EXCELLENT CAREER OPPORTUNITIES

ABOUT THE ORGANISATION

Medical Stores Department (MSD) is an autonomous strategic government drug store
under the Ministry of Health, Community Development, Gender, Elderly and Children
which was established by an Act of Parliament No.13 of 1993 with an objective of
developing, and maintaining an efficient and cost effective system of procurement,
storage and distribution of approved medicine and other medical supplies required for use
by the public health facilities.

It has zonal networks all over the country directly serving 6,000 health facilities through
an Integrated Logistics System.

MSD is at a very exciting stage of its reforms towards enhancing its operations, systems
and processes as a professional supply chain organization: Driven by the belief that our
supply chain must be agile and flexible in order to meet the challenges put forth by the
operating environment that is full of uncertainties and dynamic elements.

We are developing new skills, structures and systems and deploy innovative methods in
our efforts to build a professional and world-class supply chain organization, embedded
with best practices within our strategies and operations.

We have formulated a second 6 years Medium Term Strategic Plan (2014-2020) to

further make strides towards capturing our vision of being a center of excellence in
supply chain in Africa.

In order to spearhead the above developments; MSD is now looking for competent and
qualified Tanzanians to fill the various vacant positions in the institution.

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JOB TITLE: STRATEGIC MANAGEMENT ADVISOR (MANAGER) 1
POSITION MSD HEAD OFFICE (JOB REF DG 01) 2 years Contract
REPORTS TO: DIRECTOR GENERAL
SUPERVISES: STRATEGIC MANAGEMENT TEAM

JOB PURPOSE: To undertake the strategic support for recommended review of MSD and
highlight key gaps within MSD operations and provide recommendations on improvement
areas for efficient and effective operations

DUTIES AND RESPONSIBILITIES:

1) To manage a framework for planning and coordinating the MSD strategic
management office, designed with the objective to ensure a successful
implementation of organizational strategic goals and demonstration of tangible
results in all organizational aspects,
2) Lead organizational initiatives designed to ensure rapid implementation of key
stakeholders recommendations including MoHCDGEC on making MSD an
efficient, reliable and sustainable organization.
3) Responsible for tracking risk and issue management, project management
processes, quality management, scope management, and schedule management
and reporting status of the strategy implementation to the Management, Board
and Strategy implementation Steering Committee,
4) Coordinate and follow up closely on a portfolio of ongoing projects and strategic
initiatives within MSD to ensure alignment with MSD strategic plan and flawless
execution of the portfolio of MSDs initiatives
5) Engage with external stakeholders (e.g Relevant Ministries and Development
Partners, BRN Delivery Bureau of the Parent Ministry) to ensure smooth
implementation of MSD strategic initiatives which requires external
stakeholders involvement.
6) Design and own change management strategy and implementation for the
successful delivery of MSDs strategic objectives
7) Responsible for liaising with the Directorates/Units and managing a team of
project managers, subject matter experts and analysts in the development and
completion of projects or programs across all MSDs business lines/
departments/Units

8) Liaise with the steering committee and the management team to prioritize all
projects, and provide decision support including the transfer of focus to delivering
benefits, not only simply reaching project milestones

9) Review the MSD strategic management plan and in collaboration with the
steering committee recommends directorates/units project work plans which are
related to the strategic review involving all key players and objective owners.

10) Develop standards for performance dashboards for overall MSD strategy
ensuring involvement from the MEM office and alignment with MSD DRIVE
performance management system

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 11) Develop and implement Change Management & Communication Plans

12) In liaison with the EMT review current business portfolio , recommends and
develops workable opportunities for MSD mapping the current MSD business
expansion strategies such as MCO, MSD SBU and forthcoming projects.

13) Act as a delivery unit of MSD on strategic review recommendations..

QUALIFICATION:

Master's degree in business related field or equivalent qualifications from a

recognized institution with experience of 8 years relevant working experience,
preferably in the Tanzania public health sector, 4 of which should be at a managerial
level managing large, complex projects to successful completion. Must possess
Professional Project Management skills with proven record in managing complex
projects or implementing company strategic initiatives.

JOB TITLE: CLEARING & FORWARDING MANAGER 1 POSITION MSD Head

Office (Job Ref DP 01)

REPORTS TO: DIRECTOR OF PROCUREMENT

SUPERVISES: CLEARING OFFICERS

JOB PURPOSE: In charge of all functions related to the clearing and forwarding of
all medical related consignments, imported by MSD or by the Ministry of Health,
Community Development, Gender, Elderly and Children; or exported by MSD to other
countries at any Tanzania boarder points

DUTIES AND RESPONSIBILITIES:

1) Manage all functions related to the clearing and forwarding for all consignments at
the point of entry.
2) manage the effective relationship with all stakeholders in the clearing industry so as
to keep abreast with changing nature of the work
3) Verify the authenticity of all clearing charges payment requests before sending them
to the Director of Procurement
4) Ensure good governance in managing clearing finances and accounts including third
part clearing bills.
5) Liaise with the Directorate of Logistics on offloading containers and receiving of
goods at MSD country boarder points and ensure cleared goods have been received
in line with the provisions provided in the East Africa Community Management Act
and VAT Act
6) Explore and maintain a seamless and efficient work process to ensure the unit operate
strategically.

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 7) Ensure claim process for short landed consignments is initiated and ensure empty
containers are returned to the shipping line on time, and container deposits are
refunded.
8) Supervise guide and lead employees within the section to ensure the section has high
performing staff that are adequately assessed.
9) Perform any other duties relevant to MSD as may be assigned by supervisor

QUALIFICATION:

Bachelor Degree in Arts, Business or procurement and supply chain management;

or Logistics Management
Masters in: Business Administration, International Business or procurement and
supply chain management; or Logistics Management
8 years experience

COMPETENCIES:

Sound knowledge in East Africa Community management Act, and VAT Act
Contract management skills
Clearing and forwarding skills.
Logistics skills.
Computer skills Managerial skills
Material management skills
Good communication skills, (in both English and Kiswahili).

JOB TITLE: CHIEF FINANCIAL ACCOUNTANT 1 POSITION MSD HEAD

OFFICE (JOB REF DFP 01)
DIRECTORATE: FINANCE AND PLANNING
SUPERVISES: REVENUE ACCOUNTANTS, EXPENDITURE ACCOUNTANT

JOB PURPOSE: Establish and maintain financial policies and management information
system, prepares, develops and analyses financial information to allow MSD to make well
informed decisions to ensure future suitability, profitability and growth

DUTIES AND RESPONSIBILITIES:

1) Advice the Director of Finance and Planning in all matters related to financial
accounting.
2) Manage a system of accounts for banking transactions and correspondences to enable
accurate and timely reporting on the financial performance of MSD operations.
3) Manage a system of accounts for goods and services to enable accurate and timely
reporting of MSD expenditure and revenues and propose investment option.
4) Oversee a system of approving payments within specified limits for all goods and
services procured by MSD; per timeline ensuring debtors values are kept at minimum
level.

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5) In liaison with Stock Verification Manager review stock (financial) position periodically
to maintain a link between financial and physical values. Ensure proper maintenance
and accurate records on all types of revenue s, payments, assets and liabilities.
6) Review from time to time internal control band their effectiveness and suggest
improvements based on current market practices. Provides supervision in the
preparation of accounting and other financial reports as per MSD financial regulations
7) Manages the requirements of External and Internal Auditors to ensure a full and rigorous
audit of MSD Accounts, ensuring audit issues are attended timely.
8) Ensure safety and good custody of the company financial records and proper
coordination of staff in the unit
9) Liaise with other departments for formulation of systems and procedures pertinent to
proper financial accounting control
10) Participate in budget preparation , preparation of statutory reforms and board papers
11) Perform any other relevant duties as may be assigned by the immediate supervisor

QUALIFICATION:

Holder of Masters Degree in Finance or Business Administration or equivalent

qualification with a first degree majoring in Finance or Accountancy from a
recognized institution; CPA (T) or equivalent qualification with at least ten years
work experience in the relevant field four of which must have been in senior
position. Must be computer literate and application skills in various accounting
computer packages is a must
COMPETENCIES
Sound financial decision in the organization
Proper allocation of resources in the organization to ensure effective accounting ,
financial management practices
Effective custody of MSD budget; revenues are banked and accounted for , expenditure
budget is used according to financial regulations
Effective management of the operating budget for the finance

JOB TITLE: MANAGER INTERNAL AUDIT (DG 02)

UNIT: INTERNAL AUDIT UNIT
REPORTS TO: CHIEF INTERNAL AUDITOR
SUPERVISES: PRINCIPAL INTERNAL AUDITOR AND SENIOR INTERNAL
AUDITOR

JOB PURPOSE

Plans and supervises Annual Assurance and consulting activities in accordance with the
International Professional Practice Framework (IPPF) issued by the Institute of the Internal
Auditors (IIA) and the MSD Internal Audit Charter. Supports the Chief Internal Auditor in
planning, execution, reporting and communicating the engagement results to Executive
Management Team (EMT) and to the Board of Trustees through the Audit and Risk
Management Committee, working within the Chief Internal Auditor plans and implements

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periodic internal Quality Assurance and Improvement Program (QAIP) to improve the
quality and effectiveness of the Internal Audit Unit and comply to
the Internal Auditing International Professional Practice Framework.

DUTIES AND RESPONSIBILITIES:

1. Plans and supervises the annual risk assessment exercise for the entire MSD to
facilitate the
2. preparation of the annual Risk Based Internal Audit Plans and supervises the
execution of fraud risk assessments.

3. Investigates ethical issues and proposes measures for resolution.

4. Assist the Chief Internal Auditor to Prepare Risk based Annual Audit Plan for the
approval of the Audit & Risk Management Committee.

5. Prepares the scheduling of both Assurance and consulting engagements and

establishing the resources allocation and needs for the approval of the Chief Internal
Auditor

6. Reviews all engagement plans prepared by Senior/ Principal Internal Audit Officer
and submit them to the Chief Internal Auditor for approval.

7. Conducts the second review of engagement working papers and the draft
engagement reports for final review and approval by Chief Internal Auditor.

8. Assists the Chief Internal Auditor to plan and execute the periodic Internal Quality
Assurance and Improvement Program (QAIP).

9. Assists the Chief Internal Auditor to implement recommendations/ corrective

actions on the findings of both internal and external Quality Assurance and
Improvement Program (QAIP).

10. Conducts annual performance appraisal for Senior Internal Audit Officers and
Principal Internal Audit Officer. Advises The Chief Internal Auditor on appropriate
staff development and improvement programs.

11. Initiates the periodical improvement to Internal Audit manuals and audit programs.

12. Supervises and coordinate to preparation of monthly reports for EMT.

13. Assist the Chief Internal Auditor to prepare Quarterly reports for submission to the
Audit&Risk Management Committee, Public Procurement Regulatory Authority
(PPRA) and Ministry of Finance Internal Auditor General Division.

14. Knowledge/Skills/Experience

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QUALIFICATIONS

Bachelor degree in Finance, Accounting, Pharmacy, Information Technology, Computer

Science or its equivalent.
Masters degree in Business administration, Finance, or Accounting, Information
Technology, Pharmacy, Internal Auditing or equivalent.
Certified Public Accountant registered by National Board of Accountants and Auditors
(CPAT) or/and Certified Internal Auditor (CIA)
Possession of either Certified Information System Auditor (CISA) or Certified Fraud
Examiner (CFE) will be added advantage.
8 years relevant experience

JOB TITLE: PROCUREMENT MANAGER-NORMAL ( DP 02)

DIRECTORATE: PROCUREMENT
REPORTS TO: DIRECTOR PROCUREMENT
SUPERVISES: PRINCIPAL AND SENIOR PROCUREMENT OFFICER

JOB PURPOSE
In charge of the procuring materials that fit company specifications, negotiate and
network with
suppliers, contractors and service providers. Ensure availability of pharmaceuticals and
medical
supplies required are supplied at the right time and at the right place

KEY DUTIES
1. Preparation of ABP and budget in line with the corporate objectives and goals
2. Review selected list of items to be in line with the National Standard Treatment
Guidelines and NEMLIT
3. Review and propose for update of the technical specifications of medicines,
medical supplies and equipment to match the most current applicable medical
interventions so as to realize value for money procurement.
4. Collaborate with QA section to get better specifications which will ensure that
MSD
procure competitive quality products that are efficacious.
5. Compile user department requirements and prepare the corporate annual
procurement
plan (APP)
6. Supervises the preparation of tender documents, advertisement, opening of
tenders,review of evaluation reports and proposal of contract awards in
collaboration with Quality Assurance Section.
7. Coordinate negotiation on goods and services contract agreements and monitor
their implementation progress
8. Supervise contract administration and tracking of call off orders as per Annual
Procurement Plan.

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 9. Liaising between ministry, suppliers, manufactures, relevant internal departments
and customers on matters related to procurement of pharmaceuticals and medical
supplies for building and maintaining good relationships.
10. Supervise and ensure that the process of responses of procurement queries arising
out of audit or from bidders is seamless and coordinated to ensure timely and
quality of response.

11. Put in place and maintain plan for local suppliers development and Prepare timely
and accurately monthly and quarterly procurement performance reports including
reports for GPSA and PPRA
12. Ensure all procurement proceedings are compliant to laws, rules, regulations and
guidelines
13. Supervise, guide and lead employees within the section to ensure the section has
high
14. Performing staff that are adequately motivated and well assessed and appraise
subordinate staff.

15. Review and update timely risk register and supervise implementation of planned
mitigations.

16. Perform any other duties relevant to MSD as may be assigned by supervisor

QUALIFICATIONS

Bachelor Degree in Procurement and Supply Chain Management or Bachelor

Degree in
Pharmacy.
Master degree in procurement and supply chain or Master Degree in pharmacy
Medicines and medical supplies knowledge
Procurement and contract management knowledge
Versatile knowledge in international markets
8 years of experience in the same field.
PSTPB registered
Registered with Board of Pharmacists

COMPETENCIES
Innovative skills
Confidence and negotiation skills
Stress Management skills
Reconciliation Skills
Project management skills
International negotiation skills
Good communication skills

JOB TITLE: ADMINISTRATIVE OFFICER ( DHRA 01)

DIRECTORATE: HUMAN RESOURCE AND ADMINISTRATION

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REPORTS TO: ADMINISTRATION MANAGER
SUPERVISES: OFFICE MANAGEMENT SECRETARIES,
REGISTRY,ADMINISTRATIVE DRIVERS AND OFFICE ATTENDATS

JOB PURPOSE
Assists in the development of administrative policies, rules and regulations to ensure
effective and efficient utilization of resources, tools, facilities and equipment

KEY DUTIES
1. Maintains up to date and correct records of all properties and procurement made
and ensures that complete inventory of physical assets is available for operational
andaccounting purposes to enable effective decisions to be made
2. Ensures administrative contracts for MSD assets are up to date; including
insurance contracts
3. Ensure proper allocation of staff benefits such as mobile top up, fuel and performs
ticketing to travelling staff
4. Assists in allocating physical assets such as office machines, equipment and
furniture and keep current records of users to enable management to plan internal
usage efficiently
5. Supervises the internal transport logistics requirements and make sure they are
efficiently
6. allocated review car track reports and report any deviation
7. Supervise and manage efficient company registry section to ensure company
documents are stored in securely and zero tolerance on leakages.
8. Supervises the cleaning services, fumigation, electricity, water and sewage in an
efficient and timely manner
9. Provides administrative support to zones including guidelines, guidance, advises,
general administrative issues, operations, and services
10. Supervise guide and lead employees within the section to ensure the section has
high performing staff that are adequately assessed.
11. Perform any other duties relevant to MSD as may be assigned by supervisor

QUALIFICATIONS
Bachelor Degree in Human Resource Management/Business administration/public
administration
2 years of working experience in the relevant filed management Drive

COMPETENCIES
Written & oral communication skills,
Customer service (internal customers) satisfaction oriented,
Problem solving,
Professional integrity,
Collaboration,
Property management

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JOB TITLE: OFFICE MANAGEMENT SECRETARY 1 POSITIONS MSD
HEAD OFFICE (JOB REF DHRA 02)
REPORTS TO: ADMINISTRATIVE OFFICER
SUPERVISES: NONE

JOB PURPOSE
Provides secretarial and related office services for MSD management

DUTIES AND RESPONSIBILITIES:

1) Types confidential documents, correspondence and undertakes normal secretarial
duties.
2) Handles internal and external incoming mail marked for the personal attention of
the boss, files and distributes them ensuring proper maintenance and
confidentiality.
3) Follow up on Director's desk for outgoing or pending task to be performed and keep
record of files for action by the supervisor.
4) Organizes and facilitates meetings, safari and appointments for the boss
5) Consolidating required departmental consumable items and raise requisition on the
same
6) Double checking office security to ensure that nothing is left unsecured
7) Dispatching outgoing mails/letter and keeping records of each outgoing mails
8) Make sure the Office is clean and well arranged for the respective head of the
directorate or as the case will be.
9) Ensure proper and optimal usage of office equipment such as Photocopier, Printing
Machine, binds booklets and reports to Administrative officer in case of faulty
10) Perform any other duties relevant to MSD as may be assigned by supervisor
QUALIFICATION:
Diploma in secretarial/ business administration
Computer literacy, Word, excel, power point, Outlook and Internet.
2 years of experience as a secretary.

COMPETENCIES
Sound secretarial knowledge
Typing skills
Letter writing skills
Filling skills
Knowledge of operating office machines, Computer, fax, photocopier binding and
scanning machines)

JOB TITLE: DRIVER 15 POSITIONS MWANZA, MOSHI, DODOMA,
TANGA, MBEYA, TABORA & DAR ZONES, HQ (JOB REF DCZO 01)

REPORTS TO: TRANSPORT OFFICER

SUPERVISES: TRUCK ASSISTANT

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JOB PURPOSE
Ensures safe and cost effective delivery of drugs and medical supplies to the located sites
at specified time.

DUTIES AND RESPONSIBILITIES:

1) Conduct prevehicle inspection to the assigned vehicle before traveling and perform
routine service to the vehicle under your control to ensure it is clean and in good
running condition to operate cost effectively.
2) Timely dispatch of office documents to the assigned destination
3) Account for the safety of the vehicles to the officer incharge and report any mechanical
defect for further administrative decisions
4) Keep record of vehicle movement and distance covered within its logbook to ensure
proper tracking of fuel and routes covered.
5) Checks the vehicle to ensure that it has a valid insurance cover and road worth license.
6) Drives vehicle safely taking into account the safety of other road users and passengers
in the vehicle according to the traffic rules and regulations in place
7) Delivers goods and supplies to destinations and ensures timely and safe delivery.
8) Double check the allocated items for distribution to ensure accuracy in picking and
allocation before loading onto the vehicle
9) Ensure the signing of delivery documents for records keeping of goods delivered to
respective customers
10) Collecting customer complaints as the case will be and provide report on the same to
the respective authority
11) Loading and off-loading of goods for delivery to the respective customers
12) Responding to customer queries/questions as they arise during the delivery of goods
13) Account for the security of the vehicles and goods in it during distribution
14) Performs any other duties relevant to MSD operations as assigned by the supervisor
QUALIFICATION:
Ordinary Secondary school education
Holder of a valid driving license
Driving skills Training with VETA or NIT
2 years of working experience from a reputable organization

COMPETENCIES
Better understanding of State traffic laws, rules and regulations
Defensive driving skills
Customer Care skills
Introduction/elements of pharmaceuticals
Computer Literacy
Sales and marketing skills
Forklift operation skills

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JOB TITLE: QUALITY ASSURANCE OFFICER (MANAGEMENT SYSTEM) 1
POSITION (JOB REF DG 03)
REPORTS TO: SENIOR QUALITY ASSURANCE OFFICER
SUPERVISES: NONE

JOB PURPOSE: TO implement quality standards as approved by MSD management and

international standards organizations

DUTIES AND RESPONSIBILITIES:

1) Prepares quality management plans and develops quality system improvement
methods
2) Puts in place processes needed for the quality management system and facilitates
their implementation and maintenance
3) Provides quality assurance input during tender design and evaluation phases
4) Periodically conducts quality management reviews
5) Maintains quality system documentation such as quality policy, quality manual, and
documented procedures required by quality standards
6) Maintains quality performance records and databases i.e. Timely checks, control,
distribute and update all Quality Management System documentation required by
MSD
7) Carries out inspections to ensure compliance to ISO Quality Management
Standards
8) Carries out inspections to ensure compliance to ISO:9001: 2008 Quality
Management Standards and provide advice on the same
9) Verification of system implementation by conducting a comprehensive internal
audits regularly and continuous follow up on ISO: 9001:2008
10) To organize and facilitate the management review as required by ISO requirements.
11) Provision of comprehensive awareness for all MSD staff on Quality Management
System (ISO 9001:2008) implementation and tips for continual improvement.
QUALIFICATION:
BSc. in Pharmacy/Laboratory Technology
Certificate in inspection and Sampling procedures as per ISO 2859-1
2 years experience

COMPTENCIES.
Quality Management System implementation Skills
Documentation skills

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 Coordination skills
Training Skills

JOB TITLE: PHARMACIST-SUPERINTENDENT (MBEYA, DAR ZONE,

MWANZA) 3 (JOB REF DG 04)
REPORTS TO: ZONAL MANAGER
SUPERVISES: PHARMACEUTICAL TECHNICIANS, ACCOUNTS ASSISTANT

JOB PURPOSE: TO provide advice to customers and ensure proper use of prescribed
medication to attain required adherence of drugs

DUTIES AND RESPONSIBILITIES:

1) Prepares quality management plans and develops quality system improvement
Develop and drive sales strategies for Community Pharmacy Outlet taking
into account the growth potentials competitors activity and the existing
customer base. This includes reviewing the existing products and
introduction of new products.
2) Enhance key customer account relationship management sales
3) To ensure the Outlet is adequately secured with appropriate security
mechanism including alarm system, CCTV camera, appropriate fire
detection and fire-fighting equipment.
4) Timely advice the management on sales business trends that have impact on
MSD threats and opportunities
5) Accountable for planning, managing, budgeting, cost controlling, monitoring
and customer services
6) Management all aspects of operation and strategic risks including monitoring
of advances portfolio, strictly adherence to provision of MSD policies to
ensure minimum losses.
7) Develop and maintain an open communication channel with subordinates
and other team members to foster team work and to facilitate change process.
8) Work closely with zonal managers to ensure that customers has seamless
service experience through all MSD delivery channel
9) Put in place a Management Information System (MIS) that will enable
continually tracking of outlet physical and financial performance, monitoring
of customer satisfactions and provision of management report.
10) Recommend the platform for formulation of products and initiate the
development
(Innovation)
11) Plan and monitor supplies to ensure sustainability of availability of stocks to
customers.

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 12) Conduct market surveillance from time to time
13) Resolve customer complaints and ensure excellence of Outlet Customer
Service
14) Follow up of stock requisition orders from PMU on daily basis
12) Prepares monthly and quarterly reports for Advisory Team and Management

QUALIFICATION:

BSc. in Pharmacy from a recognized institution

Registered with the Pharmacy Board

COMPTENCIES.
Quality Management System implementation Skills
Marketing knowledge is essential.
Documentation skills
Coordination skills
Training Skills

JOB TITLE: WAREHOUSE ASSISTANT (10 POSITIONS MOSHI, TANGA,

IRINGA, MBEYA, TABORA, MULEBA & MWANZA ZONES) (JOB REF DCZO
02)
REPORTS TO:WAREHOUSE OFFICER
SUPERVISES: CASUAL LABOURERS

JOB PURPOSE
Ensures proper positioning of stock items through acceptable procedures

DUTIES AND RESPONSIBILITIES:

1) Ensures the picking and stacking of pallets on shelves.

2) Make sure the warehouse compound is clean to ensure drugs and medical supplies are
stored in a clean environment i.e keep the warehouse and premises neat and tidy.
3) Ensures proper positioning of drugs and medical supplies in the locations as identified
by the system.
4) Makes available empty locations to the receiving section for allocation of the incoming
drugs and medical supplies.
5) Identifies and segregates damaged, deteriorated and expired drugs and other supplies to
enable write-off from the books.
6) Records and reports any discrepancies for appropriate measures to be taken.
7) Ensures replenishment of stocks at picking locations basing on storage procedures i.e.
FEFO, FIFO
8) Prepares issue notes of all supplies to customers from the respective warehouses.
9) Performs any other official duties as might be assigned by superior.

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QUALIFICATION:
Diploma in procurement and supplies, supply chain, procurement and logistics,
pharmacy or its equivalent
Computer literate
1 year experience

COMPETENCIES
Inventory management skills
Forklift driving skills
Warehouse management skills

JOB TITLE: CUSTOMER SERVICE OFFICER HQ 1 POSITION (JOB REF DL

01)
REPORTS TO: VERTICAL PROGRAMS MANAGER
SUPERVISES: NONE

JOB PURPOSE

Maintains relationship with customers and acts as a link between MSD and customers and
ensure customers expectation are met

KEY DUTIES
Visits customers to understand their demands and service expectation
Updates customers ID cards and their authenticity periodically
Registers customer calls/complaints/feedback and suggests appropriate solutions
Provides feedback to customers complaints/issues raised
Collect client details and submit them to Customer Service Manager for establishment,
updation and maintenance of client contacts.
Collect annual customer demand forecast and share it with appropriate officer
Promotes sales of MSD items and builds awareness to customers on free issue items to
minimize losses due to expires.
Communicates with customers on availability of products or substitutes
Receive and validate special orders for special procurement and send them to senior
customer service officer.
Provides customer with price list, manuals and delivery information
Keeps track of back order sales and communicates to customers and other sections in
the department
Provide necessary inputs to support preparation of performance report
Creates sales transactions on discount products and free issues items
Performs any other duties relevant to MSD operations as assigned by the supervisor

KNOWLEDGE/SKILLS/EXPERIENCE

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 Bachelor degree in Pharmacy, Marketing or its equivalent
Computer skills
2 years experience

COMPETENCIES

Marketing skills
Pharmaceutical skills
Communication skills
Computer skills
Product knowledge

JOB TITLE: ASSISTANT ACCOUNTANT 2 POSITIONS MULEBA SALES

POINT & IRINGA ZONE MSD (JOB REF DCZO 03)
REPORTS TO: ZONAL MANAGER
SUPERVISES: ACCOUNTS ASSISTANT

JOB PURPOSE: To ensure up to date and accurate zone books of account

DUTIES AND RESPONSIBILITIES:

1) Prepare and post into the system all Zonal payments in accordance with MSD rules
and regulations
2) Prepares bank reconciliation statements for submission to the Chief Financial
Accountant monthly
3) Account for the correctness and accuracy of customer accounts
4) Ensures that all records and accounting documents in the section are properly kept
including cash and receipt books
5) Prepare expenses variation and capital expenditure reports and submit to Chief
Management Accountant
6) Assist Area Manager in preparation and compilation of Zonal financial year budget
7) Maintain Zonal fixed asset register and zonal budget
8) Prepare bank fund transfer (collections send to HQ) and bank zonal cash and cheque
collection daily
9) Post and approves invoices from suppliers, payment vouchers and all adjustments
passed by Accounts Assistant.
10) Review and reconcile Customers Statements and to issue to Customers

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QUALIFICATION:
Bachelor of Commerce (Accounting) or Equivalent
Computer literate
2 years

COMPETENCIES.
Banking skills
Bank reconciliation skills
Analytical skills
Records management
Cash management skills
Financial reporting skills

JOB TITLE: ACCOUNTS ASSISTANT 3 POSITIONS TANGA SALES POINT, MOSHI

ZONE & MBEYA ZONE (Job Ref DCZO 04)

REPORTS TO: ASSISTANT ACCOUNTANT

SUPERVISES: NONE
JOB PURPOSE: To maintain accurate zone books of account
DUTIES AND RESPONSIBILITIES:
1) Issues receipts to customers for cash and cheques collected.
2) Processes payments and related payments documents such as journal vouchers,
invoices, employees staff advances and other payments
3) Assists zonal Accountant to deposit in the bank cheques and zonal daily cash
collection.
4) Collects, file and posts in relevant books of accounts various accounting documents
like receipts invoices, bank statements, bank reconciliation statements and any
other accounting documents.
5) Assists zonal Accountant safe guard cash, receipt books, cheque books and fixed
assets
6) Provide inputs to zonal Accountant in preparation of monthly report
7) Analyses and reimburses the petty cash fund.
8) Participate in the preparation of monthly bank reconciliation in E9
9) Registering of fixed assets in the E9 register.
10) Preparation of daily cash position.
QUALIFICATION:
Diploma in (Accounting) or Equivalent
Computer literate
Graduates to 3 years

COMPETENCIES.
Banking skills
Cash management skills
Financial reporting skills

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 Petty cash management

JOB TITLE: RISK MANAGEMENT OFFICER 1 POSITION MSD HEAD

OFFICE (JOB REF DFP 02)
REPORTS TO: CHIEF MANAGEMENT ACCOUNTANT
SUPERVISES: CLAIMS OFFICER

Job Purpose
Coordinates risk management function of MSD. Responsible for identification and
assessment of risks to manage potential events that may hinder MSD reputation, safety,
security and financial prosperity.

DUTIES AND RESPONSIBILITIES:

1) coordinate the implementation of risk management activities throughout MSD
2) prepare the Risk Management Communication Plan
3) provide technical guidance to heads of divisions on the implementation of the risks
management framework
4) consolidate the risk registers of divisions to make the TMA risk register
5) prepare the Risk Tolerance information (MSD Consequence table, MSD
Likelihood Definition, Control effectiveness Rating Criteria and the TMA ( Heat
map) for the Management
6) summarise and consolidate Risk Management Reports received from managers for
onward presentation to the management
7) coordinate the drafting of risk reports to ensure consistency in standards and
formats
8) coordinate the drafting of Risk Management Strategy and its review
9) coordinate the incorporation of risk management activities into other business
processes including, strategic planning, and business planning and budgeting.
10) responsible for identification, design and implementation of capacity building
requirements for the risk management function
11) prepare the MSD Top 10 risks list for submission to the management

QUALIFICATION:
Bachelors Degree in Accounting, Business Administration, Risk Management and
or equivalent qualification
3 years experience in Risk Management activities

Competencies
Accounting knowledge
Report writing skills
Supply chain analytical skills
Risk Management and practice techniques
Ability to read and comprehend technical information
Effective communication and interpersonal skills

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 Ability to work under pressure and focus to detail
JOB TITLE: SOFTWARE DEVELOPER 2 POSITION MSD HEAD OFFICE (JOB
REF DICT 01)
REPORTS TO: PRINCIPAL DATABASE AND DEVELOPMENT
ADMINISTRATOR
SUPERVISES: NONE

JOB PURPOSE:
Designing, developing, modifying, implementing and maintaining MSD software
products.

DUTIES AND RESPONSIBILITIES:

1) Collaborate with other software developers, business analysts and Database
administrators to plan, design, develop, test, and maintain business applications in
accordance with established standards.
2) Collect and document user requirements and needs.
3) Prepare reports, manuals and other documentation on the status, operation and
maintenance of software.
4) Package and support deployment of software applications and their releases.
5) Develop, refine, and tune integrations between applications.
6) Support and maintain existing software functionality.
7) Investigate, Analyse, correct and resolve technical and application problems.
8) Assess opportunities for application and process improvement and preparing
implementation plans.
9) Adhere to high-quality development principles while delivering solutions on-time and
on-budget.
10) Provide second and third-level support to business users.
11) Monitors storage, utilization growth, changes and advices on capacity planning
12) Performs data backups, storage and recovery during development, implementation
and periodical testing
13) Maintains and updates the production system
14) Perform any other official duties relevant to MSD as may be assigned by
supervisor.

QUALIFICATION:
BSc degree in Computer Science/Information and communication Technology or
equivalent.
3 years experience in software development using VB.Net, C# and JAVA
MUST have strong knowledge of object oriented programming and design patterns.
Mobile Application Development especially on Android will be an added advantage
3+ years of experience developing data-driven applications utilizing significant
relational database engines as part of the overall application architecture (experience
with any or all of the following is highly desirable: MySQL, Oracle, SQL Server)

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 Experience is Enterprise application integration

COMPETENCIES
Analytical and innovation skills.
logical approach to problem solving;
Knowledge of various operating systems
Programming Skills
Communication and interpersonal Skills
ICT Security skills
Report production skills

JOB TITLE: INTERNAL AUDITOR 1 POSITION MSD HEAD OFFICE (JOB

REF DG 05)
REPORTS TO: PRINCIPAL INTERNAL AUDITOR
GRADE: MSDS 5
SUPERVISES: NONE

JOB PURPOSE.
Reviews the adequacy of operational and administrative procedures in accordance with
policy, instruction and regulations with a view of giving reasonable assurance that MSD
objectives are achieved and MSD operations are improved as well as to manage the normal
internal auditing activity within MSD.

DUTIES AND RESPONSIBILITIES:

1) Undertakes the audit of MSD operations to ensures that MSD operations comply
with internal controls system, policies and procedures and report accordingly.
2) Participates in developing effective budget, financial and internal control system in
line with MSD financial rules and regulations
3) Prepares and advise on audit guidelines to be used by MSD
4) Ensures quality and standards on creation of audit reports in line with the audit
standards
5) Participates in the formulation of audit plans and programs and prepares audit plans
for audit assignment
6) Participates in reviewing internal controls systems and procedures
7) Perform any other duties relevant to MSD as may be assigned by supervisor

QUALIFICATION:
Bachelor degree in Finance, Accounting or its equivalent
Registered with the National Board for Auditors and Accountants (NBAA) as
CPA
4 years relevant experience

COMPETENCIES

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 Analytical skills
Report writing and communication skill
Understanding professional standards, policies and regulations
International professional practice Framework (IPPF), Certified Fraud Examiner
(CFE) and Audit Command Language
Quality Assurance Internal Audits Programme (QAIP)

JOB TITLE: QUALITY ASSURANCE OFFICER (BIOMEDICAL ENGINEER) 1

POSITION MSD HEAD OFFICE (JOB REF DG 06)
REPORTS TO: SENIOR QUALITY ASSURANCE OFFICER
MSDS: MSDS 4

JOB PURPOSE: TO implement quality standards as approved by MSD management and

international standards organizations

DUTIES AND RESPONSIBILITIES:

1) Prepares quality management plans and develops quality system improvement
methods
2) Puts in place processes needed for the quality management system and facilitates
their implementation and maintenance, for medical devices
3) Periodically conducts quality management reviews, after sales visits for all medical
items sourced
4) advices the quality assurance manager on durability and specification for items
sources for clients
5) Perfoms maintenance checklist of engineering equipments
6) Carries out inspections to ensure compliance to ISO Quality Management Standards
7) Undertakes research to identify standard quality management procedures and the
required technologies to support them

QUALIFICATION:
Holders of Degree or FTC in Biomedical Engineering
Certificate in inspection and Sampling procedures as per ISO 2859-1
2years experience

COMPETENCIES
Analytical Skills
Sampling skills
Research skills
Communication skills
Sampling and Acceptance Quality Limit skills - ISO 9001:2008 QMS

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JOB TITLE: SENIOR RECORDS MANAGEMENT ASSISTANT 1 POSITIONS
MSD HEAD OFFICE (JOB REF DHRA 03)
REPORTS TO: ADMINISTRATIVE OFFICER
GRADE: MSDS 3
SUPERVISES: NONE

JOB PURPOSE
To supervise activities in the registry to ensure effective storage of documents,
proper file movements and that files and documents can be retrieved and are
available to decision makers whenever they are needed.

DUTIES AND RESPONSIBILITIES:

1) Supervises operational and strategic management of both open and confidential registry
files.
2) Provides the administration with support on file management in terms of guidelines,
guidance, advises and record management/filling systems.
3) Ensures that accompanying documents are endorsed.
4) Cross references letters in relevant files.
5) Marks the transit ladder to desk officer for action.
6) Prepares file register.
7) Receives in-coming mails and records it in relevant register.
8) Classifies and boxes records and documents.
9) Arranges files and records in racks and cabinets in the registry or archives.
10) Deals with requests for documents and records from other organizations.
11) Conducts daily file census.
12) Dispatches outgoing mails.
13) Circulates flimsy file to authorized officers
14) Perform any duty assigned by his/her supervisor

QUALIFICATION:
Holders of Diploma in Records Management from a recognized institution.
Computer knowledge is essential with at least four years of working experience in
the related field.

Diploma in Records Management from recognized institution

Knowledge on accounting and financial management
Four years experience in accounting and financial management.

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COMPETENCIES
Data and document management skills
Record keeping skills
Report writing skills
Attention to detail

JOB TITLE: SALES ASSISTANT CUM PHARMACEUTICAL TECHNICIANS (

DCZO 07)
DIRECTORATE: CUSTOMER SERVICE AND ZONAL OPERATIONS
REPORTS TO: SALES OFFICER
SUPERVISES: NONE

JOB PURPOSE
Processing of customers orders timely
KEY DUTIES
1) Process sales order for all verified and endorsed Normal, ILS and VP customer
orders (R & R).
2) Release and send signed sales order to the warehouse ready for fulfilment
3) Prepare customer invoices for all processed Normal, ILS and VP sales orders.
4) Identify all missed item on the sales order and communicate the same to the sales
officer
5) Provide inputs to support preparation of monthly sales reports that is to be
submitted to the area manager
6) Create and process customer back order for all missed items
7) Performs any other duties relevant to MSD operations as assigned by the
supervisor

QUALIFICATIONS :
Diploma in Sales, Marketing or diploma in pharmaceutical
Knowledge of standard computer applications and usage
COMPETENCIES
Strong analytical
Problem solving skills
Leadership skills
Communication skill
Report writing and research skills

Remuneration
An attractive package will be offered to the successful candidate for any of the above
positions.

ALL POSTIONS ATTRACT ATTRACTIVE REMUNERATION PACKAGE

MODE OF APPLICATION:

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Interested Tanzanians who meet the minimum requirements of any of the above position
should send their application letters stating how they meet the positions requirements in
writing, a CV listing names and contacts of 3 work related referees, 2 current passport size
photographs, and copies of their certificates to the address below so us to reach on, or
before 14 days after date of this advertisement. Only shortlisted candidates will be
contacted.

IMPORTANT: All applications should cite the code number of specific advert and
should be sent by post, email, courier, or delivered to:

Director General,
Medical Stores Department,
P.O. Box 9081,
Dar es Salaam.
[email protected]

MSD is an equal opportunity employer; women and people with disability are
highly encouraged to apply.

Caution: All positions will be treated in a transparent manner. Calling or canvassing for
interview will be treated as an offence and will automatically render your unfit; if you
suspect any unfavorable treatment, please email [email protected]

Note: This advertisement is also available in MSD website: www.msd.go.tz

Dedicated to Save Your Life

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