Chapter IV Management Aspect
Chapter IV Management Aspect
MANAGEMENT ASPECT
I. MANAGEMENT DESCRIPTION
business. It is the performance of making and achieving the goals and objectives
of the business through the combined efforts, knowledge, skills and patience of
the team.
to be hired, the duties and responsibilities of each and every employee and their
job specification.
As such good management is the key to achieve the main goal of the
organization.
implementation and taking corrective actions and most especially the decision
to perform all the necessary activities for the business to become competitive and
because of several reason. First, because when you enter partnership you will not
have a sole responsibilities of managing the business, you and your partner(s)
share with the management so as the job doesnt seem as difficult as it is. Next, is
that you can brainstorm and share ideas with each other for the improvements and
innovations of the business, have new options and see something in new way.
And, through partnership you can pool more resources, knowledge, equipment
and materials. Pooling your resources will mean you have more to work with.
Table 26
Type of Partners
Type of Liability of Capital Source of
Partners
Partner the Partner Contribution Capital
Antang, Capitalist / Personal
General Php500,000
Zyreen Industrial Savings
Ascinas, Capitalist / Personal
General Php500,000
Jerome Industrial Savings
Personal
Buhay, Ronel Capitalist General Php500,000
Savings
Calixtro, Capitalist / Personal
General Php500,000
Abigael Industrial Savings
Personal
Ciano, Renz Capitalist General Php500,000
Savings
Delica, Rem Personal
Capitalist General Php500,000
Francis Savings
Dy, Patrick Capitalist / Personal
General Php500,000
Edward Industrial Savings
TOTAL: Php3,500,000
Table 26 shows the type of partners of Rising Managers. There are four (4)
capitalist partners and three (3) capitalist / industrial partners. Two million four
hundred fifty pesos (Php2, 450, 000) is the total amount of capital contributed by
the partners. The source of the capital is from the personal savings of each partner.
In order for the business to commence, there are various project planning
that should be conducted to be able to assess whether or not the business that the
researchers are planning to set up will be feasible or not. To start with, the
business should obtain necessary and sufficient funds, since the form of
shares so that the business could ascertain as to whether how much will be their
capability to spend on the said project. The pre-operating procedure will include
(SEC). In addition, the researchers should also visit the Food and Drugs
Administration (FDA) to get a necessary permits regarding the safety of the foods
that the researchers are going to offer to its customers to ensure the quality of the
foods. Furthermore, the researchers should also obtain Sanitary Permit, Barangay
Permit, and Mayors Permit which will be obtained in Quezon City. Also, the
Identification Number (TIN). And lastly, the researchers should communicate and
should sign an agreement with the management of the Quezon City Circle
regarding the Lease Contract, stating the size of the land, the annual rent and any
increase in rent, if there is, and the rules and regulation of the Quezon City Circle
operate legally:
Identification Number;
Food Safety Permit from the Food and Drugs Administration (FDA);
Business Permit, Sanitary Permit, Sanitary Clearance, Health Certificates,
Social Security System (SSS) Certificate of Membership;
Department of Labor and Employment (DOLE);
Phil Health Employer Number and Certificate;
Fire Safety inspection Certificate;
Lease Contract
The local tax levied by the local government Quezon City is 30% of the
total income of the business. The Partnership is also required to pay 30% of its
employment practices and labor relations in the Philippines. It also enumerates the
2. OVERTIME PAY
The daily 60 minute mandatory lunch break is not included in the 8 hour work
day and is not compensated. Overtime pay rates vary depending on when the
overtime work takes place: regular work day, holiday, rest day, or night (between
Overtime Rates:
holiday-pay rule.
and such other special days as may be proclaimed by the President of the
Philippines. Workers who are not required or permitted to work on these days
Christmas Day
Rizal Day
4. HOLIDAY PAY
The Labor Code requires the payment of an employees daily basic wage
There are 12 regular and 3 special non-working holidays (see above) in the
Philippines.
is entitled to at least twice (200%) of his basic wage. If the holiday corresponds to
a scheduled rest day, the employee is entitled to an additional 30% based on his
Absences
All covered employees shall be entitled to holiday pay when they are on
leave of absence with pay on the workday immediately preceding the regular
holiday. Employees who are on leave of absence without pay on the day
immediately preceding a regular holiday may not be paid the required holiday pay
Employers shall grant the same percentage of the holiday pay as the
or social security payment whichever is higher, if the employees are not reporting
Where the day immediately preceding the holiday is a non-work day in the
establishment or the scheduled rest day of the employee, he/she shall not be
Where there are two (2) successive regular holidays, like Maundy
Thursday and Good Friday, an employee may not be paid for both holidays if
he/she absents himself/herself from work on the day immediately preceding the
first holiday, unless he/she works on the first holiday, in which case he/she is
law, this benefit must be paid before December 24th and is mandatory. Employees
who have resigned or have been severed from the company before the payment of
the 13th month pay are still entitled to it in proportion to the length of time they
The 13th month pay must be at least 1/12th of the total basic salary of
Following the labor code of the Philippines, articles 283 and 284 state that
an employee can claim separation pay if his contract is ended under authorized
causes. According to article 282 an employee terminated for just cause (neglect of
A separation pay of month pay for every year of service can be claimed
financial difficulties.
\If the employee has contracted a disease not curable within 6
his co-workers.
A separation pay of 1 month pay for every year of service can be
power.
The employer has the right to terminate the contract of an employee
following any of the above authorized causes through a written notice to both the
7. RETIREMENT PAY
All employees from the private-sector may retire from age 60 up to age
65, at which retirement becomes compulsory, and must have served the
One half month salary must include the following: a) 15 days salary
based on the last salary pay, b) the pay equivalent of a five days of incentive
leave, c) 1/12 of the 13th month pay. Therefore, one month salary is equivalent
to 22.5 days.
Minimum Retirement pay = Latest daily pay rate x 22.5 days per month x
Agreement (CBA).
Security System (SSS). Based on each employees gross monthly pay, both the
employer and employee remit monthly contributions to the SSS. In turn, the SSS
benefits.
9. PHILHEALTH
For all employees covered by the SSS medical coverage is mandatory and
automatic. Both the employer and employee contribute equal monthly amounts to
IBIG Fund, is mandatory to all employees who are compulsorily covered by the
Government Service Insurance System (GSIS, for Filipino Government
employees) or the SSS. Through the Republic Act No. 9679, the HDMF answers
Savings, 2. Short term loans and 3. Access to low cost housing programs. Both the
gross income before computation of the income tax. Note that the maximum
employee contribution is set at PHP 5,000. Hence the minimum contribution for
Section 15, Article II of the 1987 Philippine Constitution declares that the
State shall protect and promote the right to health of the people and instil health
consciousness among them. Furthermore, Section 9, Article XVI provides that the
State shall protect consumers from trade malpractices and from substandard or
hazardous products. Toward these ends, the State shall maintain a farm to fork
food safety regulatory system that ensures a high level of food safety, promotes
fair trade and advances the global competitiveness of Philippine foods and food
products.
Table 27
Types of Employees
Position Number of Employees
General Manager (Industrial Partner) 2
Assistant Manager 1
Kitchen Manager (Industrial Partner) 2
Short-order Cook 2
Line Cook 3
Receptionist 2
Cashier 2
Server 10
Dishwasher 2
Bartender 2
Total 28
1. General Manager
entire business towards the achievement of the business objectives. Also, he is the
Qualifications
College degree typically preferred
Two or more years of food service management experience
Customer service experience
Excellent interpersonal communication skills
Knowledge of the management software for payroll, finances and business
recording
May be required to pass a background check
Understanding of food safety, equipment safety and sanitation regulations
Manager in the management of the entire store's operations. The AGM is also
Manager is absent
Assists with Profit and Loss Statement
Assists with hiring and managing staff
Assists with ordering and keeping inventory
Often takes on management of bar area
Qualifications
business recording
Maybe required to pass a background check
Understanding of food safety and equipment safety
3. Kitchen Manager
A kitchen manager is responsible for the overall operations for the back of
house and kitchen area of a restaurant. Kitchen managers hire staff, purchase food
and stock, and make sure everyone is trained on proper food preparation
Qualifications
Short order cooks work in restaurants and diners that prepare fast, simple
food: sandwiches, eggs, fries, burgers and other similar food. They usually work
on many orders at once, getting them all out as fast as possible for their hungry
customers.
Qualifications
5. Line Cook
Qualifications
Culinary background
Kitchen and food safety training
Work well under pressure
Time management skills
Ability to follow direction and work on a team
Physical requirements: standing, reaching, lifting and bending
6. Server
establishments, from casual eateries to fine dining restaurants. The nature of their
job requires them to be on their feet for much of their shifts. Part-time
employment is common.
Qualifications
Positive attitude
Ability to handle stress well
Excellent memory and ability to multi-task
Customer service skills
Clear and friendly communication skills
Physical requirements: standing, walking, reaching, lifting and bending
7. Receptionist
Qualifications
8. Cashier
Balances cash drawer by counting cash at beginning and end of work shift.
Qualifications
Energy Level,
Dependability and Productivity,
Customer Service and Professionalism,
Attention to Detail, Customer Focus,
General Math Skills, Informing Others
Basic Safety and Job Knowledge
9. Bartender
Bartenders fill drink orders either directly from customers at the bar or
through waiters and waitresses who place drink orders for dining room customers.
Bartenders must know a wide range of drink recipes and be able to mix drinks
correctly, quickly, and without waste. They also must work well with waiters and
waitresses and other kitchen staff to ensure that customers receive prompt service.
Qualifications
The dishwasher cleans the work area, washes the dishes and executes
various tasks to assist the other employees responsible for serving and preparing
Qualifications
safely
Physical requirements could include standing, bending, lifting or reaching.
C. Hiring Process
Figure 20
Posting of hiring if there are
vacancies through posters and
flyers.
newly opened business is informing the public that the newly opened restaurant is
in need of employees. The next step is the acceptance of qualified applicants for
interview. The applicant is not allowed to proceed on the next procedure if he/she
didnt passed the preliminary interview. If the applicant passed the preliminary
interview, then the said applicant may be subject to background check. If the
applicant is proved to be qualified for a certain position, he/she will now proceed
applicant is now part of the Parudiso Restaurant and may now start working.
Opening Procedures:
clean.
Closing Procedure:
management. "Parudiso" ensures that these policies serves as a set of standards for
the guidance of the management to achieve its objective. These policies are
generally the plans of actions for the conduct of operation of the business and
Attendance Policy
who came late for more than thirty minutes (30) in one cut-off period will receive
warning in first offense, in second offense they will be called at the office of the
manager to clearly state his or her reason, in the third and final offense they will
be suspended for three days all of the said aforementioned rule is with
corresponding deductions on their respective salaries. Those who came late for
three (3) consecutive days will receive a warning, also with a corresponding
deductions on their salaries. Coming late for 7 consecutive days will receive a
written warning and will be called to state his or her reason(s), also with
corresponding deductions. Being late for thirty minutes or more will be treated as
half-day. Absence without notifying the manager will receive a warning at first
such absent, employee will receive a one week suspension. Absences for six
work or absence without official leave (AWOL), which can be a just cause for
termination. Falsifying of personal time card and punching of time card for other
proceedings. The no time in, no time out, no pay policy is strictly implemented
environment for all employees and customers and may affect the integrity of the
caught or came to work under the influence of drugs or alcohol within the
business premises and within working hours will receive a written warning and
will suspended for the said day and will be forced to leave the business premises
business premises is not allowed and will receive a three days suspension if
caught or reported by any eye witness. Any employee involved in the unlawful
use, dispensing or possession of drugs, or using any of the prohibited drugs inside
observance of the two-notice rule and compliance with the procedural and
substantive due process of law, as provided under the Labour Code of the
Philippines.
Safety Policy
The management will make every effort to keep all the equipment in
excellent working conditions and make sure that all safety equipment are properly
Cleanliness Policy
The Business ensures that all utensils and kitchen wares are all sterilize
before using it. All employees must keep their hands sanitized before preparing,
engaged in preparing and cooking the foods must wear disposable gloves while
biodegradable from the kitchen and dining area to prevent any contamination with
the food and to maintain the appetite of the customers as well. All comfort room
must be kept clean at all times. The disposal of the garbage will be in accordance
with the implementing regulation of the Quezon City Memorial Circle
employee are subject for inspection before and after entering the business
premises to avoid any loss on their part and on the part of the management, hence,
All employees are prohibited from bringing any firearms or sharp objects, play
with it or even make some prank or jesting with their co-employees using the said
objects, inside the workplace. Failure to comply with this policy will result in
All employees should wear their prescribed uniform inside the business
vicinity. All employees should look neat and clean at all times. Failure to comply
will result in warning in first offense, and will be called at the office at second
offense and will be subject to proper disciplinary proceedings at the third and final
warning.
Smoking Policy
The entity maintains a non-smoking policy within the business premises.
Employees are only allowed to use their electronic device during break or
after their shift. Employees are not allowed to use the computer for personal
purpose and interest. Failure to comply with this policy will be subject to a
disciplinary action.
F. Operating Hours
Parudiso Restaurant will operate its business from 8:00 am to 10:00 pm,
Monday to Sunday. A total of fourteen (14) hours per day and seven days a week.
Be noted that as per company policy, we are having a two shifts of work. The first
shift is from 8:00 am to 3:00 pm and the second shift is from 3:01 pm to 10:00
pm.
a. Mandatory Benefits
13th MONTH PAY
Each year, a 13th month pay is given to all rank-and-file employees. By
law, this benefit must be paid before December 24th and is mandatory. Employees
who have resigned or have been severed from the company before the payment of
the 13th month pay are still entitled to it in proportion to the length of time they
The 13th month pay must be at least 1/12th of the total basic salary of
SEPARATION PAY
Following the labor code of the Philippines, articles 283 and 284 state that
an employee can claim separation pay if his contract is ended under authorized
causes. According to article 282 an employee terminated for just cause (neglect of
A separation pay of month pay for every year of service can be claimed
financial difficulties.
\If the employee has contracted a disease not curable within 6
his co-workers.
A separation pay of 1 month pay for every year of service can be
power.
following any of the above authorized causes through a written notice to both the
RETIREMENT PAY
All employees from the private-sector may retire from age 60 up to age
65, at which retirement becomes compulsory, and must have served the
One half month salary must include the following: a) 15 days salary
based on the last salary pay, b) the pay equivalent of a five days of incentive
leave, c) 1/12 of the 13th month pay. Therefore, one month salary is equivalent
to 22.5 days.
Minimum Retirement pay = Latest daily pay rate x 22.5 days per month x
Agreement (CBA).
Security System (SSS). Based on each employees gross monthly pay, both the
employer and employee remit monthly contributions to the SSS. In turn, the SSS
benefits.
PHILHEALTH
For all employees covered by the SSS medical coverage is mandatory and
automatic. Both the employer and employee contribute equal monthly amounts to
employees) or the SSS. Through the Republic Act No. 9679, the HDMF answers
Savings, 2. Short term loans and 3. Access to low cost housing programs. Both the
gross income before computation of the income tax. Note that the maximum
employee contribution is set at PHP 5,000. Hence the minimum contribution for
Figure 21
Uniform Lay-out
Server:
Manager:
Chef:
Figure 21 shows the uniform to be used by our employees such as the
servers, cashier, dishwasher and bartender. Figure b shows the uniform to be used
by our managers. And Figure c illustrates the uniform to be used by our cooks.
(depends on the
schedule given to
Management aspect shows the form of ownership and the trade name that
describes the requirements that are needed prior to the operation of the business.
Also, the laws that is said to be applicable to the business and the manpower
responsibilities and the job qualifications of the employees. It also presented the
organizational chart which shows the flow of authority inside the organization.
And the management aspect presented the standard procedures in opening and
closing of the business, the salaries and wages of the employees and the
mandatory benefits that should be given to the employees. At the end, it presented
the Gantt chart which shows the activities in the conduct of feasibility study.