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Sample Complaint Letter Template For Services You Paid For

The complaint letter summarizes that the customer purchased pressure cleaning services for their building on January 1, 2013 for $1000. However, the customer is dissatisfied because the service did not adequately clean the south corner of the building, which still displays grime and dirt. The customer requests that the company return to re-perform the cleaning service in that specific area. The customer looks forward to a response within 10 business days and includes copies of the receipt.

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115 views

Sample Complaint Letter Template For Services You Paid For

The complaint letter summarizes that the customer purchased pressure cleaning services for their building on January 1, 2013 for $1000. However, the customer is dissatisfied because the service did not adequately clean the south corner of the building, which still displays grime and dirt. The customer requests that the company return to re-perform the cleaning service in that specific area. The customer looks forward to a response within 10 business days and includes copies of the receipt.

Uploaded by

RashidKhan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Sample complaint letter template for services you paid for

[Your name]
[Your address]
[Your phone number or email address (how you want to be contacted)]

Customer Services Manager (if you don't have a contact name)


[Company Name]
[Company address line 1]
[Company address line 2]
[Company address line 3] [Postcode]

Dear [Contact Person or Customer Service Manager],

[Account number, services purchased etc.]

On [date], I [bought, rented, was provided with etc.] a [service performed etc.] at
[location, date and other important details of the transaction].

I am disappointed because [the service you provided, your service etc.] was
[unsatisfactory, unfinished, defective etc.] because [explain the problem as you
understand it giving as much detail as possible].

To resolve the problem I would like you to [state the action you require e.g. refund,
service performed again, rectified etc.].

Enclosed is a copy/are copies of the [receipt, contract etc].

I look forward to hearing from you by [date 10 working days after receiving this
letter or email is a reasonable time for a response]. I would like this problem to be
resolved between us. However, if we are unable to resolve the matter I will refer it to
the Office of Fair Trading.

Please contact me at the address or phone shown above.

Yours sincerely
[Sign]
[Print Your Name]
[Date]

Enclosures: [state documents you have enclosed, if any]


Cc: [Include name and company if are sending a copy of this letter to someone else]

State of Queensland through the Department of Justice and Attorney-General, 2013.


Revised June 2013.
Sample complaint letter for services you paid for

Jane Smith
123 Main Street
[email protected]

Customer Services Manager


Washing Company
234 Side Street
Brisbane QLD 4000

Dear Customer Service Manager

Account #12345, Washing service for building

On 1 Jan 2013, I purchased pressure clean washing services for our building at 123
Main Street, for a price of $1000 paid by bank card.

I am disappointed because the service you provided was not satisfactory due to the
building still displaying grime and dirt in corners of the South corner.

To resolve the problem I would like you to please return and perform the service
again in the specific area mentioned above.

Enclosed are copies of my receipt with your company for the services provided.

I look forward to hearing from you within 10 business days of receiving this letter. I
would like this problem to be resolved between us. However, if we are unable to
resolve the matter I will refer it to the Office of Fair Trading.

Please contact me at the address or phone shown above.

Yours sincerely

Jane Smith
01 May 2013

2 copies of receipt of purchase with Washing Company provided.

State of Queensland through the Department of Justice and Attorney-General, 2013.


Revised June 2013.

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