DMC COLLEGE FOUNDATION

SCHOOL OF BUSINESS AND ACCOUNTANCY

BACHELOR OF SCIENCE IN ACCOUNTANCY
Sta. Filomena, Dipolog City

Course Code MGT. 4

Course Title PRODUCTION AND OPERATION MANAGEMENT
Course Credit 3 units
Prerequisite BM 3 QUANTITATIVE TECHNIQUES IN BUSINESS

I.

COURSE DESCRIPTION: This course examines the concepts, processes, and methods of managing and controlling operations in manufacturing or service settings.
Current issues such as globalization, supply chain strategy, E-business, and ERP are analyzed.

INSTITUTIONAL LEARNING OBJECTIVES:

By the end of their four-year stay at DMC, students should be able to:

1. Manifest academic excellence through their globally-competitive skills and desirable work ethics.
2. Exemplify the qualities of a graduate who achieves optimum integral human development.
3. Exhibit leadership by developing socially-oriented programs for disadvantaged communities to promote social justice, equity and transformation leading to self-
reliance.
4. Apply their acquired technology-based skills to their chosen field of practice.
5. Demonstrate excellence as active partners in nation-building through research and innovation.
6. Advocate nationalism through athletics, culture and the arts.
 MGT. 4 SYLLABUS DMCCF-SBA-BS ACCOUNTANCY

CURRICULAR PROGRAM EDUCATIONAL OBJECTIVES:

By the end of the four-year program, DMC should be able to:

1. Provide a foundation of professional knowledge, professional skills, and professional values, ethics and attitudes that enable students to continue to learn and adapt
to change throughout their professional lives.
2. Prepare students for the CPA licensure examinations and for employment in private establishment and public sector (government agencies).
3. Provide students with technology-based training and practical exercises applicable in the accountancy profession.
4. Produce well-rounded professional accountants of the future who are able to demonstrate learned concepts and principles with ethical decision capable of making a
positive contribution to the profession and society in which they work
5. Produce graduates who are computer literate, ethical, globally aware, analytical, critical thinkers, and effective communicators both oral and written, thereby prepare
them to adapt to the ever-changing demands of the real business world.
6. Constantly update the curricula and inform students on the latest developments in the accountancy profession brought about by the rapidly changing technology

PROGRAM-LEVEL STUDENT LEARNING OUTCOMES:

By the end of their four-year stay in the program, the students can:

1. Demonstrate working knowledge in the areas of financial accounting and reporting, cost accounting and management, management accounting, auditing,
accounting information systems and accounting research with the values of fairness, transparency, accountability, hard work, honesty, patience, diligence,
innovativeness and risk taking.
2. Apply acquired knowledge and skills to pass Certified Public Accountant licensure examinations and other certification examinations.
3. Employ technology as a business tool in capturing financial and non-financial information, preparing reports and making decisions.
4. Demonstrate self-confidence in performing functions as a professional accountant.
5. Demonstrate leadership qualities, civic-mindedness and responsible citizenship.
6. Appraise ethical problems / issues in practical business and accounting situations and recommend appropriate course of action that adheres to the professional
code of ethics.
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1. COURSE-LEVEL STUDENT LEARNING OUTCOMES:

2. By the end of this course, students should be able to:
3. 1. Analyze contemporary theory and applications of manufacturing or service operations in a global business environment.
4. 2. Evaluate the interaction between operations management and other business functions.
5. 3. Describe the value chain and the use of current management theories and tools.
6. 4. Explain the key performance measures of operations.

II.

Expected DMCian Identify Desired Result: By the end of the program, the students are able to:
Graduate Attribute

God Fearing Manifest the spirit of Faith by internalizing and applying the principles of oneness, peace and prosperity through Gospel teachings in any
circumstances regardless of beliefs.

Knowledgeable Inculcate the significance of various learning processes towards attainment of goals to become productive graduate and effective business
administrators or marketing managers.

Socially Strengthen awareness on the significance of social gatherings, meetings, and confrontations to be able to develop acceptance of certain
Responsible responsibilities towards enhancement of public relation with the community they served.

Multi- Enhance and develop the learners potentials by applying the acquired skills and knowledge in achieving the goals of daily undertakings.
talented/Versatile
Committed to Serve Internalize the essence of service to oneself, family, community and the country which are among the significant values of a good business
administrator or marketing manager.
 MGT. 4 SYLLABUS DMCCF-SBA-BS ACCOUNTANCY

Expected DMCian Graduate Attribute Rubrics

Excellent (4) Proficient (3) Adequate (2) Limited (1) Score

(Socially Responsible)
Obedient All group participants were Almost all members of the Some members of the All members were
active and performed the group were participative, group performed their hesitant, disagreeable and
tasks with genuine responsive and showed tasks without punctuality disobedient.
sincerity. acceptance of the tasks. and honesty.

Perceptive Performed the tasks Interpretations of the tasks Reflections and opinions The group performance of
creatively, critically objectives were based on are somehow based on the assigned tasks were
coupled with honesty and the set principles and the courtesy and respect. practically not visible.
sincerity
values of the college.

(Knowledgeable)
Innovative The performance of the The duties and functions Some members displayed Displayed no interest in
assigned tasks was were performed with interest towards the the performance of tasks
genuinely based on strategies and techniques. attainment of the assigned due to its physical
excellent individuals tasks. difficulties.
initiative.
Strategic Displays high level of Capable of establishing Lacks the skills, opinions Incapable of carrying tasks
performance and even methods that are and ideas when confronted as expected due to limited
beyond expectations. beneficial and for the with challenging initiatives.
welfare of all concerned.
circumstances.

(Committed to Serve)
Committed to service for Has displayed high level Performed tasks related to Punctuality does not exist, Total avoidance of
the welfare of DMCians commitment, dedication Public Community irregular appearances performing responsibilities
and service for the safety Services with the occurred, and poor and lacks of self-
and security of every observance of Public services to all concerned confidence in delivering
DMCian. Relation principles. are visible. social responsibility.
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III.
GRADING SYSTEM

Preliminary Grade (PG) Midterm Grade (MG) Pre-final Grade (PFG)/ Finals Grade (FG) Semestral Final Grade (FG)

PRELIM EXAM 40% MIDTERM EXAM 40% PREFINAL EXAM 40% FINA EXAM 40% PG 25%
QUIZZES 25% QUIZZES 25% QUIZZES 25% QUIZZES 25% MG 25%
ORAL RECITATION/ ORAL RECITATION/ ORAL RECITATION/ ORAL RECITATION/ PFG 25%
REPORTING/ REPORTING/ REPORTING/ REPORTING/ FG 25%
REQUIREMENTS 25% REQUIREMENTS 25% REQUIREMENTS 25% REQUIREMENTS 25% FG 100%
ATTENDANCE 10% ATTENDANCE 10% ATTENDANCE 10% ATTENDANCE 10%
100% 100% 100% 100%

Course Objectives, Topics, Time Student Learning Outcomes Assessment Strategies Outcomes-Based
Allotment (SLO) (AS) Assessment/Results/Evidence
(OBARE)

PRELIMINIARY COVERAGE

MODULE 1 : 3 Hours Students are expected to: *QUIZZES *RESULT OF QUIZZES

*ASSIGNMENTS *RESULTS OF ASSIGNMENTS
Chapter 1- ZEROING IN ON 1.) explain the significance of operation *CASE STUDIES *RESULT OF CASE STUDIES
OPERATIONS and production in a business *TERM EXAMINATIONS *RESULTS OF TERM EXAMINATIONS
1. Operation Interrelated with other organization; *ORAL RECITATIONS *ORAL RECITATION BASED ON
Functions 2.) describe the functions of operations; RUBRICS MODEL
2. Operations: Providing Goods or 3.) describe the importance of operation
Services functions, and ;
 MGT. 4 SYLLABUS DMCCF-SBA-BS ACCOUNTANCY

3. Importance of the Operations 4.) enumerate and define the managers

Function role in operation.
4. Managers Roles in Operation

MODULE 2 : 3 Hours At the end of the Module, students are *RESULT OF QUIZZES
*QUIZZES
Objectives: expected to; *RESULTS OF ASSIGNMENTS
*ASSIGNMENTS
*RESULT OF CASE STUDIES
*CASE STUDIES
Chapter 2-OPERATION STRATEGY 1. explain strategies are formulated; *RESULTS OF TERM EXAMINATIONS
*TERM EXAMINATIONS
1. Strategy Provides focus 2. describe the importance of strategies in *ORAL RECITATION BASED ON
*ORAL RECITATIONS
2. Operations: A Vital Element in operation, and; RUBRICS MODEL
Strategy 3.enumerate and explain some
3. From Overall Strategy to Operations production and operations strategy.
Strategy
4. Product Development and Design:
Important Strategy Factors

MODULE 3 : 3 Hours At the end of the Module, students are *RESULT OF QUIZZES
*QUIZZES
expected to; *RESULTS OF ASSIGNMENTS
*ASSIGNMENTS
Chapter 3- FORECASTING DEMAND *RESULT OF CASE STUDIES
*CASE STUDIES
1. Overview of Forecasting Methods 1.) explain the importance of forecasting *RESULTS OF TERM EXAMINATIONS
*TERM EXAMINATIONS
2. Subjective Forecasting Methods in production and operations; *ORAL RECITATION BASED ON
*ORAL RECITATIONS
3. Quantitative Forecasting Methods 2.) enumerate and illustrate several RUBRICS MODEL
4. Measures of Forecast Accuracy forecasting Methods; and
5. Time Series Smoothing 3. describe the advantages of using
6. Time Series Decomposition computers in forecasting.
7. Causal Models
8. Using Computers to Forecast
 MGT. 4 SYLLABUS DMCCF-SBA-BS ACCOUNTANCY

MODULE 4 : 3 Hours At the end of the Module, students are *QUIZZES *RESULT OF QUIZZES
expected to; *ASSIGNMENTS *RESULTS OF ASSIGNMENTS
Chapter 4- PRODUCT MANAGEMENT *CASE STUDIES *RESULT OF CASE STUDIES
1. Critical Skills in Product 1.) describe the significance of product *TERM EXAMINATIONS *RESULTS OF TERM EXAMINATIONS
Management management ; *ORAL RECITATIONS *ORAL RECITATION BASED ON
2. Managing the Product 2.) enumerate and define the steps in RUBRICS MODEL
3. Steps in Managing Products Managing Products;
* Product Objectives 3.) identify and describe the different
* Product Strategies dimensions of a product quality;
4. Key Aspects of Quality 4.) illustrate the product life cycle; and
5. Product Life Cycle 5.) enumerate the factors to consider in
6. Branding Decisions branding decisions.

MIDTERM COVERAGE

MODULE 5 : 3 Hours At the end of the Module, students are *QUIZZES *RESULT OF QUIZZES
expected to; *ASSIGNMENTS *RESULTS OF ASSIGNMENTS
Chapter 5- OVERVIEW OF MATERIALS *CASE STUDIES *RESULT OF CASE STUDIES
MANAGEMENT 1.) describe the relationship between *TERM EXAMINATIONS *RESULTS OF TERM EXAMINATIONS
materials management and production *ORAL RECITATIONS *ORAL RECITATION BASED ON
1. Materials Flow is a Major Objective and operation management; RUBRICS MODEL
2. Units that Support Materials Flow 2.) identify the importance of proper
3. Purchasing purchasing to the quality of the operation,
4. Inventory and;
5. Single-Period and Multiple-Period 3.) enumerate and explain some
Inventories inventory models.

5. Just-in-Time Production
 MGT. 4 SYLLABUS DMCCF-SBA-BS ACCOUNTANCY

MODULE 6 : 3 Hours At the end of the Module, students are *QUIZZES *RESULT OF QUIZZES
expected to; *ASSIGNMENTS *RESULTS OF ASSIGNMENTS
Chapter FACILITY LOCATION *CASE STUDIES *RESULT OF CASE STUDIES
PLANNING 1.) describe the need for facility location *TERM EXAMINATIONS *RESULTS OF TERM EXAMINATIONS
planning; *ORAL RECITATIONS *ORAL RECITATION BASED ON
1. Need for Facility Location Planning 2.) illustrate facility location planning RUBRICS MODEL
2. General Procedures for Facility procedures;
Location Planning 3. enumerate and explain some facility
3. Facility Location in Models location models, and ;
4. Behavioral Impact in Facility 4. describe the behavioural impact of
Location facility location.

MODULE 7 : 3 Hours At the end of the Module, students are *QUIZZES *RESULT OF QUIZZES
expected to; *ASSIGNMENTS *RESULTS OF ASSIGNMENTS
Chapter 7- LAYOUT PLANNING *CASE STUDIES *RESULT OF CASE STUDIES
1.) explain the importance of layout in the *TERM EXAMINATIONS *RESULTS OF TERM EXAMINATIONS
1. Layout Concepts operation and production of goods and *ORAL RECITATIONS *ORAL RECITATION BASED ON
2. Developing the Process Layout: services; RUBRICS MODEL
Models and Behavior 2.) identify the layout process;
3. Developing the Product Layout: 3.) enumerate and explain layout models
Assembly Line Models and Behavior and behaviours ;
4. Comparative Approaches to 4.) enumerate and describe some
Repetitive Manufacturing Implications comparative approaches in manufacturing
for Layout layouts..
 MGT. 4 SYLLABUS DMCCF-SBA-BS ACCOUNTANCY

MODULE 8 : 3 Hours At the end of the Module, students are *QUIZZES *RESULT OF QUIZZES
expected to; *ASSIGNMENTS *RESULTS OF ASSIGNMENTS
Chapter 8- JOB DESIGN, PRODUCTION *CASE STUDIES *RESULT OF CASE STUDIES
AND OPERATIONS STANDARDS, AND 1.) describe the importance of job design, *TERM EXAMINATIONS *RESULTS OF TERM EXAMINATIONS
WORK MEASUREMENT standards and work measurement in a *ORAL RECITATIONS *ORAL RECITATION BASED ON
business organizations success; RUBRICS MODEL
1. Job Design 2.) explain how effective job design can
2. Effective Job Design: Combining be achieve;
Engineering and Behavioural 3. explain how production and operation
Approaches standards is formulated, and;
3. Production and Operations 4. explain the impact of compensation in
Standards the production and operation.
4. Work Measurement
5. Compensation

SEMI-FINALS COVERAGE

MODULE 9 : 3 Hours At the end of the Module, students are *QUIZZES *RESULT OF QUIZZES
expected to; *ASSIGNMENTS *RESULTS OF ASSIGNMENTS
Chapter 9- PROJECT MANAGEMENT *CASE STUDIES *RESULT OF CASE STUDIES
1.) describe the importance of project *TERM EXAMINATIONS *RESULTS OF TERM EXAMINATIONS
1. Project Planning management in the organization; *ORAL RECITATIONS *ORAL RECITATION BASED ON
2. Project Scheduling Models 2.) enumerate and explain project RUBRICS MODEL
3. Managing Project scheduling models;
3.) identify and describe the roles of
project managers;
 MGT. 4 SYLLABUS DMCCF-SBA-BS ACCOUNTANCY

MODULE 10 : 3 Hours At the end of the Module, students are *QUIZZES *RESULT OF QUIZZES
expected to; *ASSIGNMENTS *RESULTS OF ASSIGNMENTS
Chapter 10- SCHEDULING SYSTEMS *CASE STUDIES *RESULT OF CASE STUDIES
AND AGGREGATE PLANNING 1.) identify the relevant costs that should *TERM EXAMINATIONS *RESULTS OF TERM EXAMINATIONS
be considered in developing a plan for *ORAL RECITATIONS *ORAL RECITATION BASED ON
1. Operations Planning and aggregate output and capacity; RUBRICS MODEL
Scheduling Systems 2.) compare and contrast rough-cut with
2. Basic Concepts in the Aggregate aggregate capacity planning;
Planning Process 3. explain the factors to be considered in
3. Strategies for Developing selecting a planning horizon;
Aggregate Plans 4. outline the advantages and
4. Master Scheduling and Rough-Cut disadvantages of the three pure
Capacity Planning strategies of aggregate planning.
5. Aggregate Planning for Service 5. demonstrate how aggregate planning
Organizations and scheduling costs are affected by
6. Implementing Aggregate Plans and forecast errors.
Master Schedules

MODULE 11 : 3 Hours At the end of the Module, students are *QUIZZES *RESULT OF QUIZZES
expected to; *ASSIGNMENTS *RESULTS OF ASSIGNMENTS
Chapter 11- OPERATIONS *CASE STUDIES *RESULT OF CASE STUDIES
SCHEDULING 1.) explain what is a job shop or *TERM EXAMINATIONS *RESULTS OF TERM EXAMINATIONS
intermittent systems; *ORAL RECITATIONS *ORAL RECITATION BASED ON
1. What Are Intermittent Systems? 2.) identify elements of human behaviour RUBRICS MODEL
2. Intermittent Scheduling Concepts that are affected by job-shop scheduling;
and Processes 3.) discuss the significance of maintaining
3. Loading data integrity in computerized scheduling
4. Priority Sequencing systems.
5. Detailed Scheduling 4.)outline and discuss major differences
6. Finite Loading between finite and infinite loading.
7. Expediting
 MGT. 4 SYLLABUS DMCCF-SBA-BS ACCOUNTANCY

MODULE 12 : 3 Hours At the end of the Module, students are *QUIZZES *RESULT OF QUIZZES
expected to; *ASSIGNMENTS *RESULTS OF ASSIGNMENTS
Chapter 12- INVENTORY CONTROL *CASE STUDIES *RESULT OF CASE STUDIES
FUNDAMENTALS 1.) identify and describe the elements of *TERM EXAMINATIONS *RESULTS OF TERM EXAMINATIONS
control systems. *ORAL RECITATIONS *ORAL RECITATION BASED ON
1. Demand and Control System 2.) differentiate between multistage and RUBRICS MODEL
Characteristics multiechelon inventories.
2. Inventory Concepts 3.) give examples of non-organizational
3. Inventory Costs control system and identify its goals, its
4. Deterministics Inventory Models control elements and its information flow.

FINALS COVERAGE

MODULE 13 : 3 Hours At the end of the Module, students are *QUIZZES *RESULT OF QUIZZES
expected to; *ASSIGNMENTS *RESULTS OF ASSIGNMENTS
Chapter 13- INVENTORY CONTROL *CASE STUDIES *RESULT OF CASE STUDIES
APPLICATIONS 1.) explain three common ways to *TERM EXAMINATIONS *RESULTS OF TERM EXAMINATIONS
1. Deterministics Inventory Models measure and establish service levels; *ORAL RECITATIONS *ORAL RECITATION BASED ON
2. Stochastics Inventory Models 2.) discuss the advantages and RUBRICS MODEL
3. Inventory Control in Application disadvantages of the periodic inventory
4. Behavioral Pitfalls in Inventory system compared with the
Control quantity/reorder inventory system ;
3.) relate individual propensity for risk
taking to decision making in inventory
control;
 MGT. 4 SYLLABUS DMCCF-SBA-BS ACCOUNTANCY

MODULE 14 : 3 Hours At the end of the Module, students are *QUIZZES *RESULT OF QUIZZES
expected to; *ASSIGNMENTS *RESULTS OF ASSIGNMENTS
Chapter 14- MATERIALS *CASE STUDIES *RESULT OF CASE STUDIES
REQUIREMENTS PLANNING 1.) outline the purposes of MRP and *TERM EXAMINATIONS *RESULTS OF TERM EXAMINATIONS
explain how an MRP system can achieve *ORAL RECITATIONS *ORAL RECITATION BASED ON
1. Planning for Materials Needs these purposes; RUBRICS MODEL
2. Applying MRP as a Scheduling and 2.) identify the basic issues involved in
Ordering System capacity management and describe how
3. Limitations and Advantages of MRP these are treated in detailed capacity
4. Manufacturing Resource Planning planning.
5. Purchasing 3. explain the role of the master
production schedule and how it relates to
the other elements of an MRP system.

MODULE 15: 3 Hours At the end of the Module, students are *QUIZZES *RESULT OF QUIZZES
expected to; *ASSIGNMENTS *RESULTS OF ASSIGNMENTS
Chapter 15- MANAGING FOR QUALITY *CASE STUDIES *RESULT OF CASE STUDIES
1. Managerial Responsibility in 1.) discuss the roles of the cost of quality *TERM EXAMINATIONS *RESULTS OF TERM EXAMINATIONS
Managing for Quality planning; *ORAL RECITATIONS *ORAL RECITATION BASED ON
2. Product Quality 2.) explain how strategy and quality RUBRICS MODEL
3. Managing for Quality Products and interrelate;
Services 3. explain and describe the roles and
4. Analysis for Improvement, responsibility of managers in producing
Assurance, and Control quality good s and services.
5. Management-Initiated Approaches 4. describe the relationship between
and Actions to Improve Quality behaviour and quality.
6. Behavior and Quality
 MGT. 4 SYLLABUS DMCCF-SBA-BS ACCOUNTANCY

MODULE 16: 3 Hours At the end of the Module, students are *QUIZZES *RESULT OF QUIZZES
expected to; *ASSIGNMENTS *RESULTS OF ASSIGNMENTS
Chapter 16- QUALITY ANALYSIS AND *CASE STUDIES *RESULT OF CASE STUDIES
CONTROL 1.) identify different types of inspection *TERM EXAMINATIONS *RESULTS OF TERM EXAMINATIONS
1. Process Variation and discuss their roles in the quality *ORAL RECITATIONS *ORAL RECITATION BASED ON
2. Statistical Process Control assurance and control process ; RUBRICS MODEL
3. Inspection 2.) describe the relationship between
4. Acceptance Sampling inspection and acceptance sampling;
3.) discuss the steps in a process
capability study;

MODULE 17: 3 Hours At the end of the Module, students are *QUIZZES *RESULT OF QUIZZES
expected to; *ASSIGNMENTS *RESULTS OF ASSIGNMENTS
Chapter 17- THE CONVERSION 1.) explain the strategies for behavioural *CASE STUDIES *RESULT OF CASE STUDIES
PROCESS IN CHANGE change. *TERM EXAMINATIONS *RESULTS OF TERM EXAMINATIONS
2.) explain the role of top management in *ORAL RECITATIONS *ORAL RECITATION BASED ON
1. Dynamics of Production and Operations bringing about change in the organization. RUBRICS MODEL
Management
2. System Dynamics

COURSE POLICIES

1. Regular attendance is required of all students. Attendance is counted upon the first day of regular classes regardless of the date of the students enrollment.
2. A student who has incurred absences of more than twenty (20%) of the required total number of class hours and laboratory periods in a given time shall be
considered failed.
3. Tardiness beyond twenty (20) minutes is considered an absence. Three late entrances shall be counted as an absence for the purpose of record keeping.
4. A student is considered absent, from class if he/she is not present within the first third fraction of the scheduled class time.
 MGT. 4 SYLLABUS DMCCF-SBA-BS ACCOUNTANCY

IV. REFERENCES:
PRODUCTION AND OPERATIONS MANAGEMENT (ADAM, et.al)
PRODUCTION AND OPERATIONS MANAGEMENT (JAMES B. DILWORTH, et. al)

Prepared by: Noted by: Approved:

EARL RUSSELL S. PAULICAN, REB RACHELL-ANN B. BULJATIN, CPA DR. DINO JOEY CORDOVA
INSTRUCTOR OIC- DEAN SBA VP- ACADEMIC AFFAIRS/DEAN OF INSTRUCTION