Operation Manual
Operation Manual
ENGLISH
No part of this publication may be reproduced mechanically or electronically or in any form without the prior written permission
of Polyprint S.A. The information in this manual is for informational use only, is subject to change without notice and should not
be construed as a commitment by Polyprint S.A. Polyprint S.A. assumes no responsibility or liability for any errors or
inaccuracies that may appear in this document. Polyprint is a trademark or trade name of Polyprint S.A., Thessaloniki, Greece.
Federal copyright laws permit you to make a backup of software included with TexJet for archival purposes only. Any other
duplication of this software, including copies offered through sale, loan, rental or gift is a violation of law, and subject to both
criminal and civil penalties.
POLYPRINT SA
Digital Textile Printing Solutions
Agiou Dimitriou 190, 54638
Thessaloniki, Greece
Tel. +30 2310 246418
Fax +30 2310 246419
E-mail : [email protected]
www.polyprint.gr
Technical Support
Tel. +30 2310 246418
[email protected]
[email protected]
-2-
Chapter 1.:
Introduction to TexJet..... 4
Chapter 2.:
Safety Instructions...
Chapter 3.:
Introduction to equipment..........
Chapter 4.:
13
Chapter 5.:
14
Chapter 6.:
17
Chapter 7.:
Software installation
18
Chapter 8.:
33
Chapter 9.:
Chapter 10.:
Troubleshooting 44
Chapter 11.:
Chapter 12.:
Printer Specifications...
Chapter 13.:
Chapter 14.:
Declaration of Conformity... 55
Chapter 15.:
-3-
52
ENGLISH
Table of contents
1. Introduction to TexJet
The TexJet is an inkjet printer that has been made to print on almost any type of garment or fabric
material as cottons, polyester, wool, leather etc, depending on the inks that are used (Pigment, Disperse,
Acid, and Reactive). The TexJet normally uses pigment inks, which are more convenient to work with the
most types of garment.
TexJet can use up to 8 colors (2xCMYK, CMYK+4xWhite, CMYKRedBlueGyellowGrey).
The system is based on a standard inkjet technology (the Epson 4800 printer is the heart of the system).
The printer has been modified to work with the PolyPrintRIP software which is included with your
TexJet. The printer could work with other RIP softwares, but only with special settings and under special
conditions. Polyprint cannot guarantee a 100% compatibility with other softwares.
PolyPrintRIP is used to print the white Underbase (under the colors) and for highlight (to boost the
white). PolyPrintRIP is only a PC/Windows based program. If you are a MAC user, you can create the
image on a Macintosh and then use a PC as a workstation to print from. You can create the images in your
favorite program Adobe Photoshop, Adobe Illustrator, or Corel Draw and then simply import them into
PolyPrintRIP to print to shirts.
TexJet prints on 100% cotton with the best results. It will print also on 50% cotton/50% polyester blends,
100% polyester and many other natural and synthetic materials.
-4-
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
-5-
ENGLISH
2. Safety Instructions
o
o
o
o
o
o
o
o
o
o
o
o
-6-
-7-
ENGLISH
3. Introduction to equipment
TEXJET printer
Chip Resetter
USB Dongle
2 Power cables
Epson driver CD
-8-
Windows Based Computer. The Computer is not included in the equipment, but necessary
to work with this product.
The System Requirements are:
Windows XP, Windows 2000
Pentium IV, 2GHz min,
512 MB RAM min
40 GB disc space recommended
USB2 interface
2 USB ports free (for dongle and printer)
The system requirements are for using the Polyprint Rip 19 software.
Inks for printing*
T-Shirt press
Heater
Liquid spray gun (airbrush, air pump sprayer, fine mist power sprayer), the spray gun should be a
high volume low pressure model with 0,3mm nozzle.
Protection paper, package 500 sheets dimension 4060cm.
-9-
ENGLISH
Extra necessary equipment and consumables which are not in the shipment
Printhead
All other parts
No Warranty
12 Months
- 10 -
1.
2.
3.
4.
5.
6.
7.
8.
9.
ENGLISH
- 11 -
Operating panels
- 12 -
Warning: 4 persons are needed to lift the product out of the box due to heavy weight (80kg).
Take the printer out of the box carefully and place it on a flat horizontal stable table at least
85x155 cm.
Caution: The printer must be placed on the table in a way that when the printers T-Shirt plate
comes out, doesnt exceed the size of the table where the printer is placed.
Make sure that the table is level and can support the weight of the printer.
- 13 -
ENGLISH
Ink configuration
You have to install the Cartridges on the printer. The Cartridges should be filled with the
following order.
CARTRIDGE
INK FILLED
PHOTO BLACK
CYAN
MAGENTA
YELLOW
BLACK INK
CYAN INK
MAGENTA INK
YELLOW INK
LIGHT BLACK
LIGHT CYAN
LIGHT MAGENTA
LIGHT LIGHT BLACK
BLACK INK
CYAN INK
MAGENTA INK
YELLOW INK
P104
P101
P102
P103
- 14 -
P104,
P101,
P102,
P103,
PD204
PD201
PD202
PD203
Before starting the ink filling procedure, reset all the refillable cartridges. Each time you
receive a message that one cartridge is empty, repeat the resetting. Do the same to the Waste
Ink Tank (4).
To reset the cartridges, place the Chip Resetter towards the Cartridges chip, and hold it until
the green light comes out. It takes about 3 sec.
Put the appropriate cartridge to the printer cartridge slot 7 with the lever up, according to the
stickers on the cartridges and the slots.
Cable connections
Note: Do not connect the printer with the USB cable to the computer, before installing the
Epson 4800 printer driver
Before connecting the power cable, move the plate to the front position manually as shown in
the picture. Make sure that the plate guide 9 is clear
Connect the power cable and switch on the printer by pressing the button 10 on the Epson
panel.
The start up procedure will take about 30 seconds. Wait until the message in the display
shows Ready.
Now you have to press the start button 27 and the LED 22, 18 will switch off.
On the Epson panel, press the Menu button (15) and by moving (13) or (14) go to
Maintenance. Press button 15 to enter the maintenance mode and go to Powerful
cleaning. Press button 15 to enter and perform the Powerful cleaning. Follow the
instructions on the Epson display, by moving the ink levers (8) up and down when requested.
POLYPRINT SA TEXJET OPERATION MANUAL V3 EN
- 15 -
ENGLISH
After the Powerful Cleaning is performed, move the plate to the front position by pressing
button (25) and place a piece of paper on the plate.
Adjust the plate height by pressing Automatic plate height adjustment button (21) and wait
until it stops with the plate at the front. Press the start 26 or 27 button to send the plate back.
If the Epson Panel is not on ready and the height limitation LED 22 is lightning, move the
plate down, by pressing the Go down button (20) until the Limit LED 22 switches off and
press the Start button 26 or 27 again. Do these steps until you get ready on the Epson Panel
display.
Place a piece of paper or clear inkjet film (transparent polyester in case of white ink) on the
media plate.
Press the menu button (10) and go to Test print and perform Nozzle check. The printer
will print the pattern shown in the picture that indicates if all the colors have been filled up
correctly.
If the colors do not look like the picture, and you notice that some of them are missing,
perform the Powerful Cleaning one more time.
Nozzle Check
- 16 -
The Computer is not included in the equipment, but necessary to work with this product.
The System Requirements are:
Windows XP, Windows 2000
Pentium IV, 2GHz min,
512 MB RAM min
40 GB disc space rec
The system requirements are for using the Polyprint Rip 19 software.
Note: Do not connect the printer with the USB cable to the computer, before installing the Epson
4800 printer driver
The available interface varies depending on the Microsoft Windows operating system:
USB interface and Ethernet interface (option):
Windows XP, Me, 98, and 2000
Mac OS X 10.2 or later
Mac OS 9.x
IEEE1394 interface:
Windows XP, Me, and 2000
Mac OS X 10.2 or later
Mac OS 9.x
Using the built-in USB interface
To connect the printer to a USB port, you need a standard shielded USB cable. To connect the
printer to your computer using the built-in USB interface, follow the steps bellow.
Note: If you use an inappropriate cable or connect peripheral devices between the printer and the
computer, the connection may become unstable.
1. Make sure both the printer and the computer are turned off.
2. Connect the USB cable to the printer.
3. Plug the other end of the cable into the USB interface connector of the computer,
After connecting the printer and the computer with the USB cable, see Software Installation
chapter 6.
- 17 -
ENGLISH
7. Software installation
Note: Do not connect the printer with the USB cable to the computer, before installing the Epson
4800 printer driver
I. Printer Diver: Install to the computer, the printer driver for Epson 4800 from the
Polyprint RIP Software CD or the Epson driver CD. Follow the instructions on the
wizard.
Press ok
Unzip
II. Rename the printer: When you are finished a new icon will be created on the operating
system (Windows XP) in the printer and faxes. You should rename it from Epson stylus
4800to TexJet (Please use only Latin vocabulary).
- 18 -
Press Run
Next
Confirm yes
POLYPRINT SA TEXJET OPERATION MANUAL V3 EN
- 19 -
ENGLISH
III. Start the RIP installation: Place the Polyprint RIP Software CD if not already done,
a. Go to the Polyprint RIP folder and run the Setup.
- 20 -
ENGLISH
Wait
c. Do not place the USB dongle until the dongle driver have been installed
d. The computer would ask you to install the dongle driver.
Confirm yes
- 21 -
Press ok
f. Place the Dongle.
Press ok
g. Finish the installation.
Select language
- 22 -
ENGLISH
Press ok to store the folder for user data
Installation Finish
IV. Create a spool directory: You have to create a spool directory
a. Choose a hard disk with enough space c:\.
Choose c:\
- 23 -
d. Insert the License code for your dongle key. This code will be sent to you via e-mail
or included in the CD case of Polyprint RIP software.
POLYPRINT SA TEXJET OPERATION MANUAL V3 EN
- 24 -
a. After lunching Polyprint RIP for the first time, the RIP Software will inform you that
no printenvironment is selected. Without printenvironment, the RIP software will
proceed to add a new one.
Click cancel
b. Do not add a new one. Click chancel until you get on the printenvironment window.
c. Click on the import button. Search on the RIP Software CD on the folder named
printenvironments. Choose the folder for your ink set. Select all the
printenvironment inside the folder and click ok.
Click import
- 25 -
ENGLISH
Next
- 26 -
ENGLISH
Next
Next
c. Give the spool directory created c:\printqueue
- 27 -
C:\printqueue
d. For port selection add a new port. Go to windows printer and select the Epson 4800
(TexJet).
Select add
POLYPRINT SA TEXJET OPERATION MANUAL V3 EN
- 28 -
ENGLISH
Select windows printer
Give texjetrpintqueue
Select finish
- 29 -
VII.
Set up the printenvironments:
a. Choose a printenvironment from the scroll down window. (Sample: Texjet 4260
Polyprint D 720).
b. Click on the print settings button which is on the right.
Select printqueue
- 30 -
Also check at left side of the print settings menu, the media size and define at the
right side, the size to 42cm width and to 60cm height.
The Automatic cleaning tool was developed specifically for the use with white ink. It sends a
cleaning command to the printer every five hours to keep the white ink well mixed in the tubes
and dampers. This prevents clogging in the white channels and guarantees good printing quality.
In case you use white ink we recommend running this tool continuously.
To install the tool unpack all files directly into the installation folder of the Polyprint RIP on
your hard drive. We suggest creating a desktop icon, so the tool can be easily started. It is also
possible to add an icon into the Windows Autostart folder.
- 31 -
ENGLISH
d.
Operation:
1. To start the tool, double click on the icon. In the appearing window you will need to
choose the port to which your TexJet is connected. (e.g. USB001)
2. Under File select: CleaningShirt.prt.
3. Test the tool by pressing Send. This will send a cleaning command to the TexJet.
4. In Interval you can set the time in minutes between cleaning cycles. We suggest to set
this to 300 which equals one cleaning every 5 hours.
5. To activate the tool press Start
- 32 -
Start-up
The start up procedure will take around 30 seconds. Wait until the message in the display is
Ready.
Now you have to press the start button 27 and the LED 22, 18 will switches off.
Note: Every time after switching the Printer ON and the start up procedure, until the message in
the display is Ready, press the Start button. Although the message in the Epson display is
Ready the printer is not ready until you press the start button ant the LED 22, 18 switch off.
Move the plate to the front position by pressing Eject button (25) and place a Shirt. You can
use spray adhesive on the plate to make it slightly sticky. This ensures the Shirt lays flat on
the media plate.
Adjust the plate height by pressing Automatic plate height adjustment button (21) and wait
until the machine stops with the plate at the front. Press the start 26 or 27 button to send the
plate back.
If the Epson Panel is not on ready and the height limitation LED 22 is lightning, move the
plate down, by pressing the Go down button (20) until the Limit LED 22 switches off and
press the Start button 26 or 27 again. Do these steps until you get ready on the Epson Panel
display.
Once the plate height is defined for a kind of T-shirt a readjustment is not necessary until the
T-shirt type changes.
- 33 -
ENGLISH
Now you are ready to prepare the job on the Computer using the RIP software.
Measure the exact position for the image you want to print on the Shirt. Import these values
in horizontal and vertical position. Consider that on the Horizontal you have to add 1cm
because the plate has 1cm gap from the printable area.
By right clicking on the image you can also center the image if you want. Notice that you
need to adjust the vertical distance. Consider that after centering the image you have to add
1cm at the horizontal because the plate has 1cm gap from the printable area.
Selecting the appropriate printenvironment
Polyprint printenvironment Naming Conventions
The printenvironment for the PolyPrintRIP software have some pretty long and potentially
confusing names. We have tried to be consistent on these names and be as descriptive as possible
in describing their types.
First the printer type will be listed TexJet
Then the printable area 4260
Next is the resolution 720.
Then the ink type
Then the shirt color
Finally, if the software is used for white ink generation, and we want to select between auto
white, highlight white or spotted white.
Texjet4260 720 PolyprintPD DK (AutoWhite)
TexJet printer with printable area 4260 in resolution 720dpi with Polyprint PD inks on dark
garment and with automatic white generation.
Texjet4260 1440 PolyprintPD LC (Color)
TexJet printer with printable area 4260 in resolution 1440dpi with Polyprint PD inks on light
colored garment and with color printout (no white generation).
Send the printjob to print
- 34 -
- 35 -
ENGLISH
Auto White
We recommend using auto white only for images with a simply outline for white underbase, as
example squared images.
Starts printing white at the first
pixel from left till the last pixel
to the right.
Not recommended if there is a
complex outline or highlight
white.
Spot White
Spot is generally for anything you want because the white underbase is selected by the user.
Here the procedure for spotting images.
In Photoshop,
select the area that
you dont want to
be printed as white
underbase, go to
channels and click
on Save selection
as channel.
- 36 -
- 37 -
ENGLISH
1 plate 32x28cm
1 plate 42.5x7.5cm
3 metal plate holders
6 hexagonal 2,5mm screws
First of all remove from the standard plate the 4 hexagonal 2,5mm screws.
Then remove the 2 horizontal metal pieces by loosen the 4 hexagonal 2,5mm screws.
- 38 -
ENGLISH
Put the plate 42.5x7.5cm in position. Use the bottom holes. Then put the T-shirt Mini plate
32x28cm on position.
Note: After changing the standard plate 42x60cm to the T-shirt Mini plate 32x28cm, never use
the auto height function. Make your height adjustments manually.
T-Shirt polo plate
In the shipment for the T-Shirt Mini plate should be.
1 plate 42x60
1 sticker tape
There are 2 options to place the polo plate.
The very easy way. You do not need to remove any screws. Cut and place the sticker in
the 4 corners at the bottom of the polo plate. Just place the polo plate over the standard
plate you have fixed.
Unscrew the plate you have fixed and screw the polo plate like the standard plate.
- 39 -
- 40 -
performing maintenance or service make sure to switch off the machine and to disconnect the power cord.
5. Clean the sealing of the cap using a cotton bud and cleaning fluid
- 41 -
ENGLISH
Daily maintenance
This maintenance has to be performed daily at the start-up and at the end of the day. Whenever
6. Use cleaning fluid on the spray area to wash out the dried ink
- 42 -
- 43 -
ENGLISH
Weekly maintenance
10. Troubleshooting
The most technical problems appear on machines that have not been maintained properly.
Without performing the maintenance there may be errors trough the start up or in the printing
quality or even damage some spare parts.
On this chapter you will find the most common questions and problems to help you to solve
them quickly.
GENERAL PROBLEMS
Problem: After you print the image the color looks great, but after you fix it, the print looks dull.
Causes and Solutions:
The temperature is set too high on the heat press.
Make sure you test the temperature using heat test strips or a heat gun. If the temperature is too hot, it could scorch the shirts and
the ink.
There is too much pressure being applied to the shirt during fixing.
When heat pressing your shirts, make sure you do not apply too much pressure. You should not have to put a lot of pressure to
clamp the heat press down.
Wrong type of paper used to protect the shirt when using a Heat Press for final fixation.
Make sure the paper that is used for fixing is either a Teflon pad or Silicone treated paper. We recommend our protective sheets.
Prevention:
Get to know your heat press or dryer. Frequently test the temperature to make sure that what it is set to is actually the heat
temperature.
Problem: The printed colors do not look correct. They do not look like what you see on your monitor.
Causes and Solutions:
Your print head nozzles could be clogged.
Run a nozzle check on a piece of clear film to see how the nozzles are firing. Do a daily maintenance. Run a head cleaning and a
nozzle check in repetition to see improvement. Use a powerful cleaning and a nozzle check in repetition to see improvement.
See for printhead clogging problems.
The image is a photo and it has no ICC Profile or has been converted in to CMYK.
Every RGB photo should have an embedded ICC profile. If you are working with one of your graphic programs to do changes on
the photo, do not apply another ICC profile of the working space or not delete the embedded or not convert it into CMYK.
Always use the embedded profile from your device of your image.
Polyprint RIP uses its own printer profiles to ensure the best printed quality.
On the photo image has been attached another ICC Profile from its embedded.
Picking another profile with a smaller gamut, like sRGB, can limit the number of colors you can print. Picking a profile with a
larger gamut space like Kodak Pro Photo RGB can lead to false expectations or neon like colors on output.
For the RGB, CMYK, and Gray photos you need to select always Preserve Embedded Profiles. This ensures that Photoshop
does not automatically convert or alter your files in any way. The thing to think about here is that the more you convert your
files to other spaces the progressively more you can degrade the image.
Your image is a vector image and you have an ICC profile checked in Corel Draw.
When exporting a file from Corel Draw in to a TIFF or JPEG image always uncheck Apply ICC Profile and save it as CMYK.
Vector CMYK images do not need ICC profiles.
The capping station is not working properly.
Clean the capping station, wiper assembly.
Prevention:
Usually when a color prints out wrong it is because a nozzle is clogged. If you are trying to print out an orange image but all that
prints out is yellow, then that means the magenta is clogged and that pigment cant mix to produce the orange. The biggest part of
your TexJet is to check for is the capping station. Make sure this ALWAYS stays clean. The print head uses this to dock when
the printer is not in use to ensure the print heads do not dry out. The print head also uses this during a head cleaning.
If the capping station is dirty, the printer can not do a head cleaning properly, thus not working out the nozzle clog. When
building any image inside any software program, make sure you always use an RGB color mode because this is how your
monitor views colors. Never change the embedded profile.
- 44 -
Prevention:
Make sure heat press is heating up evenly and correctly. Heat press should lightly press garment. Pre-treat evenly and away from
printer.
Fix Pre-treat properly.
Problem: The prints are out of register or there are large gaps or laps in the print.
Causes and Solutions:
The bi-directional print mode is enabled.
Change inside your printenvironment in the device settings the option named bi-directional. If you want to print with bidirectional which is faster you have to consider that even if you do the head alignment you may have prints out of register,
because the distance between printhead and garment is not always the same.
Encoder strip is dirty and needs to be cleaned.
Clean encoder strip.
The Media comp offset value is wrong.
Change inside your printenvironment in the device settings the value for Media comp offset. At - if there are gaps and +if there
are lapped overprints
There is a communication error between your TexJet and your computer.
Make sure you don't have any jobs in the Polyprint RIP or Epson Queue's, if you do, delete them. Then power down your TexJet
& unplug the power & let it set unplugged for about 30 seconds. Power back on and try again. You can also make sure you are
set to use the correct port within printqueue. Another possibility is the type of cable you are using. We highly recommend using a
USB cable and the best connection. And, do not use a long cable or switch boxes or hubs.
1. Make sure the port in is set to TexJet... in the queue menu port in the printqueue.
2. Open the Printers & Faxes menu from the Start button in Windows and open your printer, delete any pending jobs.
3. Power down the TexJet and unplug it for 10 seconds.
Prevention:
Always double check the settings for Polyprint RIP prior to sending a print job to actually print. Clean the Encoder Strip as
needed depending on your production rate. Keep TexJet as clean as possible and perform normal maintenance. Check the
communication between the computer and printer.
Problem: You got the message near cartridge end or mnt (maintenance) near full.
Causes and Solutions:
The cartridge needs a reset.
To reset the cartridges, place the chip resetter towards the cartridges chip, and hold it until the green light comes out. It takes
about 3 sec.
The maintenance tank needs to be reset.
Empty first the maintenance tank and then place the chip resetter towards the cartridges chip, and hold it until the green light
comes out. It takes about 3 sec
Prevention:
Perform the weekly maintenance.
- 45 -
ENGLISH
Problem: The printed image is wiping off, washing out, fading badly or bleeding.
Causes and Solutions:
Prevention:
Perform the weekly maintenance. Never touch the chip on the cartridge. Always keep as spare parts 1 set of replacement chips.
Problem: Lower right ink lever, but the ink lever is down.
Causes and Solutions:
The plate is in front position for placing garment.
The printer is not ready. Place your garment and press the start button to send the plate back to ready position. This is a normal
function.
- 46 -
Problem: When sending a print command to the TexJet printer the Print Head moves like it is printing
but no ink sprays out.
Causes and Solutions:
The printer needs head cleaning.
Do head cleaning and printing nozzle checks until a decent nozzle check is achieved.
Perform a powerful cleaning circle and check if a decent nozzle check is achieved. If not, see printhead clogging problems.
The dampers are faulty or exceeded their period of time.
Order replacement dampers
Capping Station Clogged.
The capping station may need cleaning. If the printing head did not seat properly, all of the print heads could be clogged.
Ink is not flowing from the Cartridge.
The Print Head move like it is printing but no ink sprays out. This is caused by a vacuum is being created in the Cartridge.
Remove the cartridges and clean it, or order a cartridge replacement.
Ribbon cable to the print head is burnt or not connected.
If you accidentally splash or drip ink or cleaning fluid on the gray ribbon cable that connects to the print heat, it can short out.
Check for burn marks on the cable connectors. Check to see that the cable is connected properly. This can happen if you replaced
a print head and did not make sure the cable was attached properly.
Main Board is bad.
There is a chance the main board in the printer is bad. The board could have a defect. The board might have gotten ink or
cleaning fluid spilled on it from doing a power purge of the print head while the print head was ON the printer. If ink or cleaning
fluid runs down the ribbon cable or drips into the bed it can short out the main board (or boards).
Prevention:
Never use a long cable or switch boxes or hubs.
Make sure always to stop your printjob in the correct way without leaving any printjobs in the printqueue
Problem: There is horizontal banding across print (in one or all colors).
Causes and Solutions:
You are using a 360 dpi Print Mode.
Use a 720dpi Print Mode. A 360 dpi Print Mode is the fastest but lowest quality where head clogs or misalignment will show as
banding.
The capping station is dirty and either not cleaning the print head completely or adding more debris to the print head and
causing print head to become clogged.
Thoroughly clean the capping station. It can be cleaned with swabs and cleaner. Be sure to clean the plastic around the foam pad
as this is where the print head will rest when the printer is not in use. Also be sure to clean the rubber wiper blades as these wipe
excess ink and debris off the print head and will accumulate said ink and debris.
Ink in the nozzle opening has dried out from exposure to air for an extended period.
Do head cleaning and printing nozzle checks until a decent nozzle check is achieved.
Perform a powerful cleaning circle and check if a decent nozzle check is achieved.
A serious or permanent clog of the head may require replacing the print head. You can try doing a power flushing using the
syringe and Cleaning/Flushing Fluid. You MUST remove the head to do this.
Contact Tech Support for help.
Prevention:
Perform the daily maintenance task according to the intervals given in the description
Run head cleanings before printing in the morning as well as printing a nozzle checks to gauge status of print head prior to
printing onto garments.
- 47 -
ENGLISH
PRINTING PROBLEMS
Problem: The quality of the printed output is unacceptable when printing images. The images seem soft
and are not clean and sharp. The resolution at the final size is in 72dpi.
Causes and Solutions:
The resolution of the image is too low.
Resolution at 72dpi is for viewing the image on a computer monitor only. Images which are intended for printing need to be a
high resolution. If the image is not at a resolution between 120dpi and 300 dpi this causes the image not to have a good number
of pixels therefore losing detail when the image is printed out. You can try up sampling the image to a larger resolution but the
image still will be soft when printed.
Problem: The print head is leaking ink and dripping ink all over the garments.
Causes and Solutions:
The print head was damaged by crashing into shirt plate, print bed etc.
Order replacement print head.
The capping station is dirty and either not cleaning the print head completely or adding more debris to the print head and
causing fibers and debris to collect ink and ooze or drip ink.
Thoroughly clean the capping station.
Debris or shirt fibers collected on print head as well as print head carriage.
Using the reflection from the print bed gently clean the bottom of the print head and remove any debris, dried ink and fibers.
Too much ink in the cartridges
If your cartridges are filled too much with ink, there could be too much pressure in the cartridge ink lines and the ink is forced out
of the print head. The cartridges should be filled below the air hole.
Altitude can have an effect.
High altitudes can also have an effect on the pressure in the system. If you are having an unusual amount of problems and are
in high altitudes, dont fill the system too full and try adjusting the height of the system.
The printer is not level
Not leveled printer has as result not leveled cartridges. This can also have an effect on the pressure in the system.
Check your printer if it is well leveled.
The dampers are faulty or exceeded their period of time.
Order replacement dampers
Faulty cartridges, call technical support.
Prevention:
Always check height of print head prior to printing.
Clean the capping station on a regular basis.
Clean debris from print head daily.
Keep your printer leveled.
Dont fill too much the ink cartridges.
Prevention:
Perform the daily maintenance task according to the intervals given in the description
Run head cleanings before printing in the morning as well as printing a nozzle checks to gauge status of print head prior to
printing onto garments.
The pre-treated fabric must not touch the printer head, as the ink and pre-treatment will react upon the head surface, potentially
blocking nozzles. If this happens clean the printhead immediately with alcohol. In your daily operation of your printer, observe
the correct procedures for the loading of material onto your printer.
- 48 -
- 49 -
ENGLISH
Problem: You decided to stop the print, but dont know how.
Causes and Solutions:
START UP PROBLEMS
Problem: The plate moves and stops. The red limit light is on.
Causes and Solutions:
The plate height has exceeded its maximum.
Press the down button until the red light switches off.
Problem: After the printers start up you get the error message service required (serv req)
Causes and Solutions:
You pushed to early the start button.
Switch off the printer and start again. Press the start button when the message ready appear on the display.
The printer did a fatal operation.
Note down the exact message. Switch off the printer and start is again. If this message appears again at the start up contact your
dealer.
Problem: You switch on the printers but the Epson panel is not switching on
Causes and Solutions:
The plate stopped to move because its height has exceeded its maximum.
Press the down button until the red light switches off.
The plate is in a wrong position.
Switch off the printer. Remove the power cable for 1min and pull it back again. Move the plate in a middle position and switch
the printer on again. Press the start button when the message ready appear on the display.
When switching on the printer, on the plate panel, the power led is in not on and there is no signal tone.
Switch off the printer. Remove the power cable for 1min and pull it back again. If this happens again contact your dealer.
- 50 -
Place this product on a flat, stable surface that extends around the product. The surface should be
at least 85x155cm.
This product will not operate properly if it is tilted or at an angle.
The printer must only be used indoor
Avoid places subject to rapid changes in temperature and humidity. Also keep this product away
from direct sunlight, strong light, or heat sources.
Avoid places subject to shocks and vibrations.
Keep this product away from dusty areas.
Place this product near a wall outlet where the plug can be easily unplugged.
If you use a stand, the stand must be able to support at least 125Kg (275lb).
Always put the printer into a place where the lighting is sufficient.
Keep the machine level.
Operate the machine in an environment with a temperature range of 10-30 degrees Celsius. The
humidity must be between 20-80% none condensing.
The printer is not made for kids, but only for professionals
- 51 -
ENGLISH
Fixation
Inkjet Piezo
Max (420x600 mm)
42x60cm (Standart) / 42x50cm, Mini 32x28, Polo 42x60.
850x1300x450 mm (WxLxH)
80Kg
Bidirectional or unidirectional
Up to 60 T-shirt/ hour (720 dpi 10x10cm Image)
Max 50mm / Auto height adjustment
Cotton, Polyester, Blends etc.
USB 2.0, Firewire
Max 2880 dpi (720 dpi recommended)
Water based Textile Pigment (for light colored shirts P100, for
dark and light colored shirts PD200)/ Disperse /Acid/Reactive
2xCMYK / CMYK + 4xWhite
Refillable and Resetable cartridges
AC 230V, 60W / 110V, 30W
Windows XP, 2000.
Temperature 10-25C / Humidity 20-80%RH
These specs are for the machine only. For ink and pretreatment
consult the guidelines for storage and handling of the inks.
Inks must be fixed at 160-170C 2-5min using heat press or dryer
Polyprint Rip 19 *
Rip Software for digital print on the garment.
The maximum printable size is up to 19 (48,26cm)
Possibility to upgrade the software for use on other printers or large format plotters.
- 52 -
Windows Based Computer. The Computer is not included in the equipment, but necessary
to work with this product.
The System Requirements are:
Windows XP, Windows 2000
Pentium IV, 2GHz min,
512 MB RAM min
40 GB disc space recommended
USB2 interface
2 USB ports free (for dongle and printer)
The system requirements are for using the Polyprint Rip 19 software.
Inks for printing*
T-Shirt press
Heater
Liquid spray gun (airbrush, air pump sprayer, fine mist power sprayer), the spray gun should be a
high volume low pressure model with 0,3mm nozzle.
Protection paper, package 500 sheets dimension 4060cm.
- 53 -
ENGLISH
Extra necessary equipment and consumables which are not in the shipment
When handling inks make sure to wear gloves and protective goggles.
Avoid skin and eye contact with inks. If ink does get on your skin wash it thoroughly with soap
and water. If it gets on your eyes flush them out immediately with water.
Store the ink and ink cartridges in a cool dark place.
Wear safety glasses, coverall chemical splash goggles and face shield when splashing or spraying
the pre-treatment on the material
If you store the cartridge in a cold environment and are ready to use them, set them at room
temperature before you use them.
Do not dismantle the ink cartridges. This could damage the printhead.
If you remove the ink cartridges, make sure to place them in a bag individually to keep them
away from dust, dirt and debris.
Do not discard the inks into any sewers, into any body of water, or on the ground.
It is recommended to store the ink in a clean, dry area, with temperatures between 10 and 30
degrees Celsius.
6 months
4 months
If sedimentation occurs, do not use a paint shaker. This will break the sediment up and will form particles
that can be caught in the print head or damper and restrict the ink flow. Light swirling or shaking of the
bottle will be enough to agitate the ink into its usable form. Hard material settled on the bottom of the
bottle should not be mixed back in. Soft sediment can be easily mixed back in with minimum energy
stirring or rolling.
Handling of ink in ink cartridges, and printer tubes
Shake ink cartridges vigorously for 3-5 seconds before use or every 3-4 days. When restarting after one
or two days we recommend performing two cleaning cycles and to print several pages with white before
starting production. This will move the tubes in the machine enough to mix the ink inside the tubes.
Remove white ink during long time of inactivity:
Remove the white ink from bulk system and flush out the print head with distilled water or
flushing solution. The print head should remain filled with distilled water or flushing solution
until printer is ready to be refilled with white ink.
POLYPRINT SA TEXJET OPERATION MANUAL V3 EN
- 54 -
ENGLISH
CE DECLARATION OF CONFORMITY
ACCORDING APPENDIX IIA
Machinery Directive 98/37/EEG changed by 98/79/EG
Low Voltage Directive 2006/95/EEG
EMC Directive 89/336/EEG changed by 93/68/EEG
Manufacturer:
Name:
Address:
Polyprint S.A.
Agiou Dimitriou 190
54638, Thessaloniki
Greece
Name:
Digital printer
Type:
Texjet 4260
Serial Number:
Year of construction: 2007
We declare by means of Giorgos Beglopoulos , delegated by the company Polyprint S.A., that
the overhead described machine if installed, maintained and used in according to the operating
and maintenance instructions in the operating manual, is conform with the fundamental safety
and health requirements of the directive machines and is conform to the following
specifications and norms:
E 811
Machineveiligheid -
- 55 -
- 56 -