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(1) The probability that a customer waits more than 10 minutes is 0.135 based on the exponential probability density function given. (2) If the customer goes to the bank twice next month, the probability that the customer leaves without being served once (X=1) is calculated. There are four possible outcomes for the two visits. The probability is found to be 0.23355. (3) In summary, for a customer that goes to the bank twice, the probability they will leave once without being served due to a wait over 10 minutes is 0.23355.

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263 views2 pages

3 4 5

(1) The probability that a customer waits more than 10 minutes is 0.135 based on the exponential probability density function given. (2) If the customer goes to the bank twice next month, the probability that the customer leaves without being served once (X=1) is calculated. There are four possible outcomes for the two visits. The probability is found to be 0.23355. (3) In summary, for a customer that goes to the bank twice, the probability they will leave once without being served due to a wait over 10 minutes is 0.23355.

Uploaded by

Nadia Karima
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Fuad Adrian

PR-I Matematika Terapan (Statistik) Fuad


Iskandar
Adrian
1606843722
Iskandar
1606843722
3.4.5. The length of time, Y, that a customer spends in line at a bank tellers window before being served is

described by the exponential pdf f Y ( y )=0.2 e0.2 y , y0 .

(a) What is the probability that a customer will wait more than ten minutes?
(b) Suppose the customer will leave if the wait is more than ten minutes. Assume that the customer goes
to the bank twice next month. Let the random variable X be the number of times the customer leaves

without being served. Calculate p X (1) .

Penyelesaian.
Diketahui: 0.2 y
probability density function : f Y ( y )=0.2 e , y0

asumsinya : Y adalah waktu tunggu pelanggan dalam antrian sebelum dilayani (dalam menit)
Ditanya: P(Y 10)
(a).

(b).
p X ( X =1 ) , jika X = frekuensi pelanggan menunggu 10 menit dan pelanggan

datang ke bank dua kali.


Solusi:

(a). P (Y 10 )= 0.2 e0.2 y dy


10

e0.2 y
10 {
e0.2 () (e0.2 (10 ) )

0 (e2 )

e2=0.135

Jadi, kemungkinan pelanggan menunggu 10 menit adalah 0.135.

(b). Anggap kejadian pelanggan pergi karena menunggu 10 menit kita namakan P, dan

kejadian pelanggan dapat dilayani dengan waktu tunggu 10 menit kita namakan T.
Kemungkinan yang akan dilakukan pelanggan dalam dua kali datang ke bank adalah :
Hari I
Hari II
P T

P PP PT
T TP TT
Karena kejadian di hari I dan hari II adalah independen (kejadian di hari I tidak akan

mempengaruhi kejadian di hari II), dan probabilitas P = P(P)=


Fuad Adrian
PR-I Matematika Terapan (Statistik) Fuad
Iskandar
Adrian
1606843722
Iskandar
1606843722
P (Y 10 )=0.135 , maka :

2
P( PP) = P( P) P (P) = 0.135 = 0.018225

P( PT )= P( P) P (T ) = 0.135 ( 10.135 ) = 0.116775

P(TP) = P(T ) P( P) = ( 10.135 ) 0.135 = 0. 116775

P(TT ) = P(T ) P(T ) = ( 10.135 )2 = 0.748225

Jumlah 1.000000
Karena X =1 dipenuhi oleh kejadian PT dan TP, maka
p X ( X =1 )=P ( PT ) P ( TP )=P ( PT ) + P ( TP )=0.116775+ 0.116775=0.23355

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