ENGLISHCONFERENCE.

COM

DIALOGUES
FOR
MEETINGS

CORPORATE ENGLISH
LANGUAGE
MODULES
BY PROF. GLENN JOHN RICHARDSON
 @ALL RIGHTS RESERVED ENGLISHCONFERENCE.COM INTERNATIONAL
ENGLISHCONFERENCE.COM MODULE 1
______________________________________________________

MEETINGS

GREETINGS : INTRODUCING ONESELF : EXPRESSIONS

GOOD MORNING EVERYBODY !

MORNING TO YOU ALL !
HELLO EVERYONE !
WELCOME EVERYBODY !

PLEASED TO MEET YOU ALL

HELLO, IM MR. JOHN SNOW THE SALES DIRECTOR (INFORMAL)(CONTR)

HOW DO YOU DO.?

ALLOW ME TO INTRODUCE MYSELF, I AM MR. JOHN SNOW (FORMAL)

GREETINGS : INTRODUCING OTHERS : EXPRESSIONS

THIS IS SARAH WILD, OUR ACCOUNT DIRECTOR (INFORMAL)

THIS IS JOHN BROWN OUR MARKETING DIRECTOR (INFORMAL)

MAY I PRESENT MISS WILD, OUR DIRECTOR OF ACCOUNTS (FORMAL)

ALLOW ME TO INTRODUCE MISS WILD, OUR DIRECTOR OF ACCOUNTS

(FORMAL)

SAMPLE DIALOGUES

INFORMAL

A) HELLO, IM JOHN SNOW THE SALES DIRECTOR, PLEASED TO MEET YOU

B) HELLO, PLEASED TO MEET YOU, IM MIKE EVANS, HEAD OF MARKETING

FORMAL
A) HOW DO YOU DO I AM JOHN SNOW THE DIRECTOR OF SALES

B) HOW DO YOU DO, I AM MICHAEL EVANS THE DIRECTOR OF MARKETING

ENGLISHCONFERENCE.COM MODULE 2
_____________________________________________________________________

MEETINGS - MAKING OFFERS

WOULD (YOU/YOU ALL) LIKE A DRINK ?

MAY/CAN (I/WE) OFFER (YOU/YOU ALL) SOMETHING TO DRINK ?

LET ME OFFER YOU A COFFEE / TEA / SOME WATER, PLEASE ! (INFORMAL)

WE WOULD LIKE TO TAKE YOU ALL FOR DINNER THIS EVENING

PLEASE ALLOW US TO TAKE YOU OUT TO DINNER

IT IS OUR PLEASURE TO TAKE YOU ALL FOR DINNER THIS EVENING

WE REQUEST THE PLEASURE OF YOUR COMPANY FOR DINNER THIS EVENING

SAMPLE DIALOGUES

TO SINGLE

A) MR. JONES, MAY/CAN WE OFFER YOU SOMETHING TO DRINK ?

B) YES PLEASE, I WOULD LIKE A COFFEE, A BLACK COFFEE !

TO MULTIPLE

A) WOULD YOU BOTH LIKE SOMETHING TO DRINK?

B) NO, THANK YOU. / YES, PLEASE, ID LIKE A TEA WITH SUGAR.

INFORMAL

A) WE WOULD LIKE TO TAKE YOU OUT TO DINNER THIS EVENING !

B) OH THAT WOULD BE NICE! / OH THANK YOU VERY MUCH!

MORE FORMAL

A) ITS OUR PLEASURE TO TAKE YOU OUT FOR DINNER THIS EVENING

B) OH, WE WOULD BE DELIGHTED TO COME!

ENGLISHCONFERENCE.COM MODULE 3
_____________________________________________________________________

MAKING REQUESTS

I WOULD LIKE AN APPOINTMENT WITH MR. SNOW PLEASE

WE WOULD LIKE A MEETING WITH MISS JONES PLEASE

I NEED A CONFIRMATION FOR THE MEETING PLEASE

WE NEED SOME INFORMATION PLEASE

I REQUEST A MEETING (FORMAL REQUEST)

I WANT MR. JONES PLEASE! (IRRITATED REQUEST/DEMAND)

SAMPLE DIALOGUES

A) I WOULD LIKE AN APPOINTMENT WITH MR. SNOW PLEASE

B) YES, WHO IS CALLING PLEASE ?

A) IM MR. BLACK OF ABC SOLUTIONS LTD. IN LONDON

B) FINE ILL TELL HIM WHEN HE ARRIVES
A) THANK YOU

A) I NEED AN INTERNET CONNECTION PLEASE

B) YES OF COURSE JUST A MOMENT

A) 1 WANT MR. JONES PLEASE.. ITS URGENT !

B) JUST A MOMENT ILL TELL HIM

A) I REQUEST A MEETING IMMEDIATELY (FORMAL)

B) RIGHT, ILL CALL EVERYBODY NOW

ENGLISHCONFERENCE.COM MODULE 4
_____________________________________________________________________

ASKING ABOUT POSSIBILITIES AND OPPORTUNITIES + REPLIES

MAY I HAVE ..PLEASE ?

CAN I HAVE .. PLEASE ?

IS IT POSSIBLE TO HAVE ?

IS THERE A POSSIBILITY OF HAVING ?

WOULD IT BE POSSIBLE TO HAVE ?

COULD I HAVE . PLEASE?

ID LIKE TO KNOW IF IT IS POSSIBLE TO ?

DIALOGUES

A) EXCUSE ME, MAY/CAN I HAVE A PEN PLEASE?

B) OF COURSE, HERE YOU ARE MADAM.

A) IS IT POSSIBLE TO HAVE THE RESULTS BY WEDNESDAY?

B) YES, I THINK SO. /NO, I DONT THINK SO

A) IS THERE A POSSIBILITY OF HAVING THE ROOM AT 10 AM?

B) YES I THINK SO. / IM NOT SURE, BUT ILL JUST CHECK.

A) COULD WE HAVE A PROJECTOR IN THE CONFERENCE ROOM

PLEASE?
B) YES SIR. ILL ASK THE TECHNICIAN

A) ID LIKE TO KNOW IF IT IS POSSIBLE TO HAVE A CATERING SERVICE

AT LUNCHTIME FOR OUR CONFERENCE ON THURSDAY.
B) YES IT IS POSSIBLE. ILL SEND YOU THE DETAILS BY E-MAIL.
OR WOULD YOU LIKE US TO ORGANISE IT?

ENGLISHCONFERENCE.COM OBSERVATION
_____________________________________________________________________

It is important to be open or clear on what we are doing. Very often

language barriers are not so easy to overcome and many feel the
embarrassment of not understanding another person especially when
decisions have to be made in the workplace.
Obviously, in the beginning we have to be synthetic in our approach and
try to keep the language as simple as possible

THE ACHRONYM THAT COMES TO MIND IS K I S S

KEEP IT SHORT AND SIMPLE

Sometimes different situations can provoke the need to express certain

concepts but when we are beginning we need to be more passive more
receptive and patient.

Repetition is the key. Too often students dont realize the necessity to
repeat over and over again.
How many times do we listen to a song or repeat a song if we want to learn
it ?

Secondly we have to practice our language in a context and have graded

reading material on these contexts such as work or hobbies.
Having a target or incentive is very useful and it stimulates us to learn.

Finally the negative approach is detrimental to our learning process.

Always try to work with positive people.

________________________________________________________________
ENGLISHCONFERENCE.COM Meetings 1
_____________________________________________________________________

THE MEETING -----> PERSONNEL LOGISTICS PROBLEMS

PARTICIPANTS -----> A) ANNA, B) BOB, C) CATHY, D) DINA.

DIALOGUE

A) OK, DINA IS LATE, SO SHALL WE START?

B) IM READY

C) I AM TOO, LOOK, HERES DINA NOW!

D) MORNING EVERYONE, SORRY IM LATE..

THEY SIT ROUND A TABLE IN ANNAS OFFICE. SHE IS THE HR MANAGER

DIALOGUE

A) OK, WE ARE HERE TO DISCUSS THE PROBLEMS IN THE OFFICE ON

WORK ORGANIZATION. .. RIGHT?

B) YES. .WELL; WHEN THE CLIENTS RING, WITH A PROBLEM WE NEVER KNOW
WHAT TO SA,Y OR, HOW TO RESPOND BECAUSE THE TECHNICIANS ARE
USUALLY OUT OF THE OFFICE

C) THATS RIGHT. IT HAPPENED TWICE YESTERDAY. I GAVE THEM TOMS

MOBILE PHONE NUMBER, BUT THEY RANG BACK SAYING HE DIDNT
ANSWER AND, THEY SAID IT WAS URGENT

D) YES ANNA, IT HAPPENS VERY OFTEN, SOMETIMES TWICE A DAY

A) SO, WE ARE SAYING IT IS A PROBLEM REGARDING THE TECHNICIANS,

BECAUSE THEY ARE NOT RESPONDING TO THE CALLS. RIGHT?

B) YES I THINK SO

C) I DONT THINK ALL THE CLIENTS HAVE THEIR COMPANY MOBILE NUMBERS!

A) I SEE, HOW MANY TECHNICIANS DO WE HAVE OUT ON JOBS?

B) WE HAVE ALL SIX OUT OF THE OFFICE THIS WEEK

D) I KNOW THERE IS A LOT OF WORK AT THE MOMENT, AND THERE ARE

TWO START-UPS IN ABC AND NAC

B) I SUGGEST WE CALL A MEETING WITH THEM ON FRIDAY AFTERNOON,

WHEN THERE IS LESS MOVEMENT..

A) OK, ILL MAKE A NOTE OF THAT

D) I THINK IT WOULD BE BETTER TO TELL THEM TO ANSWER THE CALLS..

C) I AGREE. I THINK THEY DONT WANT TO BE DISTURBED BY THE CLIENTS..

A) WELL,. I HAVE TO SAY IN THEIR DEFENCE THAT SOMETIMES IT IS

IMPOSSIBLE TO REPLY WHEN YOU ARE WITH ANOTHER CLIENT
B) YES I KNOW, BUT, IT HAPPENS TOO OFTEN!

C) EXACTLYTHE PROBLEM IS WE GIVE THE CLIENTS A BAD

IMPRESSION. IT SEEMS AS IF WE ARE AVOIDING THEM

D) I PROPOSE THAT ONE TECHNICIAN SHOULD BE AVAILABLE AT ALL

TIMES TO REPLY TO THE CLIENTS

A) OK, ILL SEND OUT A MEMO AND ILL CALL A MEETING FOR FRIDAY AT 4PM.
TO DISCUSS THE MATTER. IS THERE ANYTHING ELSE TO DISCUSS?

T) NO, NO, NO

A) ALRIGHT, ILL SEE YOU ALL AT LUNCHTIME.

________________________

GRAMMAR

PRESENT AND PAST TENSES

ADVERBS OF FREQUENCY
WILL FOR DECISIONS
PLURAL PRONOUNS
SUGGESTIONS
QUANTIFIERS

ENGLISHCONFERENCE.COM Meetings 2

MEETING FRIDAY ----- > COMMUNICATION PROBLEMS TECHNICIANS

PARTICIPANTS ----- > A) ANNA, E) EDWARD, F) FRANK, G) GERRY

DIALOGUE

A) OK, THANKS FOR COMING. IM SURE THIS WONT TAKE LONG.

DID YOU ALL READ THE MEMO THAT I SENT A FEW DAYS AGO?

T) YES, YES, YES

THEY ALL NOD THEIR HEADS. THEY ARE A LITTLE SERIOUS

DIALOGUE
A) SO WHAT CAN WE DO TO RESOLVE THIS PROBLEM?

E) WELL, I THINK IT IS RATHER EXAGGERATED

A) WHAT DO YOU MEAN?

E) WELL, I PERSONALLY RECEIVE VERY FEW CALLS ON MY MOBILE

A) AND DO YOU ANSWER THEM?

E) USUALLY YES, BUT, IT IS VERY DIFFICULT TO HEAR THE PHONE

 SOMETIMES BECAUSE OF THE NOISE IN THE FACTORIES

F) I FEEL THE SAME. WHEN I AM DOING THE START-UP IT ISNT

POSSIBLE TO REPLY DUE TO THE DEMANDS OF THE JOB.

G) WELL HONESTLY, I HAVE ANSWERED THE CALLS MANY TIMES

WHEN IT WAS POSSIBLE. MAYBE I FORGOT TO CALL BACK JUST A FEW
TIMES BECAUSE I WAS VERY BUSY.

A) WELL, IN MY OPINION THIS HAS TO IMPROVE AND YOU SHOULD SET

AN ANSWERING MESSAGE ON YOUR PHONES TO ADVISE THEM THAT
WILL CALL BACK WHEN POSSIBLE.

E) YES, I SUPPOSE THATS A GOOD IDEA.

A) THIS IS IMPORTANT GUYS. BECAUSE WE WANT TO GIVE PROMPT

AFTER SALES SERVICE. WE DONT WANT A BAD REPUTATION.

F) WELL, ANYWAY, I THINK OUR LEVEL OF SERVICE IS VERY HIGH

A) YES FRANK, BUT THATS NOT THE POINT. THEY NEED TO KNOW THAT
WE ARE AVAILABLE..WORD ALWAYS GETS AROUND IF WE ARE
UNRELIABLE OR UNAVAILABLE AND WE DONT WANT THAT!

G) SOMETIMES WE CANT REPLY UNTIL THE NEXT DAY BECAUSE OF THE

WORK SCHEDULE OR LOGISTIC PROBLEMS

A) I KNOW, BUT IF WE LEAVE A MESSAGE OR AN ALTERNATIVE NUMBER

TO CALL THEN WE WILL PLACATE OUR CLIENTS. IF WE DONT, WE
MAY LOSE THEM!

E) OK ANNA, ILL TELL THE OTHER GUYS TO SET A MESSAGE. IM SURE

THEY WILL AGREE.

F) AND WE CAN LET THEM KNOW THAT WE WILL CALL BACK THE SAME
DAY IF POSSIBLE.

A) HOW ABOUT THIS FOR A MESSAGE

I REGRET WE ARE UNAVAILABLE AT PRESENT PLEASE LEAVE YOUR
NAME AND NUMBER AND WE WILL GET BACKTO YOU AS SOON AS
POSSIBLE TODAY

G) OR FIRST THING IN THE NEXT MORNING IF IT IS LATE AFTERNOON..

RIGHT?

A) YES GERRY, ALRIGHT, AND ILL SET UP A SIMILAR ANSWERING SERVICE

HERE IN THE OFFICE
OK ITS 4.30 NOW AND I HAVE TO GO. SEE YOU ALL ON MONDAY!

T) OK GOOD WEEKEND, BYE!.

A) BYE BYE!

ENGLISHCONFERENCE.COM Time Expressions 1

GIVING AND ASKING FOR INFORMATION ABOUT TIMES OF MEETINGS

EXPRESSIONS WITH THE TIME

THE MEETING STARTS AT 9.00 AM. THIS MORNING

BEGINS AT 9.30 AM.
COMMENCES AT 10.00 AM.
FINISHES AT 4.00 PM. THIS AFTERNOON
STOPS AT 4.30 PM.
TERMINATES AT 7.00 PM. THIS EVENING

THE MEETING IS SCHEDULED FOR MONDAY

PLANNED FOR TUESDAY
ORGANISED FOR WEDNESDAY
PROGRAMMED FOR THURSDAY /

THE MEETING WILL BEGIN SHORTLY / IN A WHILE / SOON

START LATE / IN 30 MINUTES
FINISH LATER ON TODAY
THE CONFERENCE WILL TERMINATE AT THE END OF THE WEEK
BE OVER SOON / IN AN HOUR / BY MIDDAY

THE MEETING IS ABOUT TO START

IS TAKING PLACE NOW
IS STARTING SOON / LATER ON / TODAY

WE ARE HAVING A MEETING TODAY / TOMORROW / ON FRIDAY / NEXT WEEK

AFTER LUNCH / BEFORE LUNCH / ON FRIDAY

THE MEETING SHOULD LAST ALL DAY / MORNING / AFTERNOON

COULD / MAY LAST AGES
MIGHT TAKE LONG
THE CONFERENCE WILL CONTINUE ALL WEEKEND

DIALOGUES

A) EXCUSE ME, WHAT TIME IS THE MEETING/DOES IT START PLEASE ?

B) THE MEETING STARTS AT 9.00

C) WHEN IS THE MEETING PLEASE ?

D) THE MEETING IS ABOUT TO START IN THE CONFERENCE ROOM!

E) HOW LONG WILL THE MEETING LAST?

F) IT SHOULD LAST ALL MORNING AND MAYBE AFTER LUNCH!
IT MAY TAKE ALL DAY !

ENGLISHCONFERENCE.COM Time Expressions 2

EXPRESSIONS - POSITIVE / NEGATIVE - TIME AND CONTENT

A) THE MEETING WENT ON FOR HOURS !

B) THE MEETING LASTED AGES !

C) WE TOOK AGES TO FINISH THE MEETING !

D) I COULDNT WAIT FOR THE MEETING TO END !

E) THAT WAS A SHORT MEETING! IT LASTED ONLY 20 MINUTES !

F) THE MEETING WAS OVER IN A FLASH!

G) THE MEETING WAS VERY USEFUL / FRUITFUL / POSITIVE / OK

H) THE MEETING BROUGHT UP MANY INTERESTING POINTS FOR

DISCUSSION

TYPICAL QUESTIONS / REACTIONS ABOUT MEETINGS

A) EXCUSE ME, ARE YOU COMING TO THE MEETING BEATRICE?
B) YES ANNA, I AM. ILL BE ALONG SHORTLY

C) DON THE MEETING IS ABOUT TO START ARE YOU READY

D) THANKS COLIN, ILL BE THERE AS SOON AS I FINISH THE CALL

E) FRANK I NEED SOME INFO ON THE XXXX PRODUCT

F) WELL IM IN A MEETING NOW. EDDIE, CAN WE TALK ABOUT AS SOON AS IT
FINISHES IN ABOUT AN HOUR ?
E) YES ALRIGHT. ILL WAIT FOR YOUR CALL.

G) HARRY, THE SALES MEETING HAS BEEN CANCELLED !

H) REALLY! HOW COME ?
G) SHORTAGE OF PERSONNEL AND LACK OF TIME I PRESUME.

I) JOHN, THERES A MEETING AFTER LUNCH. ARE YOU COMING ?

H) THANKS IAN. BUT IVE GOT A MEETING AT ABC SORRY !

ENGLISHCONFERENCE.COM THE STRUCTURE

THE AFFERMATIVE AND NEGATIVE PHRASE TABLE

SUBJECT AUXILIARY NEG ACTION VERB PREPOSITION

QUANTITY OBJECT
___________________________________________________________________________________________

I START

ONE/TWO MEETING
YOU CAN INTRODUCE
NOT A
DOZEN MR JONES
COULD TALK ABOUT
COULD
COPIES
HE DISTRIBUTE
CATALOGUE
MUST
SHE WOULD CONSIDER
PROJECT

COSTS
IT SHOULD HAVE/HAS

MANPOWER
NOTE DOWN

ALTERNATIVES
CALCULATE
WE
SUGGESTIONS
WILL TRY
YOU NOT
SHALL EVALUATE AROUND A
POSSIBILITIES
THEY
PREPARE THE
MISTAKES
UNDER
CONFIGURATION
INTERRUPT OVER
BOB/MARY DO SOME
DESIGNS
DOES LOOK AT BY
COMPONENTS
TECHNICIANS MANY
CHANGE
STAFF
TOM & JAN IN MUCH
AVOID
TO A LOT
OF PARTS
LIKE(S)
AT
THE COMPANY DO/ES A FEW
MONEY
ON
NEED A
LITTLE TIME
MODIFY NEAR
THE CLIENT DARE
NEED(S) BEHIND
SEVERAL DELIVERIES

THE GOODS
WANT(S) ABOVE
THE SUPPLIER
FINISH BELOW

MEET

IT IS IMPORTANT TO INFORM THE STUDENT THAT THERE IS A STRUCTURE TO THE

LANGUAGE AND THAT IT IS SIMPLY A MATTER OF REPETITION !!
THE TABLE ABOVE IS THE AFFERMATIVE NEGATIVE FORMS OF THE PHRASE.
ENGLISHCONFERENCE.COM THE STRUCTURE 2

THE INTERROGATIVE PHRASE TABLE

INTERROGATIVE AUXILIARY SUBJECT ACTION VERB PREPOS. ART OBJECT

----------------------------------------------------------------------------------------------------------------------------------------------------------------
----------------------------------------------

WHAT _______ I SET UP TO A PROJECTOR

WHAT DO
DOES YOU START
AT THE REPORT
WHICH ______
DISTRIBUTE
DRAWING
CAN/MAY HE DISCUSS IN
WH SOME
WILL SHE CONSIDER WORKERS
SHALL ANY
WHERE IT HAVE ON STAFF
MUST
WE NOTE DOWN MANY
WHEN SHOULD MUCH PROTOTYPE
WOULD YOU (ALL) PREPARE OF
COULD
WHO THEY TRY A LOT PROJECT
WANTS OVER
THE MEETING EVALUATE ONE COSTS
THE REPORT
HE PROJECT CONFIGURE UP MANPOWER
HOW
AM/ARE/IS MODIFY ALTERNATIVES
HOW MUCH ____ THE DRAWING DOWN
THE COMPONENTS CHANGE
HOW MANY ____ SUGGESTIONS
THE SUPPLIER CALCULATE AROUND
HOW OFTEN POSSIBILITIES
INTERRUPT
HOW LONG NEEDS FOR MISTAKES
THE DESIGN LIKE
HOW FAR CONFIGURATION
THE REPORT AVOID FROM
HOW + ADJ. COMPONENTS
NEED
THE PEOPLE BETWEEN PARTS
DO
MONEY
THIS/THAT CONSIGN ABOVE
THESE/THOSE TIME
FINISH
BELOW
MEET DELIVERIES
UNDER
WANT
 HAVE I / YOU /WE / THEY STARTED
HAS HE / SHE / IT

ENGLISHCONFERENCE.COM MEETING 3

THE MEETING - THE PRODUCT MODIFICATIONS - NECESSITIES

DIALOGUE
b) Ok everyone, lets start. Ill start with the first draft of the
prototype. here is a copy of the drawing.

e) Do ABC have a copy of this drawing ?

b) No, they dont. They should send the modifications today

f) Must we change the configuration of the design ?

b) No, we have to change the dimensions. it is too wide.

e) May I interrupt please.?

b) Of course.

e) I think we should also evaluate the rise in temperature

because when it increases, it changes the shape a little

b) Good point Eddie. Well consider that tolerance too.

g) What time will they send us the new dimensions Bob?

b) I think after two pm. they are changing the housing so it

will be a little bigger

f) And the consignment? when must we consign the prototype ?

b) We have to finish the product by Friday, including testing.

e) Do they want a miracle ? it will not be easy!

b) I know. we could work overtime. Im sure they will pay.

g) But we only have five days ! Shall we meet again in a few days
to see our progress ?

b) Better tomorrow afternoon . Ok guys, lets get down to it!

ENGLISHCONFERENCE.COM MEETING 4

THE MEETING - DISCUSSING PRICES - MAKING A DEAL - ORDER

Conditionals - If you give us a discount, we will increase the order .

Desires - Would like to + object + verb
DIALOGUE
B) Good morning Mr. Snow and Miss Jones. Im Bruno Barolo. Please have a seat.

V) Yes, thank you for coming. We hope your hotel is suitable. If you have any problems
please inform me. I'm Miss Anna Vincenti.

S) Thank you. Pleased to meet you.

J) Fine thanks, the hotel is fine. It is a tranquil place.

B) So, let's get down to business. I'm the Director of Vallata del Sole Wine products.

S) Yes. It's very interesting. You are part of a consortium, right?

V) Yes, the NICPV. Mr. Barolo here, is one of the seven representatives.

J) Right, Mr. Barolo. As you know we represent the ABC European Hotel chain.
We'd like to discuss prices and hopefully make a large order. A preliminary order.
Then see how sales develop. We are looking for a continuing collaboration.

B) Of course. I understand. We have a good range of wines and liquors.

J) Of course we have to make a deal on this.

B) Naturally. However, first I'd like Miss Vincenti to take you for a quick tour here.
It is customary with our guests.

S) That's fine. Absolutely!

V) Then, please follow me

THEY GO FOR A TOUR OF THE WINE PROCESSING SYSTEM AND THEN THE CELLAR
WHERE THERE ARE MANY DIFFERENT VARIETIES ALSO FROM OTHER WINE GROWERS
IN THE AREA. AFTER FORTY MINUTES THEY RETURN TO THE OFFICE
-------->

B) Welcome back! What do you think of the place?

J) It's very interesting, also the photo gallery of the past.

B) Yes but my family bought the estate in 1948 and we also bought another seven
acres of land in 1968. I was just a boy. This was the beginning of our organic produce.

S) Well, now we have a better idea. I know what we want. Lets get down to business?

V) Fine. So which wines would you like to choose?

'
J) We would like to order the red 'Freisa' and the 'Del Sole' white.

S) Yes. So, what is the unit price?

B) The red is 3.50 a bottle and the white is 3.25 euro.

V) The price depends also on how much you order: If you buy 100 bottles we will give
you a ten percent discount.

J) And, if we buy 1000 bottles?

B) If you buy 1000, we will give you a 15% discount.

S) That sounds good. What do you think Miss Jones?

J) Yes I agree. Thats a reasonable offer.

S) Good. We would like 150 bottles of the 'Vintage Rosso del Sole' also.
B) Right. If you buy 200 bottles of Vintage, we will give you a twelve percent discount.

J) How much is it per bottle?

V) It's 4.25 euro. It is a wine with floreal notes, very aromatic and strong.

S) Alright. We will take 200 bottles, if you give us a few samples of the other wines.

B) Naturally, of course! We will supply a selection of ten other wines!

J) Well Mr. Barolo, Miss Vincenti, I think that concludes our business.

V) Fine. Now, we would like to invite you to lunch, please. --------

S) Oh, thank you. That's very kind!

B) Not at all. I'll just make a phone call and then we can go.

V) Would you both like some coffee or tea?

S) No thanks, just a little water please Miss Vincenti

J) The same for me thanks..

V) Fine, here you are.

B) OK Im ready. I booked a table at the Luna Blu Ristorante. We can go.

_________________________________________________________

GRAMMAR
WILL (IN THE FIRST CONDITIONAL) (DECISIONS)
OFFERS
REQUESTS
INVITATIONS
GENERAL COURTESY

EXPRESSIONS USED IN THIS MEETING:

Lets get down to business

Not at all
Naturally, of course
Ill be with you in a minute
make a deal
have a good range
a few samples
a reasonable offer
the same for me thanks
it is customary with our guests

ENGLISHCONFERENCE.COM MODULE 5
SUGGESTIONS AND PROPOSALS AND OPINIONS

I suggest/propose we + verb Shall we + verb

What about + verb + ing Lets + verb
How about + verb + ing In my opinion its .

DIALOGUE

A) We need new ideas for the kitchen table range

B) Shall we outsource a freelance designer?
A) Yes, good idea.

A) We have to change the material of the sofa.

B) What about cotton canvas?
A) Thats a good idea!

A) I propose we redesign the sofa range

B) Why?
A) Well, the present designs are a bit dated.
B) In my opinion they are still marketable but we can think about it.

A) The wood chosen for this table is quite soft.

B) How about using a better quality of wood, for example willow?
A) Yes, alright, but it will cost more!
B) But it will be higher quality and last longer.

A) Shall we introduce more colour schemes in the sofas?

B) Yes, why not. What do you suggest?
A) I suggest using deep red, dark blue beige and brown.

A) What about introducing metallic lighting systems?

B) Well we already have some.
A) Yes but the designs are too old-fashioned.

A) Lets re-size the chaise-longue?

B) Whats wrong with the original?
A) I think it is too small for some adults and too big for children.

A) How about creating some bigger floor lamps designs.

B) Why?
A) Because we have only two models and they are rather small.
B) Alright, Ill start on it tomorrow.

ENGLISHCONFERENCE.COM MODULE 6

AGREEING DISAGREEING ACCEPTING REFUSING

We can agree to your conditions if .

We are in total agreement that.
We are in accordance with your idea/proposal
We accept your proposal

We are not sure that.

Im sorry but/Im afraid I dont agree
We cant accept this/that offer
I will not accept this..
We cant accept this/that offer
We refuse to accept these conditions
Its not possible for us..

.to be finished 17/01/17