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Appsense 101

The document discusses the key capabilities and configuration options of an environment manager software. It can personalize settings and automate actions based on conditions, create user groups with common settings, manage access rights, analyze user profiles, and configure application and desktop settings. Key servers manage the personalization of settings and deployment of configurations to endpoint computers.

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185 views

Appsense 101

The document discusses the key capabilities and configuration options of an environment manager software. It can personalize settings and automate actions based on conditions, create user groups with common settings, manage access rights, analyze user profiles, and configure application and desktop settings. Key servers manage the personalization of settings and deployment of configurations to endpoint computers.

Uploaded by

api-322238932
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Updated 6/23/16

Environment Manager
Policy Configuration

Able to personalize automated custom actions and configurations based on conditions and
IF statements

The screen above shows:


1. When the Desktop is created it will run the AppSense Enabled node. Which checks if
AppSense is installed on the machine before continuing
2. It will then run the Office Migration and Drive Mapping Node
3. The Drive Mapping node check s if the user is in either of the groups listed
4. If the user is listed in either group, Appsense will unmap Drive H:\ and remap it
again while booting up
5. This is to ensure that any actions are repeated and clear of potential errors;
AppSense cannot map a drive to H if it is already occupied

User Personalization

Create groups for users based on common needs and requirements


Can set different settings for separate groups based on application needs

Others
Access Rights

Manage -> Access Rights

Master Administrator Admin capabilities with control over access rights


Web User Help desk user for using web console for EMbrowser, can only access web
console
Web Administrator Can only access web console but can access the settings portion
Self-Service Allow users to log in and roll back their settings on their own
Support Console Can only roll back user settings in main console
Application Groups Cant modify user settings, but can create new application groups
and whitelist them

Analysis

Right click on a personalization group -> Personalization Analysis


Can view users profile sizes, determine which applications take up the most space
Modify and delete user data on a per user basis here

Application Manager

Scan endpoints and generate a report of installed applications on the endpoint

Able to allow and give limited elevated rights to known applications

Provide auditing logs to track/monitor activity

Replace Run as admin with an audited option (Users are unable to run as admin without providing a
reason, which is logged)

Can prevent child processes from running (Running programs from cmd.exe, etc.)
URL Redirection (Global Settings -> URL Redirection)

Can close applications based on certain criteria (Global Settings -> Application Termination)

Trusted ownership can block unwanted programs from running

Management Console

Track and deploy different configuration versions, for created deployment groups

Monitor activity, push changes using update now, and manage computers on assigned deployment
groups

Insight

Accessible through the browser, able to monitor users, applications, OSs, devices, and data

Able to generate reports to track login times, and show the cause of long login times

Can track application installs, usage, errors, blocks, CPU usage, etc.

OnDemand

Allows users to get past the specified restricted rights by using a challenge/response code
Shared key on the web console and Application Manager program must match in order to work

EM Browser

Web version of the console


Able to track profile sizes, application usage, perform user rollbacks, manage backups, etc.
Help desk are able to assist users by rolling back targeted software to their last known working
date

A limit of 5 (May be changed) archives are stored, any more will be purged and deleted; Archives are
saved at reoccurring set times

How are Windows and Application settings saved and applied?

Application settings are saved when the application is closed


o Data can be rolled back to a previous point, to revert changes/problems

Windows settings are saved during log off, lock, or disconnect (May be changed), does not apply
until re-logged
o Last log off takes priority when saving Windows data with multiple logins

Servers - Management and Personalization


MANAGEMENT SERVER (CONSOLE):

Applies the configuration and manages the versions for different deployment groups
Computer management
Can deploy AppSense Agent and Insight to targeted computers
Can move computers into specified deployment groups (Test/Prod)
Poll now pushes set configurations to the selected computer (Otherwise, autochecks in every
minute)

Personalization server (Environment/Application):

Apply the configurations to applications, profile, GPO (Conditions and actions/If decision
statements)
Actions can be set to activate during certain conditions (Network connect, Process start,
Logon/Logoff, Session disconnect, etc.)
Set default locations for user specific folder redirection

Policy Configuration
Opening a configuration file
1. RDP into the personalization server

2. Open up the Environment Manager through the start menu

3. File -> Open -> Configuration from Management Center to open the configuration file

4. Select appsnsmslc01 from the list; If the server is not listed, add it through the circled icon
below

Making the changes


1. Select a condition or cause in which to start the action i.e. Logging in, shutting down, starting a
program, connecting to the network, or any other below

2. Create a series of decision statements that runs through multiple checks. There are multiple
combinations of actions, conditions and lockdowns available from the menu. If a desired action
is missing, there is a custom option to include a VB or Powershell script

Saving the changes


1. Once the settings are configured, save the changes by clicking on the floppy disk icon with the
green checkmark

2. A review prompt will appear, once all changes are reviewed, select OK

3. A prompt will appear to include a description to detail the changes made to the configuration

Applying the changes


1. Open up the management console on the appsnsmslc01 server and select the deployment
group to apply the configuration file to

2. Right click on the configuration field and select change configuration

3. Select the updated configuration file

4. Review the changes and submit via the Review and Submit button in the bottom right

Policy Change Request


Help Desk Portal

Accessible through
1. Help desk will enter the provided user information on their end, (Username/Resource
type/File Name/ Manufacturer/Request Type/ Expiration time/Request Code)
2. Once authorized, OnDemand will generate a response code to give back to the user to
input

3. Users will also have a desktop icon which allows them to request certain rights for
windows functions

End user
1. End user will right click on the application to request challenge code

2. User will then receive a prompt with information to give to helpdesk via phone

3. User will input code received from help desk

4. If the response is entered incorrectly, the user will receive an error prompt

Links/ Servers to know


AppSense Software Site:
Insight:
EMBrowser:
OnDemand:

Additional Info: http://blog.eeg3.net/2013/09/20/appsense-certified-professional-2-0-exam-prep/

Servers
Personalization Servers:
Management Servers:
Desktop and document data stored here:

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