How To Write Professional Email
How To Write Professional Email
Formatting
Inemail,asinregularwriting,sentencesshouldbegroupedintoparagraphs.Youcanindenteach
one5spacesorjustskipalinebetweenparagraphs.Donotstarteachsentenceonanewline!
Content
Usethesubjectlineintheheaderoftheemailtobrieflydescribewhatisinyouremail.Good
examplesofsubjectsareENG103assignmentattached,arequestfromJohnDoe,or
questionaboutclass(ENG103).
Emoticonsaregenerallybestleftout.^_^Useyourwords,especiallyadjectives.
Emailsarelikeletters:theyshouldcontainagreetingorsalutation,anopeningorintroduction,a
bodyinwhichyouexplainthepurposeforwriting,aconclusion,andaclosing.
Names
IfyournameappearsinanonRomancharacterset,youwillwanttostateyourfullnameinthe
email,butprobablynotinthesubjectline.Youcanintroduceyourselfinthefirstlineofthefirst
paragraph:ThisisMinhee.Andbesuretosignyourfullnameatthebottomintheform
FirstNameLastName:MinheeKim.Youcanprogramyouremailtosigneverymessagewithan
electronicsignaturethatincludesyourfullnameandtitleorcontactinformation,ifyoudlike.
ProfessorsshouldbeaddressedasEITHER:
Prof.LastnameORDr.LastnameORFirstname(sometimes)
ProfessorsarereferredtoasNEITHER:
Prof.FirstnameNORLastnameNORFirstname(usually)
Analyzethefollowingrealemailsfromstudentsforformatting,content,andpoliteness:
Email#1:Howcouldyouimprovetheformattingandwordingofthisemail?
from
to:JuliaDoe<[email protected]>
date: Mon,Dec10,2010at4:00PM
subject: today'sclass
DearJulie
Hi.ThisisJanos.
Iprobablywon'tbeabletoattendtoday'sclassandthursday'sclass.
Butifmyabsentityisnotenough,Iwilltaketimetodaytogotoclass.
Couldyouinformmeincase?
Sorrytotakeyourtime,butIthinkI'mrunningoutoftimetofinishmyreporttomycompany...
BestRegards
Janos
Email#2:Howcouldyouimprovetheseshortemails?
from:@sas.upenn.edu
to:JuliaDeak<[email protected]>
date:Thu,Oct9,2008at9:00AM
subject: Hi,thisisNoah.
IamNoah.I'dliketohandintheessayofunit2.
Attachedisthefile.Pleasereceiveit.
Seeyoutomorrow^^
Noah
From:@sas.upenn.edu
To:[email protected]
Date:February26,2011
Subject:statementofpurpose
HiMeredith,
From:@sas.upenn.edu
To:[email protected]
Date:February9,2010
Subject:Shamma
Hi Meredith ,
I reviwe the passion essay , can you accept it and check it ?
thank,
Shamma
Comparetheseemails.Find3problemswith#3.Thensayhow#4and#5aremorepolite.
Email#3:
DearDoe,
IamapplyingforasummerinstituteandIneedarecommendationletter.Thedeadlineis
tomorrow.Couldyoupleasewriteoneforme?Iamattachingtheformbelow.
Thankyou!
Mysincerely,
Jun
Email#4(written2monthsbeforedeadline):
Dear Julia,
How is your life in Seattle? I have not seen you for a long long time. I hope everything goes well
with you.
This is my second year for TESOL program. As I have been working as a research assistant for
Prof. Perfecto and Prof. Bien, I am more and more interested in doing research, therefore, I plan
to apply for the Ph. D. program at GSE. However, many of the professors that have taught me
cannot write a recommendation letter because they are the members of the committee. I was
wondering could you write a recommendation letter for me? I do understand if you cannot since I
know you are very busy. I hope you understand.
I will e-mail my SOP, transcript and resume to you if you can write a letter for me. Thank you
very much. I look forward to your response. Have a good weekend!
Sincerely,
Fanny
Email#5:
DearJuliaandEllen,
Ihopeyouarebothdoingwell.IamcurrentlyinChile,whereIhavecometolivefortheyear
beforereturningtogradschoolinthestatestogetaMasters(hopefullyinbilingualeducation!).I
amlookingforEnglishteachingjobstohelppaymywaythroughmystayhere,thoughIhave
mostlycometoperfectmySpanishandgettoknowmymom'scountry.Ihadaninterviewwith
aninstitutecalledCentrodeCapacitacinenIdiomas,andthedirectorhasaskedforaletterof
recommendation.IknowweonlyinteractedalittlebitduringtheTESOLworkshop,butIwould
greatlyappreciateifoneofyoumightwriteabrieflettercommentingonmypotentialasan
Englishteacher.IamresendingthematerialsIsubmittedfortheworkshop,andwouldbehappy
tosendyouothermaterials(resume,etc)ifnecessary.Thereisnorushonthissincefolksin
ChileareonvacationuntilmidFebruary.Pleaseletmeknowifoneofyoumightbeableto
writearecommendation.Iapologizeforsendingthisduringvacationtime.Thankyouvery
much!
Igreatlyappreciateyourhelp.Happy2009!
Allthebest,
Maria