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Master Degree in BPO Management

Venkateshwara Open University provides MBA in BPO Management. For more details visit http://www.voudistance.com/distance-courses/mba/bpo-management.aspx

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139 views

Master Degree in BPO Management

Venkateshwara Open University provides MBA in BPO Management. For more details visit http://www.voudistance.com/distance-courses/mba/bpo-management.aspx

Uploaded by

JNU
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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MBA in BPO Management

A BPO manager co-ordinates and maintains harmony between the front end operations and the back end
operations of a company. The key role of a BPO Manager is to be the link between the outsourcing
organisation & the company to which these processes are outsourced and maintain cordial professional
relationship.

Fees Structure

Fees in Installments
Rs. 47,000 / US$ 3,100

Fees in Lump Sum


Rs. 40,000 / US$ 2,800

Fee installments
For Indian Students (In Rs.)
First Installment

Subsequent Semester Installments

Total Fees

Rs.20000

3x9,000

47000

For NRI Students (In US$)


First Installment

Subsequent Semester Installments

Total Fees

$1000

3x$700

$3,100

Fees Lump Sum


For Indian Students (In Rs.) AND For NRI/International Students (In US$)
Rs. 40,000 / US$ 2,800

Interest Free Fees within 2 month


Part I (*At the time of Admission)

Part II

Rs.20000

Rs.20000

Lateral Entry
Fees structure for entry at Semester II
Fees in installments
Semester

If paid Lump sum

Fees in Rs. for Indian


students

Feesin US$ for NRI


Students

Semester II

Rs.20,000

$1400

Semester
III

Rs.8,000

$500

Semester
IV

Rs.8,000

$500

Semester
V

NA

NA

Fees in Rs. for Indian


students

Fees in USD for International / NRI


students

Rs.31000

$2100

Fees structure for entry at Semester III


Fees in installments
Semester

Semester
III
Semester
IV

If paid Lump sum

Fees in Rs. for Indian


students

Feesin US$ for NRI


Students

Rs.20,000

$1000

Rs.8,500

$700

Fees in Rs. for Indian


students

Fees in USD for International / NRI


students

Rs.25000

$1,500

Semester
V

NA

NA

Semester
VI

NA

NA

Note : For Lateral Entry, Indian student has to pay an additional Rs. 2,000 / $ 50 as University fees

Course Structure
Semester I

Financial Management
Business Environment
Managerial Economics
Organisational Behaviour
Human Resource Management (HRM)
Quantitative Techniques

Semester II

Strategic Management
Marketing Management
Management Information Systems (MIS)
Production & Operation Management
Research Methodology for Management Decision
Accounting for Managers

Semester III

Introduction to BPO
Operations Management
Ethics in Business
Setting up of BPO Organization- A Strategic View
Data Protection and Data Security
Training Methodology in BPO Organization

Semester IV

e-Customer Relationship Management


Technology aspects of BPO
Knowledge Process Outsourcing
Project Work

Eligibility
Graduate in any stream

Duration
2 Years

Potential Careers

BPO Manager

BPO Operations Manager

Online Marketing Manager

Training Manager

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