Instructions:

Attached is the list of Competencies grouped under Organizational Competencies (OC), Core
Competencies (CC), Managerial/Leadership Competencies (M/LC), and Functional
Competencies (FC).

In each group, competencies are listed with their corresponding definitions.

Below is the summary, by number, of competencies listed per group:

Organizational Competencies 11
Core Competencies 9
Managerial/Leadership Competencies 10
Functional Competencies 7

For OC, CC, and M/LC groups, please select five (5) and rank them based on what you think
applies best to our organization with one (1) being the most applicable and five (5) the least
applicable. Your ranking will play a vital role in the selection of applicable/appropriate
competencies for our organization.

For FC group, rank all of them with one (1) as the most applicable, and seven (7) the least
applicable.

May I suggest that you discuss the list of competencies to your staff as they may also have some
inputs or recommendations. Brainstorming will play an important role in the ranking of
competencies since we are engaging the staff in this activity.

You may do your ranking directly on the file since it is in word format.

Likewise, please be reminded that the creation/development of the Banks Competency

Framework is one of the requirements for CY2015 Performance-Based Bonus (PBB).

Your cooperation and inputs in this activity is highly expected and appreciated.

Recommendations and suggestions are also welcome.

Thank you.
ORGANIZATIONAL COMPETENCIES

The Organizational Competencies involve coordinating work both with other

departments/divisions/units and with external entities, optimizing use of available resources, setting
short and long range goals, and developing the strategies and policies to achieve such goals.

REMINDER: Select five (5) and rank them with one (1) being the most applicable and five (5) the
least applicable:

# Competency Definition Ranking

1 Strategic Thinking The ability to systematically, analytically, and structurally
think about how to implement the (core) assignments, set goals
and reach them, develop new and effective strategies through
anticipating changes in the market or through initiating new
changes; The ability to set principles and identify scope and
allocate resources to meet individual, team, or organization
targets and objectives; Aligns organizational objectives and
practices with public interests and needs.
2 Confidence Demonstrates exceptional judgment and applies resource
allocation and management skills to optimize business
operations and quality of service.
3 Integrity/Ethics Ability to exemplify high standards of professional behaviour
as AIB employee and public servant, adhering to ethical as
well as moral principles, values, and standards of public office.
4 Fostering Innovation The proactive development and implementation of creative
new programs, projects, and activities to complement the use
of new techniques and ideas with non-conventional, out of the
box thinking and through research in order to achieve goals
and objectives in an efficient and effective ways;
Entrepreneurial mind-set. Positions the organizations for future
success by identifying new opportunities; builds the
organization by developing or improving products or services.
Takes calculated risks to accomplish organizational
objectives.
5 Making Effective The ability to systematically assess ideas and solutions to
Decisions arrive at innovative, well-reasoned solutions. Includes the
ability to make decisions, and pursue courses of action without
undue reference to superiors when within his/her authority;
Ability to render firm and timely discussions based on logical
considerations of all factors impinging on the matter with the
best interest of the organization in mind.
6 Excellence in Sets challenging objectives for self and others; Ensures active
Execution pursuit of these objectives in order to achieve a high standard
of quality and efficiency in delivery; Accepts a high level of
personal responsibility for the achievement of results;
Methodical and orderly way of approaching assignments that
serves to facilitate its completion.
7 Communication for The ability to express oneself clearly in conversations and
Results interactions with others; Demonstrates effective
 communications skills both written and verbal; Ability
to present the Banks organization profile to clients,
partners, and networks succinctly and clearly, and present
the Banks portfolio (include presentation of clients
profile for approval of transactions, for external and
internal clients).
8 Customer Focus Understands the needs and experiences of customers and takes
personal ownership in delivering sustainable customer
propositions.
9 Managing and The ability to encourage others to seek opportunities for
Introducing Change different and innovative approaches in addressing challenges
and opportunities, and to facilitate the implementation and
acceptance of change within the organization.
10 Resourcefulness Knowledge and skills required to ensure that resources,
including human resources, financial, physical, and
technological and information requirements are maximized to
meet the job requirements.
11 Agency Knowledge / Knowledge of the Banks history, organizational set-up,
Organizational products and services, processes, policies and guidelines,
Awareness values and culture.
CORE COMPETENCIES

The Core Competencies highlight those behavioural attributes which are fundamental aptitudes
essential to every employee of an organization. These are usually focused on the primary abilities of
an employee in showing a well-balanced character in the performance of his/her duty.

REMINDER: Select five (5) and rank them with one (1) being the most applicable and five (5) the
least applicable:

# Competency Definition Ranking

1 Intuitive and Knowledge and skills required to take timely action to address
Responsiveness current or future problems or opportunities whenever possible.
This competency should be seen in the context of proactively
doing things.
2 Personal Awareness Knowledge of self and ones purpose, goals, values, strengths,
and Focus and weaknesses; interests; behaviour is based on conscious
choice and responsibility
3 Problem Solving and Knowledge and skills required to be able to put together
Decision-Making information to correctly identify, analyze, and anticipate
problems and opportunities to arrive at alternatives and select
the most feasible course of action.
4 Creativity / Knowledge and skills required to develop, sponsor, or support
Innovation the introduction of new and improved method, products,
procedures, or technologies.
5 Flexibility / Knowledge and skills required to articulate several
Adaptability perspectives on a problem and see the merit of differing points
of view; change or modify strong opinion, switch to alternative
strategies when necessary; and adjust to changing work
priorities.
6 Effective Knowledge and skills required to present information orally so
Communication that an intended purpose is achieved.
Skills
7 Stress Tolerance / Knowledge and skills required to deal successfully with
Resilience criticism, uncertainty, pressure, failure, and setbacks. Accepts
responsibility for and perseveres with difficult or unpleasant
tasks. Speaks up when appropriate and is not reluctant to
express his/her point of view even when in the minority; Does
not avoid confrontation where needed; takes reasonable risks
to achieve outcomes.
8 Teamwork and Knowledge and skills required to genuinely work
Cooperation cooperatively with others, to be a part of the team, or too work
together as opposed to working singly or competitively
discover and meet the customers needs.
9 Empathy / Knowledge and skills required to notice, interpret, and
Interpersonal Skills anticipate others concerns and feelings, and to communicate
this awareness empathically to others and maintain effective
relationships.
LEADERSHIP/MANAGERIAL COMPETENCIES

The Leadership Competencies pertain to the skills and behaviours that contribute to the effective
administration of subordinates/associates guiding them in contributing to superior team
performance.

REMINDER: Select five (5) and rank them with one (1) being the most applicable and five (5) the
least applicable:

# Competency Definition Ranking

1 Organizational Ability to recognize the impact and consequence of decisions
Sensitivity / and/or actions when dealing with administrative and political
Stakeholder relations. Stakeholder management is the systematic
Management identification, analysis, and planning of actions to
communicate with, negotiate with, and influence stakeholders.
Stakeholders are all those who have an interest or role in the
Bank.
2 Coaching and The ability to delegate responsibility and to work with others
Developing Others and coach them to develop their capabilities; to independently
manage the implementation of work plans; to monitor the
performance of others to meet control standards and achieve
set operational targets for his/her area of responsibility.
3 Leading High Effectiveness in getting ideas accepted and guiding a group or
Performing Team an individual towards a task completion; actively influencing
events rather than passively accepting; acting beyond what is
necessarily called for.
4 Developing Strong Identifies opportunities and take action to build strategic
Networks or relationships between work unit, division or department and
Partnerships other groups (both internal and external). Develops and uses
collaborative relationships to facilitate the accomplishment of
work goals.
5 Planning Knowledge and skills in defining results or an end state,
analyzing situations, determining objectives and action plans;
Determining what needs to be done, when, b whom, how, and
within what cost to achieve desired results; Pre-determining a
course of action; Defining goals for future organizational
performance and deciding on tasks and resources needed to
attain these goals.
6 Organizing Knowledge and skills in assembling the human, financial,
physical, and informational resources needed to complete the
job; groups and coordinates tasks and resources to effectively
meet organizational objectives.
7 Strong Networks Or Identifies opportunities and take action to build strategic
Partnerships relationships between work unit, division or department and
other groups (both internal and external). Develops and uses
collaborative relationships to facilitate the accomplishment of
work goals.
8 Leading People Knowledge and skills required to gain others support for ides,
(Influencing) proposals, projects, and solutions
9 People Performance Knowledge and skills required to take responsibility for
Management employees performance by setting clear goals and
expectations, tracking progress against goals, ensuring
feedback and addressing performance problems and issue
promptly.
10 People Development Knowledge and skills required to motivate, train, coach, and
mentor staff to develop their capabilities and enhance their
potentials in preparation for higher responsibilities.
FUNCTIONAL COMPETENCIES

The Functional Competencies focus on those abilities which are technical in nature or those
skills and attributes which supports the functions that are specialized to a particular job title.
These types of competencies could form a very wide range of listing, depending on the number of
different position titles included.

REMINDER: Rank the competencies below, 1-7 with one (1) being the most applicable and seven
(7) the least applicable:

# Competency Definition Ranking

1 Technical Possession of a designated level of technical skills or
Competence knowledge in a specific technical area(s) and the ability to
keep up with current developments and trends in areas of
expertise: may be acquired through academic, apprenticeship,
or on-the-job training.
2 Effective Use of Makes effective use of technology to achieve results.
Technology Leverages technology to improve decision making and
outcomes. Keeps up-to-date on technological developments
and decides when technology changes are required.
3 Persuading and : Ability to convince others to take appropriate action and
Negotiating reach a mutually satisfactory agreement to ensure that both the
Bank and the client prospect achieve beneficial results without
compromising the Banks internal policies and procedures.
Persuades others; build consensus through give and
take; gains cooperation from others to obtain information and
accomplish goals; Effectiveness in selling or presenting the
Banks products and services persuasively.
4 Analytical Thinking Ability to systematically organize and compare the various
aspects of a problem or situation, and determine cause-and-
effect relationships (if then,,) to resolve problems in a
sound, decisive manner. Ensures the validity and/or accuracy
of all information.
5 Facilitation Skills Ability to facilitate group discussions, meetings, project
discussions or collaborations, learning sessions or training
programs.
6 Information/Records : Knowledge of appropriate data collection policy and
Administration procedure, filing systems, data management systems, and
programs; Ability to compile, assimilate, organize, and store
printed electronic information; Ability to review, compile, and
analyze information.
7 Relationship Developing rapport and working effectively with a diverse
Management range of people, sharing knowledge and skills to deliver
shared goals; Ability to not only win more clients but also to
retain them through effective client relationship building and
satisfaction.