Organisational Climate
Organisational Climate
INTRODUCTION
Meaning:
Organizational climate is the process of quantifying the culture of an organization, it
precedes the notion of organizational culture. It is a set of properties of the work
environment, perceived directly or indirectly by the employees, that is assumed to be a
major force in influencing employee behavior.[1]Climate and culture are both important
aspects of the overall context, environment or situation.
Definition:
Properties of the business environment in a workplace observed by staff that strongly
influence their actions and job performance. For example, a perceptive business manager
might take the trouble to survey employees about the organizational climate to identify
and promote those aspects that are most conducive to achieving corporate objectives.
Organisation Climate and Productivity:
Organizational climate is comprised of mixture of norms, values, expectations, policies
and procedures that influence work motivation, commitment and ultimately, individual
and work unit performance. Positive climate encourages, while negative climates inhibits
discretionary effort. Organizational climate refers to the quality of working
environment. If people feel that they are valued and respected within the organization,
they are more likely to contribute positively to the achievements of the business
outcomes. Creating a healthy organizational climate requires attention to the factors
which influence employees perceptions, including the quality of leadership, the way in
which decisions are made and whether the efforts of employees are recognized. In fact
Climate may be thought of as the perceptions of the characteristics of an organization.
Climate for an organization is somewhat like the personality for a
person. Just as every individual has a personality that makes each person unique, each
organization has an organizational climate that clearly distinguishes its personality from
other organization. Every organization is different and has a unique feeling and character
beyond its structural characteristics. Thus every organization deals with its member in a
distinct way through its policies on allocations of resources, communication pattern,
reward and penalty, leadership and decision making style, etc. The organizational policy
and conviction with regard to all these and a cluster of other related activities influence
the feelings, attitudes and behavior of its members and results in the creation of the
unique organizational climate.
Contingency Relationship:
There is a contingency relationship between climate and the organization. The
climate of an organization is contingent upon the type of employees. The type related to
employees education like technical workers, knowledge workers. For example, research
institutes certainly want a climate different from that of a workshop or an office.
Social System:
Organizational climate represents the entire social system of a work-group. It is
clearly a system concept. There are two important aspects of climate: (1) workplace itself
and (2) Personal treatment of Management. If employees feel satisfied while at work and
if climate provides a sense of personal worth, it can be assumed that in that organization
is favorable. Employees expect the management to feel and care about their needs and
problems. If these two are favorable a good climate prevails in the organization.
A high level of organizational climate is necessary for the development of organization.
Good climate attracts good and efficient to the organization, who contribute to the
productivity of the organization.
Jones and James (19790 argued that one of the assumptions of the climate literature is
that a relatively limited number of dimensions could characterise a wide cross-section of
social settings. Jones and James labelled their factors as follows:
Conflict and ambiguity, which reflected perceived conflict in organizational goals
and objectives, combined with ambiguity of organizational structure and roles, a lack of
interdepartmental cooperation, and poor communication from management. Also
included were poor planning, inefficient job design, a lack of awareness of employee
needs and problems, and a lack of fairness and objectivity in the rewards process.
Job challenge, importance and variety, which reflected a job perceived as
challenging, which involve a variety of duties, including dealing with other people. The
job was seen as providing autonomy and feedback, and demanding high standards of
quality and performance.
Leader facilitation and support, which reflected perceived leader behaviors such as
the extent to which the leader was seen as helping to accomplish work goals by means of
scheduling activities, planning, etc., as well as the extent to which he was perceived as
facilitating interpersonal relationships and providing personal support.
Workgroup cooperation, friendliness, and warmth, which generally described
relationships among group members and their pride in the workgroup.
Professional and organizational esprit, which reflected perceived external image and
desirable growth potential offered by the job. Also included were perceptions of an open
atmosphere to express ones feelings and thoughts, confidence in the leader, and
consistently applied organizational policies, combined with nonconflicting roles
expectations and reduced job pressure.
Job standards, which reflected the degree to which the job was seens as having rigid
standards of quality and accuracy, combined with inadequate time, manpower, training
and resources to complete the task.
LIMITATIONS
Opinions of employees may be biased at time.
The sample size consists of 100 among 1200 employees. Finding of the study has
its own limitations.
Since SIRF is very large organization it was not possible to cover all departments
within a period of month.
REVIEW OF LITERATURE
Organizational climate is a relative enduring characteristic of an organization which
distinguishes it from other organization: (a) and embodies members collective
perceptions about their organization with respect to such dimensions as autonomy, trust,
cohesiveness, support, recognition, innovation and fairness: (b) is produced by members
interaction; (c) serves as a basis for interpreting the situation; (d) reflects the prevalent
norms, values and attitudes of the organizations culture; and (e) acts as a source of
influence for shaping behavior. (Moran and Volkwein, 1992, p.2)
Francese (1993) who examined the effect of climate in service responsiveness; Meudell
and Gadd (1994) who studied climate and culture in short life organizations; and Vallen
(1993) who was concerned about organizational climate and service staff burnout.
Organisational cliate has much to offer in terms of its ability to explain the behaviour of
people in the workplace. Ashforth (1985, p. 838) put forward the view that climate has
the potential to facilitate a truly integrative science of organizational behaviour,.
Schneider later discussed in terms of:
The atmosphere that employees perceive is created in their organizations by practices,
procedures and rewards Employees observe what happens to them (and around them)
and then draw conclusions about the organizations priorities. They then sit their own
priorities accordingly. (Schneider, 1994, p. 18)
Schneider, Brief and Guzzo (1996, p.9) argue that sustainable organizational change is
most assured when both the climate what the organizations, members experience and
the culture what the organizations members believe the organization values change.
organization from other organizations (b) are relatively enduring over time, and (c)
influence the behavior of people in the organization.
Schneider and Bartlett (1968) had proposed four organizational climate dimensions,
The degree of structure imposed upon the position: based on the factors of
structure, managerial structure and the closeness of supervision.
Consideration, warmth and support: based upon the factors of managerial support,
nurturing of subordinates and warmth and support.
11
12
RESEARCH METHODOLGY
RESEARCH DESIGN:
The study is descriptive research study. The main purpose of descriptive
research is description of the state of affairs as it exists at present. In the present study,
descriptive method is used to study the prevailing organizational climate.
DATA COLLECTION METHOD:
The primary data was collected through a well structured questionnaire
with close-ended questions measures at 5-point likert type scale and suggestion questions.
Secondary data required for the project was collected from the company records and
Internet.
SAMPLING PLAN:
Simple convenience sampling method is used. Sample size consists
of 100 respondents.
STATISTICAL TOOLS:
Simple percentage analysis and tabulation is used to analysis the data. Bar
diagram is used to give pictorial representation to the analysis. The following test was
used for the study.
Standard deviation
ANOVA
13
PERCENTAGE ANALYSIS:
Percentage refers to a special kind of ratio. Percentage is used in making
comparison about two or more series of data. Percentage as also used to describe
relationship. It is also used to compare the relative terms dx of two or more series of
data.
Formula:
Number of respondents
x 100
Total no. of respondent
STANDARD DEVIATION:
Karl Pearson introduced the concept of Standard Deviation is 1893. It is
the most important measure of dispersion and is widely used in many statistical formulae.
It is defined as positive squares-root of the arithmetic mean of the squares of the
deviations of the given observation from their arithmetic mean. The standard deviation
by the Greek Letter (sigma)
Formula:
= (X
x) / N
ANOVA:
The analysis of variance frequently referred to by the contraction ANOVA is a
statistical technique specially designed to test whether the means of more than two
quantitative populations are equal.
The analysis of variance technique developed by R.A. Fisher in 1920s diversified
practical problems. Basically, it consists of classifying and cross classifying statistical
14
results and testing whether the means of a specified classification differ significantly. In
this way it is determined whether the given classification is important in affecting the
results.
In one way classifications the data are classified according to only one criterion. The null
hypothesis is
H0=M1=M2=M3=.MK.
H1=M1=M2=M3=.....MK.
To find the correlation factor:
T2
C.F =
F=
Sum of
Degree of
Variation
Squares
Freedom
Between Samples
SSC
V1=C-1
Within Samples
SSE
V2=N-C
Variance
SSC/C-1
SSE/N-C
15
Age
No of Respondents
Percentage
1.
20 30 years
19
19
2.
30 40 years
66
66
3.
40 - 50 years
10
10
Above 50
100
100
Total
Chart 1:
Age of the respondents
70
66
60
50
40
Per
cen
tag
e
30
20
19
10
10
5
0
20 30 years
30 40 years
40 - 50 years
Above 50
Inference:
The above reveals the fact that Majority of the respondents, about 66% belong
to the category of 3040 years of age and 19% belong to the category of 20-30 years of
16
age and 10% belong to the category of 40-50 years of age and 5% belong to the category
of above 50 years of age.
Table 2:
Educational Qualification of the respondents
S. No.
Qualification
No of Respondents
Percentage
1.
Below SSLC
18
18
2.
SSLC
45
45
3.
XII
30
30
4.
Diploma
5.
Degree
100
100
Total
Chart 2:
Educational Qualification of the respondents
50
45
45
40
35
30
30
25
20
18
Per
cen
tag
e
15
10
5
5
0
2
Below SSLC
SSLC
XII
Diploma
Degree
Inference:
17
The above reveals the fact that about 18% of the respondents are Below
SSLC, 45% of the respondents are SSLC and 30% of the respondents are 12th standard.
2% of the respondents are degree holders and 5% of the respondents are diploma holders.
Table 3:
Respondents working years of experience in SIRF
S. No.
Working Since
No of Respondents
Percentage
1.
Below 5
12
12
2.
5 10
10
10
3.
10 15
52
52
4.
15 20
20
20
5.
Above 20
Total
100
100
Chart 3:
Respondents working years of experience in SIRF
60
52
50
40
30
Per
cen
tag
e
20
20
12
10
10
6
Below 10
5 10
10 15
15 20
Above 20
Inference:
From the above fact, the workings experiences in the organization of the
respondents are about 52% belong to the category of 10-15 years and 20% belong to the
18
category of 15-20 years. 6% of the respondents belong to the category of above 20 years
and 10% of the respondents belong to the category of 5 -10 years and 12% belong to the
category of below 5 years.
Table 4:
Response regarding safe working environment
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
4
4
71
21
100
Percentage
4
4
71
21
100
Chart 4:
Response regarding safe working environment
80
71
70
60
50
40
Per
cen
tag
e
30
21
20
10
4
0
4
0
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Inference:
Nearly 71% of the respondents agree with the safe working environment,
21% of the respondents strongly agree. 4% of the respondents disagree and remaining 4%
of the respondents are strongly disagreeing related to safe working environment.
19
Table 5:
Response regarding work area with clean, comfortable and necessary
equipments
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
8
4
63
25
100
Percentage
8
4
63
25
100
Chart 5:
Response regarding work area with clean, comfortable and necessary
equipments
70
63
60
50
40
30
Per
cen
tag
e
25
20
10
8
4
0
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Inference:
From the above fact, it is clear that 25% of the respondents strongly agree
and 63% agree that their work area is clean and comfortable with necessary equipments.
8% disagree and 4% of the respondents have no idea.
Table 6:
20
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
2
1
3
70
24
100
Percentage
2
1
3
70
24
100
Chart 6:
Response regarding maintaining a good balance between work & other
aspects of life
80
70
70
60
50
40
Per
cen
tag
e
30
24
20
10
2
0
Strongly Disagree
1
Disagree
3
Neutral
Agree
Strongly Agree
Inference:
From the above reveals the fact that 24% strongly agree and 70% agree that
they maintain a good balance between work and other aspect of life, 3% have no idea and
remaining 1% disagree and 2% strongly disagree.
Table 7:
21
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
3
7
1
72
17
100
Percentage
3
7
1
72
17
100
Chart 7:
Response regarding satisfaction with the working condition
80
72
70
60
50
40
Per
cen
tag
e
30
20
17
10
7
3
Strongly Disagree
1
Disagree
Neutral
Agree
Strongly Agree
Inference:
From the above reveals the fact that 17% of the respondent strongly agree
and 72% agree with the satisfaction of the working conditions. 1% has no idea and
remaining 7% disagree and 3% strongly disagree.
22
Table 8:
Response regarding flexibility to arrange work schedule to meet
personal/family responsibilities
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
18
4
65
13
100
Percentage
18
4
65
13
100
Chart 8:
Response regarding flexibility to arrange work schedule to meet
personal/family responsibilities
70
65
60
50
40
Per
cen
tag
e
30
20
18
13
10
4
0
0
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Inference:
From the above reveals the fact that majority of the respondents, about 13%
strongly agree and 65% agree that they have flexibility to arrange work schedule to meet
personal/family responsibilities. 18% disagree and 4% have no opinion.
23
Table 9:
Response regarding superior help and support
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
1
1
2
75
21
100
Percentage
1
1
2
75
21
100
Chart 9:
Response regarding superior help and support
80
75
70
60
50
40
Per
cen
tag
e
30
21
20
10
0
1
Strongly Disagree
1
Disagree
2
Neutral
Agree
Strongly Agree
Inference:
From the above fact reveals that employees receive help and support from
the superior. Majority of the respondents about, 75% agree and 21% strongly agree. 2%
have no idea, 1% percent disagrees and 1% strongly disagrees.
24
Table 10:
Response regarding feedback by superior
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
1
9
69
21
100
Percentage
1
9
69
21
100
Chart 10:
Response regarding feedback by superior
80
69
70
60
50
40
Per
cen
tag
e
30
21
20
9
10
0
0
Strongly Disagree
1
Disagree
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that 21% strongly agree and 69% agree that they
receive regular feedback from their superiors. 9% have no idea and 1% disagrees.
25
Table 11:
Response regarding working with co-workers
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
1
72
27
100
Percentage
1
72
27
100
Chart 11:
Response regarding working with co-workers
80
72
70
60
50
40
Per
cen
tag
e
30
27
20
10
0
0
Strongly Disagree
0
Disagree
1
Neutral
Agree
Strongly Agree
Inference:
Nearly 72% of the respondents agree and 27% strongly agree with the fact
that they work in team with co-workers and 1% of the respondents have no idea.
26
Table 12:
Response regarding communication
S. No.
1.
2.
3.
4.
5.
Opinion
Number of
Respondents
6
6
66
22
100
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Percentage
6
6
66
22
100
Chart 12:
Response regarding communication
70
66
60
50
40
Per
cen
tag
e
30
22
20
10
0
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that majority of the respondents, about 22%
strongly agree and 66% agree that their department communicate well with other
department. 6% disagree and 6% have no idea.
27
Table 13:
Response regarding department contribution
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
1
1
24
66
28
100
Percentage
1
1
24
66
28
100
Chart 13:
Response regarding department contribution
70
66
60
50
40
Per
cen
tag
e
30
28
24
20
10
1
Strongly Disagree
1
Disagree
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that 28% of the respondents strongly agree and
66% agree that their department make a valuable contribution to the organization. 1% of
the respondents disagree and 1% of the respondents strongly disagree and 24% of the
respondents have no opinion.
28
Table 14:
Response regarding department meets its customer requirements
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
1
2
68
29
100
Percentage
1
2
68
29
100
Chart 14:
Response regarding department meets its customer requirements
80
70
68
60
50
40
Per
cen
tag
e
29
30
20
10
0
1
Strongly Disagree
0
Disagree
2
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that majority of the respondents, about
29% strongly agree and 68% agree that their departments meet its customer requirements.
1% of the respondents strongly disagree and 2% of the respondents have no opinion.
29
Table 15:
Response regarding management attention towards suggestion
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
1
75
24
100
Percentage
1
75
24
100
Chart 15:
Response regarding management attention towards suggestion
80
75
70
60
50
40
Per
cen
tag
e
30
24
20
10
0
0
Strongly Disagree
0
Disagree
1
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that 24% strongly agree and 75% of the
respondents agree that management pays careful attention to their suggestion and 1% of
the respondents have no opinion.
30
Table 16:
Response regarding trust in management
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
1
1
66
32
100
Percentage
1
1
66
32
100
Chart 16:
Response regarding trust in management
70
66
60
50
40
32
Per
cen
tag
e
30
20
10
0
Strongly Disagree
1
Disagree
1
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that 32% strongly agree and 66% agree that they
trust management.1% of the respondent disagree and 1% of the respondent have no
opinion.
31
Table 17:
Response regarding management understanding
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
2
4
68
26
100
Percentage
2
4
68
26
100
Chart 17:
Response regarding management understanding
80
68
70
60
50
40
Per
cen
tag
e
30
26
20
10
0
0
Strongly Disagree
2
Disagree
4
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that majority of the respondent, about 26%
strongly agree and 68% agree that management understand what is going on in their
department. 4% have no opinion and 2% disagree.
32
Table 18:
Response regarding treated with respect
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
2
4
69
25
100
Percentage
2
4
69
25
100
Chart 18:
Response regarding treated with respect
80
69
70
60
50
40
Per
cen
tag
e
30
25
20
10
0
0
Strongly Disagree
2
Disagree
4
Neutral
Agree
Strongly Agree
Inference:
Nearly majority of the respondents agree that they are treated with respect.
25% strongly agree and 69% agree. 4% of the respondents have no opinion and 2% of the
respondents disagree.
33
Table 19:
Response regarding suggestions for the development of the organization
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
1
2
2
74
21
100
Percentage
1
2
2
74
21
100
Chart 19:
Response regarding suggestions for the development of the organization
80
74
70
60
50
40
Per
cen
tag
e
30
21
20
10
0
1
Strongly Disagree
Disagree
2
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that majority of the respondent, about
21% strongly agree and 74% agree that they wish to give suggestion for the development
of the organization. 2% have no opinion and 2% disagree and 1% strongly disagree.
34
Table 20:
Response regarding information
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
2
4
29
64
20
100
Percentage
2
4
29
64
20
100
Chart 20:
Response regarding information
70
64
60
50
40
Per
cen
tag
e
29
30
20
20
10
2
0
Strongly Disagree
4
Disagree
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that majority of the respondents, about 20%
strongly agree and 64% agree that management adequately inform to the department
about what is going on in the organization. 29% have no opinion and 4% disagree and
2% strongly disagree.
35
Table 21:
Response regarding work process
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
3
3
74
20
100
Percentage
3
3
74
20
100
Chart 21:
Response regarding work process
80
74
70
60
50
40
Per
cen
tag
e
30
20
20
10
0
0
Strongly Disagree
3
Disagree
3
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that 20% strongly agree and 74% agree that the
organization encourages them to develop improved work process. 3% have no opinion
and 3% of the respondents disagree.
36
Table 22:
Response regarding involvement in decision making
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
1
4
15
62
18
100
Percentage
1
4
15
62
18
100
Chart 22:
Response regarding involvement in decision making
70
62
60
50
40
Per
cen
tag
e
30
20
18
15
10
4
0
1
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that majority of the respondents,
about 18% strongly agree and 62% agree that management seeks the involvement of
employees in decision making. 15% have no opinion, 4% disagree and 1% strongly
disagrees.
37
Table 23:
Response regarding individual needs
S. No.
1.
2.
3.
4.
5.
Opinion
Number of
Respondents
14
12
61
13
100
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Percentage
14
12
61
13
100
Chart 23:
Response regarding individual needs
70
61
60
50
40
Per
cen
tag
e
30
20
14
13
12
10
0
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that majority of the respondents, about 13%
strongly agree and 61% agree that organization is sensitive towards their individual
needs. 12% have no opinion and 14% disagree
38
Table 24:
Response regarding knowledge of other department
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
1
4
12
61
13
100
Percentage
1
4
22
61
12
100
Chart 24:
Response regarding knowledge of other department
70
61
60
50
40
Per
cen
tag
e
30
22
20
12
10
4
0
1
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that majority of the respondents, about 12%
strongly agree and 61% agree that they know what is happening in other department.
22% have no opinion and 4% disagree and 1% strongly disagrees.
39
Table 25:
Response regarding recognition of good work
S. No.
1.
2.
3.
4.
5.
Opinion
Number of
Respondents
4
6
65
25
100
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Percentage
4
6
65
25
100
Chart 25:
Response regarding recognition of good work
70
65
60
50
40
Per
cen
tag
e
30
25
20
10
4
0
0
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that majority of the respondents, about 25%
strongly agree and 65% agree that they are recognized for their good work. 6% have no
opinion and 4% of the respondents disagree..
40
Table 26:
Response regarding receiving appropriate feedback about performance
S. No.
1.
2.
3.
4.
5.
Opinion
Number of
Respondents
1
4
3
77
15
100
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Percentage
1
4
3
77
15
100
Chart 26:
Response regarding receiving appropriate feedback about performance
90
80
77
70
60
50
40
Per
cen
tag
e
30
20
15
10
0
1
Strongly Disagree
4
Disagree
3
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that majority of the respondents, about 15%
strongly agree and 77% agree that they receive appropriate feedback about their
performance from the management. 3% have no opinion, 4% disagree and 1% strongly
disagrees.
41
Table 27:
Response regarding work expectation
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
2
10
70
18
100
Percentage
2
10
70
18
100
Chart 27:
Response regarding work expectation
80
70
70
60
50
40
Per
cen
tag
e
30
20
18
10
10
0
0
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that majority of the respondents,
about 18% strongly agree and 70% agree that realistic work is expected by the
management. 10% have no opinion and 2% disagree.
42
Table 28:
Response regarding satisfaction with the pay and benefit
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
3
17
3
60
17
100
Percentage
3
17
3
60
17
100
Chart 28:
Response regarding satisfaction with the pay and benefit
70
60
60
50
40
Per
cen
tag
e
30
20
17
17
10
3
0
Strongly Disagree
3
Disagree
Neutral
Agree
Strongly Agree
Inference:
From the above fact reveals the employees satisfaction with the pay and
benefit they receive. 17% of the respondents strongly agree, 60% agree, 3% have no idea
and 17% disagree and 3% strongly disagree.
43
Table 29:
Response regarding promotions based on the performance
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
1
9
10
67
13
100
Percentage
1
9
10
67
13
100
Chart 29:
Response regarding promotions based on the performance
80
70
67
60
50
40
Per
cen
tag
e
30
20
9
10
0
13
10
1
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that majority of the respondents, about 13%
strongly agree and 67% agree promotions are based on performance. 10% have no
opinion, 9% disagree and 1% strongly disagrees.
44
Table 30:
Response regarding job related training
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
2
5
3
72
18
100
Percentage
2
5
3
72
18
100
Chart 30:
Response regarding job related training
80
72
70
60
50
40
30
Perce
ntage
20
18
10
2
0
Strongly Disagree
5
Disagree
3
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that 18% of the respondents strongly agree and
72% agree that they receive adequate job related training. 5% of the respondents disagree
and 2% of the respondents strongly disagree and 3% of the respondents have no opinion
45
Table 31:
Response regarding skills to perform job effectively
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
4
68
28
100
Percentage
4
68
28
100
Chart 31:
Response regarding skills to perform job effectively
80
70
68
60
50
40
Per
cen
tag
e
28
30
20
10
4
0
0
Strongly Disagree
0
Disagree
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that 28% of the respondents strongly agree and
68% agree that they have skills to perform job effectively. 4% of the respondents have no
opinion
46
Table 32:
Response regarding improving performance
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
4
14
71
21
100
Percentage
4
14
71
21
100
Chart 32:
Response regarding improving performance
80
71
70
60
50
40
Per
cen
tag
e
30
21
20
14
10
4
0
0
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that majority of the respondents, about 2 1%
strongly agree and 71% agree that training helps to improve performance. 14% have no
opinion and 4% strongly disagree.
47
Table 33:
Response regarding stress in job
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
1
50
5
35
9
100
Percentage
1
50
5
35
9
100
Chart 33:
Response regarding stress in job
60
50
50
40
35
30
Per
cen
tag
e
20
10
5
1
0
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that 50% of the respondents strongly disagree
and 35% agree that they have stress in job. 1% of the respondents strongly disagree and
9% of the respondents strongly agree. 5% of the respondents have no opinion
48
Table 34:
Response regarding career development
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
2
5
75
18
100
Percentage
2
5
75
18
100
Chart 34:
Response regarding career development
80
75
70
60
50
40
Per
cen
tag
e
30
20
18
10
0
0
Strongly Disagree
2
Disagree
5
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that majority of the respondents, about 18%
strongly agree and 75% agree that organization help them to develop themselves and their
career. 5% have no opinion and 2% strongly disagree.
49
Table 35:
Response regarding work overloaded
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
2
45
10
38
5
100
Percentage
2
45
10
38
5
100
Chart 35:
Response regarding work overloaded
50
45
45
40
38
35
30
25
Per
cen
tag
e
20
15
10
10
5
0
5
2
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that 45% of the respondents strongly disagree
and 38% agree that there work is overloaded. 5% of the respondents strongly agree and
2% of the respondents strongly disagree. 10% of the respondents have no opinion
50
Table 36:
Response regarding willingness to put extra effort
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
1
1
2
75
21
100
Percentage
1
1
2
75
21
100
Chart 36:
Response regarding willingness to put extra effort
80
75
70
60
50
40
30
Percen
tage
21
20
10
0
1
Strongly Disagree
1
Disagree
2
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that majority of the respondents, about 21%
strongly agree and 75% agree that they are willing to put extra efforts. 2% have no
opinion , 1% disagree and 1% strongly disagree.
51
Table 37:
Response regarding proud to work in SIRF
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
1
2
67
30
100
Percentage
1
2
67
30
100
Chart 37:
Response regarding proud to work in SIRF
80
70
67
60
50
40
Perce
ntage
30
30
20
10
0
0
Strongly Disagree
1
Disagree
2
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that 30% of the respondents strongly agree and
67% agree that they are proud to work in the organization. 2% of the respondents have no
opinion and 1% of the respondent disagrees.
52
Table 38:
Response regarding loyal towards SIRF
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
1
3
65
31
100
Percentage
1
3
65
31
100
Chart 38:
Response regarding loyal towards SIRF
70
65
60
50
40
Per
cen
tag
e
31
30
20
10
0
0
Strongly Disagree
1
Disagree
3
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that 31% of the respondents strongly agree and
65% agree that they are loyal to the organization. 3% of the respondents have no opinion
and 1% of the respondent disagrees.
53
Table 39:
Response regarding plan to spend entire career in SIRF
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
3
21
67
29
100
Percentage
3
21
67
29
100
Chart 39:
Response regarding plan to spend entire career in SIRF
80
70
67
60
50
40
Per
cen
tag
e
29
30
21
20
10
0
0
Strongly Disagree
3
Disagree
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that majority of the respondents, about 29%
strongly agree and 67% agree that they plan to spend their entire career in the
organization. 21% have no opinion and 3% disagree.
54
Table 40:
Response regarding high working morale
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
1
3
65
31
100
Percentage
1
3
65
31
100
Chart 40:
Response regarding high working morale
70
65
60
50
40
31
Per
cen
tag
e
30
20
10
0
Strongly Disagree
1
Disagree
3
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that 31% of the respondents strongly agree and
65% agree that they have high working morale. 3% of the respondents have no opinion
and 1% of the respondent disagrees.
55
Table 41:
Response regarding recommending SIRF to others as a best place to work
S. No.
1.
2.
3.
4.
5.
Opinion
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Total
Number of
Respondents
5
1
59
35
100
Percentage
5
1
59
35
100
Chart 41:
Response regarding recommending SIRF to others as a best place to work
70
59
60
50
40
35
30
Per
cen
tag
e
20
10
5
0
0
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Inference:
From the above fact it is clear that majority of the respondents, about 35%
strongly agree and 59% agree that they will recommend to others as a best place to work.
1% of the respondents have no opinion and 5% disagree.
56
Team work.
Achieving target
Trusting employees.
Need to improve production department, SWDT and TPM, Milling departmentmix store area.
57
Table 42:
No of Response
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
Values(X)
155
140
142
159
148
148
165
152
163
177
118
143
152
152
158
144
142
138
139
147
190
150
154
151
146
166
150
(X- x )2
(X- x )
3.05
-11.95
-9.95
7.05
-3.95
-3.95
13.05
0.05
11.05
25.05
-33.95
-8.95
0.05
0.05
6.05
-7.95
-9.95
-13.95
-12.95
-4.95
38.05
-1.95
2.05
-0.95
-5.95
14.05
-1.95
9.3025
142.8025
99.0025
49.7025
15.6025
15.6025
170.3025
0.0025
122.1025
627.5025
1152.603
80.1025
0.0025
0.0025
36.6025
63.2025
99.0025
194.6025
167.7025
24.5025
1447.803
3.8025
4.2025
0.9025
35.4025
197.4025
3.8025
58
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
148
150
167
171
158
148
146
166
173
168
168
157
126
148
169
150
129
137
152
149
152
152
152
147
152
152
180
173
152
152
152
152
152
119
176
152
163
152
160
155
161
170
145
156
164
-3.95
-1.95
15.05
19.05
6.05
-3.95
-5.95
14.05
21.05
16.05
16.05
5.05
-25.95
-3.95
17.05
-1.95
-22.95
-14.95
0.05
-2.95
0.05
0.05
0.05
-4.95
0.05
0.05
28.05
21.05
0.05
0.05
0.05
0.05
0.05
-32.95
24.05
0.05
11.05
0.05
8.05
3.05
9.05
18.05
-6.95
4.05
12.05
15.6025
3.8025
226.5025
362.9025
36.6025
15.6025
35.4025
197.4025
443.1025
257.6025
257.6025
25.5025
673.4025
15.6025
290.7025
3.8025
526.7025
223.5025
0.0025
8.7025
0.0025
0.0025
0.0025
24.5025
0.0025
0.0025
786.8025
443.1025
0.0025
0.0025
0.0025
0.0025
0.0025
1085.703
578.4025
0.0025
122.1025
0.0025
64.8025
9.3025
81.9025
36.6025
36.6025
36.6025
36.6025
59
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
144
145
144
149
158
141
153
162
136
131
138
146
152
144
139
137
142
145
144
148
166
176
89
184
184
146
145
145
x = 15195
-7.95
-6.95
-7.95
-2.95
6.05
-10.05
1.05
10.05
-15.95
-20.95
-13.95
-5.95
0.05
-7.95
-12.95
-14.95
-9.95
-6.95
-7.95
-3.95
14.05
24.05
-62.95
32.05
32.05
-5.95
-6.95
-6.95
36.6025
48.3025
63.2025
8.7025
36.6025
119.9025
1.1025
101.0025
254.4025
433.9025
194.6025
35.4025
0.0025
63.2025
167.7025
223.5025
99.0025
48.3025
63.2025
15.6025
197.4025
578.4025
3962.703
1027.23
1027.23
35.4025
48.3025
48.3025
2
(X- x ) = 21086.75
= 15195/100 = 151.95
= (X
x) / N
No of Respondents
100
21086.75 / 100
Low
7
210.867
=14.52
Organizational Climate
Moderate
75
High
18
Total
100
Inference:
60
From the above table, it can be inferred that 18% of the respondents reveals
high climate and 75% of the respondent reveals moderate climate and remaining 7% of
the respondents reveals a very low climate in the organization.
ANOVA
Table 42.1:
Cross Tabulation for Environment and Climate:
Objective
H0: There is no significant difference between the working environment and climate in
the organization.
H1: There is a significant difference between the working environment and climate in the
organization.
ORGANIZATIONAL CLIMATE
ENVIRONMENT
LOW
1
MODERATE
3
HIGH
3
TOTAL
MODERATE
67
78
HIGH
10
15
TOTAL
75
18
100
LOW
X1
X12
X2
X22
X3
X32
36
67
4489
25
25
10
100
37
75
4523
18
134
61
Sum of
Squares
888.22
Degrees of
freedom
31=2
Variance
888.22/2 = 444.11
With in varieties
2694.62
93=6
2694.62/6= 449.10
Value of F
0.9888
Inference:
62
The calculated value of F is lesser than the table value. Therefore the null
hypothesis is accepted. This implies that there is no significant difference between the
working environment and climate in the organization.
Table 42.2:
Cross Tabulation for Team Work and Climate:
Objective
To find out the significant difference between team work and organizational
climate.
H0: There is no significant difference between the team work and climate in the
organization.
H1: There is a significant difference between the team work and climate in the
organization.
ORGANIZATIONAL CLIMATE
TEAM WORK
LOW
1
MODERATE
-
HIGH
-
TOTAL
MODERATE
74
85
HIGH
13
14
TOTAL
75
18
100
LOW
X1
X12
X2
X22
X3
X32
36
74
5475
25
13
169
37
75
5625
18
324
63
Sum of
Squares
888.22
Degrees of
freedom
31=2
Variance
888.22/2 = 444.11
With in varieties
3998.67
94=5
3998.67/5= 799.73
Value of F
0.5553
Inference:
64
The calculated value of F is lower than the table value. Therefore the null
hypothesis is accepted. This implies that there is no significant difference between the
team work and climate in the organization.
Table 42.3:
Cross Tabulation for Management Effectiveness and Climate:
Objective
ORGANIZATIONAL CLIMATE
LOW
3
MODERATE
-
HIGH
-
TOTAL
MODERATE
67
73
HIGH
16
24
TOTAL
75
18
100
LOW
X1
X12
X2
X22
X3
X32
16
67
4489
64
16
256
25
75
4553
18
260
65
Sum of
Squares
888.22
Degrees of
freedom
31=2
Variance
888.22/2 = 444.11
With in varieties
2838.67
94=5
2838.67/5= 567.73
Value of F
0.7822
Inference:
66
The calculated value of F is lower than the table value. Therefore the null
hypothesis is accepted. This implies that there is no significant difference between
Management effectiveness and climate in the organization.
Table 42.4:
Cross Tabulation for Employees Involvement and Climate:
Objective
LOW
5
MODERATE
1
HIGH
-
TOTAL
MODERATE
67
75
HIGH
12
19
TOTAL
75
18
100
LOW
X1
X12
X2
X22
X3
X32
25
67
4489
36
49
12
144
29
75
4539
18
180
67
Sum of
Squares
888.22
Degrees of
freedom
31=2
Variance
888.22/2 = 444.11
With in varieties
2568.67
94=5
2568.67/5= 513.73
Value of F
0.8644
Inference:
68
The calculated value of F is lower than the table value. Therefore the null
hypothesis is accepted. This implies that there is no significant difference between
employees involvement and climate in the organization.
Table 42.5:
Cross Tabulation for Employees Reward & Recognition and Climate:
Objective
To find out the significant difference between employees reward and recognition
and organizational climate.
H0: There is no significant difference between employees reward and recognition and
climate in the organization.
H1: There is a significant difference between employees reward and recognition and
climate in the organization.
REWARD AND
RECOGNITION
ORGANIZATIONAL CLIMATE
LOW
6
MODERATE
3
HIGH
-
TOTAL
MODERATE
69
79
HIGH
12
TOTAL
75
18
100
LOW
X1
X12
X2
X22
X3
X32
36
69
4761
81
81
37
75
4539
18
162
69
Sum of
Squares
888.22
Degrees of
freedom
31=2
Variance
888.22/2 = 444.11
With in varieties
2978.67
94=5
2978.67/5= 595.73
Value of F
0.7454
Inference:
70
The calculated value of F is lower than the table value. Therefore the null
hypothesis is accepted. This implies that there is no significant difference between
employees reward and recognition and climate in the organization.
Table 42.6:
Cross Tabulation for Employees Competency and Climate:
Objective
H0: There is no significant difference between employees competency and climate in the
organization.
H1: There is a significant difference between employees competency and climate in the
organization.
ORGANIZATIONAL CLIMATE
COMPETENCY
LOW
2
MODERATE
2
HIGH
-
TOTAL
MODERATE
61
10
76
HIGH
12
20
TOTAL
75
18
100
LOW
X1
X12
X2
X22
X3
X32
25
61
3721
10
100
12
144
64
29
75
3869
18
164
71
Sum of
Squares
888.22
Degrees of
freedom
31=2
Variance
888.22/2 = 444.11
With in varieties
2062.67
94=5
2062.67/5= 412.53
Value of F
1.07655
Inference:
72
The calculated value of F is lower than the table value. Therefore the null
hypothesis is accepted. This implies that there is no significant difference between
employees competency and climate in the organization.
Table 42.7:
Cross Tabulation for Employees Commitment and Climate:
Objective
LOW
4
MODERATE
-
HIGH
-
TOTAL
MODERATE
64
71
HIGH
11
14
25
TOTAL
75
18
100
LOW
X1
X12
X2
X22
X3
X32
16
64
4096
16
11
121
14
196
25
75
4217
18
212
73
Sum of
Squares
888.22
Degrees of
freedom
31=2
Variance
888.22/2 = 444.11
With in varieties
2454.67
94=5
2454.67/5= 490.93
Value of F
0.8985
Inference:
74
The calculated value of F is lower than the table value. Therefore the null
hypothesis is accepted. This implies that there is no significant difference between
employees commitment and climate in the organization.
F - TEST
TABLE 42.8:
Overall Result: Dimensions Vs Organizational Climate
Objective:
DIMENSION
MEAN
SD
Environment
19.77
2.56
0.9888
Team Work
24.92
5.75
0.5553
Management Effectiveness
20.93
2.15
0.7822
Involvement
19.34
2.56
0.8644
19.52
22.34
2.68
2.43
0.7454
1.0765
Commitment
25.13
3.02
0.8985
Inference:
From the above table, it is clear that there is no significant difference between
the climate dimensions and the overall level of organizational climate.
75
FINDINGS
Majority of the respondents, about 66% belong to the category of 3040 years of
age.
Majority of the respondents, about 52% belong to the category of 10-15 years of
work experience in the organization.
71% of the respondents reveal that they are working in a safe environment.
63% of the respondents reveal that their work area is clean and comfortable with
necessary equipments.
70% of the respondents reveal that they maintain a good balance between work
and other aspect of life.
72% of the respondents reveal that they are satisfied with the working conditions.
65% of the respondents reveal that they have flexibility to arrange work schedule
to meet personal/family responsibilities.
75% of the respondents reveal that they receive help and support from the
superior.
69% of the respondents reveal that they receive regular feedback from their
superior.
72% of the respondents reveal that they work in team with the coworkers.
66% of the respondents reveal that their department communicates well with the
other departments.
66% of the respondents reveal that their department makes a valuable contribution
to the organization.
76
64% of the respondents reveal that their departments meet its customer
requirements.
75% of the respondents reveal that management pays careful attention to their
suggestion.
69% of the respondents reveal that they are treated with respect by the
management.
74% of the respondents reveal that they wish to give suggestion for the
development of the organization.
61% of the respondents reveal that they know what is happening in other
department.
65% of the respondents that they are recognized for their good work.
77% of the respondents reveal that they receive appropriate feedback about their
performance from the management.
70% of the respondents reveal that realistic work is expected by the management.
60% of the respondents reveal that their satisfaction with the level of pay and
benefit they receive.
72% of the respondents reveal that they receive adequate job related training.
68% of the respondents reveal that they have skills to perform job effectively.
77
50% of the respondents strongly disagree and 35% agree that they have stress in
job.
75% of the respondents reveal that organization helps them to develop themselves
and their career.
45% of the respondents strongly disagree and 38% agree that there work is
overloaded.
75% of the respondents reveal that they are willing to put extra efforts.
67% of the respondents reveal that they are proud to work in SIRF.
65% of the respondents reveal that they are loyal to the organization.
67% of the respondents reveal that they plan to spend their entire career in the
organization.
65% of the respondents reveal that they have high working morale.
35% of the respondents strongly agree and 59% of the respondents agree that they
will recommend SIRF to others as a best place to work.
From the study it is clear that 18% of the respondents reveals high climate and
75% of the respondent reveals moderate climate and remaining 7% of the
respondents reveals a very low climate in the organization.
From the study it is clear that there is no significant difference between working
environment and organizational climate.
From the study it is clear that there is no significant difference between team work
and organizational climate.
From the study it is clear that there is no significant difference between rewards
and recognition and organizational climate.
78
SUGGESTIONS
79
CONCLUSION
80
81