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"Low-Technology": A Forgotten Sector in Innovation Policy: Prof. Dr. Hartmut Hirsch-Kreinsen

LOW-TECHNOLOGY: A FORGOTTEN SECTOR IN INNOVATION POLICY - Prof. Dr. Hartmut Hirsch-Kreinsen

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45 views10 pages

"Low-Technology": A Forgotten Sector in Innovation Policy: Prof. Dr. Hartmut Hirsch-Kreinsen

LOW-TECHNOLOGY: A FORGOTTEN SECTOR IN INNOVATION POLICY - Prof. Dr. Hartmut Hirsch-Kreinsen

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Received August 13, 2008/ Accepted September 24, 2008

J. Technol. Manag. Innov. 2008,Volume 3, Issue 3

LOW-TECHNOLOGY: A FORGOTTEN SECTOR IN


INNOVATION POLICY

Prof. Dr. Hartmut Hirsch-Kreinsen

Abstract
In the discussions on research and technology policy focuses mainly on the dynamic innovation of new technologies. Long term
growth, competitive advantages on the world market and employment effects are primarily perceived in new high-tech products.
According to this perspective the question as to the future of industrial sectors that produce mature and conventional standard
products is not raised at all. Such industrial sectors are, following well-known OECD categories, regarded as "low-tech". However, there are a number of convincing examples of sectors and companies that have been successfully innovating low tech products in high-tech countries of the European Union.The paper focuses on low-tech companies analysing their innovative
capabilities and developmental perspectives.The argumentation is based on results of a recently finished research project on the
developmental perspectives of low-tech industries funded by the European Commission (project title: Policy and Innovation in
Low-tech Industries in Europe PILOT).
Keywords: low-technology, industrial innovations, innovation system, industrial development

* Prof. Dr. Hartmut Hirsch-Kreinsen


Chair of Economic and Industrial Sociology
Faculty for Economics and Social Sciences
University of Dortmund
D-44221 Dortmund
[email protected]

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Introduction
In the public-political and scientific debate, the societal development perspective has for some time been subsumed under
the term knowledge society. The debate proceeds on the assumption that the knowledge society is largely based on scientific knowledge, new technologies and high-tech innovations
while only secondary importance is attached to the role of traditional economic sectors for the future social and economic
development.The prevalent opinion is that high-tech industries
are the key to future growth and employment and that research
and innovation policy actors are thus well-advised to promote
such industries. It is by no means the intention of this paper to
deny that science and research as well as especially high technologies play a crucial role for the future economic and social
development in developed countries of the European Union
and that therefore the scientific as well as the public-political interest in them is very understandable. But at the same time it
should not be forgot-ten that this outlook is accompanied by
an inadmissible narrowing of the perspective with the result
that the industrial and technological development potentials of
industries not based on high-tech are overlooked and possibly
misjudged.
A first indication that this is the case, is data showing the surprisingly high quantitative import of these industries. This fact
can be demonstrated more specifically if one reverts to the
R&D intensity, a common indicator that is used internationally
to measure the ratio of the R&D expenditure to the turnover
of a company or a business sector.1 According to OECD categories, the industrial sectors can be classified as follows: Hightechnology sectors (high-tech) with a R&D intensity or more
than 5%, sectors with complex technology (medium-hightech) with a R&D intensity between 3% and 5%. Industries
which are not research-intensive (medium-low-tech and
low-tech) have a R&D intensity below 3 percent. They are
here referred to together as low-tech and medium-lowtech (LMT). Pharmaceuticals, the electronic industry, vehicle
construction, the aerospace construction industry as well as
mechanical engineering, for instance, are categorised as hightech.More mature industries such as the manufacture of household appliances, the food industry, the paper, publishing and
print industry, the wood and furniture industry and the manufacture of metal products such as the foundry industry as
well as the manufacture of plastic products are regarded as LMT.
According to the R&D intensity indicator, it appears that the

LMT industries play a very important role in employment in all


industrialised countries. Referring to data concerning the EU
15 countries in 2005 LMT industries account, roughly speaking,
for over 60 percent of employment in the whole manufacturing sector whereas the share of high-tech industries is about
10 percent2. Referring to data from 11 OECD countries it can
also be shown that there has been a tendency for the low-tech
industries share of manufacturing to decline during the long
period since 1980, while the share of high-tech industries has
increased. A similar trend can be observed regarding the share
of value added of the different sectors in manufacturing. In the
long run, starting from a low level, high-tech sectors show a rising share of the value added in manufacturing while the share
of the LMT sectors is declining. However, these declines are
not marked, and the LMT industries still constitute by far the
largest part of the manufacturing sector in OECD economies.
It is debatable whether there is a real structural change in the
period examined here. In fact, the LMT sector continue to
evince remarkable stability and a high share of employment (cf.
Kaloudis et al., 2005).
Further evidence for the importance of this sector is provided
by a number of empirical findings which emphasise the innovation ability of the low-tech sector precisely also in high-tech
countries (cf. Maskell, 1998; Schmierl, 2000; Palmberg, 2001;Tunzelmann and Acha, 2005); thus the Economist, for instance, referred to the strange life of low-tech industries in the
high-tech state California several years ago (The Economist,
1998). Hence, the thesis is: Innovation in low-tech industries
should, therefore, not be seen as a contradiction in terms.
(Mendona and Tunzelmann, 2004, p. 15).
I would like to follow up these findings in the following. It will
be asked which innovation potentials LMT sectors really have,
which conditions foster these potentials and which conclusions
innovation policy can draw from these findings. The focus will be
on technological innovations that are directed at the development
and marketing of improved products and at the introduction of new
production structures such as technical-organisational methods
of production and logistical activities (OECD, 1997: 10). 44 case
studies conducted in low-tech businesses from 9 EU countries
with, as a general rule, between 500 and 50 employees, form
the empirical basis for this investigation. More than half of the
examined companies come from the sector metal products, the
rest come from the sectors food and stimulants, wood products, textiles, clothing, leather, leather goods as well as paper,
publishing and print products.The case studies were conducted

1 This indicator covers in-house R&D expenditures for R&D staff, further R&D costs and investments as well as out-house expenditures for,
e.g., R&D tasks assigned to other companies and organisations (OECD, 2002, p. 108).
2 Own approximation based on: OECD Science, Technology and Industry Scoreboard 2005, Annex A, p.183, Eurostat Database 2005

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in the period from summer 2003 to summer 2004 in the in the


context of an international research project with the title Policy and Innovation in Low-Tech - PILOT3.

1.Typical innovative LMT companies


If one recapitulates the research findings, different types of LMT
companies can be differentiated in terms of the primary subject
area and the objective target of their innovation activities4:
(1) There are a number of enterprises which mainly proceed in
small steps when further developing their given products. Individual components are improved and changed with regard to
their material, their function and quality but the structure and
the technological principles of the products remain unchanged.
This type of company can be characterised as standard manufacturer. To cite some examples, enterprises with products for
relatively stable market segments, such as a producer of metal
parts for special applications, or enterprises that manufacture
products for partly also internationally active major customers
as it were as extended workbenches belong to this type.
In many cases their products are more or less technologically
mature, often they are standard parts made of cheap materials,
they are made in big production runs and are characterised by
low complexity.
A special case that can be regarded as belonging to this field, is
a company type which one can characterise as simple producer.
An example for this type is a producer of simple electric heating elements for industrial applications, whose products have
hardly been developed further in the past few years, at the most
as regards their material quality. These products are manufactured within the scope of relatively labour-intensive processes
with a restrictive activity layout. This type of enterprise denotes a bottom segment of low-tech that is very difficult to circumscribe. It stands under particular cost and competition
pressure and its products are easily imitable.
(2) Alongside these companies, there are companies which
with varying scopes and temporal cycles directly promote
market-induced product innovations in order to open up new
sales opportunities in a highly flexible manner.This involves, for
instance, a fashion-oriented design of products, the functional
and technical upgrading of products, a rapid response to changing customer wishes, taking advantage of market niches, skil-

ful branding strategies and the expansion of service activities


and product-related service activities. In this context, not only
company from the textile and clothing industry must be mentioned but also, for instance, businesses from the furniture and
leather goods manufacture whose product development is geared to anticipatable fashion cycles and whose existing product
lines demand a more or less continuous variation. A typical
example in this respect is an office furniture manufacturer who
at very short notice accepted the order of a big retailer with
much market power for a large number of (to be speedily supplied) office furniture of a new, not previously produced variant
and who correspondingly varied his products. Due to the augmented number of product variants and individual components,
it became necessary to use a very modern high bay racking
system in this company to be able to manage the drastically increased number of product components. In various other cases
we could also observe an augmentation of the range of products which were supplemented with a range of product-related services and logistics services tailored for certain
customers. According to the available empirical findings, such
direct and specific customer-related innovation activities are
gaining in importance for many of the low-tech companies. In a
nutshell, this type can therefore be characterised as serviceoriented company.
(3) One has to distinguish between product-related and process-related innovations.Although it is often difficult to separate
both aspects empirically, as a product innovation often calls for
changed process structures, there is, however, a whole series of
companies whose innovation endeavours are primarily directed at their processes. Especially businesses that manufacture
comparatively simple products often direct their innovation endeavours at the introduction of the most modern process technologies. This type of company can be characterised as a
process specialist. An especially instructive case in this respect
is the manufacture of very easily imitable, cheap and simple sealing rings based on highly complex process technologies and
the newest materials. Its process competencies lie in the hands
of a few technicians and engineers from the management. A further example in this regard is the continuous further development of process performance and process precision as
observable, for instance, in woodworking. It has reached a level
of technical achievement which, according to the experts, has
so far not been equaled in any other production technology
and is considered a pacesetter for further technical developments. Similar trends could also be studied in sheet forming
companies and firms manufacturing plastic parts or mechanic

3 The project is discussed in more detail in Hirsch-Kreinsen et al., 2006; see also www.pilot-project.org. For a more general discussion of the
low-tech issue see: Hirsch-Kreinsen and Jacobson, 2008.
4 It need not be emphasised that this typing involves analytical exaggeration. In reality, the different types can overlap.

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components. Another example is a paper manufacturer who


continually optimises his elaborate processes. Quasi as a byproduct, he therewith also obtains an improvement and alteration of the product quality. Apart from processes with a high
technological level and automation degree, this enterprise type
also encompasses processes with relatively simple standard
techniques. Thus, one metal company downright strategically
pursued a concept of employing low-budget technologies. In
various cases one can also speak of a coexistence of complex
and standardised process technologies in one and the same business. Generally, however, it must be noted that many of the
examined LMT companies operate on the basis of high-tech
production technologies. Strictly speaking, their labelling as lowtech is more than misleading.
If one compares the significance of the different types of company on the basis of the results of the case studies, one can
summarise the following facts: No indication could be found
that LMT companies mainly produce simple mass products like
the aforedescribed simple producer. Much more frequently they
seem to be flexible producers of customised quality parts and
of increasingly complex products. In most cases, companies are
strategically enlarging the share of complex and customised
products in relation to their whole range of products as a specific strategy of competing with companies from low cost countries. Particularly logistic-related technologies will play an
increasing role in future.While this holds true for nearly all sectors and industries, it is even more important for low-tech sectors. As indicated, the main reasons for this are the integration
of the companies into larger value chains as well as particularly
the chances which the improved and flexible ability to supply
open up.
Following on from categories taken from innovation studies
(Henderson and Clark, 1990), one can sum up that the innovation activities of the companies move within a spectrum that is,
on the one hand, bounded by the type incremental innovation
and, on the other hand, by the type architectural innovation.
Both types have in common that they use given technologies
and continuously develop these further. They thus differ fundamentally from radical innovations which leave given technological development paths and devaluate them. Incremental
innovations restrict themselves to advancing given technological concepts step-by-step, for instance, by improving the individual components of a specific product design. The term
architectural innovation, however, denotes the continual recombination of existing components to obtain a new product
design or a new process structure. This can by all means entail
the alteration or improvement of individual components but all
in all the well-rehearsed technological development path is not
abandoned. In reality, the boundary between both innovation
types is blurred. In a nutshell, it can be asserted that a big and

possibly growing significance for the low-tech sector inheres in


architectural innovations. This is obviously true largely independent of differences between and specific conditions of the
various industrial sectors (Palmberg, 2001). The reason is the
distinct competition which these companies face and which
they can quite obviously only cope with by taking pains to initiate technological innovations in a manner feasible and typical
for them.

2. Preconditions for LMT innovativeness


If one wishes to analyse the requirements and preconditions
for the innovation ability of low-tech companies more closely,
it is first of all necessary to clarify the specific structural conditions of these firms.These can be characterised relatively precisely by taking recourse to the R&D intensity indicator. The
companies only have limited or no independent R&D capacities at all and their in-house expenditures for, e.g., R&D personnel and costs and investments connected with R&D
activities are low. Their outside spending on R&D orders to
other companies or organisations is likewise small. One can
therefore assume that these firms have other kinds of resources and capacities to act, on which their innovation ability is
founded and which (functionally) compensate for their lacking
R&D capacities (Palmberg, 2001: 67).
Resource-oriented analysis concepts of innovation and management research (e.g. Penrose, 1959; Foss, 1997) lend themselves well for attempts to specify the above-mentioned
connections.These concepts aim at examining how firms attain
competitive and innovative advantages, which resources they
have at their disposal in this connection and furthermore how
they employ their resources. Putting it simply, the central argument in this case is that companies can be characterised by
means of their specific combination of more or less special and
rare resources, especially of knowledge in miscellaneous forms,
and that they must in each case dispose of a specific competency to be able to make use of these resources for their strategic goals.This leads to the question concerning the prevailing
knowledge base of LMT companies.
2.1 Knowledge Base
In a general perspective, the knowledge relevant for low-tech
firms can be conceived as practical knowledge. Unlike scientific knowledge that orients itself on criteria such as theoretical
relevance and universality, validity criteria such as practicability,
functionality, efficiency and failure-free use play a decisive role
for practical knowledge. It is generated in work process-related
contexts and its probation rules are determined by the respective application and utilisation context. Practical knowledge
comprises both explicit, codified and formalised knowledge ele-

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ments such as, for example, design drawing and requirement


specifications for new products and technical and engineering
standard knowledge as well as, above all, implicit elements. The
latter are intimately connected with everyday experience and
processes of learning by doing and learning by using which
constitute a typical form of practical knowledge acquisition5.
On that score, particularly the never completely anticipatable
conditions under which the products and technical systems are
developed and used must be taken into account: the complexity
and contingency of the material, social and economic factors
of the usage situation and the imponderabilities of possibly intricate technical systems. Often experience, even sure instinct,
seldomly or only with great effort explicable, are essential
for their use.
However, practical knowledge cannot always be distinguished
from scientifically generated knowledge. As shown by some
case studies, it is in many ways closely entwined with the systematic use of scientifically generated knowledge to enable the
persons concerned to come to terms with specific development problems. An example one frequently comes across in
this regard, is the introduction of new production technologies
for the optimisation of ongoing production processes. The
adaptation procedures which are usually required when installing the purchased equipment or the ex ante specification for
systems to be constructed in an application-oriented manner,
are both to a large degree based on the accumulated practical
knowledge of the respective user company, concretely on the
experience-saturated guidelines of the management and further technically adept persons. As particularly process specialists show, scientific knowledge and new technologies are
indeed indispensable for low-tech innovations but they are always resorted to in a targeted and selective way to solve practical innovation problems.6
All in all, the different knowledge elements in the individual
firms converge into a specific industrial competence in each
case also labelled as core competence in management literature (cf. Prahalad and Hamel, 1990), which can be regarded
as a central requirement for the equally specific innovation capability of the companies. As the results of the case studies
exemplify, this specific competence encompasses:
The ability to handle specific product materials in a systematic manner, as in the case of the development and procedural handling of particular steel alloys with the objective of
advancing especially durable products such as pipes; generally

spoken, this ability mostly characterises companies of the type


of the standard manufacturer;
The know-how and the experience to ensure the failurefree employment of complex production lines and their constant enhancement as, for instance, in the case of the production
of simple sealing rings and the production of household fuses;
this ability mostly characterises companies of the aforementioned type of the process specialist;
The control over the process chain and logistics as prerequisite for a stronger market orientation as well as the flexibility of the operating processes which was, for instance, found to
be particularly pronounced in the case of the production and
distribution of office furniture; this ability is very often a feature
of the type of a service-oriented company.
2.2 Knowledge Carriers and Dissemination of Knowledge
If one enquires about the knowledge carriers and the dissemination of individual essential elements of knowledge, the findings reveal that the innovations mostly take place in the
context of the operative processes and that they are possibly
initiated and at any rate pressed ahead with by the staff responsible for the ongoing functions, such as engineers, technicians, master craftsmen and qualified workers. Innovation
impulses often also emanate from specialised departments
such as management, quality assurance and the construction
department which often only exists in a rudimentary form in
the small and medium companies investigated. This, for example, applies to process innovations which entail the stepwise
introduction of new production and logistics techniques under
the direction of the respective management and also occasionally with the active participation of the production personnel.
Often the trouble-free introduction of modern systems and
their subsequent efficient operation are largely dependent
on the qualification, willingness to perform and motivation
of the blue-collar workers on the shop-floor too. Furthermore it is not uncommon to observe cases, in which the innovation ideas are the result of accidental trial and error
processes or even often originate from individual technicians,
managers or the proprietors.This situation prevails especially in
smaller, person-centred and little structured firms with only limited management capacities. Moreover, the growing importance of market-induced innovation impulses, which are
generally taken up by the sales and marketing personnel and
communicated into the companies, must be taken into account.

5 Practical knowledge includes the vital elements of user experience of operation; shopfloor experience of construction or production; and
rules of thumb from previous design experience. (Faulkner et al., 1995, p. 220).
6 As innovation research shows, this is by all means a typical case of technical innovation, whereby R&D and science do not give the impulses
but conversely react to practical problems (e.g. Kline and Rosenberg, 1986).

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As the aforesaid already indicates, the acquisition and generation of innovation knowledge by no means only takes place within the company, rather external knowledge sources prove to
be exceedingly relevant. In almost all of the examined companies, the knowledge of other firms, organisations and other actors as well as its systematic use for the respective innovation
measures plays a decisive role. One can speak of a distributed
knowledge base which encompasses actors who are independent of each other and who often come from different branches of trade and technology fields (Cf. Roberston and Smith,
2008). All empirical findings suggest that the main source for
the knowledge generation of the LMT companies lies here. In
this regard, a particularly important role is played by the sales
market and the customers. They do not only, as described
above, trigger customer-oriented product innovations but also
process innovations such as the corresponding layout of storage and logistics systems. In addition, especially suppliers from
different walks of business play a more or less influential role
in the context of the distributed knowledge base:
In the context of process innovations conducted by process
specialists, an important but indeed varying role pertains to the
manufacturers and suppliers of technical equipment and systems in almost all of the examined cases. On the one hand, the
low-tech companies install standard systems which can be purchased ready-to-use. On the other hand, technical systems are
custom-designed, or at least certain components and functions
are adapted to the particular user needs. Naturally this presupposes relatively close co-ordination, communication and learning processes between the partners concerned. In many
others of the examined companies, the suppliers of material
and product components play a far from marginal role for the
product development. Thus some suppliers can give impulses
for the further development of low-tech products due to their
special knowledge of materials, production possibilities etc.
In addition, service providers with specialised knowledge occasionally play an important role within the context of innovation activities. In this regard one can, for instance, mention
design companies which assume responsibility for parts of the
product design, or firms or institutes which have special competencies and facilities for quality tests or special technical development questions at their disposal. Sometimes specialised
research institutes are also assigned development tasks such as,
e.g., material testing. They furnish the aforementioned additional
scientific knowledge necessary for low-tech innovations. Lastly, the
companies occasionally draw on consultants, for instance, for solving problems of process development and optimisation. Altogether, the forms of exchange between the different actors of the

distributed knowledge base can be very varied.


2.3. Innovative capability
The outlined knowledge base is without question necessary for
the innovation capability of companies. It largely determines the
direction and the scope of the innovation activities, insofar as
it determines the scope of action for the companies which can
only be surmounted with difficulties. On the one hand, accumulated knowledge bases naturally cause a high degree of inertia with regard to the direction of innovative action, on the
other hand they largely determine the orientations and expectations prevailing in companies regarding possible and viable innovation perspectives, thus influencing the companys ability to
assess, to adopt and to integrate new, external knowledge into
the given knowledge base. This phenomenon discussed as the
absorptive capacity of companies in innovation research (cf.
Cohen and Levinthal, 1990) plays a central role especially in
LMT companies: Unlike high-tech companies with their R&D
departments, low-tech businesses only have limited capacities,
e.g. in the form of surplus knowledge resources, for the use and
integration of new knowledge. Moreover, this problem becomes especially virulent if it concerns smaller companies with
their already limited resources. A general consequence arising
from this is the high path dependency of such companies which
possibly hinders their development opportunities.
However, the way in which the companies actually use their available knowledge, is the point of decisive importance for their actual
innovation ability. Following David Teece et al., this ability can be
conceived as dynamic capability (Teece and Pisano, 1994; Teece et
al., 1997). What is meant is the capability which enables the companies to cultivate and develop their knowledge base strategically,
to mobilise it and, in doing so, to combine the individual knowledge
elements in specific ways in order to generate technological innovations in the long run. It is generally assumed that this capability will
be of great, even growing, importance in the light of turbulent and
hardly predictable market and other environment conditions7.This
unquestionably concerns development trends that are not only characteristic for high technology sectors but precisely also for the
here examined LMT sectors with their pronounced competition situations.
If one looks at the findings regarding the innovation processes
in LMT companies, one can discover a number of different dimensions pertaining to the dynamic capability:
Firstly, it involves the ability to use and advance knowledge,
which is in principle already available, in the context of product

7 For a discussion of the capability concept with regard to the issue of low-tech innovativeness particularly see Bender and Laestadius, 2005.

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and process innovations; it is a question of transforming this


knowledge. In the afore-described type of the standard producer, this ability plays a decisive role regarding the gradual modification of specific product functions, for instance.
Secondly, it concerns the capability continually to recombine
available knowledge and technology elements in order to realise enhanced products and process structures.This ability is of
particular importance, for example, in the case of the serviceoriented type of company described earlier on. Here existing product modules are constantly reassembled to new product variants.
Thirdly, a further dimension has to be addressed, the ability
to integrate new knowledge.This relates to the fact that a number of the companies examined more or less continually take
up new, generally externally generated knowledge - be it practical experience of the sales personnel about completely changed marketing conditions or research results from engineering
science concerning new machining procedures or potential product materials and integrate it into their existing knowledge
base, consequently developing new products and processes on
this enhanced base.
The question concerning the conditions which affect this dynamic capability of companies, can again be answered with reference to the findings of innovation research.According to these,
one can basically start from the assumption that this ability is
strongly embedded in the practices and processes of the company organisation (cf. Henderson and Clark, 1990: 15). To begin
with, the internal organisation practises unquestionably have a
vital stake in this matter. As outlined above, innovations in very
many cases proceed within the context of the operative processes, however, the strategies pursued in the individual cases
may differ noticeably. In some cases, for instance, the management attempts to approach product and process innovations
strategically by defining development projects with a certain
priority and setting up target agreements together with the few
engineers and master craftsmen in its staff. In other cases such
as, e.g., those of fashion-oriented clothing manufacturers, procedures to generate product ideas within the context of the
ongoing production process itself, have established themselves
relatively well in the course of the years. In addition, there are
also many cases in which innovation ideas resulted more by
chance due to trial-and-error processes. Furthermore, they
could oftentimes be ascribed to the ideas of individual managers, technicians or salespersons. Thus aspects such as sufficiently open channels of communication, some room to
maneuver and specific slack times at least for certain employees, but also corresponding impulses and targets on the part

of the management can be regarded as fundamental conditions


promoting the target-oriented mobilisation of the available knowledge.
2.4 Networks and Interrelationships with High-Tech
Sectors
In addition to the aforementioned conditions, management and
the co-ordination of network relations between companies naturally are of great and growing importance for the companies
dynamic capability. As already outlined, this especially concerns
the systematic use of organisationally distributed knowledge
elements in the context of a differentiated knowledge base. On
the one hand, it is actually a matter of integrating a company
into a cross-company co-operation within the framework of a
differentiated value chain. On the other hand, it concerns taking up the potentials of local and regional location factors. Generally speaking, an essential precondition for the efficiency of
such relations is that the respective companies organisational
structure be geared to the demands of cross-company co-operation with, for instance, corresponding channels of communication, gateways and personnel responsibilities. In this respect,
the professionalism of the respective managements is often a
vital aspect.They must be able to harmonise and to control the
specific competencies and the corresponding interests of many
different co-operation partners in such a way that the transfer
of the required knowledge is warranted.
In this context the relationship of low-tech to high-tech sectors are of decisive importance for the innovativeness of LMT
companies. However, as the research findings show, technological flows do not move only from new and higher-technology
sectors to older and lower-technology sectors. The analysis of
the interrelationships between LMT companies and high-tech
companies within value chains clearly show the strategic role
LMT companies play for innovation in high-tech. In different
cases it could be recognised that LMT companies actually boost
the innovative capabilities of high-tech firms. In the case of a
German paper producing company, a typical process specialist,
the main impulse for innovation comes from the paper manufacturers request that the chemical supplier, a high-tech company, should either alter an already existing product or develop
a new one (e.g. a new dye). Furthermore, it can be emphasised
that in many cases the viability of high-tech sectors and the levels of resources devoted to research and development are directly related to the rate of diffusion because the main
customers for high-tech products are in the LMT sectors, and
therefore the rates of return to R&D in high-tech areas are a
direct function of rates of technological diffusion.8

8 This aspect is discussed in more detail in Robertson and Patel, 2007.

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Generally, future industrial development in Europe does not depend on making a choice between high-tech and LMT industries. Rather, the performance of all these sectors is inextricably
linked. On the one hand the productivity of LMT sectors is
based on high-tech innovations, but on the other, the innovative
capability of the high-tech sectors depends on their narrow relationship with LMT industries.

3. Policy Issues
In conclusion, the question raised at the outset should be taken
up again, namely whether LMT companies and sectors should
be incorporated into innovation policy considerations much
more strongly than before and whether one should conceive
measures to foster their innovative capability. On the basis of
the aforementioned research findings as well as more generally
oriented considerations, one can identified a number of significant factors and problem situations concerning innovation policy for LMT sectors. The main argument is that the term LMT
is misleading since LMT companies are in a specific way innovative and they are a central element in the industrial innovative process in general. 9
3.1 Limited Awareness of LMT Industries
Referring to the EU in general, the empirical findings show that
there is little if any awareness of innovation-generating policies
other than those focusing on R&D. Correspondingly, the LMT
sectors receive little attention from innovation policy makers
on different levels, such as the EU, the national state and the
regions.Therefore, a key policy task is to support activities and
measures raising the awareness of low-tech industries and their
specific needs and conditions. A fundamental precondition for
this is the development of a new and broad understanding of innovation and the insight that one should no longer equate innovative ability with R&D activities alone. Such intensification
might include the establishment by the EU of a mechanism to
closely investigate the needs of LMT firms so as to identify ways
of supporting innovativeness.Whatever means are identified to
provide support must be flexible enough to correspond to the
objective and cultural needs of the recipients.
A further fundamental prerequisite is a holistic view of industrial innovation processes and the relevant interlocking of different kinds of knowledge as well as of the different elements
of the companies capabilities which enable them to be innovative and profitable. The policy conclusion to be drawn would
therefore be that it is necessary to focus on the industrial innovation chain as a whole, to concentrate more strongly on

inter-sectoral connections and to make a point of finding the


potentials of LMT industries.
However, it must also be emphasised that the firms themselves
have a low level awareness of innovation policies for LMT industries and that policy measures are perceived very differently
by different firms. The policy measures that are regarded as
helpful by some firms as a rule concern general aspects such as
national policies providing tax incentives and subsidies for various activities and EU policies such as the Framework Programmes and Eureka. On the whole though, one can state that
there are great innovation policy shortcomings as far as the
specific problem situations of LMT com-panies are concerned.
3.2 Knowledge and Company Capabilities
As for the knowledge base, low-tech innovations presuppose
the availability of specific practical in-house knowledge as well
as the integration and use of complex knowledge inputs within
networks and from high-tech sectors. It is therefore an important policy task to conceive measures and to support activities
which aim at improving the knowledge base and the capability
of LMT companies.This task can be realised at both the level of
EU-wide support programs and also at national and regional levels. In practice, such measures should be directed at promoting the different dimensions of and particularly the
preconditions for the capabilities of companies; especially the
organisational conditions and management skills regarding a
more efficient use of existing knowledge should be further developed.
3.3 Networks
Policy tasks should focus on the development of the companies organisational structure so that they are geared to the demands of cross-company co-operation with corresponding
channels of communication, gateways and personnel responsibilities. In this respect, the professionalism of management of
LMT firms should be supported and further developed. Another important policy task is to concentrate on improving the
firms capabilities for making the right strategic choice as regards the dilemma between globalisation and local embeddedness. The empirical findings show the importance of a balanced
dynamic between global, local and regional policies that operate in all sets of environments to which a firm may belong;
the aim of policies at different levels to create infrastructure
supporting the innovation process must facilitate this balanced
dynamic. Clusters and fragmented economies need strong intermediate institutions and institutional infrastructure to pro-

9 For the following particularly see Jacobson and Heanue, 2005.

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vide appropriate local conditions. To set up such institutions,


the positive combination of the vision of public bodies and the
interests of the stakeholders (i.e. collective actors) are important factors.
3.4 Relations of LMT with High-Tech
A key policy question underlying the PILOT project was whether innovation policy should focus on so-called high-technology or science-based industries in attempting to solve growth
and employment problems, or whether it should look to the
growth prospects within the low- and medium- technology industries on which the economy of developed countries is actually based. An important argument is that the policy issue is
not a choice between these apparent alternatives.
It can be shown that the vast majority of output and employment in modern economies is accounted for by both manufacturing and service LMT sectors. Such sectors are also significant
users of the output from high-tech sectors. In a modern economy, the levels of performance of both high-tech and nonhigh-tech sectors are heavily interdependent, and policy should
view the economy as a whole. As a result, the promotion of the
90 percent of the economy that is made up of LMT sectors
also promotes the welfare of the high-tech sectors (cf. Robertson and Patel, 2007). As a corollary, policies need to ensure
that they encourage both the generation of knowledge and its
diffusion, and that both operations are carried out at high velocity to maintain competitive advantage.
Summarizing the arguments: The focus on the contribution of
LMT industries to the innovativeness of industry as a whole is
extremely important in a policy perspective, both at national
and regional levels. It is indispensable for developing a proper
foundation for the overall growth and performance possibilities of the economy. Following the above line of argument, the
high-tech prospects of many economies are based on the presence of and dynamic interaction with reliable low-tech functions
and processes. Again, the term low-technology is misleading
concerning the innovativeness of these sectors as well as concerning its relevance for industrial innovativeness in general.
The significance of LMT companies must ultimately also be seen
against the background of the strong and probably increasing international competition pressure on complex technologies and
products too. Their market position can by no means be regarded as permanently stable and promising. High technologies
and the corresponding know-how are potentially ubiquitously
available under the terms of the global economic integration.
And the crucial point is, they are also quickly utilisable for innovations, so that the window for realising innovation profits is
quite small. One instructive example, as experts stress, is that

a developing country like China will in some years be one of the


largest developers and producers of high-tech products such
as mobile phones. Another example is the situation of the hightech automotive industry in a country like Germany. It is occasionally pointed out that the German in-dustry s dependency
on the auto industry not only holds specialisation advantages
but also brings the danger of severe competition with it since
highly sophisticated cars are increasingly being produced more
cheaply in newly industrialised countries.The policy conclusion
to be drawn would therefore be that it is necessary to focus on
the industrial innovation chain as a whole, to concentrate more
strongly on intersectoral connections and to make a point of
finding the potentials of low-tech industries. Most notably, the
empirical findings show that there are favourable development
potentials for low-tech indus-tries, definitely also in the hightech-oriented countries of the European Union.

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