.

- -

01ps

I
I . + '

. .

ENGINEER-IN-CHIEF'S BRANCH
'-'-am
6-..-

'.;

5 -::rA,qMY
HEADQUARTERS
-.
- .
,.

NEW DELHI

DOOR TO DOOR MAINTENANCE

-..

,,, , $
, f.*)!-_
,.', - '.:.?.%,
.,. ..,-.. . {,-< ;-? !;L
'. -a:.* -,.

..+

+
.*r; ,
,b

POOR TO DOOR MAINTENANCE SERVICE

&h-C's TI 1/88 q d i e s UIU types of maimmumob d c a s Ibat nosd to bo'

2.
w g ~ t r y t b e M E S l a a ~ wD~o .o r t o D o w S a v i o a i s m e ~ m a i n ~ m i m

of~~~asithtcadslop~tbb~Wmaiotenamca~~ddoII#
~ s ~ l r r r ~ ~ ~ , t h a r s b y l * g ~ ~ o f ~ l s s d i a g Q o ~ l r n a
srrtigfsctiaa

Savi~dwillbain~mtotbe~msiat~~d
DoortoDoarM' '
seavic*srandasdthroughtbaMESSavioaCa~trwrmdsbnllb~to~marribd
accornmwUimoflCOsdOR TomalretheDdortolDoorMariabenapcaSetvjcamora
qualitativtly e f f d v q tha -&akin8
w a of unit pool JCOaKlR m
m be
crriedouttbmugb~,wt;orcby~dsfscbrabenotidmindnd1*slcrsf
witbo~letdqtbcand~d~m&ethcarlbayoadtbdlroopsofd
5.

m.
I f
m
0
f
i

t h e a v ~ I ~ ~ s -o ~ ~ ~ ~ b a s r d a D B b d t o o t b e t
4

*duhgeaehboat,
Di*of~~ibaat~~dbarillctiatllqwlydw~~.
F q t m q of d beat and ita duration sbwld ba rcalically workad out in consulhiion
frequency of
with the W
o
n Alrtbwitk. A blue print M c a t b g W

~ o f t t a m s a n d ~ m o f & ~ h a ~ ~ t b a ~ & d b o p r e p a r a d
b y t h a O E d ~ v a d ~ t h S 4 i t i 0Aoolpyoftheapprovdbiuepritlt
u ~ ~
s b o n l d b a d i s p ~ m ~ ~ ~ ~ ~ b ~ ~ ~ ~ ~ U ~ b ~ ~ f f l
and d m fmdcd to the SbIion HQ and CWE. Naed for mhtahiag the laid down
.&eqtmq of tba W sbalt be rbe basis fw detaihiig aDd institutlag &a mmba of
lDoorbohMairxtenaocaI'eamssnb+totha~athdi~oflbGOE.

TBaDoortoDoor~
T e i r r t l W b e ~ i t d b y a ~ v e o f
tha ~sers,Wui by tba Station iIQ, pn$erably hloagins to the Unit whose
accum&~n
is visiaad by dm m.Iiavbrg Loown ths tima table ofdra Door k Door
Mmntmm Service, the w m qmsemdive should b e quipped himself with
informstion om the maintenaoce q u h m a t s of the vario1~9qumka in a locality being
visited a d sbodd aEt m a lWmbetween MES d tha -ts
of the k d t y .
9-

10,
Having c d c d out the maintmmw, t h knowladg~
~
of amm om c m of tho work
done will enme thslt it is lovger l e g 0.8. care to plttstm wwk, floor repair, pabthg,
qaution of tleetrical gadgcts, ek. Tmm yC of Door to 1Doar Mahtmma Saviob
should advice the um an sltch wpcds. FIowaver, for inrpap.tiaSBBCh OduCllfiOll to usus,
vcrxiow mdhotts mt be d o p t d i.e. p i i d 4 paridad visits by aE:dcmgwilh the
s4aliosl r q m m t a t i v e to vmious q d f~lieslJCOslORd a d l o d t i q mdngs
agmmcd by station w h m ladies me also inviberl to participk a.

Commition of Door to Dwr Msiateaunce Team

tMJwdn-Chrrrg2. An AOE D/R or AaE W M n o n r i d by the OE

OIC Door to Door Maintarsnco CAI. Iie w i l l be d b k for a E d v o
f ~ d 0 & 8bC&h m.

(a)
as

(b)

h ~ ~ n w e . A S u ~ C W a Y O d a f f s h d k ~ a s t h a M

of tha Doar ta Dcm Mahteoanct Team to cnsare its p r o p fmcdoning. 013

sboutd dcct a wriiable p a o n w b bas the t d m i d proficiency, aptitude and
kmpammt fot this type ofjob.

amd~81nq.Ihe Door to m M
v i s a of t&a following trsdmnm :(c)

()

Wii)

(iii)
(iv)
(v)
(vi)

(vii)

Electrician

P ~ / p i p litm
a

Ma-

Safaiwda
Driver
MdoOrs

m l'm a b d

g-@

One
One
On8
Ona
Ona
-0

Fottrto Six.

OaaHtatI~eRequirements o t the Personnel

12.

OWAaE while selecting iho persomrel to fmu the DOOP' to-DOOZ Service Tmn .

must take csrt that h i d e being professionally amyetart tbq nra w d d i s c i p

h a r m and polite. It should b c x p M to O m -=el
th* t h q mmy ftwc p r o b h

~~

while tiding with a large varidy of users. 'ney &odd., tkeforq lm n m h U y p q d

t o G x e r c i s a u t m o s t ~ t , k a e p m l ; a n d b b v m y ~ IUzma
j.
sboddbe
rcamnoaatoa jmvidod (hcsc as gauimd nbronablc. It wiUT@iMy
~ ( b s
OIC CcU to m d i r a ~ ad uhmte he team m m b . The S r r p d - w e in pdcufar
&dl emm propcs amdwt md parfwmaooo by dl m b m ofhis tam.
A

Fumctlonal Needn of tbe Cell

13.
~ccwnmodntiou.SuitaMb storage mcammddon with nn offtco facility should
baprovidodfoatboDowtoDoorM
Cdl m he omce premisedStrvica Cmb
so t h a t t h e ' o e l l ' ~ b e ~ o f i t s d i s t i u c t ~ ~ dweld
c a into
n aneffidmt
functional mua A board marlrad "Door to Door Mrdatcrtaaca W'should ba
p r ~ d i s p I s y d a n ~ ~ ~ e d f o r t b b d .
"

14.
Ttmsoort. Apicdr-opMatdmIl Tan a r m y slritablevebicfasbodd ba
modiflad and uxclasiveIy artmmked for the Door to Doolr Maintenrrnce Tam. On the
h n t d sides of the vezic10 DOOR TO DOOR SERVICE should be promimnrly
displayd. Mainmi of
vehicle shoplkl bC of a high BOBadard tm as lo avoid
-on
of &a
W d o w m d project a gird inihge lo t
h usas. Th6
v 6 d o i s shown in Sk&b ' P'. 'Ilia fullowing pm the &mi fm
:Breckcts prokid4 on ihe haof tho vtlucle to -oclatm
folding/collapsibleIda.

(a)

aitmhimn

la the m r of the vehiclb, on the right side, a folding work W e is LiEted

with a vice mounted on it. A M t c b b o d to draw power &rough an cxtmsim
cord firom a &deatial block ar
suMm is also prwidcd.
@)

(c)

CabiaslBins am provided to con&

vtbick body.

stores un h a W d d w of rtw

(d)

SbGQlbOX~~onmIl~t~tmdguide~sbo~hawi~

l i k e ~ d m d o m n o n t f m ~ o f ~ m p r o v i d a d .
(a)

A sircsl or mmsical honi is m o d oa top of the vehicle for dmvh8 tha

of tbb asars ak &a1 of tba vdicla in thcrir l d i t y .
A --aid

box is It*

in t
b &a's

din.

15.
Incaseofllon--ofmwIthMeg,tbaStadion~mmmdamayb
appacbed for provisionofa suitable v d d e .

l b . . Sfom. 'Ibols, aqaiipmmt, stores a d s p m e requid by i h ~Door to Dmr

Maintcnlmce Team shall be worked out by tbe S ~ - ~ m procured
g q and keyt io the
bins providd for the purposa. lhesa stores Yhall bo exclusivdy mermt for 'this tcam md
luuld not be d i v g t e d for m y - o hw Rapknishmarrt of the fast moving qmm aml the
cxpeadibla mrts MI b~ rtgulmly wlswed. 'Ilw stqm and q m m shdl bc of approved
quality. A p r o p check ou mxmthg of t t r . stom
~
and qmms sha?lbc ensoFbrl by (be
m
dOIC CtlVSupdt-bchergo wid cud iu Iho K w r d s es pcr P r a 1Wb)Mow.
The suggested list of slores lo be crrrxied in tho Dmr to Door Service vebidc is givm at
A p p d i x 'A'. T k m &m &odd cairn Tor spot mnintcnalacc cover wirh.oort having lo go
to tha storaa yard frupm* f
a wPadion. Tbis list
ba i n d w d & m d
~ m t h e a v a s g a ~ o f t imm
h aas'workcd out by tha S*--Cbarga
and v a e d by Um AOlYOE V
h
m
t of tools and eqdpnmt shsll b
carried out es q&d.

of OIC Doar to Door W t m a n c e Cell

The S u p d t - i n - w e under the gni17.

shall be rtsponsible for tha following :-

Proptr functioning of lha Door to

accordmce with ~ c t i o n r art Pam 7 above.

(a)

Dow M8intumc.e Service

in

Comet sccoantirlg of stores irlcluding prepdon of voncher and entria

in stores ledgas.

{c)

Upkeep ofDoor to Dam MaintmanceRcgistcr [Refer Pma 18(c) below].

Propea follow-llp -of tfia p d h gjobs.

T1o;urnentatlon .
t 8.

The suggested doatmats which should be m k t a i d by the $41-in-Charge of

4

Cell

-Twmdrrata
T m b h dddb of 000h 4
bqIaiprrpaatwadadfi#~~ofthaQnnebdlbo~or

(a)

~
~
~
~
m
d
t
n
k
~
)
1
1
~
~
t
h
4
~ t 0 l h b ~ a n p r o p s I m v ~ n a d r a o o s d b d m ~ ~ .
Periodic
m d t b tww@pmnt~baaMiad
O a t t s o ~ t o ~ b i g h ~ O f n t n aad-.
aR
Thisbbdgacwba
b y b S4t-h-d
-fawry-)
by
tt# O K m C a d l d h O B . Tbs W M L m j j g a r smhtahdk
r b s m ~ ~ ~~
b
o mAinhbvvrmpt
l
H
UXidqhmd
tbetoobmd qrdpmnnt lo^ Dootb m M h a
Calf-feiniL

~~

4.

(4

t e r o f I h r l o D' a o t h W n t m m ~ ~
A. b ~ n h m
Rcgista should bo
d q m t d y f o r d ~t m t a , t o d
q a i r d ~ & e t I o r d b y c d IhxQDMlrMTaam.
T l w S u p & - ~ 8 h s l l ~ ~ of thm n@aw&OK:
~ S d a, E ~ ~ s b a u a t k W ~ s
sothatan
-is
able& eabrrtr gbm,
tfweamktof d d y
canid out by tbaE)oortoZloor
t b h h a m w T m in m
e
r
e
n
t w a n d o n d i f f ! dnys. Carsdmddb
talrenfbatrmrrpprapri@duaanintha~is drawnforthdeajnnshrrrw/
mnadrs with their nsmwr in capM 1dmn m tolcntl of W mqtmw ofrepairs/
-cbto
their &Waa Tbb D u o r t o I h o r ~ R q h m W
baprrtt:ptotha CWEand C E ' h b g wayvisitin tboDivMmaadffwSbth
-dea-g
Officcr during d j m i d c hqcdion~forp l w d aPd
&.
S q g d layoutofWDoorbDodf~Re&mis@va~lat
-c'B':Oa
ibc inn~'ii.olnt''Cbvcf
bf:tho'a dm4 for'viitips
-'
RCII&all be paetbd. S
w b o u t of ttris ebaet is @van at
A p p d h 'C', 'I"ba dgmdm of tbe stslim npmmtadva accompsaymg Lba tasm
A

&&*-.

~~

~ d d m ~ o ~ h ~ r a g i s t a r a d j ~ b h ~ t ' s ~

(a)
&odd be

' '

'

ht#.
A -ate
B&M-W~Q
1 to tanact tha job which could mot be carried out by h a

h t o D o w MahtmmceTeanontbbdayoftbeirbat eithtxduetothnmtnm
ofjd~
t&ir qddity/Arnctionai soope or dw to n w - d t y of
t r e d d s t m d b l s or dae to my 0 t h msms. Subsoqumt action taka on

mchjobs abdl ba aiiud in this r o g h with tho following details :-

W ficllrer rhajob bqond the fumional mp o f ~ h cell

a Bmf hrm
refared to the ~onocrncdmb-divisicm fw follow-up action with details
e job.
of stores r q u i r d to c c ~ n p t tbe
(1)

Whetha the job has been d a d out subscqucutly. If so, proper

shall be done by giving goss refwith tba entry made in tba
M i m t m r m o t a Registar [Sub Pm(c) above]. Data of completion of the

(ii)

'

p b s h a u k ~ * h .

19.
Inordatoensurstotdm~ofhDoortoDoorMSintenan~a~all
execlmves need to f d o n with d b n a r t and dedication. Tbc foilowing chaclts and
inqcdio09 sbaH M p to echiava this objective :-

(3Es b d d insped the vehicle, stmq took d eqaipmmt at fenst twice a

month. He shaU a b chedr the pwfotn#mce of tba team aod problems f d . In
addith,tba OE must dso csrry out spot check to see the d d of mnint~~ancd
mpah udatakm by t
k teain during its beat. Hc mast sod- his rannrLs in
t h e ~ ~ ~ ~ ~ R e G w d R e g i s t e r .
(a)

Zonal CJYCWE must also k p c d the Door to Door Msiateaaoce T a m

@)
for its performaice wbcnevu they visit the Won and also COM
tbe users in
wda to obtain their reaction to the Door to Doot Maiotmance. Suitable remarks
shall then be a d d in &e Door to Door MaintenaDca Record Register besides

instittding remwimpxovement m-.

S~chocksshoddkwgaaisadatCEZooelCWEbveloo~e
f d o n i n g of lhe Door to Door Maintenafioo Servku in a skdan.

(c)

W h c v a &hi-CICommsnd CE visit the station, the Door to Door

(d)
Serviw grstem in the shtion sldl be shown lo thm. 'Xhe Door to Door S a v i w
vehicle d m ~ w
ith its team glemks, slmes, matmials, t r r o l s l c q u i d
~ the
R c g W r of Mainkmmce R e d W be p m d d for impedon.

Motivation
20.
To ensum hnt the team produces good shndard oimaintmance wiih continued
motivatiom, the foIlowhg measures may be morted to :-

Proper -1y
of storedspares and t o o l s / e q u i ~
should be e n d by
the OE. Thare should ba no slip up on this accomt. CsWE shaU msum tha same
in stalions w h m such procurement is cw&aIised under Umn
(a)

Q)

Ommate a competitive pitit. hcntives may be instituted suitably

CE Zoac I CsW E for the k

t W m d i v i d d in the ZoudArea.

by

' Publisbiog &on

(a)
Daor Sarviw Ttams.

(b)

onlcra indichg the visit pmgrmnme of iho Don to

Showing witable a l i b m cenbotimant d garrison ciaamah a h

Spell@ out benefits of tba D m to Doof S m i o a f t d i t y to t

k usas, by
(c)
t f i b f ~ m a n d m i t ~ h I n c o n ~ ~ ~ a n d w e W ' a r a
centrm.

Pitting up tba dof Iha Drww b Doorh3 tha Station

C a m m d a [Ref= Pma 18(c) h v e ] , v M q f e r n ammidem md &
visitors, ~
~W a g i
n
m
l o
n
s
.y
(d)

Staif and U s e a Involvement

Afttrproperp1aaniogand~ingofhDoorbt)oorSavhCel~rha
wmxned C M E &odd bridthe PmmdhdStdm Convmarder b qpisa him of rha
D m t o h M a i n t m a o c a S c b n a a i n d w ~A ~ d p r o g r a m m b ~ d b a
chalked out in camdtation widr tbs Statiom -Md
iwbdmw b e d

22.

f m m ~ ~ H Q ~ o t b a ~ f o r h i r w b d a ~ p a t i ~ o n
i n c ~ ~ ~ u P ~ 5n ~ vr c a] f o r c a r r y i r r g ~ t h e ] D o r w b o h o r ~
tasksefIiCidy. F ~ ~ o f t h e D o o a B o D o o r ~ C a l l ~ b p e r I O d j c a l l y
~ o d w i t h t b d s f a f f d m i q g ~ ~ ~ ~ w b a b ~ ~ ~
uuits
also
Kuowkdge of w i t m v e s an the
' '
b g
dadorrttbmroghDoortolDoclrM' '
&~i&qh8f*m
~~e~lgoalongwayin~~servicarmrrseiractive.

CWE/OE d l personally monib the functioning of the Door to Ooof Setvicc

Cell aad d i d c f & M MI be rcgalarIy given to Ibe Chief Engineer. A prqm
r
d of Um pmbleinshindertmcts enoounttred and m & d s dfur s o l v i n ~lhc snwe
&dl be makind. S u m i o n s to imprwe the functioning of the cdl to whieve k i t m
mm' d s W i o 1 1 &odd also ba obtainad i5-mfhe usas a d kept on recurd. Bcsides rha
cbaDlael of f a a d - w CW43E sbodd get l
h
all levels involved tluough
tha
suggded tit Ptna 22 h e , to obtain a feed-bnck hou@ Ihm~fur
projcchg he cmdballruo6d pictma, to higha M e n g i n t e r w~thrnitim, un the
fmdmh8 of the Door to Door Mahtaumce Savict d the results tschitved therefrom.
w c m m m b s fitmi tho lrsas wpacially sL the Imd ofJCWQIZ mprcssing their
opitlion on l
h Door to Door Maintenance Service shall ba particulsrly recorded and put
up bths v
i
s
i stam-~
~ authorities.

23,

T r e m e n h pqcbologicd gab thd MES 'm'for usan.

25,
T i r e r a i s m ~ g d d t o d a o r t r ~ m o m ~ v e m d ~ t o m h
h ~ f d ~ ~ ' w ' ~ ' nrr s qi t b M o f a d a v a b e d ~ o 1 1
~ b o q u d i t y ~ w i t h ~ a a d ~ .
mmtba-*
T b a ~ t o D o o a ~ S a v i c a h m e Q f t b e ~ f m
r&&gIhir.
~ ~ ~ m a h s i n v d v a m t m d ~ o f r r l l t b m m
amtded with i t If implanmtrA with h m t y , w l y a d a podtivc &ttituda, the

~~~

~
~

D
~

t
'

~
~

r
o

Wbib the MES is fmdmmtsy. mpmible for providing n

d works d c e u
~tbd~fhb~~dinvohdof~~imtbeMES'cff~t
26.

Itpkaal,dcrmofmssw~ca~provi&ganendwrshpdw#odkvoamuchh

~ ~ ~ ~ d i n & d ~ h w h i & t b e ~ ~ f i & b w i H b e t b aTkcforqMES

~lsars.

~ahddhpacBoaetisisonwihIhadf~commanders,theSdm

C w m n a d a m d ~ o ~ c e n r a n d i u v & t b e m m p ~ M E S a c t i v i l i e Wtsborrld
~.
bnotbbpiEpoDinasZtiaghelpMbMauWtidPaitcommsadQsw~
m.
~ o f W W 0 n ~ ~ d b t a k m r r r a p i ; a t ~ W t y o f

~'dMESdabwld~fombaplatmbd~Gxacubbdasjointveaaaa~.

4PPENDIX A'
(Refer Para 16 of TI)

FUGGESTED LIST OF STOWS TO BE CARREEX) BY

DOOR TO DOOR 'MAINTENANCETEAM
I

.iuggm
I

-Pim
10 Nos.

(c)

T/Swii&15Ampe

(4

P/S*5AqM

10 Nos.

'

10 Nos.

10 Nos.

10 Nos.

10

Nw.

lo

Nos.

10 Nos.
tU Nos.

0,

Nos.

(r)

mardble wife

1 Roll

(81

Wim PYC

I Roll
5-

MCB 6 Amps

(a)

Bib C&

(d)

showm b

5 Now

5 Nor.

(i)

Taa112"
(i]
sda112"
(5) U ~ 1 / 2 '
(iv)
(

Elbow 1 / 2"
Phqf 112

10 Nos.
10 Nos,
10 Nos.
10 Nos.
10 No$.

50 Nos.

(m)

Hsodaaa Flushing Tank

(a)

WoodaDPlaalta

Hsodla for D o o r s l W ~

5 Nos,

6 Nos

aaeb

6 Nos.
6 Noa
6 Nos. eaeb

(m)

Rmy fafixing O h Paar

12 Nos.

APPENDIX 'B9
piefer to Pam ls(c)]

DOOR TO DOOR MAINTF,NmCE RECORD

-

SETOR
NO. AND

QTR

NO. &

NAME OF

LOCATION OCCUPANT

DATE/
TIME

NATURE OF
C~~

IF PENDING

DETAILS OF
REPAIRS AND
STOm

C
O
-

SXG-OF
SUPDTIN4

SIG

STG

USERS

OF
OIC

OF
GE

CELL

RRimm

SIG OF

CROSS

OC(= STN

REF OF

UP- REP
ANT -

m
ER OF
PENP

INOJOB

'

*IF ANY

'

APPENDIX 'C'
[Refera to Para 18(c)]

STATION COMMANDERnrJSPECTUYG OFFICER'S REMARKS

SL DATE
NO*

NAME OF THE OFFICER

DESIONATION

REMARK!$