Your Electrical Work Is FREE, If We Dont Keep

These 5 Promises We Make To You Upfront

1st Promise: Your Electrical Work Is Completed To Your Satisfaction

Completing your electrical work to your satisfaction is a commitment to you that from the moment we speak over the phone to the moment we step out of your
home after resolving your electrical needs, youre left with complete peace of mind because your experience with us was totally stress-free.

And this means that if at the end of your electrical project youre not satisfied with your experience, then you dont pay a dime for the work.

2nd Promise: Your Home Is Left Neat & Tidy No Mess

If youre going to have strangers coming in to your house working around your furniture, walking on your carpet, bringing wires and heavy tools inside your
home, then you expect them to treat your property with care.

And thats exactly how we work inside your home. Your home is cared for with the utmost attention:

Your floor is protected from dirt or soiling because we wear shoe covers before entering your home.
Your furniture and carpet is kept safe from damaging or staining because we cover them with our large canvass drop cloths.
When any of your furniture needs moving to get access to our work area, well move it carefully and replace it exactly as it was once were done.
Your property is left clear of debris. If part of your electrical work requires us removing any debris such as wires, plaster, concrete, etc we will not
leave it piled up messily on your property, but will remove it personally leaving the area spotless.
If as a result of your electrical work a lot of dust and dirt is kicked up into your home, we will pay for the best house cleaner in the area, or one of your
choice, to super clean your home and leave it flawless after were finished.

And this isnt an empty promise, because if you see us not living up to it, point it out and youll pay nothing for your electrical work.

3rd Promise: Your Quote Stays As Agreed Upon

Once you agree on a price, thats how much youll pay when your electrical work is done. No sudden changes. No additional line item fees. Your price stays
as its been quoted to you.

Even if we completely overlook the amount of work involved when we come to provide you with a quote, you will get ALL your electrical work completed at the
quoted price. No going back on our word.

If the job takes longer than we expect, you will still only pay the quoted price.

4th Promise: Your Calls & Emails Returned Within 1 Business Day

How many times have you left a voicemail or emailed a business and you dont get a reply for days, maybe a week, or even never?

Why should you have to wait until its convenient for them to call you back? Youre calling because you need help now, not next week.

And thats why youll always receive a call or email back from us within one day:

If you leave a voicemail or email anytime during business hours, youll get a reply that same day.
If you leave a voicemail or email after business hours, youll get a reply the very next day before noon (except on Saturday & Sunday in which case
youll get a reply bright and early on Monday).

5th Promise: Youre Not Made To Wait For A Late Arrival

You have work to do, errands to make, kids to drop off. You dont have time to wait for some flaky guy who doesnt care about being on time to keep his
appointment with you. Your time is precious, and you shouldnt have to accept him wasting your time because hes so busy and he didnt realize
the time.

If we ever show up late to your house for an appointment without contacting you about our delay, then when you meet us at your door, just point to your watch
and say, Youre late. You just earned yourself free electrical work.
 On Top Of Our 5 Promises, You Get 5 Service Guarantees From
Us To Protect Your Time And Investment!

The 5 Or Free $10,000 Love Us Or Hate Us Guarantee

If you arent 100% satisfied with your service, not only will you PAY NOTHING, but well pay up to
$10,000 for another electrical company of your choice to come and complete the work to your satisfaction.

The 5 Or Free You Never Pay More Than Its Worth, Or We Pay You The Difference Guarantee

You have up to 6-months after getting your electrical work done with us to search for any other electrical
company in the Bay Area that provides the same quality service* as we do, and if there is any difference
between the price you paid us for your electrical work and their estimate for the same work, well cut you a
check for the difference!

*Quality Service Is:

Licensed, Bonded & Insured

Employees are all under workers compensation
Employees are uniformed and have a professional appearance
Employees wear booties inside your home
Employees are all in-house electricians and not subcontracted
All electricians are licensed with the state of CA (journeymen, apprentice, or trainee)
Good communication and on time service
Background checked and drug tested

The 5 Or Free 7-Year Material Warranty

Any material we use for your electrical work is guaranteed to function properly for at least 7 years. If any
electrical equipment that we install ends up breaking down in less than 7 years, well come back and
replace it with a new piece at no cost to you.

The 5 Or Free 17-Year Service Guarantee

If at any time within 17 years of using our services for your electrical needs, the work we do is found to be
faulty, well come back and correct the issue at no cost to you. You wont pay a dime.

The 5 Or Free Friendliest Electricians In The Bay Guarantee

No swearing. No spitting. No rude behavior. Whether youre on the phone with us, or were in your home,
youll be treated with total respect and kindness. This means youll see smiles on our faces and never an
angry or impatient manner towards you, regardless of the circumstance. Its our goal to keep you happy.

If ANY OF OUR TEAM doesnt live up to our friendliness guarantee to you, then point it out to us and
youll be automatically gifted with a Special $490 Therapeutic Massage package from the Claremont Hotel
Club & Spa to take away any tension our unfriendly behavior caused you.
You Never Have To Worry About Any Liability Issues
When You Use Our Services
We Hold $1 Million General Liability Insurance

We
Also Hold $1 Million Workers Compensation policy

FIVEORF-01 CWANKLIN
DATE (MM/DD/YYYY)
CERTIFICATE OF LIABILITY INSURANCE 03/28/2017
THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS
CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES
BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED
REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.
IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed.
If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on
this certificate does not confer rights to the certificate holder in lieu of such endorsement(s).
CONTACT
PRODUCER NAME:
Leaders Choice Insurance Services Inc. PHONE FAX
(A/C, No, Ext): (866) 211-2123 (A/C, No): (866) 913-7036
2520 Venture Oaks Way, Suite 310
ADDRESS: [email protected]
E-MAIL
Sacramento, CA 95833
INSURER(S) AFFORDING COVERAGE NAIC #

INSURER A : Hartford Insurance Company of the Midwest

INSURED INSURER B :

Five Or Free Electrical Solutions, Inc. INSURER C :

4096 PIEDMONT AVENUE #316 INSURER D :
Oakland, CA 94611
INSURER E :
INSURER F :

COVERAGES CERTIFICATE NUMBER: REVISION NUMBER:

THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD
INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS
CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS,
EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.
INSR ADDL SUBR POLICY EFF POLICY EXP
LTR TYPE OF INSURANCE INSD WVD POLICY NUMBER (MM/DD/YYYY) (MM/DD/YYYY) LIMITS
COMMERCIAL GENERAL LIABILITY EACH OCCURRENCE $
CLAIMS-MADE OCCUR DAMAGE TO RENTED
PREMISES (Ea occurrence) $
MED EXP (Any one person) $

PERSONAL & ADV INJURY $

GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $
POLICY PRO- LOC
JECT PRODUCTS - COMP/OP AGG $
OTHER: $
COMBINED SINGLE LIMIT
AUTOMOBILE LIABILITY (Ea accident) $
ANY AUTO BODILY INJURY (Per person) $
OWNED SCHEDULED
AUTOS ONLY AUTOS BODILY INJURY (Per accident) $
HIRED NON-OWNED PROPERTY DAMAGE
AUTOS ONLY AUTOS ONLY (Per accident) $
$
UMBRELLA LIAB OCCUR EACH OCCURRENCE $
EXCESS LIAB CLAIMS-MADE AGGREGATE $
DED RETENTION $ $
A WORKERS COMPENSATION X PER
STATUTE
OTH-
ER
AND EMPLOYERS' LIABILITY
Y/N 57WECZI5065 04/01/2017 04/01/2018 1,000,000
ANY PROPRIETOR/PARTNER/EXECUTIVE E.L. EACH ACCIDENT $
OFFICER/MEMBER EXCLUDED? Y N/A
1,000,000
(Mandatory in NH) E.L. DISEASE - EA EMPLOYEE $
If yes, describe under
DESCRIPTION OF OPERATIONS below E.L. DISEASE - POLICY LIMIT $
1,000,000

DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required)

CERTIFICATE HOLDER CANCELLATION

SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE

THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN
Proof of Insurance ACCORDANCE WITH THE POLICY PROVISIONS.

AUTHORIZED REPRESENTATIVE

ACORD 25 (2016/03) 1988-2015 ACORD CORPORATION. All rights reserved.

The ACORD name and logo are registered marks of ACORD
You Can See Our Active CA Electrical Contractors
License Below (Lic #1002667):

We Also Hold A $12,500 Contractors Bond With American Contractors Indemnity

Company (See Our Policy Below)
 Marketing, 2% Work Comp/General Merchant Payment Wages 37%
Liability, 2% Services, 1%
Health Insurance, 4%
Profit 15%
Retirement
Benefits, 4%
Job Material 11%

Office
Payroll Taxes 8%
Overhead,
6% Auto 5%
Wages, 37%

Permits/Taxes, 5% Permits/Taxes 5%

Auto, 5% Office Overhead 6%

Payroll Taxes, 8% Retirement Benefits 4%

Health Insurance 4%

Job Material, 11%

Marketing 2%
Profit, 15%
Work Comp/General Liability 2%

Merchant Payment Services 1%

This is what it takes to be the 5 Star company that hundreds of homeowners like yourself have trusted into their home to
help them with their electrical needs. Every penny that comes to the company is put exactly where it needs to be to allow
for us to serve you as the high quality, professional company that you want getting your electrical work taken care of.
A 15% profit is just meeting our needs to be able to have the funds to continue to develop more efficient processes, better
training, purchase high quality tools, provide bonuses to employees, and have a cash safety net for our guys to help them
out during down times.
We are not fleecing our customers with our pricing. Truly, as you can see our prices reflect the necessities of our
business model. Without the prices we have in place, we'd not survive as the trusted and reliable electrical company that
you see spoken of by our over 60 5-Star reviews.