Problem Statement - Final Portfolio - Draft 2
Problem Statement - Final Portfolio - Draft 2
1.0 Overview............................................................................................................ 3
2.0 - Significance of Problem...................................................................................... 4
3.0 - Proposed Solution............................................................................................... 5
3.1 Procedure.......................................................................................................... 5
3.2 - Specialized Drones.......................................................................................... 6
3.3 - Key Features of the Medical Drones:...............................................................7
i) Auto-Pilot.......................................................................................................... 7
ii) GPS Flight Assistance....................................................................................... 7
iii) Coming Home.................................................................................................. 7
iv) Camera........................................................................................................... 7
v) Motion Detector............................................................................................... 8
vi) Electric Powered.............................................................................................. 8
vii) Weather Adaptability...................................................................................... 8
3.4 - Target Market.................................................................................................. 8
4.0 - Design Constraints........................................................................................... 10
4.1 - Battery.......................................................................................................... 10
4.2 - Weather conditions....................................................................................... 10
4.3 - Privacy.......................................................................................................... 10
5.0 - Current Drones in the Market...........................................................................11
5.1- Allied Drones [11]........................................................................................... 11
5.2 - DJI Matrice 600 Pro [12]................................................................................ 11
5.3 - Flytrex Sky [13]............................................................................................. 12
6.0 - Benefits of Emergency Medical Drones............................................................12
6.1 - Efficiency....................................................................................................... 12
6.2 Convenience................................................................................................. 12
6.3 - Accessibility.................................................................................................. 13
7.0 Data Collection................................................................................................... 14
7.1 - Survey........................................................................................................... 15
7.2 - Question Selection........................................................................................ 15
7.3 - Survey Results............................................................................................... 16
8.0 - Future Development Opportunities..................................................................21
9.0 References....................................................................................................... 22
10.0 Appendix........................................................................................................ 24
1.0 Overview
Like many places which use automobiles as the main method of transport,
Qatar is commonplace to road accidents. The Ministry of Development
Planning and Statistics released monthly statistics highlighting that fatal road
accidents claimed the lives of 80 people across Qatar over the first half of
2016 [1]. According to Dr. Rafael Consunji, a Trauma Surgery Section Injury
Prevention director from Hamad General Hospital (HGH), 71% of these
deaths happen on the scene of the accident [2]. As a result, to reduce the
number of fatalities; medical drones are the next step towards improving
emergency healthcare accessibility and resolving a serious and ongoing
issue in Qatar.
Another issue which has caught the attention of international news outlets
and safety organizations such as Amnesty International, is the increasing
number of accidents and deaths occurring at construction sites [3]. By
implementing medical drones, we can ensure that the number of fatal
accidents will decrease due to a faster response rate to emergencies. In
addition, medical drones can be very useful when being sent to construction
sites where the accident happens at elevated locations which would take
longer to reach if pursued by other methods.
On the other hand, Air Ambulance services can only be dispatched to reach
otherwise isolated areas or to aid patients that are in extremely urgent
cases. Also, the topic of when to dispatch a helicopter ambulance remains a
highly debated topic among the various emergency medical service (EMS)
providers, as pointed out and studied extensively by the American College of
Emergency Physicians [5].
Not only that, but the request for immediate assistance through 999 is not
always justified. Too often, many resources are invested in cases that
wouldve easily been dealt with were there other forms of service. Karen
Auge, a Denver Post reporter, talks about this conflict in detail. According to
Auge, many emergency calls arent emergencies at all but are medical
situations best handled in a doctors office [6]. Yet again, we see this trend
not only evident in the more Western part of the world, but right in the heart
of the Gulf region. The Peninsula, in a recent post, claims that the Qatari EMS
receives 5,000 to 6,000 calls per day, 80% of which are non-urgent [7].
Although Qatar has taken steps to resolve such arising issues, such as
introducing special ambulances that are meant to take care of patients
mobility and non-urgent use, the conflict with traffic in this small country still
hinders many of those well-intentioned programs.
Also, most of those vehicles are used to transport patients that are already
being taken care of in one hospital or to offer pre-registered assistance [8].
There is no success to be found of a service that offers simultaneous and
immediate medical assistance to patients throughout the country.
The first few minutes after an accident are critical and it is vital to provide
the correct medical attention to thwart further complications. Thus,
accelerating the response rate is one of the core goals of our project.
3.1 Procedure
The image below shows the operation cycle of an emergency medical drone.
It explains the necessary steps when responding to an emergency.
Each of the medical drones could carry up to 6 Kg of aid which can include
lifesaving technologies, such as:
Specific medication
Automated External Defibrillator (AED)
Emergency Allergy Shots
General First-Aid Kits
i) Auto-Pilot
The medical drones are autonomous, which means that they can operate
freely without the need for human interaction. This gives way for multiple
drones to be flown at once without worrying about having an active team
flying all the drones which reduces costs on human resources and training.
Autonomous drones are also free from human error which can significantly
reduce the chances of accidents. However, when needed, an operator can
choose to control the drone when problems arise such as a fault with the
navigation system.
ii) GPS Flight Assistance
The advanced navigation software allows the drone to take the most optimal
route towards the desired location in order to reduce the flight time. The
system also instructs the drone where to fly (avoiding passing over private
property), at what height and what speed.
iv) Camera
A camera would be attached to the drone to facilitate multiple tasks. The
main task of the camera is to provide instructions to the people at the
accident scene. Along with a built-in speaker, an operator could instruct the
individual the steps regarding how to use any of the equipment. The
secondary task of the camera is to monitor traffic when flying to the
accidents location so that if an ambulance is needed, it could indicate which
roads are best to avoid due to traffic.
v) Motion Detector
The motion detector analyzes the drones surroundings around a five-meter
radius to avoid any mid-air collisions that would disrupt the flight or
damage any of the components.
Also, it is important to note that not all the listed medical centers can
dispatch ambulances. This is because not every medical center has the
necessary capital and human resources to facilitate an emergency service.
Thus, medical drones are a convenient alternative as they do not require
much resources and cost very little (30,000 Riyals) when compared to a van-
ambulance (250,000+ Riyals). *See section 6.0 which explains more benefits
as to why drones are better than their current counterparts.
The picture below shows all the medical centers currently available around
Qatar.
The Medical Centers Which Offer Emergency Services
Our initial aim is to provide 5 drones to the main medical center (Hamad
Medical Center) and study how much they are used and how effective they
are. Hamad Medical Center was chosen as the likely candidate for our study
because it is the main healthcare center in Qatar and it receives the most
emergencies per day [9]. Once a full analysis has been conducted for a
period of 6 months, a data report can be produced and shared with the rest
of the medical centers to potentially convince them to buy the product.
The report will focus on the effectiveness of the medical drones. Our criteria
for effectiveness are:
The market for this product not only serves for emergency circumstances but
the scope can range to medical deliveries (blood supplies) and search and
rescue missions whereby the drones can be used to aid firefighters and
emergency personnel to rescue people in danger.
4.3 - Privacy
Qatar has a restriction on the flight of drones within public and private
spaces. Since this project is operated by public corporations which are
supervised by the government, the restriction doesnt apply here. Even so,
we have initially thought that the citizens of Qatar would be concerned about
drones flying over their houses due to privacy evasions, but the survey we
conducted showed that the issue was insignificant.
5.0 - Current Drones in the Market
Below are three drones are which acquire the best specifications in the
current market. Our aim is to develop technologies that would compete with
these drones. Since our drones are non-commercial and will be used for
medical purposes, the specifications can be improved further to satisfy our
main goal.
Having a sleek body design, the drones are less restricted when
maneuvering compared to current transportation means because the drones
aerodynamics along with the quadrotors provide enough thrust power to lift
the payload without degrading the speed factor. This aspect comes in handy
when dealing with situations in which the patient is stuck in traffic or trapped
inside a building. The medical drone will be able to land and move on ground
thanks to the special wheels that will be attached to its base to prevent
unnecessary damage to the body and expand the range of motion to include
on and off ground movement. In other words, drones will not only save time,
but also may save more lives than common methods used.
6.2 Convenience
To make Doha a smart city, easy operating mechanisms along with
automated functionality are required to achieve that goal. Drone stations are
easy to operate and will immediately function accordingly. This is very crucial
because even though Doha has a relatively quick medical transportation
system, statistics from police departments show that it takes an ambulance
15 minutes to reach its destination through the fastest route possible [9]. As
Qatars population increases, the resulted traffic will cause more challenges
that will make the traditional medical system inefficient.
One of the drones main functions is autonomous piloting in which the drone
will make use of its built-in GPS system and navigation system to arrive to its
destination. A main control center will also track and provide the drones
coordinates with respect to other drones. Thus, the likelihood of errors is very
low when compared to human errors. When necessary, the drones will offer a
manual control option in which professional operators will take control if the
situation requires so.
For the convenience of the medical staff, the medical drone system is
operated by simple commands which will only direct the drone to the
required medical equipment and to the patients location. Our simple user
interface will reduce certain complications the hospital staff face might face.
Also, the drones will make use of its built-in camera and speakers to
communicate verbal commands to the patients making the process more
responsive. In case a doctor needs to ask questions or give out specific
procedures, the camera can start a live feed of the patient.
6.3 - Accessibility
Synchronizing Hamads Medical Hospital (HMC) services with what drones
are capable of will result in smoother operation and faster feedback to reach
the patient.
Drone stations will be available in multiple locations to ensure a better, more
accessible service. The stations will be equipped with the essential medical
tools in a form of medical crates that are pre-assembled to aid common
incidents. The drones will have an integrated bar code system to identify and
pick up the prescribed crate to be delivered. Drone stations will also have
landing pads that will automatically start charging the drone once it lands on
it. Different drones will have different landing pads that will categorize the
drones with respect to the specific usage of that drone. This is because
drones that fly longer distances have a stronger battery pack which needs
different power supplies.
The drone station will be built to allow takeoff from a higher altitude. The
reason being is that the earths lowest atmosphere layer, known as the
troposphere, is home to most of the atmospheric changes which will result in
a poor performance and an increase in software/hardware errors. For
instance, taking off from a higher altitude in case of a foggy weather will
ensure better vision from the drones built-in cameras. Furthermore, drone
stations will be located in accident-heavy areas which will provide medical
services in an agile manner leaving no patients left behind around the clock.
On the long run, drone stations, will enhance the medical aid system as not
all hospitals can dispatch ambulances. A network system of drone stations
will cover most of the areas within and Doha, making accessible to most of
the population.
In addition, with drone stations being built next to hospitals, we will be able
to cover most of the common injuries as any required medication can be
escorted by hospital personnel to the drone station. Thus, many lives will be
saved whether the scenario is an injury or a required dose of medication
making the system a bit more flexible and adaptive.
7.0 Data Collection
The final factor that was crucial for the success of the Q-Drones initiative in
the state of Qatar was the attitudes of the public towards such an innovation.
Several kinds of data had to be collected and analyzed to determine the
expediency and feasibility of drone usage for such purpose. The analysis of
the data obtained, led to the current changes from our initial prototype.
One major software change we implemented to our new model was the
integration of enhanced algorithms to improve the drones navigation system
and maneuvering. Since most people did not oppose having a drone fly next
to their house, the previously restricted drone system was now programmed
to freely enter residential areas if the time difference computed was
significant. Moreover, the lack of knowledge of medical drones present in this
region inspired us to take steps to educate the public about its uses. We can
show off how our drones work in public places such as in shopping malls by
making our drones fly between two points and delivering a certain package.
This would hopefully show the community what our drones could do and it
would give us a chance to interact with potential users and hear their
thoughts about the project to further improve our product.
7.1 - Survey
Surveys were chosen as the tool for data collection and analysis due to the
nature of information that we needed to enhance our prototype and reflect
upon any potential hardships that our product might face in the market and
by the public. Since the technical data we needed was already obtained and
used by our various developers, our need of information was not that of
technical data. Instead, measurements of the communitys acceptance of
drone usage and their openness to employ such a service was an issue that
needed to be addressed. Surveys, then, were the tool of maximum efficiency
in getting direct responses from a sample representative of local population
of Qatar. By choosing the questions that were most relevant to our concerns,
we could better secure a successful start in providing a convenient medical
service.
The second type of bias that was of technical importance was the use of
loaded questions. Since our service was mainly aimed to serve a
humanitarian service, it was easy for the survey participants to be swayed
using emotionally intensive language. Words such as life, survival, and
responsibility were voluntarily avoided to not establish any emotional
connection between the participant and his responsibility to enhancing
medical services. For example, this sort of question
Would you stop a drone from a saving a life if it had to fly over your
house?
was replaced by the more objective question
Would you mind having a drone fly over your house for emergency
purposes?
The second question neither exaggerates nor hides any critical information
from the participant. Rather, it poses a question of his acceptance of the use
of drones given the correct context. Every question was evaluated for bias
and then enhanced throughout this process to present a survey with minimal
error. All the questions that were asked can be found in the Appendix.
The survey conducted was sent to the student pool at Texas A&M University
at Qatar which consists of a population where males outnumber females. The
results above agree with the realistic ratio of males to females enrolled as
students.
What is your age?
Due to the nature of an undergraduate school with most of the student being
high school graduates, the age range from 18 to 24 years old dominates as it
is the norm for students to enter TAMUQ university during that period of their
lives.
The pie chart shows that more than 70% of the students who took the survey
have witnessed a medical ambulance slowed by traffic. The case of
ambulances stuck in traffic is not only common in Qatar as many countries
suffer from the same phenomena. A respondent on [14] Times of India has
told his experience as three lives were lost due to the ambulance arriving 50
minutes later to the scene.
Have you ever contacted Emergency Services in Qatar? If yes, how long did it take to arrive?
The results show almost half of the students having an experience with the
current medical transportation system with some cases of the ambulance
arriving after 15 minutes since the initial phone call. These results show a
disappointing contradiction with the statistics posting on the official Hamad
Medical Hospital website which state that ambulances always arrive to the
patient under 15 minutes.
One might look at the above chart and say that the results are expected to
be the way they are; however, the intention of the team was not to prove the
obvious, rather show that people are vulnerable to countless hazards and
potential risks without having proper medical equipment to aid them in case
an injury occurs. The chart shows that more than 80% of the students dont
carry the most basic medical aid tools around with them, thus not having a
quick access to such equipment.
The drone industry has been exponentially growing in the US during the past
couple of years but the question is, how familiar are people living in Qatar
are with medical drones? The survey results show a significant percentage of
students who are not aware of Medical Drones. This concludes that our team
will be introducing an innovation to Qatar.
Would you mind having a drone flying over your house if it was used for emergency purposes?
For mild cases, would you prefer to completely replace ambulances for drones if proven efficient?
The final question of the survey is our teams way of measuring the publics
pulse regarding this sensitive topic to understand whether the extensive use
of Medical Drone is a bad idea in the eyes of the potential public users. The
results aligned with the hoped-for team vision with 63% of the people
agreeing on using Medical Drones as a complete alternative to the current
van based medical services around Doha. To gain a greater rate of
acceptance of medical drones, our company is currently thinking of ways to
further educate the public regarding the benefits and conveniences of
medical drones. We aim to visit places of education, malls and parks to
provide the public with a firsthand experience with our drones.
9.0 References
[1:3] Qatar Scoop Staff. 80 People Killed Fatal Road Accidents in Qatar.
[Aug 16, 2016]
Internet:http://www.qatarscoop.com/news/80-people-killed-fatal-road-
accidents-in-qatar-473-accidents-in-madinat-khalifa-303-road-crashes-in-al-
maamoura/ [Accessed: Feb 12, 2017]
1 Emergency Medical Services
[2:3] CW Staff. Construction accidents on the rise in Qatar. [Feb 11, 2013]
Internet:http://www.constructionweekonline.com/article-20865-construction-
accidents-on-the-rise-in-qatar/#.UYea_LVTDms [Accessed: Feb 12, 2017]
[8:4] Doha News. Only 10% of 999 Calls in Qatar for Real Emergencies [Oct
19 2014]
https://dohanews.co/moi-official-10-pc-999-calls-real-emergencies/
[Accessed: Feb 12, 2017]
[14: 18] Times of India. We waited for an hour for help to arrive. [April 10,
2009].
Internet:http://timesofindia.indiatimes.com/city/bengaluru/We-waited-for-an-hour-
for-help-to-arrive/articleshow/4382238.cms [Accessed: April 27, 2017]
10.0 Appendix
Appendix A: Survey Questions extracted from surveymonkey.com: