Aquatic Services Review Discussion Paper
Aquatic Services Review Discussion Paper
DISCUSSION PAPER
April 2016
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EXECUTIVE SUMMARY
Following an extensive process of community engagement and consultation, this discussion paper has been prepared
to consider the future provision of aquatic facilities and services in the Shire of Campaspe.
Through the conduct of exceptionally well attended focus group sessions in each town with an outdoor pools and in the
formation of reference groups for each pool it has been clearly communicated that access to swimming facilities in rural
communities is a very high priority. The community also acknowledged the challenges of the cost of maintenance of
very old outdoor pool infrastructure, falling attendances, declining small town populations and the relevance and effective
access to facilities.
Adding to the challenge of sustaining community assets such as local pools has been the recent introduction of rate
capping for all Victorian Councils. This restriction and notable decline in state and federal funding for community assets
requires Council to review the level of services across all areas of operation to ensure that the limited funds available
are allocated to best overall community benefit.
The Aquatic Services Review has placed a high level of scrutiny on affordability and benefit and the consultation process
to date, has enabled Council to learn and understand what these benefits are.
This discussion paper draws on the feedback of the community and the further input of pool reference groups for each
town with an outdoor pool, and outlines three options of future service delivery for consideration.
From the consultation process, the community has told the council that aquatic facilities provide places for:
Whilst most of these opportunities are currently available to residents over a range of different facilities across
Campaspe, the quality, condition and accessibility of these facilities are on the whole, not up to par with community
expectations and preferences.
To continue the conversation with the community on what Campaspe aquatic facilities look like in the future, the Council
has developed three different facility development options that may meet the needs of the community and take into
account cost, age of assets and expected decline in use of seasonal outdoor pools in small populations.
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OPTION A
REGIONAL, DISTRICT AND LOCAL AQUATIC FACILITIES
The Council provides a three tier service of Regional, District and Local aquatic facilities. All facilities would be retained
in their current formats and locations and capital funds would be allocated towards ensuring that all facilities are
compliant with relevant legislation and guidelines. Capital funds would also be allocated towards providing full access
to existing facilities for people with a disability. There would be no change to service diversity under this model.
OPTION B
REGIONAL, DISTRICT AND INTERACTIVE WATERPLAY FACILITIES
The Council provides a three tier service of Regional, District and Community aquatic facilities, with capital works
allocated to remodel and upgrade facilities at Kyabram, Rochester and Rushworth. Capital funds are also allocated to
decommission existing aquatic facilities at Lockington, Colbinabbin, Tongala and Stanhope and replace them with
interactive water play. A new interactive water play would also be provided in Echuca.
OPTION C
REGIONAL AND DISTRICT AQUATIC FACILITIES
The Council provides a two tier service of Regional and District aquatic facilities with capital works allocated to remodel
and upgrade facilities at Kyabram, Rochester and Rushworth and construct interactive water play facilities at each
location. A new interactive water play would also be provided in Echuca.
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BACKGROUND
COUNCIL SERVICES REVIEW PROGRAM
Over a number of years, the Council has been progressively undertaking reviews of all services provided to the
community. The purpose of the reviews has been to consider the long term financial sustainability of current service
levels and determine what changes to services are required overtime to ensure that future needs and demands can be
met. Services reviewed to date include childcare, places of assembly and the road network. In 2013, the Council
commenced a review of aquatic services.
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General condition assessments of all aquatic facilities and detailed inspections of pool shells, circulation and
filtration systems of the Rochester, Kyabram and Tongala Pools.
User survey.
Preparation of maintenance plans for each pool.
Analysis of operational and financial performance of each pool and modelling of projected performance to
2018/19.
Listing of major challenges that will impact on the capacity to sustain current services in the future.
Sharing the available data and information on the condition and performance of outdoor pools with the
community.
Conduct seven community focus groups sessions at each outdoor pool
Online feedback on facts and figures publication.
Formation of reference groups for each pool.
The public exhibition of this Discussion Paper marks the commencement of Phase IV, which will involve a review of all
feedback on the proposed options.
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The main household user of public swimming pools were self and/or adult in households with children.
Overall, recreational swimming was the highest activity. For outdoor pools, it was most common to use the pool
to cool down in the hot weather.
Pools not being heated, having access to a private pool and being too busy were reasons for people not using
the facilities.
Echuca respondents suggested improving the amenities, offering longer opening hours and reducing the cost
of entry would encourage more use.
Outside of Echuca, respondents suggested improving the amenities, offering longer opening hours and
improving the landscape and pool surrounds would encourage more use.
A high number (19%) of residents have access to a private pool. Research from other Councils suggests that
the increasing number of backyard pools has contributed to a decrease in attendances at public swimming
pools.
Longer opening hours, improved amenities and improved landscape and pool surrounds were common themes
for improvements at all of the pools.
21% of residents had used a Greater Shepparton City Council pool in the past 12 months.
A quarter of residents had not used any Shire of Campaspe pool in the past 12 months.
Phase I activity also included an internal review of the operational performance of all aquatic facilities and progression
of detailed assessment of the condition and probable future renewal and maintenance costs.
This information was collated into a fact and figures information booklet, containing key financial and operational
information and identification of three major challenges to the sustainability of aquatic facilities into the future.
The outcomes of this phase provided information and detail for progression to the Education and Engagement activities
of Phase II.
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PHASE II
ENGAGEMENT AND EDUCATION ACTIVITIES
The Council has been committed an open and honest discussion with the community about the future of aquatic services
in the Shire of Campaspe and during Phase II of the review, has created a number of activities and processes to facilitate
this.
An Aquatic Services facts and figures document was prepared and distributed. This document provided an outline of
the main challenges to the sustainability of aquatic services in their current formats and historical trends in attendance
and operational costs. The document also outlined future expected asset renewal (maintenance) and provide projections
of future operating costs and attendance based on historical trends.
With the facts and figure document published and available, the Council hosted focus groups sessions at each town
with an outdoor pool, run in conjunction with pool parties at each venue. More than 250 residents participated in the
seven sessions, with many other friends and facility enjoying a free BBQ and activities run by Council programs staff.
A large amount of feedback and comments were offered at these meetings and scribed for the record on butchers paper.
As a further indication of the passion the community have for their pools, 113 people nominated to join a Pool Reference
Group for their community.
In addition, more than 150 individual submissions were received on-line, with high support for the retention of all outdoor
pools and a range of suggestions on the future direction of aquatic services.
Communications
There were was a lot of feedback about the Councils communication of details about operating hours, seasons and
availability of programs such as learn to swim. Suggested improvements included making sure all venue signage had
up to date information on season opening and closing dates, operating hours and a clear notice about the process used
by Council to determine when operating hours are reduced or increased due to weather conditions. The use of school
newsletters was also suggested as a way to advertise the availability of programs.
Amenities
The quality of amenities was generally considered poor to average, with the condition of change rooms and toilet facilities
the most common cause for complaint. Cleaning practices and services were not considered to be an issue which
indicates that dissatisfaction with amenities is most likely linked to the age and physical characteristics of the buildings.
Improvement to the quality of finishes and fixtures of amenities was often raised in feedback.
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Operating Hours
There was a high level of dissatisfaction with the current operating hours, both in terms of total hours open and the times
of opening and closing. Concern was also expressed that some pools had less operating hours than others and that
specific needs of each community are not taken into account. The weekday afternoon hours for opening was frequently
questioned and review sought. It was suggested that improvements could be made by Council staff meeting with the
community before each season to discuss operating arrangements.
Pool Condition and Cleanliness
The general view was that water quality and the general condition of the pools was at a satisfactory level. Many
comments were made about cold water being a deterrent to participation my many groups and individuals and have
suggested that the heating of pools would increase use. A number of suggestions were made about the installation of
solar heating and the use of solar blankets to improve water comfort.
Surrounds and Landscaping
It was acknowledge by many residents that the maintenance of the surrounds has improved significantly with favourable
comments about the quality of the lawns. More shade was sought and there were many calls for BBQs that are
understood to have been removed to be replaced. The potential for the community to take responsibility for surrounds
maintenance was discussed as a way of reducing costs.
Water Features
One of the most frequent comments from residents was disappointment that diving boards are no longer available and
that this was one of the few attractions for teenagers. Inflatables were considered a positive feature, however concern
was expressed that due to the limited number of inflatables, and communities rarely had access to them. It was
suggested that community groups could possibly buy and manage inflatables on a voluntary basis.
Strong interest was shown in the addition of interactive water play facilities, however it was clearly indicated that access
to both traditional pool formats and interactive water play facilities was preferential. Support was shown for interactive
water play facilities replacing shallow water toddlers pools.
Kiosk
The man concern expressed about the kiosk was the risk of lifeguards being distracted from their duties and observations
that lifeguards spent too much time in the kiosk instead of patrolling and supervising patrons. It was suggested that the
community could run the kiosk and assist with the collection of entry fees and recording of attendances.
Recording Attendance
The accuracy of recording attendances was questioned and concern expressed that if attendance numbers are to be
used in the future to measure the performance of pools, data collection had to be improved. The use of technology to
assist this was raised as a means of improving the integrity of data collected.
Access
The community expressed significant understanding of the limitations of exiting pool designs in providing access for
people of all abilities and findings ways to address this was considered a very high priority. There was no support for
consideration of a transport system as an alternative option to provision of a local pool and it was clearly expressed that
local availability was an importance part of accessing the benefits of aquatic facilities.
Value for Money
In general it was regarded that the price of entry and membership offered good value for money. Some concerns were
expressed that increasing fees by too much, might reduce access for people from low income families There was also
some support for fees to be increased as they are considered to be too low.
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Suggestion were made for the Council to provide reciprocal rights to all pools on the payment of seasonal membership.
It was expressed by some that small towns are not after gold plated facilities and wish to maintain current infrastructure,
with service improvement.
Cost of Service Provision
More community involvement in the operation of pools is needed to reduce costs and increase use. Some suggestions
that return to full community management would improve service and reduce costs.
General acceptance that the cost challenges presented will impact on capacity to continue service provision into future.
Need to place a value on the cost benefit of outdoor pools. Need to have more accurate and dependable data on
attendances.
Community Participation
There was strong support for the community to become more involved in the management and operation of outdoor
pools in order to improved attendances and reduce operating costs.
Uncertainty was expressed as to the communitys capacity to return to full management and operational control of
outdoor pools. Technical skills/qualifications, risk management and a lack of volunteers were cited as factors to this
uncertainty. More confidence however was expressed in the capacity and interest of the community to undertake grounds
maintenance, kiosk operation, and the planning and facilitation of community events and activities.
PHASE III
Pool Reference Group Engagement
At each of the Phase II Focus Group Sessions, participants were invited to make expressions of interest in joining a Pool
Reference Group (PRG) for each outdoor pool. A total of 113 expressions of interest were received and following a
nomination process, a total of 51 people were appointed across the seven PRGs.
Over June and July, a meeting was held with each PRG to discuss the review and the ongoing process of consultation
and enjoyment with each group. It had initially been intended to hold individual works shops with each PRG however
resource limitations resulted in a single work shop of all PRGs held on July 1 2015 in Rochester.
As background to the workshop, a Pool Reference Group Information Package was distributed to all group members.
The information package contained details on the following:
The PRG workshop was attended by 27 members, representing each of the seven groups. Over two hours, participants
were guided through a Pool Reference Group Workshop Package, a document outlining a number of proposals and
questions related to various aspects of facility and service provision. Discussion points and proposals included
performance measures and targets, getting greater community participation in the use and operation of pools, the level
of services and facilities into the future and the consideration for thresholds on the cost of maintenance and renewal of
pool infrastructure.
At the conclusion of the workshop each PRG was invited to provide a formal response to the questions proposed in the
workshop package and on any other matter they desired. A five week period was agreed upon to enable each group to
meet and formulate a response.
The responses provided by the reference groups have been used to assist in the formation of the proposed service
models outlined in this Discussion Paper.
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FACILITIES
ECHUCA WAR MEMORIAL AQUATIC CENTRE (EWMAC) INDOOR, HEATED WATER
FEATURES
Main Pool
Size: 50.0 m x 22.0 m, Depth: 1.0 - 1.8 m
Learners Pool
Size: 15.2 m x 8.0 m, Depth: 0.6 - 1.0 m
Toddlers Pool
Size: 12.5 m x 8.0 m, Depth: 0.0 - 0.6m
Kiosk, Change Rooms, Steam Room & Spa, Gymnasium, Program Rooms
AVAILABILITY
This venue is available 52 weeks per year.
GEOGRAPHICAL ACCESS
The majority of users of this facility will come from within a catchment radius of 15km, however some uses will travel up to 50km
to access the services offered.
ALL ABILITIES ACCESS
Access for people with a disability is severely limited for the Main Pool.
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ECHUCA
KYABRAM AND
ROCHESTER
ALL OTHER
POOLS
At present there is no provision of opportunities for interactive water play, facilities feature that is becoming increasingly
available in many other local government areas either as replacements for traditional pool provision or as additional
features. Small to medium sized interactive water play facilities are generally available free to the public and usually
collocated with other parks amenities such as public toilets and change rooms, wayside stops, BBQs and Shelters.
Interactive water play facilities are fully automated and do not require supervision and have relatively lower maintenance
and operational costs than traditional pool facilities.
Access to facilities by people with a disability is severely limited at all outdoor facilities and requires significant funding
and remodelling of all pools and amenities to achieve compliance.
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2016
$791,185
$48,503
$80,306
$58,931
$96,055
$59,014
$56,889
$69,169
$1,260,052
ANNUAL ATTENDANCE
2015
145,535
1,923
11,475
2,436
9,205
3,264
2,345
4,064
180,247
2016
147,718
1,904
11,590
2,412
9,297
3,297
2,322
4,023
182,562
ANNUAL OPERATING
COST PER ATTENDANCE
2015
$5.26
$27.56
$7.57
$23.99
$10.66
$18.39
$26.53
$18.11
$6.98
2016
$5.36
$25.48
$6.93
$24.44
$10.33
$17.90
$24.50
$17.19
$6.90
Over the next 15 years without change to current service levels, it may be expected that around $24.5 million will be
expended and around 3 million attendances will be recorded. Of this, outdoor facilities will account for just 18% of total
attendances at a cost of $16.79 per attendance. EWMAC will experience around 2.45 million attendance at a cost of
$6.24 per attendance. The forecasts for each facility are shown below.
FACILITY
EWMAC
AGGREGATED NET
OPERATING COST
AGGREGATED
ATTENDANCE
15 YEAR PROJECTION
15 YEAR PROJECTION
15 YEAR PROJECTION
2,464,252
$6.24
$942,837
31,024
$30.39
Kyabram
$1,561,046
186,559
$8.37
Lockington
$1,145,544
33,749
$33.94
Rochester
$1,867,187
149,654
$12.48
Rushworth
$1,147,157
53,066
$21.62
Stanhope
$1,105,850
32,488
$21.62
Tongala
$1,344,557
56,304
$23.88
TOTAL
$24,493,815
3,007,094.96
$8.15
$9,114,177
542,842.51
$16.79
Colbinabbin
$15,379,638
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All residents will have reasonable opportunities to use and enjoy a diverse range of high quality, financially
viable and fully accessible aquatic facilities, programs and activities.
Campaspe Aquatic Facilities shall provide opportunities for:
In order to ensure this vision and create these opportunities, the Shire of Campaspe will:
Provide residents with reasonable access to a range of indoor and outdoor aquatic facilities and
programs that are equitably distributed across the municipality in light of township location, viable
travel times (by vehicle) and population catchments.
Improve the diversity and quality of aquatic service opportunities through a ong term of
modernisation and rationalisation of facilities and features.
Ensure all future facilities maximise access for people with a disability.
Ensure that all aquatic facilities are well managed and maintained and optimally used.
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The three models are compared against the current level of service and facility provision, with cost differences for
operational expenditure, maintenance and renewal and capital improvements projected over a 15 year period to 2031.
An implementation plan has been prepared for Option C.
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REGIONAL
DISTRICT
LOCAL
The diversity of the service will not change under this model. The quality of the service will be slightly improved through
the allocation of funds to provide full disability access to all facilities.
AGGREGATED
ATTENDANCE
15 YEAR PROJECTION
15 YEAR PROJECTION
15 YEAR PROJECTION
$15,379,638
$942,837
$1,561,046
$1,145,544
$1,867,187
$1,147,157
$1,105,850
$1,344,557
2,464,252
31,024
186,559
33,749
149,654
53,066
32,488
56,304
$6.24
$30.39
$8.37
$33.94
$12.48
$21.62
$21.62
$23.88
$24,493,815
3,007,094.96
$8.15
FACILITY
EWMAC
Colbinabbin
Kyabram
Lockington
Rochester
Rushworth
Stanhope
Tongala
TOTAL
The operational cost for this model over 15 years is estimated at $24,493,815 with an average cost per attendance
estimated at $8.15 for this period.
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IMPACT ON ACCESSIBILITY
This option maximises access for people with a disability to all existing facilities.
IMPACT ON SUSTAINABILITY
This model will retain the same current replacement value of a replacement value of $25,877,993. All environmental
impacts will remain unchanged. Financial sustainability also remains unchanged.
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REGIONAL
DISTRICT
INTERACTIVE
WATER PLAY
The diversity of the service is enhanced under this model through the introduction of opportunities for interactive water
play in eight locations. The quality of the service markedly improves and major impacts are made in terms of access to
facilities for people with a disability. Short Course swimming would also become available at the Rushworth, through
modifications to the main pool length (from 30m to 25m) and adjustments to depth at the shallower end.
AGGREGATED
ATTENDANCE
15 YEAR PROJECTION
15 YEAR PROJECTION
15 YEAR PROJECTION
$15,768,412
$388,775
$1,360,711
$388,775
$1,360,711
$1,166,324
$388,775
$388,775
$21,211,256
2,464,252
31,634
219,825
36,540
176,339
62,528
35,175
60,960
3,087,254
$6.40
$12.29
$6.19
$10.64
$7.72
$18.65
$11.05
$6.38
$6.87
FACILITY
EWMAC
COLBINABBIN
KYABRAM
LOCKINGTON
ROCHESTER
RUSHWORTH
STANHOPE
TONGALA
TOTAL
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By comparison to the current service level, this model offers significant operational savings over a 15 year period of
around $3,960,000 and it is forecast that the cost per attendance for all facilities would be reduced from around $8.15 to
$6.62 per attendance. Rushworth Swimming Pool would become the most highly subsidised facility, however will provide
access for Colbinabbin and district residents to
IMPACT ON ACCESSIBILITY
This option maximises access for people with a disability, with all interactive water play facilities accessible to wheelchairs
and new access ramps to pools at Kyabram and Rochester.
KYABRAM
ROCHESTER
RUSHWORTH
DISTANCE
TIME
DISTANCE
TIME
DISTANCE
TIME
DISTANCE
TIME
TONGALA
26.9 km
22 min
15.9 km
13 min
34.3 km
26 min
41.1 km
31 min
STANHOPE
48.5 km
38 min
19.9 km
16 min
34.0 km
26 min
16.6 km
14 min
COLBINABBIN
63.4 km
49 min
52.7 km
40 min
33.1 km
26 min
20.6 km
16 min
LOCKINGTON
35.3 km
28 min
59.5 km
47 min
23.9 km
19 min
72.9 km
58 min
For Option B, the longest trip to access opportunities at district or regional facilities is between Lockington and Rochester
at around 19 minutes (23.9 kilometres). The shortest trip is between Tongala and Kyabram which would take
approximately 13 minutes to travel 15.9 km.
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IMPACT ON SUSTAINABILITY
This model will reduce Council asset renewal liabilities with the new facilities having a significantly lower overall
replacement value than current assets. The new replacement value is estimated at $24,260,981.This would provide a
reduction in Councils long term expected renewal commitments by around 6%. Operational costs are expected to be
reduced under this option and are also expected to be lower than current estimates and lower than costs estimated for
Option A.
Collectively, this option will require less water, power, chemicals for an overall improvement in financial and
environmental sustainability.
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REGIONAL
DISTRICT
The diversity of the service is enhanced under this model through the introduction of opportunities for interactive water
play in four locations. The quality of the service markedly improves and major impacts are made in terms of access to
facilities for people with a disability. Short Course swimming would also become available at the Rushworth, through
modifications to the main pool length (from 30m to 25m) and adjustments to depth at the shallower end.
AGGREGATED
ATTENDANCE
15 YEAR PROJECTION
15 YEAR PROJECTION
15 YEAR PROJECTION
$15,768,412
$1,360,711
$1,360,711
$1,166,324
$19,656,158
2,464,252
219,825
176,339
62,528
2,922,945
$6.40
$6.19
$7.72
$18.65
$6.72
FACILITY
EWMAC
Kyabram
Rochester
Rushworth
TOTAL
By comparison to the current service level, this model offers significant operational savings over a 15 year period of
around $4,837,657 by comparison to the current service arrangement and it is forecast that the cost per attendance for
all facilities would be reduced from around $8.15 to $6.72 per attendance. Rushworth Swimming Pool would become
the most highly subsidised facility, however will provide access for Colbinabbin and district residents.
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IMPACT ON ACCESSIBILITY
This option maximises access for people with a disability, with all interactive water play facilities accessible to wheelchairs
and new access ramps to pools at Kyabram and Rochester.
KYABRAM
ROCHESTER
RUSHWORTH
DISTANCE
TIME
DISTANCE
TIME
DISTANCE
TIME
DISTANCE
TIME
TONGALA
26.9 km
22 min
15.9 km
13 min
34.3 km
26 min
41.1 km
31 min
STANHOPE
48.5 km
38 min
19.9 km
16 min
34.0 km
26 min
16.6 km
14 min
COLBINABBIN
63.4 km
49 min
52.7 km
40 min
33.1 km
26 min
20.6 km
16 min
LOCKINGTON
35.3 km
28 min
59.5 km
47 min
23.9 km
19 min
72.9 km
58 min
Information sourced from Whereis website
For this service model, the longest trip to access opportunities at district or regional facilities is between Lockington and
Rochester at around 19 minutes (23.9 kilometres). The shortest trip is between Tongala and Kyabram which would take
approximately 13 minutes to travel 15.9 km.
IMPACT ON SUSTAINABILITY
This model will reduce Council asset renewal liabilities by comparison to the current level of provision, with the new
facilities having a significantly lower replacement value than current assets. This will reduce the Councils long term
expected renewal commitments by around 12%. Operational costs are expected to be reduced under this option are also
expected to be lower than current estimates and lower than costs estimated for Options A and B.
Collectively, this option will require less water, power, chemicals for an overall improvement in financial and
environmental sustainability greater than Options A and B.
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CURRENT
OPTION A
OPTION B
OPTION C
OPERATIONAL COSTS
CURRENT
OPTION A
OPTION B
OPTION C
$24,493,815
$24,493,815
$21,211,256
$19,656,158
$ 8.15
$8.15
$6.87
$6.72
N/A
NIL
$3,282,559
$4,837,657
CURRENT
OPTION A
OPTION B
OPTION C
Nil
$2,487,773
$6,170,173
$4,598,861
$25,877,993
$25,877,993
$24,260,981
$22,689,670
Nil
Nil
-6.2%
-12.3%
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Works
Demolition of Pools and Buildings at Lockington, Colbinabbin,
Stanhope and Tongala
Capital Cost
$305,800
Year Two
$1,420,479
$ 256,170.93
Estimated saving based on
closing four facilities plus 3.6%
allowance for annual increases.
$80,306 One year saving on
Kyabram estimated operating
costs during construction.
Sub Total $336,476.
Year
Three
$1,453,943
Year Four
$1,025,812
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Year Five
$392,828
Total Capital
Cost
$4,598,861
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