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ManageBac Breakfast Presentation - Toronto 2016

This document provides an agenda and slides from a ManageBac breakfast presentation. The presentation includes: 1. Welcome and introductions from the Managing Director. 2. A panel discussion with coordinators from three schools about their experiences using ManageBac. 3. Details on ManageBac's support commitments, including 24/7 phone and email support as well as frequent software updates. 4. An overview of ManageBac's product roadmap, including plans to improve the student experience through new features like online courses and mock exams.

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Faria Education Group
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We take content rights seriously. If you suspect this is your content, claim it here.
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8K views33 pages

ManageBac Breakfast Presentation - Toronto 2016

This document provides an agenda and slides from a ManageBac breakfast presentation. The presentation includes: 1. Welcome and introductions from the Managing Director. 2. A panel discussion with coordinators from three schools about their experiences using ManageBac. 3. Details on ManageBac's support commitments, including 24/7 phone and email support as well as frequent software updates. 4. An overview of ManageBac's product roadmap, including plans to improve the student experience through new features like online courses and mock exams.

Uploaded by

Faria Education Group
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 33

@managebac

#mbbreakfast #IBTO2016

Angelica Nierras
| Slide
1|
Managing
Director

Agenda
Thank you for joining us!

Welcome!

Panel Discussion

Support Commitments

Product Roadmap

Thank you! + Q&A

@managebac
#mbbreakfast #IBTO2016

| Slide 2 |

Welcome!

Who We Are
We design integrated information systems to enhance eciency in education globally.
We have built the rst
cloud-based school
management suite for
international schools:
ManageBac for planning,
assessment & reporting,
and OpenApply for
admissions & enrollment.
We were founded in 2007
by three former IB
Diploma students.

@managebac
#mbbreakfast #IBTO2016

| Slide 4 |

The Beginning

@managebac
#mbbreakfast #IBTO2016

| Slide 5 |

Today
We are honored to serve over
2,000 leading International Schools in 120 countries.

@managebac
#mbbreakfast #IBTO2016

| Slide 6 |

Panel Discussion

Robinson Secondary School


Located:
IB School since:
ManageBac School since:
# students:

Uses ManageBac for:


Diploma

Fairfax, Virginia
2008
2011
375

Wendy Vu
Diploma Coordinator
President of IB Mid-Atlantic
Association
[email protected]
+1 703 426 2254

@managebac
#mbbreakfast #IBTO2016

| Slide 8 |

Signal Mountain Middle / High School


Located:
IB School since:
ManageBac School since:
# students:

Uses ManageBac for:


Diploma

Middle Years
Reports

Tennessee, USA
2010
2012
1,300

Marquita Thomas
Diploma & MYP Coordinator
[email protected]
+1 423 886 0880

@managebac
#mbbreakfast #IBTO2016

| Slide 9 |

Strathcona-Tweedsmuir School
Located:
IB School since:
ManageBac School since:
# students:

Uses ManageBac for:


Diploma

Middle Years
Reports

Alberta, Canada
2000
2013
443

Trevor Julian
Middle School Principal
[email protected]
+1 403 938 4431

@managebac
#mbbreakfast #IBTO2016

| Slide 10 |

Support Commitments

Global Sales & Support

Chicago
IBA HQ

Our Commitments
Telephone & e-mail support 24 hours, Monday
through Friday
Complimentary online training (available via
webinar)
Extensive step-by-step Help tutorials and Online
Support Center
We listen to your suggestions, problems & ideas,
and make updates weekly
Enterprise system architecture and backups
provide peace of mind

Kevin

Kristy

J-D

Ryan

Paula

@managebac
#mbbreakfast #IBTO2016

Beatrice

Kirsten

Anne

| Slide 12 |

Support Report Card


28,424 support requests
July 2015 July 2016
Average wait time 10 hours

18%

22%

FAST
Within an hour

GOOD
1 4 hours

3 481

3 481

3 500

2 721
2 374

2 374

2 103
1 502

07/15

08/15

09/15

10/15

11/15

12/15

01/16

02/16

@managebac
#mbbreakfast #IBTO2016

03/16

04/16

05/16

06/16

1 750

0
07/16

| Slide 13 |

Service Report Card


99.9% Average Uptime
More than 39.6 mm page views in May 2016

@managebac
#mbbreakfast #IBTO2016

| Slide 14 |

On Planes, Trains & Buses


There is no substitute for face-to-face support. On average, we visit 3
schools every working day. This year we have visited:
USA
Alabama
California
Colorado
Connecticut
Florida
Georgia
Illinois
Iowa
Indiana
Maryland
Michigan
Nevada
New York
Ohio
Oregon
Texas
Virginia
Washington
Wisconsin

Canada
British Columbia
Calgary
Ontario
South America
Quito
Bogota
Caribbean
Bermuda
Virgin Islands

Europe
Bulgaria
Finland
Germany
Greece
Italy
Spain
Poland
Netherlands
Switzerland
Turkey
Middle East
Abu Dhabi
Amman
Doha
Dubai
Kuwait City

@managebac
#mbbreakfast #IBTO2016

China
Beijing
Hong Kong
Shanghai
Shenzhen
Wuxi
Guangzhou
Nanjing
Shenzhen

Thailand
Chiang Mai
Bangkok

Australia
Adelaide
Sydney
Melbourne

schools visited
YTD in 2016

India
Mumbai
Bangalore
Hyderabad

402

1,200+
total school visits
planned for 2016

| Slide 15 |

User Group Conferences & Socials


Our User Group Conferences strengthen our community and provide
insight into school needs driving our future product development.

All the sta were fantastically


helpful; the conference had a
great atmosphere and the talks
were inspirational and thought
provoking.

So impressed with you all.


Really, I am really looking
forward to working with you all
now that Ive met you. Thanks
for the great opportunity!
@managebac

Learning from other schools


was helpful! Very interested to
join another conference.

@managebac

Future Focus
New Interface Design
Books

2016-2017
Road Map

Pamoja Online Courses


eAssessment & Mock Exams
LaunchPad
Assessment & Reporting

CONFIDENTIAL

18

Reection
With the completion of e-Coursework in 2015 and looking back on nine
years of continuous development, we have fullled our original goal &
mission of streamlining coordination and improving the management of
IB programmes.

@managebac
#mbbreakfast #IBTO2016

| Slide 19 |

Looking to the Future


We will be refocusing the majority of our eorts on improving the
individual student experience across their IB journey:
Starting with nding the right IB World School by bringing the Common
App model to international schools through OpenApply

Choosing the right DP subjects with enhanced Plan worksheets


Strengthening ATL skills with time management & organization through
enhanced Goal planners

Preparing for mock & nal exams with eAssessment


Making the best summer & university plans to fast forward to the future

@managebac
#mbbreakfast #IBTO2016

| Slide 20 |

New Interface Design


Since 2015, we have been working to enhance the interface design
of ManageBac in order to support a faster more responsive layout,
to improve accessibility on mobile devices (both tablets & phones)
and to provide a consistent user experience across Books,
OpenApply, LaunchPad and all future services.
This fall we will be releasing the new look & feel for students &
parents rst and for teachers, coordinators and administrators in
January 2017. In order to ensure a smooth roll-out, we will be
oering complimentary walkthroughs during the fall.

2016
Aug
2017
Jan

For Parents & Students


For Teachers & Administrators

We hope you will nd the new interface fresh & clean, consistent,
and customisable to better reect your school.
Sincerely,

Faster than Ever!

Derek Clark

Design Director

http://fariasystems.dribbble.com/

@managebac
#mbbreakfast #IBTO2016

| Slide 21 |

New Interface Highlights

Fresh & Clean: redesigned to provide a modern look and feel for the modern IB World school.
Consistency: one common design for ManageBac, OpenApply, Books and LaunchPad to
ensure a seamless user experience.

Customizable: custom designs & illustrations for your Login and LaunchPad Single- Sign-On
pages. Your school colors and accents.

@managebac
#mbbreakfast #IBTO2016

| Slide 22 |

New Unit Resources


Enhanced Resources

section with improved le


management.

Ability to embed Books and


better categorise les,
websites, videos and
photos.

Updated PDF exports


Improved formatting &
layout with Search.

Link Resources to

individual unit sections.

@managebac
#mbbreakfast #IBTO2016

| Slide 23 |

ManageBac Books

Diploma

Streamline book
purchasing with
ManageBac!
Manage budgets by
subject group.

Collaboratively plan and


approve purchase
requests.

Easily submit orders in

bulk to IB Source,
Amazon and direct to
publishers ensuring the
best possible pricing.

A curated catalogue of the top 200 IB titles for the IB Diploma and MYP with PYP to follow
in late 2016. Fully searchable and reference-able within the ManageBac platform across
curriculum unit planners, resources and tasks & assignments.
@managebac
#mbbreakfast #IBTO2016

| Slide 24 |

@managebac
#mbbreakfast #IBTO2016

| Slide 25 |

Integrated Model

for eBooks in IB Diploma


Designed to support
eective teaching &
learning from start to nish
with an improved eBook
delivery model:

In the curriculum when


planning a unit

In Resources when designing


a lesson, and

In tasks & assignments when


assigning reading.

@managebac
#mbbreakfast #IBTO2016

| Slide 26 |

Online Course Integration


Showcase Pamoja Online
Courses alongside your
face-to-face IB Diploma
courses with one-click
registration on your DP
Plan worksheets.

Simplify your IBIS exam


registration process for
Online Courses.

Single-Sign-On for

students provides direct


access to the Pamoja
learning environment.

Streamline reporting for

your Registrar with roll-up


and consolidation of
Pamoja Online Course
grades into your
ManageBac report cards.

@managebac

eAssessment by AssessPrep
Online Exams: Assessment
for the Future

Transition your paper-based


exams online for DP & MYP

Faster, more reliable and


natural vs. handwriting

Plan and manage your mock


exams eortlessly with
ManageBac Plan worksheet
integration

Oine exams delivery,


Coming Soon October 2016
@managebac
#mbbreakfast #IBTO2016

powerful analytics, and builtin syllabus topics


| Slide 28 |

Launchpad Single-Sign-On
Validation of e-mails will
be a requirement going
forward

Accounts will be auto-

linked based on e-mail


address e.g. OpenApply
Parent and ManageBac
Administrator & Parent
will now have ONE single
account.

Security & Data Protection


Updates in January 2016
(Privacy Shield replaces
EU-Safe Harbour)

Two-Factor SMS

Authentication will be
recommended for all
Administrator users.

Optional Custom Branding


@managebac

for your Login &


LaunchPad pages.

New Report Card Styles

Redesigned report card cover sheets provide a variety of new color


styles & patterns, including watercolor, lily and border designs.

Enhanced dragn drop reports editor allows for limitless


customization.

@managebac
#mbbreakfast #IBTO2016

| Slide 30 |

Roadmap for 2016


Recent Updates:
May 2017 Registrations & IBIS Plan Worksheets: Auto-linked to Class
Membership & Timetables and Syllabus & Exam Calendar

New PDF Exports for MYP IDU, Analytics, Unit Planners & Curriculum
Linked MB/OA/iSAMS Demo Sandbox with LaunchPad

Summer & Fall 2016:


Multi-Factor Authentication & Security for Admins (MB/OA)
Enhanced User Permissions (Access by Programme)
Submissions Support for Building Quality Curriculum
Khan Academy Integration for Resources in Unit Planners & Assignments
Attendance by Programme
Enhanced Year Transitions: Bulk Academic Year & Class Mapping
Enhanced Settings > Reports with Online Course Term Grades
@managebac
#mbbreakfast #IBTO2016

| Slide 31 |

How can we improve?


What are the key pain points for
your school?

Thank You!
Were excited to support
you in the years to come.

Angelica Nierras

Managing Director
+1 415 992 6389
[email protected]

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