CUSTOMER INNOVATION STUDY

Ferrari
re-engineers supply chain processes and
maintains very lean inventory with Infor LN

With Infor LN, we changed our supply chain and manufacturing

processes and through a new relationship we formed with a
3PL, we set to zero not only the material we manage internally,
but also the risk that we would have a lack of materials
anywhere on our production lines. The end result was
reducing lost production hours.
Vittorio Boero
CIO, Ferrari

+
infor.com/customers

Table of Contents
3 Facts at a glance
4 Executive overview
5 Situation analysis

FerrariA global luxury performance
sport car producer and retailer

6 Innovation strategy
Consolidating the application landscape
8 Results
Changing supply chain and

manufacturing processes

9 Looking ahead

Establishing a global ledger of accounts
10 Learn More

Facts at a glance
HEADQUARTERS

INDUSTRY

EMPLOYEES

Maranello, Italy

Automotive

2,902

PARTNERS

WEB SITE

INFOR PRODUCTS AND MODULES

Infor Consulting Services (ICS)

ferrari.com

Infor LN, Infor ION,

Infor Warehouse Mobility,
Infor Sales & Operations Planning

Customer Innovation Study: Ferrari

High level
impact

Executive overview

7,255

Situation analysis

Implement new supply chain and manufacturing processes to support the launch
of new V6 and V8 turbo engine families for Maserati, which is also part of the Fiat
Chrysler Automobile Company.

L aunch and execute various information and communication technology (ICT)

initiatives, which have been strictly defined, consolidated, and approved by Ferraris
board of directors, to support global sales operations.

 nhance the sophistication of IT systems to better manage internal processes and

E
improve efficiency.

cars made last year with the help of

Infor LN

waves of implementation in a
phased approach

Innovation strategy

Implement Infor LN in Gestione Industriale (the division that produces sport cars and
engines) with a functional stage-gate approach to eliminate 59 legacy systems across
the finance, sales, after sales, and technical assistance application landscape.

Implement Infor LN in Gestione Sportiva (Ferraris Formula 1 team) to cover supply

chain and manufacturing processes.

 se Infor ION to create a simple and robust architecture to manage the 200+
U
interfaces in the application landscape.

Collaborate with the Infor development team to increase the speed of the material
resource planning (MRP) process, which became standard in Infor LN.

Results

 utsourced responsibility for material handling to an external third-party logistics

O
company, thereby reducing the capital investment previously required for inventory
and eliminating the risk of insufficient materials along the production line.

 educed the time it takes to run the MRP process by 4 hours by collaborating with
R
Infors development team.

 ained approval from the board of directors for Wave 3 of the Infor LN
G
implementation by working with Infor Value Engineering to create a business case.

Customer Innovation Study: Ferrari

59

legacy systems consolidated with

Infor LN

110,000

increase in the number of messages

exchanged with the help of Infor ION;
went from 50K to 160K (daily peak)
across 200+ interfaces on the new
V6 project

SITUATION ANALYSIS

FerrariA global luxury performance

sport car producer and retailer

Ferrari re-engineers
their processes
Ferrari is among the worlds leading
luxury brands focused on the design,
engineering, production, and sale of
the worlds most recognizable luxury
performance sports cars. The Ferrari
brand symbolizes exclusivity, innovation,
state-of-the-art sporting performance,
and Italian design. Its history and the
image enjoyed by its cars are closely
associated with its Formula 1 racing
team, Scuderia Ferrari, the most
successful team in Formula 1 history.

Customer Innovation Study: Ferrari

From the inaugural year of Formula 1

in 1950 through the present, Scuderia
Ferrari has won 224 Grand Prix races, 16
Constructor World titles and 15 Drivers
World titles. Ferrari designs, engineers, and
produces its cars in Maranello, Italy, and
sells them in over 60 markets worldwide.
Ferrari is divided into two business units:
Gestione Industriale, which produces the
iconic Ferrari sport cars and engines for
its external customers like Maserati; and
Gestione Sportiva, the Formula 1 team.
With 95% of sales originating outside

of Italy, Ferrari is a global company that

sought to enhance the sophistication
of its IT systems to better manage
its internal processes and improve
efficiency. The huge re-engineering of
Ferraris processes required software
support; Ferrari chose Infor LN, Infor ION,
Infor Warehouse Mobility, and Infor Sales
& Operations Planning to help do this.

INNOVATION STRATEGY

Consolidating the
application landscape

Ferrari decided to split the Infor LN

implementation into different waves
to mitigate the risk associated with
a big bang implementation. The waves
were organized by functional area
and orchestrated to go-live across
Ferraris entire global organization at
the same time.

Across all waves of the implementation,

Infor LN will manage the processes
that 59 legacy systems previously
managed across the finance, sales,
after sales, and technical assistance
application landscape.

Many of the initiatives we have

set in motion are not only for
the processes managed in the
headquarters in Maranello,
but because we are touching
processes like finance, like
the revenue cycle, Infor LN
will have an impact on our
worldwide operations.
Vittorio Boero
CIO, Ferrari

Customer Innovation Study: Ferrari

110,000

increase in the number of messages

exchanged with the help of
Infor ION; went from 50K to 160K
(daily peak) across 200+ interfaces
on the new V6 project

Infor ION
makes complex
integrations easier

Customer Innovation Study: Ferrari

Ferrari uses Infor ION to create a simple

and robust architecture and manage the
200+ interfaces in its application landscape.
Ferrari primarily uses Infor ION for businessto-business integration with Ferraris thirdparty logistics (3PL) companys warehouse
management system.

Multiple interfaces exist between

Infor LN and other production tools to enable
planning, trolley handling, and production
progress monitoring. The number of
messages exchanged with the help
of Infor ION increased from 50,000 to
160,000 across the 200+ interfaces on the
new V6 project.

RESULTS

Changing supply chain and

manufacturing processes

Detailed
impact

0
Value realized
With the help of Infor LN, Ferrari outsourced
all responsibility for material handling to
an external third-party logistics company.
This not only reduced the amount of
materials the company manages internally
to zero and reduced the capital investment
previously required for inventory, but also
eliminated the risk of having a lack of
materials along the production line. With the
new lean process, there is less production
downtime and no risk that a delivery date
to a customer is delayed due to materials
being unavailable. Production planning
at Ferrari also benefits from new tools to
manage and simulate engine planning,
finite capacity planning, and new control
points and monitoring to guarantee an
increase in production tracking. Infor
Sales & Operations Planning connects the
companys commercial sales forecast to the
manufacturing and supply chain processes
and is ultimately used for the MRP forecast.
Thousands of work orders lines are planned
on a weekly basis for items with more than
10 bill of material levels, all while ensuring
the purchasing and supply chain choices
meet price and delivery time requirements.

Customer Innovation Study: Ferrari

Increasing speed
and flexibility
Ferrari engaged in technical collaboration
with Infors development team to increase
the speed of the MRP process. The
collaboration was beneficial to both
parties: Ferrari reduced the time it takes
to run the MRP by 4 hours and Infor made
this enhancement standard in future
versions of Infor LN. With the high level of
personalization and flexibility Ferrari offers
its customers, having its systems well
connected through Infor LN and Infor ION
means they can change the specifications
of a car right up to the very last possible
moment until the vehicle is introduced to
the production line.

materials managed internally as all

materials are now managed by a 3PL
since Infor LN was implemented

hour reduction in the time it takes to

run the material resource planning
(MRP) process; now it takes less than
2 hours

risk of having insufficient materials on

the production line

200

points of sales spread across

62 countries will roll up to one ledger
of accounts

LOOKING AHEAD

Establishing a global
ledger of accounts
Ferrari will work toward completing the third wave
of the implementation, so that 200 points of sales
spread across 62 countries can roll up to one ledger
of accounts. In a seperate but related revenue cycle
project, Infor LN will expand its impact to Ferraris
sales and after sales processes and be part of a new
commercial system for headquarters, branch offices
and Ferraris dealer network. These projects will help
Ferrari stay fully compliant with regulations required
to comply with the recent IPO that made them a
publically traded company on the New York Stock
Exchange (NYSE).
Once all aspects of the re-engineering of Ferraris
processes is complete, the company will analyze and
assess other initiativeslike providing user friendly
and flexible tools to salespeople and customers, or
moving Infor solutions to the cloud.

Customer Innovation Study: Ferrari

Once we complete the remainder of

our work on Ferraris huge process
re-engineering, we are interested in
investigating the opportunity to use
the cloud services from Infor through
the Lift and Shift program that was
announced at Inforum Europe.
Vittorio Boero
CIO, Ferrari

Learn more
About Ferrari

4:41

Hear from Ferraris CIO on how Infor LN helps manage Ferraris

internal processes and improve efficiency.

Ferrari video

Scuderia Ferrari Sponsorship

Infor Automotive

Infor LN

At Infor, we hold speed and quality in

very high regard, and theres no better
partner to represent that than Scuderia
Ferrari. said Charles Phillips, CEO, Infor.
By sponsoring the prestigious Formula
One team, we want to send a message
about Infor and our software: Were agile,
were precise, and we build experiences
to support the best of the best around
the world.

Automotive tier and aftermarket suppliers

live in a world of constant changeif you
cant keep up successfully, you risk
falling behind permanently. Cutting
edge Infor Automotive solutions help
you change in ways that meet your
needs and your schedule. When your
systems make it easy to keep ahead of
the breakneck speed of auto industry
progress, youll turn your ability to change
into a strategic advantage.

Infor LN is the leading integrated suite

of software designed specifically for
project-driven, engineer-to-order,
and work-order-based manufacturing
companies. Manufacturers around the
world use Infor LNs advanced processes
for in-line sequencing, assembly line
control, and serial genealogy to build
complex products at scale.

Scuderia Ferrari sponsorship

Infor LN

Infor Automotive

Customer Innovation Study: Ferrari

10

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