Windows 10 Guide
Windows 10 Guide
Getting the most from the new OS | Tips for setting up a new Windows 10 system
Getting the
most from the
new OS
CONTENTS
Introduction..................................................................................................................................................5
INTRODUCTION
With Windows 10 Guide, Volume 2, we dig deeper into the working of Microsofts latest
operating system.
This edition begins with setup and then addresses the intricacies of Microsofts licensing
changes, offers a compendium of shortcut keys, and provides a tutorial explaining Win10s
many privacy settings. All these topics are a useful introduction to the OS; theyre good as
well for future reference.
The guide then proceeds to maintenance and troubleshooting advice. No matter how care-
fully you work, computing mishaps happensometimes, unfortunately, via software upgrades.
Youll find tips here to help you out of a variety of troubles. As with Volume 1, this new collec-
tion of articles also includes links to additional information at Windows Secrets (paid content)
and on other sites.
We wish you well with Windows 10. And thank you for supporting Windows Secrets!
The editors
But youve got plenty of chores to do before you can play (er, work)
with your new machine.
Get going fast When you boot the new PC for the first time,
the Windows setup wizard proudly recom-
mends that you should Get going fast to
Change these at any time (scroll to see more). Select U which I say: No! Take it slow. As much as
Personalize your speech, typing, and inking input by sen
possible, you want to make your own choices
with other associated input data to Microsoft. Let Micros about how your new system is set up.
and recognition platforms.
Before clicking anything, look in the low-
Let Windows and apps request your location, including l er-left corner of that screen; youll find the
use your advertising ID to personalize your experiences. Customize settings option in tiny letters
location data to improve location services. (See Figure 1). Click it! (Always check the
lower-left corner of Windows screens; its
Help protect you from malicious web content and use pa
browsing, and make your overall experience better in Wi
typically where Microsoft puts stuff they
sent to Microsoft. dont want you to notice.)
Automatically connect to suggested open hotspots and Next youll go through three pages of Cus-
secure. tomize settings. Decide which you want to
turn off (you can always turn them back on
Get updates from and send updates to PCs on the Intern later). I recommend turning off everything in
Learn more
the first two pages and nothing in the third.
Consider creating separate Windows and data partitions: System code and data are like cooking
and composting; theyre kind of connected, but they have different purposes and require dif-
ferent approaches. The best way to protect your Windows environment and your data (and
libraries) is by putting them on different drives or on different partitions on the same drive.
The instructions from a 2012 Best Practices article explains how. Now, though, that
Win10s file-backup system File History is designed to work with only certain folders.
For more information, see the MS Support article, File History in Windows.
Protect your privacy: Microsoft wants to be your friend. It wants to know you better. It
wants to keep an eye out for you.
In the Lets create your account screen, select Add a user without a Microsoft
Account again, in the lower-left corner.
Give the new user a name (I suggest Admin) and an original password.
This brings you back to the Setup/Accounts window. Select the new account and then
click Change account type. Select Administrator.
Now sign out of your original account and sign in to the new Admin (or whatever you named
it) account (open Start, click your name at the top of the Start menu, and select Sign out.
After you have the new administrator account open, go to Account Settings/Family &
other people, select the original account, and change its type to Regular.
Sign out of the admin account and open the regular account
and use it for your daily computing.
From here on in, you wont be able to change the Windows environment from your regular
account without first entering the Admin password and youll be safer for it.
Windows 10 doesnt come with a tool for migrating your data. If you have your entire
library contents in OneDrive or a similar service, itll download automatically.
Otherwise, you can use your local network or an external hard drive to drag and drop
files from your old computer to the new one. Just make sure you drag everything to the
right library folder: Documents to Documents, Music to Music, and so on.
Make a complete backup, using the utility of your choice. I recommend creating an image
backup of drive C: and a conventional file backup for your data partition.
If youre new to Win10s built-in backup system, check out the Best of breed: Win10s
hybrid backup system section below.
Congratulations. Your new PC ready for play or if youre not so lucky, ready for work.
(Note: If you have an older system that doesnt include Wi-Fi, you can add a simple USB
dongle [Amazon example] for about U.S. $20. I use one as a backup, for when my Ethernet
powerline adapters decide to lock up.)
Clicking the Manage Wi-Fi settings link pops up another window with two options: Wi-Fi
Sense and Paid Wi-Fi services. Wi-Fi Sense generated an uproar of criticism from users
concerned about Windows 10s lack of user privacy. Foremost, was the option to automati-
cally connect to networks shared by my contacts.
A second option, Connect to suggested open hotspots also raised security and privacy
concerns. (If youre still on Version 1511, youll probably want to ensure that both options
are turned off.)
Microsoft offers an app for its Wi-Fi service at the Windows Store, though it was already
installed on my Win10 system when I went looking for it. Launching the app popped up a
window with basic instructions and some obtuse information links. According to the FAQ,
youre buying Internet access for a set amount of time. But you cant buy time before con-
necting to a participating third-party site, and there are no long-term subscriptions.
The new options in Win10 1607: With the Anniversary Update, Microsoft changed the
arrangement of Win10s Wi-Fi settings. When you click Settings/Network & Internet/
Wi-Fi, youre presented with four options and no list of available networks. (Again, the
Wi-Fi window appears only if you have a wireless adapter installed.)
The first new option is to turn Wi-Fi on or off. Below the switch is a Show available net-
works link, and thats where youll see the list of nearby Wi-Fi networks. Note that you can
also quickly access available networks and turn the wireless adapter on and off by selecting
Win10s notifications icon and clicking the Network quick-action button.
Next up is Wi-Fi Sense, but now the only option is Connect to suggested open hotspots.
Microsoft killed off the option of automatically connecting to networks shared by contacts.
Even so, you should ensure that Wi-Fi Sense is turned off its security issues are obliquely
summarized by a short note that Not all Wi-Fi networks are secure. No kidding.
A quick reminder about unwanted home hotspots: Some ISPs have pushed open hotspots
running from home routers. For example, a year or two ago, some of us at Windows Secrets
received new Comcast boxes that had open hotspots enabled by default. So you might what
to check that your paid Internet access isnt being used by others. In the case of Comcast
(which I use reluctantly), an information page (click Home Hotspot at the top) describes the
service and gives a link for disabling it.
Windows 10
Keyboard Shortcuts,
from A to X
By Michael Lasky
Some Windows users pride themselves on the number of keyboard shortcuts theyve
memorized. But most of us need a bit of help; heres an A-through-X cheat sheet of useful
Win 10 shortcuts.
For Win8 users, well help with the transition to Win10 by pointing out shortcuts that have
been reassigned, added, or deleted in the new OS.
And if you havent upgraded to Win10 just yet, you can review the common keyboard
shortcuts for Win7 and Win 8 in the June 5, 2014, Top Story.
WINKEY SHORTCUTS
Opens the Action Center, giving quick access to the Windows Notification bar.
+A
(Its new to Win10.)
Sets focus on the Show hidden icons icon in the taskbar. (In Win8, this combo switched to
+B
the Desktop from the Metro Start Screen.)
Displays and hides all open applications on the desktop. (In Win8, this combo toggled
+D
between Desktop and Start screen.)
WINKEY SHORTCUTS
Opens the Share charm.
+H
(I bet you didnt know that Win10 has remnants of the Win8 charms bar.)
Opens the wireless connection panel to quickly connect to wireless devices such as print-
+K
ers, Bluetooth, mice, keyboards, and others.)
+L Locks the PC and returns you to the sign-in screen; its also a quick way to switch accounts.
Offers quick access to Project mode, letting you choose a presentation mode for projectors
+P
or second monitors.
Opens the Run dialog box. If you type cmd there, youll open a command-prompt window.
+R
(Win10 has new commands; more on that below.)
Opens the search-bar window, where you can change search settings and enable/disable
+S Cortana. If location services are switched on, items such as nearby restaurants, movie
times, and other local events will appear. (This is new in Win10.)
+T Cycles through apps on the taskbar, starting with the left-most app.
Opens the Ease of Access Center; if your sound is on, youll hear an audible assistant (Nar-
+U
rator) introduce available functions. Otherwise, just click your selection.
+V Cycles through notifications if you have any pending; if none, this combo does nothing.
Opens the Quick Link menu in the lower-left corner of the desktop.
+X
(This menu can also be opened by right-clicking the Start button.)
Virtual desktops are not permanent and can be deleted without losing any configuration of
the original desktop. As you create virtual desktops, you can use some keyboard shortcuts
to navigate among them. These include:
+ Ctrl
Switch to virtual desktop to the left.
+ left arrow
Win10 sports some two dozen more Winkey keyboard shortcuts; you can get the entire list
at Microsofts Windows 10 help site.
Win10 adds several new command-window options, including the ability to use Ctrl short-
cuts. To access these extended features, right-click the command windows title bar and
select Properties. Under the Options tab, deselect the Use legacy console setting at the
COMMON COMMANDS
If the command line is empty, this combo moves the view to the top of the command-windows
Ctrl + Home
buffer; otherwise, itll delete all characters to the left of the cursor on the command line.
If the command line is empty, this combo moves the view to the command prompt;
Ctrl + End
otherwise itll delete all characters to the right of the cursor on the command line.
Ctrl + C
(OR) Copy the selected text.
Ctrl + Insert
Ctrl + V
(OR) Paste the selected text.
Shift + Insert
You can launch almost any Windows utility or app (regedit, services.msc, etc.) from inside
a command window. If an app has a graphical interface, itll open in its own window just
as if youd launched it from the Win10 Run or Search bar. But non-graphical apps and com-
mands remain captive to the command-prompt environment.
turns on/off Caret Browsing; when you place the cursor within text on a webpage,
F7
you can then use your keyboard to select text.
In my opinion, were seeing a double standard at play. Send Microsoft info about how I write to help us improve typing
and writing in the future
When Apple, Google, and others collect your data,
On
everyone pronounces it magical. When Microsoft
does the same thing (with Bing and Cortana), its Let websites provide locally relevant content by accessing my
language list
reported as evil and intrusive.
On
If you want to know what Microsoft says it collects, you Let apps on my other devices open apps and continue experiences
on this device
can review the Windows 10 and privacy FAQ and the
On
official Microsoft Privacy Statement page online.
Let apps on my other devices use Bluetooth to open apps and
If youd like help parsing the legalese of the Privacy continue experiences on this device
If youre installing Win10, the best, first step is to not accept Express settings. Instead,
click Customize settings and step through the options for fine-tuning the types and quan-
tities of information youll allow Microsoft to collect.
Even if you use Express settings, you can always access the full range of Win10 privacy settings.
Simply open the Start menu and then select Settings/Privacy. Youll see a list (see Figure 12)
The homepage, for example, lists recent purchases and devices using the account; it also
has the usual links for updating credit-card information and your account password. But
the important security information might not be immediately obvious. If you dont see
Security & privacy in the top menu bar, scroll to the right.
Under the security/privacy page, step through the various links. You might, for example,
check the See my recent activity and More security settings pages. That latter page lets
you set up two-factor verification for enhanced account security.
Further below, work through the Personalization section. Buried under More personal-
ization settings is an option to clear stored personal information. You can, for instance,
remove Bing and Cortana data that Microsoft has collected.
Also check out More marketing preferences for you current contact information. But
perhaps most useful is the Ad preferences link under Advertising. On the About Our Ads
page, you can switch off personalized ads Bing presents in the current browser and ads
based on your MS account settings. Unfortunately, theres no option to turn off ads alto-
gether. (While youre at it, check out the ads settings for your Google account.)
Its getting more difficult to manage your Windows security and privacy. More and more it
becomes a difficult balance of convenience versus providing personal information. Unfor-
tunately, the balance bar seems to be increasingly tipping away from privacy. But its still
important to manage what we can.
Sorting Through
the Changes in
Windows Licensing
By Susan Bradley
Windows users have never owned the OS they paid for, but Win10
has significantly changed the rules.
A Microsoft spokesperson stated: After the first year, you would not be able to move the
installation to a different device, as the upgrade is specific to your device, not your license
or Windows account. After that first year, for devices not upgraded, you would have to pur-
chase a copy of Windows 10 through the Microsoft Store or Microsoft retail partners.
To make things even more confusing, if you eventually purchase a retail edition of the
Win10 license, you will be able to move that copy from one computer to another that
version comes with portability rights.
You can, however, still upgrade a Win10 system. As with earlier Windows versions (typ-
ically tied to the Windows Genuine Advantage program), youll need to call Microsoft
to reactivate the license if you change major parts of your computer after upgrading to
Win10. (Its usually an annoying but not too painful process.)
Unfortunately, the types of changes that trigger a reactivation always have been and still
are vague. For example, adding more memory generally does not require a reactivation,
but changing the motherboard would. (In OEM setups, changing to a new motherboard is
allowed only while the PC is still under warranty.)
Note: On newer systems with Unified Extensible Firmware Interface (UEFI) and support for Mic-
rosoft Data Management will store the Win10 key within the systems firmware. If you restore a
Win10 image or do a clean install, the OS will find the license key itself.
On older systems, you might have to re-enter a product key even after your system has
been successfully upgraded to Win10. It will then be whitelisted in Microsofts product-key
system as genuine.
You never need to pay for Windows again on the same machine and youll always have
the latest version.
Software vendors and developers can almost guarantee that 90 percent of Windows
users will have the same build.
Microsoft assumes that having most Windows users on the same build of the OS will make
it easier for third-party publishers to write Win10 software.
Enterprise customers should take note: To upgrade to Win10, you must have an active
Software Assurance contract. If you merely bought a Win7 Enterprise license, you arent
eligible for an upgrade to the new OS. Those with a contract will sign in to the MS volume-
license center and download the Enterprise edition. Youll also have to maintain a current
Software Assurance contract for Win10 feature updates.
Taking
Control Over
Win10s Native
Applications
By Tracey Capen
Windows 10 Anniversary Update (AU) has many worthy enhancements such as scheduled
updating and reboots but some the changes can be simply annoying.
For example, Microsoft has made Cortana a hard-to-remove fixture in Version 1607. My
social life hasnt sunk so low that I want to have a conversation with my computers.
Win10 also comes with numerous native (aka universal, aka Windows) apps that many
Windows users will never use. Unfortunately, some of that software is also difficult to
remove. But there are ways to do so and make other customizations to the Win10 desktop.
Some of these changes work with both Win10 1511 and Win10 AU.
But in Win10 AU, Microsoft made the full All apps list far more prominent it shows up
whenever you open the Start menu. Sadly, thats a feature you cant change, though you
can make the list shorter and more focused to your needs.
Other native apps are more difficult to remove from the All apps list. For example, I have no
need for the Camera app on my desktop system. And I dont want Groove Music because I
have iTunes and VLC Media Player installed. But Win10 offers no easy way to ditch Camera
or Groove Music. To do so requires delving into Windows PowerShell.
A How-To Geek article (and many others on the Net) describes the relatively simple Pow-
erShell command that removes most native-Windows apps that dont include an uninstall
option. For example, to remove Camera, you enter the following at the PowerShell com-
mand prompt:
If you change your mind, the aforementioned article also tells you how to reinstall
Win10-native apps.
Divorcing Cortana: Im not a fan of digital assistants, so I find it annoying that I cant easily
turn off Cortana on my systems (as I could with Version 1511). But there is a way, via the
Windows AUs group-policy editor.
Click Apply and Okay, and then reboot your system. Note that Cortana isnt removed from
Win10, its simply replaced on the taskbar with a more traditional search box.
Once your system restarts, Cortana should be gone and you should have the Search Win-
dows bar shown in Figure 15.
Note that with Cortana disabled, you should now be limited to local-only searches which
many Windows users prefer. Two of the three options at the top of the search results are
Find results in apps and Find results in documents. The More link lets you filter by other
file types such as music and photos.
While youre playing with Local Group Policy Editor, you might check other settings.
For example, you can change whether documents are saved to OneDrive by default and
whether OneDrive files are synched over a metered connection.
As always, be sure you have a recent and working system backup before making changes in
LGPE. Also, if you want to review the general status of system settings available in the pol-
icy editor, click All Settings under Windows Components and then click the header for the
State column (Figure 16). For most standalone systems, the default setting for all policies
should be Not configured.
Scroll down the Taskbar window to the Notification area section. Two links to check out
are Select which icons appear on the taskbar and Turn system icons on or off. The for-
mer lets show or hide apps that can appear in the notification area. You can, for example,
keep the Volume icon visible but hide Network or OneDrive. Note that third-party apps
might also show up on the list. On my Win10 virtual machine, VirtualBoxs Guest Additions
was included, though the icon did not seem to have any real function.
Turning system icons on or off gives more system-centric options. You can, for instance,
show/hide Clock, Power, and Location icons. You can even hide the Action Center (another
feature I rarely look at). Oddly, there is some overlap between the two lists; Volume and
Network show up in both. And some icons still show up in the Show hidden icons section.
(I still prefer the Win7 Customization option for notification-area icons.)
When youre done tweaking the taskbar, take a few minutes to run through your Start options
(Settings/Personalization) including the Choose which folders appear on Start link.
Best of Breed:
Win10s Hybrid
Backup System
By Fred Langa
WIN10
making them effectively loss-proof.
For the features that havent changed from previous versions, Ive provided links below to
earlier articles and information sources.
Combined, this information will give you a complete understanding of what Win10 offers
and youll see why it truly might just be the best desktop backup-and-restore system ever.
User-file backup and recovery: The built-in File History and OneDrive components
are geared mostly toward the routine, day-in and day-out preservation and recovery of
user-data files: documents, spreadsheets, photos, music, and so on.
Together, the two tools can automatically make both local and remote copies of important
files, helping to ensure that you wont lose any of your data, no matter what might happen
to your PC or its hard drives.
Operating system, apps, and settings backup and recovery: A separate set of built-in
functions two Reset options and a system-imaging option are geared mostly to the
preservation and recovery of your operating system files, applications, and settings.
These functions are intended mostly for emergencies rebuilding all or part of your sys-
tem after a serious software malfunction, malware effect, or human error.
As youll see, theres some overlap between these two systems, but, for the most part, they
operate independently. So well look at each separately.
of all user data. Once its fully configured, File History makes
incremental, near-real-time backups of
selected user files. It stores changed files off
the main hard drive; backups are stored on
USB-attached drives, network drives, and so forth. If a working file on your main hard drive
is damaged or accidentally erased, it can be quickly and easily restored from the local File
History backups.
A basic subset of File Historys functions is available via Start/Settings/Update & security/
Backup. But the complete array of File Historys functions is accessed via Control Panel/
System and Security/File History (Figure 17), just as with Win8.
Win10s File History operates mostly like Win8s, though with one huge improvement
Ill describe in a moment. But first, if youre unfamiliar with File History, you can get up to
speed with its basic concepts and operation via the following articles:
How File History creates reliable local backups a section in the Jan. 15 Top Story,
Mastering Windows 8s backup/restore system
Customize File Historys backups with ease Oct. 9, 2014, LangaList Plus
Now to address that major change of Win10s File History: Microsoft brought back and
enhanced the convenient Restore Previous Versions (RPV) function from Win7. (RPV is
MIA in Win8.)
If you prefer, you can still restore user files via the full File History interface at Control
Panel/System and Security/File History just select Restore personal files from the left
side of the dialog box. Similarly, the normal System Restore interface also is available.
Open Control Panel and enter Recovery into the search box; then select Recovery when it
appears and click the Open System Restore link.
But as you can see, simply right-clicking a file or folder to access RPV is much more convenient.
All Win10 users have access to at least 5GB of free, private, cloud-based storage (with
more space available at low cost) via Microsofts OneDrive (MS info) app/service. There
are, of course, many other cloud-storage and backup services that will let you restore lost
files, but OneDrive and File History can work cooperatively to provide automatic, local and
remote backups of all important files.
With a combination of File History and OneDrive, your files are automatically saved to
three separate locations: your primary data drive, your external File History drive, and your
secure OneDrive account all in near-real time. This virtually guarantees that youll never
lose an important file again!
Once set up properly, OneDrive automatically syncs files between your PC and the OneDrive
servers. No special steps are needed either to store or retrieve your files. But if you wish, you
also can visit OneDrive.com, sign in, and manually browse, view, and download your files.
(For more information, see Microsofts OneDrive How-to page and the section, How
OneDrive adds another layer of data security, in the Jan. 15 Top Story, Mastering Win-
dows 8s backup/restore system.)
Note: If you have concerns about the privacy of cloud storage, you can use free and paid
encryption tools to render your remotely stored files impervious to snoops. I currently use and
recommend the free 7-Zip (site) to encrypt all sensitive files on my hard drive and in the cloud.
For more information on this technique, see the May 15, 2014, Top Story, Better data and boot
security for Windows PCs.
Some versions of OneDrive also have their own built-in encryption. See the April 16 LangaList
Plus column, Clarifying OneDrives two types of file security.
This method also has an option to wipe the hard drive, making all deleted files virtually
unrecoverable. This can be a handy option when you sell or give away a PC or if you need
to send it in for service.
Win10s third option for software backup and recovery is the classic system image, which
retains everything: all apps, settings, and user files. Restoring an image returns your system
and files to the exact condition they were in when the image was made.
(Note that Win10 uses a different kind of compressed WIM thats incompatible with Win8s
WIMs. See the Windows Experience Blog post, How Windows 10 achieves its compact footprint.
In fact, the Win8 Recimg tool isnt present in Win10 at all.)
When the Backup and Restore window opens, select the Create a system image link in the
left-hand column.
From there, the Win10 tool operates virtually identically to Win7s system imaging. For
more information, see Step two: Create a full-system image in the May 12, 2011, Top
Story, Build a complete Windows 7 safety net.
Boot your PC using any standard Win10 installation/recovery/rescue disk or flash drive
(see the Sept. 17 Top Story, Learn to use the Windows 10 Recovery Drive).
Select your language. If Repair my computer appears on the next screen, click it. Other-
wise, click Troubleshoot/Advanced options/System Image Recovery.
Choose the target operating system i.e., the Win10 drive youre restoring.
In the Select a system image backup dialog box, navigate to and select the image you
wish to restore.
In most cases, you can skip the Choose additional restore options dialog box; just click
Next and then Finish.
Your PC will churn for a while, but when the process is finished, your system will be in
exactly the condition it was in when the image was made.
Bring your user files up to date. Make sure the secondary drive that holds your File
History files is connected; in many instances, after a short delay, File History will auto-
matically begin repopulating your main drive. If it doesnt, reopen File History from the
Control Panel and click the Restore personal files link in the left-hand column. Next,
manually select the files you want to restore.
But no one set of tools works for everyone. If youd rather not use Win10s tools, heres a
sampling of well-regarded, third-party tools that are Win10-compatible.
One way or another, as a Windows user and Microsoft customer, youve already paid for
Win10s built-in tools. So why not at least give them a try?
You just might find that Windows 10s combination of Win7 and Win8 backup tools has
everything you need to get your entire system fully backed up more thoroughly, more
reliably, and more automatically than ever before.
considerable time. Once you have a suitable flash drive plugged into your
system, its time to run Win10s Create a recovery
drive option. There are two ways to do it:
In the Win10 search box, enter recovery and select the option under Settings.
Click Create a recovery drive (Figure 21) and follow the prompts. If your flash drive has a
capacity of less than 8GB, uncheck the Back up system files to the recovery drive option.
Otherwise, the drive-creation process will fail, possibly with a generic error message.
Keep in mind that the actual drive creation can take considerable time especially if youre
backing up system files.
When the process is done, label the flash drive with something like Recovery plus the
make and model of the PC. Store it securely, so it doesnt get used for some other purpose
and youll be able to find it in an emergency.
But before you do that, I strongly suggest testing that the rescue drive boots you can also
check out its various tools, preferably while reading the rest of this article.
Figure 22. To access Win10s repair tools, The next screen, Choose an option (Figure 22),
select Troubleshoot. offers three choices. Obviously, you can ignore
Exit and continue to Windows 10 and Turn off
your PC. Click (or tap) Troubleshoot.
Troubleshoot Next, you get three more choices: Reset this PC,
Recover from a drive, and Advanced options
Reset this PC (Figure 23). Ill start with the more flexible
Lets you choose to keep or remove Advanced tools.
your files, and then reinstalls Windows.
Advanced options:
Advanced options When you dont need to reinstall
Despite the heading, most of the offerings under
Advanced options (Figure 24) arent more
advanced than anything else on the Trouble-
shoot menu. They are simply tools that might
fix Windows without reinstalling the operating
system. In other words, these are the tools you
Figure 23. The Advanced options offers a variety of should look at first.
tools for fixing Win10 issues.
Advanced options
System Restore Command Prompt
Use a restore point recorded on your Use the Command Prompt for
PC to restore Windows advanced troubleshooting
Startup Repair
Fix problems that keep Windows from
loading
Figure 24. The recovery disks Advanced options includes various levels of repair.
Ill start with the easiest. (Note that all these tools are available within the default Win10 setup.
Click Settings/Update & security/Recovery/Advanced startup. Next click Restart now/Trouble-
shoot/Advanced options. But, of course, you cant access those tools if you can boot your PC.)
Startup Repair: This simple tool examines all system files and settings that play a role in the
Windows boot process. It then tries to determine whats at fault and attempts to fix it.
Because its relatively quick, this tool is a good place to start your troubleshooting. If it
doesnt work, you can then move on to more extensive solutions.
Go back to the previous build: If youve upgraded from Win7 or Win8.1 within the last 30
days, and you havent removed your Windows.old folder, this option will take you back to
the previous OS.
System Image Recovery: You also access backup images of your system hard drive or SSD,
stored on another drive. (Ill assume you have a recent image backup; if not, click Control
Panel/File History tool. Youll find the link, System Image Backup, in the lower-left cor-
ner of the File History window.)
To restore an image from an external drive, youll need to plug in both the recovery drive
and the backup drive into separate USB ports.
I succeeded in restoring a backup only after some struggles. On the first try, the image-re-
store system didnt see the backup drive. But rebooting the PC with the backup drive
already plugged in solved the problem.
Command Prompt: Feeling nostalgic about DOS? Me neither. But there are times when
the command-prompt environment is useful for example, when booting to Safe Mode
from the recovery drive.
Unfortunately, recovery drive doesnt include a simple safe moderestart option. In my opin-
ion, thats a significant omission. (For more on booting in safe mode including from a com-
mand prompt see the Field Notes article in this issue and a Windows TenForums page.)
The command prompt has other recovery uses. For example, use XCOPY (more info) to
move your personal files to an external drive, or use DISKPART (info) to delete or create
drive partitions (if youre careful and patient).
Of course, youll also want to remember the exit command, which gets you out of
Command Prompt.
Where the two options differ is that Reset uses the installation files on the internal drive
and Recover uses files on the recovery drive. Thats why youll see the Recover option only
if you used an 8GB or larger flash drive and chose the Back up system files to the recovery
drive option when you created the recovery drive.
When would you use Recover instead of the Reset option? Typically when the special recov-
ery partition on the main system drive has been destroyed or corrupted. You might also use
Recover when replacing or upgrading the main drive and youre creating a clean installation.
Neither of these options will require a product key assuming youre running the recovery
drive on the original PC.
When selecting Reset the PC, youll be asked whether you want to Keep my files or Remove
everything (Figure 27). As described above in the above section, Best of breed: Win10s
hybrid backup system, the first option reinstalls Windows but leaves your personal docu-
ments, photos, and other data files where you left them at least if you left them in folders
(Documents, Music, and so on) recognized by Windows as part of your libraries.
Personal files in other locations might get deleted. (Obviously, you should have all your data
files backed up before you do anything involving significant changes to Windows. In fact,
your data files should be regularly backed up, period.)
A secure wipe will make it impossible to recover any data from your hard drive. But the
technique is problematic with SSDs, as reported in a PCWorld article. Microsoft hasnt
answered my questions about this issue. For now, Id skip this option on an SSD.
Final thoughts: The Win10 recovery drive could use some more tools the lack of a Boot
to Safe Mode option is particularly vexing. If you cant get to your usual sign-in screen,
you cant get to the various Safe Mode settings via the standard Win10 Troubleshoot/
Advanced/Startup Settings screen.
That said, Win10s flash drive-based repair system is still a must. Create a recovery drive
and store it someplace where you wont forget where it is. One of these days, it may save, if
not your life, than at least your sanity.
Keeping
Win10 Updated
Gets More
Complicated
By Susan Bradley
To prevent reboots due to patch failures, you can temporarily roll back the associated patch
by following the instructions in MS Support page KB 3073930. While that information is
about blocking problematic drivers, itll also let you temporarily block a pending update.
For example, if your computer keeps trying to install KB 3194496, the aforementioned
support page has a download link for the Show or hide updates tool, which will list recent
and pending updates and let you hide them much as you hide unwanted updates in Win7.
Keep in mind, however, that the tool only defers the update for a short time.
There are alternative steps you can take to get around KB 3194496 or other troublesome
updates without having to take the drastic step of wiping your system. A Neowin article
has a long discussion about the install/roll-back problem and possible solutions. Here are
two suggestions:
1) Simple solution: Bypass Windows Update by installing the latest version directly with
the Media Creation Tool. Go to Microsofts Download Windows 10 page and click
the Download tool now button. Once downloaded, launch the tool and select Upgrade
this PC now. Next, select the option to keep everything files, apps, and settings. This
should update your PC without impacting any installed data and settings. You might,
however, lose some older apps that are not compatible with Version 1607.
Note: If you have more than one system to update, you can use the media creation tool to cre-
ate a bootable USB stick, and use it to install the upgrade. (No flash drive is needed if you use the
Upgrade this PC now option.)
I prefer this solution because it resets any code that has issues with Version 1607 updates.
2) This solution is a bit more surgical, so it should be used only by advanced Windows
users. It involves removing specific tasks from the Task folder and the Registry, and was
posted by TomislavRex in a MS Community post (details on page 23, with additional
details on page 29).
He noted that deleting some of these items required changing ownership of the keys. The
tasks were recreated during the installation of the update.
First, keep in mind that security updates are still typically released once a month on the
second Tuesday, with a few critical Adobe Flash Player fixes sent out in between. But the
nearly weekly updates are mostly designed to fix problems with Version 1607. However,
given the vagueness of the release notes, its often difficult to know when a specific prob-
lem has been fixed.
Win10 1607 has received the following cumulative updates. (I fully expect another
Win10 update this week.) Note that two of them included new security patches; the
rest fixed only bugs.
If you want to take back some control over the frequent nonsecurity updates and the
reboots that come with them, there are a couple of steps you can take.
Note that the relatively simple process of deferring updates (more on that below) isnt avail-
able on Win10 Home. (You can check your current version by clicking Settings/System/
About.) The only way to put off updates with the Home edition is, unfortunately, to click
Control Panel/Administrative Tools/Services and completely disable Windows Update.
The far better option is to pay U.S. $99 to upgrade to the Professional edition. You can do
so from the About section by clicking the Change product key or upgrade your edition
Windows link.
With Win10 Pro, you can put off nonsecurity updates for a custom period of time by
following these steps:
Click Settings/Update & security/Advanced options; then check the Defer feature
updates box.
Next, follow the instructions in the Windows IT Center page, Windows update for
business. They include:
In Win10, enter gpedit.msc into the search box. When the Group Policy Editor opens,
look for Local Computer Policy and navigate to the following section:
In computing, free is rarely truly free: Unfor- Figure 28. Windows Group Policy Editor lets you specify how long
tunately, the inability to defer updates is to defer updates.
one of the hidden costs of a free Win10
Home upgrade. Again, I recommend pay-
ing to move up to Win10 Pro. Its easy to Current Branch
do and it wont affect your data, settings,
and most applications.
Deploy to appropriate audiences
Test and prepare for broad
deployment
How to
Clean-Install a
Windows 10
Upgrade
By Fred Langa
This article will show you several different ways to use the free Win10 upgrade to perform
a safe, completely legitimate, clean install including via bootable DVD or flash drive.
First, you must at least temporarily upgrade your current Win7/8 system to Win10,
the standard way. During this initial upgrade, Microsofts activation servers create and
store a unique and permanent machine ID thats based on your old Windows key plus the
systems hardware.
During the upgrade, Microsoft will also automatically issue you a new, generic Win10 prod-
uct key. But it works only after your PC has been successfully upgraded to Win10 and acti-
vated. (This is how Microsoft intends to prevent piracy of the free Win10 upgrade.)
If your intent is to do a clean install of Windows 10, you waste time making your current
Win7/8 system lean and clean: its all going to go away later, during the clean install.
For now, just make sure your current system is fully upgraded and working at least well
enough to survive the upgrade to Win10. For some maintenance suggestions, see the Jan.
16, 2014 Top Story, Keep a healthy PC: A routine-maintenance guide.
And, of course, make a full, complete backup (preferably an image backup) of your system,
so you can roll back to Win7/8 if anything goes wrong with the initial upgrade.
The upgrade process itself is very easy: Download and run the free Windows Media
Creation Tool (site), selecting the Upgrade this PC now option shown in Figure 30
(more on this, below).
requires a bit more The Reset methods major downside is that its
not quite as thorough as the bare-metal reinstall
method, below. Depending on how you do the
effort to accomplish. Reset, some of the initial Win10 upgrade files may
be reused, and you wont have the option of refor-
matting drives or partitions.
The bare-metal reinstall method is 100 percent complete nothing at all is carried over
from the initial Win10 upgrade setup. You can even reformat your hard drive prior to
installation if you want or need to; or use this method to set up Win10 on a brand-new,
empty hard drive. Plus, youll end up with a complete Win10 setup DVD or flash drive you
can later use, if you need to, for system repairs, recovery, or reinstalls.
The principal drawback to the bare-metal method is that it requires a bit more effort to
accomplish. There also is a slightly higher risk of running into problems with system drivers
or with activation.
You can use either clean-install method. In fact, you can even use them together. For example,
you can use the easy, sure, Reset method to produce a clean install and then use the bare-metal
method to generate a bootable DVD or flash drive. Use either method, or both; its your choice.
But in either case, before you do any sort of clean install, make a new, fresh backup or sys-
tem image of your original Win10 upgrade setup, so you can roll back to this initial point in
case something goes wrong with the clean install.
For your later convenience, you might also wish to make a separate copy of your user files
(e.g. Documents, Music, etc.) in a safe location such as an external drive. This precaution
will make it quick and easy to restore these files to your new setup after the clean install.
Its also wise to ensure you have any required installation codes or keys youll need to
restore the apps you intend to use after the clean install.
From the Win10 desktop, open the Start menu and click Settings/Update & Security/
Recovery. Next, click the Get started button under Reset this PC. In the next screen,
select Remove everything (see Figure 31). Follow the on-screen prompts.
Keep my files
Removes apps and settings, but keeps your personal files.
Remove everything
Removes all of your personal files, apps, and settings.
Alternatively, you can use the Windows Media Creation Tool (WMCT; free; site). Down-
load and run the version of the tool that matches the bittedness (32 or 64) of your Win10
system. When offered, select Upgrade this PC now (shown above in Figure 1) and then
follow the on-screen prompts.
When the Media Creation Tool shows the Ready to install window, click the Change what to
keep option (Figure 32).
In the next window, select Nothing (Figure 33) to remove all previous files, apps, and settings.
Figure 32. For a clean install using WMCT, you must Figure 33. WMCTs choose nothing option
click the Change what to keep option.
Whether you used Win10s built-in Reset option or the Windows Media Creation Tool, run
through the remaining on-screen prompts to reset Windows 10 to a clean, unmodified state.
For more information, skip down to the section labeled Last steps: Activation and
troubleshooting.
Its not hard to do but is more complicated than the Reset method described above. It starts
with creating Win10 installation media. Here are the steps:
For safetys sake, first make note of your Win10 product key. Its easy to find using free tools
such as NirSofts Produkey (site) or the hideously named Magical Jelly Bean Keyfinder (site).
Warning: As with all free apps, select Custom Installation when the setup program
offers it; then deselect any unrelated or tag-along software or toolbars that you dont
want installed.
the system receiving the clean install. Create installation media for another PC
blank disc into your DVD drive and then Open DVD burner
click Open DVD burner (Figure 40).
Figure 40. The burn-an-ISO prompt
When Windows Disc Image Burner
opens, click Burn to begin creating the
bootable DVD. (Recommended option:
Tick the Verify disc after burning box
shown in Figure 41 to ensure the integ-
rity of the files after theyre burned to
the disc.)
First, however, a potential stumbling block is the Unified Extensible Firmware Interface
(UEFI) commonly used by newer PCs especially PCs that came with Win8 preinstalled.
UEFI might prevent easy booting from external devices such as flash drives or DVDs.
If you have trouble booting from your Win10 setup medium, the following articles should help:
How to solve UEFI boot and startup problems Dec. 11, 2014, Top Story
Emergency repair disks for Windows: Part 2 April 17, 2014, Top Story
When you successfully boot to the Win10 flash drive or DVD, the setup program
should automatically launch. The followings steps will complete the setup process.
On the first screen, select your preferred language, time and currency format, and key-
board layout. On the second screen, select Install now.
Youll be asked to enter your Win10 product key, which you should have copied earlier.
Either enter it now or click Skip to defer the activation check. (I recommend clicking Skip
and deferring the check, especially on newer, UEFI PCs. In many cases, the Win10 setup
program will extract the original hardware key from the UEFI firmware and self-Activate
Win10 for you. This procedure can avoid problems with mistyping the 25-character key.)
Next, youll be asked to accept the standard Windows License; do so.
When you get to the prompt Which type of installation do you want, click Custom to
begin the clean-install process (Figure 42).
In the Where do you want to install Windows dialog box, delete the partition(s) that
contained your previous Windows installation theyll then be converted to Unallo-
cated Space (Figure 43). Click Next to continue the setup process.
Figure 43. Deleted Win10 partitions are returned to a drives empty, unallocated space.
Win10 setup will then automatically partition and format the unallocated space as
needed. It will then begin copying and installing files from the flash drive or DVD to the
newly formatted disk space.
When the initial setup is done, if you didnt previously enter the product key, youll see the
nag screen Its time to enter the product key. You can enter the key now or as before
defer activation by clicking the offered Do this later link. (Again, I recommend deferral.)
For example, on the Get going fast prompt, I recommend you not elect to Use Express set-
tings, but choose instead the Customize settings option, which lets you adjust Win10s
privacy-related features and functions to your liking. (For more information on controlling
Win10s privacy settings, see the LangaList Plus column in this issue.)
When the setups finally done, check that your new Win10 clean-install is properly activated.
Open the start menu and select Settings/Update & security/Activation. If the window dis-
plays Windows is Activated, youre all set. If not, click the Activate Windows button.
If Win10 wont activate, dont panic: there are a number of utterly mundane reasons why
Win10 might not complete activation right away, as explained on Microsofts Get help
with Windows 10 activation errors page. For example, one of the reasons for a failure is
simply that the activation servers were busy.
But if you followed the steps outlined here such as successfully upgrading your Win7/8 PC
to Win10 before attempting a clean install the activation should take place in short order.
If you dont want to wait, some users report that theyve successfully hastened automatic
activation by rebooting several times or by using SLMGR, the software-licensing man-
agement tool. To use SLMGR, open an admin-level command prompt (right-click the start
flag and select Command Prompt (Admin)) and enter slmgr.vbs/ato at the command
prompt; a dialog box will open, displaying the results of the activation attempt (more info
via TechNet).
If you need additional help, see the Microsoft Answers page, How to activate and resolve
common product-key issues in Windows 10.
If none of the above works, Microsoft lists still more options on the Why cant I Activate
Windows 10? page, including information on the extremely helpful Activate by phone
service. Although I havent had to use it for Win10, Ive used that service in other circum-
stances in which a legitimate copy of Windows simply would not activate correctly via the
Internet. Activate by phone was easy to use and always worked when I needed it.
If you tried a bare-metal reinstall and ran into insurmountable activation problems or if
you ran into device-driver issues restore the backup you made at the start of this process
and then use the Reset this PC clean-install option described above. That method is more
forgiving and usually avoids activation and driver issues.
When your from-bare-metal installation is finished, Win10 should be ready for business.
You can now set up whatever apps you wish and copy your user files from whatever backup
location you stored them.
Windows 10 is a free upgrade for Win7 and Win8.1 systems. Moving directly from Vista to
Win10 normally requires a clean install of the new OS along with manual reinstallation
of your apps and user files.
Its an indirect, two-step upgrade process that actually does allow Win10 to pick up and
carry over your existing Vista files, settings, installed apps, and so on, without reinstallation.
you want, youll likely also carry over unwanted junk, clutter, and other needless baggage.
This kind of digital debris could bog down your brand-new Win10 setup and prevent it from
operating as well as it could.
If you prefer a clean start with Win10 (as I do), heres how:
Make a complete backup of your Vista setup so you can restore it if the Win10 install
fails. Consider making a separate backup of your user files, too, to make them easy to
copy to the new Win10 setup.
Using your Win10 setup DVD, follow the steps in the section labeled A bare-metal
install, Step 2: Setting up Win10 in the Sept. 10 Top Story, How to clean-install a Win-
dows 10 upgrade.
When Win10 is running fine on your PC, click to Start/Settings/Update & security/Acti-
vation and purchase a Win10 license.
Copy your user files from wherever you stored them; the re-install whatever apps you want.
Either way direct clean install or indirect two-step upgrade youll find that Win10 is
light-years ahead of Vista. Enjoy your new OS!
In brief, safe mode boots Windows with a limited set of essential drivers and startup files.
Safe mode loads just enough to get Windows running. As noted in a Microsoft help page:
Safe mode is useful for troubleshooting problems with programs and drivers that might
not start correctly or that might prevent Windows from starting correctly.
In the Advanced options window, select Startup Settings; youll end up with the window
shown in Figure 44. It merely describes what options youll have. Click Restart.
Startup Settings
tings window lists alter-
nate startup settings
including safe mode.
Restart to change Windows options such as:
Enable low-resolution video mode
Enable debugging mode
Enable boot logging
Enable Safe Mode
Disable driver signature enforcement
Disable early-launch anti-malware protection
Disable automatic restart on system failure
Restart
Select your language. If Repair my computer appears on the next screen, click it.
Otherwise, click Troubleshoot/Advanced options/Command Prompt.
C:
BCDEDIT /SET {DEFAULT} BOOTMENUPOLICY LEGACY
Exit
Power up the system again, and (as the boot process starts) repeatedly press the F8 key
until the Advanced Boot Options menu appears, shown in Figure 46.
Again, after youre finished with safe mode, rebooting should return your Windows instal-
lation to its normal startup process. (A tip of the hat to Fred Langa for bringing up this tip.)
A few notes about this technique. On my system, I had to turn off Fast Boot in my system
BIOS. Otherwise, Win10 would never see the F8 key command. So, as is usual with Win-
dows, much depends on your particular system setup. You might have to experiment.
And has been previously discussed in Windows Secrets, on newer systems, the Unified
Extensible Firmware Interface (UEFI) boot system can be problematic for self-booting
media. For a refresher on that, see the Dec. 11, 2014, Top Story, How to solve UEFI boot
and startup problems.
A fix for
when Edge
misbehaves
By Fred Langa
Open the settings menu by clicking the three horizontal dots in the upper right corner of
the Edge window.
Click Settings.
Under Clear browsing data; click Choose what to clear; and then click Show more.
Tick (select) those data types you wish to clear. (Note: For the most thorough cleaning,
select all offered data types; lesser cleanings may leave behind the data thats causing
the problem.)
Still not working? You can use Win10s PowerShell to dig into the Edge folder structures
and refresh (delete/replace) key files. Alas, its not a trivial task in fact, its downright
geeky but it can be done. See Method #2 in an Appuals.com how-to.
A somewhat extreme alternative is to reset all Win10 system files and settings including
Edges to their initial, just-installed condition. This wont alter your user data, but desk-
top apps might need to be reinstalled. For more information, see the OS, apps, and set-
tings backup and recovery section in the Oct. 15 Top Story, Best of breed: Win10s hybrid
backup system. See also Microsofts help page, Recovery options in Windows 10.
Of course, you can also do a full-system restore to a pre-trouble state, using your preferred
backup/imaging method.
A recent Neowin analysis shows that the most popular browser in Win10 is not Edge or
even IE 11 its Googles Chrome.
Chrome (site) is available for all current 32- and 64-bit Windows versions plus Android,
iOS, OS X, and Linux. All versions are free and can be set up so that your settings, tabs,
homepage, history, and so forth are shared and synced among all installations. (E.g., your
Windows and Android versions of Chrome can look and act the same way, staying in sync
automatically.)
I use Chrome as my primary Win10 browser. If Edge (or IE) simply wont work for you, con-
sider giving a third-party browser Chrome, Firefox, etc. a try.
Cant Use
Office Documents
After Upgrade
By Fred Langa
While still in Win7, delete the original versions of the troublesome user files and folders.
Be sure to delete all previously locked files and folders.
When the update is complete, copy your user files back from wherever you stored them.
Because the files that you stored off the main drive were not processed in any way by
the Win10 upgrade, you should be able to copy them into your new setup and access
them normally.
Running a
Tune-Up
Tool Creates
Huge Mess
By Fred Langa
In those tests, I found that most tune-up tools were far too aggressive, effectively creating
more problems than they solved. And, like you, Ive ended up with some Windows setups
rendered totally unbootable by bogus and unnecessary repairs.
But back to the problem at hand. Note that this process isnt limited to Windows 10.
To recover a crashed system, youll need a Windows setup or system-repair disk, a third-
party recovery/repair disc, or a bootable recovery disk created by whatever backup/imag-
ing tool you use. Boot your system from any one of these disks and use its Repair or Restore
options to recover your PC.
If you dont have any of those, the process becomes a bit more complicated.
From Win7 onward, all Windows setup and recovery discs are totally generic for each
version; e.g., a rescue disc created on any edition of Win7 will work for any other edition. If
you can borrow an appropriate Windows disc from another source (say, from friend, family,
or work), you can boot from that disc and select Repair my PC. As long as that borrowed
disc is the same Windows version (Win10, in your case), it should work fine. You can even
use someone elses setup disk to completely reinstall Windows to your PC. Its completely
legitimate, as long as you use your own product key (or automatic digital entitlement).
If no one you know has a disc to loan you, use any functioning Windows PC to download a
fresh copy of the Win10 setup files from the Microsoft site and burn them to disc or flash
drive. (Note: Make sure you download the correct bittedness (x32 or x64) for your PC.) Boot your
PC from that generic Win10 setup disc or drive and select the Repair my PC option when its offered.
The preceding procedure should get your system booting again. You then have two
immediate tasks:
Make a full backup or system image plus a separate recovery drive so that you can
access your backups in an emergency (such as the one youre now experiencing). For
help with that task, see the Windows Secrets stories, Best of breed: Win10s hybrid
backup system (Oct. 15), and Learn to use the Windows 10 Recovery Drive (Sept. 17).
Next, uninstall and resolve never to use again hyperagressive tune up tools.
Instead, follow the advice given at the end of Are system/Registry cleaners worth-
while? (July 16) for effective and safe ways to keep your PC properly maintained.
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