 of 41
being extended to SMEs. The banks‟ entry into the SMEs (particularly the small enterprises)
sector is however a recent phenomenon and most of the banks are at a very early stage of
developing their capacities to serve the SMEs. The position thus would improve gradually
with the improvement in banks‟ comfort level with the SMEs.
No. of days consumed in obtaining loan Table-6.10: No of days consumed in obtaining loan
%age out of
43% SMEs consumed on the average consumed No of days consumed 63 SMEs
Freq. % which availed
21-30 days in getting the loan sanctioned by the in obtaining loan
loan
bank. About 21% consumed 31-60 days in the loan Not Applied/Availed 224 74.7 -
sanctioning process while 14% consumed more Loan Rejected 13 4.3 -
than 02 months in the whole process; 02 of the Not Responded 2 0.7 3.2
1-30 Days 6 2 9.5
respondent refused to respond. 17% used the 31-60 Days 6 2 9.5
references for obtaining the loan and 14% also 61-180 Days 27 9 42.9
used undue considerations for obtaining the loans. Total 300 100.0
Yes
83%
86%
loans are for short term of 2-3 months and Total 210 100 90 100 300 100
% of Total 70 30 100
the amount of such loans are also very
small.
SMEs Survey of District Gujranwala 2008
Key Issues
1-10
11-25
26-50
51-100
101-150
151-250
Yes Yes
Freq. %
Execessive regulation Yes (#) 120 54 26 7 6 3 216 72.0
Energy shortages (Electricity/gas loadssheddings) Yes (#) 183 66 28 9 9 3 298 99.3
High energy cost Yes (#) 182 66 28 8 9 3 296 98.7
Water shortages (for industrial processing) Yes (#) 17 9 4 1 1 32 10.7
Difficulties in marketing & selling products Yes (#) 91 33 13 6 3 2 148 49.3
Obsolete technolgy Yes (#) 36 23 10 2 4 1 76 25.3
Rising Competition (particularly Chinese products) Yes (#) 79 33 16 3 4 2 137 45.7
Limited R&D and BDS support Yes (#) 101 49 14 4 5 2 175 58.3
Lack of capital and financil resources Yes (#) 129 43 14 4 1 191 63.7
Limited awarness aboput backward/forward linkages Yes (#) 58 33 10 3 1 105 35.0
Low skill mix of the labour/workforce Yes (#) 45 22 13 1 4 3 88 29.3
Limited productivity of workers Yes (#) 32 22 4 2 4 3 67 22.3
1. Excessive Regulations
72% of the SMEs covered in the survey considered excessive government regulation as one
of the key impediments in the growth and expansion of their businesses. The SMEs
seemingly perturbed with the excessive regulation said that about 19 Government
Departments survey/visit their factories and demand undue considerations. Despite a series
of reforms in taxation policies over the past few years, the SMEs were highly uncomfortable
with the terrifying attitude of the tax officials. Most SMEs considers the tax system complex
and ambiguous that forces them to engage lawyers for preparing the required tax documents
and returns. At times the lawyers mislead and exploit the SMEs due to their lack of
knowledge about the taxation system and laws that further complicates the issue.
The business community is also uncomfortable with the facilities being provided to the tax
payers; even the basic infrastructure of the industrial zones is not only inadequate but also in
bad shape and the business has no or limited hope for its improvement. They are also
unenthusiastic about these surveys and don‟t think that these would solve their problems.
Another issue raised by many respondents was the withholding tax on cash withdrawals from
banks. Most SMEs consider it unfair and warned that it would add to the financial exclusion
of the SMEs as many have already started maintaining larger cash balances with them to
avoid the tax.
2. Energy Shortages
Energy shortage is presently the most critical issue faced by the country generally and small
industrial and manufacturing concerns particularly. Almost all (99.3%) of the respondent
SMEs considered it one of the most critical issues that has threatened their existence and
continuity. The average weekly production losses of the manufacturing SMEs are above 33
hours, which is almost 50% of the total weekly production time. If not addressed in the
immediate future on war footings, the energy crisis would eat up many SMEs and would
result into substantial rise in un-employment and poverty levels.
Page 31 of 41
3. High Energy Cost
Rising fuel and energy prices have further aggravated the energy crisis implications. The
hikes in the oil and electricity prices have translated into sharp rise in production and
distribution cost and thus has made many businesses unviable. 98.7% of the SMEs
considered the high energy cost as one of the key issue faced by them.
Page 33 of 41
Conclusion
The survey made an attempt to explore the key features, characteristics, technical, managerial
and financial capacity, accounting and record keeping practices, cash flow cycles, the
financial services needs, access to institutional finance and they key issues/problems faced by
the manufacturing and trading SMEs in Gujranwala district. The key objective was to
facilitate the stakeholders including banks to have a better understanding of business and risk
dynamics of the district‟s SMEs, thus enabling them to better serve the SMEs. The survey
not only confirmed some earlier findings about SMEs like their predominantly small and
informal nature, lack of access to BDS and financial services and information asymmetries
particularly regarding cash flows, but also made some interesting revelations such as; about
two third of the SMEs don‟t need bank loans to expand their businesses, three fourth never
applied for bank loans, more than three fourth of the SMEs that did not apply for bank loans
consider Riba based banking products as un-Islamic.
The survey suggests that an overwhelming majority of the SMEs operating in the district are
small proprietorship firms employing less than 20 workers, which signifies the need for
separately defining Micro and Small Enterprises (MSEs) that largely remain un-served/under-
served by banks and BDS providers and are more vulnerable to shocks like energy crisis,
rising energy cost and inflation. The separate definition of MSEs would enable the policy
makers both in the financial and real sector, to formulate more focused and responsive
policies, products and initiatives for enhancing capacity of the MSEs and for improving their
access to financial and business development services.
The survey observed that ownership of business premises by a very large majority of the
SMEs, particularly by the manufacturing units, the access to basic raw material from within
the district, the countrywide market for the products and deeply ingrained entrepreneurial
culture are the major strengths of the SMEs of Gujranwala district. Whereas the key
weaknesses include limited exposure in export/international markets, limited awareness and
understanding of contemporary marketing and sales techniques coupled with reluctance to
hire professional marketing and sales force, gross absence of BDS providers, non-
maintenance of formal books of accounts, disbelief in the banking system etc. Further the
District despite being a hub of manufacturing SMEs badly lack quality technical and
professional training institutions and need urgent attention of the relevant authorities to
establish quality technical and professional educational institutions in the district to increase
the proportion of formally trained manpower in the industry.
The district‟s SMEs are also extremely disturbed with the multiple and excessive regulatory
and revenue collection agencies that add substantially to the cost of doing business and make
the policy and regulatory environment unfriendly for business and investment. The
Federal/Provincial/District Governments should thus consider reducing the excessive
regulatory departments and ensure business and investment friendly environment to attract
further investment in SMEs, which are a major source of employment generation in the
economy. Further the revenue collection system needs to be made simple and tax payers‟
friendly; preferably one revenue authority with minimum discretionary powers should collect
revenues/taxes from the business community. Also there was an overwhelming demand for
waiver of the withholding tax on cash withdrawals from banks as due to very nature of the
SMEs‟ business and operations a substantially large number of their transactions are cash
based; since the introduction of the tax there have been a greater tendency amongst the SMEs
to keep larger cash balances with them to avoid the tax.
SMEs Survey of District Gujranwala 2008
The energy crisis manifested by severe energy shortages and unprecedented hike in energy
prices has played havoc with the district‟s manufacturing SMEs. On average the SMEs have
been experiencing production time losses of up to 50% which coupled with hike in energy
prices has substantially increased the production cost, thus rendering a number of SMEs
unviable. The issue thus needs to be addressed on immediate priority; while government has
plans to fix the issue in the medium term, special arrangements should be made as early as
possible to provide uninterrupted power supply to industrial and manufacturing units/SMEs.
As expected the survey suggested that a large majority of SMEs is out of the banking system
as 75% of the SMEs never applied for bank loans. This is despite the fact that about 64% of
SMEs, mostly smaller firms, considered lack of capital and financial resources as a key issue
being faced by them. The survey thus suggests that though the SMEs need financial and
capital resources to finance their existing operations and also to expand their businesses, they
however lack faith in the banking system either due to interest (Riba) based banks‟ products
or perceived difficulties and complexities in accessing the bank loans. There is thus a need
for greater interaction between banks and the business community and initiating awareness
programs to minimize SMEs‟ apprehensions with the banking system and also to introduce
market responsive products and services including Islamic Finance.
The survey also observed that most of the bank loans to the district‟s SMEs were extended
during last 7-8 years, the period during which SBP made concerted efforts for broadening and
deepening of the banking system and increasing its outreach to un-banked/under-banked
sectors like SMEs and agricultural/rural communities. Thus though still a large majority of
SMEs are out of the banking system, accession of a substantial proportion of SMEs (78% of
the SMEs that obtained bank loans) during this period gives optimism that the continued
focus and attention of SBP/financial sector on expanding the depth and breadth of the
financial system will translate into substantial improvement in outreach of financial system to
all sectors of the country‟s economy including SMEs provided the demand side issues faced
by the sector are addressed on priority.
Page 35 of 41
Annexures
Annexure-I: Clusterwise No. of SME Units Selected for Survey
No. SME Cluster No. of Units Sample Size Percentage (out of 210)
1 Looms 1620 10 4.76
2 Utensils 504 11 5.24
3 Foundry products 297 9 4.29
4 Fan/Cooler 154 8 3.81
5 Wooden Furniture 200 8 3.81
6 Sanitary fittings 234 10 4.76
7 Bolts and Nuts 58 7 3.33
8 Cutlery 198 9 4.29
9 Auto Parts 48 5 2.38
10 Electric Goods 33 4 1.9
11 Hosiery Products 65 8 3.81
12 Motor Pumps 138 8 3.81
13 Plastic Mela Mine 49 5 2.38
14 Gas Appliances 32 5 2.38
15 Metal Furniture 80 5 2.38
16 Plastic Products 130 10 4.76
17 Rice Mills 217 10 4.76
18 Marble 57 10 4.76
19 Washing Machines 95 8 3.81
20 Woolen Textl
Spin./Weaving 66 5 2.38
21 Agri Implements 39 5 2.38
22 Ceramics Products 87 8 3.81
23 Flour Mills 42 5 2.38
24 Industrial Machinery 45 4 1.9
25 Machine Tools 43 6 2.86
26 Wires and Cable 16 5 2.38
27 Light Engineering 27 4 1.9
28 Pottery 46 7 3.33
29 G.I/M.s Pipes 13 4 1.9
30 Furnace Steel 49 7 3.33
Total 4682 210 100
SMEs Survey of District Gujranwala 2008
Page 37 of 41
SMEs Survey of District Gujranwala 2008
Page 39 of 41
Annexure-IV: Cluster-Wise Cost Structures of SMEs
Avg Percentage in Total Cost *
SME Cluster Raw Material Labor Charges Gas/Electricity Financial ChargesAdmin/Operating
Looms 61.43 15.71 15.00 5.00 7.14
Utensils 56.82 16.82 16.82 - 9.55
Foundry products 55.00 11.43 26.14 4.00 6.29
Fan/Cooler 63.57 11.43 16.43 - 12.00
Wooden Furniture 70.83 15.00 7.50 - 6.67
Sanitary fittings 60.00 15.56 15.56 5.00 8.13
Bolts and Nuts 77.50 11.00 6.50 2.00 4.00
Cutlery 67.22 13.00 12.00 5.40 4.78
Auto Parts 67.00 15.60 12.40 4.00 5.20
Electric Goods 68.75 12.50 10.75 2.00 7.50
Hosiery Products 60.00 21.67 10.83 2.00 7.17
Motor Pumps 65.00 13.00 13.83 10.00 6.50
Plastic Mela Mine 57.50 15.00 22.50 - 5.00
Gas Appliances 66.67 10.00 10.00 - 13.33
Metal Furniture 62.50 17.50 15.75 2.00 5.00
Plastic Products 63.57 12.57 18.57 - 5.29
Rice Mills 74.50 8.20 12.40 2.60 3.80
Marble 60.30 16.70 19.10 2.00 4.63
Washing Machines 65.88 11.00 14.38 2.00 8.50
Woolen Txtil. Spin/Weav. 43.75 16.25 28.75 5.00 10.00
Agri Implements 69.00 13.60 11.80 - 5.80
Ceramics Products 45.00 14.17 27.50 7.50 8.33
Flour Mills 71.00 8.20 12.00 2.33 7.40
Industrial Machinery 63.33 20.67 11.67 - 4.00
Machine Tools 75.00 10.00 7.67 - 7.33
Wires and Cable 60.00 8.33 31.67 - 1.00
Light Engineering 50.00 30.00 15.00 - 5.00
Pottery 30.71 17.29 43.57 7.50 6.29
G.I/M.s Pipes 53.75 17.50 23.75 3.00 8.50
Furnace Steel 73.33 5.67 17.00 2.00 4.00
Average 61.65 13.95 17.14 4.27 6.73
* Based on the respondents's opinions/guess/rough estimates
SMEs Survey of District Gujranwala 2008
Cluster
SMEs in
Growth
Overall
Estimated Sales Growth during last 3 yrs.
25%
%
26-50
100 %
51-
100 %
over
h
Growt
ve
Negati
h
Growt
No
SME Cluster
Looms 3 0 0 0 6 1 10 -Ve
Utensils 6 1 0 0 2 2 11 +Ve
Foundry products 0 0 0 0 8 1 9 -Ve
Fan/Cooler 3 1 0 0 2 2 8 +Ve
Wooden Furniture 4 0 0 0 1 3 8 +Ve
Sanitary fittings 2 1 0 2 3 2 10 +Ve
Bolts and Nuts 4 0 0 0 3 0 7 +Ve
Cutlery 0 0 0 0 8 1 9 -Ve
Auto Parts 2 0 0 0 0 3 5 +Ve
Electric Goods 0 1 0 0 1 2 4 Zero
Hosiery Products 0 0 0 0 7 1 8 -Ve
Motor Pumps 2 0 0 0 2 4 8 Zero
Plastic Mela Mine 2 0 0 0 3 0 5 -Ve
Gas Appliances 0 0 0 0 1 4 5 -Ve
Metal Furniture 2 0 0 0 2 1 5 Zero
Plastic Products 5 1 0 0 4 0 10 +Ve
Rice Mills 1 1 3 1 2 2 10 +Ve
Marble 8 0 0 0 1 1 10 +Ve
Washing Machines 4 1 0 0 0 3 8 +Ve
Woolen Textile Spinning/Weaving 1 0 0 0 2 2 5 -Ve
Agri Implements 1 0 0 0 0 4 5 +Ve
Ceramics Products 2 0 0 0 0 6 8 +Ve
Flour Mills 4 0 0 0 1 0 5 +Ve
Industrial Machinery 2 0 0 0 0 2 4 +Ve
Machine Tools 1 0 1 0 4 0 6 -Ve
Wires and Cable 1 1 0 0 2 1 5 Zero
Light Engineering 1 0 0 0 1 2 4 Zero
Pottery 1 0 0 0 2 4 7 -Ve
G.I/M.s Pipes 2 0 0 0 2 0 4 Zero
Furnace Steel 1 3 2 0 1 0 7 +Ve
Total 65 11 6 3 71 54 210
% of Gr. Categories 31 5 3 1 34 26 100
* Based on respondents' perception of growth which might have some element of bias.
Page 41 of 41