User's Manual

P50-B/P50t-B

Table of Contents
Chapter 1

TOSHIBA Legal, Regulatory and Safety

Copyright, Disclaimer and Trademarks .............................................. 1-1
Regulatory Information ......................................................................... 1-2
Video Standard Notice .......................................................................... 1-7
OpenSSL Toolkit License Issues ......................................................... 1-8
FreeType License Issues .................................................................... 1-10
ENERGY STAR Program .................................................................. 1-14
Disposing of the computer and the computer's batteries ............... 1-14
Optical disc drive safety instructions ............................................... 1-14
General Precautions ........................................................................... 1-15
Safety Icons ......................................................................................... 1-18

Chapter 2

Getting Started
Equipment checklist ............................................................................. 2-1
Conventions ........................................................................................... 2-1
Using your computer for the first time ................................................ 2-2
Getting to know Windows ..................................................................... 2-7
Turning off the power ............................................................................ 2-8

Chapter 3

The Grand Tour

Front with the display closed ............................................................... 3-1
Left side .................................................................................................. 3-2
Right side ............................................................................................... 3-3
Back ........................................................................................................ 3-4
Underside ............................................................................................... 3-5
Front with the display open .................................................................. 3-5
Internal Hardware Components ........................................................... 3-8
Power Condition Descriptions ........................................................... 3-11

Chapter 4

Operating Basics
Using the Touch Screen ....................................................................... 4-1
Using the Touch Pad ............................................................................. 4-2
The Keyboard ......................................................................................... 4-3
Optical disc drives ................................................................................ 4-6
CyberLink PowerDVD for TOSHIBA ................................................... 4-12
TOSHIBA VIDEO PLAYER ................................................................... 4-14
TOSHIBA Blu-ray Disc Player ............................................................ 4-17
3D Playback on an External 3D Device ............................................. 4-19

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ii

Battery .................................................................................................. 4-24

LAN ....................................................................................................... 4-27
Additional memory module ................................................................ 4-29
Memory media ..................................................................................... 4-33
External Display .................................................................................. 4-37
Security lock ........................................................................................ 4-40
Optional TOSHIBA Accessories ........................................................ 4-40
Sound System and Video mode ......................................................... 4-40
Chapter 5

Utilities and Advanced Usage

Utilities and Applications ...................................................................... 5-1
Special features ..................................................................................... 5-6
TOSHIBA Password Utility ................................................................... 5-8
TOSHIBA System Settings ................................................................. 5-11
USB Charge .......................................................................................... 5-12
Sleep and Music .................................................................................. 5-14
TOSHIBA Media Player by sMedio TrueLink+ .................................. 5-15
Using CyberLink MediaShow 6 for TOSHIBA ................................... 5-17
TOSHIBA PC Health Monitor .............................................................. 5-19
Using the Hard Disk Drive (HDD) Protection .................................... 5-20
System Recovery ................................................................................ 5-22

Chapter 6

Troubleshooting
Problem solving process ...................................................................... 6-1
Hardware and system checklist ........................................................... 6-4
TOSHIBA support ................................................................................ 6-15

Chapter 7

Appendix
Specifications ........................................................................................ 7-1
AC Power Cord and Connectors .......................................................... 7-2
Information for Wireless Devices ........................................................ 7-4
Legal Footnotes ................................................................................... 7-14

Index

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iii

Chapter 1
TOSHIBA Legal, Regulatory and
Safety
This chapter states the Legal, regulatory and safety information applicable
to TOSHIBA computers.

Copyright, Disclaimer and Trademarks

Copyright
2014 by TOSHIBA Corporation. All rights reserved. Under the copyright
laws, this manual cannot be reproduced in any form without the prior
written permission of TOSHIBA. No patent liability is assumed, with respect
to the use of the information contained herein.
First edition March 2014
Copyright authority for music, movies, computer programs, databases and
other intellectual property covered by copyright laws belongs to the author
or to the copyright owner. Copyrighted material can be reproduced only for
personal use or use within the home. Any other use beyond that stipulated
above (including conversion to digital format, alteration, transfer of copied
material and distribution on a network) without the permission of the
copyright owner is a violation of copyright or author's rights and is subject
to civil damages or criminal action. Please comply with copyright laws in
making any reproduction from this manual.

Disclaimer
This manual has been validated and reviewed for accuracy. The
instructions and descriptions it contains are accurate for your computer at
the time of this manuals production. However, succeeding computers and
manuals are subject to change without notice. TOSHIBA assumes no
liability for damages incurred directly or indirectly from errors, omissions or
discrepancies between the computer and the manual.

Trademarks
Intel, Intel SpeedStep, Intel Core and Centrino are trademarks or registered
trademarks of Intel Corporation.
Windows, Microsoft and Windows logo are registered trademarks of
Microsoft Corporation.

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The Bluetooth word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and
its affiliates is under license.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the
HDMI Logo are trademarks or registered trademarks of HDMI Licensing
LLC in the United States and other countries.
sMedio, and sMedio TrueLink+ are trademarks or registered trademarks of
sMedio, Inc.
CyberLink, MediaShow, CyberLink PowerDVD and CyberLink MediaStory
are registered trademarks of CyberLink Corporation.
Secure Digital and SD are trademarks of SD Card Association.
MultiMediaCard and MMC are trademarks of MultiMediaCard Association.
Blu-ray Disc, Blu-ray, BDXL and the logos are trademarks of the
Blu-ray Disc Association.
QUALCOMM is a trademark of Qualcomm Incorporated, registered in the
United States and other countries. ATHEROS is a trademark of Qualcomm
Atheros, Inc., registered in the United States and other countries.
DTS, the Symbol, & DTS and the Symbol together are registered
trademarks and DTS Studio Sound is a trademark of DTS, Inc. DTS, Inc.
All Rights Reserved.
All other product names and service names in this manual may be
trademarks or registered trademarks of their respective companies.

Regulatory Information
FCC information
FCC notice "Declaration of Conformity Information"
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

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Only peripherals complying with the FCC class B limits may be attached to
this equipment. Operation with non-compliant peripherals or peripherals not
recommended by TOSHIBA is likely to result in interference to radio and
TV reception. Shielded cables must be used between the external devices
and the computers Universal Serial Bus (USB 3.0) ports, HDMI port and
microphone combo jack. Changes or modifications made to this equipment,
not expressly approved by TOSHIBA or parties authorized by TOSHIBA
could void the users authority to operate the equipment.

FCC conditions
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
1.
2.

This device may not cause harmful interference.

This device must accept any interference received, including
interference that may cause undesired operation.

Contact
Address:

TOSHIBA America Information Systems, Inc.

9740 Irvine Boulevard
Irvine, California 92618-1697

Telephone:

(949) 583-3000

This information is only applicable for the countries/regions where it is

required.

EU Declaration of Conformity
This product is carrying the CE-Mark in
accordance with the related European Directives.
Responsible for CE-Marking is TOSHIBA EUROPE
GMBH, Hammfelddamm 8, 41460 Neuss,
Germany. The complete and official EU
Declaration of Conformity can be found on
TOSHIBAs web site
http://epps.toshiba-teg.com on the Internet.

CE compliance
This product is labeled with the CE Mark in accordance with the applicable
European Directives, notably RoHS Directive 2011/65/EU, Radio
Equipment and Telecommunications Terminal Directive 1999/5/EC,

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Ecodesign Directive 2009/125/EC (ErP) and the related implementing

measures.
This product and the original options are designed to observe the related
EMC (Electromagnetic Compatibility) and safety standards. However,
TOSHIBA cannot guarantee that this product still observes these EMC
standards if options or cables not produced by TOSHIBA are connected or
implemented. In this case the persons who have connected/implemented
those options/cables have to provide assurance that the system (PC plus
options/cables) still fulfils the required standards. To avoid general EMC
problems, the following guidance should be noted:
Only CE marked options should be connected/implemented
Only best shielded cables should be connected

Working environment
This product was designed to fulfil the EMC (Electromagnetic Compatibility)
requirements to be observed for so-called Residential, commercial and
light industry environments. TOSHIBA do not approve the use of this
product in working environments other than the above mentioned
Residential, commercial and light industry environments.
For example, the following environments are not approved:
Industrial Environments (e.g. environments where a mains voltage of
380 V three-phase is used)
Medical Environments
Automotive Environments
Aircraft Environments
Any consequences resulting from the use of this product in working
environments that are not approved are not the responsibility of TOSHIBA.
The consequences of the use of this product in non-approved working
environments may be:
Interference with other devices or machines in the near surrounding
area.
Malfunction of, or data loss from, this product caused by disturbances
generated by other devices or machines in the near surrounding area.
Therefore TOSHIBA strongly recommend that the electromagnetic
compatibility of this product should be suitably tested in all non-approved
working environments before use. In the case of automobiles or aircraft,
the manufacturer or airline respectively should be asked for permission
before use of this product.
Furthermore, for general safety reasons, the use of this product in
environments with explosive atmospheres is not permitted.

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1-4

Canadian regulatory information (Canada only)

This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus as set out in the Radio Interference
Regulation of the Canadian Department of Communications.
Note that Canadian Department of Communications (DOC) regulations
provide, that changes or modifications not expressly approved by
TOSHIBA Corporation could void your authority to operate this equipment.
This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.

Following information is only valid for EU-member

States:
Disposal of products
The crossed out wheeled dust bin symbol indicates that
products must be collected and disposed of separately
from household waste. Integrated batteries and
accumulators can be disposed of with the product. They
will be separated at the recycling centres.
The black bar indicates that the product was placed on the
market after August 13, 2005.
By participating in separate collection of products and
batteries, you will help to assure the proper disposal of
products and batteries and thus help to prevent potential
negative consequences for the environment and human
health.
For more detailed information about the collection and
recycling programmes available in your country, please
visit our website
( www.toshiba.eu/recycling ) or contact your local city
office or the shop where you purchased the product.

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Disposal of batteries and/or accumulators

The crossed out wheeled dust bin symbol indicates that
batteries and/or accumulators must be collected and
disposed of separately from household waste.
If the battery or accumulator contains more than the
specified values of lead (Pb), mercury (Hg), and/or
cadmium (Cd) defined in the European Battery Directive,
then the chemical symbols for lead (Pb), mercury (Hg)
and/or cadmium (Cd) will appear below the crossed out
wheeled dust bin symbol.
By participating in separate collection of batteries, you will
help to assure the proper disposal of products and
batteries and thus help to prevent potential negative
consequences for the environment and human health.
For more detailed information about the collection and
recycling programmes available in your country, please
visit our website
( www.toshiba.eu/recycling ) or contact your local city
office or the shop where you purchased the product.
These symbols may not stick depending on the country and region where
you purchased.

REACH - Compliance Statement

The European Union (EU) chemical regulation, REACH (Registration,
Evaluation, Authorization and Restriction of Chemicals), entered into force
on 1 June 2007, with phased deadlines to 2018.
Toshiba will meet all REACH requirements and is committed to provide our
customers with information about the presence in our articles of
substances included on the candidate list according to REACH regulation.
Please consult the following website
www.toshiba.eu/reach for information about the presence in our articles of
substances included on the candidate list according to REACH in a
concentration above 0.1 % weight by weight.

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Following information is only for Turkey:

Disposal of products:
The crossed wheelie bin symbol means that this
product should not be collected and disposed with
other household wastes. When product become waste
at the end-of-life, to protect environment and human
health, it should be given to nearest collection
recycling or disposal center. For more information
about collection and recycling programs in your
country please contact your local authority or the
retailer where the product was purchased.
Compliant with AEEE Directive
The number of possible pixel failures of your display is defined
according to ISO 9241-307 standards. If the number of pixel failures is
less than this standard, they will not be counted as defect or failure.
Battery is a consumption product, since the battery time depends on
the usage of your computer. If the battery can not be charged at all,
then it is a defect or failure. The changes in battery time is not a defect
or failure.

Following information is only for India:

The use of this symbol indicates that this product may not
be treated as household waste.
By ensuring this product is disposed of correctly, you will
help prevent potential negative consequences for the
environment and human health, which could otherwise be
caused by inappropriate waste handling of this product.
For more detailed information about recycling of this
product, please visit our website
( http://www.toshiba-india.com ) or contact call center
(1800-200-8674).
These symbols may not stick depending on the country and region where
you purchased.

Video Standard Notice

THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND
MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL
AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING
VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO")
AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS
ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND

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1-7

NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A

VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH
VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY
OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT
RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES
AND LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE
HTTP://WWW.MPEGLA.COM

OpenSSL Toolkit License Issues

LICENSE ISSUES
==============
The OpenSSL toolkit stays under a dual license, i.e. both the conditions of
the OpenSSL License and the original SSLeay license apply to the toolkit.
See below for the actual license texts. Actually both licenses are BSD-style
Open Source licenses. In case of any license issues related to OpenSSL
please contact [email protected].
OpenSSL License
-----------------------/*=====================================================
Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved.
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are met:
1.
2.

3.

Redistributions of source code must retain the above copyright notice,

this list of conditions and the following disclaimer.
Redistributions in binary form must reproduce the above copyright
notice, this list of conditions and the following disclaimer in the
documentation and/or other materials provided with the distribution.
All advertising materials mentioning features or use of this software
must display the following acknowledgment:
"This product includes software developed by the OpenSSL Project for
use in the OpenSSL Toolkit."

4.

5.

User's Manual

( http://www.openssl.org/ )
The names "OpenSSL Toolkit" and "OpenSSL Project" must not be
used to endorse or promote products derived from this software
without prior written permission. For written permission, please contact
[email protected].
Products derived from this software may not be called "OpenSSL" nor
may "OpenSSL" appear in their names without prior written permission
of the OpenSSL Project.

1-8

6.

Redistributions of any form whatsoever must retain the following

acknowledgment:
"This product includes software developed by the OpenSSL Project for
use in the OpenSSL Toolkit"
( http://www.openssl.org/ )

THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS''

AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN
NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS
BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF
LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT
(INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY
OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE.
=====================================================
This product includes cryptographic software written by Eric Young
([email protected]). This product includes software written by Tim
Hudson ([email protected]).
*/
Original SSLeay License
---------------------------------/* Copyright (C) 1995-1998 Eric Young ([email protected])
All rights reserved.
This package is an SSL implementation written by Eric Young
([email protected]).
The implementation was written so as to conform with Netscapes SSL.
This library is free for commercial and non-commercial use as long as the
following conditions are aheared to. The following conditions apply to all
code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code;
not just the SSL code. The SSL documentation included with this
distribution is covered by the same copyright terms except that the holder
is Tim Hudson ([email protected]).
Copyright remains Eric Young's, and as such any Copyright notices in the
code are not to be removed.
If this package is used in a product, Eric Young should be given attribution
as the author of the parts of the library used.
This can be in the form of a textual message at program startup or in
documentation (online or textual) provided with the package.

User's Manual

1-9

Redistribution and use in source and binary forms, with or without

modification, are permitted provided that the following conditions are met:
1.
2.

3.

Redistributions of source code must retain the copyright notice, this list
of conditions and the following disclaimer.
Redistributions in binary form must reproduce the above copyright
notice, this list of conditions and the following disclaimer in the
documentation and/or other materials provided with the distribution.
All advertising materials mentioning features or use of this software
must display the following acknowledgement:
"This product includes cryptographic software written by Eric Young
([email protected])"

4.

The word 'cryptographic' can be left out if the rouines from the library
being used are not cryptographic related :-).
If you include any Windows specific code (or a derivative thereof) from
the apps directory (application code) you must include an
acknowledgement:
"This product includes software written by Tim Hudson
([email protected])"

THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND ANY

EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO
EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE
OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.
The licence and distribution terms for any publically available version or
derivative of this code cannot be changed. i.e. this code cannot simply be
copied and put under another distribution licence [including the GNU Public
Licence.]
*/

FreeType License Issues

The FreeType Project LICENSE
---------------------------2006-Jan-27
Copyright 1996-2002, 2006 by
David Turner, Robert Wilhelm, and Werner Lemberg
User's Manual

1-10

Introduction
============
The FreeType Project is distributed in several archive packages; some of
them may contain, in addition to the FreeType font engine, various tools
and contributions which rely on, or relate to, the FreeType Project.
This license applies to all files found in such packages, and which do not
fall under their own explicit license. The license affects thus the FreeType
font engine, the test programs, documentation and makefiles, at the very
least.
This license was inspired by the BSD, Artistic, and IJG (Independent JPEG
Group) licenses, which all encourage inclusion and use of free software in
commercial and freeware products alike. As a consequence, its main
points are that:
We don't promise that this software works. However, we will be
interested in any kind of bug reports. (`as is' distribution)
You can use this software for whatever you want, in parts or full form,
without having to pay us. (`royalty-free' usage)
You may not pretend that you wrote this software. If you use it, or only
parts of it, in a program, you must acknowledge somewhere in your
documentation that you have used the FreeType code. (`credits')
We specifically permit and encourage the inclusion of this software, with or
without modifications, in commercial products.
We disclaim all warranties covering The FreeType Project and assume no
liability related to The FreeType Project.
Finally, many people asked us for a preferred form for a credit/disclaimer to
use in compliance with this license. We thus encourage you to use the
following text:
"""
Portions of this software are copyright (C) <year> The FreeType Project
www.freetype.org
All rights reserved.
"""
Please replace <year> with the value from the FreeType version you
actually use.
Legal Terms
============
0. Definitions
-------------Throughout this license, the terms `package', `FreeType Project', and
`FreeType archive' refer to the set of files originally distributed by the
authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the
`FreeType Project', be they named as alpha, beta or final release.
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1-11

`You' refers to the licensee, or person using the project, where `using' is a
generic term including compiling the project's source code as well as
linking it to form a `program' or `executable'. This program is referred to as
`a program using the FreeType engine'.
This license applies to all files distributed in the original FreeType Project,
including all source code, binaries and documentation, unless otherwise
stated in the file in its original, unmodified form as distributed in the original
archive. If you are unsure whether or not a particular file is covered by this
license, you must contact us to verify this.
The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert
Wilhelm, and Werner Lemberg. All rights reserved except as specified
below.
1. No Warranty
-------------THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN
NO EVENT WILL ANY OF THE AUTHORS OR COPYRIGHT HOLDERS
BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE
INABILITY TO USE, OF THE FREETYPE PROJECT.
2. Redistribution
-------------This license grants a worldwide, royalty-free, perpetual and irrevocable
right and license to use, execute, perform, compile, display, copy, create
derivative works of, distribute and sublicense the FreeType Project (in both
source and object code forms) and derivative works thereof for any
purpose; and to authorize others to exercise some or all of the rights
granted herein, subject to the following conditions:
Redistribution of source code must retain this license file (`FTL.TXT')
unaltered; any additions, deletions or changes to the original files must
be clearly indicated in accompanying documentation. The copyright
notices of the unaltered, original files must be preserved in all copies
of source files.
Redistribution in binary form must provide a disclaimer that states that
the software is based in part of the work of the FreeType Team, in the
distribution documentation. We also encourage you to put an URL to
the FreeType web page in your documentation, though this isn't
mandatory.
These conditions apply to any software derived from or based on the
FreeType Project, not just the unmodified files. If you use our work, you
must acknowledge us. However, no fee need be paid to us.
3. Advertising
--------------

User's Manual

1-12

Neither the FreeType authors and contributors nor you shall use the name
of the other for commercial, advertising, or promotional purposes without
specific prior written permission.
We suggest, but do not require, that you use one or more of the following
phrases to refer to this software in your documentation or advertising
materials: `FreeType Project', `FreeType Engine', `FreeType library', or
`FreeType Distribution'.
As you have not signed this license, you are not required to accept it.
However, as the FreeType Project is copyrighted material, only this license,
or another one contracted with the authors, grants you the right to use,
distribute, and modify it. Therefore, by using, distributing, or modifying the
FreeType Project, you indicate that you understand and accept all the
terms of this license.
4. Contacts
-------------There are two mailing lists related to FreeType:
[email protected]
Discusses general use and applications of FreeType, as well as future
and wanted additions to the library and distribution. If you are looking
for support, start in this list if you haven't found anything to help you in
the documentation.
[email protected]
Discusses bugs, as well as engine internals, design issues, specific
licenses, porting, etc.
Our home page can be found at
http://www.freetype.org

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ENERGY STAR Program

Your Computer model may be ENERGY STAR
compliant. If the model you purchased is compliant, it is
labeled with the ENERGY STAR logo on the computer and
the following information applies.
TOSHIBA is a partner in the ENERGY STAR Program and
has designed this computer to meet the latest ENERGY
STAR guidelines for energy efficiency. Your computer
ships with the power management options preset to a
configuration that will provide the most stable operating
environment and optimum system performance for both
AC power and battery modes.
To conserve energy, your computer is set to enter the lowpower Sleep Mode which shuts down the system and
display within 15 minutes of inactivity in AC power mode.
TOSHIBA recommends that you leave this and other
energy saving features active, so that your computer will
operate at its maximum energy efficiency. You can wake
the computer from Sleep Mode by pressing the power
button.
Your ENERGY STAR certified computer should be set by
default to enter a low-power "sleep mode" after a period of
inactivity. Simply touching the mouse or keyboard "wakes"
the computer in seconds. These sleep features can save
you up to $23 per year (200 kWh per year in electricity)
and prevent up to 300 pounds of greenhouse gas
emissions annually. To learn how to adjust or activate
these sleep settings on your computer, please go to:
www.energystar.gov/sleepinstructions
To activate sleep settings organization-wide quickly and
easily through network tools, please go to
www.energystar.gov/powermanagement

Disposing of the computer and the computer's

batteries
Contact an authorized TOSHIBA service provider for details regarding how
to dispose of the computer and the batteries.

Optical disc drive safety instructions

Be sure to check the precautions at the end of this section.

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The drive model employs a laser system. To ensure proper use of this
product, please read this instruction manual carefully and retain for
future reference. Should the unit ever require maintenance, contact an
authorized service location.
Use of controls, adjustments or the performance of procedures other
than those specified may result in hazardous radiation exposure.
To prevent direct exposure to the laser beam, do not try to open the
enclosure.

Location of the Required Label

(Sample shown below. Location of the label and manufacturing information
may vary.)

TOSHIBA SAMSUNG STORAGE

TECHNOLOGY KOREA
CORPORATION 14F, Bldg. No.102,
Digital empire2, 486 Sin-dong,
Yeongtong-gu, Suwon-si,
Gyeonggi-do, Korea, 443-734

Precautions
CAUTION: This appliance contains
a laser system and is classified as a
CLASS 1 LASER PRODUCT. To
use this model properly, read the
instruction manual carefully and
keep this manual for your future
reference. In case of any trouble
with this model, please contact your
nearest AUTHORIZED service
station. To prevent direct exposure
to the laser beam, do not try to
open the enclosure.

General Precautions
TOSHIBA computers are designed to optimize safety, minimize strain and
withstand the rigors of portability. However, certain precautions should be
observed to further reduce the risk of personal injury or damage to the
computer.
Be certain to read the general precautions below and to note the cautions
included in the text of the manual.
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Provide adequate ventilation

Always make sure your computer and AC adaptor have adequate
ventilation and are protected from overheating when the power is turned on
or when an AC adaptor is connected to a power outlet (even if your
computer is in Sleep Mode). In this condition, observe the following:
Never cover your computer or AC adaptor with any object.
Never place your computer or AC adaptor near a heat source, such as
an electric blanket or heater.
Never cover or block the air vents including those located at the base
of the computer.
Always operate your computer on a hard flat surface. Using your
computer on a carpet or other soft material can block the vents.
Always provide sufficient space around the computer.
Overheating your computer or AC adaptor could cause system failure,
computer or AC adaptor damage or a fire, possibly resulting in serious
injury.

Creating a computer-friendly environment

Place the computer on a flat surface that is large enough for the computer
and any other items you are using, such as a printer.
Leave enough space around the computer and other equipment to provide
adequate ventilation. Otherwise, they may overheat.
To keep your computer in prime operating condition, protect your work area
from:
Dust, moisture, and direct sunlight.
Equipment that generates a strong electromagnetic field, such as
stereo speakers (other than speakers that are connected to the
computer) or speakerphones.
Rapid changes in temperature or humidity and sources of temperature
change such as air conditioner vents or heaters.
Extreme heat, cold, or humidity.
Liquids and corrosive chemicals.

Stress injury
Carefully read the Instruction Manual for Safety and Comfort. It contains
information on the prevention of stress injuries to your hands and wrists
that can be caused by extensive keyboard use. It also includes information
on work space design, posture and lighting that can help reduce physical
stress.

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Heat injury
Avoid prolonged physical contact with the computer. If the computer is
used for long periods, its surface can become very warm. While the
temperature will not feel hot to the touch, if you maintain physical
contact with the computer for a long time, for example if you rest the
computer on your lap or if you keep your hands on the palm rest, your
skin might suffer a low-heat injury.
If the computer has been used for a long time, avoid direct contact
with the metal plate supporting the various interface ports as this can
become hot.
The surface of the AC adaptor can become hot when in use but this
condition does not indicate a malfunction. If you need to transport the
AC adaptor, you should disconnect it and let it cool before moving it.
Do not lay the AC adaptor on a material that is sensitive to heat as the
material could become damaged.

Pressure or impact damage

Do not apply heavy pressure to the computer or subject it to any form of
strong impact as this can damage the computer's components or otherwise
cause it to malfunction.

Cleaning the computer

To help ensure long, trouble-free operation, keep the computer free of dust
and dirt, and use care with all liquids around it.
Be careful not to spill liquids into the computer. If the computer does
get wet, turn the power off immediately and let the computer dry
completely - in these circumstance you should get the computer
inspected by an authorized service provider in order to assess the
scope of any damage.
Clean the plastics of the computer using a slightly water dampened
cloth.
You can clean the display screen by spraying a small amount of glass
cleaner onto a soft, clean cloth and then wiping the screen gently with
the cloth.
Never spray cleaner directly onto the computer or let liquid run into any part
of it. Never use harsh or caustic chemical products to clean the computer.

Moving the computer

While the computer is designed for flexible day-to-day usage you should
exercise a few simple precautions when moving it in order to help ensure
trouble-free operation.
Make sure all disk/disc activity has ended before moving the
computer.
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Turn off (shut down) the computer.

Disconnect the AC adaptor and all peripherals before moving the
computer.
Close the display panel.
Do not pick up the computer by its display panel.
Before carrying your computer, shut it down, disconnect the AC
adaptor and allow it to cool down - a failure to follow this instruction
may result in minor heat injury.
Be careful not to subject the computer to impact or shock - a failure to
follow this instruction could result in damage to computer, computer
failure or loss of data.
Never transport your computer with any cards installed - this may
cause damage to either the computer and/or the card resulting in
computer failure.
Always use a suitable carry case when transporting the computer.
When carrying your computer, be sure to hold it securely so that it
does not fall or hit anything.
Do not carry your computer by holding any of its protruding elements.

Mobile phones
Please be aware that the use of mobile phones can interfere with the audio
system. The operation of the computer will not be impaired in any way, but
it is recommended that a minimum distance of 30cm is maintained between
the computer and a mobile phone that is in use.

Instruction Manual for Safety and Comfort

All important information on the safe and proper use of this computer is
described in the enclosed Instruction Manual for Safety and Comfort. Be
sure to read it before using the computer.

Safety Icons
Safety icons are used in this manual to bring important information to your
attention. Each type of message is identified as shown below.
Indicates a potentially hazardous situation, which could result in death or
serious injury, if you do not follow instructions.
A caution informs you that improper use of equipment or failure to follow
instructions may cause data loss, equipment damage, or may result in
minor or moderate injury.
Please read. A note is a hint or advice that helps you make best use of
your equipment.

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Chapter 2
Getting Started
This chapter provides an equipment checklist, and basic information to
start using your computer.
Some of the features described in this manual may not function properly if
you use an operating system that was not pre-installed by TOSHIBA.

Equipment checklist
Carefully unpack your computer, taking care to save the box and
packaging materials for future use.

Hardware
Check to make sure you have all the following items:
TOSHIBA Portable Personal Computer
AC adaptor and power cord (2-pin plug or 3-pin plug)

Documentation
Quickstart
Instruction Manual for Safety and Comfort
Warranty information
If any of the items are missing or damaged, contact your dealer
immediately.

Conventions
This manual uses the following formats to describe, identify, and highlight
terms and operating procedures.
HDD or Hard disk
drive

Click

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Some models are equipped with a "Solid State

Drive (SSD)" instead of a hard disk drive. In this
manual, the word "HDD" or "Hard disk drive" also
refers to the SSD unless otherwise stated.
Tap the Touch Pad or click the left Touch
Pad control button once.
Left-click the mouse once.
Tap the touch screen once (only for touch
screen models).

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Right-click

Click the right Touch Pad control button

once.
Right-click the mouse once.
Press and hold on the touch screen (only for
touch screen models).

Double-click

Tap the Touch Pad or click the left Touch

Pad control button twice.
Left-click the mouse twice.
Tap the touch screen twice (only for touch
screen models).

Charm

By swiping in from the right edge (only for touch

screen models) or pointing the mouse pointer to
the lower-right (or upper-right) corner of your
screen, you will find a list of charms: Search,
Share, Start, Devices and Settings.

Desktop

Click the Desktop tile from the Start screen to

access the desktop.

Start screen

You can go back to the Start screen from an app

or the desktop by the following ways:
Click the Start charm.
Move the mouse pointer all the way into the
lower-left corner of the screen and then click
).
the Start button (
Use the Windows logo key (
keyboard.

) on your

For detailed information, please refer to the

Windows Help and Support.
Apps view

You can find all of your apps including desktop

programs in the Apps view.
To get to the Apps view:
Move the mouse pointer and then click the
icon in the lower-left of the screen.
Slide up from the middle of the Start screen
(only for touch screen models).

Using your computer for the first time

Be sure to read the enclosed Instruction Manual for Safety and Comfort for
information on the safe and proper use of this computer. It is intended to
help you be more comfortable and productive while using a notebook
computer. By following the recommendations in it you may reduce your

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chance of developing a painful or disabling injury to your hand, arms,

shoulders or neck.
This section provides basic information to start using your computer. It
covers the following topics:
Connecting the AC adaptor
Opening the display
Turning on the power
Initial setup
Use a virus-check program and make sure it is updated regularly.
Never format storage media without checking its content - formatting
destroys all stored data.
It is a good idea to periodically back up the internal Hard Disk Drive or
other main storage device to external media. General storage media is
not durable or stable over long periods of time and under certain
conditions may result in data loss.
Before you install a device or application, save any data in memory to
the Hard Disk Drive or other storage media. Failure to do so may
result in the loss of data.

Connecting the AC adaptor

Attach the AC adaptor when you need to charge the battery or you want to
operate from AC power. It is also the fastest way to get started, because
the battery pack will need to be charged before you can operate from
battery power.
The AC adaptor can automatically adjust to any voltage ranging from 100
to 240 volts and to a frequency of either 50 or 60 hertz, enabling you to use
this computer in almost any country/region. The adaptor converts AC
power to DC power and reduces the voltage supplied to this computer.
Always use the TOSHIBA AC adaptor that was included with your
computer, or use AC adaptors specified by TOSHIBA to avoid any risk
of fire or other damage to the computer. Use of an incompatible AC
adaptor could cause fire or damage to the computer possibly resulting
in serious injury. TOSHIBA assumes no liability for any damage
caused by use of an incompatible adaptor.
Never plug the AC adaptor into a power source that does not
correspond to both the voltage and the frequency specified on the
regulatory label of the unit. Failure to do so could result in a fire or
electric shock, possibly resulting in serious injury.

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Always use or purchase power cables that comply with the legal
voltage and frequency specifications and requirements in the country
of use. Failure to do so could result in a fire or electric shock, possibly
resulting in serious injury.
The supplied power cord conforms to safety rules and regulations in
the region the computer is bought and should not be used outside this
region. For use in other regions, please buy power cords that conform
to safety rules and regulations in the particular region.
Do not use a 3-pin to 2-pin conversion plug.
When you connect the AC adaptor to the computer, always follow the
steps in the exact order as described in this Users Manual.
Connecting the power cable to a live electrical outlet should be the last
step otherwise the adaptor DC output plug could hold an electrical
charge and cause an electrical shock or minor bodily injury when
touched. As a general safety precaution, avoid touching any metal
parts.
Never place your computer or AC adaptor on a wooden surface,
furniture, or any other surface that could be marred by exposure to
heat since the computer base and AC adaptor's surface increase in
temperature during normal use.
Always place your computer or AC adaptor on a flat and hard surface
that is resistant to heat damage.
Refer to the enclosed Instruction Manual for Safety and Comfort for
detailed precautions and handling instructions.
1.

Connect the power cord to the AC adaptor.

Figure 2-1 Connecting the power cord to the AC adaptor (2-pin plug)

Figure 2-2 Connecting the power cord to the AC adaptor (3-pin plug)

Either a 2-pin or 3-pin adaptor/cord will be included with the computer

depending on the model.

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2.

Connect the AC adaptors DC output plug to the DC IN 19V jack on

your computer.
Figure 2-3 Connecting the DC output plug to the computer

1
2

1. DC IN 19V jack

3.

2. DC output plug

Plug the power cord into a live wall outlet - the DC IN/Battery indicator
should glow.

Opening the display

The display panel can be opened to a wide range of angles for optimal
viewing.
While holding down the palm rest with one hand so that the main body of
the computer is not raised, slowly lift the display panel - this will allow the
angle of the display panel to be adjusted to provide optimum clarity.
Figure 2-4 Opening the display panel

1. Display panel

Use reasonable care when opening and closing the display panel. Opening
it vigorously or slamming it shut could damage the computer.
Be careful not to open the display panel too far as this could put stress
on the display panels hinges and cause damage.
Do not press or push on the display panel.
Do not lift the computer by the display panel.
Do not close the display panel with pens or any other objects left in
between the display panel and the keyboard.

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When opening or closing the display panel, place one hand on the
palm rest to hold the computer in place and use the other hand to
slowly open or close the display panel (Do not use excessive force
when opening or closing the display panel).

Turning on the power

This section describes how to turn on the power - the Power indicator will
then indicate the status. Please refer to the Power Condition Descriptions
section for more information.
After you turn on the power for the first time, do not turn it off until you
have set up the operating system.
Volume cannot be adjusted during Windows Setup.
1.
2.

Open the display panel.

Press the computer's power button.
Figure 2-5 Turning on the power

1. Power button

Initial setup
The Windows Startup Screen will be the first screen displayed when you
turn on the power. Follow the on-screen instructions on each screen in
order to properly install the operating system.
When it is displayed, be sure to read the License Terms carefully.

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Getting to know Windows

For detailed information on what is new and how to operate Windows,
please refer to the Windows Help and Support.

Start screen
The Start screen is the launching pad for everything you can do in the
Windows operating system, providing new and easy ways to access
everything from your favorite apps and Web sites to your contacts and
other important information.
From the Start screen, you can just start typing to search for what you
want. From there, you can easily switch between results for apps, files, and
more.

Windows Taskbar
Point to the bottom edge to show the Windows Taskbar on the Start
screen. (If youve moved the Windows Taskbar to another edge, point
there.)
You can see all of your recently used apps on the Windows Taskbar.

Power Options icon

The Start screen provides you a convenient way to enter the Shut Down/
Sleep/Hibernation Mode. You can just click the power icon (
) on the
upper right of the Start screen and then select the mode you want.

Charms
Use the Windows charms to start apps, find documents, set up system
components, and perform most other computing tasks.
By pointing the mouse pointer to the upper or lower right corner of your
screen, you will find a list of charms: Search, Share, Start, Devices and
Settings.

User's Manual

Search

This charm allows you to search your computer

(apps, settings and files), the web, or within an
app. You can also find the Search icon on the
upper right of the Start screen.

Share

This charm allows you to share items (links,

photos, and more).

Start

This charm takes you to the Start screen or, if

already on the Start screen, returns you to your
last app.

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Devices

This charm allows you to manage your hardware.

Settings

This charm allows you to access your computers

settings (volume, brightness, connecting to the
internet, and more).

Tiles
Tiles can be accessed and launched from the Start screen.
Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles
representing all other applications downloaded to your system.

Windows Store
Although many applications will be pre-installed or built-in to your
computer, you will also have the ability to download many other
applications at the click of your mouse.
In the Windows Store you can search for and browse thousands of apps,
all grouped into easy to find categories.

Sign-in options
Windows offers a number of sign-in options including Password (
PIN (

) and Picture password (

),

) authentication to prevent from

unauthorized access. You are allowed to select an option on the Windows

login screen by clicking sign-in options if you have multiple sign-in
methods set for a user account. Password authentication is the default
sign-in option.

Turning off the power

The power can be turned off in one of the following modes, either Shut
Down Mode, Sleep Mode or Hibernation Mode.

Shut Down Mode

When you turn off the power in Shut Down Mode, no data will be saved
and the computer will boot to the operating system's main screen the next
time it is turned on.
1.

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If you have entered data, either save it to the Hard Disk Drive or to
other storage media.

2-8

2.

Make sure all disk/disc activity has stopped before removing the disk/
disc.
If you turn off the power while a disk (disc) is being accessed, you may
lose data or damage the disk.
Never turn off the power while an application is running. Doing so
could cause loss of data.
Never turn off the power, disconnect an external storage device or
remove storage media during data read/write. Doing so can cause
data loss.

3.
4.

Click the power icon ( ) on the Start screen and then select Shut
down.
Turn off any peripheral devices connected to your computer.

Do not turn the computer or peripheral devices back on immediately - wait

a short period to avoid any potential damage.

Restarting the computer

Certain conditions require that you reset the computer, for example if:
You change certain computer settings.
If you need to restart the computer, there are several ways this can be
achieved:
Click the power icon ( ) on the Start screen and then select Restart.
In the Settings charm, click Power and then select Restart.
Press CTRL, ALT and DEL simultaneously (once) to display the menu
window, and then select Restart by clicking the power icon ( ) in the
lower-right corner.

Sleep Mode
If you have to interrupt your work, you are able to turn off the power without
exiting from your software by placing the computer into Sleep Mode. In this
mode data is maintained in the computer's main memory so that when you
turn on the power again, you can continue working right where you left off.
When you have to turn off your computer aboard an aircraft or in places
where electronic devices are regulated or controlled, always completely
shut down the computer. This includes turning off any wireless
communication functionalities, and cancelling settings that reactivate the
computer automatically, such as a timer recording function. Failure to
completely shut down the computer in this way could allow the operating
system to reactivate and run pre-programmed tasks or preserve unsaved
data, which could interfere with aviation or other systems, possibly causing
serious injury.

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Before entering Sleep Mode, be sure to save your data.

Do not switch to Sleep Mode while transferring data to external media,
such as USB devices, memory media or other external memory
devices. Data will be lost.
Do not install or remove a memory module while the computer is in
Sleep Mode. The computer or the memory module could be damaged.
When the AC adaptor is connected, the computer will go into Sleep
Mode according to the settings in the Power Options (to access it,
click Desktop Assist -> Control Panel -> System and Security ->
Power Options on the desktop).
To restore the operation of the computer from Sleep Mode, press and
hold the power button or any key on the keyboard for a short amount
of time. Please note that keyboard keys can only be used if the Wakeup on Keyboard option is enabled within the TOSHIBA System
Settings.
If the computer enters Sleep Mode while a network application is
active, the application might not be restored when the computer is
next turned on and the system returns from Sleep Mode.
To prevent the computer from automatically entering Sleep Mode,
disable Sleep Mode within the Power Options.
To use the Hybrid Sleep function, configure it in the Power Options.

Benefits of Sleep Mode

The Sleep Mode feature provides the following benefits:
Restores the previous working environment more rapidly than the
Hibernation Mode feature.
Saves power by shutting down the system when the computer
receives no input or hardware access for the time period set by the
System Sleep Mode feature.
Allows the use of the panel power off feature.

Executing Sleep Mode

You can enter Sleep Mode in one of following ways:
Click the power icon ( ) on the Start screen and then select Sleep.
In the Settings charm, click Power and then select Sleep.
Close the display panel. Please note that this feature must be enabled
within the Power Options.
Press the power button. Please note that this feature must be enabled
within the Power Options.
When you turn the power back on, you can continue where you left off
when you shut down the computer.
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When the computer is in Sleep Mode, the Power indicator will blink
white.
If you are operating the computer on battery power, you can lengthen
the overall operating time by turning it off into Hibernation Mode Sleep Mode will consume more power while the computer is off.

Sleep Mode limitations

Sleep Mode will not function under the following conditions:
Power is turned back on immediately after shutting down.
Memory circuits are exposed to static electricity or electrical noise.

Hibernation Mode
The Hibernation Mode feature saves the contents of memory to the Hard
Disk Drive when the computer is turned off so that, the next time it is turned
on, the previous state is restored. Please note that the Hibernation Mode
feature does not save the status of any peripheral devices connected to the
computer.
Save your data. While entering Hibernation Mode, the computer saves
the contents of memory to the Hard Disk Drive. However, for safety
sake, it is best to save your data manually.
Data will be lost if you disconnect the AC adaptor before the save is
completed.
Do not install or remove a memory module while the computer is in
Hibernation Mode. Data will be lost.
Do not switch to Hibernation Mode while transferring data to external
media, such as USB devices, memory media or other external
memory devices, as data will be lost.

Benefits of Hibernation Mode

The Hibernation Mode feature provides the following benefits:
Saves data to the Hard Disk Drive when the computer automatically
shuts down because of a low battery condition.
You can return to your previous working environment immediately
when you turn on the computer.
Saves power by shutting down the system when the computer
receives no input or hardware access for the time period set by the
System Hibernate feature.
Allows the use of the panel power off feature.

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Starting Hibernation Mode

To enter Hibernation Mode, click the power icon (
and then select Hibernate.

) on the Start screen

In order to show Hibernate in Power menu, you need to setup according to

the following steps:
1. Click Desktop Assist -> Control Panel -> System and Security ->
Power Options on the desktop.
2. Click Choose what the power button does or Choose what closing
the lid does.
3. Click Change settings that are currently unavailable.
4. Select the Hibernate check box from Shutdown settings.
5. Click the Save changes button.

Automatic Hibernation Mode

The computer can be configured to enter Hibernation Mode automatically
when you press the power button or close the lid. In order to define these
settings, you can follow the steps as described below:
1.
2.
3.

Click Power Options and then click Choose what the power button
does or Choose what closing the lid does.
Enable the desired Hibernation Mode settings for When I press the
power button and When I close the lid.
Click the Save changes button.

Data save in Hibernation Mode

When you turn off the power in Hibernation Mode, the computer will take a
moment to save the current data in memory to the Hard Disk Drive.
After you turn off the computer, and the content of memory has been saved
to the Hard Disk Drive, turn off the power to any peripheral devices.
Do not turn the computer or devices back on immediately. Wait a moment
to let all capacitors fully discharge.

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Chapter 3
The Grand Tour
This chapter identifies the various components of the computer - it is
recommended that you become familiar with each before you operate the
computer.
Legal Footnote (Non-applicable Icons)
For more information regarding Non-applicable Icons, please refer to the
Legal Footnotes section.
Please handle your computer carefully to avoid scratching or damaging the
surface.

Front with the display closed

The following figure shows the front of the computer with the display panel
in the closed position.
Figure 3-1 Front of the computer with display panel closed

1. DC IN/Battery indicator
2. Power indicator

DC IN/Battery
indicator

3. Wireless communication indicator

4. Memory media slot

The DC IN/Battery indicator shows the condition

of the DC IN and the battery's charge - white
indicates the battery is fully charged while the
power is being correctly supplied from the AC
power adaptor.
Please refer to the Power Condition Descriptions
section for more information on this feature.

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Power indicator

The Power indicator glows white when the

computer is turned on. However, if you turn the
computer off into Sleep Mode, this indicator will
blink white.

Wireless
communication
indicator

The Wireless communication indicator glows

amber when the Bluetooth or Wireless LAN
functions are turned on.
Only some models are equipped with Bluetooth
and Wireless LAN functions.

Memory media slot

This slot lets you insert an SD/SDHC/

SDXC memory card, miniSD/microSD
Card and MultiMediaCard. Refer to the
Memory media section for more information.

Keep foreign metal objects, such as screws, staples and paper clips, out of
the Memory media slot. Foreign metal objects can create a short circuit,
which can cause damage and fire, possibly resulting in serious injury.

Left side
The following figure shows the left side of the computer.
Figure 3-2 The left side of the computer

1. DC IN 19V jack
2. LAN jack
3. Universal Serial Bus (USB 3.0) port

DC IN 19V jack

User's Manual

4. Universal Serial Bus (USB 3.0) port

5. Optical disc drive

The AC adaptor connects to this jack in order to

power the computer and charge its internal
batteries. Please note that you should only use
the model of AC adaptor supplied with the
computer at the time of purchase - using the
wrong AC adaptor can cause damage to the
computer.

3-2

LAN jack

This jack lets you connect to a LAN. The adaptor

has built-in support for Ethernet LAN (10
megabits per second, 10BASE-T), or Fast
Ethernet LAN (100 megabits per second,
100BASE-TX). Some models are equipped with
a Gigabit Ethernet LAN (1000 megabits per
second, 1000BASE-T). Refer to Operating
Basics, for details.

Do not connect any cable other than a LAN cable to the LAN jack. It could
cause damage or malfunction.
Universal Serial Bus
(USB 3.0) ports

Two Universal Serial Bus ports, which comply to

the USB 3.0 standard, are provided on the left
side of the computer.
The USB 3.0 ports are compliant with USB 3.0
standard and backward compatible with USB 2.0
devices.

Please note that it is not possible to confirm the operation of all

functions of all USB devices that are available. Some functions
associated with a specific device might not operate properly.
USB 3.0 port(s) may work as USB 2.0 port(s) when operating in USB
Legacy Emulation mode.
Before removing a USB device from the USB port of your computer,
click the Safely Remove Hardware and Eject Media icon on the
Windows Taskbar, and then select the USB device that you want to
remove.
Keep foreign metal objects, such as screws, staples and paper clips, out of
the USB ports. Foreign metal objects can create a short circuit, which can
cause damage and fire, possibly resulting in serious injury.
Optical disc drive

The computer is configured with a DVD Super

Multi drive or Blu-ray Writer drive.

2.6GB and 5.2GB DVD-RAM media cannot be read from or written to.

Right side
The following figure shows the right side of the computer.

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Figure 3-3 The right side of the computer

1. Headphone jack
2. Microphone jack
3. Universal Serial Bus (USB 3.0) port
4. Universal Serial Bus (USB 3.0) port

5. HDMI out port

6. Cooling vents
7. Security lock slot

Headphone jack

A 3.5 mm mini headphone jack enables

connection of stereo headphones.

Microphone jack

A 3.5 mm mini microphone jack enables

connection of a mini jack for monaural
microphone input.
The jack with the icon (
) has Sleep and
Music function.

Universal Serial Bus

(USB 3.0) ports

Two Universal Serial Bus ports, which comply to

the USB 3.0 standard, are provided on the right
side of the computer.
The port with the icon (
function.

) has Sleep and Charge

HDMI out port

HDMI out port can connect with Type A

connector HDMI cable.

Cooling vents

The cooling vents help the processor to avoid

overheating.

Security lock slot

A security cable can be attached to this slot and

then connected to a desk or other large object in
order to deter theft of the computer.

Back
The following figure shows the back of the computer.
Figure 3-4 The back of the computer

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3-4

Underside
The following figures show the underside of the computer. You should
ensure that the display is closed before the computer is turned over to
avoid causing any damage.
Figure 3-5 The underside of the computer
1

2
3

1. Cooling vents
3. Force shut down hole

Cooling vents

2. Memory module slot

The cooling vents help the processor to avoid

overheating.

Do not block the cooling vents. Keep foreign metal objects, such as
screws, staples and paper clips, out of the cooling vents. Foreign metal
objects can create a short circuit, which can cause damage and fire,
possibly resulting in serious injury.
Carefully clean the dust on the cooling vents surface using a soft cloth.
Memory module slot

The memory module slot allows for the

installation, replacement and removal of
additional memory module.
The size of the memory modules varies
depending on the model. The actual amount of
useable system memory will be less than the
installed memory modules.
Refer to the Additional memory module section.

Force shut down hole Insert a slender object such as a needle into this
hole to force a shut down when the computer is
hung.

Front with the display open

This section shows the computer with the display panel open. In order to
open the display, lift the display panel up and position it at a comfortable
viewing angle for you.

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3-5

Figure 3-6 The front of the computer with the display panel open
1

6
7

10

11

12

Figure 3-7 Top side of the touch screen model

2
1

1. Microphone
2. Web Camera LED
3. Web Camera
4. Microphone*
5. Wireless communication antennas
(not shown)
6. Display screen

7. Stereo speakers
8. Display hinges
9. Power button
10. Keyboard
11. Touch Pad
12. Touch Pad control buttons

* Provided with some models.

Microphone

The built-in microphone allows you to import and

record sounds for your application - please refer
to the Sound System and Video mode section for
more information.

Web Camera LED

The Web Camera LED glows when the Web

Camera is operating.

Web Camera

Web Camera is a device that allows you to

record video or take photographs with your
computer. You can use it for video chatting or
video conferences using a communication tool.

Do not point the web camera directly at the sun.

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3-6

Do not touch or press strongly on the web camera lens. Doing so may
reduce image quality. Use an eyeglass cleaner (cleaner cloth) or other
soft cloth to clean the lens if it becomes dirty.
Wireless
communication
antennas

Depending on the configuration of your

computer, one or all of the antennas listed below
are built-in:
Wireless LAN
Wireless LAN/Bluetooth

Legal Footnote (Wireless LAN)

For more information regarding Wireless LAN, please refer to the Legal
Footnotes section.
Display screen

39.6cm (15.6") LCD screen, configured with one

of the following resolutions depending on the
model you purchased:
FHD, 1920 horizontal x 1080 vertical pixels
UHD, 3840 horizontal x 2160 vertical pixels
Please be aware that, when the computer is
operating on the AC adaptor, the image
displayed on the internal screen will be
somewhat brighter than when it operates on
battery power. This difference in brightness
levels is intended to save power when operating
on batteries.

Legal Footnote (LCD)

For more information regarding LCD, please refer to the Legal Footnotes
section.

User's Manual

Stereo speakers

The speakers emit sound generated by your

software as well as audio alarms, such as low
battery condition, generated by the system.

Display hinges

The display hinges allow the display panel to be

positioned at a variety of easy-to-view angles.

Power button

Press this button to turn the computer's power on

or off.

3-7

Keyboard

Your computers keyboard contains character

keys, control keys, function keys, and special
Windows keys, providing all the functionality of a
full-size keyboard.
Refer to the The Keyboard section for details.

Touch Pad

The Touch Pad located in the palm rest is used

to control the movement of the on-screen pointer.
To use the Touch Pad, simply touch and move
your fingertip across it in the direction you want
the on-screen pointer to go.

Touch Pad control

buttons

The two buttons located on the bottom of the

Touch Pad are used like the buttons on a
standard mouse - press the left button to select a
menu item or to manipulate text or graphics
designated by the pointer, and press the right
button to display a menu or other function
depending on the software you are using.

Internal Hardware Components

This section describes the internal hardware components of your computer.
The actual specifications may vary depending on the model you
purchased.
Battery pack

This computer includes a battery pack inside.

However, please do not attempt to dismount or
replace it by yourself. Please contact an
authorized TOSHIBA service provider, if
necessary.
The rechargeable lithium-ion battery pack
provides power to the computer when the AC
adaptor is not connected.
For more detailed information on the use and
operation of the battery pack please refer to the
Battery section.

Legal Footnote (Battery Life)

For more information regarding Battery Life, please refer to the Legal
Footnotes section.

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3-8

CPU

The processor type varies depending on model.

To check which type of processor is included in
your model, open the TOSHIBA PC Health
Monitor utility by clicking Desktop Assist ->
Support & Recovery -> PC Health Monitor on
the desktop, and then click PC Information.

Legal Footnote (CPU)

For more information regarding CPU, please refer to the Legal Footnotes
section.
Hard Disk Drive or
Solid State Drive

The capacity of the hard disk drive varies

depending on the model.
To check which type of HDD/SSD is included in
your model, open the TOSHIBA PC Health
Monitor utility by clicking Desktop Assist ->
Support & Recovery -> PC Health Monitor on
the desktop, and then click PC Information.
Please note that part of the hard disk's overall
capacity is reserved as administration space.

In this manual, the word "HDD" or "Hard disk drive" also refers to the
SSD unless otherwise stated.
SSD is a large-capacity storage media which uses Solid-State
Memory in place of a magnetic disk of the hard disk.
Under certain unusual conditions of prolonged non-use and/or exposure to
high temperatures, the SSD may be vulnerable to data retention errors.
Legal Footnote (Hard Disk Drive (HDD) Capacity)
For more information regarding Hard Disk Drive (HDD) Capacity, please
refer to the Legal Footnotes section.

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3-9

Video RAM

The memory in a computer's graphics adaptor,

used to store the image displayed on a bitmap
display.
The amount of Video RAM available is
dependent on the computer's system memory.
Click Desktop Assist -> Control Panel ->
Appearance and Personalization -> Display ->
Adjust resolution on the desktop.
The amount of Video RAM can be verified by
clicking the Advanced settings button in the
Screen Resolution window.

Legal Footnote (Memory (Main System))

For more information regarding Memory (Main System), please refer to the
Legal Footnotes section.
Graphics Processing
Unit

Graphics processing unit (GPU) performance

may vary depending on product model, design
configuration, applications, power management
settings and features utilized. GPU performance
is only optimized when operating in AC power
mode and may decrease considerably when
operating in battery power mode.

Legal Footnote (Graphics Processing Unit (GPU))

For more information regarding Graphics Processing Unit (GPU), please
refer to the Legal Footnotes section.

Intel Display Power Saving Technology

Intel GPU models may include the Display Power Saving Technology
feature that can save the computer's power consumption by optimizing
picture contrast on the internal LCD.
This feature can be used if the computer is:
running under battery mode
using the internal LCD display only
The Display Power Saving Technology feature is enabled as the factory
default. If you want to disable this feature, you can disable it.
The Display Power Saving Technology feature can be disabled in the Intel
HD Graphics Control Panel/Intel Graphics and Media Control Panel.
You can access this control panel in the following way:
Right-click on the desktop and click Graphics Properties...
In Intel HD Graphics Control Panel:
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3-10

1.
2.
3.

Click Power and select On battery.

Click Off under Display Power Saving Technology.
Click Apply.

If you want to enable this feature, under the conditions mentioned above,
click On under Display Power Saving Technology.
In Intel Graphics and Media Control Panel:
1.
2.
3.
4.

Click Power.
Select On battery from the drop-down menu in Power Source.
Clear the Display Power Saving Technology check box.
Click OK.

If you want to enable this feature, under the conditions mentioned above,
select the Display Power Saving Technology check box.

Power Condition Descriptions

Power conditions
The computer's operating capability and battery charge status are affected
by different power conditions, including whether an AC adaptor is
connected and what the charge level is for that battery.
The LED in the table below refers to the DC IN/Battery indicator.

Power on

Power off
(no operation)

AC adaptor
connected

Battery fully
charged

Operates

No charge

No charge

LED: white

LED: white
Battery partially
charged or no
charge

User's Manual

Operates

Quick charge

Charge

LED: amber

LED: amber

3-11

Power on

Power off
(no operation)

AC adaptor
not
connected

Remaining
battery capacity
is above low
battery trigger
point

Operates

Remaining
battery capacity
is below low
battery trigger
point

Operates

Remaining
battery capacity
is exhausted

Computer shuts
down

LED: off

LED: flashes
amber

DC IN/Battery indicator
Check the DC IN/Battery indicator to determine the status of the battery
pack and the power status with the AC adaptor connected. The following
indicator conditions should be noted:
Flashing amber

The battery charge is low. The AC adaptor must

be connected in order to recharge the battery.

Amber

Indicates the AC adaptor is connected and the

battery is charging.

White

Indicates the AC adaptor is connected and the

battery is fully charged.

No light

Under any other conditions, the indicator does

not light.

If the battery pack becomes too hot while it is being charged, the charge
will stop and the DC IN/Battery indicator will go out. When the battery
pack's temperature falls to a normal range, charging will resume - this
process will occur regardless of whether the computer's power is on or off.

Power indicator
Check the Power indicator to determine the power status of the computer the following indicator conditions should be noted:
White

User's Manual

Indicates power is being supplied to the

computer and the computer is turned on.

3-12

User's Manual

Flashing white

Indicates that the computer is in Sleep Mode and

that there is sufficient power available (AC
adaptor or battery) to maintain this condition.

No light

Under any other conditions, the indicator does

not light.

3-13

Chapter 4
Operating Basics
This chapter describes the basic operations of your computer, and
highlights the precautions that should be taken when using it.

Using the Touch Screen

Some models are equipped with a touch screen.
You can use your finger to manipulate icons, buttons, menu items, the
onscreen keyboard, and other items on the touch screen.

User's Manual

Tap

Simply tap your finger once on the touch screen

to activate an item, such as an app.

Press and hold

Press your finger down and leave it there for a

few seconds. This will show information to help
you learn more about an item or will open a
menu specific to what you are doing.

Pinch or stretch

Touch the screen or an item with two or more

fingers, and then move the fingers toward each
other (pinch) or away from each other (stretch).
This will show different levels of information or
visually zooms in or out.

Rotate

Put two or more fingers on an item and then turn

your hand to rotate things in the direction you
turn your hand. Only some items can be rotated.

Slide

Drag your finger on the touch screen to move

through what's on the screen.

Swipe to select

Quickly slide down an item with your finger, such

as an app tile to select it. This usually opens the
app commands.

4-1

Swipe

Quickly move your finger in from the edge of the

screen, without pausing when you first touch it.
Swipe from the left edge: shows your recently
opened apps, and so on.
Swipe from the right edge: opens or closes the
charms (Search, Share, Start, Devices, Settings).
Swipe from the top edge: opens or closes the
app command bar.

For details and more advanced touch screen gestures to interact with
Windows operating system, please refer to Help and Support.

Using the Touch Pad

The Touch Pad located in the palm rest may support the following
gestures:

User's Manual

Tap

Tap once on the Touch Pad to activate an item,

such as an app.

Two-Finger Tap

Tap once on the Touch Pad with two fingers

together to display a menu or other function
depending on the software you are using.
(Similar to right-click)

Pinch or stretch

Place two or more fingers down on the Touch

Pad and move them toward each other (pinch) or
away from each other (stretch). This will show
different levels of information or visually zooms in
or out.

Two-Finger Scroll

Place two fingers down and slide them vertically

or horizontally from anywhere on the Touch Pad.
This allows you to operate the scroll bars of a
window.

4-2

Swipe

Quickly move your finger in from the edge of the

Touch Pad, without pausing when you first touch
it.
Swipe from the left edge: shows your recently
opened apps.
Swipe from the right edge: opens or closes the
charms (Search, Share, Start, Devices, Settings).
Swipe from the top edge: opens or closes the
app command bar.

Some of the Touch Pad operations described in this section are only
supported in certain applications.

The Keyboard
The number of keys available on your keyboard will depend on which
country/region your computer is configured for, with keyboards being
available for numerous languages.
There are different types of keys, specifically typewriter keys, function keys,
soft keys, Windows special keys and the keypad overlay.
Never remove the key caps on your keyboard. Doing so could cause
damage to the parts under the key caps.

Keyboard indicator
The following figure shows the position of the CAPS LOCK indicator and
NUM LOCK indicator which show the following conditions:
When the CAPS LOCK indicator glows, the keyboard will produce
capitals when any letter is typed.
When the NUM LOCK indicator glows, the ten key allows you to enter
numbers.
Figure 4-1 Keypad indicators

1. CAPS LOCK indicator

User's Manual

2. NUM LOCK indicator

4-3

CAPS LOCK

This indicator glows green when letter keys are

locked into their uppercase format.

NUM LOCK

When the NUM LOCK indicator glows, you can

use the number keys on the keyboard for number
entry.

Function Key
The function keys (F1 ~ F12) are the twelve keys at the top of your
keyboard.

You can configure the function keys mode as "Special function mode" or
"Standard F1-F12 mode" by clicking Desktop Assist -> Tools & Utilities > System Settings -> Keyboard on the desktop.
"Special function mode" allows you to use special functions without
pressing the FN key.
Special
function mode

Standard F1F12 mode

Function

F1

FN + F1

Launches the help file supplied with

the software.

F2

FN + F2

Decreases the computer's display

panel brightness in individual steps.

F3

FN + F3

Increases the computer's display

panel brightness in individual steps.

F4

FN + F4

Changes the active display device.

To use a simultaneous mode, you
must set the resolution of the internal
display panel to match the resolution
of the external display device.

User's Manual

F5

FN + F5

Enables or disables the Touch Pad.

F6

FN + F6

Moves media backward.

F7

FN + F7

Plays or pauses media playback.

F8

FN + F8

Moves media forward.

F9

FN + F9

Decreases the computer's volume.

F10

FN + F10

Increases the computer's volume.

F11

FN + F11

Turns the sound on or off.

F12

FN + F12

Turns the Airplane mode on or off.

4-4

Special
function mode

Standard F1F12 mode

Function

FN + 1

FN + 1

Reduces the icon size on the desktop

or the font sizes within one of the
supported application windows.

FN + 2

FN + 2

Enlarges the icon size on the desktop

or the font sizes within one of the
supported application windows.

FN + Space

FN + Space

Changes the display resolution.

FN +

FN +

Turns the keyboard backlight on or

off. This function is supported with
some models

Some functions will show the toast notification at the edges of the screen.
Those toast notifications are disabled by default. You can enable them in
the TOSHIBA Function Key application.
To access it, click Desktop Assist -> Tools & Utilities -> Function Key
on the desktop.

Windows special keys

The keyboard provides two keys that have special functions in Windows,
the Windows logo key activates the Start screen while the application key
has the same function as the secondary (right) mouse button.

This key activates the Windows Start screen.

This key has the same function as the secondary (right) mouse button.

Generating ASCII characters

Not all ASCII characters can be generated using normal keyboard
operation, but you are able to generate these characters using their
specific ASCII codes.
1.
2.
3.

User's Manual

Hold down the ALT key.

Using the numeric keypad, type the ASCII code of the character you
require.
Release ALT - the ASCII character will appear on the display screen.

4-5

Optical disc drives

The computer may be installed with a DVD Super Multi drive or Blu-ray
Writer drive (BDXL). When the computer is accessing an optical disc, the
indicator on the drive glows.

Formats
The drives support the following formats.

DVD Super Multi drive

The drive supports the following formats: CD-ROM, DVD-ROM, DVDVideo, CD-DA, CD-Text, Photo CD (single/multi-session), CD-ROM
Mode 1/Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CDEXTRA), Addressing Method 2, DVD-R, DVD-RW, DVD+R, DVD+RW,
DVD-RAM, DVD-R DL (Format1), DVD+R DL.

Blu-ray Writer drive

In addition to the above formats, Blu-ray Writer drive supports BD-ROM,
BD-ROM DL, BD-R, BD-R DL, BD-RE and BD-RE DL.

Blu-ray Writer drive BDXL

In addition to the above formats, Blu-ray Writer drive BDXL supports
BD-R TL, BD-R QL and BD-RE TL.
Some types and formats of DVD-R DL and DVD+R DL discs may be
unreadable.

Using optical disc drives

The full-size drive provides high-performance execution of disc based
programs. You can run either 12 cm (4.72") or 8 cm (3.15") discs without
an adaptor.
Use the DVD playback application to view DVD-Video discs.

For precautions on writing to discs, refer to the Writing discs section.

To load discs, follow the steps as detailed below:
1.

User's Manual

When the computers power is on, press the eject button to open the
disc tray slightly.

4-6

2.

Grasp the disc tray gently and pull until it is fully opened.
Figure 4-2 Pressing the eject button and pulling the disc tray open

2
1

1. Eject button

3.

2. Disc tray

Lay the disc, label side up, in the disc tray.

Figure 4-3 Inserting a disc

1. Laser lens

When the disc tray is fully opened, the edge of the computer will cover the
disc tray slightly. Therefore, you will need to turn the disc at an angle when
you place it in the disc tray. After seating the disc, however, make sure it
lies flat.
Do not touch the laser lens or any portion of its surrounding casing as
this could cause misalignment.
Prevent foreign objects from entering the drive. Check the surface of
the disc tray, especially the area behind the front edge of the disc tray,
to make sure there are no such objects before closing the drive.
4.

5.

User's Manual

Press gently at the center of the disc until you feel it click into place.
The disc should lie below the top of the spindle, flush with the spindle
base.
Push the center of the disc tray to close it. Press gently until it locks
into place.

4-7

If the disc is not seated properly when the disc tray is closed, the disc might
be damaged. Also, the disc tray might not open fully when you press the
eject button.

Removing discs
To remove the disc, follow the steps as detailed below:
Do not press the eject button while the computer is accessing the optical
disc drive. Wait for the optical disc drive indicator to go out before you open
the disc tray. Also, if the disc is spinning when you open the disc tray, wait
for it to stop before you remove it.
1.

To pop the disc tray partially open, press the eject button. Gently pull
the disc tray out until it is fully opened.

When the disc tray pops open slightly, wait a moment to make sure the
disc has stopped spinning before pulling the disc tray fully open.
2.
3.

The disc extends slightly over the sides of the disc tray so you can
grasp it. Gently lift out the disc.
Push the center of the disc tray to close it. Press gently until it locks
into place.

How to remove disc when the disc tray will not open
Pressing the eject button will not open the disc tray when the computer
power is off. If the power is off, you can open the disc tray by inserting a
slender object (about 20 mm) such as a straightened paper clip into the
manual eject hole near the eject button.
Figure 4-4 Manual release with the eject hole

1.0mm
1

1. Manual eject hole

Turn off the power before you use the manual eject hole. If the disc is
spinning when you open the disc tray, the disc could fly off the spindle and
cause injury.

User's Manual

4-8

Writable discs
This section describes the types of writable discs. Check the specifications
of your drive to see the types of discs it can write.

CDs
CD-R discs can be written only once. The recorded data cannot be
erased or changed.
CD-RW discs including multi speed CD-RW discs, high-speed CD-RW
discs and ultra-speed CD-RW discs can be recorded more than once.

DVDs
DVD-R, DVD+R, DVD-R DL and DVD+R DL discs can be written only
once. The recorded data cannot be erased or changed.
DVD-RW, DVD+RW and DVD-RAM discs can be recorded more than
once.

Blu-ray discs
BD-R, BD-R DL, BD-R TL and BD-R QL discs can be written only
once. The recorded data cannot be erased or changed.
BD-RE, BD-RE DL and BD-RE TL discs can be recorded more than
once.

Writing discs
You can use the DVD Super Multi drive to write data to either CD-R, CDRW, DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL, DVD+RW or
DVD-RAM discs.
You can use the Blu-ray Writer drive to write data to either CD-R, CDRW, DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL, DVD+RW, DVDRAM, BD-R, BD-R DL, BD-RE or BD-RE DL discs.
You can use the Blu-ray Writer drive BDXL to write data to either CDR, CD-RW, DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL, DVD+RW,
DVD-RAM, BD-R, BD-R DL, BD-RE, BD-RE DL,BD-R TL, BD-R QL or BDRE TL discs.
When writing information to media using an optical drive, you should
always ensure that you connect the AC adaptor to a live electrical outlet. It
is possible that, if data is written while powered by the battery pack, the
write process may sometimes fail due to low battery power - in these
instances data loss may occur.

Important message
Before you write or rewrite to any of the media supported by the optical
disc drive, please read and follow all of the setup and operating instructions
User's Manual

4-9

in this section. If you fail to do so, you may find that the optical disc drive
may not function properly, and you may fail to write or rewrite information
successfully - this may cause you to either lose data or incur other damage
to the drive or media.

Disclaimer
TOSHIBA does not assume responsibility for the following:
Damage to any disc that may be caused by writing or rewriting with
this product.
Any change or loss of the recorded contents of media that may be
caused by writing or rewriting with this product, or for any business
profit loss or business interruption that may be caused by the change
or loss of the recorded contents.
Damage that may be caused by using third party equipment or
software.
Given the technological limitations of current optical disc writing drives, you
may experience unexpected writing or rewriting errors due to disc quality or
problems with hardware devices. In view of this, it is good practice to make
two or more copies of important data, in case of any undesired change or
loss of the recorded contents.

Before writing or rewriting

Based on TOSHIBA's limited compatibility testing, we suggest the
following manufacturers of disc media, however, it must be noted that
disc quality can affect write or rewrite success rates. Please also be
aware that in no event does TOSHIBA guarantee the operation,
quality or performance of any disc.
CD-R:
TAIYO YUDEN CO., Ltd.
MITSUBISHI KAGAKU MEDIA CO., LTD.
CD-RW: (Multi-Speed, High-Speed and Ultra-Speed)
MITSUBISHI KAGAKU MEDIA CO., LTD.
DVD-R:
DVD Specifications for Recordable Disc for General Version 2.0
TAIYO YUDEN Co.,Ltd. (for 8x and 16x speed media)
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed media)
Hitachi Maxell, Ltd. (for 8x and 16x speed media)
DVD-R DL:
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media)

User's Manual

4-10

DVD+R:
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed media)
TAIYO YUDEN CO., Ltd. (for 8x and 16x speed media)
DVD+R DL:
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x speed media)
DVD-RW:
DVD Specifications for Recordable Disc for Version 1.1 or version
1.2
Victor Company of Japan, Ltd. (JVC) (for 2x, 4x and 6x speed media)
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2x, 4x and 6x speed
media)
DVD+RW:
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media)
DVD-RAM: (DVD Super Multi drive only)
DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1 or
Version 2.2
Panasonic Corporation (for 3x and 5x speed media)
Hitachi Maxell, Ltd. (for 3x and 5x speed media)
BD-R:
Panasonic Corporation
BD-R DL:
Panasonic Corporation
BD-RE:
Panasonic Corporation
BD-RE DL:
Panasonic Corporation
BD-R TL:
TDK
BD-RE TL:
Panasonic Corporation
Some types and formats of DVD-R DL and DVD+R DL discs may be
unreadable.
Disc created in DVD-R DL format4 (Layer Jump Recording) cannot be
read.

User's Manual

4-11

When writing or rewriting

Please observe the following points while you write or rewrite data to a
media:
Always copy data from the hard disk drive to the optical media - do not
use the cut-and-paste function as the original data will be lost if there
is a write error.
Do not perform any of the following actions:
Change users in the Operating Systems.
Operate the computer for any other function, including such tasks
as using a mouse or Touch Pad, or closing/opening the display
panel.
Start a communication application.
Apply impact or vibration to the computer.
Install, remove or connect external devices, including such items
as a memory media card, USB device, external monitor or an
optical digital device.
Use the audio/video control button to reproduce music or voice.
Open the optical disc drive.
Do not use shut down, log off, Sleep Mode or Hibernation Mode
functions while writing or rewriting.
Make sure that the write/rewrite operation is completed before going
into either Sleep Mode or Hibernation Mode (You can remove an
optical media on the optical disc drive after writing is completed).
If the media is of poor quality, or is dirty or damaged, writing or
rewriting errors may occur.
Set the computer on a level surface and avoid places subject to
vibration such as airplanes, trains or cars. In addition, do not use the
computer on an unstable surface such as a stand.
Keep mobile phones and other wireless communication devices away
from the computer.

CyberLink PowerDVD for TOSHIBA

Please be aware of the following limitations when you use the CyberLink
PowerDVD for TOSHIBA:

Notes on use
This software can only be used on Windows operating system.
CyberLink PowerDVD for TOSHIBA is only provided with models
configured with a DVD Super Multi drive and FHD (1920 x 1080
pixels) LCD screen.
CyberLink PowerDVD for TOSHIBA software is supported for
playback of DVD and video file.
Frame dropping, audio skipping or out of sync audio and video may
occur during playback of some video titles.

User's Manual

4-12

Close all other applications when using the CyberLink PowerDVD for
TOSHIBA. Do not open any other applications or carry out any other
operations during video playback. Playback may stop or not function
properly in some situations.
Unfinalized DVDs created on home DVD recorders may not be
playable on the computer.
Use DVD-Video discs with a region code which is either "the same as
the factory default setting" (if applicable) or "ALL".
Do not playback video while watching or recording television programs
using other applications. Doing so may cause video playback or
television program recording errors. In addition, if prescheduled
recording starts during video playback it may cause video playback or
television program recording errors. Please view video during times
when there is no recording prescheduled.
The resume function cannot be used with some discs on the
CyberLink PowerDVD for TOSHIBA.
It is recommended the AC adaptor be connected when playing video.
Power saving features may interfere with smooth playback. When
playing video using battery power, set the Power Options to "Balance".
The screen saver is disabled during video playback using the
CyberLink PowerDVD for TOSHIBA. The computer will not
automatically go into Hibernation or Sleep mode.
Do not configure the Display automatic power off function to run while
the CyberLink PowerDVD for TOSHIBA is running.
Do not switch to Hibernation or Sleep Mode when running the
CyberLink PowerDVD for TOSHIBA.
Do not lock the computer using the Windows logo (
) + L keys
when running the CyberLink PowerDVD for TOSHIBA.
The CyberLink PowerDVD for TOSHIBA does not have a parental
control function.
Carry out the installation/uninstallation of the CyberLink PowerDVD for
TOSHIBA under a user account with administrator rights.
Do not change Windows Users while CyberLink PowerDVD for
TOSHIBA is running.
For some DVD or video files, using the control window to change the
audio track will also change the subtitle track.
The playback of some media files may not be normal by this player.
This may also happen when using Windows Media Player and Video
app.

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Display Devices & Audio

If the video image is not displayed on an external display or television,
stop the CyberLink PowerDVD for TOSHIBA, and change the screen
resolution. To change the screen resolution, click Desktop Assist ->
Control Panel -> Appearance and Personalization -> Display ->
Adjust resolution on the desktop. However, video cannot be output
to some external displays and televisions due to output or playback
conditions.
When viewing video on an external display or TV, change the display
device before playing. Video can be played only on internal LCD
displays or external displays. In Clone mode (Dual View), CyberLink
PowerDVD for TOSHIBA may not function properly.
Do not change the screen resolution while running the CyberLink
PowerDVD for TOSHIBA.
Do not change the display device while running the CyberLink
PowerDVD for TOSHIBA.

Starting CyberLink PowerDVD for TOSHIBA

Use the following procedure to start CyberLink PowerDVD for TOSHIBA.
1.

2.

Insert a DVD-Video in the optical disc drive while the operating system
is running.
When a DVD-Video disc is set in the DVD drive (for models with DVD
drive), CyberLink PowerDVD for TOSHIBA may start automatically.
Click CyberLink PowerDVD for TOSHIBA in the Apps view to start
CyberLink PowerDVD for TOSHIBA.

Operating CyberLink PowerDVD for TOSHIBA

Notes on Using CyberLink PowerDVD for TOSHIBA.
Screen display and available features may vary amongst videos and
scenes.

Open CyberLink PowerDVD for TOSHIBA Manual

CyberLink PowerDVD for TOSHIBA features and instructions are detailed
in CyberLink PowerDVD for TOSHIBA Help. Use the following procedure to
open CyberLink PowerDVD for TOSHIBA Help.
Press the F1 key when CyberLink PowerDVD for TOSHIBA is launched.

TOSHIBA VIDEO PLAYER

Please be aware of the following limitations when you use the TOSHIBA
VIDEO PLAYER:

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Notes on use
This software can only be used on Windows operating system.
TOSHIBA VIDEO PLAYER is only provided with models configured
with a DVD Super Multi drive and UHD (3840 x 2160 pixels) LCD
screen.
TOSHIBA VIDEO PLAYER software is supported for playback of DVD
and video file.
Frame dropping, audio skipping or out of sync audio and video may
occur during playback of some video titles.
Close all other applications when using the TOSHIBA VIDEO
PLAYER. Do not open any other applications or carry out any other
operations during video playback. Playback may stop or not function
properly in some situations.
Unfinalized DVDs created on home DVD recorders may not be
playable on the computer.
Use DVD-Video discs with a region code which is either "the same as
the factory default setting" (if applicable) or "ALL".
Do not playback video while watching or recording television programs
using other applications. Doing so may cause video playback or
television program recording errors. In addition, if prescheduled
recording starts during video playback it may cause video playback or
television program recording errors. Please view video during times
when there is no recording prescheduled.
The resume function cannot be used with some discs on the
TOSHIBA VIDEO PLAYER.
It is recommended the AC adaptor be connected when playing video.
Power saving features may interfere with smooth playback. When
playing video using battery power, set the Power Options to "Balance".
The screen saver is disabled during video playback using the
TOSHIBA VIDEO PLAYER. The computer will not automatically go
into Hibernation or Sleep mode.
Do not configure the Display automatic power off function to run while
the TOSHIBA VIDEO PLAYER is running.
Do not switch to Hibernation or Sleep Mode when running the
TOSHIBA VIDEO PLAYER.
Do not lock the computer using the Windows logo (
) + L keys
when running the TOSHIBA VIDEO PLAYER.
The TOSHIBA VIDEO PLAYER does not have a parental control
function.
In order to protect copyrights, the Windows Print Screen function is
disabled when TOSHIBA VIDEO PLAYER is running.
(Print Screen functions are disabled even when running other
applications besides TOSHIBA VIDEO PLAYER and when TOSHIBA
VIDEO PLAYER is minimized.) Please close the TOSHIBA VIDEO
PLAYER to use the Print Screen function.

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Carry out the installation/uninstallation of the TOSHIBA VIDEO

PLAYER under a user account with administrator rights.
Do not change Windows Users while TOSHIBA VIDEO PLAYER is
running.
For some DVD or video files, using the control window to change the
audio track will also change the subtitle track.
This software can only playback MPEG2, MP4 and WTV files created
by the preinstalled applications on the same computer. Playback may
not function properly if you use the files other than these types.
The playback of some media files may not be normal by this player.
This may also happen when using Windows Media Player and Video
app.

Display Devices & Audio

If the video image is not displayed on an external display or television,
stop the TOSHIBA VIDEO PLAYER, and change the screen
resolution. To change the screen resolution, click Desktop Assist ->
Control Panel -> Appearance and Personalization -> Display ->
Adjust resolution on the desktop. However, video cannot be output
to some external displays and televisions due to output or playback
conditions.
When viewing video on an external display or TV, change the display
device before playing. Video can be played only on internal LCD
displays or external displays. In Clone mode (Dual View), TOSHIBA
VIDEO PLAYER may not function properly.
Do not change the screen resolution while running the TOSHIBA
VIDEO PLAYER.
Do not change the display device while running the TOSHIBA VIDEO
PLAYER.

Starting TOSHIBA VIDEO PLAYER

Use the following procedure to start TOSHIBA VIDEO PLAYER.
1.

2.

Insert a DVD-Video in the optical disc drive while the operating system
is running.
When a DVD-Video disc is set in the DVD drive (for models with DVD
drive), TOSHIBA VIDEO PLAYER may start automatically.
Click Desktop Assist -> Media & Entertainment -> TOSHIBA
VIDEO PLAYER on the desktop to start TOSHIBA VIDEO PLAYER.

Operating TOSHIBA VIDEO PLAYER

Notes on Using TOSHIBA VIDEO PLAYER.
Screen display and available features may vary amongst videos and
scenes.

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If the menu is opened in the Display Area using the Control Panel's
Top Menu or Menu buttons, Touch Pad and mouse menu operations
may not be able to be used.

Open TOSHIBA VIDEO PLAYER Manual

TOSHIBA VIDEO PLAYER features and instructions are explained in
details in TOSHIBA VIDEO PLAYER Manual. Use the following procedure
to open TOSHIBA VIDEO PLAYER Manual.
Press the F1 key when TOSHIBA VIDEO PLAYER is launched and click
the Help button.

TOSHIBA Blu-ray Disc Player

Please be aware of the following limitations when you use TOSHIBA Bluray Disc Player.

Notes on Use
This software can only be used on Windows operating system.
TOSHIBA Blu-ray Disc Player is only provided with models configured
with a Blu-ray Writer drive.
Playback of high bit rate content may cause frame dropping, audio
skipping or decrease in computer performance.
Close all other applications before playing back video. Do not open
any other applications or carry out any other operations during video
playback.
Do not switch to Hibernation or Sleep Mode when running the
TOSHIBA Blu-ray Disc Player.
Because Blu-ray Disc playback operates according to programs
built into the content, operation methods, operation screens, sound
effects, icons and other features may vary from disc to disc. For more
information on these items refer to instructions included with content
or contact the content manufacturers directly.
Make sure to connect the computer's AC adapter when playing a
video.
TOSHIBA Blu-ray Disc Player supports AACS (Advanced Access
Control System) copy protection technology. Renewal of the AACS
key integrated into this product is required for uninterrupted enjoyment
of Blu-ray Disc. An Internet connection is required for renewal.
AACS key renewal is provided free of charge for 5 years after the
purchase of this product, however renewal beyond 5 years is subject
to conditions specified by the software provider, TOSHIBA
Corporation.

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Do not playback video while recording television programs using other

applications. Doing so may cause video playback or television
program recording errors. In addition, if pre-scheduled recording starts
during video playback it may cause video playback or television
program recording errors. Please view video during times when there
is no recording prescheduled.
While playing a BD-J title, keyboard shortcut is ineffective.
Resume play function cannot be used with some discs on TOSHIBA
Blu-ray Disc Player.
The interactive function on Blu-ray discs may not work depending
on the contents or network situation.
Blu-ray drives and their associated media are manufactured
according to the specifications of three marketing regions. Region
codes can be set from TOSHIBA Blu-ray Disc Player. (Click the
Settings button in the Control Panel. And click the Blu-ray Region
Setting Tab). When you purchase Blu-ray Video, make sure it
matches your drive, otherwise it will not play properly.
To playback video on an external display or TV using TOSHIBA Bluray Disc Player, use output devices like external displays or TV that
have HDCP supported HDMI port. The video cannot be displayed on
an external display or TV connected to the RGB connector.
The Blu-ray Disc movie can be played only on internal LCD displays
or external devices connected via an HDMI output. In Clone mode
(Dual View), TOSHIBA Blu-ray Disc Player may not function properly.
This product does not play HD DVD discs. Blu-ray discs with high
definition content are required for HD viewing.
This software can only playback MPEG2, MP4 and WTV files created
by the preinstalled applications on the same computer. Playback may
not function properly if you use the files other than these types.
The playback of some media files may not be normal by this player.
This may also happen when using Windows Media Player and Video
app.

Display Devices & Audio

If the video image is not displayed on an external display or television,
stop the TOSHIBA Blu-ray Disc Player, and change the screen
resolution. To change the screen resolution, click Desktop Assist ->
Control Panel -> Appearance and Personalization -> Display ->
Adjust resolution on the desktop. However, video cannot be output
to some external displays and televisions due to output or playback
conditions.
When viewing video on an external display or TV, change the display
device before playing. Video can be played only on internal LCD
displays or external displays. In Clone mode (Dual View), TOSHIBA
Blu-ray Disc Player may not function properly.
Do not change the screen resolution while running the TOSHIBA Bluray Disc Player.
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Do not change the display device while running the TOSHIBA Blu-ray
Disc Player.

Starting TOSHIBA Blu-ray Disc Player

Use the following procedure to start TOSHIBA Blu-ray Disc Player.
Insert a Blu-ray Movie Disc in the optical disc drive while the
operating system is running.
When a Blu-ray Movie Disc is set in the Blu-ray drive (for models
with Blu-ray drive), TOSHIBA Blu-ray Disc Player may start
automatically.
Click Desktop Assist -> Media & Entertainment -> TOSHIBA Bluray Disc Player on the desktop.

Operating TOSHIBA Blu-ray Disc Player

Notes on using TOSHIBA Blu-ray Disc Player.
Screen display and available features may vary amongst Blu-ray
Videos and scenes.
If the menu is opened in the Display Area using the Control Panel's
Top Menu or Menu buttons, Touch Pad and mouse menu operations
may not be able to be used.

Open TOSHIBA Blu-ray Disc Player Manual

TOSHIBA Blu-ray Disc Player features and instructions are explained in
details in TOSHIBA Blu-ray Disc Player Manual.
Use the following procedure to open TOSHIBA Blu-ray Disc Player Manual.
Press the F1 key when TOSHIBA Blu-ray Disc Player is launched and
click the Help button.

3D Playback on an External 3D Device

3D playback on an external 3D device feature is only provided with some
models.
Effect of 3D can be shown only on an external 3D devices connected via
an HDMI output. It cannot be shown on the internal display. In order for 3D
playback to work on external display/TV, you need a 3D enabled display/
TV that has an HDCP compliant HDMI port.
3D playback feature supports the following resolutions:1920x1080 24Hz
and 1280x720 60Hz.
Please change the Screen Resolution to one of the above before using 3D
playback function.

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Important Safety Information for 3D Function

Please refrain from or stop viewing if you feel ill or experience
discomfort before or while watching 3D video images.
Please refrain from viewing 3D video images if you experience
convulsions, photosensitivity reaction, or heart disease.
Due to the possibility of impact on vision development, viewers of 3D
video images should be aged 6 or older. Children and teenagers may
be more susceptible to health issues associated with viewing in 3D
and should be closely supervised to avoid prolonged viewing without
rest.
Avoid use of the 3D function when under the influence of alcohol.
Please read the users manual that comes with the computer carefully
before using the 3D playback function.
The 3D effect differs between individuals.

Notes on 3D Playback for TOSHIBA VIDEO PLAYER

TOSHIBA VIDEO PLAYER has 3D playback function, which can playback
3D video content, and 2D home video content (DVD or video file) in 3D
using real-time 2Dto3D conversion.
Effect of 3D can be shown only on an external 3D devices connected
via an HDMI output. It cannot be shown on the internal display.
The 2Dto3D conversion function uses TOSHIBA's original algorithm to
apply a 3D effect to your own 2D videos. However, note that this
function does not provide the same video content as a video originally
provided in 3D, and does not create a new video in the 3D format but
only plays 2D videos in a 3D like mode.
The 2Dto3D conversion function is meant for the enjoyment of your
own 2D home video and other 2D contents you created, in 3D
according to your personal preferences.
The TOSHIBA VIDEO PLAYER is set by default in the 2D format. By
pressing the 2Dto3D conversion function button, you decide to
activate the 2Dto3D conversion function and therefore decide to watch
your 2D content in 3D. The TOSHIBA VIDEO PLAYER will not run the
2Dto3D conversion function automatically. Please see the warnings in
this section as regard to potential copyright infringement and confirm
you have any necessary authorization.

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The TOSHIBA VIDEO PLAYER is intended for playing DVD-Video,

DVD-VR and video files and for viewing 2D home video content in 3D.
The 3D playback of any video content not created by the user may
require the permission of third parties, where such content is protected
by copyright. The protection of intellectual property rights is essential
for TOSHIBA. In this respect, TOSHIBA underlines that the Player
should not be used in a manner infringing such rights. It is your
responsibility to ensure that you do not infringe any applicable
intellectual property laws when you decide to use the Player and,
more specifically, the 2Dto3D conversion function of the TOSHIBA
VIDEO PLAYER.
Some functions are not functionable during 3D playback. In such
cases, any corresponding buttons will be disabled.
You may experience some time lag if you perform any of the following
operations when the Video Display Window is at full-screen size.
Bring up windows such as [Right-Click Menu], [Settings Window],
[Title/Chapter Search], [File Select] or [Error Message].
Operate on Windows
Operate on other applications
Please make sure AC adapter is used when playing with the enabled
3D playback feature.
3D playback occurs only in full-screen size. When you enable 3D
playback, the Video Display Window automatically enlarges to
fullscreen size.
In order for 3D playback to work on external display/TV, you need a
3D enabled display/TV that has an HDCP compliant HDMI port.
3D video content can only be displayed on external display using
HDMI "with 3D".
The 3D effect differs among individuals.
Viewing 3D playback may cause discomfort. In this case, please stop
viewing and consult your doctor.
Please consider if it is suitable or a need for time limit before allowing
your child to watch a 3D content.
Depending on the lighting condition of your room, you may experience
some flickerings when you have the 3D glasses on.
Upconvert and 3D Playback functions cannot be used at the same
time. Switching to 3D playback while upconvert is running will cause
the upconvert function to switch off automatically.
Depending on the video content, it might not be able to playback in
3D.
Only Side-by-Side and Interleave 3D video formats are supported for
playback of 3D video content.

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Notes on 3D Playback for TOSHIBA Blu-ray Disc Player

The 3D playback function can playback 3D video content, and your 2D
home video content and other 2D content created by you (DVD or video
file) in 3D using real-time 2Dto3D conversion.
The 3D playback function CANNOT be used to playback 2D video
contents of Blu-ray Disc or AVCHD in 3D using real-time 2Dto3D
conversion.
The Player's 3D playback function is meant for only personal home
use. Please take note that applicable copyright laws may prohibit the
public display when you offer 3D viewing of third party video contents
to unidentified personels or mass public.
The 2Dto3D conversion function uses TOSHIBA's original algorithm to
apply a 3D effect to your own 2D videos. However, note that this
function does not provide the same video content as a video originally
provided in 3D, and does not create a new video in the 3D format but
only plays 2D videos in a 3D like mode.
The picture generated by 2Dto3D conversion function is not the same
as a picture produced for 3D playback use. The 2Dto3D conversion
function simply uses TOSHIBA's original algorithm to apply pseudo 3D
effect to the 2D content.
The Player is set by default in the 2D format. By pressing the 2Dto3D
conversion function button, you decide to activate the 2Dto3D
conversion function and therefore decide to watch your 2D content in
3D. The Player will not run the 2Dto3D conversion function
automatically. Please see the warnings in this section as regards
potential copyright infringement and confirm you have any necessary
authorization.
The Player is intended for playing DVD-Video, DVD-VR and video files
and for viewing 2D home video content and other 2D content created
by you in 3D. The 3D playback of any video content not created by the
user may require the direct or indirect permission of third parties,
where such content is protected by copyright, unless otherwise
permitted under applicable law. The protection of intellectual property
rights is essential for TOSHIBA. In this respect, TOSHIBA underlines
that the Player should not be used in a manner infringing such rights.
It is your responsibility to ensure that you do not infringe any
applicable intellectual property laws when you decide to use the
Player and, more specifically, when you decide to activate the 2Dto3D
conversion function of the Player.
Some functions cannot be used during 3D playback. In such cases,
any buttons used for those functions may be disabled.

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Depending on the system environment, the player may automatically

switch into 2D if you perform any of the following operations during 3D
playback. Furthermore, you may experience some time lag when the
switching occurs.
- Opening windows or pop-ups such as [Right-Click Menu], [Settings
Window], [File Select] or [Error Message].
- Using Windows features.
- Using any other applications.
Please make sure to use AC adapter when playing with 3D playback
feature enabled.
Depending on the system environment, 3D playback may only be
used when the "Video Display Window" is at full-screen. 3D playback
may not function when windowed.
In order for the 3D playback to work on an external display/TV, you
need a 3D enabled display/TV that has an HDCP compliant HDMI
port.
3D video content can only be displayed on an external display
connected using HDMI "with 3D".
3D Settings can be changed on the "Settings" Screen, but the default
settings are highly recommended. Changing the settings may cause
the 3D stereoscopic effect to become stronger, which in turn may
cause eye fatigue.
The 3D effect differs between individuals. Please refrain from or stop
viewing and check your equipment settings, if you can see doublysubstituted video images or cannot feel the 3D stereoscopic effect
when watching 3D video images. Still, if you cannot see correctly,
please refrain from or stop viewing.
Please refrain from or stop viewing if you feel ill or experience
discomfort before or while watching 3D video images.
Please position yourself directly in front of the display when watching
3D video images. And please take regular breaks in between.
Due to the possibility of impact on vision development, viewers of 3D
video images should be aged 6 or older.
Please consider whether it is suitable or is there a need for limiting the
viewing time before allowing your child to watch a 3D content.
This software does not have parental lock for 3D video viewing.
Please use the login-password functions of Windows if you are
worried about the effect of 3D playback on your child's visual function.
This software can playback MPEG2, MP4, and WTV files. Your own
2D video contents recorded using home video camcorder and other
content created by you can be played in either 2D, or 3D using realtime 2Dto3D conversion. As for playback of 3D video content, only
Side-by-Side and Interleave 3D video formats are supported.
Not all files can be played.

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Battery
This section explains battery types, use, recharging methods and handling.

Battery types
The computer has different types of batteries.

Battery pack
When the AC adaptor is not connected, the computer's main power source
is this lithium ion battery pack, also referred to in this manual as the main
battery.

Real Time Clock (RTC) battery

The Real Time Clock (RTC) battery provides power for the internal real
time clock and calendar function and also maintains the system
configuration while the computer is turned off. If the RTC battery becomes
completely discharged, the system will lose this information and the real
time clock and calendar will stop working.
You can change the Real Time Clock settings in the BIOS setup utility.
Please refer to Troubleshooting for further information.

Care and use of the battery pack

This section provides the important safety precautions in order to handle
your battery pack properly.
Refer to the enclosed Instruction Manual for Safety and Comfort for
detailed precautions and handling instructions.
The computer's RTC battery is a lithium ion battery and should be
replaced only by your dealer or by a TOSHIBA service representative.
The battery can explode if not properly replaced, used, handled or
disposed. Dispose of the battery as required by local ordinances or
regulations.
Charge the battery pack only in an ambient temperature between 5
and 35 degrees Celsius. Otherwise, the electrolyte solution might leak,
battery pack performance might deteriorate and the battery life might
be shortened.

Charging the batteries

When the power in the battery pack becomes low, the DC IN/Battery
indicator will flash amber to indicate that only a few minutes of battery
power remain. If you continue to use the computer while the DC IN/Battery
indicator flashes, the computer will enable Hibernation Mode so that you do
not lose any data, and automatically turn itself off.
You must recharge a battery pack when it becomes discharged.
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Procedures
To recharge a battery pack, connect the AC adaptor to the DC IN 19V jack
and plug the other end into a working outlet - the DC IN/Battery indicator
will glow amber while the battery is being charged.

Charging Time
The following table shows the approximate time required to fully charge a
discharged battery.
Battery type

Power off

Power on

Battery pack (43Wh, 4

cell)

about 3.5 hours

about 5 hours

Please be aware that the charging time when the computer is on is affected
by ambient temperature, the temperature of the computer and how you are
using the computer - if you make heavy use of external devices for
example, the battery might scarcely charge at all during operation.

Battery charging notice

The battery may not begin charging immediately under the following
conditions:
The battery is extremely hot or cold (if the battery is extremely hot, it
might not charge at all). To ensure the battery charges to its full
capacity, you should charge it at room temperature of between 5C to
35C (41F to 95F).
The battery is nearly completely discharged. In this instance you
should leave the AC adaptor connected for a few minutes and the
battery should begin charging.
The DC IN/Battery indicator may show a rapid decrease in battery
operating time when you try to charge a battery under the following
conditions:
The battery has not been used for a long time.
The battery has completely discharged and been left in the computer
for a long time.
In such cases you should follow the steps as detailed below:
1.
2.
3.

Fully discharge the battery by leaving it in the computer with the power
on until the system automatically turns itself off.
Connect the AC adaptor to the DC IN 19V jack of the computer, and to
a wall outlet that is supplying power.
Charge the battery until the DC IN/Battery indicator glows white.

Repeat these steps two or three times until the battery recovers normal
capacity.
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Monitoring battery capacity

Remaining battery power can be monitored using the following methods.
Clicking the battery icon on the Windows Taskbar
Via the Battery Status in the Windows Mobility Center window
You should wait at least 16 seconds after turning on the computer
before trying to monitor the remaining operating time. This is because
the computer needs this time to check the battery's remaining capacity
and then calculate the remaining operating time, based on this
together with the current power consumption.
Please be aware that the actual remaining operating time may differ
slightly from the calculated time.
With repeated discharges and recharges, the battery's capacity will
gradually decrease. In view of this it will be noted that an often used,
older battery will not operate for as long as a new battery even when
both are fully charged.

Maximizing battery operating time

A battery's usefulness depends on how long it can supply power on a
single charge, while how long the charge lasts in a battery depends on:
Processor speed
Screen brightness
System Sleep Mode
System Hibernation Mode
Display power off period
Hard Disk Drive power off period
How often and for how long you use the Hard Disk Drive and external
disk drives, for example, optical disc.
How much charge the battery contained to begin with.
How you use optional devices, such as a USB device, to which the
battery supplies power.
Whether you enable Sleep Mode, which can conserve battery power if
you are frequently turning the computer off and on.
Where you store your programs and data.
Whether you close the display panel when you are not using the
keyboard - closing the display saves power.
The environmental temperature - operating time decreases at low
temperatures.
Whether you enable Sleep and Charge function.

Batteries exhausted time

When you turn off the power of your computer with batteries fully charged,
the batteries will be exhausted within the following approximate period.
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Battery type

Sleep Mode

Shut Down Mode

Battery pack (43Wh, 4

cell)

about 30 hours

about 15 days

Extending battery life

To maximize the life of your battery packs:
At least once a month, disconnect the computer from a power source and
operate it on battery power until the battery pack fully discharges. Before
doing so, follow the steps as detailed below.
1. Turn off the computer's power.
2. Disconnect the AC adaptor and turn on the computer's power - if it
does not turn on then go to Step 4.
3. Operate the computer on battery power for five minutes. If you find
that the battery pack has at least five minutes of operating time,
continue operating until the battery pack is fully discharged, however, if
the DC IN/Battery indicator flashes or there is some other warning to
indicate a low battery condition, go to Step 4.
4. Connect the AC adaptor to the DC IN 19V jack of the computer, and
to a wall outlet that is supplying power. The DC IN/Battery indicator
should glow amber to indicate that the battery pack is being charged,
however, in the event that DC IN/Battery indicator does not glow this
indicates that power is not being supplied - check the connections for
the AC adaptor and the power cord.
5. Charge the battery pack until the DC IN/Battery indicator glows
white.

LAN
The computer has built-in support for Ethernet LAN (10 megabits per
second, 10BASE-T), Fast Ethernet LAN (100 megabits per second,
100BASE-TX) or Gigabit Ethernet LAN (1000 megabits per second,
1000BASE-T).
This section describes how to connect/disconnect to a LAN.
Do not install or remove a memory module while Wake-up on LAN is
enabled.
The Wake-up on LAN function consumes power even when the
system is off. Leave the AC adaptor connected while using this
feature.

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The Link speed (10/100/1000 megabits per second) changes

automatically depending on the network conditions (connected device,
cable or noise and so on).

LAN cable types

The computer must be configured properly before connecting to a LAN.
Logging onto a LAN using the computers default settings could cause a
malfunction in LAN operation. Check with your LAN administrator regarding
set-up procedures.
If you are using Gigabit Ethernet LAN (1000 megabits per second,
1000BASE-T), be sure to connect with a CAT5e cable or higher. You
cannot use a CAT3 or CAT5 cable.
If you are using Fast Ethernet LAN (100 megabits per second, 100BASETX), be sure to connect with a CAT5 cable or higher. You cannot use a
CAT3 cable.
If you are using Ethernet LAN (10 megabits per second, 10BASE-T), you
can connect with a CAT3 or higher cable.

Connecting the LAN cable

To connect the LAN cable, follow the steps as detailed below:
Connect the AC adaptor before connecting the LAN cable. The AC
adaptor must remain connected during LAN use. If you disconnect the
AC Adaptor while the computer is accessing a LAN, the system may
hang up.
Do not connect any other cable to the LAN jack except the LAN cable.
Otherwise, malfunctions or damage may occur.
Do not connect any power supplying device to the LAN cable that is
connected to the LAN jack. Otherwise, malfunctions or damage may
occur.
1.

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Turn off the power to all external devices connected to the computer.

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2.

Plug one end of the cable into the LAN jack. Press gently until you
hear the latch click into place.
Figure 4-5 Connecting the LAN cable

1. LAN jack

3.

2. LAN cable

Plug the other end of the cable into a LAN hub connector or router.
Check with your LAN administrator and hardware or software vendor
before using or configuring a network connection.

Additional memory module

You can install additional memory into the computer in order to increase
the amount of system memory that is available. This section describes how
to install and remove optional memory modules.
You should place a mat beneath the computer in order to prevent the
computer's lid from becoming scratched or damaged when you are
installing/replacing the memory module. In this instance you should
avoid mats that are made of materials that hold or generate static
electricity.
When installing or removing a memory module, you must ensure that
you do not touch any other internal areas of the computer.
Use only memory modules approved by TOSHIBA.
Do not try to install or remove a memory module under the following
conditions.
a. The computer is turned on.
b. The computer was shut down in either Sleep or Hibernation Mode.
c. Wake-up on LAN is enabled.
d. The wireless communication function is on.
e. Sleep and Charge function is enabled.
Be careful not to let screws or other foreign matter fall into the
computer. It could cause malfunction or electric shock.

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Additional memory module is a precision electronic component that

may be fatally damaged by static electricity. Since the human body
can carry static electricity, it is important that you discharge yourself
before touching or installing any additional memory modules. To
discharge your bodys static electricity, simply touch any metal close to
you with bare hands.
Use a point size 0 Phillips screwdriver to remove and fasten the screws the use of an incorrect screwdriver can damage the screw heads.

Installing a memory module

To install a memory module, follow the steps as detailed below:
1.
2.

3.
4.
5.

6.

Click the power icon (

) on the Start screen and then select
Restart.
Hold down the F2 key and then release this key one second after the
computer is power on - the BIOS setup utility will load.
In the BIOS setup screen, select Exit -> Disable Built-in Battery,
and Power Off.
Remove the AC adaptor and all cables and peripherals connected to
the computer.
Close the display panel and turn the computer upside down.
Loosen the screw securing the memory module cover in place please note that the screw is attached to the cover in order to prevent
it from being lost.
Slide your fingernail or a thin object under the cover and lift it off.
Figure 4-6 Removing the memory module cover

2
1

1. Screw

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2. Memory module cover

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7.

Align the notch of the memory module with that of the memory slot
and gently insert the module into the slot at about a 30 degree angle
before holding it down until the latches on either side snap into place.
Figure 4-7 Seating the memory module
1

1. Notch
2. Slot B

3. Slot A

Never allow metal objects, such as screws, staples and paper clips, to
enter the computer. Foreign metal objects can create a short circuit,
which can cause computer damage and fire, possibly resulting in
serious injury.
Do not touch the connectors on the memory module or on the
computer. Debris on the connectors may cause memory access
problems.
The slot A is reserved for the first memory module. Use the slot B for
expanded memory. If only one module is installed, use the slot A.
Align the grooves along the edges of the memory module with the
locking tabs on the connector and insert the module into the connector
firmly - if you find it difficult to install the memory module, gently prise
the locking tabs outwards using the tip of your finger.
Please also ensure that you hold the memory module along its left and
right hand edges - the edges with the grooves in.

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8.

Seat the memory module cover in place and secure it with the screw.

Take care to ensure that the memory module cover is firmly closed.

Figure 4-8 Seating the memory module cover

1
2

1. Memory module cover

2. Screw

9. Turn your computer over.

10. Connect the AC adaptor and turn the computer on. Make sure the
added memory is recognized - to confirmed it, click Desktop Assist ->
Control Panel -> System and Security -> System on the desktop.

Removing a memory module

To remove the memory module, follow the steps as detailed below:
1.
2.

3.
4.
5.

6.
7.

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Click the power icon (

) on the Start screen and then select
Restart.
Hold down the F2 key and then release this key one second after the
computer is power on - the BIOS setup utility will load.
In the BIOS setup screen, select Exit -> Disable Built-in Battery,
and Power Off.
Remove the AC adaptor and all cables and peripherals connected to
the computer.
Close the display panel and turn the computer upside down.
Loosen the screw securing the memory module cover in place please note that the screw is attached to the cover in order to prevent
it from being lost.
Slide your fingernail or a thin object under the cover and lift it off.
Push the latches away from the module in order to release it - a spring
will force one end of the module up at an angle.

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8.

Grasp the module by its edges and remove it from the computer.
If you use the computer for a long time, the memory modules and the
circuits locating close to the memory modules will become hot. In this
case, let them cool to room temperature before you replace them. Or
you will get burnt if you touch any of them.
Do not touch the connectors on the memory module or on the
computer. Debris on the connectors may cause memory access
problems.
Figure 4-9 Removing the memory module
1

1. Latches
Product appearance depends on the model you purchased.

9.

Seat the memory module cover in place and secure it with the screw.

Take care to ensure that the memory module cover is firmly closed.
10. Turn your computer over.
11. Connect the AC adaptor and turn the computer on.

Memory media
The computer is equipped with a memory media slot that can
accommodate some kinds of memory media with various memory
capacities so that you can easily transfer data from devices, such as digital
cameras and Personal Digital Assistants.
Keep foreign objects out of the memory media slot. Never allow metal
objects, such as screws, staples and paper clips, to enter the computer or
Keyboard. Foreign metal objects can create a short circuit, which can
cause computer damage and fire, possibly resulting in serious injury.

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Please note that an adaptor is required to use miniSD/microSD Card.

Please note that not all memory media have been tested and verified
to work correctly. Therefore, it is not possible to guarantee that all
memory media will operate properly.
Figure 4-10 Examples of memory media

Secure Digital (SD) Card

microSD card adaptor and

microSD card

MultiMediaCard (MMC)

Points to note about the memory media card

SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music
Initiative), which is a technology adopted to prevent unlawful copy or
playback of digital music. For this reason, you cannot copy or playback
protected material on another computer or other device, and you may not
reproduce any copyrighted material except for your personal enjoyment.
Below is a simple explanation for distinguishing SD memory cards from
SDHC memory cards and SDXC memory cards.
SD, SDHC and SDXC memory cards appear the same externally.
However, the logo on memory cards is different, so pay careful
attention to the logo when purchasing.
The SD memory card logo is (

).

The SDHC memory card logo is (

).

The SDXC memory card logo is (

).

The maximum capacity of SD memory cards is 2GB. The maximum

capacity of SDHC memory cards is 32GB. The maximum capacity of
SDXC memory cards is 128GB.

Memory media format

New media cards are formatted according to specific standards. If you wish
to reformat a media card, be sure to do so with a device that uses media
cards.

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Formatting a memory media card

Memory media cards are sold already formatted in conformity to specific
standards. If you reformat a memory card, be sure to reformat it with a
device such as digital camera or digital audio player that uses the memory
cards, not with the format command provided within Windows.
Should you need to format all areas of the memory card, including the
protected area, you will need to obtain an appropriate application that
applies the copy protection system.

Media care
Observe the following precautions when handling the card.
Do not twist or bend cards.
Do not expose cards to liquids or store in humid areas or lay media
close to containers of liquid.
Do not touch the metal part of a card or expose it to liquids or let it get
dirty.
After using card, return it to its case.
The card is designed so that it can be inserted only one way. Do not
try to force the card into the slot.
Do not leave a card partially inserted in the slot. Press the card until
you hear it click into place.
Set the write-protect switch to the lock position, if you do not want to
record data.
Memory cards have a limited lifespan, so it is important to backup
important data.
Do not write to a card if the battery power is low. Low power could
affect writing accuracy.
Do not remove a card while read/write is in progress.
For more details on using memory cards, see manuals accompanying the
cards.

About the write-protect feature

Memory media cards have a write-protect function.
SD Card (SD memory card, SDHC memory card and SDXC memory
card)
Set the write-protect switch to the lock position, if you do not want to record
data.

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Inserting memory media

The following instructions apply to all types of supported media devices. To
insert memory media, follow the steps as detailed below:
1.
2.
3.

Turn the memory media so that the contacts (metal areas) face down.
Insert the memory media into the memory media slot on the computer.
Press the memory media gently until it clicks into place.
Figure 4-11 Inserting memory media

1. Memory media slot

2. Memory media

Make sure the memory media is oriented properly before you insert it.
If you insert the media in wrong direction, you may not be able to
remove it.
When inserting the memory media, do not touch the metal contacts.
You could expose the storage area to static electricity, which can
destroy data.
Do not turn the computer off or switch to Sleep Mode or Hibernation
Mode while files are being copied - doing so may cause data to be
lost.

Removing memory media

The following instructions apply to all types of supported media devices. To
remove memory media, follow the steps as detailed below:
1.
2.
3.
4.

Click the Safely Remove Hardware and Eject Media icon on the
Windows Taskbar.
Select memory media.
Push the memory media until you hear a click to partially release it.
Grasp it and pull it out of the slot.
If you remove the memory media or turn off the power while the
computer is accessing the memory media, you may lose data or
damage the media.
Do not remove the memory media while the computer is in Sleep or
Hibernation Mode. The computer could become unstable or data in
the memory media could be lost.

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Do not remove only the miniSD/microSD Card while leaving the

adaptor in the memory media slot.

External Display
Your computer video capabilities can be enhanced with additional displays.
External displays allows you to share your desktop or extend the desktop
area.

Connecting an external display

Your computer comes with a built-in display, but you can also connect
other external displays via available ports on the computer.
As the port operation of all external display devices have not been
confirmed, some devices may not function properly.

The HDMI out port

HDMI (High-Definition Multimedia Interface) port digitally transfers both
video and audio data without reducing the quality. HDMI-compatible
external display devices including televisions can be connected via the
HDMI port.
Some models can support ultra high definition (3840 x 2160 pixels) display
on compatible external display devices via HDMI output port. To use this
function, you must purchase an HDMI cable (corresponding to 3840x2160
pixels or higher).
To connect an HDMI-compatible display device, follow the steps as
detailed below:
To connect a device to the HDMI out port, you must purchase a suitable
HDMI cable.
1.
2.
3.

User's Manual

Plug one end of the HDMI cable into the HDMI in port of the HDMI
display device.
Plug the other end of the HDMI cable into the HDMI out port on your
computer.
Turn the HDMI display device's power on.

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Figure 4-12 Connecting the HDMI out port

1. HDMI out port

2. HDMI cable

Please do not plug/unplug an HDMI device under the following conditions:

The system is starting up.
The system is shutting down.
When you connect a television or external monitor to the HDMI port, the
display output device is set to HDMI.
When you unplug the HDMI cable and re-plug it, please wait at least 5
seconds before you re-plug the HDMI cable again.
When you change the display output device, the playback device may not
switch automatically. In this case, in order to set the playback device to the
same device as the display output device, please adjust the playback
device manually by the following steps:
1. Click Desktop Assist -> Control Panel -> Hardware and Sound ->
Sound on the desktop.
2. In the Playback tab, select the playback device which you want to
switch to.
3. To use the internal speakers on your computer, select Speakers. To use
the television or the external monitor that you have connected to the
computer, select a different playback device.
4. Click the Set Default button.
5. Click OK to close the Sound dialog.
Settings for display video on HDMI

To view video on the HDMI display device, be sure to configure the

following settings otherwise you may find that nothing is displayed.
Be sure to use the function key to select the display device before starting
to play video. Do not change the display device while playing video.
Do not change the display device under the following conditions.
While data is being read or written.
While communication is being carried out.

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Selecting HD Format

To select the display mode, follow the steps as below:

1.

2.

Click Desktop Assist -> Control Panel -> Appearance and

Personalization -> Display -> Change display settings ->
Advanced settings -> List All Modes on the desktop.
Select one of the modes at List All Modes.

Wireless display
Your computer may support Wireless display, a wireless technology which
utilizes Wi-Fi to allow the computer to be wirelessly connected to external
displays including TVs as extended screens. With Wireless display,
documents, streamed/local media contents or other online contents can be
shared wirelessly with others.
To use Wireless display, either one of the following devices is required:
A compatible external display with built-in support for Wireless display.
An external display with HDMI port and a Wireless display adaptor.
The Wireless display adaptor is a device that connects to the external
display via HDMI port and can receive Wi-Fi signals from your
computer.
To wirelessly connect to an external display, you can follow the steps as
described below:
1.
2.
3.

In the Settings charm, click Change PC settings -> PC and devices

-> Devices.
Click Add a device. Your computer will start searching for the
Wireless display device.
After the Wireless display device is searched, follow the on-screen
instructions to finish connection.

After the connection is established, the name of the Wireless display

device will appear under Projectors.
To disconnect the Wireless display device, click the Wireless display
device name and then click Remove device.

Changing the display settings

After one or more external displays are connected, the operating system
can automatically detect, identify and setup the display settings.
You can also manually manage how the external displays will work and
change the display settings by pressing P while holding down the
) key. If you disconnect the external display before you turn
Windows (
the computer's power off, be sure to switch to the internal display.

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Security lock
A security lock enables you to anchor your computer to a desk or other
heavy object in order to help prevent unauthorized removal or theft. The
computer has a security lock slot on its right side into which you can attach
one end of the security cable, while the other end attaches to a desk or
similar object. The methods used for attaching security cables differ from
product to product. Please refer to the instructions for the product you are
using for more information.

Connecting the security lock

In order to connect a security cable to the computer, follow the steps as
detailed below:
1.
2.

Turn the computer so its right side faces you.

Align the security cable with the lock slot and secure it in place.
Figure 4-13 Security lock

1. Security lock slot

2. Security lock

Optional TOSHIBA Accessories

You are able to add a number of options and accessories in order to make
your computer even more powerful and convenient to use. For reference,
the following list details some of the items that are available from your
reseller or TOSHIBA dealer:
Memory Kit

DDR3/DDR3L-1600 memory modules can easily

be installed in the computer.
The available option memory depends on
TOSHIBA authorization.

Universal AC Adaptor If you frequently use your computer at more than

one site, it may be convenient to purchase an
additional AC adaptor to be kept at each site in
order to remove the need to always carry the
adaptor with you.

Sound System and Video mode

This section describes some of the audio control functions.
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Volume Mixer
The Volume Mixer utility lets you control the audio volume for playback of
devices and applications under Windows.
To launch the Volume Mixer utility, right click on the speaker icon on
the Windows Taskbar, and then select Open Volume Mixer from the
sub menu.
To adjust the volume level of speakers or headphones, move the
Speakers slider.
To adjust the volume level of an application that you are using, move
the slider for the corresponding application.

Microphone Level
Follow the steps below to change the microphone recording level.
1.
2.
3.

Right click on the speaker icon on the Windows Taskbar, and select
Recording devices from the sub menu.
Select Microphone, and click Properties.
On the Levels tab move the Microphone slider to increase or
decrease the microphone volume level.

If you feel the microphone volume level is inadequate, move the

Microphone Boost slider to a higher level.

DTS Sound
DTS Sound utilizes advanced patented techniques to retrieve audio cues
buried in the original source material and deliver immersive surround sound
complete with deep, rich bass and crystal clear dialog.
DTS Sound is provided with some models. It provides the following
features:
Immersive surround sound with bass and dialog enhancement
Broad sweet spot with elevated sound image
Improved volume output delivering maximum volume without creating
clipping or distortion
Dialog enhancement for clear and intelligible vocals
Bass enhancement for rich, low frequency production
High frequency definition for crisp details
To access the utility, click Desktop Assist -> Media & Entertainment ->
DTS Sound on the desktop.
U.S. patents apply to this product. See
http://patents.dts.com
Manufactured under license from DTS Licensing Limited.

Video mode
Video mode settings are configured via the Screen Resolution dialog.
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To open the Screen Resolution dialog, click Desktop Assist -> Control
Panel -> Appearance and Personalization -> Display -> Change
display settings on the desktop.
If you are running some applications (for example a 3D application or video
playback), you may see some disturbance, flickering or frame dropping on
your screen.
If that occurs, adjust the resolution of display, lowering it until the screen is
displayed properly.

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Chapter 5
Utilities and Advanced Usage
This chapter describes the utilities and special features of this computer,
and the advanced usage of some utilities.

Utilities and Applications

This section describes the pre-installed utilities that come with the
computer and details how to start them. For further information on their
operation, you may refer to each utility's online manual, help files or
README.TXT file (if applicable).
TOSHIBA Desktop
Assist

TOSHIBA Desktop Assist is a graphical user

interface that provides access to specific tools
and TOSHIBA utilities and applications that make
the use and configuration of the computer easier.
To access this utility, click Desktop Assist on
the desktop.

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5-1

TOSHIBA Display
Utility

TOSHIBA Display Utility includes Desktop Text

Size utility, Split Screen utility, Resolution+
settings or Task Switcher utility.
Desktop Text Size allows you to make the text
size bigger or smaller on the desktop according
to your usage and favorite. You can change the
text size on the display and on the title bar of
windows by changing the scaling of the text size.
When the scaling is smaller, more information will
appear on the display simultaneously but the text
size becomes smaller. When the scaling is
larger, less information will appear on the display
simultaneously but the text size becomes larger.
You can install Split Screen utility by yourself.
Split Screen utility enables you to create multiple
display zones on a screen and to fit the active
windows to within those zones.
Resolution+ is an image processor that performs
high-quality image enhancements such as Color
Correction and Sharpness on video playbacks.
This feature is only provided with some models.
Task Switcher displays a list of active windows
as thumbnails on one side of the monitor allowing
you to quickly find a window you want to update
from within the list. This Task Switcher utility is
only provided with some models.
To access this utility, click Desktop Assist ->
Tools & Utilities -> Display Utility on the
desktop.
For details on this utility, see the help file.

TOSHIBA Password
Utility

This utility allows you to set a password in order

to restrict access to the computer.
To access this utility, click Desktop Assist ->
Tools & Utilities -> Password Utility on the
desktop.

TOSHIBA System
Settings

This utility allows you to customize your

hardware settings according to the way you work
with the computer and the peripherals you use.
To access this utility, click Desktop Assist ->
Tools & Utilities -> System Settings on the
desktop.

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TOSHIBA HDD
Protection

This feature uses the acceleration sensor built in

the computer to detect vibration and shocks, and
automatically moves the hard disk drive's read/
write head to a safe position in order to reduce
the risk of damage that could be caused by headto-disk contact. Refer to the Using the Hard Disk
Drive (HDD) Protection section for more details.

CyberLink PowerDVD This software is provided for playback of DVD

for TOSHIBA
Video. To access this utility, click CyberLink
PowerDVD for TOSHIBA in the Apps view.
For details on how to use CyberLink PowerDVD
for TOSHIBA, see the help file.

User's Manual

TOSHIBA VIDEO
PLAYER

This software is provided for playback of DVD

Video. To access this utility, click Desktop
Assist -> Media & Entertainment -> TOSHIBA
VIDEO PLAYER on the desktop. For details on
how to use TOSHIBA VIDEO PLAYER, see the
help file.

TOSHIBA Blu-ray
Disc Player

This software is provided for playback of Blu-ray

Disc. It has an on-screen interface and
functions. To start this utility, click Desktop
Assist -> Media & Entertainment -> TOSHIBA
Blu-ray Disc Player on the desktop. For details
on how to use TOSHIBA Blu-ray Disc Player, see
the help file.

TOSHIBA Setup
Utility

TOSHIBA Setup Utility is a BIOS setup utility that

provides you a menu-based user interface so
that you can easily view and change BIOS
settings.

5-3

TOSHIBA eco Utility

This computer is equipped with "eco mode". This

mode slightly lowers performance of some
devices to reduce electric power consumption.
You can realize measurable power savings by
using it continuously.
TOSHIBA eco Utility helps control the power
consumption of your computer. Various
information can help you understand your degree
of contribution to the environment.
Furthermore, this utility contains Peak shift
function that can help reduce power usage during
periods of peak demand by shifting some power
consumption to periods when demand is lower.
The utility also supports "eco charge mode". The
battery will not be fully charged in this mode, thus
extending the battery's life cycle.
It is recommended using the computer with AC
adapter connected as the battery operating time
is comparatively short in this mode.
Depending on the usage situation, the battery's
life cycle might not be extended properly.
To access this utility, click Desktop Assist ->
Tools & Utilities -> eco Utility on the desktop.
For details on TOSHIBA eco utility, see the help
file.

TOSHIBA Media
Player by sMedio
TrueLink+

This software is a multimedia player which can

be used to play back video, music and photo.
TOSHIBA Media Player can play back contents
on a local library/home network/OneDrive.
To access it, click the Media Player icon on the
Start screen.
For details, please refer to the Online help.

CyberLink
MediaShow 6 for
TOSHIBA

This software helps you manage and share all of

your digital photos and videos. It also allows
quick creation of new professional looking media
such as custom slideshows, screen savers,
movie discs, and more using your photos and
videos.
To start this utility, click CyberLink MediaShow
6 for TOSHIBA in the Apps view.
For details on how to use CyberLink MediaShow,
see the help file by clicking ? button in the main
window.

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5-4

CyberLink MediaStory CyberLink MediaStory helps you to quickly

manage and share your multimedia content. Your
photos and videos are organized by event, date
in a calendar, geographical places, and by
people's faces. You can easily create a polished
slideshow or video of your digital life utilizing your
photos and videos.
This utility will not be provided if CyberLink
MediaShow is installed.
To access it, click CyberLink MediaStory in the
Apps view.
For details on how to use CyberLink MediaStory,
please check out the tutorials by clicking
Preferences (
) in the main window and then
clicking Tutorials.
Do not change the display device while running CyberLink MediaStory.

TOSHIBA Function
Key

This utility allows you to perform some features

by pressing a specified key or combined with the
FN key.
To setup this utility, click Desktop Assist ->
Tools & Utilities -> Function Key on the
desktop.
For details, please refer to the Function Key
section.

TOSHIBA Service
Station

This application allows your computer to

automatically search for TOSHIBA software
updates or other alerts from TOSHIBA that are
specific to your computer system and its
programs. When enabled, this application
periodically transmits to our servers a limited
amount of system information, which will be
treated in strict accordance with the rules and
regulations as well as applicable data protection
law.
To access this utility, click Desktop Assist ->
Support & Recovery -> Service Station on the
desktop.

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5-5

TOSHIBA PC Health
Monitor

The TOSHIBA PC Health Monitor application

proactively monitors a number of system
functions such as power consumption, battery
health and system cooling, informing you of
significant system conditions. This application
recognizes the system and individual component
serial numbers and will track specific activities
related to their usage.
To access this utility, click Desktop Assist ->
Support & Recovery -> PC Health Monitor on
the desktop.
For details on TOSHIBA PC Health Monitor, see
the help file.

TOSHIBA Resolution+ The plug-in lets you upconverts wmv and mp4
Plug-in for Windows videos on Windows Media Player.
Media Player
For more information, please refer to the
TOSHIBA Resolution+ Plug-in for Windows
Media Player Help.
To access it, click Desktop Assist -> Media &
Entertainment -> TOSHIBA Resolution+Plugin for Windows Media Player - Help on the
desktop.
This utility will not be installed if the Resolution+
feature in TOSHIBA Display Utility is provided.
Chroma Tune for
TOSHIBA

Chroma Tune for TOSHIBA is a utility that allows

color setting of your computer.
To access it, click Chroma Tune for TOSHIBA
in the Apps view.
For details on Chroma Tune for TOSHIBA, see
the User Manual of the utility.

You may not have all the software listed above depending on the model
you purchased.

Special features
The following features are either unique to TOSHIBA computers or are
advanced features which make the computer more convenient to use.
Access each function using the following procedures.
*1

To access the Power Options, click Desktop Assist -> Control Panel ->
System and Security -> Power Options on the desktop.

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5-6

Display automatic
power off *1

This feature automatically cuts off power to the

computer's display panel when there is no
keyboard input for a specified time, with power
being restored the next time a key is pressed.
This can be specified in the Power Options.

HDD automatic power This feature automatically cuts off power to the
hard disk drive when it is not accessed for a
off *1
specified time, with power being restored when
the hard disk drive is next accessed. This can be
specified in the Power Options.
System automatic
Sleep/Hibernation
Mode *1

This feature automatically shuts down the system

into either Sleep Mode or Hibernation Mode
when there is no input or hardware access for a
specified time. This can be specified in the Power
Options.

Power on password

Two levels of password security, supervisor and

user, are available to prevent unauthorized
access to your computer.

Intelligent power
supply *1

A microprocessor in the computer's intelligent

power supply detects the battery's charge,
automatically calculates the remaining battery
capacity and protects electronic components
from abnormal conditions such as a voltage
overload from the AC adaptor. This can be
specified in the Power Options.

Battery save mode *1

This feature lets you configure the computer in

order to save battery power. This can be
specified in the Power Options.

Panel power on/off *1

This feature automatically turns power to the

computer off when the display panel is closed,
and turns it back on when the display panel is
opened. This can be specified in the Power
Options.

Low battery
When battery power is exhausted to the point
automatic Hibernation that computer operation cannot be continued, the
system automatically enters Hibernation Mode
Mode *1
and shuts itself down. This can be specified in
the Power Options.
Sleep Mode

User's Manual

If you have to interrupt your work, you can use

this feature to allow you to turn off power to the
computer without exiting from your software.
Data is maintained in the computer's main
memory so that when you next turn on the
power, you can continue working right where you
left off.
5-7

Hibernation Mode

This feature lets you turn off the power to the

computer without exiting from your software. The
contents of main memory are automatically
saved to the Hard Disk Drive so that when you
next turn the power on again, you can continue
working right where you left off. Refer to the
Turning off the power section, for more details.

USB Wakeup function This function restores the computer from Sleep
Mode depending on the external devices
connected to the USB ports.
For example, if a mouse or USB keyboard is
connected to a USB port, clicking the mouse
button or pressing the keyboard will wakeup the
computer.
Heat dispersal *1

To protect against overheating, the processor is

equipped with an internal temperature sensor
which activates a cooling fan or lowers the
processing speed if the computer's internal
temperature rises to a certain level. You are able
to select whether to control this temperature by
either turning on the fan first, then if necessary
lowering the processor speed, or by lowering the
processor speed first, then if necessary turning
on the fan. Both of these functions are controlled
through the Power Options.
When the processor's temperature falls within
normal range, the fan and the processor
operation will return to its standard speed.
If the processor's temperature reaches an
unacceptably high level with either setting, the
computer automatically shuts down to prevent
any damage. In this instance all unsaved data in
memory will be lost.

TOSHIBA Password Utility

The TOSHIBA Password Utility provides two levels of password security:
User and Supervisor.
Passwords set by the TOSHIBA Password Utility function are different from
the Windows password.

User Password
To start the utility, click the following items on the desktop:

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Desktop Assist -> Tools & Utilities -> Password Utility -> User
Password
User authentication may be required to validate user rights when using
TOSHIBA Password Utility to delete or change passwords, etc.
Set (button)
Click this button to register a password. After a password is set, you
will be prompted to enter it when you start the computer.
After you set the password, a dialog box will be displayed asking
whether you want to save it to other media. If you forget the password,
you can open the password file on another computer. Be sure to keep
the media in a safe place.
When entering the character string to register the password, enter
from the keyboard character by character and do not enter as ASCII
code or copy-and-paste the character string. In addition, ensure that
the registered password is correct by outputting the character string to
the password file.
When entering a password, do not enter any characters (for example
"!" or "#") produced by pressing the SHIFT or ALT keys.
Delete (button)
Click this button to delete a registered password. Before you can
delete a password, you must first enter the current password correctly.
Change (button)
Click this button to change a registered password. Before you can
change a password, you must first enter the current password
correctly.
Owner String (text box)
You can use this box to associate text with the password. After you
enter text, click Apply or OK. When the computer is started, this text
will be displayed together with the prompt asking you to enter a
password.
You can use BIOS Setup to set, change or delete the HDD Password or
HDD Master Password.
To start BIOS Setup.
1. Click the power icon (
Restart.

) on the Start screen and then select

2. Hold down the F2 key and then release this key one second after
the computer is power on - the BIOS setup utility will load.
To end the BIOS Setup, press F10, and then select Yes to accept the
changes. The computer will restart.

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If you forget your HDD User Password, TOSHIBA will NOT be able to
assist you, and your HDD will be rendered COMPLETELY and
PERMANENTLY INOPERABLE. TOSHIBA will NOT be held
responsible for any loss of any data, any loss of use or access to your
HDD, or for any other losses to you or any other person or
organization that result from the loss of access to your HDD. If you
cant accept this risk, dont register the HDD User Password.
When saving the HDD User Password shut down or restart the
computer. If the computer is not shut down or restarted, the saved
data may not be correctly reflected. For more information on shutting
down or restarting the computer, refer to Turning on the power.

Supervisor Password
If you set a Supervisor Password, some functions might be restricted when
a user logs on with the User Password. To set a Supervisor Password:
Click Desktop Assist -> Tools & Utilities -> Password Utility ->
Supervisor Password on the desktop
This utility lets you do the following:
Register or delete the Supervisor Password.
Specify restrictions for general users.

Starting the computer using a password

If you have already registered a user password, there is one way to start
the computer:
Enter the password manually.
The password is necessary only if the computer was shut down in
Hibernation mode or boot mode. It is not needed in Sleep mode and
Restart.
To enter a password manually, follow the steps as detailed below:
1.

Turn on the power as described in the Getting Started section. The

following message will appear in the screen:
Enter Password [ ]

At this point, the function keys do not work. They will function after you
enter the password.
2.

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Enter the Password.

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3.

Press ENTER.

If you enter the password incorrectly three times in a row, or if you dont
enter the password within 1 minute, the computer shuts off. In this case,
some features that can power on the computer automatically (Wake-up on
LAN, Task Scheduler, etc) may not work. You must turn the computer back
on to retry password entry.

TOSHIBA System Settings

TOSHIBA System Settings is the TOSHIBA configuration management tool
available through the Windows operating system.
To run TOSHIBA System Settings, click Desktop Assist -> Tools &
Utilities -> System Settings on the desktop.
The TOSHIBA System Settings window contains a number of tabs to allow
specific functions of the computer to be configured.
In addition there are also three buttons: OK, Cancel and Apply.
OK

Accepts your changes and closes the TOSHIBA

System Settings window.

Cancel

Closes the window without accepting your

changes.

Apply

Accepts all your changes without closing the

TOSHIBA System Settings window.

Some options shown in grey are possible to confirm their status.

TOSHIBA System Settings screen may have the following tabs:

GeneralAllows you to view the current BIOS version or change
certain settings back to their default values
Sleep and ChargeAllows you to set advanced features for sleep
mode, hibernate mode, and shutdown state
DisplayAllows you to select the internal LCD and/or external monitor
when the computer boots up
Boot OptionsAllows you to change the sequence in which your
computer searches the drives for the operating system
KeyboardAllows you to access the wake-on keyboard function, or to
configure the function keys
USBAllows you to set conditions for USB
SATAAllows you to set conditions for SATA
LANAllows you to set conditions for LAN
The settings or options explained here may vary depending on the model
you purchased.

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After you changed the settings, a dialog box may appear to prompt you that
the changes will take effect after the computer is restarted. Make sure to
restart your computer immediately to apply these changes.

USB Charge
Your computer can supply USB Bus power (DC5V) to the USB port.
The port with the icon (

) supports the following feature:

USB Sleep and Charge

System ON CDP Charge

USB Sleep and Charge

You can use the Sleep and Charge function to charge certain USBcompatible external devices such as mobile phones or portable digital
music players. Your computer can supply USB bus power (DC5V) to the
compatible port even when the computer is turned OFF. "Power OFF"
includes Sleep Mode, Hibernation Mode or shutdown state.
To set USB Sleep and Charge feature, click Desktop Assist -> Tools &
Utilities -> System Settings -> Sleep and Charge on the desktop.
Move the slider to enable or disable the Sleep and Charge function.
The Sleep and Charge function may not work with certain external
devices even if they are compliant with the USB specification. In those
cases, turn the power of the computer ON to charge the device.
When Sleep and Charge function is enabled, USB bus power (DC5V)
will be supplied to compatible ports even when the power of the
computer is turned OFF. USB bus power (DC5V) is similarly supplied
to the external devices which are connected to the compatible ports.
However, some external devices cannot be charged solely by
supplying USB bus power (DC5V). As for the specifications of the
external devices, please contact the device manufacturer or check the
specifications of the external devices thoroughly before use.
Using the sleep and charge function to charge external devices will
take longer than charging the devices with their own chargers.
If Sleep and Charge function is enabled, the computers battery will
discharge during hibernation or when the computer is turned off. It is
recommended that you connect the AC adaptor to the computer while
using Sleep and Charge function.
External devices connected to the USB bus power (DC5V) function
that interfaces with the power ON/OFF of the computer may always be
in an operational state.

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When there is a current overflow of the external devices connected to

the compatible ports, USB bus power (DC5V) supply may be stopped
for safety reasons.
When Sleep and Charge function is enabled, the USB Wakeup
function may not work for compatible ports. In that case, if there is a
USB port that does not have the Sleep and Charge function, attach
the mouse or keyboard to it. If all USB ports have the Sleep and
Charge function, change to disable Sleep and Charge function. The
USB Wakeup function will now work, but the Sleep and Charge
function will be disabled.
Metal paper clips or hair pins/clips will generate heat if they come into
contact with USB ports. Do not allow USB ports to come into contact with
metal products, for example when carrying the computer in your bag.
Your PC has multiple charging modes so that many different USB devices
can be supported for Sleep and Charge function.
Auto Mode (Default) is suitable for a wide range of digital audio players.
While using Auto Mode, your computer can supply USB bus power at
maximum 2.0A to the compatible ports while the computer is turned off.
When USB device cannot be charged by Auto Mode, change to Alternate
Mode.
This function may not be able to be used with some connected external
devices even if the appropriate mode is selected. In this situation, disable
and stop using this function.
Some external devices cannot use Auto Mode. As for the specifications of
the external devices, please contact the devices manufacture or check the
specifications of the external device thoroughly before use.
Always use the USB cable that was included with your USB device.
Function under Battery Mode
This option can be used to enable/disable sleep and charge under battery
mode. It also displays the remaining battery capacity.
Move the slider to enable or disable this function.
Enabled

Enables Sleep and Charge function under battery

mode.

Disabled

Enables Sleep and Charge function only when

the AC adaptor is connected.

Disable features when Specifies the lower limit of remaining battery life
the battery level
by moving the slider bar. If the remaining battery
reaches
life falls below the setting, the Sleep and Charge
function will be stopped.
This setting is only available when the Function
under Battery Mode is enabled.
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System ON CDP Charge

This function enable/disable CDP (Charging Downstream Port) to use rapid
USB charge while the computer is powered on. When "System ON CDP
Charge Mode" is enabled, your computer can supply USB bus power
(DC5V, 1.5A) to the compatible ports while the computer is turned on.
To set System ON CDP Charge Mode, click Desktop Assist -> Tools &
Utilities -> System Settings -> USB on the desktop.
Enabled

Rapid USB battery charge at maximum 1.5A

while PC is powered On.

Disabled

Conventional USB battery charge while PC is

powered On.

The "System ON CDP Charge Mode" may not work with certain external
devices even if they are compliant with the USB specifications. In those
cases, use a USB port without "USB Sleep and Charge function" or disable
System ON CDP Charge Mode.
It is recommended that AC adaptor be connected to the computer while
supplying USB bus power (DC5V, 1.5A).
When your computer battery capacity is too low to continue, "System ON
CDP Charge Mode" may not work. In those cases, connect the AC adaptor
and reboot the computer.
Always use the USB cable that was included with your USB device.
When "System ON CDP Charge Mode" or USB Sleep and Charge
function is enabled, the USB Wakeup function may not work. In that
case, use a USB port without "USB Sleep and Charge function" or disable
both System ON CDP Charge Mode and USB Sleep and Charge
function.

Sleep and Music

The Microphone jack with the icon (
function.

) supports the Sleep and Music

You can use your computers speaker for the portable audio device, even
when the power of the computer is turned OFF.
"Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state.
To set Sleep and Music feature, click Desktop Assist -> Tools & Utilities
-> System Settings -> Sleep and Music on the desktop.
Move the slider to enable or disable the Sleep and Music function.
When Sleep and Music function is enabled, it is not possible to mute
sound from the speaker even by connecting headphones to the
Headphone jack. There is also no sound from the headphone.

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When Sleep and Music function is enabled, it is possible to play sound

from the computers speaker by connecting an audio cable to the
Microphone jack. Using this function discharges the computers
battery. Therefore, it is recommended that the computer be connected
to an external power source via the AC Adaptor.
When using the Sleep and Music function, connect the computer and
Audio device with an audio cable.
When using the Sleep and Music function, the volume level can not be
changed from the computer.
The volume adjustment and mute setting might be different between
Windows mode and Sleep and Music mode. Before connecting the
audio device to the computer, turn down the volume of the audio
device. Sound quality may also be different.
Use the Sleep and Music function with the display open.
Function under Battery Mode
This option can be used to enable/disable Sleep and Music under battery
mode. It also displays the remaining battery capacity.
Move the slider to enable or disable this function.
Enabled

Enables Sleep and Music function under battery

mode.

Disabled

Enables Sleep and Music function only when the

AC adaptor is connected.

Disable features when Specifies the lower limit of remaining battery life
the battery level
by moving the slider bar. If the remaining battery
reaches
life falls below the setting, the Sleep and Music
function will be stopped.
This setting is only available when the Function
under Battery Mode is enabled.

TOSHIBA Media Player by sMedio TrueLink+

Please be aware of the following limitations when you use the TOSHIBA
Media Player by sMedio TrueLink+:

Notes on use
TOSHIBA Media Player by sMedio TrueLink+ is a multimedia player which
can be used to play back video, music and photo.
This software is only provided with some models.
It is recommended that the AC adaptor be connected while TOSHIBA
Media Player is running. Power saving features may interfere with
smooth playback. When TOSHIBA Media Player is used with a battery
power, set the Power Options to "Balance".
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The screen saver is disabled while TOSHIBA Media Player is playing

a video file or slideshows of photos.
The computer will not enter Sleep and Hibernation mode
automatically, while TOSHIBA Media Player is running.
The display automatic power off function is disabled while TOSHIBA
Media Player is playing a video file or slideshows of photos.
The Resolution+ function was specially adjusted for the internal
monitor. Hence, please turn OFF Resolution+ when viewing on
external monitor.
The Resolution+ feature for video playback is supported only on some
models. Resolution+ can only be enabled for video/photo playback if
Enhance Video/Photo Quality is displayed. Resolution+ can be
enabled only for photo playback if Enhance Photo Quality is
displayed.
Playback of video/music/slideshow can be controlled using the media
buttons on the preview window which is invoked when the mouse
cursor is moved over the TOSHIBA Media Player icon on the Windows
Taskbar.
Video/Slideshow playback can only be controlled when the application
is in the foreground.
Music playback can be controlled even when the application is in the
background.
Playback of high bit rate content may cause frame dropping, audio
skipping or decrease in computer performance.
The above problems could be remedied by turning Resolution+ off.
Tap/click the Refresh button on app commands to refresh the content
displayed on Library Screen. It wont be refreshed automatically.
If sleep, hibernation, shutdown or reboot operation is in process during
uploading the files to OneDrive, the operation will not be properly
completed.
This app doesnt support to playback content protected by DRM. If you
try to play DRM protected content with Resolution+ On state, this app
may be closed.
Photos uploaded to OneDrive are limited to a maximum resolution of
2048 x 2048 pixels. Any photo over that resolution will be scaled
proportionally to a maximum size of 2048 x 2048 pixels.
This app doesn't support DMS.
The playback of some media files may not be normal by this player.
This may also happen when using Windows Media Player and Video
app.
User Interface and operational procedures might differ depending on
the application version. Please refer to the Help of TOSHIBA Media
Player by sMedio TrueLink+ for details.

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Opening TOSHIBA Media Player by sMedio TrueLink+

Manual
The features and operations about TOSHIBA Media Player are explained
in the TOSHIBA Media Player Manual.
Use the following procedure to open TOSHIBA Media Player Online help:
When TOSHIBA Media Player is running, click Help of the Settings charm.

Using CyberLink MediaShow 6 for TOSHIBA

This feature is supported by some models.

How to create a DVD-Video or a Blu-ray DiscTM Movie

The following are simplified steps for creating a DVD-Video Disc, an
AVCHD Disc or a Blu-ray Disc movie by importing your video sources.
1.
2.

Click CyberLink MediaShow 6 for TOSHIBA in the Apps view.

Insert a DVD-R, DVD+R, DVD-RW, DVD+RW, BD-R or BD-RE disc
into the optical disc drive.
3. Add your media files by dragging it to Media Tray.
4. Click Create -> Movie Disc.
5. Select DVD-Video, AVCHD or Blu-ray Disc from Step1: Choose
disc format.
6. Select a destination drive.
7. Specify your movie disc title from Step 2: Enter movie disc title.
8. Select a template from Step 3: Select menu template.
9. Setup the advanced video & audio properties by clicking Advanced
button on the top.
10. Start burning your movie disc by clicking Burn button.

How to learn more

Please refer to the Help and Manual files for additional information about
CyberLink MediaShow by pressing F1 after the application is launched.

Important information for use

Note the following limitations when you create movie discs and convert/
playback media files.

Playing digital video

High-resolution video playback may not be smooth depending on your
environment.

Editing digital video

Log in with Administrator rights to use CyberLink MediaShow.

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Make sure that your computer is running on AC power while using

CyberLink MediaShow.
Operate the computer at Full Power. Do not use power-saving
features.
CyberLink MediaShow cannot edit or play copy-protected content.
Do not enter Sleep or Hibernation Mode while using CyberLink
MediaShow.
Do not operate CyberLink MediaShow immediately after turning on the
computer. Please wait until all Disc Drive activity has stopped.
Do not run software like a screen saver because it can put a heavy
load on the CPU.
DVD-VR format is not supported.
Frame dropping, audio skipping or out of sync audio and video may
occur during editing high quality video, depending on your
environment. This phenomenon will not be reproduced after the video
is transcoded.

Before recording DVD-Video, AVCHD or Blu-ray Disc

When you record DVD-Video, AVCHD or Blu-ray Disc, please use
only discs recommended by the Drive manufacturer.
The following types of discs are supported for recording:
DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL & DVD+RW
BD-R, BD-R DL, BD-RE & BD-RE DL
Do not set the working drive to a slow device like a USB1.1 hard disk
drive or it will fail to write DVD-Video, AVCHD or Blu-ray Disc.
Do not perform any of the following actions:
Operate the computer for any other function, including using a mouse
or Touch Pad, or closing/opening the display panel.
Bump or cause vibration to the computer.
Use the Mode control button and Audio/Video control button to
reproduce music or voice.
Force eject the optical drive when burning.
Install, remove or connect external devices, including memory media
cards, USB devices, external displays, optical digital devices.
VCD and SVCD format for output is not supported.

About recorded DVD, AVCHD and Blu-ray discs

Some DVD-ROM drives for personal computers or other DVD players
may not be able to read DVD-R/DVD+R/DVD-RW/DVD+RW/DVDRAM discs.
When playing your recorded DVD on your computer, please use
TOSHIBA VIDEO PLAYER.
When playing your recorded Blu-ray Disc on your computer, please
use the TOSHIBA Blu-ray Disc Player.
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If you use an over-used rewritable disc, the full formatting might be

locked. Please use a brand new disc.

Internet Connection
An Internet connection is required for uploading and downloading.

TOSHIBA PC Health Monitor

The TOSHIBA PC Health Monitor application proactively monitors a
number of system functions such as power consumption, battery health (for
models with battery) and the system cooling, informing you of significant
system conditions. This application recognizes the system and individual
component serial numbers, and will track specific activities related to the
computer and their usage.
The collected information includes device operation time and number of
actuations or status changes (i.e.: number of power button and FN key
combination uses, AC adaptor, battery (for models with battery), LCD, fan
(for models with fan), HDD/SSD, sound volume, wireless communication
functionalities and USB information), date of initial system use, and also
computer and device usage (i.e.: power settings, battery temperature and
recharging (for models with battery), CPU, memory, backlight illumination
time, and temperatures for various devices). The collected information is
not limited to the examples specified here. The stored data uses a very
small portion of the total hard disk capacity, approximately 10MB or less
per year.
This information is used to identify and provide a notification of system
conditions which may effect the performance of your TOSHIBA computer. It
may also be used to help diagnose problems should the computer require
service by TOSHIBA or TOSHIBA's authorized service providers.
Additionally, TOSHIBA may also use this information for quality assurance
analysis.
Subject to the use restrictions above, the data on the internal storage drive
logged may be transferred to entities located outside of your country or
region of residence (e.g., European Union). Those countries may or may
not have the same data protection laws or data protection levels as
required by your home country or region.
You may disable the TOSHIBA PC Health Monitor at any time by
uninstalling the software via Uninstall a program in the Control Panel.
Doing so will automatically delete all collected information from the internal
storage drive.
The TOSHIBA PC Health Monitor software does not extend or modify
TOSHIBA's obligations under its standard limited warranty in any way.
TOSHIBA's standard limited warranty terms and limitations apply.

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Starting the TOSHIBA PC Health Monitor

The TOSHIBA PC Health Monitor can be opened by clicking Desktop
Assist -> Support & Recovery -> PC Health Monitor on the desktop.
The TOSHIBA PC Health Monitor main screen will be displayed.
This utility may be disabled by default on your computer. You can enable it
by clicking Please click here to enable TOSHIBA PC Health Monitor.
The "PC Health Monitor Software Notice & Acceptance" screen will be
displayed. Please carefully read the information displayed. Selecting
ACCEPT and clicking OK will enable the program. By enabling the
TOSHIBA PC Health Monitor software, you agree with these terms and
conditions and to the use and sharing of the collected information. Once
the program is enabled, the TOSHIBA PC Health Monitor screen is
displayed, and the program will begin monitoring system functions and
collecting information.
A message will be displayed if any changes which may interfere with the
operation of the program are detected. Follow the instructions displayed on
screen in the message.

Using the Hard Disk Drive (HDD) Protection

Some models have the function for reducing the risk of damage on the
hard disk drive.
Using an acceleration sensor built into the computer, HDD Protection
detects vibration shocks and similar signs of movement of the computer,
and automatically moves the Hard Disk Drive head to a safe position to
reduce the risk of damage that could be caused by head-to-disk contact.
HDD Protection function does not guarantee that the hard disk drive
will not be damaged.
During audio/video playback, when the computer detects a shock or
vibration and the hard disk drive's head is parked, the playback might
be temporarily interrupted.
HDD Protection cannot be used in models that are equipped with
SSD.
When vibration is detected, a notification will be displayed on the screen,
and the icon on the Windows Taskbar will change to the protection state.
This message is displayed until the OK button is pressed or 30 seconds
pass. When vibration subsides, the icon returns to the normal state.

Setting up HDD Protection

You can change HDD Protection settings.

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To open the utility, click Desktop Assist -> Tools & Utilities -> System
Settings -> HDD Protection on the desktop. The utility can also be started
from the icon on the Windows Taskbar or from the Control Panel.

HDD Protection
You can enable or disable HDD Protection by moving the slider to the right
or left.
HDD Protection does not work when the computer is booting, in Sleep
Mode, in Hibernation Mode, in transition to Hibernation Mode, recovering
from Hibernation Mode, or powered off. Do not subject the computer to
vibration or impact while the protection is disabled.

HDD Protection Message

Move the slider to the right to enable notification when viberation is
detected.

System Tray Icon

Move the slider to the right to show HDD Protection icon on the Windows
Taskbar.
There are the following conditions for HDD Protection icon.
Normal

TOSHIBA HDD Protection is enabled.

Protection

TOSHIBA HDD Protection is active. The hard

disk drive head is in a safe position.

OFF

TOSHIBA HDD Protection is disabled.

Detection Level
There are four sensitivity levels in which vibrations, impacts and their
similar signs are detected can be set to OFF, 1, 2 and 3 in ascending
order. Level 3 is recommended for better protection of the computer.
However, when the computer is used in a mobile environment or in other
unstable conditions, setting the detection level to 3 could result in frequent
execution of HDD Protection, which will slow down Hard Disk Drive reading
and writing. Set a lower detection level when the speed of Hard Disk Drive
reading and writing is a priority.
Different detection levels can be set depending on whether the computer is
used as handheld or mobile usages, or whether it is used in a stable
environment such as on a table in the workplace or at home. By setting
different detection levels for the computer depending on whether it runs
with the AC power (desktop) or with batteries (handheld or mobile usage),
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the detection level automatically switches according to the power

connection mode.

Detection Level Amplification

When the AC adaptor is disconnected, HDD Detection assumes that the
computer will be carried and sets the detection level to the maximum for 10
seconds.

Default
You can reset HDD Protection settings to factory default by first clicking
Default button and then Apply button.

3D Viewer
This feature displays a 3D object on the screen which moves in according
to tilting or vibration of the computer.
When HDD Protection detects computer vibration the Hard Disk Drive head
is parked and the 3D object disk rotation will stop. When the head is unparked the disk will begin to rotate again.
Click 3D Viewer button to start.
This 3D object virtually represents the Computer's internal Hard Disk
Drive. This representation may vary from the actual number of disks,
disk rotation, head movement, part size, shape and direction.
This feature may use a large amount of CPU and memory on some
models. The computer may become slow or sluggish when attempting
to run other applications while the 3D Viewer is displayed.
Intensely shaking the computer or other subjecting it to strong impacts
may cause damage to the computer.

System Recovery
There is a hidden partition allocated on the Hard Disk Drive for the System
Recovery Options in the event of a problem.
You can also create recovery media and restore the system.
The following items will be described in this section:
Creating Recovery Media
Restoring the pre-installed software from your created Recovery
Media
Restoring the pre-installed software from the Recovery Hard Disk
Drive

Creating Recovery Media

This section describes how to create Recovery Media.
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Be sure to connect the AC adaptor when you create Recovery Media.

Be sure to close all other software programs except the Recovery
Media Creator.
Do not run software such as screen savers which can put a heavy
load on the CPU.
Operate the computer at full power.
Do not use power-saving features.
Do not write to the media when the virus check software is running.
Wait for it to finish, then disable virus detection programs including any
software that checks files automatically in the background.
Do not use utilities, including those intended to enhance Hard Disk
Drive access speed. They may cause unstable operation and damage
data.
Do not shut down/log off or Sleep/Hibernate while writing or rewriting
the media.
Set the computer on a level surface and avoid places subjected to
vibrations such as airplanes, trains, or cars.
Do not use on an unstable surface such as a stand.
A recovery image of the software on your computer is stored on the Hard
Disk Drive, and can be copied to either disc media or USB Flash Memory
by using the following steps:
1.

Select either blank disc or USB Flash Memory.

The application will allow you to choose from a variety of different
media onto which the recovery image can be copied including disc
media and USB Flash Memory.
Please note that some of the disc media may not be compatible with
the optical disc drive connected to your computer. You should
therefore verify the optical disc drive supports the blank media you
have chosen before proceeding.
USB Flash Memory will be formatted and all the data in the USB Flash
Memory will be lost when proceeding.

2.
3.
4.
5.

User's Manual

Turn on your computer and allow it to load the Windows operating

system from the Hard Disk Drive as normal.
Insert the first blank disc into the optical disc drive tray, or insert the
USB Flash Memory into one available USB port.
Click Desktop Assist -> Support & Recovery -> Recovery Media
Creator on the desktop.
After Recovery Media Creator starts, select the type of media and the
title you wish to copy, and then click the Create button.

5-23

Restoring the pre-installed software from your created

Recovery Media
If the pre-installed files are damaged, you are able to use the Recovery
Media you have created to restore the computer to the state it was in when
you originally received it. To perform this restoration, follow the steps
below:
When you reinstall the Windows operating system, the hard disk will
be reformatted and all data will be lost.
Please make sure that the Boot Speed is set to Normal. (To access it,
click Desktop Assist -> Tools & Utilities -> System Settings ->
Boot Options on the desktop.)
Please make sure to use the default Boot Mode option in the BIOS
setup utility before restoring.
1. Click the power icon (
Restart.

) on the Start screen and then select

2. Hold down the F2 key and then release this key one second after
the computer is power on - the BIOS setup utility will load.
In the BIOS setup screen, select Advanced -> System Configuration
-> Boot Mode -> UEFI Boot (Default).
If you set the Boot Mode as CSM Boot, the recovery media created by
Recovery Media Creator will NOT be able to restore.
If you create a recovery image using advanced recovery tools from
Control Panel, please also make sure to use the default Boot Mode
option (UEFI Boot) in the BIOS setup utility before restoring.
1.
2.
3.
4.
5.

Load the Recovery Media into the Optical Disc Drive or insert the
recovery USB Flash Memory into one available USB port.
Click the power icon ( ) on the Start screen and then select Restart.
Hold down the F12 key and then release this key one second after the
computer is power on.
Use the up and down cursor key to select the appropriate option from
the menu according to your actual recovery media.
A menu will be displayed from which you should follow the on-screen
instructions.

If you have previously chosen to remove the recovery partition and are
trying to create "Recovery Media", you will see the following message: "The
Recovery Media Creator can not be launched because there is no recovery
partition."
When there is no recovery partition, the Recovery Media Creator cannot
make Recovery Media.

User's Manual

5-24

However, if you have already created a "Recovery Media", you can use it
to restore the recovery partition.
If you have not created "Recovery Media", please contact TOSHIBA
support for assistance.

Restoring the pre-installed software from the

Recovery Hard Disk Drive
A portion of the total Hard Disk Drive space is configured as a hidden
recovery partition. This partition stores files which can be used to restore
pre-installed software in the event of a problem.
If you subsequently set up your Hard Disk Drive again, do not change,
delete or add partitions in a manner other than specified in the manual,
otherwise you may find that space for the required software is not
available.
In addition, if you use a third-party partitioning program to reconfigure the
partitions on your Hard Disk Drive, you may find that it becomes impossible
to setup your computer.
Make sure that the AC adaptor is connected during the restoring process.

When you reinstall the Windows operating system, the hard disk may be
reformatted and all data may be lost.
1.
2.
3.
4.
5.

Click the power icon (

) on the Start screen and then select
Restart.
Hold down 0 (zero) key and then release this key one second after the
computer is power on. Choose Yes if you want to continue.
Select Troubleshoot.
Select Reset your PC.
Follow the on screen instructions to finish the recovery.

You can also perform the restoration through PC settings in the operating
system:
1.
2.
3.
4.

User's Manual

Click the Settings charm and click Change PC settings.

Click Update and recovery under PC settings and then click
Recovery.
Click Get started under Remove everything and reinstall Windows.
Follow the on screen instructions to finish the recovery.

5-25

Chapter 6
Troubleshooting
TOSHIBA has designed this computer for durability, however, should
problems occur you are able to use the procedures detailed in this chapter
to help determine the cause.
All users should become familiar with this chapter as knowing what might
go wrong can help prevent problems from occurring in the first place.

Problem solving process

Resolving problems will be much easier if you observe the following
guidelines:
Stop immediately when you recognize a problem exists as taking
further action may result in data loss or damage, or you may destroy
valuable problem related information that can help solve the problem.
Observe what is happening - write down what the system is doing and
what actions you performed immediately before the problem occurred.
Make a screenshot of the current display.
Please also be aware that the questions and procedures described in this
chapter are meant only as a guide, they are not definitive problem solving
techniques. In reality many problems can be solved simply, but a few may
require help from TOSHIBA Support - if you find you need to consult
others, be prepared to describe the problem in as much detail as possible.

Preliminary checklist
You should always consider the simplest solution first - the items detailed
in this checklist are easy to fix and yet can cause what appears to be a
serious problem:
Make sure you turn on all peripheral devices before you turn on the
computer - this includes your printer and any other external device you
are using.
Before you attach an external device you should first turn the
computer off, then when you turn the computer back on again it will
recognize the new device.
Make sure all optional accessories are configured properly in the
computer's setup program and that all required driver software has
been loaded (please refer to the documentation included with the
optional accessories for further information on its installation and
configuration).

User's Manual

6-1

Check all cables to ensure they are correctly and firmly attached to the
computer - loose cables can cause signal errors.
Inspect all connecting cables for loose wires and all connectors for
loose pins.
Check that your disc media is correctly loaded
Always try to make detailed notes of your observations and keep them in a
permanent error log - this will help you to describe your problems to
TOSHIBA Support. In addition, if a problem recurs, the log you have made
will help to identify the problem faster.

Analyzing the problem

Sometimes the computer will give you clues that can help you identify why
it is malfunctioning. In view of this you should keep the following questions
in mind:
Which part of the computer is not operating properly - keyboard, Hard
Disk Drive, display panel, Touch Pad, Touch Pad control buttons - as
each device will produce different symptoms.
Check the options within the operating system to ensure that its
configuration is set properly.
What appears on the display? Does it display any messages or
random characters? Make a screenshot of the current display and, if
possible, look up the messages in the documentation included with the
computer, software or operating system.
Check that all connecting cables are correctly and firmly attached as
loose cables can cause erroneous or intermittent signals.
Do any indicators light, if so, which ones, what color are they and do
they stay on or blink? Write down what you see.
Do you hear any beeps, if so how many, are they long or short and are
they high pitched or low pitched? In addition, is the computer making
any unusual noises? Write down what you hear.
Record your observations so you can describe them in detail to TOSHIBA
Support.
Software

The problems may be caused by your software

or disk. If you cannot load a software package,
the media may be damaged or the program
might be corrupted - in these instances try
loading another copy of the software if possible.
If an error message appears while you are using
a software package you should refer to the
documentation supplied with it as this will usually
include a problem solving section or a summary
of error messages.
Next, you should check any error messages
against the operating system documentation.

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6-2

Hardware

If you cannot find a software problem, you should

then check the setup and configuration of your
hardware. First run through the items in the
preliminary checklist as described previously
then, if you still cannot correct the problem, try to
identify the source - the next section provides
checklists for individual components and
peripherals.

Before using a peripheral device or application software that is not an

authorized TOSHIBA part or product, make sure the device or software can
be used with your computer. Use of incompatible devices may cause injury
or may damage your computer.

If something goes wrong

Your computer does not respond to the keyboard commands
If an error occurs and the computer does not respond to your keyboard
commands, follow the steps below:
Press the power button and hold it down for five seconds. Once the
computer has turned itself off, wait between ten and fifteen seconds before
turning the power on again by pressing the power button.

Your program stops responding

If you are working with a program that suddenly freezes all operations,
chances are the program has stopped responding. You can exit the failed
program without shutting down the operating system or closing other
programs.
To close a program that has stopped responding:
1.
2.

3.

Press CTRL, ALT, and DEL simultaneously (once), then click Task
Manager. The Windows Task Manager window appears.
Select the program you want to close, then click End Task. Closing
the failed program should allow you to continue working. If it does not,
continue with the next step.
Close the remaining programs one by one by selecting the program
name, then End Task. Closing all programs should allow you to
continue working. If it does not, power off your computer and then
restart it.

The computer will not start

Make sure you attached the AC adaptor and power cord/cable properly.
If you are using the AC adaptor, check that the wall outlet is working by
plugging in another device, such as a lamp.
Verify that the computer is on by looking at the Power indicator.
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6-3

If the indicator is glowing, the computer is on. Also, try turning the computer
off and then on.
If you are using an AC adaptor, verify that the computer is receiving power
from the external power source by looking at the DC IN/Battery indicator. If
the indicator is glowing, the computer is connected to a live external power
source.

The computer will not load advanced options during startup

By holding down one of the following keys during startup, your computer
will load advanced options as shown below.
Key

Advanced option

F2

BIOS utility

F12

Boot menu

0 (zero)

Recovery options

If your computer starts to load the Operating System instead of desired

advanced options, follow the steps below:
1.
2.
3.

Click the power icon (

) on the Start screen and then select
Restart.
Hold down the corresponding key and then release this key one
second after the computer is power on.
Follow the on-screen instructions to proceed.

Hardware and system checklist

This section discusses problems caused by your computers hardware or
attached peripherals. Basic problems may occur in the following areas:
Power
Keyboard
Internal display panel
Hard Disk Drive
Optical Disc Drive
Memory Media Card
Pointing Device

USB device
Sound system
External monitor
LAN
Wireless LAN
Bluetooth

Power
When the computer is not plugged into an AC power outlet, the battery
pack is the primary power source. However, your computer also has a
number of other power resources, including an intelligent power supply and
a Real Time Clock (RTC) battery, all of which are interrelated with any one
having the ability to produce apparent power problems.

User's Manual

6-4

Overheating power down

If the processor's temperature reaches an unacceptably high level with
either setting, the computer will automatically shut down to prevent any
damage - in this instance all unsaved data in memory will be lost.
Problem

Procedure

Computer shuts
down automatically.

Leave the computer off until the it reaches room

temperature. If the computer has reached room
temperature and it still does not start, or if it starts
but shuts down quickly, contact TOSHIBA Support.

AC power
If you have trouble turning on the computer with the AC adaptor connected
you should check the status of the DC IN/Battery indicator. Please refer to
the Power Condition Descriptions section for further information.
Problem

Procedure

AC adaptor doesnt
power the computer

Check the connections to make sure that the

power cord/adaptor is firmly connected to the
computer and a working power outlet.
Check the condition of the cord and terminals. If
the cord is frayed or damaged it should be
replaced, while if the terminals are soiled, they
should be cleaned with a clean cotton cloth.
If the AC adaptor still does not power the
computer, you should contact TOSHIBA Support.

Battery
If you suspect a problem with the battery, you should check the status of
the DC IN/Battery indicator.
Problem

Procedure

Battery doesnt
power the computer

The battery may be discharged - connect the AC

adaptor to recharge the battery.

Battery doesnt
If the battery is completely discharged, it will not
charge when the AC begin charging immediately, in these instances you
adaptor is attached. should wait a few minutes before trying again. If
the battery still does not charge, you should check
that the power outlet the AC adaptor is connected
to is supplying power - this can be tested by
plugging another appliance into it.

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6-5

Problem

Procedure

Battery doesnt
power the computer
as long as expected

If you frequently recharge a partially charged

battery, the battery might not charge to its full
potential - in these instances you should fully
discharge the battery and then attempt to charge it
again.
Check the Power saver option under Select a
power plan in the Power Options.

Real Time Clock

Problem

Procedure

The BIOS setting

and system date/
time are lost.

The charge in the Real Time Clock (RTC) battery

has run out - you will need to set the date and time
in the BIOS setup utility by using the following
steps:
1.
2.

3.
4.
5.
6.

Click the power icon (

) on the Start screen
and then select Restart.
Hold down the F2 key and then release this
key one second after the computer is power
on - the BIOS setup utility will load.
Set the date in the System Date field.
Set the time in the System Time field.
Press F10 - a confirmation message will be
displayed.
Select Yes - the BIOS setup utility will end
and the computer will restart.

Keyboard
Keyboard problems can be caused by the setup and configuration of the
computer - please refer to the The Keyboard section for further information.
Problem

Procedure

Output to screen is
garbled

Please refer to your software's documentation to

ensure that it is not remapping the keyboard in any
way (remapping involves changing or reassigning
the function of each key).
If you are still unable to use the keyboard, you
should contact TOSHIBA Support.

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6-6

Internal display panel

Apparent computer's display panel problems may be related to the
computer's setup and configuration.
Problem

Procedure

No display

Press the function keys to adjust the display

priority, and to make sure it is not set for output to
an external monitor.

Markings appear on
the computer's
display panel

These marks may have come from contact with the

keyboard and Touch Pad while the display panel
has been closed. You should try to remove the
marks by gently wiping the display panel with a
clean dry cloth or, if this fails, with a good quality
LCD screen cleaner. In this latter instance you
should always follow the instructions with the
screen cleaner and always ensure you let the
display panel dry properly before closing it.

Hard Disk Drive

Problem

Procedure

Computer does not

boot from Hard Disk
Drive

Check to see whether there is a disc in the optical

disc drive - if so remove it and try to start the
computer again.
If this has no effect, check the Boot Priority
Options setting within the TOSHIBA System
Settings.

Slow performance

The files on the Hard Disk Drive may be

fragmented - in this instance you should run the
disk Defragmentation utility to check the condition
of your files and the Hard Disk Drive. Please refer
to the operating system's documentation or online
Help File for further information on operating and
using the Defragmentation utility.
As a last resort you should reformat the Hard Disk
Drive and then reload the operating system and all
other files and data. If you are still unable to
resolve the problem, contact TOSHIBA Support.

Optical Disc Drive

For further information, please refer to Operating Basics.

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6-7

Problem

Procedure

You cannot access a Make sure the drives disc tray is securely closed.
CD/DVD/Blu-ray
Press gently until it clicks into place.
Disc in the drive
Open the disc tray and make sure the disc is
properly seated. It should lie flat with the label
facing up.
A foreign object in the disc tray could block laser
light from reading the disc. Make sure there is no
obstruction. Remove any foreign object.
Check whether the disc is dirty. If it is, wipe it with
a clean cloth dipped in water or a neutral cleaner.

Memory Media Card

For further information, please refer to Operating Basics.
Problem

Procedure

Memory media card

error occurs

Remove the memory media card from the

computer and then reinsert it in order to ensure it is
firmly connected.
If the problem persists, then you should refer to the
documentation supplied with your memory media
card for further information.

You cannot write to

a memory media
card

Remove the memory media card from the

computer and check to ensure that it is not write
protected.

You cannot read a

file

Check to ensure the required file is actually on the

memory media card that is inserted into the
computer.
If you are still unable to resolve the problem,
contact TOSHIBA Support.

Pointing device
If you are using a USB mouse, you should also refer to both the USB
mouse section and the documentation supplied with your mouse.

Touch Pad
Problem

Procedure

The Touch Pad does Check the Device Select settings.

not work.
Click Desktop Assist -> Control Panel ->
Hardware and Sound -> Mouse on the desktop.
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6-8

Problem

Procedure

On-screen pointer
does not respond to
pointing device
operation

In this instance the system might be busy - Try

moving the mouse again after waiting a short
while.

Double-tapping
(Touch Pad) does
not work

In this instance, you should initially try changing

the double-click speed setting within the Mouse
Control utility.
1.

2.
3.
The on-screen
pointer moves too
fast or too slow

In this instance, you should initially try changing

the speed setting within the Mouse Control utility.
1.

2.
3.
The reaction of
Touch Pad is either
too sensitive or not
sensitive enough.

To access this utility, click Desktop Assist ->

Control Panel -> Hardware and Sound ->
Mouse on the desktop.
Within the Mouse Properties window, click the
Buttons tab.
Set the double-click speed as required and
click OK.

To access this utility, click Desktop Assist ->

Control Panel -> Hardware and Sound ->
Mouse on the desktop.
Within the Mouse Properties window, click the
Pointer Options tab.
Set the pointer speed as required and click
OK.

Adjust the touch Sensitivity.

To access it, click Desktop Assist -> Control
Panel -> Hardware and Sound -> Mouse on the
desktop.
If you are still unable to resolve the problem,
contact TOSHIBA Support.

USB mouse
Problem

Procedure

On-screen pointer
does not respond to
mouse operation

In this instance the system might be busy - Try

moving the mouse again after waiting a short
while.
Remove the mouse from the computer and then
reconnect it to a free USB port in order to ensure it
is firmly attached.

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6-9

Problem

Procedure

Double-clicking does In this instance, you should initially try changing

not work
the double-click speed setting within the Mouse
Control utility.
1.

2.
3.
The on-screen
pointer moves too
fast or too slow

In this instance, you should initially try changing

the speed setting within the Mouse Control utility.
1.

2.
3.
The on-screen
pointer moves
erratically

To access this utility, click Desktop Assist ->

Control Panel -> Hardware and Sound ->
Mouse on the desktop.
Within the Mouse Properties window, click the
Buttons tab.
Set the double-click speed as required and
click OK.

To access this utility, click Desktop Assist ->

Control Panel -> Hardware and Sound ->
Mouse on the desktop.
Within the Mouse Properties window, click the
Pointer Options tab.
Set the pointer speed as required and click
OK.

The elements of the mouse responsible for

detecting movement might be dirty - please refer to
the documentation supplied with the mouse for
instructions on how to clean it.
If you are still unable to resolve the problem,
contact TOSHIBA Support.

USB device
In addition to the information in this section, please also refer to the
documentation supplied with your USB device.
Problem

Procedure

USB device does not Remove the USB device from the computer and
work
then reconnect it to a free port in order to ensure it
is firmly attached.
Ensure that any required USB device drivers are
properly installed - to achieve this you should refer
to both the device documentation and the
operating system documentation.

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Sleep and Charge function

For more information and settings, please refer to the USB Sleep and
Charge section.
Problem

Procedure

I cannot use the

Sleep and Charge
function.

Sleep and Charge function may be disabled.

Enable the Sleep and Charge function in the
TOSHIBA System Settings.
When there is a current overflow of the external
device connected to the compatible port, USB bus
power (DC5V) supply may be stopped for safety
reasons. When this happens, disconnect an
external device if some external devices are
connected. After that, turn the power of the
computer ON/OFF to restore the function. If this
function can not be still used even if only one
external device is connected, stop using the
external device because its current is over the
acceptable value of this computer.
Some external devices may not be able to use the
Sleep and Charge function. In this case, please try
one or more of the following methods.
Turn OFF the computer while external devices
are connected.
Connect external devices after turning OFF of
the computer.
If this function can not be still used, change the
setting to disable the function and stop using this
function.

User's Manual

The battery depletes

quickly even when I
turned OFF the
power of the
computer.

If Sleep and Charge function is enabled, the

computer's battery will discharge during
hibernation or when the computer is turned off.

External devices
connected to the
compatible ports do
not work when
connected to a
compatible port.

Some external devices may not work when

connected to a compatible port if the Sleep and
Charge function is enabled.

Connect the AC adaptor to the computer or disable

the Sleep and Charge function.

Reconnect the external device after turning the

computer ON.
If the external device still does not work, connect
device to an USB port that does not have the
Sleep and Charge function or change to disable
the Sleep and Charge function.

6-11

Problem

Procedure

The "USB Wakeup

function" does not
work.

When Sleep and Charge function is enabled, the

"USB WakeUp" function does not work for ports
that support the Sleep and Charge function.
In that case, use an USB port that does not have
the USB Sleep and Charge function or change to
disable Sleep and Charge function.

Sound system
In addition to the information in this section, please also refer to the
documentation supplied with your audio device.
Problem

Procedure

No sound is heard

Press the function keys to increase or decrease

volume.
Check the software volume settings.
Please check to see if Mute is turned to Off
Check to make sure the headphone connection is
secure.
Check within the Windows Device Manager
application to ensure the sound device is enabled
and that the device is properly working.

Annoying sound is
heard

In this instance you may be experiencing feedback

from either the internal microphone or an external
microphone connected to the computer - please
refer to Sound System and Video mode for further
information.
Volume cannot be adjusted during Windows start
up or shut down.
If you are still unable to resolve the problem,
contact TOSHIBA Support.

External monitor
Please also refer to Operating Basics, and to the documentation supplied
with your monitor for further information.

User's Manual

6-12

Problem

Procedure

Monitor does not

turn on

After confirming that the monitor's power switch is

on, you should check the connections to make
sure that the power cord/adaptor is firmly
connected to the monitor and to a working power
outlet.

No display

Try adjusting the contrast and brightness controls

on the external monitor.
Press the function key in order to change the
display priority and ensure that it is not set for the
internal display only.
Check to see if the external monitor is connected.
When the external monitor is set as the primary
display device in extended desktop mode, it will not
display when the computer wakes up from Sleep
Mode if the external monitor has been
disconnected while in Sleep Mode.
To keep this from happening, do not disconnect
the external monitor while the computer is in Sleep
or Hibernation Mode.
Remember to turn off the computer before
disconnecting the external monitor.
When the display panel and an external monitor
are set to clone mode and they are turned off by
the timer, the display panel or the external monitor
may not display when turned on again.
If this occurs, press the function key to re-set the
display panel and external monitor to clone mode.

Display error occurs

Check that the cable connecting the external

monitor to the computer is firmly attached.
If you are still unable to resolve the problem,
contact TOSHIBA Support.

LAN

User's Manual

Problem

Procedure

Cannot access LAN

Check for a firm cable connection between the

LAN jack and the LAN hub.

6-13

Problem

Procedure

Wake-up on LAN
does not work

Make sure the AC adaptor is connected. The

Wake-up on LAN function consumes power even
when the system is off.
Check to make sure fast startup is disabled:
1.

2.
3.
4.
5.

Click Desktop Assist -> Control Panel ->

System and Security -> Power Options on
the desktop.
Click Choose what the power button does
or Choose what closing the lid does.
Click Change settings that are currently
unavailable.
Clear the Turn on fast startup check box.
Click the Save changes button.

If problems persist, consult your LAN administrator.

Wireless LAN
Problem

Procedure

Cannot access
Wireless LAN

Make sure the computer's Wireless communication

function is on.
If problems persist, contact your LAN
administrator.

Bluetooth
Problem

Procedure

Cannot access
Bluetooth device

Check to ensure the computer's Wireless

Communication function is on.
Check to ensure the Bluetooth Manager
application is running on the computer and that
power to the external Bluetooth device is turned
on.
Check to ensure that no optional Bluetooth Adaptor
is installed in the computer - the built-in Bluetooth
hardware cannot operate simultaneously with
another Bluetooth controller.
If you are still unable to resolve the problem,
contact TOSHIBA Support.

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6-14

TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.

Before you call

Some problems you experience may be related to software or the
operating system so it is important that you investigate other sources of
assistance first. Before contacting TOSHIBA, try the following:
Review troubleshooting sections in the documentation supplied with
your software and/or peripheral devices.
If a problem occurs when you are running software applications,
consult the software documentation for troubleshooting suggestions
and consider calling the software company's technical support
department for assistance.
Consult the reseller or dealer from where you purchased your
computer and/or software - they are your best resource for current
information and support.

TOSHIBA technical support

If you are still unable to solve the problem and suspect that it is hardware
related, read the enclosed warranty booklet or visit the TOSHIBA technical
support website http://pc-support.toshiba.eu.

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Chapter 7
Appendix
Specifications
This section summarizes the computers technical specifications.

Physical Dimensions
Physical Dimensions shown below do not include parts that extend beyond
the main body. The physical dimensions may vary depending on the model
you purchased.
Size

Approximately 377.5 (w) x 244.0 (d) x 27.0/27.0 (h)

millimeters
Approximately 377.5 (w) x 244.0 (d) x 27.9/27.9 (h)
millimeters
(not including parts that extend beyond the main body).

Environmental Requirements
Conditions

Ambient temperature

Relative humidity

Operating

5C (41F) to 35C
(95F)

20% to 80%
(noncondensing)

Non-operating

-20C (-4F) to 60C

(140F)

10% to 90%
(noncondensing)

Wet-bulb temperature 29C maximum

Conditions

Altitude (from sea

level)

Operating

-60 to 3,000 meters

Non-operating

-60 to 10,000 meters

maximum

Power Requirements
AC adaptor

100-240V AC
50 or 60 Hz (cycles per second)

User's Manual

7-1

Computer

19V DC

External RGB monitor port pin assignment

5

15

11

10

Pin

Signal Name

Description

I/O

CRV

Red Video Signal

CGV

Green Video Signal

CBV

Blue Video Signal

Reserved

Reserved

GND

Ground

GND

Ground

GND

Ground

GND

Ground

+5V

Power Supply

10

GND

Ground

11

Reserved

Reserved

12

SDA

Data Signal

I/O

13

HSYNC

Horizontal Sync Signal

14

VSYNC

Vertical Sync Signal

15

SCL

Data Clock Signal

I/O (I): Input to computer

I/O (O): Output from computer

AC Power Cord and Connectors

The power cords AC input plug must be compatible with the various
international AC power outlets and the cord must meet the standards for
the country/region in which it is used. All cords must meet the following
specifications:
Wire size:

User's Manual

Minimum 0.75 mm2

7-2

Current rating:

Minimum 2.5 amperes

Certification agencies
China:

CQC

U.S. and Canada:

UL listed and CSA certified

No. 18 AWG, Type SVT or SPT-2

Australia:

AS

Japan:

DENANHO

Europe:
Austria:

OVE

Italy:

IMQ

Belgium:

CEBEC

The Netherlands:

KEMA

Denmark:

DEMKO

Norway:

NEMKO

Finland:

FIMKO

Sweden:

SEMKO

France:

LCIE

Switzerland:

SEV

Germany:

VDE

United Kingdom:

BSI

In Europe, two conductors power cord must be VDE type, H05VVH2-F or

H03VVH2-F and for three conductors power cord must be VDE type,
H05VV-F.
For the United States and Canada, two pin plug configuration must be a
2-15P (250V) or 1-15P (125V) and three pin plug configuration must be
6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical
code handbook and the Canadian Electrical Code Part II.
The following illustrations show the plug shapes for the U.S.A. and
Canada, the United Kingdom, Australia, Europe and China.

User's Manual

USA

United Kingdom

UL approved

BS approved

7-3

Australia

Europe

AS approved

Approved by the appropriate

agency

Canada

China

CSA approved

CCC approved

Information for Wireless Devices

Wireless Technology Interoperability
The Wireless LAN is compatible with other LAN systems Direct Sequence
Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing
(OFDM) radio technology, and is compliant to:
The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n, b/g/n
or Revision a/b/g/n/ac), as defined and approved by the Institute of
Electrical and Electronics Engineers.
Bluetooth Modules are designed to be interoperable with any product with
Bluetooth wireless technology that is based on Frequency Hopping Spread
Spectrum (FHSS) radio technology, and is compliant to:
Bluetooth Specification (depending on the model you purchased), as
defined and approved by the Bluetooth Special Interest Group.
Logo certification with Bluetooth wireless technology as defined by the
Bluetooth Special interest Group.
This Bluetooth product is not compatible with devices using Bluetooth
Version 1.0B specifications.
The wireless devices have not completed verification of connection and
operation with all devices which are using the Wireless LAN or Bluetooth
radio technology.
Bluetooth and Wireless LAN devices operate within the same radio
frequency range and may interfere with one another. If you use Bluetooth
and Wireless LAN devices simultaneously, you may occasionally
experience a less than optimal network performance or even lose your
network connection.
If you should experience any such problem, immediately turn off either one
of your Bluetooth or Wireless LAN.
Please visit

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7-4

http://www.pc.support.global.toshiba.com if you have any questions about

using Wireless LAN or Bluetooth Module.
In Europe visit
http://www.toshiba-europe.com/computers/tnt/bluetooth.htm

Wireless Devices and your health

Wireless products, like other radio devices, emit radio frequency
electromagnetic energy. The level of energy emitted by Wireless products
however is far much less than the electromagnetic energy emitted by
wireless devices like for example mobile phones.
Because Wireless products operate within the guidelines found in radio
frequency safety standards and recommendations, TOSHIBA believes
Wireless products are safe for use by consumers. These standards and
recommendations reflect the consensus of the scientific community and
result from deliberations of panels and committees of scientists who
continually review and interpret the extensive research literature.
In some situations or environments, the use of Wireless products may be
restricted by the proprietor of the building or responsible representatives of
the organization. These situations may for example include:
Using the Wireless products equipment on board of airplanes, or
In any other environment where the risk of interference to other
devices or services is perceived or identified as harmful.
If you are uncertain of the policy that applies on the use of wireless devices
in a specific organization or environment (e.g. airports), you are
encouraged to ask for authorization to use the Wireless device prior to
turning on the equipment.

Wireless LAN Technology

The computers wireless communication function supports some wireless
communication devices.
Only some models are equipped with both Wireless LAN and Bluetooth
functions.
Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a
microwave oven or in areas subject to radio interference or magnetic
fields. Interference from a microwave oven or other source can disrupt
Wi-Fi or Bluetooth operation.
Turn all wireless functionalities off when near a person who may have
a cardiac pacemaker implant or other medical electric device. Radio
waves may affect pacemaker or medical device operation, possibly
resulting in serious injury. Follow the instruction for your medical
device when using any wireless functionality.

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7-5

Always turn off wireless functionality if the computer is near automatic

control equipment or appliances such as automatic doors or fire
detectors. Radio waves can cause malfunction of such equipment,
possibly resulting in serious injury.
It may not be possible to make a network connection to a specified
network name using the ad hoc network function. If this occurs, the
new network (*) will have to be configured for all computers connected
to the same network in order to re-enable network connections.
* Please be sure to use new network name.

Security
TOSHIBA strongly recommend that you enable encryption
functionality, otherwise your computer will be open to illegal access by
an outsider using a wireless connection. If this occurs, the outsider
may illegally access your system, eavesdrop, or cause the loss or
destruction of stored data.
TOSHIBA is not liable for the loss of data due to eavesdropping or
illegal access through the wireless LAN and the damage thereof.

Card Specifications
Compatibility

IEEE 802.11 Standard for Wireless LANs

Network Operating
System

Microsoft Windows Networking

Media Access
Protocol

CSMA/CA (Collision Avoidance) with

Acknowledgment (ACK)

Radio Characteristics
Radio Characteristics of Wireless LAN module may vary according to:
Country/region where the product was purchased
Type of product
Wireless communication is often subject to local radio regulations.
Although Wireless LAN wireless networking products have been designed
for operation in the license-free 2.4GHz and 5GHz band, local radio
regulations may impose a number of limitations to the use of wireless
communication equipment.
Radio Frequency

Band 5GHz (5150-5850 MHz) (Revision a

and n)
Band 2.4GHz (2400-2483.5 MHz) (Revision
b/g and n)

The range of the wireless signal is related to the transmit rate of the
wireless communication. Communications at lower transmit range may
travel larger distances.
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7-6

The range of your wireless devices can be affected when the

antennas are placed near metal surfaces and solid high-density
materials.
Range is also impacted due to "obstacles" in the signal path of the
radio that may either absorb or reflect the radio signal.

Radio Frequency Interference Requirements

This device is restricted to indoor use due to its operation in the 5.15 to
5.25GHz frequency range.
High-power radars are allocated as primary users (i.e. priority users) of the
bands 5.25 to 5.35GHz and 5.65 to 5.85GHz and that these radars could
cause interference and/or damage to LE-LAN devices.

Bluetooth wireless technology

Some computers in this series have Bluetooth wireless communication
function which eliminates the need for cables between electronic devices
such as computers, printers and mobile phones. When it is enabled,
Bluetooth provides the wireless personal area network environment which
is safe and trustworthy, that is quick and easy.
You cannot use the computer's built-in Bluetooth functions and an external
Bluetooth adaptor simultaneously. For reference, Bluetooth wireless
technology has the following features:

Security
Two advanced security mechanisms ensure a high level of security:
Authentication prevents access to critical data and makes it impossible
to falsify the origin of a message.
Encryption prevents eavesdropping and maintains link privacy.

Worldwide operation
The Bluetooth radio transmitter and receiver operate in the 2.4GHz band,
which is license-free and compatible with radio systems in most countries
in the world.

Radio links
You can easily establish links between two or more devices, with these
links being maintained even if the devices are not within a line-of-sight of
each other.

Radio Regulatory Information

The Wireless device must be installed and used in strict accordance with
the manufacturers instructions as described in the user documentation that
comes with the product. This product complies with the following radio
frequency and safety standards.
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7-7

Europe
Restrictions for Use of 2400.0-2483.5MHz Frequencies in Europe

France:

Outdoor use
limited to 10mW
e.i.r.p. within the
band
2454-2483.5MHz

Military Radiolocation
use.Refarming of the 2.4GHz band
has been ongoing in recent years to
allow current relaxed regulation Full
implementation planned 2012.

Italy:

For private use, a general

authorization is required if WAS/
RLANs are used outside own
premises. For public use, a general
authorization is required.

Luxembourg:

Implemented

General authorization required for

network and service supply.

Norway:

Implemented

This subsection does not apply for

the geographical area within a
radius of 20 km from the centre of
Ny-Alesund.

Russian
Federation:

Only for indoor applications.

Restrictions for Use of 5150-5350MHz Frequencies in Europe

User's Manual

Italy:

For private use, a general

authorization is required if WAS/
RLANs are used outside own
premises.

Luxembourg:

Implemented

General authorization required for

network and service supply.

7-8

Russian
Federation:

Limited

e.i.r.p 100mW. Permitted to use

only for indoor applications, closed
industrial and warehouse areas,
and on board aircraft.
1.

2.

Permitted to use for local

networks of aircraft crew
service communications on
board aircraft in area of the
airport and at all stages of
flight.
Permitted to use for public
wireless access local networks
on board aircraft during a flight
at the altitude not less than
3000m.

Restrictions for Use of 5470-5725MHz Frequencies in Europe

Italy:

For private use, a general

authorization is required if WAS/
RLANs are used outside own
premises.

Luxembourg:

Implemented

General authorization required for

network and service supply

Russian
Federation:

Limited

e.i.r.p 100mW. Permitted to use

only for indoor applications, closed
industrial and warehouse areas,
and on board aircraft.
1.

2.

Permitted to use for local

networks of aircraft crew
service communications on
board aircraft in area of the
airport and at all stages of
flight.
Permitted to use for public
wireless access local networks
on board aircraft during a flight
at the altitude not less than
3000m.

To remain in conformance with European spectrum usage laws for

Wireless LAN operation, the above 2.4GHz and 5GHz channel limitations
apply for outdoor usage. The user should use the wireless LAN utility to
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7-9

check the current channel of operation. If operation is occurring outside of

the allowable frequencies for outdoor use, as listed above, the user must
contact the applicable national spectrum regulator to request a license for
outdoor operation.

Canada - Industry Canada (IC)

This device complies with RSS-210 of the Industry Canada Rules.
Operation is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired
operation.
Ce dispositif est conforme la norme CNR-210 d'Industrie Canada
applicable aux appareils radio exempts de licence. Son fonctionnement est
sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire de
brouillage prjudiciable, et (2) ce dispositif doit accepter tout brouillage
reu, y compris un brouillage susceptible de provoquer un fonctionnement
indsirable.
Les dispositifs fonctionnant dans la bande 5.15-5.25GHz sont rservs
uniquement pour une utilisation l'intrieur afin de rduire les risques de
brouillage prjudiciable aux systmes de satellites mobiles utilisant les
mmes canaux.
Les utilisateurs devraient aussi tre aviss que les utilisateurs de radars de
haute puissance sont dsigns utilisateurs principaux (c.--d., qu'ils ont la
priorit) pour les bandes 5.25-5.35GHz et 5.65-5.85GHz et que ces radars
pourraient causer du brouillage et/ou des dommages aux dispositifs LANEL.
The term IC before the equipment certification number only signifies that
the Industry Canada technical specifications were met.

USA-Federal Communications Commission (FCC)

This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
Refer to the FCC information section for the detailed information.
The radiated output power of the Wireless device is far below the FCC
radio frequency exposure limits. Nevertheless, the Wireless device shall be
used in such a manner that the potential for human contact during normal
operation is minimized.
In the usual operating configuration, the distance between the antenna and
the user should not be less than 20cm. Please refer to the computer users
manual for the details regarding antenna location.

User's Manual

7-10

The installer of this radio equipment must ensure that the antenna is
located or pointed such that it does not emit RF field in excess of Health
Canada limits for the general population; consult Safety Code 6, obtainable
from Health Canadas website
www.hc-sc.gc.ca

Taiwan
Article 12

Without permission granted by the NCC, any

company, enterprise, or user is not allowed to
change frequency, enhance transmitting power or
alter original characteristic as well as performance
to an approved low power radio frequency devices.

Article 14

The low power radio-frequency devices shall not

influence aircraft security and interfere legal
communications;
If found, the user shall cease operating
immediately until no interference is achieved.
The said legal communications means radio
communications is operated in compliance with the
Telecommunications Act.
The low power radio-frequency devices must be
susceptible with the interference from legal
communications or ISM radio wave radiated
devices.

Using this equipment in Japan

In Japan, the frequency bandwidth of 2,400MHz to 2,483.5MHz for second
generation low-power data communication systems such as this equipment
overlaps that of mobile object identification systems (premises radio station
and specified low-power radio station).
1. Important notice

The frequency bandwidth of this equipment may operate within the same
range as industrial devices, scientific devices, medical devices, microwave
ovens, licensed radio stations and non-licensed specified low-power radio
stations for mobile object identification systems (RFID) used in factory
production lines (Other Radio Stations).
1.

User's Manual

Before using this equipment, ensure that it does not interfere with any
of the equipment listed above.

7-11

2.

3.

If this equipment causes RF interference to other radio stations,

promptly change the frequency being used, change the location of
use, or turn off the source of emissions.
Contact an authorized TOSHIBA service provider if you have
problems with interference caused by this product to Other Radio
Stations.

2. Indication for Wireless LAN

The indication shown below appears on this equipment.

(1)(2) (3)(4)

(5)

1.
2.
3.
4.
5.

2.4 : This equipment uses a frequency of 2.4GHz.

DS : This equipment uses DS-SS modulation.
OF : This equipment uses OFDM modulation.
4 : The interference range of this equipment is less than 40m.
: This equipment uses a frequency bandwidth from 2,400MHz
to 2,483.5MHz. It is possible to avoid the band of mobile object
identification systems.

3. Indication for Bluetooth

The indication shown below appears on this equipment.

(1) (2) (3)

1
(4)

1.
2.
3.
4.

2.4 : This equipment uses a frequency of 2.4 GHz.

FH : This equipment uses FH-SS modulation.
1 : The interference range of this equipment is less than 10m.
: This equipment uses a frequency bandwidth from 2,400 MHz
to 2,483.5 MHz. It is impossible to avoid the band of mobile object
identification systems.

4. About the JEITA

5GHz Wireless LAN supports W52/W53/W56 Channel.

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7-12

Device Authorization
This device obtains the Technical Regulation Conformity Certification and it
belongs to the device class of radio equipment of low-power data
communication system radio station stipulated in the Telecommunications
Business Law of Japan.
Intel Centrino Wireless-AC 7260 Wireless LAN and Bluetooth
The Name of the radio equipment: 7260NGW
DSP Research, Inc.
Approval Number: D130021003
Intel Centrino Wireless-N 7260 Wireless LAN and Bluetooth
The Name of the radio equipment: 7260NGWBN
DSP Research, Inc.
Approval Number: D130021003
Intel Centrino Wireless-AC 3160 Wireless LAN and Bluetooth
The Name of the radio equipment: 3160NGW
DSP Research, Inc.
Approval Number: D130092003
Atheros QCNFA335 Wireless Network Adapter b/g/n and Bluetooth
The Name of the radio equipment: QCNFA335
DSP Research, Inc.
Approval Number: D130158003
Broadcom BCM43142 Wireless Network Adapter b/g/n and Bluetooth
The Name of the radio equipment: BCM43142
DSP Research, Inc.
Approval Number: D135106201
The following restrictions apply:
Do not disassemble or modify the device.
Do not install the embedded wireless module into other device.

Radio approvals for wireless devices

This equipment is approved to the radio standard by the countries/regions
in the following table.
If you use this equipment in the countries/regions which are not listed in the
table blow, please contact TOSHIBA Support.
As of January 2014
Austria

User's Manual

Belgium

Bulgaria

Canada

7-13

Cyprus

Czech Rep

Denmark

Estonia

Finland

France

Germany

Greece

Hong Kong

Hungary

Iceland

India

Indonesia

Ireland

Italy

Japan

Korea

Latvia

Liechtenstein

Lithuania

Luxemburg

Malta

Monaco

Netherlands

Norway

Philippines

Poland

Portugal

Romania

Slovak Republic

Slovenia

Spain

Sweden

Switzerland

UK

USA

Legal Footnotes
Non-applicable Icons
Certain computer chassis are designed to accommodate all possible
configurations for an entire product series. Therefore, please be aware that
your selected model may not have all the features and specifications
corresponding to all of the icons or switches shown on the computer
chassis.

CPU
Central Processing Unit (CPU) Performance Legal Footnotes.
CPU performance in your computer product may vary from specifications
under the following conditions:
use of certain external peripheral products
use of battery power instead of AC power
use of certain multimedia, computer generated graphics or video
applications
use of standard telephone lines or low speed network connections
use of complex modeling software, such as high end computer aided
design applications
use of several applications or functionalities simultaneously
use of computer in areas with low air pressure (high altitude >1,000
meters or >3,280 feet above sea level)
use of computer at temperatures outside the range of 5C to 30C
(41F to 86F) or >25C (77F) at high altitude (all temperature
references are approximate and may vary depending on the specific
computer model - contact TOSHIBA support for details).
CPU performance may also vary from specifications due to design
configuration.

User's Manual

7-14

Under some conditions, your computer product may automatically shutdown. This is a normal protective feature designed to reduce the risk of lost
data or damage to the product when used outside recommended
conditions. To avoid risk of lost data, always make back-up copies of data
by periodically storing it on an external storage medium. For optimum
performance, use your computer product only under recommended
conditions. Read additional restrictions in your product documentation.
Contact TOSHIBA technical service and support, refer to TOSHIBA support
section for more information.

64-Bit Computing
Certain 32-bit device drivers and/or applications may not be compatible
with a 64-bit CPU/operating system and therefore may not function
properly.

Memory (Main System)

Part of the main system memory may be used by the graphics system for
graphics performance and therefore reduce the amount of main system
memory available for other computing activities. The amount of main
system memory allocated to support graphics may vary depending on the
graphics system, applications utilized, system memory size and other
factors.
If your computer is configured with more than 3 GB memory, the memory
might be displayed as approximately 3 GB only (depending on the
computers hardware specifications).
This is correct because the operating system usually displays the available
memory instead of the physical memory (RAM) built into the computer.
Various system components (like the video adapters GPU and PCI
devices like Wireless LAN, etc.) require their own memory space. Since a
32-bit operating system cannot address more than 4 GB of memory, these
system resources overlap the physical memory. It is a technical limitation
that the overlapped memory is not available to the operating system. Even
though some tools might display the actual physical memory built into your
computer, the memory available to the operating system will still be
approximately 3 GB only.
Computers configured with a 64-bit operating system can address 4 GB or
more of system memory.

Battery Life
Battery life may vary considerably depending on product model,
configuration, applications, power management settings and features
utilized, as well as the natural performance variations produced by the
design of individual components. Published battery life numbers are
achieved on select models and configurations tested by TOSHIBA at the

User's Manual

7-15

time of publication. Recharge time varies depending on usage. Battery may

not charge while computer is consuming full power.
After going through many charge and discharge cycles, the battery will lose
its ability to perform at maximum capacity and will need to be replaced.
This is a normal phenomenon for all batteries. To purchase a new battery
pack, see the accessories information that is shipped with your computer.

Hard Disk Drive (HDD) Capacity

1 Gigabyte (GB) means 109 = 1,000,000,000 bytes using powers of 10.
The computer operating system, however, reports storage capacity using
powers of 2 for the definition of 1 GB = 230 = 1,073,741,824 bytes, and
therefore shows less storage capacity. Available storage capacity will also
be less if the product includes one or more pre-installed operating systems,
such as Microsoft Operating System and/or pre-installed software
applications, or media content. Actual formatted capacity may vary.

LCD
Over a period of time, and depending on the usage of the computer, the
brightness of the LCD screen will deteriorate. This is an intrinsic
characteristic of LCD technology.
Maximum brightness is only available when operating in AC power mode.
Screen will dim when the computer is operated on battery power and you
may not be able to increase the brightness of the screen.

Graphics Processing Unit (GPU)

Graphics processing unit (GPU) performance may vary depending on
product model, design configuration, applications, power management
settings and features utilized. GPU performance is only optimized when
operating in AC power mode and may decrease considerably when
operating in battery power mode.
Total Available Graphics Memory is the total of, as applicable, Dedicated
Video Memory, System Video Memory and Shared System Memory.
Shared System Memory will vary depending on system memory size and
other factors.

Wireless LAN
The transmission speed over the wireless LAN and the distance over which
wireless LAN can reach may vary depending on surrounding
electromagnetic environment, obstacles, access point design and
configuration, and client design and software/hardware configurations.
The actual transmission speed will be lower than the theoretical maximum
speed.

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7-16

Copy Protection
Applicable copy protection standards included in certain media may
prevent or limit recording or viewing of the media.

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7-17

Index
A

Documentation list 2-1

Dual Pointing Device
Touch Pad 6-8

AC adaptor
additional 4-40
connecting 2-3
DC IN 19V jack 3-2

DVD Super Multi drive

using
writing

ASCII characters 4-5

B
Battery
extending life 4-27
monitoring capacity 4-26
real time clock 4-24
save mode 5-7
types 4-24

Equipment checklist 2-1

External monitor
problems 6-13

Battery indicator
Bluetooth 7-7

Graphics Processing Unit

3-10

H
Hard disk drive
automatic power off 5-7

Cleaning the computer 1-17

Cooling vents 3-4, 3-5, 3-8

HDMI out port 3-4

DC IN
indicator 3-1
DC IN/Battery indicator 3-12
Display
automatic power off 5-7
hinges 3-7
opening 2-5
screen 3-7

User's Manual

K
Keyboard
function keys 4-4
Function keys F1...F12 4-4
problems 6-6
Windows special keys 4-5

Index-1

Hibernation Mode 2-11

panel on/off 5-7
Shut Down mode 2-8
Sleep Mode 2-9
turning off 2-8
turning on 2-6

LAN
cable types 4-28
connecting 4-28

Problems
AC power 6-5
Analyzing the problem 6-2
Battery 6-5
Dual Pointing device 6-8
External monitor 6-12
Hardware and system
checklist 6-4
HDD 6-7
Internal display panel 6-7
Keyboard 6-6
Memory Media Card 6-8
Overheating power
down 6-5
Power 6-4
Real Time Clock 6-6
Sound system 6-12
TOSHIBA support 6-15
Touch Pad 6-8
USB device 6-10
USB mouse 6-9

Media care
Card care 4-35
Memory card care 4-35
Memory
installing 4-30
removing 4-32
memory media card
inserting 4-36
removing 4-36
Memory media slot 4-33
Moving the computer 1-17
MultiMediaCard
removing 4-36

Recovery hard disk drive 5-25

Password
power on 5-7
Starting the computer by
password 5-10
Supervisor 5-10
user 5-8
Pointing Device
Touch Pad 3-8
Power
conditions 3-11

User's Manual

R
Recovery Media 5-24
Restarting the computer 2-9

S
SD/SDHC/SDXC Card
formatting 4-35
note 4-34
Security lock 4-40
Sleep Mode
Index-2

setting 2-9
System automatic 5-7
Sound system
problems 6-12

T
TOSHIBA Desktop Assist 5-1
Touch Screen

U
USB device
problems 6-10

V
Video mode 4-41
Video RAM 3-10

W
Web Camera 3-6
Wireless communication 7-5

User's Manual

Index-3