Project Dashboard

Gantt Chart
Project A
Project B
Project C
Project D
Project E
Project F
Project G
Project H
Project I
Project J
Project K
Project L
Project M
Project N
05/10/16

06/29/16

08/18/16

10/07/16

11/26/16

01/15/17

03/06/17

04/25/17

Project Budget
$1,200,000
$1,000,000
$800,000
$600,000
$400,000
$200,000
$0

Project A

Project B

Project C

Project D

Project E

Project F

Project G

Project H

-$200,000
Project Budget

Actual Budget

Remain

Resource Allocation
14
12
10
8
6
4
2
0

/17

03/06/17

04/25/17

Project Budget

Project F

roject Budget

Project G

Project H

Actual Budget

Remainder

Project I

Project J

Project K

Project L

Project M

Project N

Open and Pending Actions

ation

Issues

Project N

Project Name
Project A
Project B
Project C
Project D
Project E
Project F
Project G
Project H
Project I
Project J
Project K
Project L
Project M
Project N
Total Result

Data
Sum - High Risk
1
2
3
5
8
5
6
7
0
4
3
2
1
5
52

Revisions

Sum - Medium Risk

Pending Actions

Pending Actions

Revisions

Pending Actions

Sum - Low Risk

PROJECT DATA
Project Name

Start Date

End Date

Duration

Project A

05/05/16

07/01/16

57

Project B

05/10/16

08/10/16

92

Project C

06/10/16

03/01/17

264

Project D

06/22/16

08/04/16

43

Project E

07/14/16

11/01/16

110

Project F

07/14/16

01/20/17

190

Project G

08/01/16

10/01/16

61

Project H

08/14/16

08/30/16

16

Project I

09/01/16

12/10/16

100

Project J

10/01/16

11/15/16

45

Project K

10/01/16

12/01/16

61

Project L

11/01/16

12/01/16

30

Project M

11/10/16

12/10/16

30

Project N

12/01/16

02/10/17

71

# of Team
Members

Project Budget

Actual Budget

Remainder

High Risk

10

$1,000,000

$880,000

$120,000

$900,000

$920,000

-$20,000

$860,000

$880,000

-$20,000

$1,000,000

$998,050

$1,950

$294,000

$280,000

$14,000

$123,400

$125,000

-$1,600

12

$250,500

$236,000

$14,500

$127,200

$126,000

$1,200

$80,000

$79,900

$100

$77,000

$77,000

$0

10

$65,000

$55,000

$10,000

$550,000

$651,000

-$101,000

$45,000

$42,000

$3,000

$32,500

$25,000

$7,500

$5,404,600

$5,374,950

$29,650

52

Medium Risk

Low Risk

Issues

Revisions

Pending Actions

44

48

18

16

27

Week

Date

07/31 - 08/06/2016

08/01/16

07/31 - 08/06/2016

Agent Name

Manager

Login Time

Ali Tariq

Davis Samuel

9:06:31

08/01/16

Bradley Dias

Davis Samuel

9:02:10

07/31 - 08/06/2016

08/01/16

Farrukh Adil

Davis Samuel

9:00:35

07/31 - 08/06/2016

08/01/16

Fatima Batool

Davis Samuel

8:25:05

07/31 - 08/06/2016

08/01/16

Hammad Siddiqui

Davis Samuel

8:42:21

07/31 - 08/06/2016

08/01/16

Hassan Ali

Davis Samuel

8:57:11

07/31 - 08/06/2016

08/01/16

Jonathan Francis

Zubair Rashid

9:29:31

07/31 - 08/06/2016

08/01/16

Kashif Hashmi

Zubair Rashid

0:08:17

07/31 - 08/06/2016

08/01/16

Muhammad Talal

Zubair Rashid

8:17:27

07/31 - 08/06/2016

08/01/16

Nousherwan Kirmani

Zubair Rashid

9:56:49

07/31 - 08/06/2016

08/01/16

Osama Shamsi

Zubair Rashid

8:32:13

07/31 - 08/06/2016

08/01/16

Roger Francis

Zubair Rashid

9:04:26

07/31 - 08/06/2016

08/01/16

Shameer Ahmed Ansari

Zubair Rashid

8:37:25

07/31 - 08/06/2016

08/02/16

Ali Tariq

Davis Samuel

9:14:11

07/31 - 08/06/2016

08/02/16

Bradley Dias

Davis Samuel

9:45:58

07/31 - 08/06/2016

08/02/16

Farrukh Adil

Davis Samuel

9:01:31

07/31 - 08/06/2016

08/02/16

Hammad Siddiqui

Davis Samuel

9:14:05

07/31 - 08/06/2016

08/02/16

Hassan Ali

Davis Samuel

8:58:15

07/31 - 08/06/2016

08/02/16

Jonathan Francis

Zubair Rashid

9:44:06

07/31 - 08/06/2016

08/02/16

Kashif Hashmi

Zubair Rashid

9:08:02

07/31 - 08/06/2016

08/02/16

Muhammad Talal

Zubair Rashid

9:06:49

07/31 - 08/06/2016

08/02/16

Nousherwan Kirmani

Zubair Rashid

9:44:39

07/31 - 08/06/2016

08/02/16

Osama Shamsi

Zubair Rashid

9:14:03

07/31 - 08/06/2016

08/02/16

Roger Francis

Zubair Rashid

9:08:56

07/31 - 08/06/2016

08/02/16

Shameer Ahmed Ansari

Zubair Rashid

9:01:04

07/31 - 08/06/2016

08/03/16

Ali Tariq

Davis Samuel

8:59:59

07/31 - 08/06/2016

08/03/16

Bradley Dias

Davis Samuel

9:36:55

07/31 - 08/06/2016

08/03/16

Farrukh Adil

Davis Samuel

9:12:35

07/31 - 08/06/2016

08/03/16

Fatima Batool

Davis Samuel

9:15:10

07/31 - 08/06/2016

08/03/16

Hammad Siddiqui

Davis Samuel

9:08:07

07/31 - 08/06/2016

08/03/16

Hassan Ali

Davis Samuel

9:11:00

07/31 - 08/06/2016

08/03/16

Jonathan Francis

Zubair Rashid

9:36:47

07/31 - 08/06/2016

08/03/16

Kashif Hashmi

Zubair Rashid

9:05:28

07/31 - 08/06/2016

08/03/16

Muhammad Talal

Zubair Rashid

9:14:21

07/31 - 08/06/2016

08/03/16

Osama Shamsi

Zubair Rashid

9:07:42

07/31 - 08/06/2016

08/03/16

Roger Francis

Zubair Rashid

9:04:26

07/31 - 08/06/2016

08/03/16

Shameer Ahmed Ansari

Zubair Rashid

8:28:05

07/31 - 08/06/2016

08/04/16

Ali Tariq

Davis Samuel

9:28:31

07/31 - 08/06/2016

08/04/16

Bradley Dias

Davis Samuel

9:43:41

07/31 - 08/06/2016

08/04/16

Farrukh Adil

Davis Samuel

9:00:29

07/31 - 08/06/2016

08/04/16

Fatima Batool

Davis Samuel

8:48:15

07/31 - 08/06/2016

08/04/16

Hammad Siddiqui

Davis Samuel

6:32:13

07/31 - 08/06/2016

08/04/16

Hassan Ali

Davis Samuel

8:54:42

07/31 - 08/06/2016

08/04/16

Jonathan Francis

Zubair Rashid

9:27:01

07/31 - 08/06/2016

08/04/16

Kashif Hashmi

Zubair Rashid

8:31:17

07/31 - 08/06/2016

08/04/16

Muhammad Talal

Zubair Rashid

8:27:39

07/31 - 08/06/2016

08/04/16

Nousherwan Kirmani

Zubair Rashid

9:16:47

07/31 - 08/06/2016

08/04/16

Osama Shamsi

Zubair Rashid

8:35:43

07/31 - 08/06/2016

08/04/16

Roger Francis

Zubair Rashid

9:08:37

07/31 - 08/06/2016

08/04/16

Shameer Ahmed Ansari

Zubair Rashid

10:20:53

07/31 - 08/06/2016

08/05/16

Ali Tariq

Davis Samuel

8:55:55

07/31 - 08/06/2016

08/05/16

Bradley Dias

Davis Samuel

9:24:54

07/31 - 08/06/2016

08/05/16

Farrukh Adil

Davis Samuel

8:42:32

07/31 - 08/06/2016

08/05/16

Fatima Batool

Davis Samuel

8:09:47

07/31 - 08/06/2016

08/05/16

Hammad Siddiqui

Davis Samuel

11:28:49

07/31 - 08/06/2016

08/05/16

Hassan Ali

Davis Samuel

8:59:56

07/31 - 08/06/2016

08/05/16

Jonathan Francis

Zubair Rashid

9:13:36

07/31 - 08/06/2016

08/05/16

Kashif Hashmi

Zubair Rashid

9:00:11

07/31 - 08/06/2016

08/05/16

Muhammad Talal

Zubair Rashid

9:00:30

07/31 - 08/06/2016

08/05/16

Nousherwan Kirmani

Zubair Rashid

8:49:15

07/31 - 08/06/2016

08/05/16

Osama Shamsi

Zubair Rashid

9:27:17

07/31 - 08/06/2016

08/05/16

Roger Francis

Zubair Rashid

8:40:54

07/31 - 08/06/2016

08/05/16

Shameer Ahmed Ansari

Zubair Rashid

8:46:19

Available Time

Unavailable Time

Talk Time

Hold Time

Handle Time

1:50:44

2:11:48

0:10:50

0:03:33

0:11:41

1:31:52

2:16:32

0:08:43

0:02:32

0:09:37

2:34:08

2:15:06

0:08:03

0:06:02

0:08:59

1:33:51

3:56:57

0:08:01

0:05:10

0:08:54

1:18:53

3:29:24

0:08:34

0:03:40

0:09:21

1:44:31

1:56:30

0:12:09

0:01:14

0:13:09

1:58:14

2:05:10

0:09:31

0:02:50

0:10:17

0:08:17
1:35:37

3:37:43

0:11:23

0:02:31

0:12:14

1:55:36

2:40:17

0:10:18

0:01:38

0:11:08

1:25:51

3:55:38

0:07:00

0:01:56

0:07:53

1:35:40

2:07:20

0:13:54

0:06:21

0:14:46

2:43:44

1:56:14

0:09:42

0:03:00

0:10:34

2:50:13

2:41:25

0:08:44

0:04:14

0:09:28

3:18:09

2:36:22

0:09:17

0:04:08

0:10:11

3:30:26

2:33:00

0:05:58

0:03:30

0:06:52

3:12:38

1:54:03

0:09:00

0:02:23

0:09:40

2:30:12

2:03:30

0:11:23

0:03:24

0:13:07

3:07:11

2:30:39

0:09:46

0:04:09

0:10:32

3:22:17

2:14:41

0:11:43

0:03:11

0:12:39

3:29:22

2:20:05

0:08:54

0:02:15

0:09:42

3:55:29

2:35:26

0:08:44

0:01:28

0:09:26

3:02:17

2:22:10

0:06:37

0:03:04

0:07:19

2:57:44

2:26:59

0:10:36

0:06:20

0:11:22

4:41:13

2:39:28

0:07:42

0:02:25

0:08:39

2:58:15

2:09:18

0:09:58

0:05:18

0:10:46

3:36:56

2:27:26

0:08:50

0:02:44

0:09:45

3:44:48

3:10:35

0:04:23

0:02:01

0:05:08

4:06:59

2:46:54

0:11:40

0:05:18

0:12:43

3:04:23

2:22:33

0:08:18

0:02:40

0:08:54

3:24:58

2:13:38

0:06:26

0:01:24

0:07:31

3:48:46

2:27:11

0:07:21

0:03:23

0:08:04

3:53:39

2:00:50

0:11:54

0:03:59

0:12:44

3:22:57

3:06:42

0:06:57

0:02:01

0:07:47

4:03:25

2:06:07

0:05:20

0:01:07

0:06:09

3:01:51

2:31:17

0:08:24

0:05:43

0:09:10

4:01:22

2:45:10

0:06:18

0:02:12

0:07:09

2:24:45

2:43:50

0:10:42

0:07:13

0:11:29

2:33:22

2:35:58

0:11:04

0:04:04

0:11:49

3:25:25

4:13:55

0:06:13

2:08:15

4:53:25

0:08:52

0:03:51

0:09:52

1:33:33

3:14:05

0:13:01

0:02:51

0:13:42

0:07:15

2:14:55

3:41:04

0:08:51

0:02:06

0:09:34

3:26:09

2:11:29

0:09:56

0:03:07

0:10:48

1:50:10

3:33:46

0:14:24

0:02:25

0:15:18

3:03:40

4:10:42

0:09:07

0:01:49

0:09:56

3:15:58

1:55:17

0:11:40

0:02:56

0:12:33

2:45:49

2:41:37

0:09:18

0:03:07

0:10:16

3:17:39

2:14:21

0:10:46

0:04:06

0:11:40

4:37:02

2:47:36

0:10:59

0:03:08

0:11:54

2:17:41

3:41:51

0:12:21

0:07:19

0:13:16

2:34:16

2:36:17

0:10:35

0:03:24

0:11:34

3:03:14

4:22:16

0:06:19

0:02:04

0:07:06

3:20:42

2:31:09

0:11:29

0:04:46

0:12:29

3:51:42

2:14:52

0:09:08

0:03:24

0:09:58

3:02:04

1:49:53

0:09:51

0:01:58

0:10:45

2:25:51

4:07:20

0:09:57

0:05:15

0:10:50

2:03:06

1:56:48

0:14:53

0:03:54

0:15:29

3:01:42

2:30:51

0:10:20

0:03:30

0:11:08

2:16:35

4:21:33

0:07:32

0:01:56

0:08:07

2:23:18

2:31:44

0:13:29

0:01:48

0:14:17

2:29:16

3:47:01

0:11:57

0:02:58

0:12:48

3:12:37

4:41:18

0:08:41

0:03:42

0:09:36

Add. Wrap

Working Rate

Occupancy

Service Level

Inbound Calls

0:13:58

80%

75%

77%

28

0:14:34

81%

79%

71%

36

0:11:39

80%

64%

81%

31

0:10:23

57%

69%

70%

23

0:12:16

64%

76%

78%

27

0:13:00

83%

77%

83%

26

0:12:33

83%

75%

86%

34

0:10:38

59%

67%

67%

16

0:13:03

78%

75%

82%

31

0:14:44

59%

71%

73%

27

0:13:06

80%

78%

91%

23

0:16:00

82%

62%

85%

25

0:10:52

74%

58%

94%

25

0:11:20

77%

56%

90%

25

0:13:49

77%

49%

93%

29

0:15:35

83%

58%

80%

27

0:30:01

84%

67%

92%

23

0:16:43

78%

58%

90%

25

0:09:51

79%

53%

80%

18

0:07:26

78%

50%

92%

22

0:08:17

76%

47%

93%

22

0:12:18

79%

58%

96%

34

0:12:31

76%

57%

85%

21

0:10:30

73%

29%

89%

13

0:11:27

79%

58%

84%

23

0:11:05

78%

52%

92%

24

0:13:16

70%

41%

75%

30

0:07:30

72%

38%

87%

12

0:11:27

77%

56%

100%

26

0:27:12

82%

54%

94%

32

0:09:45

78%

49%

88%

27

0:08:20

80%

47%

86%

16

0:12:32

70%

47%

67%

23

0:13:01

82%

45%

88%

32

0:11:38

76%

56%

89%

25

0:08:19

70%

32%

100%

16

0:12:51

75%

66%

83%

24

0:10:36

76%

66%

86%

25

0:09:30

56%

31%

72%

13

0:07:58

47%

48%

94%

12

0:04:32

52%

54%

86%

0:00:00

0:10:53

61%

59%

79%

20

0:11:21

80%

55%

96%

23

0:07:44

60%

64%

80%

13

0:06:05

52%

30%

81%

0:08:23

83%

57%

100%

21

0:07:26

72%

55%

92%

20

0:15:06

79%

54%

90%

20

0:09:39

75%

41%

95%

16

0:08:57

61%

57%

79%

14

0:17:30

76%

64%

69%

24

0:08:18

52%

32%

86%

12

0:10:00

72%

43%

69%

12

0:14:54

85%

60%

86%

35

0:12:16

84%

60%

78%

25

0:11:10

58%

54%

80%

16

0:10:01

81%

72%

71%

20

0:11:12

75%

55%

63%

20

0:10:08

52%

50%

100%

17

0:08:57

76%

67%

79%

20

0:08:08

58%

51%

85%

12

0:05:30

48%

23%

69%

Outbound Calls

Abandoned Calls

Holds

Email

Triage

17

16

14

28

11

15

10
4

10

19

10

11

16

10

11

25

14

15

12

23

16

12

15

18

14

17

17

21

10

15

15

11

15

22

23

10

13

13

24

12

11

17

20

10

23

15

21

11

Required Production Hours

CPH

10