PRODUCT SPOTLIGHT:

CSGASSURE


CarrierTestingServices

Reaping businessadvantagewith
guaranteedcallquality




Changesinvoicecallingmarketsandnetworkshave Call Quality Assurance
exposedmanycarrierstorevenuelossand
CSGAssurehelpsyoutomeetthesechallengeswith
deterioratingqualityintheirinternationalvoice
easyandquickverificationofmanykeyquality
business,derivingfromsourcessuchascallrouting
indicators,includingCLI,MOS,DTMF,Fax,connectivity
overmultiplenetworktypesandtheriseofbypass
andSMS,providingtheevidenceofqualityneededto
fraud.Poorcallqualityiscompromisingthecustomer
validatecommittedcustomerSLAsandsecurevital
experienceandrevenueisoftendelayedorlost
premiumvoicerevenue.
throughintercarrierdisputesoverfairchargesandthe

qualityofdeliveredservice.
TheFASdetectioncapabilityprovidesthetoolsneeded
todetectanderadicateinternationalcallingfraudby
Voice Carrier Challenges pinpointinginstancesofcustomeroverchargingaswell
Voicecarriersfacearapidlychangingandincreasingly asfalseconnections.
challengingenvironment:
Mobile:Callsareincreasinglyterminatedon CSGAssurealsoprovidesevidenceoferrors,failings
mobilephones,raisingtheimportanceofCalling andwrongdoingbypartners,strengtheningcarriers
LineIdentification(CLI)tomaximizecall negotiatingpositioninthebillverificationanddispute
acceptance.TheincreaseduseofblendedCLIand process.
nonCLIroutesmakesitmorelikelythattheCLIwill
belostbeforereachingthedestinationhandset. Carrier Testing Benefits
NGN:ThetransitiontoNextGenerationNetworks Proactivelymonitorquality,allthewayfromyour
bymanycarriersmeansthatmanycallstransit networktotheendsubscriber
acrossswitchedandIPnetworksenroutetothe Takeadvantageofbothoutboundcarriertesting
callednumber,oftencausingvoicequality andinboundcallverification
deterioration.
Exploitnewroutingopportunitieswithoutstanding
Competition:Skype,ViberandotherIPvoice cost/QoSratio
providersofferfreeorverycheapcalls,putting
Developrefined,premiumpricedofferingswith
pressureontraditionalcarrierstocompetethough
demonstrablysuperiorQoS
superiorvoicequality.
Monitorperformanceofallconnectedcarriersto
Fraud:BypassFraudiscommoninmanymarkets,
alldestinations,
andFalseAnswerSupervision(FAS)fraudhas
grownrapidlyinrecentyears,resultinginrevenue Generaterealnetworkcallswithanactiveprobe
lossandoverpaymentforunconnectedcalls. Servicelaunchwithinaweekofagreedparameters
Disputes:Intercarriersettlementdisputesare
increasing,drivenbyservicecomplexity,fraud
awarenessandshrinkingprofits.

Wwww.csgi.com Copyright2015CSGSystemsInternational,Inc.and/oritsaffiliates(CSG).Allrightsreserved.



CGSsCLIverificationcapabilitiescomplementVSNL's
sophisticatedvoicenetworkarchitecture,enablingustooffer
ourvaluedcustomersthebestqualityserviceandproductsin
thegrowingmobilemarketplace.
MichelGuyot
President,GlobalVoiceSolutions
TataCommunications


Why Active Testing Why CSG Assure
Qualitymonitoringintheinternationalvoicemarket CSGAssureisthemarketleadingsolution,usedby
hastraditionallydependedonCDRdriven over120mobileoperatorsandcarriersworldwide.It
measurementssuchasASRandALOC.Changingmarket letsoperatorsdemonstrateandprovetheircallquality,
dynamicsmeanthatcarriersneedtoapplyQoS attractingotheroperatorsandcarrierstousetheir
parameterswhichcantbeextractedfromsubscriber networks.CSGAssuretransformsthecostdriven
CDRs. wholesaleandterminationtrafficmarketintoamarket
drivenbyquality,notjustcost.
MonitoringofcriticalQoSfeaturessuchasCLIdelivery,
FAS,DTMFtonesupportandFaxtesting,aswellas TheserviceispoweredbytheAssureGlobalTest
reliablemeasurementofMeanOpinionScore(MOS) Network,aproprietarytestnetworkwhichnowcovers
requireactiveendtoendtesting,withcontrolofthe morethan450mobilenetworks.CSGAssurehas
endpointofthecall(BParty). becomethedefactostandardforcarriersseekingto
protectandsecuremarginthroughguaranteedCLI
CSGAssureCarrierTestingcanverifyallofthesecritical deliveryandotherkeyqualityfeaturestodestinations
qualityparametersenablingyoutoproactivelymanage globally.
yourpartners,improvecustomerandintercarrier
revenue,andshortenpaybackonyournetwork BecauseCSGAssureCarrierTestingisprovidedasa
investment. SoftwareasaService(SaaS)andcloudbased,it
providesquickresultswithoutanycapitalexpensesor
commitmentofyouroperationalresources.

Wwww.csgi.com Copyright2015CSGSystemsInternational,Inc.and/oritsaffiliates(CSG).Allrightsreserved.