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Good Documentation Practices - IVT - JVT

The document discusses good documentation practices for organizations in the pharmaceutical and healthcare sectors. It emphasizes that documentation is critical for compliance with good manufacturing practices (GMP) as it allows products to be consistently manufactured and traced. It outlines several key aspects of documentation including document fundamentals, creation, management, types of documents, best practices, and electronic records. Common documentation errors like missing dates or illegible writing that regulatory agencies often cite are also described. The document stresses the importance of having a controlled documentation system and clear procedures for document approval, identification, and changes.

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0% found this document useful (0 votes)
225 views7 pages

Good Documentation Practices - IVT - JVT

The document discusses good documentation practices for organizations in the pharmaceutical and healthcare sectors. It emphasizes that documentation is critical for compliance with good manufacturing practices (GMP) as it allows products to be consistently manufactured and traced. It outlines several key aspects of documentation including document fundamentals, creation, management, types of documents, best practices, and electronic records. Common documentation errors like missing dates or illegible writing that regulatory agencies often cite are also described. The document stresses the importance of having a controlled documentation system and clear procedures for document approval, identification, and changes.

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dcharlies
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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GoodDocumentationPractices|IVT
ByTimSandleOct1,20144:00amPDT

Abstract
TheeffectivecontrolandmanagementofdocumentationisacriticalpartoftheGMPprogramwithintheorganization.
Documentationcontrolisnotoptionalitisalegalrequirement.Anoverviewofgooddocumentationpractices
applicabletothoseworkinginthepharmaceuticalandhealthcaresectorsispresented.Specifictopicsfordiscussion
includedocumentationfundamentals,documentcreation,documentmanagement,bestpracticesinstyleandlayout,
completingdocumentsandrecordkeeping,electronicrecords,storage,errorsincludingerrorcorrection,andassociated
topics.Recommendationspresentedshouldcontributetodevelopmentofaneffectivesitedocumentationprogram.

Introduction
Theeffectivecontrolandmanagementofdocumentationisacriticalpartofthegoodmanufacturingpractice(GMP)
programwithintheorganization.Theaccuratecaptureofinformationplaysanimportantpartinthemanufactureof
pharmaceuticalsandmedicaldevices[1].GMPisthatpartofqualityassurancewhichensuresthatproductsare
consistentlyproducedandcontrolledtothequalitystandardsappropriatefortheirintendeduse[2].
TocomplywithGMP,facilitiesrequiredocumentedsystemsbasedonspecifications,manufacturingandpackaging
instructions,procedures,andrecords.Inparticular,specificbatchmanufacturingdocumentationmustbeinplace.
Thesedocumentsmustmakeitpossibletotracethehistoryofeachbatch.Thistraceabilityneedstobepossiblefora
minimumdefinedperiodthatistypicallyoneyearafterexpiryofthebatch.Thesetypesofrecordsareessentialforthe
qualityassurancesystem.
DocumentationisalsokeytoGMPcomplianceforitensurestraceabilityofalldevelopment,manufacturing,andtesting
activities.Documentationprovidestherouteforauditorstoassesstheoverallqualityofoperationswithinacompany
andthefinalproduct[3].Forexample,withtheFDACodeofFederalRegulations(CFR),21CFR211.180(e),recordsand
reports,states:"writtenrecordsshallbemaintainedsothatdatathereincanbeusedforevaluatingthequality
standardsofeachdrugproduct".ThisextracttherebylinkstheimportanceofgooddocumentationtoGMP.
Thispaperpresentsanoverviewofgooddocumentationpracticesapplicabletothoseworkinginthepharmaceutical
andhealthcaresectors.Specifictopicsfordiscussionincludethefollowing:
Goodmanufacturingpracticeanddocumentationincludingerrorsanderrorcorrection
Documentfundamentals
Documentcreation
Documentmanagement
Typesofdocuments
Bestpracticesfordocumentcreation,includingstyleandlayout
Completingdocumentsandrecordkeeping
Electronicrecords
Documentstorage

GoodManufacturingPracticeandDocumentation
ThereareanumberofaspectsofGMPthatrelatetodocumentation.GMPrequiresthatdocumentsshouldbe:
Controlledwithinthequalitysystem
Approved,signedanddated
Regularlyreviewed
Retained,and
Canbesupersededwithinthequalitysystem.
Pharmaceuticalandotherhealthcareorganizationmusthave"good"documentationpractices.Whethertheterm"GDP'
shouldbeusedtorepresent"gooddocumentationpractice"iscontentioussinceGDPismorecommonlyusedasan
acronymfor"gooddistributionpractice"'inrelationtothedistributionofmedicinalproducts.

TypesofDocumentation
Documentationreferstobothprintedformsandelectronicsystems.Broadlyspeaking,documentationtypescanbe
classifiedas:
Specifications
Manufacturingandpackaginginstructions
Standardoperatingprocedures
Records.
Morespecifically,thevarioustypesofdocumentsfoundwithinatypicalpharmaceuticalorganizationinclude:
Technicalagreements
Confidentialityagreements
Technicalreports
Qualitysystemrelateddocuments

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QualityManual
SOP's
Validationprotocolsandreports
Deviationreports
Auditplans
ValidationMasterPlansandvalidationdocumentsincludingURS,DQ,FAT,IQ,OQ,PQ,andValidationreports
Testmaterialrelateddocumentsincludingproductspecification,testmaterialreceipt,andreports
Personnelrelateddocumentsincludingtrainingrecords
Facilityrelateddocumentsincludingfloorplans,HVACplans,andenvironmentalspecifications
Deviationformsincludingunplanneddeviationsandsystemfailureinvestigation
Changecontrol
Worksheets,notebooks,andlogbooks
Documentationmustbeclear,freefromerrors,subjecttoregularreview,andbekeptuptodate.

Responsibilities
GMPrequiresthatthemanagementofeachfacilitydefinesresponsibilityfororigination,distribution,maintenance,
changecontrol,andarchivingofallGMPdocumentationandrecordswithinagivendepartmentorunit.Atthe
departmentallevel,documentownersarerequiredtoensureacceptabilityofallaspectsofdocumentationandrecords
management.Thedocumentationsystemsshouldbeauditedperiodicallybythequalityassurancefunction.Despite
controlsystemsandapplicationoftheauditprocess,regulatorsfrequentlycitedocumentationerrorsandpoorpractices
atinspection.

DocumentErrors
CommondocumentationerrorsthatcommonlyappearinFDAwarninglettersandreportsfromotherregulatory
authoritiesinclude[4]:
Documentationnotcontemporaneous
Useofdittomarks
Useofsignaturestamp
Failuretouseinkasspecifiedbyprocedure
Incorrectinkusedforentriescausingillegibledatawhenasubstancewasspilled
Logbookcorrectionsfailedtoidentifypersonwhomadethechanges
Obscuredoriginaldata
Useofpencil
Inaccuraterecords
Samplesequencetableandaudittrailnotdocumented(todrawonthecommonlyusedphrase:"ifitisnot
documented,itdidn'thappen")
Handwrittenchangesnotdated
Writeovers,multiplelinethrough,anduseof"whiteout"orothermaskingdevice.
ThemostcommonGMPcitationoccurswithcorrectionoferrorswheninformationisrecorded.Correctionof
documentationerrorsshouldinclude:
Drawasinglelinethroughtheerror,
Makethecorrectionnexttotheerror,
Writeanexplanationfortheerror,
Signanddatethecorrection.
Itisrecommendedthatthesecommonerrorsarehighlightedintrainingonthecreationanduseofdocumentation.

DocumentFundamentals
Therearemanydifferenttypesofdocumentsfoundwithinpharmaceuticalorganizations,eachservingadifferent
purpose[5].Althoughtherearedifferentdocumenttypes,documentscangenerallybeplacedintoasmallnumberof
categoriescascadingdownthequalitysystem.
Withthetypesofdocumentsandsomeoftheerrorsrelatingtodocumentationuse,itisusefultoconsideratthispoint
howdocumentscometogetherandwhatthebasicsofadocumentare.ThisisillustratedinFigure1.

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Figure1:ClassicDocumentationHierarchy
Thevastmajorityofdocumentsareproceduresorrecords.Themostcommonexamplesofaprocedurewithinthe
pharmaceuticalorganizationarestandardoperatingprocedures(SOP)[6].ArecordisoftenrelatedtoaspecificSOP
andcarriestheconfirmatorydetailsrequiredofthatSOP.Forexample,theSOPforasterilitytestrecordshould
requiredetailssuchastheproductname,itsbatchnumber,anditstestresult.

DocumentCreation
Thecreationofdocumentationcanbeconceivedverymuchlikeaprocess.Indoingso,thefirststagecanbedescribed
aseventcapture.However,theinformationoreventhasnostatusunlessitcanbeverifiedorapproved,whichisthe
secondstage.Thelastpartoftheprocessistocommunicatetheevent,inthiscontextbycirculatingandimplementing
thedocument.Toillustratethisconsideralaboratorytestcommontomanymicrobiologylaboratoriesthegramstain
technique.Todocumenttheprocedure,weneedtowritedownthestepswhichcapturetheprocess.Aspartofa
controlledsystem,thestepsneedtobeverifiedasbeingcorrectandtheprocedure"signedof"(approvalstage).The
procedurecanthenbeissuedinintoroutineusealongwithassociatedtraining,whichisthecommunicationstage.

Figure2:DocumentationFlowPath

DocumentManagement
Eachpharmaceuticalorganizationshouldhaveasystemfordocumentationmanagement.Thissetsouttherulesand
mechanismsforcreatingandcontrollingadocument.GMPmakescertainrequirementsofadocumentationsystem
suchas:
Assigningresponsibilitytoanindividualforcontrolofthesystem
Ensuringlayout,approval,authorizationanduniqueidentificationofalldocumentsisprovidedforoftenbya
masterdocumentationSOP
HavingamasterdocumentationSOPtoinclude:
Proceduresforissue,retrieval,reissue,maintenanceofcurrencyandtraceability
Proceduresfordeterminingtheneedfordocuments
Identificationofdocumentstobeincludedinbatchdossiers(forbatchrelease)
Linkageofdocumentstolicensesandregulatoryrequirements
Outliningauditrequirementsforthedocumentationsystem
Ensuringthatonlythemostuptodateversioniseverused
Retentiontimesandarchiving.

DocumentControl
Furtherconsiderationsregardingthesystemcontrollingdocumentationinclude:
Documentsshouldbeavailableatpointofuse
Masters,includingelectronicversions,areheldundercontrol
Thereiscontroloverformat
Thereisasystemforchanges,approval,andreissue
Thereiscontrolofdocumentsofanexternalorigin.
Themajorityoftheserequirementsalsomakeuptheelementsofthe"documentationlifecycle"Fromdocument
creation,throughitsuse,toitsstorageandarchiving,andthentoitseventualretirementandpossiblyreplacementby
arevisedversion.
Thecontrolofdocumentsnecessitatesthefollowingsteps:

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1.Documentationcreation
Documentsmustbecontemporaneouswiththeeventtheydescribe
Documentsmustnotbehandwritten(exceptforhandwrittenentries)
Whenelectronicallyproduced,thedocumentationmustbecheckedforaccuracy
Freefromerrors
Forsometypesofdata,thedocumentationmustbeinaformatthatpermitstrendevaluation.
2.Documentapproval
Documentsmustbeapprovedforuse.Theymustbeapproved,signed,anddatedbyappropriate
authorizedpersonnel.
3.Handwrittenentries
Adequatespaceneedstobeprovidedforexpectedhandwrittenentries
Handwrittenentriesmustbeinindelibleink
Criticalentriesmustbeindependentlychecked(secondpersonverified)
Nospacesforhandwrittenentriesshouldbeleftblank.Ifunused,theyarecrossedoutor"n/a"(or
similartext)entered
Dittomarksorcontinuationlinesarenotacceptable
Astampinlieuofahandwrittensignatureisnotacceptable.
4.Documentcopies
Copiesneedtobeclearandlegible
Errorsmustnotbeintroduced
Documentsshouldberegularlyreviewedandkeptcurrent,
Documentsshouldberetainedandreadilyavailableforaudits
Archiveddocumentsmustberetrievablefortheappropriateduration
Electronicdocumentmanagementsystemsmustbevalidated
Electronicrecordsmustbebackedup.
5.Documentmodification
Handwrittenmodificationsaresignedanddated
Alteredtextshouldnotbeobscured(e.g.,noobliteratingthetextthroughcrossingout)
Whereappropriate,thereasonforalterationmustbenoted(forexample,"e.e."isacommon
abbreviatedreason,indicating"entryerror"),
Controlsexisttopreventtheinadvertentuseofsupersededdocuments
Electronicversionsshouldonlybemodifiedbyauthorizedpersonnel
Accesstoelectronicdocumentsmustbecontrolledbypasswordorothermeans.
Ahistory(audittrail)mustbemaintainedofchangesanddeletionstoelectronicdocuments.Welldesigned
documentationandappropriatedocumentationareparamount.Itisnecessarytodocumenteveryaspectoftheprocess,
activities,andoperationsinvolvedwithdrugandmedicaldevicemanufacture.Ifthedocumentationshowinghowthe
productwasmadeandtested(whichenablestraceabilityand,intheeventoffutureproblems,recallfromthemarket)
isnotcorrectandinorder,thentheproductdoesnotmeettherequiredspecificationandcouldbeconsideredtobe
adulterated.

TypesofDocuments
Thedifferenttypesofdocumentsfoundwithinpharmaceuticalandmedicaldevicefacilitiesweredescribedearlier.
Themaintypesofdocumentsarenowdiscussedinmoredetailwithdifferencesbetweenthedifferenttypesnoted.

Specifications
Specificationsaredocumentsrelatedtostartingmaterials,packagingcomponents,andfinishedproducts.They
describethestandardstowhichthesematerialsandproductsmustcomplyiftheyaretobeapprovedforusein
manufacturingorforcommercialsale.Forexample,thefinishedproductspecificationshouldcontain:
Thedesignatednameoftheproductandthecodereferencewhereapplicable
Theformulaorsuitableareference
Adescriptionofthepharmaceuticalformandpackagedetails
Directionsforsamplingandtestingorareferencetoprocedures
Thequalitativeandquantitativerequirementswiththeacceptancelimits.Forexample,thesterilitytestor
absenceofspecifiedpathogens
Thestorageconditionsandanyspecialhandlingprecautions,whereapplicable
Shelflife.

Instructions
Allinstructionstopersonnel(forexample,mediamanufacture,bacterialidentification,analyticalmethods,andsoon)
shouldbeclear,precise,unambiguous,andwritteninnumberedsteps.Theyshouldbewritteninalanguageandstyle
thattheusercanreadilyunderstand.Associatedwithinstructionsarerecords.Thesecanbeeithercombinedwiththe
instructionorinaseparatedocument.

BatchDocumentation
Amajorelementinfinalproductreleaseshouldbeareviewofalltherelevantbatchdocumentationtoensurethe
presenceofallnecessaryinformationandthesatisfactorycompletionofallnecessaryrecords.Thiswillinclude
sterilizercharts,microbiologicaltestingcertificatesofanalysis,processrecords,testresults,andsoon.

ProceduresandRecords

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Inadditiontotheinstructionandassociatedrecordsdescribedabove,specificproceduresincludingmaterialreceipt,
sampling,testingrejection,complaints,andotherdocumentsarealsorequired.
DependingofthetypeofdocumentGMPexpectationsarethatthedocumentcarries:
Productname
Descriptionoftheitem
Referencenumberanditemcode
Packorbatchsize
Listofmaterials
Specificprecautionsorinstructions
Namesofassociatedpersonnel
Datesandtimes
Versionnumber
Approvals.

BestPracticesforDocumentCreationandUse
Acompanyshouldcontinuallyevolvegoodpracticesforcreationofdocuments.Itisimportantthatdocumentsare
designed,prepared,reviewed,anddistributedwithcare.Documentsalsomustbeapproved,signed,anddatedbythe
appropriatecompetentandauthorizedpersons.Further,documentsmustberegularlyreviewedandkeptuptodate.
Whenadocumenthasbeenrevised,systemsmustbeoperatedtopreventinadvertentuseofsupersededdocuments.It
isespeciallyimportantthatonlycurrentdocumentationshouldbeavailableforuse[7].Afurtherimportant
considerationistoensurethattherecordscanbekeptinanorderlyfashiontofacilitateretrievalatsomeunspecified
timeinthefuture.
Bestpracticesextendtothewritingofthedocument.Usingwordsthateveryonecanunderstandminimizingjargon,
acronyms,andabbreviationsandusingwordswithunambiguousmeaningcanhelpthereadertomoreeasily
understandandinterpretthedocument.Key"readability"qualitiesforadocumentinclude[8]:
Concise:Presentinformationclearlysoitcanbeeasilyunderstoodwithnoroomformisinterpretation.For
example,thedateformat"06/05/14"cancauseconfusion.Itisbettertouseonethatisunambiguous,suchas
"05jun2014,"especiallyifthedocumentisusedintheUSandEurope.
Legible:Informationshouldbereadableandleavenoroomforerror.Forexample,handwrittendatathatare
notlegiblemaycreateerrorsindataanalysisorresultinmissingdata.
Accurate:Documentationshouldbeerrorfreeproperlyreviewed,verifiedandapproved.Informationshould
berecordedasaneventhappensandnotafterthefacttoavoidrecording"whatyouremember"ratherthan
"whatactuallyhappened."
Traceable:Documentationshouldbetraceable.Itshouldbemadeclearwhologgedtheinformation,whatit
was,andwhenandwhyitwasdocumented.
Tohelpwithefficientlocationofrecords,attentionshouldbepaidtonumberingincludingtheversionnumberfor
traceability.Simplesequentialnumberofdocumentsonlyworksforasmallnumberofdocuments.Inmostcasesa
definedstructuretothenumberingsystemisneeded.Forexample,001100couldrepresentregulatorydocuments,
101200couldrepresentQCtestingdocuments,and201300couldrepresentproductiondocumentation.This
systemmaystilllimiting.Thenumberingsystemmayneedtoincludereferencestothesite,asystem(production,QC,
validation,andsoon)aswellasitssequentialnumber.

DocumentStyleandLayout
Itisoftenhelpfultoadoptaspecificdocumentstyleforconsistencyofoperations.Elementsofthestyleshouldbe
specifiedinanapprovedprocedure.Thesemightinclude[9]
Logo
Pagination/layouttopreventconfusionandensurethedocumentiskeptinorder
Headersandfooters
Fontincludingthesizeisusefultominimizeerrorsintroducedwhenchangingbetweenfonts
Pagenumbers
Executivesummary
ChangesChangecontrolisimportantfortraceability
Circulationlisttoensurethedocumentisreviewedandreceivedbytheappropriatepersonnel
Tableofcontents
Authorizationlevelsstatedondocument
Crossreferences
Revisionhistory
Definitions
Content(contextandmeaning)
Aclearareaforrecordingproblems/incidents
Useofpictures,flowcharts,diagramsassuitablealternativestotext.
Careshouldbetakenindesigningandstylizingdocumentation.Documentsmusthaveunambiguouscontents.The
title,nature,andpurposeshouldbeclearlystated.Theymustbelaidoutinanorderlyfashion.Documentsmustbe
easytocheck.Reproduceddocumentsmustbeclearandlegible.Manypeopledonotconsidertheimportanceofhow
keyinformationispresentedwithinadocument.Thiscanresultinthereaderwastingtimeornotconductingthe
correcttasks.Forexample,apoorlystructureddocumentcouldasktheusertoconductataskthatrequiressomeaction
tobeperformedpriortothesubjecttaskbutonlymentionsthepreworkattheendofthedocumentandwithno
referencetothepreworkatthebeginning.
Helpfulconsiderationsforlayoutsincludethefollowing:
Coverpagewithidentifiersandstatus
Tableofcontentscreatingaroadmapthroughthedocument
Scopeandapplicabilitysection
Introduction

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Informationandinstructionsinalogicalsequence
Additionalinformationanddetail.
Numericalinformationmustincludethecorrectuseofunits.Theuseofcolorcodingingraphicalinformation,suchas
blacklinesforexistingpipeworkandredlinesfornewpipework,mightalsobeuseful.
Thenarrativemustconsiderwritingstyle,nomenclature,anddealingwitherrorsandcorrections.Whenconsidering
thenumericalissues,whatareviewedasstandardunits?Thinkaboutmathematicalsymbolsandtheorderinwhich
calculationsareperformed.Forexample,thebodmasapproach(b)rackets(o)rder(d)divide(m)ultiply(a)ddition
(s)ubtraction,isuseful.Ifsomeonegetsthesequencewrong,theywillgetthewrongresult.Itisalsoimportanttothink
abouttherulesonrounding,i.e.,Above0.5,roundup,etc.Finally,considerstandardizingsymbolsindrawings.
Itisusefultoconsiderdifferentstylestoaccommodatethedifferentreadingstylesofreaders.Therearethoughttobe
threestylesbasedonthelinguistic,logicalandspatialtalents.Thesecanbesummarizedas[10]:
Linguistictalent.Thereisastrongabilitytowriteandtalkfluently.Phraseslike"giftofthegab"oftenapply.
Individualsinthiscategorycanalsowriteandreadwell.Shakespearehadlinguistictalent.
Logicaltalent.Thereisstrongabilitytothinklogicallyandarequickincalculatingoddsandstatistics.Albert
Einsteinhadlogictalent.
Spatialtalent.Thereisstrongabilitytoimagethingsinthe"mind'seye."Thesepeopleoftenhavegood
navigationalskillssuchasChristopherColumbus.
Thefollowingshouldbeconsideredwheneverpossible:
Narrativewrittentext
Tabulartables
Chartsbarcharts,piecharts
Colorboldunderlinedtext
Picturesphotographs,images
Diagrams2d,3d
Processlogicflowcharts
Includingvariouscombinationsoftheaboveisextremelyuseful.Aflowchartmighthelpwithnavigatingthedocument
whilepicturesareveryusefulindressingproceduresforentryintocleanrooms.Tablesareusefulforsummarizingdata
suchasmicrobiallimitsforenvironmentalmonitoring.
Theuseofcrossreferencingindocumentsishelpfulinkeepingthedocumentshortandmanageable.Becarefulofcross
referencingtoomanydocumentsasthiscanbeselfdefeating.Theuserwillnotfollowtheprocedureiftheyhaveto
locatetoomanyotherdocuments.
Finally,considerationoftheenduserwhenwritingisalsoextremelyimportant.Toooftendocumentsarewrittenby
managersortechnicalstaffwithoutthoughtforthepeoplethatwillbeusingthem.Ideallyitisrecommendedthatthe
enduserwritesthedocument.

CompletingDocumentsandRecordKeeping
Afterdocumentshavebeendesigned,prepared,andapproved,theymustbeusedandcompletedproperly.For
example,wheredocumentsrequiretheentryofdata,theseentriesmustbemadeinclearlegiblehandwritingusinga
suitableindeliblemediumnotapencil.Sufficientspacemustbeprovidedforentries.Withsuchentries,itis
importantthatanycorrectionmadetoadocumentorrecordmustbesignedorinitialedanddatedthecorrectionmust
permitthereadingoftheoriginalinformation.Whereappropriate,thereasonforthecorrectionmustberecorded.
Withrecordkeepingingeneral,arecordmustbekeptatthetimeeachactionistaken.Allactivitiesconcerningthe
conductofpreclinicalstudies,clinicaltrials,andthemanufactureandcontrolofproductsmustbetraceable.

ElectronicRecords
Theadventofcomputerizedsystemscausedindustrytomoveawayfrompaperbasedsystemstopaperlesssystems.
Electronicrecordsoffermanyadvantages.Therealityisthattypicallythereisabalancebetweenthetwo.Forexample,
considerarecordfortheabsenceofpathogentestonanonsterileproduct.Recordingthetestresultpresentsuswith
twooptions.Firstlyitcanandofteniswrittenonalogsheet.Secondlywecanusealaboratoryinformation
managementsystem(LIMS)torecordtheresultelectronically[11].
AsacontrolledformitwillbecreatedinMicrosoftWord(electronic)andprintedontopapertocheckitsoitcanbe
signedforapprovalgivingitstatus.Thiscanbedoneonscreenbutmanypeopleprefertoreviewahardcopy.Approval
canbeelectronicrecordingusernameandpassword,ortheprinteddocumentcanbephysicallysigned.Inthelatter
case,theapproveddocumentcouldbescannedsoitcanbestored,distributed,andreferencedelectronically.A
physicallyapproveddocumentwillneedphotocopyingifitistobedistributedinthe"paperworld."Electronic
distributionofaphysicallysigneddocumentcansaveonpaperbutdoespresentproblemsmainlyfromthescanning
process.Ascanthatcreatesapictureoftheoriginalwillbeaverylargefile.Useofopticalcharacterrecognitioninthe
scanningprocessproducessmallfiles,butthescanningprocessintroduceserrorswherecharactersmaygetmissedor
replacedrequiringafurtherproofreadoftenfromapaperprintout.Duringtheactivestage,personnelmayprefera
hardcopytoworkfromsothatanelectronicdocumentwillbeprintedontopaper.
Archivingofpaperrecordsiscostlyintermsofspaceandtosomedegreeretrievability,butlittlemoreintermsof
maintenance.Archivingofelectronicrecordspresentsmorechallengingproblems.Theyonlyexistasaseriesof"1's"
and"0's"(binarycode)onstoragemedialikeaCDROM.Withelectronicrecordarchiving,thetechnologywindow
mustbeunderstood.ThismeansthatthedatamightbeavailableontheCD,butafter5yearstheremaynotbeany
hardwarethatcanreadit.Essentialtoelectronicrecordarchivingisthatcompanieshaveanadequatemigration
strategy.Paperrecordsarestillusableafterseveralthousandyearsbutdataondiscsmaybelostafteronly510years,
orashorterperiodifthediscsarenotproperlycontrolled.Themigrationstrategyshouldalsoincludetheregular
transferofdataontofreshmedia,evenifthehardwarehasnotchanged.
TherequirementsforelectronicrecordsandsignaturesaredealtwithintheUStitle21part11oftheCodeofFederal
Regulations(CFR).Althoughorganizationsdonothavetouseelectronicrecordsandsignatures,iftheydo,theymust

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complywiththeCFR.Itisimportantthatsuchrecordsareaffordedtheequivalencetopaperrecordsandhandwritten
signatures.TheCFRmakeitclearthatproceduresshallbefollowed,recordsshouldbedocumentedatthetimeof
performance,anddeviationsrecordedandjustified.

DocumentStorage
Storageofcriticalrecordsmustatsecureplace,withaccesslimitedtoauthorizedpersons.Inrelationtothis,21CFR
211.180(d)states"theserecordsorcopiesshallbesubjecttophotocopyingorothermeansofreproductionaspartof
suchinspection.Recordsthatcanbeimmediatelyretrievedfromanotherlocationbycomputerorotherelectronic
meansshallbeconsideredasmeetingtherequirementsofthisparagraph."
Thestoragelocationmustensureadequateprotectionfromloss,destruction,orfalsification,andfromdamagedueto
fire,water,andotherdisasters.Recordswhicharecriticaltoregulatorycomplianceortosupportessentialbusiness
activitiesmustbeduplicatedonpaper,microfilm,orelectronically,andstoredinaseparate,securelocationina
separatebuildingfromtheoriginals.
Datamayberecordedbyelectromagneticorphotographicmeans,butdetailedproceduresrelatingtowhateversystem
isadoptedmustbeavailable.Accuracyoftherecordshouldbecheckedasperthedefinedprocedure.Ifdocumentation
ishandledbyelectronicdataprocessingmethods,onlyauthorizedpersonsshouldbeabletoenterormodifydatainthe
computer,accessmustberestrictedbypasswordsorothermeans,andentryofcriticaldatamustbeindependently
verified.
Ifelectronic,photographicorotherdataprocessingsystemsareusedfortheretentionofdocuments,anappropriate
storageforrequireddurationisnecessarytoprotectagainstlossordamage.Itisparticularlyimportantthatduringthe
periodofretention,thedatacanberenderedretrievableandlegiblewithinanappropriateperiodoftime.Thismeans
havingavalidatedsystemofdatarecall.Thedatashouldalsobeavailableinalegibleform.Rapidretrievalofreports
anddataisessentialforaudits.

Summary
Thispaperhaspresentedanoverviewofthemaintypesofdocumentationfoundwithinthepharmaceuticaland
medicaldevicesectors.Ithasprovidedsuggestionsforgoodpracticeexamplesofhowthedocumentationcanbe
designed,produced,andcontrolledaspartofacompliantGMPsystem.Gooddocumentationpracticesareanessential
partofGMPandcompliance.Whenimplemented,therecommendationspresentedinthispaperwillhelpwith
maintainingcontrolandensuringcomplianceinaGMPenvironment.

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