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Value Engineering at Xerox

This document introduces value analysis and FAST (Function Analysis System Technique) diagramming. It defines value analysis as a problem solving methodology that uses tools and techniques to help teams generate optimal solutions by maximizing value, defined as function divided by cost. FAST diagrams graphically depict the functional hierarchy and interdependencies of a system. They are used to determine functional costs and have been applied by Xerox for over 30 years. The document outlines the five phases of value analysis and provides an example of developing a FAST diagram and function cost list for a cheap pen.

Uploaded by

Kenneth Z. Peniano
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© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
172 views

Value Engineering at Xerox

This document introduces value analysis and FAST (Function Analysis System Technique) diagramming. It defines value analysis as a problem solving methodology that uses tools and techniques to help teams generate optimal solutions by maximizing value, defined as function divided by cost. FAST diagrams graphically depict the functional hierarchy and interdependencies of a system. They are used to determine functional costs and have been applied by Xerox for over 30 years. The document outlines the five phases of value analysis and provides an example of developing a FAST diagram and function cost list for a cheap pen.

Uploaded by

Kenneth Z. Peniano
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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Value Analysis and FAST

Diagramming
Presented to the Product Development &
Management Association of Western NY
September 17, 2003
Thomas Prentiss
Manager of Xerox Value Analysis and Value Engineering
Xerox Corporation
(585) 422-5961
[email protected]

What is Value Analysis?


We are all in the business of solving
problems.
We sell products and services to help
others solve their problems or satisfy
their needs and desires.
We solve our own problems in producing
these goods and services in a more
effective and efficient manner.
2

What is Value Analysis?


z

Some problem solving methods:


Cut and Try
Engineering
Re-engineering
Cost Reduction
Cost Down
QFD
Six Sigma
Lean Manufacturing
Lean Six Sigma
Balanced Scorecard
Feynman problem solving
algorithm

JIT
A Delta T
Xerox (or fill in your own
name) Problem Solving Process
Quality Improvement
Process
Design for Assembly
Design for Manufacturing
Brainstorming
Design for Six Sigma

What is Value Analysis?


z

Each is a process intended to HELP to


arrive at a better solution, more
efficiently.
Most can be mapped to one another and
most are just variations on the Scientific
Method.
Each brings with it some common and some
unique tools, techniques, and consultants.

What is Value Analysis?


Value Analysis is a problem solving
methodology which utilizes its own set
of specialized tools and techniques to
help a team generate optimum
solutions to their systems problems.

What is Value Analysis?


z

Value Analysis is different because it


emphasizes Function.
Value Analysis seeks to maximize the
Value of a system.

What is Value?
Value = Function/Cost
where Function is WHAT a system
does and
Cost is the total cost to implement
the function.

Where is Value Analysis applied?

Value Analysis improves the VALUE of


any system:
Hardware - Architecture, total machine,
module, subsystem or part

Process or Procedure - Engineering,


manufacturing, service, business,

Organization - Any size, any stage


Software - Concept, design
8

How is Value Analysis applied?


It is not an incremental task, but it is a
better way to work
It provides structure and discipline to
normal work functions
It provides tools/techniques to optimize
the teams efforts
It provides documentation of the teams
process and results
9

The Five Phases of Value Analysis


Solution

Information
Real
Problem set

Shortfall

Implementation
Best
Best
System
System
Solutions
Solutions

Evaluation

Innovation

Possible
Possible
System
System
Solutions
Solutions

Possible
Possible
Solutions
Solutions

Integration
10

Information Phase
Function Costs

Voice of Customer
Customer Requirements
Product Specifications

Current Status

Information
Phase
FAST diagram

Cause & Effect


Diagram

Inputs/Outputs
Tell Tales

Real
Real
Problem
Problemset
set
Root Causes
Doom Loops

History
Knowledge transfer

Shortfall

(for organizations)
Functional Job Descriptions

Critical Parameters/Specs
11

FAST Diagram
z

z
z
z
z

Developed by Charles W. Bytheway at


Sperry Rand Corp in 1964; presented in a
paper to the Society of American Value
Engineers (SAVE) in 1965.
Functional Logic diagram
Shows functional hierarchy, interactions
and interdependencies
Determines functional costs
Used at Xerox for over 30 years
12

FAST Diagram
How

Why
Why A is
performed

Function
A

How A is
performed

Each Box contains a Function Name


Action Verb
Measurable Noun

How functions are connected to the right.


Why functions are connected to the left.
13

FAST Diagram
Input

How
Requirement

Function
A

Function
C

Function
H

Function
D

Input

Function
I
Requirement

Function
B

Why

Function
G

Function
E

Function
K

Function
L

Input

Function
J
Function
F
14

FAST Diagram
z

High Level Functions

Requirements
Outputs
Identification of interfaces

Low Level Functions

Inputs
Identification of interfaces
Level of detail

Matching of expected outputs and inputs


with interfaces
15

Example - Cheap Pen


Steel Retaining Tip
Main
Body

Clip Cap

Ink
Cartridge

End Cap
16

Example - Cheap Pen


Assembly Function List
PART/ASSEMBLY
End Cap

FUNCTION
Mount/locate ink cartridge
Enhance aesthetics
Mount/Locate main body
Enable disassembly

Main Body

Identify company
Identify model
Mount/locate retaining tip
Mount/locate clip cap
Mount/locate ink cartridge
Enhance aesthetics
Enhance grip
17

Example - Cheap Pen


Assembly Function List
PART/ASSEMBLY
Clip Cap

FUNCTION
Cover writing point
Retain pen in pocket
Enhance aesthetics
Reduce rolling

Steel Retaining Tip

Mount/locate ink cartridge


Enhance aesthetics
Enhance life of pen
Enhance perception of quality
Improve balance

Ink Cartridge

Transfer ink to medium

18

How

Example - Cheap Pen


FAST Diagram

Why

19

Example - Cheap Pen


Function Cost List

20

How

Why

21

FAST Diagram
z

Uses

Identifying functions to brainstorm.


Documenting teams understanding of their
system
Bring new people up to speed transfer/share
knowledge of system
Functional cost analysis
Benchmarking
Organizational responsibility flow
Functional Job descriptions
Training needs analysis
22

Value Analysis and FAST Diagrams

Questions?

23

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