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Process Interactions

This document outlines the key processes that interact across Company XX's operations including product realization from customer requirements to delivery, resource management for human resources, facilities and equipment, and management activities for continuous improvement, audits, and customer satisfaction. It shows the relationships and information flows between the customer, manufacturing, purchasing, quality assurance, and other functions.

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cao thanh quoc
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181 views

Process Interactions

This document outlines the key processes that interact across Company XX's operations including product realization from customer requirements to delivery, resource management for human resources, facilities and equipment, and management activities for continuous improvement, audits, and customer satisfaction. It shows the relationships and information flows between the customer, manufacturing, purchasing, quality assurance, and other functions.

Uploaded by

cao thanh quoc
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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COMPANY XX PROCESS INTERACTIONS

Customer Requirements
Customer
Communication &
Marketing

Product
Realization
Process
NPI & Product
Change Control

Resource Needs

Resource Management

Resources

Customer Order
Processing

Management
Activities

Human Resources

Training

Maintenance of
Facilities, Equipment
& Work Environment

Health & Safety


Management
System
Requirements

Forecasting

Purchasing &
Supplier Evaluation

Verification Activities
(Incoming Inspection,
Process/Product
Audits & Calibration)

Policies &
Directives

Production
Scheduling

Measurement, Analysis &


Improvement

Manufacturing
(Fabrication, Coating,
Assembly & Packout)

Product Data
Material Handling,
Storage & Delivery

Customer Satisfaction

Continuous
Improvement

System Review

Internal Audits

Performance
Management

Corrective &
Preventive Action

Customer
Satisfaction

Customer Support,
Field Service,
Warranty
Administration

Control of NonConforming Product

Feedback

Documentation &
Record Control

Quality Planning

Performance Data

Company XX Logo

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