MCB Bank Ltd.

Stock Exchange Branch, Lahore.

　

Advisor:
Mr. Khurram shahzad
(Lecturer)

Muhammad ajmal khan

F003-MBA-028

February 21, 2006

Dedication & Acknowledgements

I dedicate this internship report to my parents. Because of their prayers and
encouragement I have been able to complete this report.

Praise is to Allah, the most Gracious and Merciful, who blessed me with the
knowledge and wisdom and enabled me to overcome this task. Heartiest
gratitude to my parents without their continuous encouragement and love I could
not have accomplished this task.

I am very grateful to my advisor Mr. Khurram Shahzad and Mr. Fahad Hassan
Incharge placement centre for their continuous help, support and time during the
entire course of my internship. I am also very grateful to all the staff members at
MCB Stock Exchange Branch, Lahore especially Mr. Zulfiqar Sani and Mr.
Muhammad Jassem Butt for their guidance and encouragement.

　
　

　
Executive Summary
MCB Bank Limited (Formerly Muslim Commercial Bank Limited) has a solid
foundation of over 50 years in Pakistan, with a network of over 900 branches,
over 750 of which are Automated Branches, over 222 MCB ATMs in 41 cities
nationwide and a network of over 12 banks on the MNET ATM Switch.

MCB's operations continued to be streamlined with focus on rationalization of

expenses, re-alignment of back-end processing to increase productivity,
enhancement of customer service standards, process efficiency and controls.
The Bank has taken the lead in introducing the innovative concept of centralizing
Trade Services in the country by providing centralized foreign trade services to
branches with a view to improve efficiency, expertise and reduce delivery cost.

During my internship in MCB I worked in Remittances, Advances, Foreign

Exchange and Customer Service Office department and I successfully completed
all the task/duties that were assigned to me.

During the course of internship I learned about different functions performed by

Remittances, Advances, Foreign Exchange and Customer Service Office
department and bank as a whole. I also learned bank’s correspondence with their
customers and within branches. I learned about documentation requirements and
record keeping for different activities and processes, especially the
documentation requirement for different kinds of financing facilities.

Table of Contents
Chapter 1 6

About the Organization 6

1. MCB in Brief 7

1.1. History 7

1.2. The Mission 8

1.3. The Business 8

2. Principles of Performance 9

2.1. Customer Focus 9

2.2. Quest for Quality 9

2.3. Employees Respect 9

2.4. Team Based Approach 9

2.5. Good Corporate Citizenship 10

3. Corporate Information 11

4. Management Committee 13

Chapter 2 14

Business Operations 14
1. Banking Sector Overview 15

2. MCB’s Performance Overview 16

3. Products and Services 17

3.1. Personal Banking 17

3.2. Corporate Banking 21

3.3. Online Services 22

3.4. Virtual Banking 24

3.5. Islamic Banking 25

4. MCB’s Competitive Strategies 26

Chapter 3 29

Learning As A Student 29
1. Duties & Accomplishments 30
Bibliography 39

Annexure 40

Chapter 1
　
About the Organization
1.
MCB in Brief
1.1. History
MCB Bank Limited (Formerly Muslim Commercial Bank Limited) has a solid
foundation of over 50 years in Pakistan, with a network of over 900 branches,
over 750 of which are Automated Branches, over 222 MCB ATMs in 41 cities
nationwide and a network of over 12 banks on the MNET ATM Switch, which as
a combination is considered to be the core competence of MCB.

MCB has become the only bank to receive the Euromoney award for the fourth
time in the last five years. MCB won the "Best Bank in Pakistan" in 2005, 2004,
2003, 2001, and in 2000 the "Best Domestic Bank in Pakistan" awards. In
addition, MCB also has the distinction of winning the Asia Money 2005 & 2004
awards for being "The Best Domestic Commercial Bank in Pakistan".

Ten years after privatization, MCB is now in a consolidation stage designed to

lock in the gains made in recent years and prepare the groundwork for future
growth. The bank has restructured its asset portfolio and rationalized the cost
structure in order to remain a low cost producer.

MCB now focuses on three core businesses namely Corporate, Commercial and
Consumer Banking. Corporate clientele includes public sector companies as well
as large local and multi national concerns. MCB is also catering to the growing
middle class by providing new asset and liability products. MCB looks with
confidence at year 2005 and beyond, making strides towards fulfillment of its
mission, "to become the preferred provider of quality financial services in the
country with profitability and responsibility and to be the best place to work".

1.2. The Mission

“To become the preferred provider of quality financial services in the country with
profitability and responsibility and to be the best place to work.”

1.3. The Business

MCB is in its over 50 years of operation. It has a network of over 900 branches
all over the country with business establishments in Sri Lanka and Bahrain. The
branch break-up province wise is Punjab (57%), Sindh (21%), NWFP (19%) and
Baluchistan (3%) respectively.

2.
Principles of Performance
2.1. Customer Focus
Over the years MCB has developed strong relationships with its customers by
understanding their needs and treating them with respect, dignity and
importance. The driving force behind its commitment and services is its focus on
customers, ensuring that it not only meets, but exceeds their expectations.

2.2. Quest for Quality

MCB strives to achieve excellence by ensuring that every moment of our time is
spent in adding value, making sure that we do things right, first time, and every
time. With this quest for quality, MCB has always taken initiatives in bringing
banking into a new arena; from cash to the convenience of plastic; from branch
banking to internet banking and from face-to-face customer interaction to online
accessibility.

2.3. Employees Respect

MCB encourages diversity and treat each of our employees with fairness. MCB
gives constructive feedback for their continuous development and seek
suggestions from all employees for further improvement. The bank ensures that
quality performance is acknowledged and rewarded and exercise utmost
responsibility in decision-making with regards to our employees.

2.4. Team Based Approach

MCB believes in achieving its Mission and Vision by working together as a
combined group. MCB treats its employees as its internal customers and ensure
that the requirements of internal customer focus are always met. Equipped with
in-depth product knowledge, and recognizing the strengths in each individual, the
bank strives for optimum-results from our co-workers and bringing out peak
performances by working towards common goals and objectives in today's
dynamic banking environment.

2.5. Good Corporate Citizenship

MCB seeks to continuously improve the quality of life in our communities. The
bank realizes that it has a responsibility to the society in which it operates and it
seeks ways of playing a positive role for the betterment of the community at large
for a progressive environment, better living and a brighter future.

3.
Corporate Information
Board of Directors

Mian Mohammad Mansha

Chairman

S.M.Muneer
Vice Chairman
 Tariq Rafi
Mohammad Arshad
Shahzad Saleem
Sarmad Amin
Mian Umer Mansha
Aftab Ahmad Khan
Atif Yaseen

Mohammad Aftab Manzoor

President & Chief Executive

Advisor

Raza Mansha

Audit Committee

Mian Mohammad Mansha

Chairman
Mian Umer Mansha
Member
Aftab Ahmad Khan
Member

Chief Financial Officer

Ali Munir

Company Secretary

Tahir Hassan Qureshi

Auditors

A.F.Ferguson & Co.

Chartered Accountants

Riaz Ahmed & Co.

Chartered Accountants
 Legal Advisors

Mandiwalla & Zafar

Advocates & Legal Consultants

Registered Office

MCB Building, F-6 / G-6,

Jinnah Avenue, Islamabad.

Principal Office

MCB Tower
I.I. Chundrigar Road, Karachi.

Registrar's and Share Registration Office

THK Associated (Pvt.) Ltd.

Shares Department, Ground Floor,
Modern Motors House
Beaumont Road, Karachi.

4.
Management Committee

　
from left to right
M.U.Usmani Malik Abdul Waheed Salman Ahmed Usmani Ali Munir

Mohammad Aftab Manzoor Shahid Sattar Aneeq Khawar Shoaib Qureshi

Musaddiq Ijaz Zafar Abrar Naqvi Aamer Hassan Zaidi

　
　

Chapter 2
　
Business Operations
1.
Banking Sector Overview
Pakistan’s banking and finance sector grew by over 21 percent from July 2004-
March 2005 amid the eight percent expansion in the services sector in Pakistan.

Financial sector in Pakistan is going through a fast-paced transition as new

groups were buying out foreign banks’ operations in Pakistan. The number of
listed banks is also increasing. While the income from core banking activity has
increasing due to higher business volume, earnings are also expected to improve
due to ventures into consumer finance, housing finance and enhanced lending to
the agriculture sector.

In just four years the banking industry has expanded tremendously and now
there are more than two dozen commercial and investment banks operating in
the country. Commercial banks in the private sector had performed well since
their inception, registering overall growth in the deposit base and profits. The
banks also managed to maintain a healthy credit portfolio.

Foreign banks have a strong presence in all major cities and are targeting high
net worth individuals and blue chip companies. Their strategy is quite successful
as they account for about 34 percent of total sector profits, despite having only
15 percent of deposits and 16 percent of advances.

During the first six months of the ongoing fiscal year, total assets of all the
scheduled banks increased by Rs 239 billion. Total assets grew by 8.5 percent
from Rs 2,800 billion in June 2004 to Rs 3,039 billion in Dec 2004. During the
first six months of 2004-05, there was also an increase of Rs 277 billion in the net
advances of the scheduled banks. Net advances grew by 19.3 percent from Rs
1,437 billion in June 2004 to Rs 1,714 billion in Dec 2004.

2. MCB’s Performance Overview

The first half of 2005 was very promising for MCB, as the bank has achieved pre
tax profits of Rs. 4.2 billion, compared with Rs. 2.2 billion for the same period in
2004. Profit after tax has more than doubled compared to the corresponding
period for 2004 and exceeds Rs. 3 billion – highest ever profit in the history of
MCB. This translates into earning per shares of Rs. 7.43.

Advance and deposit increased to Rs. 156 billion and Rs. 241 billion reflecting a
growth of 14% and 10% respectively. Additionally the bank’s assets expanded by
16% during the half year ended 2005 and crossed Rs. 300 billion marks.

Bank’s equity (capital and reserves) increased by 41% during the half year,
which was due to the issue of right shares and retained earnings. Increase in
equity would improve the lending limit and would provide the opportunity for
significant growth of the bank’s balance sheet. This would also help to meet the
capital requirement under Basel Accord II, which will be effective from 2007.

Based on continuing growth and consistently outstanding performance, MCB has

once again received the Euromoney Award 2005 for the “Best Bank in
Pakistan”. MCB has become the only bank to receive the Euromoney Award for
Excellence for the fifth time in last six years. In addition, Asia Money has also
declared MCB as “The Best Domestic Commercial Bank in Pakistan” for the year
2005.

3.
Products and Services
3.1. Personal Banking
Deposit Accounts

Khushali Bachat Account

Khushali Bachat Account, a Rupee savings account is one of MCB Bank’s

most popular products. Due to the low initial deposit, the account can be
opened by people from all walks of life and still avail the facility of daily
product profit calculation.

Mahana Khushali Bachat

MCB Monthly Khushali Scheme provides you with a steady income every
month. Just purchase a Monthly Khushali Certificate and you will enjoy a
steady income of your total deposit every month.

Pak Rupee Savings Account

MCB’s Pak Rupee Savings Account offers you attractive returns on your
Pak Rupee investment.

In addition, you have access to a countrywide ATM network convenient

cash accessibility 24 hours a day. The facility also provides you with
unlimited daily transactions with a limit on maximum withdrawal amount
through the ATM machines.

Pak Rupee Current Account

MCB’s Pak Rupee Current Account offers you the convenience of

unlimited withdrawals i.e. access to your funds whenever you want without
 any notice. There is no limit on the number of transactions you make in a
day plus you can avail finance facility up to 75% of the total deposit.

In addition, you have access to a countrywide ATM network convenient

cash accessibility 24 hours a day. The facility also provides you with
unlimited daily transactions with a limit on maximum withdrawal amount
through the ATM machines.

Pak Rupee Term Deposit

MCB Pak Rupee Term Deposit gives a higher rate of return. It gives you
choice of 1 month, 3 months, 6 months, 1 year, 2 years, 3 years, 4 years
and 5 year term deposits.

Saving 365

The MCB Saving 365 calculates profits on a daily product basis and gives
you the facility of unlimited withdrawals.

Foreign Currency Savings Account

MCB’s Foreign Currency Savings Account offers you attractive returns on

your Foreign Currency investment.

You can invest in any of the four currencies i.e. US Dollar,

UK Pound Sterling, Japanese Yen or Euro

Your foreign currency account is exempted from Zakat and

withholding tax

Foreign Currency Current Account

MCB’s Foreign Currency Current Account offers you the convenience of

unlimited withdrawals i.e. access to your funds whenever you want without
any notice. There is no limit on the number of transactions you make in a
day.

MCB Foreign Currency Term Deposit

 MCB Foreign Currency Term Deposit gives a higher rate of return. It gives
the choice of 1 month, 3 months, 6 months, 1 year, 2 years, 3 years, 4
years and 5 year term deposits.

Dollar Khushali Account

The Dollar Khushali Account, a Dollar based account was introduced in

1993 at selected MCB Bank branches. Today, you can open a Dollar
Khushali Account at over 200 branches in Pakistan.

Loan Products

MCB Business Sarmaya

“MCB Business Sarmaya” is the best Running Finance facility against your
residential property which empowers you to manage your business
dealings better. So act today and get MCB Business Sarmaya and thus
improve your business, avail lucrative opportunities and expand your
business, with absolute satisfaction of cash flows.

MCB Car4u

Life is like a chess board. You plan your career options. You analyze your
business moves. But when you really want to improve your life, you make
a power move. MCB CAR4U Auto Finance is the power move that assists
you in more ways than you ever imagined. It is affordable, with lowest
mark up, flexible conditions, easy processing and above all, no hidden
costs.

MCB Pyara Ghar

Some destinations require a long wait. Like waiting for a home of your
own. But with MCB Pyara Ghar it is now easy to step into your home and
start living a real life.

MCB Pyara Ghar is an ideal Home Finance from your own bank that lets
you Purchase, Renovate or Construct your home the way you have
always wanted. Having your own home was never so easy

Easy Personal Loan

MCB Easy Personal Loan provides you with the financial advantage to do
things you've always wanted to but never had the sufficient funds for. Take
that much-needed holiday. Buy a car. Refurnish your house. Purchase a
new TV. Finance a better education for your children.
 MCB Master Card

Since the beginning of time, people have tried to find more convenient ways to
pay, from gold to paper money and cheques. Today, money is moving away from
distinct hard currencies and towards universal payment products that transcend
national borders, time zones, and, with the Internet, even physical space. Plastic
or "virtual" money, credit, debit, and electronic cash products, inevitably will
replace cash and cheques as the money of the future.

MCB Rupee Traveler's Cheques

MCB Rupee Traveler's Cheques were first introduced in 1993 as safe cash for
traveling and travel related purposes. The product has been extremely popular
and is preferred over cash by customers while traveling and in all walks of life.

MCB Rupee Traveler's Cheques- The safest way to Carry Cash

3.2.
Corporate Banking
Cash Management Services

MCB’s network of over 900 branches in Pakistan enables it to collect and

disburse payments efficiently with its cash management services. This also
enables it to offer you a choice of paper based or electronic fund transfer
solutions including collection amounts, cross branch on- line transactions etc.

Working Capital Loans

Based on the customer’s specific needs, the Corporate Bank offers a number of
different working capital financing facilities including Running Finance, Cash
Finance, Export Refinance, Pre-shipment and Post- shipment etc. Tailor- made
solutions are developed keeping in view the unique requirements of your
business.

Term Loans

MCB offers Short to Medium Term Finance to meet capital expenditure and short
term working capital requirements of our customers. The loans are structured on
the basis of underlying project characteristics and cash flows of the business.

Trade Finance Services

Under Corporate Banking MCB offers trade finance services that include an
entire range of import and export activities including issuing Letters of Credit
(L/Cs), purchasing export documents, providing guarantees and other support
services.

3.3.
Online Services
MCB ATM Services

With a solid foundation of over 50 years in Pakistan, with more than 750
automated branches, 269 online branches, over 222 MCB ATMs in 41 cities
nationwide and a network of over 12 banks on the MNET ATM switch, MCB is
positioned at the forefront of the banking industry in Pakistan. This success has
been possible because of a never-ending drive to achieve higher levels of
excellence, constantly striving to raise the level of performance.

MCB Mobile Banking

At the forefront of technological excellence, MCB proudly introduces MCB

MOBILE BANKING. The convenience of accessing your account balance
information and mini statements whenever you want or wherever you may need
them, with comfort and peace of mind.

MCB Call Center

Keeping up with banking services can be tedious but not with MCB Bank, where
phone service is at your fingertips. Just dial our Call Centre from the comfort of
your home or office or wherever you happen to be. It offers basic banking
services for your convenience, eliminating the need for you to make unwanted
trips to your branch.

MCB Smart Card

MCB now brings you MCB SmartCard -a secure and convenient instrument of
payment with unmatched functionalities. It provides 24-hour direct access to your
bank account.

The convenience and flexibility of MCB SmartCard will help you live a smarter
life. It not only helps you manage your expenses, but also eliminates undue
interest on your day to day credit card transactions. Your balance is always
within your reach and you spend accordingly.

MCB Debit Card

Now MCB brings a secure, convenient and quick payment facility that enables
you to do purchasing by using your existing MCB ATM / MCB Smart Card as a
DEBIT CARD.

　
3.4.

Virtual Banking
MCB Virtual Internet Banking offers you the convenience to manage and control
your banking and finances – when you want to, where you want to. MCB’s Virtual
Internet Banking facility is simple and secure. And its free of cost. With MCB
Virtual Internet Banking you can access any of the banking services, 24 hours a
day, 7 days a week and throughout the year.

MCB Virtual Internet Banking offers a wide range of online services which makes
your banking accessible anytime and from anywhere.

Detailed Account Summary of all listed accounts.

Mini-statements of each of the listed accounts showing recent

transaction history for that account(s).

Statement-by-Period of each of the listed accounts, based on

the period specified.

Immediate or Scheduled Transfer of Funds between your own

accounts, as well as to third-party accounts setup as
beneficiaries, maintaining accounts with MCB.

Scheduling of ‘One-Time’ as well as ‘Recurring’ Funds

Transfers.

Payment of utility bills for registered Utility Companies.

Immediate or Scheduled Bills Payment. Scheduling of ‘One-

Time’ as well as ‘Recurring’ bill payments. Option for ‘Full’ or
 ‘Partial’ payment based on the payment conditions specified by a
particular Utility Company.

Bulk Salary Transfer for Corporate Customers, to facilitate them

in paying salary to the corporate employees, who maintain
accounts with MCB.

Bulk Funds Transfer for Corporate Customers.

Cheque Book Request for any of your listed accounts.

Payment/Transfer Alerts for reminding, in advance, prior to the

processing of specified payments and transfers.

Personal Alerts for reminding of pre-specified events and

occasions.

3.5. Islamic Banking

Deposit Schemes

For customers who are looking for a deposit opportunity where they can
purse their funds and reap halal returns on it, we offer the following
products:

• Al-Makhraj Saving Account

• Al-Makhraj Ianat Account

• Al-Makhraj Term Deposit

Fund Based Facilities

Ijarah Products

MCB’s Islamic Ijarah, analogous to the English term 'leasing’, is based on

the ‘Ijarah wa Iqtina’ concept which means the sale of the asset to the
lessee after the Ijarah has matured. Under this scheme, MCB will be the
owner of the asset, and the customer (lessee) will be given the asset to
use for a certain period of time in return for monthly rental payments. MCB
will give a separate unilateral undertaking that it will offer to sell the asset
to the customer (lessee) at the maturity of the Ijarah agreement at a price
 that may be equal to the security deposit amount, hence the term ‘Wa
Iqtina’.

Types of Ijarah

o Car Ijarah

o Equipment Ijarah

4. MCB’s Competitive Strategies

To be competitive the Bank has further reinforced its position in the Consumer
Banking arena by streamlining and re-launching the consumer financing products
and introducing more convenience based solutions. With the re-launch of auto
finance and house finance products, the Bank pushed the products with full
thrust. The Bank has also launched a running finance facility against mortgage of
property.

Technology continued to play an important role in improving and expanding

product offerings. The Bank introduced more IT based products to cater to the
changing lifestyles and needs of the customers. MCB Virtual-Internet Banking
was launched with wide ranging banking solutions for the customers ranging
from individual to corporate customers and it has become the most preferred
Internet banking solution in the country.

MCB also had the privilege of being the first Bank in Pakistan to launch the
comprehensive bill payment facility through its alternate delivery channels which
include Internet Banking, ATMs and MCB Call Centre, currently with six payment
partners. Similarly, the Bank also took initiatives to increase the usage of debit
facility. To provide timely and updated information, MCB has also provided a new
look to its website which is user friendly and considerably easy to browse.

The Islamic Banking initiative has been very successful in attracting new
customer, both individuals and companies. Similarly, those relationships, which
were confined only to current account facility, have grown into stronger business
relationships. The branch network was expanded to Lahore and Multan during
the last year and recently been extended to Hyderabad and Faisalabad. The
Bank plans to further expand its Islamic Banking branch network to other
metropolitan areas and also to introduce new sharia compliant banking solutions
to a wider range of customers for satisfying their individual and business needs.

Some wide-ranging new strategic initiatives were also taken up which will be
important for the Bank in years to come. A private company has been formed in
Hong Kong (fully owned subsidiary of MCB) in partnership with Standard
Chartered Bank, handling trade transactions of select countries in the Asia-
Pacific region. It is projected to earn US$ 1 million in its first year of operations.
To increase its international presence, the Bank will be opening its representative
office in Dubai and entering into major strategic alliances with banks in the UAE/
especially for marketing our consumer banking products to non-resident
Pakistanis. Furthermore, feasibility is also being carried out for entering other
international markets.

MCB's operations continued to be streamlined with focus on rationalization of

expenses, re-alignment of back-end processing to increase productivity,
enhancement of customer service standards, process efficiency and controls.
The Bank has taken the lead in introducing the innovative concept of centralizing
Trade Services in the country by providing centralized foreign trade services to
branches with a view to improve efficiency, expertise and reduce delivery cost.

Management of Human Resources has been one of our core focus areas. MCB
is committed towards attracting, retaining and motivating outstanding people.
Challenge for MCB is to provide an environment in which employees can better
realize their potential. The Bank introduced 'reward for performance' where high
potential officers were identified and rewarded accordingly. In view of the
competitive environment, the Bank is focusing on performance and introducing a
more robust performance management system. MCB is also strongly committed
to training its staff at all levels.

The Bank will also be implementing the full suite of the latest version of
SYMBOLS Version 8. MCB Bank will run SYMBOLS eFinance modules to deliver
personalized services to its customers over multiple delivery channels, while
SYMBOLS Enterprise Operations Center will serve as its core banking
transaction-processing engine. By implementing SYMBOLS, MCB Bank aims to
raise the level of its customer service and its time to market in new product
offerings for its three core banking businesses in Corporate, Commercial and
Consumer Banking - retaining its market leadership as Pakistan's progressive
Bank.

　
　
　
 　
　
　
　
Chapter 3
　
Learning As A Student
1.
Duties & Accomplishments
During my internship in MCB I worked in Remittances, Advances, Foreign
Exchange and Customer Service Office department and I successfully completed
all the task/duties that were assigned to me.

The duties that I performed and the thing I learned each day are given as follows:

July 15, 2005

Learned basic operations of remittance department

Learned how to make entries and vouchers for

Incoming TT(Telegraphic Transfer)

Made vouchers and entries for Incoming TT

 Observed other operations e.g. PO (Pay Order),
DD (Demand Draft)

July 16, 2005

Learned bank charges for PO, DD, TT & MT (Mail

Transfer)

Learned how to make entries and vouchers for

Outgoing TT(Telegraphic Transfer)

Made few Outgoing TT

Learned & Made Inter-Branch Credit Advices

against the checks received from outer city branches

July 18, 2005

Learned about the payment against PO & DD

received from other branches (usually the first activity
in the remittance dept.)

Learned how to issue a PO

Made entries against the TT and MT in the Day

Book

Made Incoming and Outgoing TT

Made Inter-Branch Credit Advices against the

checks

July 19, 2005

Made Debit vouchers against the TT, PO & DD

charges

Made Credit vouchers (contra) against the TT, PO

& DD charges

Made Incoming and Outgoing TT

Made Inter-Branch Credit Advices against the

checks
 Made entries in the Day Book

July 20, 2005

Learned Incoming & Outgoing TT Entries in the

Daily Voucher Record Sheet

Learned how to make DD and PO

Made Debit vouchers against the TT, PO & DD

charges

Made Credit vouchers (contra) against the TT, PO

& DD charges

Made Incoming and Outgoing TT

July 21, 2005

Learned basics of Remittance Software System

Made DD and PO entries in the Daily Voucher

Record Sheet

Made Inter-Branch Credit Advices entries in the

Daily Voucher Record Sheet

Made Incoming and Outgoing TT

Made Inter-Branch Credit Advices against the

checks

Made entries in the Day Book

July 22, 2005

Learned about different Stamps on the PO

Learned and made entries and vouchers against

Incoming MT

Made Incoming and Outgoing TT

Made Inter-Branch Credit Advices against the

checks
 Made entries in the Day Book

July 25, 2005

Learned and recorded the entries against Incoming

MT

Made Incoming and Outgoing TT

Made Inter-Branch Credit Advices against the

checks

Made entries in the Day Book

Issued Credit Advices against DD

July 26, 2005

Learned PO and DD issuance in detail

Made the entries against Intercity Received

Checks

Made Incoming and Outgoing TT

Made Inter-Branch Credit Advices against the

checks

July 27, 2005

Got more information about Remittance Software

System

Learned how to make cancellation entries in the

Remittance Software System in case of any
discrepancy

Made Debit vouchers against the TT, PO & DD

charges

Made Incoming and Outgoing TT

Made Inter-Branch Credit Advices against the

checks
July 28, 2005

Learned how to cancel a DD

Made Incoming and Outgoing TT

Made vouchers for incoming MT

Made Inter-Branch Credit Advices against the

checks

Issued Credit Advices against DD

July 29, 2005

Learned how to make entries against the incoming

TT for which the beneficiary’s account in some other
bank

Made Incoming and Outgoing TT

Made Inter-Branch Credit Advices against the

checks

Made entries in the Day Book

July 30, 2005

Was moved to Credits, got basic information about

different operations of Credits department

Learned about Running Finance against the

Saving Certificates also called Instant Finance

Studied few pages of Credit Manual

Studied a Instant Finance Case

Learned about the entries against Monthly

Installment for Car Financing

Made Daily Voucher Sheet

August 1, 2005
 Learned basic types of financing

Read Running Finance in detail from manual

Studied a Running Finance Case

Made Vouchers

Made Daily Voucher Sheet

August 2, 2005

Learned about the different documents required for

Credit Investigation

Learned about the documents required for

Running Finance

Learned the Concepts of Demand and Cash

Finance

Made Vouchers

Made Daily Voucher Sheet

August 3, 2005

Studied Export Refinancing from Manual

Made voucher for partial Adjustment of CF (Cash

Finance)

Filled ‘’Credit Proposal cum Sanction Advice MCB

Instant Financing, BBFS (Borrower Basic Fact Sheet)
and Application for Finance for renewal of 3 cases of
CF.

Made Lease Statement

Made Daily Voucher Sheet

August 4, 2005

Studied Documentation/Collateral Guidelines

 Made ‘’Disbursement Status-Leasing” Statement

Made CF Vouchers

Made Voucher Sheet

Made entries for monthly mark up against RF

(Running Finance)

August 5, 2005

Studied other types of Export Financing e.g. FAFB

(Finance Against Foreign Bills), FBP (Foreign Bills
Purchased)

Studied ‘’Sanction Advice” & ‘’Approval for

Financing”

Made Voucher and Voucher Sheet

Studied a Credit Report

August 8, 2005

Learned “General Documentation” for financing

Learned about FIM(Finance against Imported

Merchandise)

Made Daily Voucher Sheet

August 9, 2005

Learned documentation requirement for each type

of financing

Made Vouchers

Made Daily Voucher Sheet

August 10, 2005

Made monthly entry in the ‘Mark-up Recovery

Register’
 Made ‘Letter to Auditor’

Made Vouchers

Made Daily Voucher Sheet

August 11, 2005

Learned about L/C documents

Learned basics of Foreign Exchange operations

Made Voucher Sheet

August 12, 2005

Learned about different L/C related terms and

definitions

Learned about Payment against Foreign Currency

Checks

Learned about Foreign Inward Telegraphic

Transfer

Made Voucher Sheet

August 13, 2005

Made vouchers for Foreign Currency Cash

withdrawal

Made vouchers for FITT(Foreign Inward

Telegraphic Transfer)

Made Voucher Sheet

August 15, 2005

Learned about bank charges against L/C

Learned diff. types of SWIFT messages

Made Vouchers
 Made Daily Voucher Sheet

August 16, 2005

Worked as CSO(Customer Service Officer)

because CSO was on leave and performed the
following activities:

o Attended phone calls

o Attended customer inquiries

o Received ATM forms

o Received and entered daily DAK

o Issued ATM cards

o Issued balance Certificates and Bank

Statements

o Made charges vouchers for

TT/DD/PO

August 17, 2005

Studied few chapters of Foreign Exchange Manual

Learned about diff. types of L/Cs

Learned about diff. parties involved in L/C

Learned about Payment modes for L/C

Made Vouchers

Made Daily Voucher Sheet

August 19, 2005

Worked on the seat of A/C Opening/Check

Collection/Lockers because the Madam on this seat
was on leave, so learned and performed the following
activities:
 o Opened three accounts

o Issued check books

o Received ‘Check Book Issuance

Requisition’

August 20, 2005

Opened new accounts

Issued check books

Received ‘Check Book Issuance Requisition’

Made CCs(Check Collection)

Made Vouchers

August 22, 2005

Opened new accounts

Issued check books

Received ‘Check Book Issuance Requisition’

Made CCs

Made Vouchers

August 23, 2005

Worked as CSO(Customer Service Officer)

August 24, 2005

Opened new accounts

Issued check books

Received ‘Check Book Issuance Requisition’

Made CCs
August 25, 2005

Opened new accounts

Issued check books

Received ‘Check Book Issuance Requisition’

Made Vouchers

August 26, 2005

Sorted Foreign Currency Signature Verification

Cards

Opened new accounts

Issued check books

Received ‘Check Book Issuance Requisition’

Made CCs(Check Collection)

Made Electricity Bills Vouchers

August 27, 2005

Opened new accounts

Issued check books

Received ‘Check Book Issuance Requisition’

Made CCs(Check Collection)

Made SUI GAS Bills Vouchers

Made Telephone Bills Vouchers

Made Electricity Bills Vouchers

　
 　

　
Bibliography
The major sources of information and help were:

Articles and Reports

“Banking sector grows by 21.8%”, Daily

Times

“Small banks in the private sector gear up

for mergers, acquisitions” by MONEM
FAROOQI, February 10, 2005,

The Nation

MCB Annual Report 2004

MCB Half Yearly Report 2005

Websites

http://www.mcb.com.pk

Annexure
　



Broachers
visit www.mcb.com.pk
Business Sarmaya:

Virtual Banking:

Call Centre:

Islamic Banking: