Scribd
Upload
59 views2 pages

Andrea: Williams

Andrea Williams is applying for a Medical Office Assistant position at Salem Healthcare. She has over 10 years of experience in customer service roles, most recently as a Customer Service Representative and Phone Banker at Wells Fargo Bank, where she provided excellent customer service and accurately entered customer information. She also has billing experience from her previous role at Roadway Express. Williams has exceptional computer and typing skills, as well as knowledge of office equipment. She has passed medical terminology classes with an A and is currently pursuing an Associate's degree in Medical Administrative Assistant from Chemeketa Community College.

Uploaded by

api-336679180
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
59 views2 pages

Andrea: Williams

Andrea Williams is applying for a Medical Office Assistant position at Salem Healthcare. She has over 10 years of experience in customer service roles, most recently as a Customer Service Representative and Phone Banker at Wells Fargo Bank, where she provided excellent customer service and accurately entered customer information. She also has billing experience from her previous role at Roadway Express. Williams has exceptional computer and typing skills, as well as knowledge of office equipment. She has passed medical terminology classes with an A and is currently pursuing an Associate's degree in Medical Administrative Assistant from Chemeketa Community College.

Uploaded by

api-336679180
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 2

ANDREA WILLIAMS

304 Sandy Drive North, Keizer, OR 97303 | C: (503)910-6185


[email protected]

Summary
Experienced Customer Service Office Specialist seeking employment
with Salem Healthcare for the Medical Office Assistant position. I am a
quick learner who is organized and can multitask. I love to learn and
challenge myself with new opportunity and I love a fast paced
environment.

Highlights

Exceptional Computer Skills


Type 70wpm
Knowledge of office machines (fax, copy machine, computer, multiline phones, printer)
Know importance of confidentiality
Strong interpersonal skills, courteous and friendly to
customers
Able to convey information and direction correctly
Able to follow policies appropriately
Medical Terminology classes passed with an A

Experience
Customer Service Rep, Phone Banker 2

October 2010 to Current


Wells Fargo Bank NA Salem, OR
Hold all customer information and interactions in confidence.
Provide customer service as appropriate based on the call.
Take payments, give information, answer questions, send out mail
Build rapport with customers
Redirect customers to the appropriate department
Accurately enter customer information
Work efficiently to reduce wait time of the customer
Use of multi computer programs required

Billing Specialist
May 2003 to December 2008
Roadway Express Portland, OR
Accurate data entry skills for billing purposes
Reception work, answering phones and taking messages or
transferring caller to appropriate person

Education

Graduated High School 1997 Glencoe High School Hillsboro, OR


Chemeketa Community College Salem, OR
Current 4.0 student working towards a Medical Administrative Assistant
Associate of Applied Science Degree

You might also like