E-Application

USER MANUAL
(FOR DEVELOPER)
TNB DISTRIBUTION
TENAGA NASIONAL BERHAD

13 June 2007

Jabatan IT, Kuala Lumpur, 2007

All rights reserved. No part of this publication may be reprinted, reproduced, stored in a retrieval
system or transmitted, in any form or by any means, without the prior permission in writing from the
owners.
First published and distributed in June 2007.

TABLE OF CONTENTS

TABLE OF CONTENTS
TABLE OF CONTENTS ..................................................................................................................... 0-1
1.

INTRODUCTION ................................................................................................................ 1-1

2.

SYSTEM REQUIREMENT.................................................................................................. 2-1

3.

USER ACCOUNT ............................................................................................................... 3-1

3.1
Quick Start
3.2
Registering New Account
3.3
Password Reset

4.

LOG IN ................................................................................................................................ 4-1

5.

DEVELOPER INFORMATION............................................................................................ 5-1

5.1
Director Information
5.2
Developer Staff

6.

PROJECTS......................................................................................................................... 6-6
6.1
Adding New Project
6.2
Updating Project Details
6.3
Contractor Details
6.4
Consultant Details
6.5
Parcel Details
6.6
Adding Premises Information
6.7
Premise Owner's Details

7.

LOGOUT........................................................................................................................... 7-20

E-Application User Manual

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1.

INTRODUCTION

The e-Application system is a web-based system that allows the user to request for new electricity
supply. Having a computerized system will allow more efficient processing of applications and allow
the entire process to be completed in a much shorter duration.
This user manual is meant for property developers.

2.
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SYSTEM REQUIREMENT
2-1

Please ensure that the system requirement is fulfilled to enable user accessing the system.
E-Application URL

http://eapplication.tnb.com.my/eapplication

Browser

Internet Explorer 6 or later

PC Resolution

1024 x 768 or more

Other Office s/ware

Microsoft Excel 2003

To access the system, a computer connected to the Internet is required. The computer should have
a web browser installed. Any recent browser version should work although the system was
extensively tested and verified to work with Internet Explorer (version 7). It is recommended that a
screen resolution of at least 1024 X 768 pixels is used when accessing the system.

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3.

USER ACCOUNT

3.1 Quick Start

1.
2.

Enter TNB Website : www.tnb.com.my

Click
.

Click
from
customer box

3.

E-Application screen will appear on the screen.

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3.2 Registering New Account

1.
2.

Please ensure that you are property developer before you register into this system.
For first time user, click
at the top of the screen.

3.
4.

Developer registration form will appear on the screen.

Mandatory fields are indicated with a red asterisk. You will not be allowed to submit your
registration if you do not fill in all mandatory fields. The
you have filled in all the mandatory fields.

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button will only appear after

3-2

5.

As required, complete the following fields:

Field Name

Description

Name:

Description of the Company Name:.

Example:
Juru Pro Sdn Bhd

Business Class:

Description of the Business Class:.

Example:
Sdn. Bhd.

Registration (ROC):

Description of the Registration (ROC) Number:.

Example:
164664-V

Premise Number:

Description of the Premise Number:.

Example:
NO

Street Number

Street Number:
Example:
24

Street Name:

Description of the Street Name:.

Example:
JLN MAWAR

Area Name

Area Name
Example:

TMN P RAMLEE

Town Name
Example:

SETAPAK

Town Name

6.

R/O/C

State:

Description of the State:.

Example:
Kuala Lumpur

Phone:

Description of the Phone:.

Example:
0340218662

Fax Number

Fax Number
Example:

0340234662

Contact Name:

Description of the Contact Name:.

Example:
SHAARI DARUS

E-mail:

Description of the E-mail:.

Example:
[email protected]

Once the form has been completed, Register button will appear. If compulsory field has not
completed, there will be an error message to complete the form. At the same time, the Register
button will be hidden.

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7.

As required, complete/review the following fields:

Field Name

8.
9.

R/O/C

Description

Mobile:

Description of the Mobile:.

Example:
0122522989

Username:

Description of the Username:.

Example:
shaari

Password

Password
Example:

xxxxx

Confirmation
Password

To confirm password enter during registration

Example:
XXXXXX

Confirm Password:

Description of the Confirm Password:.

Example:
.

Click
button once the form has been completed.
The system displays the message as per screen below.

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10.

11.

Your account will be created once the Register button is clicked. However, the account is inactive
until the system administrator verifies the information you have submitted and consequently
activates it. Since the administrator may need to contact you for verification purposes, please
ensure that all contact information is accurate. Fill in optional information such as fax number if
applicable.
You will be alerted by e-mail when your account is activated.

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3.2 Password Reset

1. For registered user who has forgotten their password, you may click on Password Reset to set a
new password.

2. An e-mail will be sent to your registered e-mail address containing a randomly generated
password that you can use to access the system. Please note that the email must be the same as
the one you specified in the developer details form.

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4.
1.
2.

3.

Browse to the following URL to access the e-Application system:

http://eapplication.tnb.com.my/eapplication
The link is also provided on the TNB webpage (http://www.tnb.com.my). Refer
QuickStart in 3.0. After you have successfully logged in, the following screen will appear.

Key in your username and password that you have registered before.
Field Name

4.

LOG IN

R/O/C

Description

Username:

Description of the Username:.

Example:
10026074

Password:

Description of the Password:.

Example: XXXXXX

Click

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5.

DEVELOPER INFORMATION

at left-side menu to view or update developers information.

1.

Click on

2.

Developer details screen will appear on the screen.

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3.

Make some amendments if necessary and click

5.1 Director Information

1.

Scroll down to the bottom of developer details page, you will see an area for Director
Information. At the beginning, there will not be any directors listed:

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2.

You will need to add information about at least ONE director before you are allowed to
proceed with Project registration. Please use the form at the bottom of the page to enter
information about the directors of your company. Please note that mandatory fields are
indicated by the red asterisk

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3.
4.

Once the required field has been filled in, click

Company director information will appear on the list.

5.2 Developer Staff

1. Click Developer Staff link at Developer Details page.
2. Developer staff allows you to create additional logins for your company. These logins can be
disabled when necessary. (i.e. when the staff resigns or retires). It can be also used to give
access to a third party so that they can key-in the information.

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3. Developer staff page will appear.

4. Fill in the form and click Add Developer Staff

5. A list of staff will be listed on top of the form.
6. Click on Name link to update staff details.
The staff listed can login using their IC Number as their username.

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6. PROJECTS
6.1 Adding New Project
1

link to get a listing of projects defined for your property development

Click on the
company. At the beginning, there will not be any projects listed.

2.

Use the form to fill in details about your project.

Field Name

R/O/C

Description

Project Name

Description of the Project Name.

Example:
KLB 8933

Address:

Description of the Address:.

Example:
JLN DAUN INAI 1

Postcode:

Description of the Postcode:.

Example:
|

Town:

Description of the Town:.

Example:
KUALA LUMPUR

State:

Description of the State:.

Example:
Wilayah Persekutuan Kuala Lumpur

TNB Station

Description of the TNB Station:.

Example: Please select..

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3.
4.

button to submit the information.

Click on
New project will be listed on top of new project form.

6.2 Updating Project Details

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1. Select one from the list of the project and the click on the selected item.
You can make amendment on project record if necessary. If you have done the amendment,
click Update Project.
2. Click
3. Make necessary amendments on the project form.

As required, complete/review the following fields:

Field Name

R/O/C

Description

Project Name:

Description of the Project Name:.

Example:
PT

Premise Number:

Description of the Premise Number:.

Example:
LOT

Premise Name:

Description of the Premise Name:.

Example:
PT 17233

Address:

Description of the Address:.

Example:
JALAN INAI 1, SUNWAY SPK DAMANSARA

State:

Description of State:
Example: Please select..

TNB Station:

Description of the TNB Station:.

Example: Please select.....

Salutation:

Description of the Salutation:.

Example:
Mr

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Field Name

R/O/C

Description

Contact Name:

Description of the Contact Name:.

Example:
LEE

Nationality:

Description of the Nationality:.

Example:
Malaysian

IC No.:

Description of the IC No.:.

Example:
823412104353

Phone:

Description of the Phone:.

Example:
0166677235

Office Phone:

Description of the Office Phone:.

Example:
0379809249

Mobile:

Description of the Mobile:.

Example:
0166677235

Phone:

Description of the Phone:.

Example:
0379809249

E-mail:

Description of the E-mail:.

Example:
[email protected]|

4. Once completed, click

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6.3 Contractor Details

1. For each new project added, initially you will not see any Contractor or Consultant listed. In
order to proceed to next stages, you need to determine at least one contractor and
consultant for each of the project.
2. For every project, it is compulsory to fill in at least ONE contractor.
3. Click on

link to add new contractor details.

4. Complete the contractor form.

Field Name

R/O/C

Description

Name::

Description of the Company Number:.

Example:
KUANSINTELEK

Company Number:

Description of the Company Number:.

Example:
1234567-T

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Field Name

R/O/C

Description

Premise Number:

Description of the Premise Number:.

Example:
AS 2,1ST F1 BLK

Street Name:

Description of the Street Name:.

Example:
TAMAN KUCHAI JAYA

Area:

Description of the Area:.

Example:
KUCHAI JAYA

Town:

Description of the Town:.

Example:
KUALA

Postcode:

Description of the Postcode:.

Example:
58200

State:

Description of the State:

Example:
Wilayah Persekutuan Kuala Lumpur

Phone:

Description of the Phone:

Example:
0379809249

Valid From:

Description of the Valid From:

Example:
16/04/06

Valid To:

Description of the Valid To:

Example:
16/04/08

5. For Valid From and Valid To field, click

6. Choose the date from pop-up calendar. Click on selected date from the calendar.

7. Key in all the required field and click

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8. Click on Contractor number to update contractors details.

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6.4 Consultant Details

1. Same step goes for consultant details.
2. Click on Consultant link to view or add new consultant information.
3. Key-in consultants information and click Add Consultant.

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6.5 Parcel Details

1. Go to project details page.

2. Click
3. To create a new parcel, key-in all parcel information.
Field Name

R/O/C

Description

Parcel Description:

Description of the Parcel Description:.

Example:
Rumah Teres 2 1/2 Tingkat Fasa 1A

Units:

Description of the Units:.

Example:
104

Load per Unit (kW):

Description of the Load per Unit (kW):.

Example:
11

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Field Name

R/O/C

Description

Electrical Contractor:

Description of the Electrical Contractor:.

Example:
KUANSINTELEK SDN BHD

Project Consultant:

Description of the Project Consultant:.

Example:
Econcos Consultant Sdn Bhd

Project Category:

Description of the Project Category:.

Example:
Residence: Link House (>1 storey) (63222)

Meter Type:

Description of the Meter Type:.

Example:
3 Phase U/G

4. Click
5. To add another project with same project category and meter type, follow step 3 to 6.

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6. Click
7. Update necessary information.
8. Click

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6.5 Adding Premises Information

1. From project parcel details, click E-Application link to fill in premise details.

2. Key-in premise address and click Add e-Application button.

3. List of premises will appear on top of the form. Please ensure that you only add premises up
to the number of units that you have assigned in Parcel Details form, and the number is
consistent with the planning information.

6.7 Premise Owners Details

1. Click on the premise number to fill in premises owner details.
2. Premise owner application form will appear on screen.

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3.
4.
5.

Key-in the premises owner details and click Update e-Application button.
Click Print at the top of the form to print out the form.
You can check the status of submitted projects and individual form.

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5. For example, the above picture shows that Projeck Perumahan Tanjung has been uploaded
to TNB Billing System(eCIBS) and return the project NC Number. All the stages has
already completed.
6. The same thing goes to individual form. The picture shows that the individual form has not
yet submit to TNB Billing System (eCIBS) and not return any NC Number. Any modification
for online form can still be made as long as the form has not upload to TNB Billing System
(eCIBS).

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7. LOGOUT
Click on the Logout link on the left menu to logout from the system. This will ensure that no one else
can access your account after you leave your PC. You will need to login again if you want to use the
system later. The system will automatically log you out after about 15 minutes of inactivity.

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If you need assistance, please contact:

1. Mohamad Ruslan Jamil
Email : [email protected]
2. Safinaz Borhan
Email : [email protected]
3. Hasni Sofika Hasan
Email : [email protected]

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